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Candlewood Suites Alabaster

Birmingham - AL · United States

1004 Balmoral DriveView location

8.6/10Excellent689 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.6/108.6
Condition8.4/108.4
Location9.4/109.4
Neighborhood9.2/109.2
Quality10.0/1010.0
Value9.2/109.2
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Candlewood Suites Alabaster

Welcome to the award-winning Candlewood Suites Alabaster, the area's only all-suite hotel. Ideally located in Alabaster, Alabama, we're in the heart of the shopping and dining district, just 15 miles from Birmingham. Our spacious suites offer comfort and convenience, with easy access to local attractions and businesses.

Guests enjoy shopping at The Summit, Riverchase Galleria, or just steps away at Alabaster's Colonial Promenade. For recreation, Oak Mountain State Park is perfect for a picnic. The Oak Mountain Amphitheatre (Verizon Wireless Music Center) and the American Village are also nearby. Birmingham International Airport is only 25 minutes away.

Our amenities include a 24-hour business center with copy, print, and fax services, free high-speed wired and wireless internet, and complimentary on and off-site fitness facilities. Each suite features an oversized executive work desk, a full kitchen, and access to our lending locker with kitchen equipment and games.

We also offer free laundry facilities and a Candlewood Cupboard for sundries. Explore our excellent rates and book your stay at Candlewood Suites Alabaster today!

Read more about this hotelShow less

Located in Alabaster, Candlewood Suites Alabaster by IHG is in the business district, within a 15-minute drive of Veterans Park and Pelham Civic Complex. This hotel is 7.5 mi (12.1 km) from Oak Mountain State Park and 9 mi (14.5 km) from American Village Citizenship Trust.

Make yourself at home in one of the 88 individually furnished guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include desks and microwaves, as well as phones with free local calls. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 50 per accommodation, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 10.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Propst Promenade 0.5 km / 0.3 mi
Alabaster Promenade 1.3 km / 0.8 mi
Ballantrae Golf Club 6.2 km / 3.8 mi
Limestone Park 7 km / 4.4 mi
Central Alabama Paintball Park 7.8 km / 4.8 mi
Penhale Park 7.8 km / 4.9 mi
Macallan Park 8 km / 5 mi
Veterans Park 8.3 km / 5.2 mi
Benefield's Dog Park 9.2 km / 5.7 mi
Cahaba Lilly Park 11.3 km / 7 mi
Cahaba River 12 km / 7.5 mi
Oak Mountain State Park 12.1 km / 7.5 mi
Joe Tucker Park 12.1 km / 7.5 mi
Helena Amphitheater 12.2 km / 7.6 mi
Oak Mountain Golf Course 14.5 km / 9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 88
  • Number of floors (main building): 4
  • Double rooms: 10
  • Suites: 20
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 25 more facilities & services
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Library
  • Restaurant
  • Smoking areaExtra charge
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Game roomExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Alabaster

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Alabaster

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Alabaster

    STUDIO TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible Two Double bedsSTUDIO • Accessible Two Double beds • 38 m²STU.H6-2D
    STUDIO Accessible Two Double bedsPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    STUDIO
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Dishwasher
    • Extra beds on demand
    • DVD player
    • CD player
    • Wi-fi
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Alabaster

    STUDIO Accessible Two Double beds

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    STUDIO
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2D

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Dishwasher
    • Extra beds on demand
    • DVD player
    • CD player
    • Wi-fi
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Alabaster

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 38 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Alabaster

    STUDIO QUEEN SIZE BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 38 m²STU.H6-1
    STUDIO AccessiblePhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Alabaster

    STUDIO Accessible

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 40 m²SUI.H6-3
    SUITE AccessiblePhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Bathroom

    Facilities with extra charge

    • Dishwasher
    • Extra beds on demand
    • DVD player
    • CD player
    • Wi-fi
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Alabaster

    SUITE Accessible

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-3

    Room amenities

    • Wheelchair-accessible
    • Bathroom

    Facilities with extra charge

    • Dishwasher
    • Extra beds on demand
    • DVD player
    • CD player
    • Wi-fi
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Alabaster

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDS • 38 m²STU.2D
    STUDIO TWO DOUBLE BEDSPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Alabaster

    STUDIO TWO DOUBLE BEDS

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Alabaster

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 38 m²STU.H6
    STUDIO AccessiblePhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Alabaster

    STUDIO Accessible

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 38 m²STU.ST
    STUDIO STANDARDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Alabaster

    STUDIO STANDARD

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Alabaster

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Alabaster

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Alabaster

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 38 m²STU.H6-3
    STUDIO AccessiblePhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Bathroom

    Facilities with extra charge

    • Microwave
    • Tea and coffee making facilities
    • Wi-fi
    • CD player
    • DVD player
    • Extra beds on demand
    • Dishwasher
    • Hairdryer
    • Kitchen
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Candlewood Suites Alabaster

    STUDIO Accessible

    Room photos

    6 photos

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    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-3

    Room amenities

    • Wheelchair-accessible
    • Bathroom

    Facilities with extra charge

    • Microwave
    • Tea and coffee making facilities
    • Wi-fi
    • CD player
    • DVD player
    • Extra beds on demand
    • Dishwasher
    • Hairdryer
    • Kitchen
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size Bed • 38 m²STU.H6-QN
    STUDIO Accessible-Queen Size BedPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Candlewood Suites Alabaster

    STUDIO Accessible-Queen Size Bed

    Room photos

    6 photos

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    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Candlewood Suites Alabaster

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Candlewood Suites Alabaster

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Candlewood Suites Alabaster

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 40 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Extra beds on demand
    • Hairdryer
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Wi-fi
    • CD player
    • DVD player
    • Dishwasher

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Candlewood Suites Alabaster

    SUITE QUEEN SIZE BED

    Room photos

    8 photos

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    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Extra beds on demand
    • Hairdryer
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Wi-fi
    • CD player
    • DVD player
    • Dishwasher

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size Bed • 1 Bedroom • 38 m²SUI.H6-QN
    SUITE Accessible-Queen Size BedPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Kitchen utensils, plates & cups
    • Bathroom
    • Toiletries
    • Desk
    • Satellite TV
    • Ironing set
    • Individually adjustable air conditioning
    • Safe

    Facilities with extra charge

    • Wi-fi
    • CD player
    • Fridge
    • Kitchen
    • Hairdryer
    • DVD player
    • Extra beds on demand
    • Dishwasher
    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Alabaster

    SUITE Accessible-Queen Size Bed

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Room amenities

    • Kitchen utensils, plates & cups
    • Bathroom
    • Toiletries
    • Desk
    • Satellite TV
    • Ironing set
    • Individually adjustable air conditioning
    • Safe

    Facilities with extra charge

    • Wi-fi
    • CD player
    • Fridge
    • Kitchen
    • Hairdryer
    • DVD player
    • Extra beds on demand
    • Dishwasher
    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible Two Double bedsSUITE • Accessible Two Double bedsSUI.H6-2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Alabaster

    SUITE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Alabaster

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Candlewood Suites Alabaster

8.6
Excellent
689 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
9.4 /10
Neighborhood
9.2 /10
Quality
10.0 /10
Value
9.2 /10
Amenities
8.4 /10
100 reviews shown
6/10
Pleasant
02 Aug 2026
Nicole
Room was a little outdated
10/10
Exceptional
22 Jul 2026
Yuniel
Had a great stay. The room was clean and comfortable, the staff were friendly and helpful throughout, and the location was convenient for everything we wanted to do. Check-in and check-out were quick and easy. Would happily stay here again and recommend it to anyone visiting the area.
10/10
Exceptional
21 Jul 2026
Shirley
The bed was comfortable, the room was clean and cool. Perfect stay!
10/10
Exceptional
16 Jul 2026
Bill
The property was located near many restaurants and shops. They also kept useful items for your usage that you could use while staying.
Partner
8/10
Excellent
14 Jul 2026
John
Good place for a good night sleep. Well maintained.
Family_with_children
10/10
Exceptional
02 Jul 2026
TAMMY
Great Place to stay the customer service was great very clean and near a lot of great restaurants.
Family
10/10
Exceptional
01 Jul 2026
Lane
Clean room, wonderful and useful amenities as well as lovely accommodations.
Self
10/10
Exceptional
30 Jun 2026
charles
. THANK YOU CARLA!!!was most helpful with Making our reservations and when we checked in and out.
Family_with_children
8/10
Excellent
29 Jun 2026
Donald
X
Partner
10/10
Exceptional
16 Jun 2026
Phyllis
Love the kitchen that is included with the room.
10/10
Exceptional
05 Jun 2026
Rodger
Friendly and helpful staff!
Partner
10/10
Exceptional
22 May 2026
Rodger or Tai
Friendly staff and clean comfortable room.
Partner
10/10
Exceptional
19 May 2026
Darin
Rusty water in iron, no offer to clean or replace white pants. No hair dryer but was immediately replaced. Iron was also immediately replaced.
Family
10/10
Exceptional
04 May 2026
Jeremy
Clean, staff was helpful, safe, would stay again
Family_with_children
10/10
Exceptional
04 May 2026
Amelia
Very clean rooms. Nice kitchen area. Superior staff
10/10
Exceptional
03 May 2026
Lizbeth
Clean room
Self
10/10
Exceptional
24 Apr 2026
Kristi Dawn
We had a wonderful stay!
Friends
10/10
Exceptional
11 Apr 2026
Denishia M
Wonderful bedding, clean room with 15’ ceilings on 1st floor. Outdoor grills for cooking as well as kitchen in the room including an ice-maker. Affordable and excellent.
Partner
10/10
Exceptional
04 Apr 2026
larry
Yes
10/10
Exceptional
26 Mar 2026
Sharon
Clean room great staff
Partner
8/10
Excellent
25 Mar 2026
Amy
Parking was good.. rooms were a little dated. We had issues with our TV remote and they tried a few others but they wouldn’t work so we weren’t able to watch any TV.
Family
10/10
Exceptional
20 Mar 2026
Douglas
All we could of expected.
Partner
10/10
Exceptional
03 Mar 2026
James
Pleasant stay
10/10
Exceptional
02 Mar 2026
April
Booked a last minute staycation to get some work done, nap and hot shower. Staff was very accommodating, hotel was cozy, clean, quiet and just what I needed. I will be booking again for my days where I just need a peaceful day away from the hectic day to day.
Family_with_children
8/10
Excellent
25 Feb 2026
Justin
People on the property playing loud music outside after 10pm.
Partner
10/10
Exceptional
21 Feb 2026
Janet
Very clean, comfortable bed, spacious room with a small kitchen area stocked with the essentials.
Partner
10/10
Exceptional
17 Feb 2026
CRYSTAL
This was 1 of the nicest hotels Ive stayed in in a while. Very clean excellent staff and lots of amenities
Friends_and_family Family
8/10
Excellent
17 Feb 2026
Tracy
The staff was friendly and helpful!!
Partner
8/10
Excellent
15 Feb 2026
Karletta
It was the kitchen that i likecthe most
Leisure Partner
8/10
Excellent
15 Feb 2026
Karletta
The staff and room was good the only thibg was the remote the wifi the shower was the only things that was problems but everything else was wonderful the food price would be different if i know about the cupboard cash they didn't tell me about it when i checked in .
Leisure Partner
2/10
Poor
02 Feb 2026
Ashaylla
I checked in at 3:40pm Saturday 31, 2026. I left right back out after I checked in. This is the first time me going to the hotel room around 9pm. Got in there &
6/10
Pleasant
01 Feb 2026
Judy
This was an extended stay and they did not have basic hotel amenities like an ice machine or hair dryer. They also did not have breakfast. It was a great location and the staff was great!
10/10
Exceptional
29 Jan 2026
Kim
From checking in to checking out this was a first class operation. This was my first stay and I was very pleased.
Business Self
10/10
Exceptional
23 Jan 2026
Jeff
Great room and great facilities. Gym was a nice touch to have for staying in shape. Best bathroom view of any hotel EVER!
Business
8/10
Excellent
11 Jan 2026
Stephen
Room was clean and the few staff members I spoke to were pleasant and accommodative. Bed was very comfortable and the bathroom, while not opulent, was absolutely fine.
Leisure Self
10/10
Exceptional
09 Jan 2026
Steve
Stayed one night
Leisure Family
10/10
Exceptional
05 Jan 2026
Catherine
Staff always professional and polite. Clean rooms. Good location.
Leisure Family
10/10
Exceptional
23 Dec 2025
James
Very friendly staff, nice room and a great stay. Thanks
Leisure Partner
8/10
Excellent
14 Dec 2025
Roscoe
The room was very nice and clean. The staff were very courteous and accommodating! It's also located not to far from restaurants, shopping and grocery stores.
Leisure Family
6/10
Pleasant
07 Dec 2025
Christopher
The staff courtesy was good; however, the rooms need to be renovated. Aesthetics Matter
Partner
10/10
Exceptional
04 Dec 2025
Valerie
The staff was genuinely friendly, the room was cozy, and the shower was hot!
8/10
Excellent
29 Nov 2025
James
It was good
Friends_and_family Family
10/10
Exceptional
28 Nov 2025
Patricia
Room was quiet and bed was comfortable
Leisure
8/10
Excellent
13 Nov 2025
Sandi
Kitchen was well stocked!!! Heat/A/C unit heated and cooled, but it was hard to adjust!!! Overall, this property has maintenance issues. When we checked in, there were a numbe of things that needed fixing. The florescent tube over the bathroom sink was out. I asked for a replacement and one was found so I replaced the bulb. Two of the bedside lamps were missing bulbs. These were replaced the next day along with the door that would not lock. There were hooks hanging off the wall that were halfway off. No smoke alarm on the ceiling and the wires were left dangling. These are simple maintenance issues and you can tell that the rooms are just neglected. Most of these issues were fixed the night we checked in or the next day. But this is an IHG hotel!!!! I have stayed in many IHG hotels and never has one been in this shape!!! Staff is super friendly and nice, but who wants to check into a hotel room and start a punch list of items that need correcting??? Area around the hotel is great with plenty of restaurants and shopping very close!!!! There was a Holiday Inn Express next door and a new hotel going up across the street, so next time I may try one of those!!! Also in the room, the walls need repair. Things have been removed from the walls and the fastners and peeling walls left behind. NOT VERY ATTRACTIVE!!!!
Leisure Partner
4/10
Poor
09 Nov 2025
Holly
Room was neglected: room needed a good cleaning; drapes didnt clise, sink light not working.
Leisure Family
10/10
Exceptional
31 Oct 2025
jonnie
Everything was clean! I think we had a smokers room it smelled!
Friends_and_family Friends
8/10
Excellent
28 Oct 2025
Myranda
3.8 stars. The room was okay, unfortunately it took us more than a moment to find the tiniest little trash can. The trash can was tucked under the kitchen sink and was already filled with trash. Clearly the trash wasn't cleaned out between guests. In the bathroom, the toilet was extremely difficult to flush. You had to hold down the lever for several moments. In the shower duct tape was used to prop up the shower head handle. The second night, there was also extremely loud music being played just outside in the lounge area. The front desk or who ever was on call that night didn't seem to take any action in that regards. We informed the desk upon checkout and they didn't seem to have much of a response or concern over it. The luggage trolleys were extremely difficult to maneuver and were in need of maintenance. I expected more of this place. For being a place with 'suite' in their name, I expected a more suite experience.
Leisure Family
10/10
Exceptional
26 Oct 2025
Melanie
Kitchen was great, and had all the amenities needed. Rooms were very clean and temperature was good. The staff are very nice and accommodating. A special shout out to Isabella at the desk. She had patience and courtesy towards my husband and I, and all guests. I thank all the employees
Leisure Partner
10/10
Exceptional
21 Oct 2025
Sandra
Bed was great. Slept 11 straight hours after driving 6.5 hours and being awake 18. Love the normal size fridge & ice maker. Lots of hot water for my shower and room temp was easy to adjust.
Leisure Family
10/10
Exceptional
20 Oct 2025
Shanytta
My stay was short but amazing. The rooms are very nice and clean. This s a great location because its convenient for shopping. The check in process was quick and easy and the stsff are super sweet.I really ike Candlewood Suites, I will be back to visit!
Leisure
10/10
Exceptional
12 Oct 2025
Catherine
Area is safe. Staff were very professional. Room very clean. Had to wait for room to be ready but they compensated me appropriately.
Leisure Family
6/10
Pleasant
04 Oct 2025
MaryShell
Was a little expensive for what it was. Shower leaked the whole time, property a little worn, but staff were super nice.
6/10
Pleasant
30 Sep 2025
Paul
I could hear the toilet flush from next door room.
Leisure Self
8/10
Excellent
30 Sep 2025
Arnolds
Great location
Business_and_leisure Family
10/10
Exceptional
28 Sep 2025
Benita
Very clean and close to shopping, dining, and the interstate. Would definitely stay here again.
Business_and_leisure Partner
10/10
Exceptional
24 Sep 2025
Winston
Great stay!
Leisure Family
8/10
Excellent
10 Sep 2025
john
Tucked away but near everything
Leisure Partner
8/10
Excellent
07 Sep 2025
Lisa
Friendly staff, but air conditioner kept turning off and room was very hot during the night. Also shower doors were very hard to open and my husband had to adjust them before I could take a shower.
Leisure Partner
10/10
Exceptional
04 Sep 2025
Chequin
I enjoyed my stay
Leisure Self
10/10
Exceptional
31 Aug 2025
Jessica
Isabella at the front desk was wonderful. We arrived early and she accommodated us not only with a room, but an upgrade! This kind of service is why we came back. We had a great experience here two times before and will definitely stay again!
Leisure Family
10/10
Exceptional
31 Aug 2025
Benjamin
Great place to stop with our dog
Leisure Pet
10/10
Exceptional
25 Aug 2025
Sandra
Staff very friendly and offered their services if needed which I did later. Only issue we had was ice maker was sporadic making ice. Will definitely stay here each time we visit family.
Leisure Partner
4/10
Poor
31 Jul 2025
Michael A.
Didn't like anything about the hotel. Area is nice, but don't stay at this hotel.
Business Partner
10/10
Exceptional
18 Jul 2025
Richard
Good
10/10
Exceptional
08 Jul 2025
Brenda
Nice quiet property with great room.
Leisure Partner
2/10
Poor
05 Jul 2025
Loretta
Nobody at counter to check you in. It’s 6pm busy time.
Friends_and_family Family
8/10
Excellent
05 Jul 2025
Keith
The desk attendant was very nicr and patient, the property was quiet and nice all through you can see some aging but still nice and comfy.
Friends_and_family Family
10/10
Exceptional
05 Jul 2025
Tim
Nice place to stay. Staff is nice and the room was clean.
10/10
Exceptional
03 Jul 2025
Evie
No problem: would stay again
6/10
Pleasant
29 Jun 2025
Justin
Need better cleaning staff and standards for the room being over $200 for 1 night with cleanliness of motel 7
Leisure Family_with_children
8/10
Excellent
28 Jun 2025
VaShea
Property was clean and the staff was very nice upon check in and out.
Leisure Self
10/10
Exceptional
10 Jun 2025
Sandra
Friendly staff. Everything was already printed and waiting to be completed.
Leisure Partner
2/10
Poor
07 Jun 2025
Lori A
Rooms are dirty moldy and need of update
Friends_and_family Family
4/10
Poor
03 Jun 2025
Verified traveler

Very Disappointed/Dishonest employees

Walking in, the hotel had a clean, pleasant smell. Check-in was fine. We were given our room keys and headed down the hall to our room. Instantly there was a sour smell in the hallway just as we approached our room. The room was pretty spacious and the setup of the room was comfortable despite the dirty recliner. It was a handicapped room and the shower was dirty and had a crack in it, probably from a wheelchair tire. I asked to be moved to a different room but was told no since I had booked through a third party. We made the best of the stay, but had already marked them off for future stays.
After returning home, I realized I had left a watch charger in the room and a newly purchased dress hanging in the hotel closet.I immediately called the hotel and was told the items were not there. I asked to speak to the manager but was told she wouldn’t be back until the afternoon. I made a total of six calls trying to get in touch with a manger or in touch with someone that would thoroughly look into this issue for me. I was unsuccessful.
How disappointing!!! Not because of the loss of the dress and charger, but because they obviously have dishonest employees. Someone found the items and decided to keep them for themselves instead of turning them in like they should have done. They have lost my business for sure and I am now not able to recommend their hotel to others.
Can’t we all just be kind and do the right thing! 😔
Friends_and_family Family
8/10
Excellent
01 Jun 2025
Lakeshia
Great property
Leisure Friends
6/10
Pleasant
26 May 2025
Nicholas
Dated. Room was below par.
Leisure Pet
6/10
Pleasant
25 May 2025
L'Fredrique
The clerk was extremely kind and helpful when checking in.

The room door did not close freely, furniture putdated and peeling, light in bathroom was out, no towels in bathroom, and no soap on dispenser
Leisure Self
10/10
Exceptional
16 May 2025
Sandra
This is a very convenient, quiet, clean place to stay and affordable. Will use it every time we come to visit family
10/10
Exceptional
16 May 2025
Sandra
Front desk clerk very friendly and quick easy check in
Partner
4/10
Poor
12 May 2025
Howard
Workout room very bad. Every machine was broken and no response after requesting that be fixed
Friends_and_family Family
2/10
Poor
04 May 2025
DAN

Blacklight necessary! Should have slept in the car

We unfortunately stayed in room 209. It was beyond disgusting. As we always do, we turn the sheets down to confirm they have been changed. The pubic and head hairs was clue one. Then the brown stains. Keep in mind, we paid over $250 to sleep here! The lady at the desk who was very friendly, but \"was the only employee in the building,\" had to leave her post to change the bed.

Moving onto the bathroom: the toilet is actively leaking, floor obviously has not been mopped, as there was a Bud light top, two dried up contacts and (used?) toilet paper behind the door. The toilet had diarrhea splash on it and 1/2 roll of paper. The shower had not been cleaned (hair and other \"items\"). The floor of the shower is all chipped up, which made it hard to stand. We used all of the towels to be able to use the bathroom.

The TV did not operate properly but we didn't have a guide anyway.

No breakfast served at that price!

We will never stay at Candlewood Hotels again.

Don't let the pretty building fool you.

We are sorry to leave such a review, but changes need to be made here.
Partner
8/10
Excellent
02 May 2025
Robert
There is no breakfast,
Business Partner
6/10
Pleasant
02 May 2025
Lynda

Uh oh!

You can tell the bathroom had not been swept. There was dirty towels wadded up on the floor in the closet. Soap dispenser was broken in the bathroom. and in the midst of changing clothes, a strange woman unlocks the door and comes into the room because they had assigned the room to her as well by mistake.
Self
2/10
Poor
02 May 2025
Tim
I’ll gladly send you pictures of how horrible this room is. I am actually leaving this room because of the horrible conditions. Please refund my money
Leisure Partner
6/10
Pleasant
01 May 2025
Denishia M
Clean enough; however, no breakfast and no complimentary coffee nir coffee in the room.
Leisure Partner
8/10
Excellent
30 Apr 2025
Sandra
Convenient, easy access to I65 and close to family we were visiting. We have been staying there last few visits and will continue to stay there when we come down for family visits.
Leisure Partner
4/10
Poor
22 Apr 2025
Randy
Shower and bath dirty/no water pressure in shower/ no soap in bath. Mold growing all over the bathroom grout and caulking Food left in refrigerator. Check in host was pleasant.
Partner
4/10
Poor
17 Apr 2025
Megan
The only plus were the beds were comfortable. Our room was dirty, there was a cockroach, the dishes were dirty, there was no coffee pot for the coffee maker.
Leisure Family
10/10
Exceptional
13 Apr 2025
Sandra
Very close to families we were visiting. Several places to shop for forgotten items and several places close to eat at. Staff very friendly and helpful with any questions we had. The bed was very comfortable.
Leisure Partner
10/10
Exceptional
11 Apr 2025
Sandra
Hotel close to our family we're visiting.
4/10
Poor
10 Apr 2025
Verified traveler
I walked into my room and turned the lights on and only 1 overhead light was working, I went to open the room darkening curtains the rest of the way and neither side would move because they were broken at the top, the room also had a terrible odor. I went back to the desk and asked for another room, the curtain to be fixed and odor gone or cancel my reservation. The man at the desk spoke to the maintenance manager and he came and stapled the curtain shut and sprayed the room. Even though it was time for the maintenance manager to leave he made an attempt to fix the issues. The smell did not go away but I spayed some air freshener and was only in there at night. The guest in the room next door had a dog that would bark early in the morning; 5:30. Hopefully the room has been throughly clean and repaired for the next guest.
6/10
Pleasant
08 Apr 2025
John
Guy at front desk was Awesome. Would have like to see USB ports on the nightstands
Leisure
4/10
Poor
07 Apr 2025
Henry
TV wouldn’t work and only one towel in bathroom
Business_and_leisure Family
10/10
Exceptional
04 Apr 2025
Tom
Very tited
Great beds
Good sleep
Woke up and left
Great price
Partner
2/10
Poor
28 Mar 2025
Heather

Stay somewhere else.

When we arrived at the hotel we were given a key to a room. When we entered the room the beds weren’t made, the bedding was piled on a table.
I got downstairs and notify the front desk who after 40 mins finds another room for us which was only one bed and one sofa bed when I booked 2 queens.
We pull the sofa bed out there is candy wrappers and candy all on it with again no sheets anywhere in the room.
Go back downstairs to ask for sheets which in turn took another 15 mins.
Get the sheets and the lady left again to get pillows & comes back and said she had to “make” some. By make, she stuffed sheets in a pillow case!
There is no blow dryer in the room, coffee pot with zero coffee, tv didn’t work in the bedroom or the living room.
Air conditioner only worked in the bedroom so left it hot where the teens were sleeping on the sofa.

Friends_and_family Family
10/10
Exceptional
28 Mar 2025
Kimberly
This was my first time at candlewood suites. I will defintely be staying there again. It was clean, quiet, and had everything you need.
Business Self
4/10
Poor
27 Mar 2025
Todd
First our room wasnt cleaned. Props to the guy working he was very nice and got us a upgraded room. The bathroom only has one working light so its pretty dark. The bedroom tv doesnt work or at least we couldnt figure out how to use the remote.
Leisure Partner
10/10
Exceptional
27 Mar 2025
Lisa
Great stay for a few days
2/10
Poor
17 Mar 2025
Nathan
Booked two rooms via Expedia for my family to take a break from driving. Arrived (with 6 others) and was told twice no rooms were available despite my reservation. Had to drive 4 hours to find another hotel. Hotel claims I was a no-show; Expedia refuses to refund, blaming the hotel. I have GPS, phone records, and witnesses proving I was there. Poor service, unprofessional—avoid Expedia if you want a reliable booking. Just use AI now to find the best deals, Expedia's existence is pointless as they add no value or security to your bookings. [Fades to darkness.... HA!]
Business_and_leisure Family
10/10
Exceptional
09 Mar 2025
Barry
The bed was very comfortable, and the room was clean and quiet. Will stay again if I’m back in the area.
Business Self

Location & surroundings

Candlewood Suites Alabaster
1004 Balmoral Drive, Alabaster, United States

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Candlewood Suites Alabaster

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