Name: City Tower Hotel
Address: Block 4,Building 20P O Box 22067-street 142Safat, Kuwait, 130811, KW

10/10

Exceptional

15 Nov 2025

James

Staff were very accommodating

Leisure Partner

10/10

Exceptional

06 Oct 2025

Dylan

Great location in a quiet neighbourhood

Great location in a quiet neighborhood. The staff were great and they even gave me a room upgrade. Much appreciated and I will stay here again next time I'm in Kuwait.

Self

10/10

Exceptional

10 Sep 2025

Walid

Staff is amazing

Leisure Family

8/10

Excellent

03 Sep 2025

Adeel

Good

Business Self

10/10

Exceptional

02 Sep 2025

Modhar

Nice

8/10

Excellent

28 Jul 2025

Adeel

Very good hotel

Business Self

10/10

Exceptional

13 Jun 2025

Rosanna

Helpful staff, clean, reliable, pleasant place. Good restaurant. Good English spoken. Helpful with airport taxis. Good value for money.

Leisure Family

10/10

Exceptional

01 Dec 2024

Salman

Very helpful staff and good buffet breakfast.

Leisure Family

10/10

Exceptional

12 Oct 2024

Nicholas

I would definitely stay here again.

I had a great experience at this hotel. The staff were very professional and quick to get me checked in, and then throughout my stay, were consistently very helpful, quick, and professional in addressing my requests. The breakfast buffet was outstanding. The room was spacious, and the views were wonderful. The location is also good. If I had one complaint, it would be that the windows needed to be cleaned from the outside, but my stay was during a very dusty time of year in Kuwait City.

Self

8/10

Excellent

04 Jun 2024

Verified traveler

Good location

Good experience at this centrally located hotel

Business

8/10

Excellent

02 Feb 2024

Camille

Good location - Good Stay

Hotel very up to par in very nice part of town.

Received a nice upgrade albeit a few problems with shower drainage that was very promptly addressed.

Overall very comfortable and lovely staff.

Bathroom can do with bit more cleaning, not to say it was very dirty.

Business

10/10

Exceptional

12 Jan 2024

Charles

Great hotel in Sharq area. Very generous breakfast. Nice warm pool.

Leisure Partner

6/10

Pleasant

18 Dec 2023

Camille

Does the job nicely.

Homely hotel. Bit dated but gets the job done comfortably. Lovely staff, could have been a bit more flexible in the one breakfast i had on my first morning when i asked for it to be deferred to the secimd morning (only had 1 night out if 5 with free breakfast). Shower a bit messy but tolerable.
Overall satisfactory and well located next to2 major malls and heart of business district.

Business

6/10

Pleasant

18 Dec 2023

Camille

Does the job nicely

Does the job nicely. Bit dated, the room the gym the facilities, but in good condition. Bathroom shower bit messy yet manageable. Staff helpful. Stayed 5 nights only first of which had breakfast included, asked for that breakfast to be postponed to the next day yet flexibility was granted on the matter. Otherwise everyone was helpful and cooperative.

Business

10/10

Exceptional

28 Nov 2023

Vivek

Besides the fact that there was bot of construction going around which made it noisy, the property itself was quite nice. The staff was friendly and the views from restaurant on the top floor were quite nice. They even let me do a late check out when I told them that my flight was very late and also gave me some tips on what to do in Kuwait City. Getting taxis using Careem app was very convenient and easy . The room was spacious with tea/coffee/hot water kettle provided. Wifi was good too

Leisure Self

8/10

Excellent

30 Mar 2022

MOHAMMED

3 star hotel

The bathroom is in terrible condition. It is very tight and hard to get a shower. The breakfast was OK.

Partner

8/10

Excellent

17 Jul 2021

Jonthn

Awesome

Great place

Partner

10/10

Exceptional

09 Mar 2021

Gareth

Good stay

It was nics for the money

Self

10/10

Exceptional

20 Apr 2020

Mark

I was very happy with the customer service and communication from hotel staff, everyone was polite and made me feel very welcome especially as i was stranded due to situation of Corona virus airport lockdown so i moved here after my airbnb ran out and had to find accommodation for a further 2 weeks at short notice.

Leisure Self

8/10

Excellent

10 Mar 2020

Peter. Viktor

Good place for short stopover

Good place for a reasonable stop over. Good location for sites, good breakfast buffet, furniture a little bit old fashioned and used, but Okay. Staff very friendly and helpful.

Partner

10/10

Exceptional

19 Feb 2020

Verified traveler

Mostly what I have expected from the hotel when i have chosen it from your list of available hotels in the range of my budget

Friends_and_family Family

10/10

Exceptional

11 Feb 2020

Verified traveler

All was well. No complaints about anything. Fine place to stay, also reasonably priced.

Leisure Self

2/10

Poor

26 Nov 2019

Verified traveler

I didn’t like anything this place. The area was garbage not clean the picture and the real property are not the some.
I didn’t liked
Thanks

Leisure Self

8/10

Excellent

16 Jul 2019

Verified traveler

Good location. Great staff.
No issues. Would have like and iron and ironing board already in the room.

Friends_and_family Family

10/10

Exceptional

28 Jun 2019

Verified traveler

It was very nice and clean , very good location ,,

Family

10/10

Exceptional

15 May 2019

Verified traveler

very good stay,very good place.location is fine,close to supermarkets and airport bus stop.

Leisure Self

10/10

Exceptional

22 Mar 2019

Alexandros

Great stay - Excellent staff

Me and my wife had a very pleasant stay. I have to say that because of the not so high daily room rates my expectations were not that high, but I was proved totally wrong. Our room was spacious and clean and we had a lovely view overlooking the Kuwait Towers. There was nothing special in the surrounding area but it was safe and only a short taxi ride to most places in downtown Kuwait City. Breakfast was plenty with good choice. Breakfast room is on the 22nd floor and offers great views. The two gentlemen at the reception went above and beyond to deal with all our requests and answer our questions. They were both genuinely kind and extremely helpful. I wish I could remember their names because they deserve a lot of credit for the excellent job they do.

8/10

Excellent

11 Feb 2019

Verified traveler

Very nice!

6/10

Pleasant

20 Dec 2018

Richie

The air conditioning was far to cold,the cleaners kept leaving it on even thou it wasn't hot.
The showers were very poor, the shower kept fluctuating from hot to cold.
The breakfast wasn't great,no bananas throughout the 5days I was there even though I asked.

6/10

Pleasant

02 Dec 2018

Verified traveler

I had to ask for the key to the gym. There was no coffee in the room. I arrived from a long day's work on Saturday around 6pm and the coffee shop was closed.

Business Self

8/10

Excellent

29 Nov 2018

Nahla

Great staff, especially Hanaa and Mudasser. They get out of their way to make my stay comfortable.

2/10

Poor

02 Nov 2018

Khuzema

BAD EXPERIENCE

VERY BAD EXPERIENCE, AT THE TIME OF CHECK IN THEY CHARGED ME 33 DOLLARS EXTRA. I ALREADY PAID ONE EXTRA CHILD (TWO ADULT AND ONE KID) AT THE TIME OF BOOKING. BUT THEY SAID I DID NOT. I SHOWED ALL THE PAPER WORK BUT THEY REFUSED TO BELIEVED. FINALLY I HAVE TO PAY $33.

Family

8/10

Excellent

31 Oct 2018

A

Good staff, provided all necessary stuff, and helpful.
Like many hotels I stayed in recently - aside from the newer business ones,... all seem to have plugs in the wrong places for modern users with computers and electronic gadgets.
Otherwise great.

10/10

Exceptional

26 Oct 2018

tareq

City Tower

One of the best hotel in kuwait

Friends

6/10

Pleasant

24 Sep 2018

Rasha

Attention to cleanliness
Renovation of furniture
Better room service

8/10

Excellent

28 Jul 2018

Verified traveler

Its nice hotel and for me its pretty good cuz there is a close so small grocery store and many close restaurants. Its also close to Marina mall and the famous street “ Gulf street”. THE BREAKFAST IS BAD AND OLD FASHION BREAKFAST. I stayed 3 days I just tried once then never come back. But overall pretty good location and price.

4/10

Poor

16 May 2018

SAEED

Very bad turn of events

From the check in to check out it was a very bad experience. They didn’t put me the king size bed I booked, they changed the carpet on my corridor which meant to whole place was smelling of gasoline and other toxic fumes. Then the phones went off for around 24 hours which meant I couldn’t order room service.

The only good thing about the hotel was the breakfast and location, everything else was a disaster

4/10

Poor

13 May 2018

Verified traveler

Closer to a 3*

Booked the suite, aside from the size there was nothing suite like about it. Bathroom was small, tiles and decor were ugly and the sofas in the living area were uncomforrable. Also there were no option for two beds.

8/10

Excellent

06 Mar 2018

Verified traveler

Nice hotel and location

Nice location and nice hotel
The staff was helpful
The room clean and new furniture

8/10

Excellent

21 Feb 2018

Verified traveler

Value for money

Nice quiet surrounding - courteous staff - would like to mention customer centric service by Ms Hanaa

8/10

Excellent

12 Feb 2018

keefkenta

nice hotel close to City center\n

excellent location, very good food, nice lobby clean room , good view , and you can check out late :)

10/10

Exceptional

06 Dec 2017

Verified traveler

Easy walk to Souq Sharq.

Staff were very helpful. Checked out early, but had a long wait for my departure time from the airport,. The manager allowed me access to my room to be more comfortable while I waited. Very grateful that this was done, without charge.

6/10

Pleasant

24 Nov 2017

Reza

Cheap but a very tired hotel.

Very old and tired hotel in the middle of a dusty area. The hotel had a stale smell of smoke both in the lobby and room.

8/10

Excellent

01 Nov 2017

Martin

Quality for price

The Hotel is very good comparing to the rate per night.
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$

10/10

Exceptional

01 Nov 2017

gharnaout

It was a very good hotel nice staff.

It was a lovely experience very good hotel. Nice staff and good location

8/10

Excellent

09 Oct 2017

Verified traveler

You can have a right accommodation;very kind staff

Very kind staff. Square breakfast. Strange shower (glass door and curtain in the side. Cleanliness can be improved. Old furniture.

8/10

Excellent

26 Aug 2017

Matthew

Great bargain for downtown Kuwait City.

Our stay was very pleasant asside from being disturbed in the middle of the night by people in the next room being loud and laughing. We called the manager and it was taken care of quickly. We would stay again.

Partner

2/10

Poor

16 Aug 2017

Ahmed

WORST HOTEL I STAYED IN EVER IN MY LIFE

PLEASE DON'T STAY HERE !! STAY AWAY!!!

First when i arrived the hotel looked good and saw the ratings thought it was good. The hotel looked good and room big enough but first thing AC was not working the whole day and the worker told me just change the weather on the ac it will work didnt work after i called them . stayed all night without AC. Then heard all noises the whole night the indian worker was fixing it without telling me instead of saying it doesnt work he went and tried to fix it without me knowing and there was all noises the whole night couldnt sleep. suddenly woke up at 3 am my wife had all itchy skin and redness, and i noticed my hand swollen and itchy yea BED BUGS . They looke clean but no very dirty i told them they didnt care at all and stayed that way till moring after 4am the AC worked after having a terrible nightmare day in this hotel . IF YOU WANT HELL THIS IS IT IN THIS HOTEL. Very upset and shocked didn't expect that coming. PLUS THE SHOWER WATER VERY HOT VERY VERY couldn't even take a shower

10/10

Exceptional

18 Jul 2017

Darin

Great Value

The breakfast was wonderful plus it had an excellent view! This hotel was also close to the Souk and Kuwait Towers. Only downside was the pool closing at an early 8pm and it had too much chlorine (it affected my breathing, so I had to shorten my swim). I suspect I had used the pool just after it was treated.

10/10

Exceptional

15 Jul 2017

yaser

Business hotel.

Great team and good secure hotel.

8/10

Excellent

09 May 2017

Verified traveler

I liked staying at this hotel . The room are clean , big , quite, and close to the beach . I can see kuwait towers from the room window .

10/10

Exceptional

01 May 2017

love travelling

Nice hotel very close to downtown

I enjoyed my sty very much in Kuwait City the location of the hotel made it ver comfortable and enjoyable

8/10

Excellent

28 Mar 2017

Verified traveler

Very good in terms of cleanness, quietness , and staff . my favorite hotel in Kuwait

6/10

Pleasant

24 Mar 2017

Lee

Value for money

I needed a basic room for the night. This worked and the room was double the size of a room at Ibis. I wanted to exercise but the gym is only open from 8am to 10pm which is not good.

8/10

Excellent

18 Mar 2017

Murad

centrally located nice hotel

Friendly staff, large rooms, great location, easy parking,

10/10

Exceptional

14 Mar 2017

Ahmed

City towers

Nice room and average bathroom thu it was clean, excellent service.. the reception decor was dull i did not like it, the location is good

Family

4/10

Poor

05 Mar 2017

Mohammed

Bad experience

I arrived at 11 and the check in at 3pm so I told them I'll come later to proceed. So I went at 4pm and let me wait till 5 so they can clean the room and they downgraded me to a lower room while they want to charge me the upgraded room I originally booked. Terrible costumer services and never going back. All there were caring for was the rate of the night and were negotiating to keep the upgraded room price while keeping the downgraded room to stay on for the night

8/10

Excellent

22 Feb 2017

Murad

Nice business hotel

Nice hotel, clean, friendly staff, large rooms and bathrooms. Free parking right in front of the hotel.

8/10

Excellent

11 Feb 2017

Verified traveler

Difficult for the taxi driver to find the location of the hotel.

10/10

Exceptional

08 Jan 2017

Verified traveler

Nice hotel perfect location

Amazing hotel clean convenient and definitely recommend all to stay.

8/10

Excellent

26 Dec 2016

Mohamed

Good hotel

It was very good

Family

4/10

Poor

25 Dec 2016

Verified traveler

Close to mall, but not quite right

My sister-n-law came to town for the Gulf Bank Marathon. From the beginning we received less than standard service from the staff. Obviously we could not supply a marriage certificate since we were not married (since thats what 2 people of opposite sex with different last names have to have to stay together), so the hotel realized that a non-married man and woman were staying in the same room they had major issues. They offered 2 separate rooms for twice the price and were appalled when I asked if it was for 2 rooms at the same price. Finally I was able to talk them into allowing us to stay in the same room, but the amount of hassle and the embarrassment I received at the front desk and lobby were ridiculous.

6/10

Pleasant

24 Dec 2016

Osama

Nice hotel

IT was good nice hotel clean i advcie any one to visit it

4/10

Poor

06 Dec 2016

Verified traveler

Poor Security

The hotel staff gave my room key to strangers and I was awakened to people sneaking into my room at midnight. It was terrifying. The hotel staff member who gave my key was very unhelpful and horrible to me about it. I very seriously doubt it was an accident. I was told I would get a refund for one of my two nights - but I was only refunded partially.

8/10

Excellent

27 Nov 2016

Husain

Excellent hotel which is budget friendly

The hotel was extremely good when it came to how clean are the rooms. The staff where very friendly and cooperative as well.

2/10

Poor

14 Nov 2016

Bear

I don't want recommend

Processing was slow.
Room was cold, but it is was not easy to control temperature and there was no heater. Opening windows was not possible, because outside was full of bird's dung.
Breakfast was not good.
Internet connection was almost impossible in the room even if there was WiFi.
There was smell on the towels.

8/10

Excellent

28 Oct 2016

Verified traveler

Good location, spacious rooms and nice breakfast

Spacious room with a reasonable rate. Breakfast at the top floor where you can see a nice view of Kuwait city especially Kuwait tower. Good and friendly staff. Great location in the city as well.

10/10

Exceptional

30 Aug 2016

Verified traveler

Pleasantly surprised

The hotel was more than I expected especially for the price I paid. Rooms are big and very clean, huge TV and it is nicly located.

10/10

Exceptional

18 Aug 2016

Denes

Nice stay

Seems to be a recently built hotel, close to Souq Sharq. The streets around the hotel and somewhat run-down, but that's typical for this part of Kuwait City. Not too many mid-range hotels in the neighborhood. There are a few cheap eateries under the Behbahani building, and Hamra Tower is nearby. The room is spacious, the lobby is elegant, and the food is superb. The cafeteria is also really nice.

6/10

Pleasant

09 Aug 2016

Dr. NT

Hotel is old style and need a maintenance

The hotel is old and need improvement, poor staff in reception and poor breakfast.. The manager is good and tried his best to solve problems to satisfy customers..

8/10

Excellent

02 May 2016

ake

ake

The neibuthood under construction

10/10

Exceptional

19 Apr 2016

Verified traveler

Very good price for the good quality of service. Breakfast was good. Location is good and easy to access main highways and ring roads.

Family

10/10

Exceptional

07 Mar 2016

Verified traveler

Good hotel and worth the price

It was a business trip and I booked it for the first time as the regular hotel was completely booked. I was quite skeptical in the beginning but was pleasantly surprise when I arrived at the hotel. It was big, clean and quite nice. The room is huge and basic facilities are all there. Definitely worth the price.

8/10

Excellent

28 Feb 2016

Verified traveler

Good

Small restaurant and limited options for break fast but in general it is good hotel.

10/10

Exceptional

07 Feb 2016

MHG

New Hotel, EXCELLENT staff.

The staff at this hotel is amazing. Every single one I had the pleasure of coming in contact with did everything with a smile and was more then efficient in getting the job done, from housekeeping to the restaurant staff to the front desk. I had left a small container at the dining hall and not only did the gentlemen not throw it away, but he himself brought it to my room. I thought that really nice. One day we had leftovers and the gentleman heated it for us. Exiting my room the lady who worked housekeeping greeted me as if she'd known me for years. The rooms are spacious, clean and comfortable. The room decor is modern. The beds are huge and really comfortable as well. Although they only had about 3 English channels it was the largest flatscreen TV I'd had in a hotel. My children grew tired of watching the all Arabic children's channels fast but not to worry as the heated swimming pool (It's winter and yes it's cold) and children's playroom were a welcomed alternatives. I have two children 4 yrs apart and they both were happy to play there. The playroom has a TV to watch and also a Playstation. The breakfast selection wasn't expansive but it did the job. It's mainly an Arab style but they did have an egg dish everyday and alternated between pancakes and French toast which was nice. All in all, I'd return.

10/10

Exceptional

01 Feb 2016

David

The service was great, the room was big, the wifi was fast, and the cable TV options were plentiful. Breakfast is at the top of the tower for a good view. It's a pleasant walk to the Kuwait Towers landmark, and not far from the town center. And there are a number of good restaurants within a few blocks.

Slight minuses: there are no non-smoking vs smoking rooms, many people there smoke, and you can tell the effect in at least 2 rooms I visited. Also, the breakfast is somewhat repetitive if you stay for several days; I think there should always be 1 or 2 items that change from day to day.

City Tower was a great place to stay and value for money, which can be hard to come by in Kuwait.

6/10

Pleasant

15 Oct 2015

Mohamed

Normal renewed hotel close to many resturants

It is maximum 3 star Hotel. It is old but renewed hotel. It has some good facilities such as the swimming pool & the Suna.
Unfortunately it does not have steam room.
Usually in other 4 or 5 star hotels, every things are available while in this hotel You have to ask and fight for every thing otherwise you will not get it such as the towels at the swimming pool and the cleaning bag in the room, ...

8/10

Excellent

19 Sep 2015

shane

great hotel

Really nice rooms, good staff, efficient check in & speediest check out I ever encountered - really great.
One small flaw - the doors in the rooms can slam rather than shut quietly - doesn't sound like a big deal, but there's tiles everywhere & the sound echoes so someone arriving in a room closeby late at night is heard down the corridor. I would imagine it could be fixed easily.
Apart from that it's a great hotel - didn't get to use the leisure center but it looks nice

10/10

Exceptional

04 Jul 2015

ala

Kuwait trip

Nice hotel for short stay

Family

10/10

Exceptional

31 May 2015

Josep

Hotel in the heart of old Kuwait

Everybody in the hotel were extremely nice and welcoming. From Mahmoud who checked me in at 3am (I turned up 12 hours too early!) to Anura who saw me out two weeks later. Just lovely people. Will stay again.

8/10

Excellent

08 May 2015

Abdul

Excellent

Great

Family

6/10

Pleasant

12 Apr 2015

Verified traveler

nice hotel for short stay

nice hotel for short stay

10/10

Exceptional

01 Feb 2015

Sliman

Nice Hotel

Good

Partner

6/10

Pleasant

27 Jan 2015

Verified traveler

Not Good, you can hear what happening in the next room, plus it was a cold room no heater.

6/10

Pleasant

27 Oct 2014

cdntl

Growing pains

This is a relatively new hotel. As such there were some issues. The window when closed made squeaking noise as the winds picked up outside. Very annoying. Breakfast selection was ok. Nothing spectacular. The hotel was located close to some Western shopping and restaurants. I would only recommend this for those looking for a quick visit.

8/10

Excellent

25 Sep 2014

MOHAMMAD

BRAND NEW HOTEL ON SOFT OPENING

A BRAND NEW HOTEL WORTH ITS MONEY VALUE.

6/10

Pleasant

15 Dec 2025

JONG HOI

객실 내부 냄새가 많이남

Business

10/10

Exceptional

08 Oct 2025

Emir

Allt var fantastiskt

Friends_and_family Family

8/10

Excellent

17 May 2025

Ahmed

Vielen Dank

Leisure Partner

10/10

Exceptional

20 Mar 2025

Waseem

Best hotel experience ever

I have been living in many hotels across the world but this experience is the best. Ever question under my stay was answered very polite and always with a solution. Thank you very much 🙏

Self

8/10

Excellent

14 Jan 2024

René

Ganz gutes Hotel in recht zentraler Lage. Frühstück war sehr umfangreich und klasse. Sauberkeit passte. Preis Leistung sehr gut.

Leisure Friends

10/10

Exceptional

24 Oct 2023

Felipe

Best personal ever

8/10

Excellent

13 Feb 2020

kemal

fiyat- hizmet olarak gayet iyi bir hotel. temizlik konusunda basarililar. kahvaltida fena sayilmaz.

Business

10/10

Exceptional

14 Dec 2019

mariam

رحلة استجمام

فندق ممتاز للعوائل ونظيف والموظفين متعاونين والفطور ممتاز والمواقف متوفره بكثره

10/10

Exceptional

09 Dec 2019

mariam

رحلة استجمام

الفندق حلو ونظيف المعامله طيبه جدا والباركنات للسيارات متوفره أغلبية الساكنين من العوائل والفطور ممتاز

6/10

Pleasant

22 Mar 2019

Verified traveler

النظافة.. الخدمات جيدة.. الغرفة ضيقة

Partner

8/10

Excellent

20 Mar 2019

GUILLERMO

Una buena experiencia

Pareciera que la calificación general fuera solo 4 pero en realidad es más de 4.5 ya que los defectos que pudiera tener el hotel creo que son más subjetivos que objetivos. Nuestra estadía fue muy satisfactoria.

Partner

8/10

Excellent

19 Mar 2019

ALI

كل شي كان ممتاز من الاستقبال وعاملين النظافة
المشكلة الوحيدة انا كنت في الطابق١٢ والإنترنت ضعيف

Friends

10/10

Exceptional

04 Feb 2019

Abdullah

حلو و جميلة