Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Holiday Inn Express Suites Alabaster

Birmingham - AL · United States

1000 Balmoral DriveView location

8.8/10Excellent997 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.4/109.4
Condition9.2/109.2
Neighborhood9.4/109.4
Amenities8.8/108.8
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Suites Alabaster

The Holiday Inn Express & Suites in Alabaster showcases the brand's most modern design, incorporating its signature elements. Located at Alabaster's Colonial Promenade, the hotel offers convenient access to Birmingham-Shuttlesworth International Airport (20 miles), Riverchase Galleria Mall, and Oak Mountain State Park.

Guests can also enjoy nearby attractions such as Alabama Splash Adventure Park and the Birmingham Zoo. The hotel provides luxurious accommodations and amenities including a complimentary Express Start Breakfast with various options from cinnamon rolls to fresh fruit and yogurt.

Guests can relax in the indoor pool, maintain their fitness routines in the 24-hour fitness center, or stay connected with complimentary Wi-Fi throughout the hotel. A business center is also available for guests' convenience.

Read more about this hotelShow less

A stay at Holiday Inn Express & Suites Alabaster by IHG places you in the heart of Alabaster, within a 5-minute drive of Propst Promenade and Alabaster Promenade. This hotel is 3.9 mi (6.2 km) from Ballantrae Golf Club and 4.3 mi (7 km) from Limestone Park.

Make yourself at home in one of the 70 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have separate bathtubs and showers and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    21

Nearby attractions

Propst Promenade 0.5 km / 0.3 mi
Alabaster Promenade 1.3 km / 0.8 mi
Ballantrae Golf Club 6.2 km / 3.9 mi
Limestone Park 7 km / 4.3 mi
Central Alabama Paintball Park 7.7 km / 4.8 mi
Penhale Park 7.8 km / 4.9 mi
Macallan Park 8 km / 5 mi
Veterans Park 8.3 km / 5.2 mi
Benefield's Dog Park 9.2 km / 5.7 mi
Cahaba Lilly Park 11.3 km / 7 mi
Cahaba River 12 km / 7.5 mi
Oak Mountain State Park 12.1 km / 7.5 mi
Joe Tucker Park 12.1 km / 7.5 mi
Helena Amphitheater 12.2 km / 7.6 mi
Oak Mountain Golf Course 14.4 km / 9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 70
  • Number of floors (main building): 4
  • Double rooms: 32
  • Suites: 19
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 18 more facilities & services
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Newspapers
  • Clothes dryer
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Business centre
  • Indoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Holiday Inn Express Suites Alabaster

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Holiday Inn Express Suites Alabaster

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Express Suites Alabaster

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Holiday Inn Express Suites Alabaster

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Express Suites Alabaster

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Holiday Inn Express Suites Alabaster

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Microwave
    • Mini fridge
    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 47 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable1 photo

    Holiday Inn Express Suites Alabaster

    SUITE Accessible KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Internet access
    • Mini fridge
    • Microwave
    • Wheelchair-accessible
    • Disability-friendly bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX

    Photos are not available for this room type.

    Holiday Inn Express Suites Alabaster

    DOUBLE Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 41 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable1 photo

    Holiday Inn Express Suites Alabaster

    DOUBLE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Mini fridge
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-1

    Photos are not available for this room type.

    Holiday Inn Express Suites Alabaster

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Express Suites Alabaster

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 25 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable1 photo

    Holiday Inn Express Suites Alabaster

    DOUBLE Accessible KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Holiday Inn Express Suites Alabaster

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 25 m²ROO.ST
    Room STANDARDPhoto unavailable2 photos

    Holiday Inn Express Suites Alabaster

    Room STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 47 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Suites Alabaster

    SUITE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Microwave
    • Mini fridge
    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 41 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable1 photo

    Holiday Inn Express Suites Alabaster

    Room TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Internet access
    • Mini fridge
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 1 Bedroom • 47 m²SUI.H6-2Q
    SUITE Accessible-Two Queen BedsPhoto unavailable1 photo

    Holiday Inn Express Suites Alabaster

    SUITE Accessible-Two Queen Beds

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Room amenities

    • Mini fridge
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Microwave
    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Holiday Inn Express Suites Alabaster

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 47 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable1 photo

    Holiday Inn Express Suites Alabaster

    SUITE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Internet access
    • Mini fridge
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Suites Alabaster

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express Suites Alabaster

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Holiday Inn Express Suites Alabaster

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express Suites Alabaster

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Holiday Inn Express Suites Alabaster

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 41 m²DBL.KG-4
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Holiday Inn Express Suites Alabaster

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Room amenities

    • Disability-friendly bathroom
    • Internet access
    • Mini fridge
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Suites Alabaster

8.8
Excellent
997 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.2 /10
Neighborhood
9.4 /10
Amenities
8.8 /10
100 reviews shown
6/10
Pleasant
26 Jul 2026
Tana
Everything was fine with the hotel except the room smelled like mildew pretty bad. I can’t handle that
8/10
Excellent
23 Jul 2026
Jase
Decent stay for the price.
10/10
Exceptional
18 Jul 2026
Jeannette
Good stay. Would stay again.
6/10
Pleasant
15 Jul 2026
Cheryl
Hotel was ok. Beds were not great. Blinds didn’t work and bathrooms need some work. Not terrible though. Staff was great!
Friends_and_family Family
8/10
Excellent
14 Jul 2026
Sarah
Updated motel with a great breakfast bar
10/10
Exceptional
29 Jun 2026
Travis T.
Clean,quiet and comfortable. Convenient location
Friends
2/10
Poor
28 Jun 2026
Derek
A/C made a loud noise, the TV had a black line down it ,only 1 set of washers for the whole hotel and it was under construction. Would not recommend!!
Friends_and_family Family
8/10
Excellent
27 Jun 2026
Pamela
The hotel needs a little maintenance here and there. But overall it’s a decent place to stay. Staff was very nice. Breakfast was good. However the beds were not very comfortable at all. We didn’t sleep very well at all. Tip: if you reserve online and come in they charge full price and do not allow you use AAA discount. It said I would not be charged until I got there but I actually was charged.
Friends_and_family Family
6/10
Pleasant
24 Jun 2026
Martin
The carpet in the room hadn’t been vacuumed. There were strings and lint all over. Bathroom sink was missing stopper. Bathroom floor had dirt around the door casing. No one at desk at checkout so I just left my key on the counter. At this price point, I expected better.
Self
8/10
Excellent
23 Jun 2026
Stephanie
I have booked many colleagues here over the past few months for business travel. I have personally stayed here for a trip to the area. The hotel is nice. The staff is helpful and friendly. It's located close to shopping and dining options to suit everyone's needs.
Business
6/10
Pleasant
21 Jun 2026
Jenny
The hotel was very nice and clean. The only problem we encountered was on our last night a very noisy group checked into our floor very late (1030pm) and they were very disruptive for over an hour screaming in the hallway and running around (mind you these were adults doing this)! The phone in our room did not work to call the front desk and I was not going to confront them because I’m not sure what their problem was and why they were acting like lunatics!
Family_with_children
10/10
Exceptional
18 Jun 2026
Emily
Spacious room. Nice staff. Good spread for breakfast. Only gripe was the solo slow elevator.
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
Brigette
The property was very convenient to every need. A few more restaurants are coming so this will make a perfect place to stay. I would like an order pool but probably to hard for upkeep.
Family
10/10
Exceptional
13 Jun 2026
Nicole
Very comfortable beds, and great breakfast.
Friends_and_family Family
10/10
Exceptional
01 Jun 2026
Brandy
Very clean room. Comfortable beds. The hotel staff were extremely helpful and always available. No issues. Will stay here again.
Family_with_children
8/10
Excellent
30 May 2026
Ricardo
Everything is good
Self
10/10
Exceptional
27 May 2026
angela
Breakfast was great! Very thoughtful layout of rooms.
Partner
10/10
Exceptional
10 May 2026
Rose
All was very good looking forward to have another stay
Family_with_children
10/10
Exceptional
01 May 2026
Thomas M
Staff very professional and attentive to our needs. Great rooms and parking. Recommend highly!
6/10
Pleasant
28 Apr 2026
Krystyne
For just under $480 Cdn for 1 night, we were expecting a pretty nice room, but this was far worse than almost any other hotel room we've stayed in and I'm glad there is an opportunity to add photos. We arrived quite late at night after being 'on the go' for 16 hours, pretty much fell into bed, and didn't notice much until the morning.
1) \"filter status\" on the water fountain/bottle filling station in the hallway was red and the water was terrible
2) the tv apparently has 90+ channels, but the remote has no numberpad so the only option is to channel+/- one at a time and the on-screen guide only lists the 'local' channels (maybe 20 or so)
3) the main room light housed a collection of dead bugs
4) the sprinkler was very roughly cut into the ceiling drywall, not finished/capped at all, and we could see some of the pipes
5) and then there's the bathroom......!!
• the exhaust fan did not work
• the shower curtain bar was wobbly and wall tiles were cracked at both ends
• the tub had sustained some damage and the so-called repair was very sloppy
• something dark brown was splattered all over the outside of the full length of the tub
• multiple areas of the bathroom walls had brown splatters/drips, including beside the toilet
With only 1 other hotel in town right now (looks like a 3rd is under construction), I guess they can get away with charging 5-star rates for a 2-star (at best) room. Breakfast was decent, but we had better at much less expensive properties.
Family
10/10
Exceptional
25 Apr 2026
George
Everything met my expectations.
Self
10/10
Exceptional
24 Apr 2026
Jackie
Breakfast was good, parking easy, clean rooms friendly staff
Partner
8/10
Excellent
20 Apr 2026
ELOYSE
I was pleased
10/10
Exceptional
02 Apr 2026
John
clean rooms,great staff, good hot breakfast
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
Samantha
Was very good
Friends_and_family Family
8/10
Excellent
20 Mar 2026
Tim
Parking was easy and secure
6/10
Pleasant
15 Mar 2026
Laurie
Check in was easy. Staff was nice. Room appeared to be nice and adequate. We quickly realized there was a leak in the plumbing around the bathtub which caused the room to flood. The carpet was soaked into the bedroom. We had to relocate to another room.
Family
10/10
Exceptional
09 Mar 2026
Christina
Could use more parking but a great location and great staff.
10/10
Exceptional
06 Mar 2026
MICHELLE
Absolutely the best breakfast buffet. Thank you for your hospitality
Friends_and_family Family
10/10
Exceptional
28 Feb 2026
Joshua A
Yep
10/10
Exceptional
20 Feb 2026
David
Clean room
10/10
Exceptional
17 Feb 2026
Alice
The room was great! It was very clean and comfortable. The staff were so nice and helpful.
Family
10/10
Exceptional
15 Feb 2026
Lashunda
Yes room was very clean. The staff was super friendly.
Partner
10/10
Exceptional
12 Feb 2026
Daniel
Clean, helpful staff… great place to stay!
10/10
Exceptional
10 Feb 2026
Paul
No problems. Clean and comfortable. Staff friendly and helpful.
Leisure Partner
10/10
Exceptional
09 Feb 2026
Kelvin
👍
4/10
Poor
07 Feb 2026
Matthew
Hot water ran out in less than five minutes
10/10
Exceptional
04 Feb 2026
Christie
Yes. I stay here every time I have a work event in the area. The staff was very friendly. The hotel is located in a great area.
Business Self
10/10
Exceptional
02 Feb 2026
Michelle
Clean room
Self
10/10
Exceptional
29 Jan 2026
Thomas
Clean comfortable room and bathroom.
10/10
Exceptional
22 Jan 2026
Michelle
Room clean… breakfast ok. Front desk courteous.
6/10
Pleasant
19 Jan 2026
KAREN
Hotel is showing its age. Bathroom definitely needs some upkeep. Sink drain was especially slow, lots of patched grout work, but the biggest complaint was the lack of water pressure in the shower. Rinsing my hair took forever to make sure all the shampoo was out. Beds were comfortable. TV channel selection good. Location to other amenities was fantastic and couldn’t be better! Staff was friendly and breakfast was nothing special but hot and included. I do wish they’d bring back daily, or every other day housekeeping services. When you stay three nights your trash cans fill up and you need fresh towels.
Leisure Family
10/10
Exceptional
15 Jan 2026
Wayne
None
10/10
Exceptional
30 Dec 2025
Nancy
We've stayed here many times and really like it. Staff is excellent. Beds are very comfortable.
Leisure
10/10
Exceptional
29 Dec 2025
Wayne
Everything was perfect from check in to the wonderful breakfast!
10/10
Exceptional
26 Dec 2025
Michelle
My stay at the Holiday Inn was absolutely enjoyable safe and clean. The breakfast for better than I expected. I would recommend this hotel. And most importantly the staff was very accommodating and pleasant.
Leisure
10/10
Exceptional
26 Dec 2025
Lee
Clean room, friendly staff, and great free breakfast bar!
Friends_and_family Family
4/10
Poor
26 Dec 2025
Eugene
Staff was sleepy, didn’t inform me no breakfast and no clean up of room. I paid premium rate thru Expedia, wont repeat that. Room needs “ up dating”.
Looking for different venue in future
10/10
Exceptional
24 Dec 2025
Nancy
Brittney at the front desk was so nice. We had to make changes to our plans and she was very helpful.
Family
10/10
Exceptional
23 Dec 2025
Chesley
Great
Business_and_leisure Partner
10/10
Exceptional
18 Dec 2025
Deborah
The entire hotel is very clean. Staff at front desk is very cordial. Beds and pillows were very comfy and clean. Bathroom had dispensers for shampoo, conditioner, body wash, lotion and hand soap. Breakfast had eggs, sausage, waffles, fruit, yogurt, cinnamon rolls, omelets. Very nice selection. Easy to find off of I65. Walmart right by hotel as well as other shopping and restaurants. Would definitely stay here again!
Leisure Family
10/10
Exceptional
07 Dec 2025
Danny
Exceptional front desk service. Room clean and comfortable.
10/10
Exceptional
30 Nov 2025
Pam
Clean and well-appointed guest room with a very courteous staff!
8/10
Excellent
29 Nov 2025
denita
Everything was excellent except the refrigerator didn't work in my suite
Friends_and_family Family
6/10
Pleasant
29 Nov 2025
Hal
Wall thermostat was temperamental and we did t have heat during the night. Front desk did not want to help but relented after we advised we would post a negative review.
Friends_and_family Family
10/10
Exceptional
29 Nov 2025
Mike
This is our 2nd or 3rd time staying at this Holiday Inn Express in Alabaster, AL. VERY clean hotel, friendly staff, and we are more than comfortable when we come to town. They are a little pricey, but it is worst the peace that we get when we are here. THANK YOU, and we look forward to staying there again in the future.
Friends_and_family Family
8/10
Excellent
25 Nov 2025
Zach
Great stay! Much better than a neighboring hotel where lots of construction workers were staying. Good location, clean, comfortable room.
Business
6/10
Pleasant
17 Nov 2025
KeAna Nichole
.
Leisure Family
6/10
Pleasant
16 Nov 2025
Randy
Rust and mold in bathroom
Friends_and_family Family
10/10
Exceptional
14 Nov 2025
DENNIS
Quick efficient and clean
Business Friends
10/10
Exceptional
12 Nov 2025
Arlena
Everything was wonderful. The staff was nice, polite and friendly. Room was clean and ac kept us comfortable.
Partner
8/10
Excellent
11 Nov 2025
Sue
Nice variety for breakfast. A pool is available and it wasn’t over chlorinated like other hotels. Nice area with plenty of restaurants and a Walmart nearby.
Leisure Family
10/10
Exceptional
10 Nov 2025
Zach
Great
10/10
Exceptional
10 Nov 2025
David
Room was very clean and staff was extremely courteous.
Friends_and_family Family
6/10
Pleasant
27 Oct 2025
Shelby
The A/C in the room did not work. Called the front desk and they came up to fix it. Got it running and said any more problems they would switch rooms. After 10 minutes it stopped and when we asked to move rooms was told no rooms were available.
Partner
4/10
Poor
13 Oct 2025
Eugene
Bathroom lights out, shower water pressure poor, breakfast bar cold, matress lumpy
Leisure Self
10/10
Exceptional
12 Oct 2025
Amber

Great

Everything was great for a 1 night stay! Fast and easy check-in, lady was super nice, close to stores/food and clean!! Parking was really the only sorta issue. There is a storage container on the side taking up like 4-5 spots and at 530am when I ran to the store and back no spots open when I got back but other than that was great!!!!
Partner
6/10
Pleasant
10 Oct 2025
Eugene
Light behind bath mirror was not working. Shower water pressure was not sufficient to was soap out of hair. Matress was very uncomfortable, lumpy. Tub was slick with no anti slip mats in it.
Staff was friendly. , breakfast was mostly cold food, plenty of fruit, and cereal.
10/10
Exceptional
08 Oct 2025
Jennifer
Wonderful all the way around
10/10
Exceptional
03 Oct 2025
Patti
It was clean and nice!
10/10
Exceptional
23 Sep 2025
Katherine

Great place!

Very nice hotel. Great location close to many restaurants and the interstate. The staff, especially Kyle, were very friendly and helpful. Clean, quiet, cool (A/C) room. Would definitely stay here again.
Self
10/10
Exceptional
18 Sep 2025
Jay
Awesome
Leisure
8/10
Excellent
31 Aug 2025
Alex
The hotel was clean and the staff responsive to our needs. The breakfast was very nice. Would love to see hard-boiled eggs available at the breakfast. Hotel was well situated next to a lot of different shopping and restaurant choices. Television was impossible to figure out with several remotes and instructions but nothing worked. We ended up not having any TV, which is really not a problem for us, but maybe for others. We would stay there again.
10/10
Exceptional
18 Aug 2025
Franklin
Everything was fine
10/10
Exceptional
11 Aug 2025
Mattilanne
Very clean, nice staff, great breakfast options!
Leisure Family_with_children
10/10
Exceptional
25 Jul 2025
Mark
Clean rooms, property was well maintained.
Leisure Friends
10/10
Exceptional
17 Jul 2025
Angie

clean, updated, comfortable bed, great staff

The bed was so comfortable with great pillows. Very clean and smelt good. very nice staff, quick check in. Gym open 24/7
Business
10/10
Exceptional
15 Jul 2025
Steven
D
Family
10/10
Exceptional
14 Jul 2025
Tony
By
Friends_and_family Family
8/10
Excellent
13 Jul 2025
andrew
The property was nice, and the area was great
I didn't like it, only had 1 elevator, and I was on the fourth floor. If it were to malfunction, walking up 4 floors would be a problem, being 76 years old.
The carpet outside the 4th elevator needs to be replaced.
The breakfast was ok.
Leisure Partner
10/10
Exceptional
11 Jul 2025
Chris
Nice facilities clean and quiet
Leisure Friends
8/10
Excellent
08 Jul 2025
Laura
Location was convenient. The rooms were ok but there fan in bathroom did not work and sloppy work done on grout around tub and toliet
Leisure Family
10/10
Exceptional
07 Jul 2025
Dawn
We had a fast check-in, the staff member was very nice and helpful. The room was clean and comfortable. Breakfast was good. The only complaint is that the pool was not working but we were informed of this immediately which we appreciated.
2/10
Poor
03 Jul 2025
Lisa

VERY disappointing given our previous stays

From the minute, we stepped into the room it was a strong, musty and moldy odor, and the trim on the bathroom door was rusted through and looked absolutely disgusting
Friends_and_family Family
6/10
Pleasant
29 Jun 2025
Kevin
Not terrible but now worth $200 a night for non working pool, no workout room, ice maker didn’t work on our floor, bed mattress was not comfortable. Room had a few issues like shower curtain would not stay put during a shower, tub had some kind of massive repair in it. Also found a large earring in the kids bed, makes me think the sheets were not changed. Breakfast was good, staff was good. Location was great for what we needed.
Leisure Family
8/10
Excellent
29 Jun 2025
John

Nice

Nice location and beds comfortable a little expensive $200/night
Partner
8/10
Excellent
27 Jun 2025
Marandia
The room was spacious and cleaned but didn't like the pool area was not working
10/10
Exceptional
20 Jun 2025
Joseph
Great staff
Business_and_leisure Self
10/10
Exceptional
11 Jun 2025
Michael
We enjoyed our stay at the H.I.E. Thank you Hotel.com for making this an easy process. Very understanding when needed to switch hotels and did so without a problem. I will definitely use you services more in the future.
Friends_and_family Family
10/10
Exceptional
09 Jun 2025
Mary beth
The hotel had everything we needed for the night and was extremely clean
10/10
Exceptional
08 Jun 2025
Brian
Clean, great location next to a wonderful BBQ restaurant. The mattresses are excellent and shower pressure is top-notch! Lastly, best hotel breakfast I’ve had in many stays!
Friends_and_family Family
8/10
Excellent
05 Jun 2025
Sherry
A lot of work being done, fixtures wrapped in plastic, etc. The fitness center and pool were both closed for repairs also. Overpriced for what we actually received.
Leisure Partner
8/10
Excellent
04 Jun 2025
KATHERINE

easting place not so good anymore

It was just a normal stay. We ate at a barbeque place not far from hotel. I didn't like there updated way of doing things. I prefer a sit down dinner and not ordering when you first get there--like a fast food place.
Partner
6/10
Pleasant
02 Jun 2025
Anna
Smells new and clean friendly staff
Only reason we laid over here was for the indoor pool when checking in was told the indoor pool was closed for maintenance
So wish I was emailed or called about this before hand
Leisure Family
10/10
Exceptional
31 May 2025
Scott
.
4/10
Poor
28 May 2025
Kristina
I reserved 3 rooms. The bathrooms needed attention. There was hair in all three bathrooms. Also, it took too much effort on my part to request adjoining rooms and caused me worry. I have a handicap mother. There needs to be a better process/policy put in place . Although the request option is on the website, I was told many times that they didn’t have adjoining rooms. Even if they did, it couldn’t be guaranteed. The rooms should be assigned while booking to those who have special needs. It wasn’t until the day before our arrival per my phone call, that I was told the rooms would be assigned close together. Also, it was overpriced. The rooms were not clean and the breakfast was poor. Fault for this does not fall on those at the front desk. The fault lies in poor policies and management. I hope these issues will be addressed.
Leisure Family
10/10
Exceptional
27 May 2025
Joel
Liked location. Get rid of the carpet.
8/10
Excellent
14 May 2025
Ricky L
I was there one night on business in the area. No complaints, got a good night sleep.
10/10
Exceptional
09 May 2025
Rita

Wonderful!!

What a wonderful facility! Will definitely go back ♥️
I can’t begin to describe how sweet and helpful the entire staff was ♥️♥️♥️
Business
10/10
Exceptional
05 May 2025
Elaine
Thank you!
Leisure Family

Location & surroundings

Holiday Inn Express Suites Alabaster
1000 Balmoral Drive, Alabaster, United States

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 29 more nearby hotels

Holiday Inn Express Suites Alabaster

28 hotel photos