Name: Quality Inn Pelham I-65 exit 246
Address: 110 Cahaba Valley Pkwy., Pelham, 35124, US

8/10

Excellent

30 Jul 2026

Laura

Staff was courteous and helpful. Room as clean and comfortable.

10/10

Exceptional

29 Jul 2026

Linda

N/A

8/10

Excellent

25 Jul 2026

Deborah

Everything was very clean. The staff were helpful and friendly. Breakfast was warm and plentiful. Wished there was a vending machine for a Coke.

6/10

Pleasant

25 Jul 2026

Desirae

We had to switch rooms when we entered our room, because it was filled with smoke smell and it was supposed to be a non smoking room. The receptionist at the check in was kind and gave us a new room.
Our second room was better, air was a little stale in there, but overall decent and clean room.
Breakfast was good, a nice variety of hot and cold options

10/10

Exceptional

23 Jul 2026

Daniel

An excellent experience that far exceeded my expectations for the price, Typical 2 story hotel with access to room from outside. However, everything in my spacious room had been updated including the shower. Extremely clean and bed was very comfortable with high class bedding materials. Breakfast is very acceptable. The area is very safe just off I65. I would definitely stay there again

10/10

Exceptional

14 Jul 2026

Ruth E

Clean room perfect breakfast parking area

Self

10/10

Exceptional

07 Jul 2026

Miller stiven

Bueno

Self

10/10

Exceptional

05 Jul 2026

Lawrence

The staff was helpful throughout the entire check in and check out process.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Jennifer

Very clean room! Exactly what we needed for our 2 night stay.

6/10

Pleasant

01 Jul 2026

Nick

Everything smelled of weed constantly

4/10

Poor

28 Jun 2026

David

It’s horrible that they don’t do housekeeping every day. What happened to customer service? Oh wait …

Business

10/10

Exceptional

27 Jun 2026

William

A solid hotel stay.

Partner

2/10

Poor

25 Jun 2026

Nicholas

The room was not very clean. It smelled like a Spice shop when walked in, extremely potent. People smoking weed outside doors. Ice machines were garbage. Had a random guy knock on my door at 3am. My son got scared.
Cops were there in morning, going thru and looking in cars.
Supervisor on duty said it was normal for cops to come to all the surrounding hotels for safety a couple times a day.
That is not normal. The cop we talked to said it isn't the best area and they have to do extra patrols. Didn't feel safe being there. All they did was to offer and switch rooms. AC unit was wet underneath. Breakfast was not good.
All pics and amenities are way off.
No Elevator.
Wanted to talk to the Head Manager but the person working the front said would have to wait til Monday cause they didn't want to bother him. Said he was on vacation til Monday.
Our friends had a issue and talked to him not even 20mins before I did.
Overall bad experience.

Family_with_children

10/10

Exceptional

24 Jun 2026

Tiffanie

Cute breakfast with lots of options and very friendly staff. Loved our quick stay.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Sharah

Very clean comfy bed and great pillows easy to find and close to interstate. Breakfast was good

Friends_and_family Family

2/10

Poor

09 Jun 2026

Steve

I did not stay. No Hot Water and the place is filthy

Self

8/10

Excellent

08 Jun 2026

Donna

We stayed here for our grandson’s baseball tournament. We enjoyed the breakfast . Our room was comfortable and quiet. We slept well. We also enjoyed the pool. The people on staff were very friendly ! Loved being able to walk to Cracker Barrel ! Hotel is a little dated but clean and affordable !

Family_with_children

6/10

Pleasant

06 Jun 2026

Jennifer

It was ok

2/10

Poor

28 May 2026

Gregg

Was not what was advertised

Self

10/10

Exceptional

18 May 2026

Nellie

Liked the helpful response from the receptionist,fixed glitch in tv.Came immediately.nice rooms, cold air hot hot water.great location food and plenty to do in close proximity. Really enjoyed my stay

Family

6/10

Pleasant

07 May 2026

Leah

One set of plugs didn't work, the bathtub really needs to be replaced and the ceiling is peeling in several places and looks to be some mold. But for the price I guess it was what I paid for. Im thinking they are doing some rennovations cause it was very nosiy during the day up stairs.

Self

2/10

Poor

26 Apr 2026

Gary

Granted the only room available was smoking, literally everything in the room was yellow from the smoke. Looked like we went back in time to early 70s. Would not recommend

Family

6/10

Pleasant

26 Apr 2026

Nikolas

First room stunk of cigs. They did pressure washing in am. Pool wasnt open. Mostly ok.

8/10

Excellent

25 Apr 2026

Ninochk

Stay was very comfortable and pleasant

Friends_and_family Family

6/10

Pleasant

23 Apr 2026

Jeremy

The stay is fine but the door don't shut, you need to slam it before it close

4/10

Poor

22 Apr 2026

Mark

The property tend to attract a lot of random people hanging out, smoking. The hotel itself seemed fine.

Family_with_children

8/10

Excellent

21 Apr 2026

Roberta

The staff was great. Due to a payment screw up between the hotel and Hotels.com, i could not get into my room for almost 2 hours after i arrived. The staff were helpful to get the problem resolved.

10/10

Exceptional

19 Apr 2026

Raquel

Better to the last time

2/10

Poor

19 Apr 2026

Alfred

When I was to check in room was not ready. Check in was 3:00 got to the hotel at 4:00 and still had to wait for the room to get ready. The TV didn’t work. I got to the hotel and then they hit me with a $100 deposit. Overall on a scale of 1-10 they would get a 4 the decor was dingy the bathroom had stains in the tub.HORRIBLE!!!!!

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Connie

TV was not working, they came immediately and fixed!! Rooms remodeled, perfect for what we needed!!

Friends_and_family Family

6/10

Pleasant

28 Mar 2026

Lisa

We were looking for an affordable overnight stop on our way to Florida, we knew we weren’t staying at a Four Seasons. That being said, it was a fair experience and lived up to the other online reviews. The lobby was updated but the rooms are dated, and could use some TLC. The free breakfast left a lot to be desired, too.
Again, everything was consistent with precious reviews…we weren’t expecting a 5-star experience.

Friends_and_family Family

4/10

Poor

26 Mar 2026

Raquel

I need to clean a little more the rooms I just paid for the 8 days ladies going only one time

8/10

Excellent

20 Mar 2026

Beverly

Property seemed as though it could use some updating. Items that were noticed peeling paint. Loose moldings in the bathroom. Good bkf. And courtesy form staff. Were a plus

8/10

Excellent

20 Mar 2026

Stephen

enjoyed the stay, clean and friendly.

Self

8/10

Excellent

19 Mar 2026

Sherrie

People were very nice. Bed squeaks.

Self

6/10

Pleasant

15 Mar 2026

DEDRA

Clean room, loud refrigerator, puckled floor.

Partner

10/10

Exceptional

14 Mar 2026

Jennifer

Clean comfortable beds. Decent breakfast with fruit and hot items. Well priced!

Friends_and_family Family

6/10

Pleasant

09 Mar 2026

Leon

The room was mostly clean but the floor was dirty. You do not want walk around in your bare feet. Didn't appreciate the $100 damage deposit. Hope I get it back quickly. The breakfast was pretty decent.

Partner

10/10

Exceptional

07 Mar 2026

stephanie

My stay was wonderful. Breakfast could be a little better

6/10

Pleasant

02 Mar 2026

Judy

Clean but needed upgrade

6/10

Pleasant

28 Feb 2026

Trina

Mgr was quiet but no problem

Pet

10/10

Exceptional

28 Feb 2026

Robert

The room was clean, the bed was very good. The shower was clean. The water was hot. A very good stop on our trip back to Michigan.

Family

2/10

Poor

22 Feb 2026

Jamie

Staff was not helpful. Noisy room next door and staff would not address the problem. Had to leave the hotel and find another hotel. Would not refund my fees or offer any solutions.

Self

8/10

Excellent

29 Jan 2026

sandra

Great staff, room clean with amenities needed

Partner

10/10

Exceptional

25 Jan 2026

Carl

Room was clean. I kept smelling smoke from another room in my non-smoking room, microwave and t.v could use an upgrade. But other than that the area was clean rate was reasonable and it nice and quiet in the area we stayed in. I give it a 6.5/10

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Allison

The hotel was clean & staff was helpful

10/10

Exceptional

05 Dec 2025

Susan

Staff and clean room.

Partner

6/10

Pleasant

12 Nov 2025

Dhanavignesh

The room AC fan is making a loud noise throughout the night. It needs to be fixed as it’s disturbing my toddler’s sleep.

Leisure Family_with_children

2/10

Poor

09 Nov 2025

JASON E

There 4 nights
Room was not cleaned 1 time
Horrible

Leisure Self

4/10

Poor

08 Nov 2025

Debra

Room - floors sticky. Upgrades are needed desperately! Bathroom had many issues as well. The bed frame sounded like it was going to break!

Partner

8/10

Excellent

01 Nov 2025

Lucille

Good value

Business

10/10

Exceptional

31 Oct 2025

Russell and Yolanda

Everything about our stay was GREAT

Partner

8/10

Excellent

30 Oct 2025

Glory

Yes the room clean and staff was courteous

4/10

Poor

29 Oct 2025

DAVID

The motel was posted as a hotel. When we got there and realized that, we didn’t stay there.

8/10

Excellent

26 Oct 2025

Pamela

Our room was clean and comfortable

Partner

8/10

Excellent

24 Oct 2025

paul

Very comfortable. Mo

Partner

10/10

Exceptional

24 Oct 2025

Russell n Yolanda

Excellent service n very convenient and clean

Partner

10/10

Exceptional

22 Oct 2025

Melissa

Very nice, clean, and comfortable.

Leisure Partner

6/10

Pleasant

12 Oct 2025

Mark

Very dated property, with marginal staff.

From room condition, to breakfast offering.

8/10

Excellent

10 Oct 2025

Jonathan

Great property for the price and location. Does the job

Business Self

2/10

Poor

08 Oct 2025

Christina

smoke smell with attempt to mask with heavy cleaner- 4 available rooms on first floor- all of them smelled like smoke All family members who were in these rooms for a couple of minutes complained of headaches.
We left after smelling these. Nonsmoking is not accurate description.

Friends_and_family Family

8/10

Excellent

05 Oct 2025

Marsha

We were pleased. The contenital breakfast was the only disappointing thing. Beds were very comfortable. Shower had great pressure.

Leisure Family

10/10

Exceptional

05 Oct 2025

Bobbie

Parking was easy, the room was clean. We didnt need much honestly but it was a great place to stay.

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Jerry

Clean quiet room. Good breakfast.

Leisure Partner

6/10

Pleasant

02 Oct 2025

Ronald

It was okay. Average

Leisure Partner

8/10

Excellent

28 Sep 2025

Sabrina

The staff is incredibly friendly and helpful. The room and grounds were very clean. The hotel itself is dated and needs remodeling and/or repair. We retuned around 10:30pm and there were men loitering in the parking lot. I was cautious about entering the room with myself and my two girls especially in a hotel that has doors that open to the outside. The men in the parking lot eventually moved along but definitely gave me great hesitation. I would not return with my children based on this and the location. However the staff and overall cleanliness (although outdated) was above par!

Business_and_leisure Family_with_children

2/10

Poor

28 Sep 2025

Kim

Very disappointed in the smell of the room, the second night we asked for towels, room service cleaned while we were gone and left us 1 clean towel for a room with 4 people. We got back late from being at an all day softball tournament and was told there were not clean towels anywhere. We had to wait a few hours for clean towels and staff didn’t care. The breakfast was terrible we came down at 7:40 and all the hot food was almost gone and the muffins were hard as a brick.

Friends_and_family Friends

8/10

Excellent

28 Sep 2025

Tiffiany

Noisy! Requested a non smoking room and our first room had clearly been smoked in so we asked to be moved. The guy was very nice and moved us no problem. Our second room was ok but had minor issues, one the shower backed up to our ankles while showering.

Friends_and_family Family

2/10

Poor

26 Sep 2025

Glenda

No sound barrier between rooms. I could hear the man in the room next to me snore all night and it kept me awake. My room flooded and overall it was not a good experience. Staff was friendly though

Business

2/10

Poor

19 Sep 2025

Joan

This hotel is horrible don’t stay here. These are the hotels with outdoor stairs

10/10

Exceptional

07 Sep 2025

Verified traveler

No hassle stay

Excellent spot for a base camp to visit surrounding areas like Montevallo and Birmingham. Stayed a few nights here. Clean and quiet. Numerous restaurant close.

Friends_and_family Friends

2/10

Poor

07 Sep 2025

Monique

Had to change rooms 3times.. there for four days and no one came to take out our trash or clean our room. Will not be back.

Friends_and_family Friends

10/10

Exceptional

07 Sep 2025

Brittany

The property was great. The staff were friendly and the room was clean!

2/10

Poor

07 Sep 2025

Justin

The room was dirty when we checked in, there was a red stain on the bed, an empty beer bottle under the tv and when I went to plug in a charger in an outlet behind the tv it shocked me so badly and popped the power out in the room.
They gave us a new room but the TV didn’t work there at first.
I wouldn’t come back

Leisure Family_with_children

2/10

Poor

07 Sep 2025

Alan

Room smelled horrible of smoke and visible bed bugs. Hotel staff said they were aware of the bed bug problem and did nothing about it. Mold in the showers and no locks on the ground floor windows. Anyone could just open them from the outside and come in. We don’t sleep there, left immediately and want a refund. So gross.

2/10

Poor

30 Aug 2025

Amber

Asked for clean sheets towels & was denied i was these from Saturday to Tuesday horrible !!

Leisure Family

2/10

Poor

29 Aug 2025

Thomas

We opted to leave immediately after check-in. Our non smoking room was overly wreaking of smoke. The white sheets had multiple black specs on the outer layer and underneath on the mattress that appeared to be bed bugs. And lastly the tv remote did not work and was held together with tape not that it mattered bc most of the channels could not even hold a clear connection. Much cleaner hotel 5 mins away for $10 extra bucks!

2/10

Poor

25 Aug 2025

Janese

This was one of the worst properties I’ve ever seen. It is a very poor quality “hotel .” The bathroom smelled of mildew. The floors of the entire room were crumbling and /or buckling to the point where they pinched my feet. You could pick up a whole section of flooring with one hand -in every room that I looked at. The sheets were cheap microfiber. The refrigerator was so loud that it kept me awake. Air intake for the air conditioner was on the sidewalk where people smoked, so smoke was coming directly into the room. I checked out ahead of schedule because the quality of the hotel was so bad, and the doubled the rate for the two nights I did stay, even though I was assured that when I checked in there would be no penalty for checking out earlier. There are several other options for less money that are in much better shape within a block or two of this NO quality Inn.

2/10

Poor

21 Aug 2025

Gaby

They charged me twice I paid through Expedia and when I get there to check in they charge me again

8/10

Excellent

18 Aug 2025

Lydia

Nice hotel

The room I was given had a loud, screeching air conditioner.
I called down to the front desk but no one answered. I called 2 different numbers.
The woman at the front desk is not very friendly. She acted irritated that I couldn’t stay in a room with a damaged air conditioner. She gave me another room and the air conditioner was good.
It was clean, the bed was comfortable, nice bed linens. There are little things that they could repair that would make it much better, ie the shower rod is hanging at a weird angle, there are holes in the wall from an old shower curtain rod, there is paint in a towel rod. Some attention to detail would increase the rating. There was a nice refrigerator and microwave. The pool looked nice. We were able to sit outside in the pool area to visit with family.

Friends_and_family Family

2/10

Poor

11 Aug 2025

Nancy

When we arrived at one am there was a note laying on desk to call. The front desk clerk was helpful once arrive however there was not a shower curtain in the room. Feces on bathroom interior door. Roach crawling across wall the second we walked in. There was no working phone to reach the front desk so I waited until morning. Zero stars

Leisure Family

8/10

Excellent

05 Aug 2025

Virginia

Good place to rest

4/10

Poor

03 Aug 2025

Michelle

Extremely ghetto loud. You can hear everything. Doors are on the outside, not what's pictured. Online rooms were extremely stale Smokey smelled like mildew. Definitely will mess with your allergies or asthma. Pool chairs are broken. Breakfast pastries were stale. Subpar breakfast offered

Friends_and_family Family

4/10

Poor

03 Aug 2025

Verified traveler

Meh

Hotel could use some renovations. Bed was squeaky, paint was peeling, breakfast was unappealing. Very small area to eat breakfast. Waited at front desk well over 5 minutes for someone to start check out because they were also in charge of breakfast.
Quality Inn should work on their quality.

Friends_and_family Family

8/10

Excellent

01 Aug 2025

Robert

very clean and quiet

Business_and_leisure Family

10/10

Exceptional

28 Jul 2025

OCTAVIA

They the things i needed and liked

Business

4/10

Poor

25 Jul 2025

Katie

Our room had stained ceiling spots, stains and damages on the walls, the towel rack was falling down and part of the mirror was broken. Our room was non-smoking but smelled strongly of cigarette smoke.

Leisure Family

10/10

Exceptional

25 Jul 2025

Melvin

Great pple

6/10

Pleasant

24 Jul 2025

Rockford

Service is questionable!

The girl watching the front desk when we arrived was sitting at a table with her head down possibly sleeping. We checked out on Sunday July 20th I didn’t realized they charged my card twice. I called them on Tuesday July 22nd and they said they realized the mistake and I would get a credit. It is now Thursday July 24th and still don’t have the credit.

Friends_and_family Family

6/10

Pleasant

23 Jul 2025

Munawar

Power went out not hotels fault. Whole block was out of power 1.5 hrs!

Self

2/10

Poor

22 Jul 2025

Amos

Filthy

I wasn't pleased at all stank and nasty!

Business

2/10

Poor

22 Jul 2025

Jesse

Didn’t stay, still billed.

Cancelled the room a couple days prior to our stay. Couldn’t get anyone to answer the phone to this date and Still have not been refunded. Will book anywhere else next time.

Friends_and_family Family

6/10

Pleasant

20 Jul 2025

Cynthia

The room was clean. The staff was very helpful, professional and nice. The only problem we had was there must’ve been a breaker off because two of the lights in the room and the microwave did not work.

8/10

Excellent

19 Jul 2025

Melissa

Breakast could have been a lot betterbut overall a good experience

Leisure Family_with_children

6/10

Pleasant

12 Jul 2025

Karen

Ok for one night

It was ok for 1 night. The first room offered had water all over the floor so we moved to another room. Very musty smelling. Beds were comfortable.

Friends_and_family Family

6/10

Pleasant

05 Jul 2025

Raymond

Good for a quick layover stop

2/10

Poor

05 Jul 2025

Kelly

I would like a refund please. This place is disgusting There’s mold on the ceiling. Ceiling cracked door didn’t shut properly. No breakfast available - was out. We did not see the mold until this morning as we had been driving for 14 hrs upon arriving. This place doesn’t deserve a 1 star. Please refund immediately. I have photos.

Leisure Family

4/10

Poor

03 Jul 2025

Roger

Frustrated with Quality Inn.

The floor was sticky and there was dust under the bed. We were there for 5 days. They will only clean your room if you request it to be done. We dirtied our towels by the 3 day. I had to go down get exchange our old ones for new ones. We found hair on our sheets that were not from us. We asked to have the room cleaned and it was never cleaned.

Partner

4/10

Poor

02 Jul 2025

Annette

Noisy and smoky

Very noisy with loud music and people yelling. Definitely workers living there. Smoking outside .any rooms. Breakfast was OK. It is a motel not a hotel. Didn't feel extremely safe.

Partner

10/10

Exceptional

30 Jun 2025

David

Next to Cracker Barrel