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Residence Inn Birmingham Hoover

Birmingham - AL · United States

2725 John Hawkins Parkway 35244View location

9.2/10Excellent537 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Location9.6/109.6
Neighborhood9.6/109.6
Value9.0/109.0
Amenities9.4/109.4
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Birmingham Hoover

When you stay at the Residence Inn by Marriott Birmingham/Hoover in Birmingham, you'll be in the suburbs, within a 5-minute drive of Regions Park and Aldridge Gardens. This hotel is 3. 5 miles (5. 6 km) from Moss Rock Preserve and 6. 3 miles (10.

2 km) from Oak Mountain State Park. Enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities include complimentary Wi-Fi, a lobby fireplace, and tour/ticket assistance. Make yourself at home in one of the 118 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, safes, and complimentary newspapers. Grab a bite from the snack bar/deli. Meet other guests and eat at the complimentary reception. A complimentary full breakfast is included.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self-parking is available onsite.

Read more about this hotelShow less

Located in Birmingham, Residence Inn by Marriott Birmingham/Hoover is in the suburbs, a 5-minute drive from Aldridge Gardens and 6 minutes from Hoover Metropolitan Complex. This hotel is 3.5 mi (5.6 km) from Moss Rock Preserve and 6.3 mi (10.2 km) from Oak Mountain State Park.

Make yourself at home in one of the 118 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and complimentary newspapers.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Pet fee: USD 20.00 per accommodation, per night plus USD 50 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Cahaba River 1.4 km / 0.9 mi
Riverchase Galleria 2.5 km / 1.5 mi
PetSmart Mini Dog Park 3.3 km / 2.1 mi
Hoover Metropolitan Complex 3.6 km / 2.2 mi
Finley Center 4.7 km / 2.9 mi
Aldridge Gardens 4.7 km / 2.9 mi
Hoover Met Tennis Center 5 km / 3.1 mi
Norwood Clinic 5.5 km / 3.4 mi
Moss Rock Preserve 5.6 km / 3.5 mi
Barkberry Place Dog Park 7.1 km / 4.4 mi
Loch Haven Dog Park 8 km / 4.9 mi
Pelham Civic Complex 9.1 km / 5.7 mi
Birmingham Ballet 9.3 km / 5.8 mi
Oak Mountain Amphitheatre 9.7 km / 6 mi
Oak Mountain State Park 10.2 km / 6.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 118
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
Show 32 more facilities & services
  • Laundry service
  • Babysitting service
  • 24-hour securityExtra charge
  • Fireplace
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Bar
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Game room
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Fitness
  • Mini golf
  • GolfExtra charge
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Birmingham Hoover

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Birmingham Hoover

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 51 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    51 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Oven
    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • Dishwasher
    • Housekeeping
    • Cable TV
    • Toiletries
    • Pay movies
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Birmingham Hoover

    SUITE KING BED ONE BEDROOM

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    51 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Oven
    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • Dishwasher
    • Housekeeping
    • Cable TV
    • Toiletries
    • Pay movies
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Birmingham Hoover

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO ONE BEDROOM AccessibleSTUDIO • ONE BEDROOM AccessibleSTU.B1-H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Birmingham Hoover

    STUDIO ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 42 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable10 photos

    Room overview

    Smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Oven
    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • Fridge
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Kitchen
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Birmingham Hoover

    STUDIO KING SIZE BED

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Oven
    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • Fridge
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Kitchen
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Birmingham Hoover

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 56 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable12 photos

    Room overview

    Smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Shower
    • Bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • TV
    • Direct dial telephone
    • Hairdryer
    • Dishwasher
    • Cable TV
    • Toiletries
    • Pay movies
    • Internet access
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Housekeeping
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Birmingham Hoover

    SUITE TWO DOUBLE BEDS

    Room photos

    12 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Shower
    • Bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • TV
    • Direct dial telephone
    • Hairdryer
    • Dishwasher
    • Cable TV
    • Toiletries
    • Pay movies
    • Internet access
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Housekeeping
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Birmingham Hoover

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Birmingham Hoover

9.2
Excellent
537 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
9.6 /10
Neighborhood
9.6 /10
Value
9.0 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
10 Jul 2026
Lynne
Clean and conveniently located. Breakfast always had a good variety of options.
I would definitely staff at this location again
Friends_and_family Friends
8/10
Excellent
30 Jun 2026
Diane
Breakfast was good and different main foods each day. The pool was nice, but one day there were no clean towels without us asking for some at the front desk. Rooms were clean and good size.
Family_with_children
10/10
Exceptional
17 May 2026
Howard
I had a wonderful stay at the Residence Inn by Marriott Birmingham/Hoover. The hotel was clean, comfortable, and welcoming, and the staff provided excellent customer service throughout my visit. I appreciated the spacious accommodations and convenient location. It was a relaxing and enjoyable experience, and I would gladly stay here again when visiting the area. Highly recommend for both business and leisure travelers!
10/10
Exceptional
23 Apr 2026
Gary
Pleased on how the air smelled clean in the hotel. Breakfast was good too
Partner
10/10
Exceptional
16 Apr 2026
Britt
The hotel was very clean and so was our room. The hotel staff were very friendly & helpful.
Family_with_children
10/10
Exceptional
30 Mar 2026
QUIEFA
We truly enjoyed our stay. The rooms were nice and the staff was amazing!!
Friends
10/10
Exceptional
22 Mar 2026
Deena
From check in, to breakfast to checkout, everyone was exceptional ! No problems with anything. Rooms were clean. Breakfast was great and staff were accommodating! Stay here every time I go to Hoover, Alabama !
10/10
Exceptional
04 Mar 2026
Oky
Everything was excellent, friendly staff the room was very nice and clean
10/10
Exceptional
27 Feb 2026
Julie
Clean! Amazing staff! Great breakfast!
2/10
Poor
25 Feb 2026
juwanda
I am trying to be charged for a room. I did not use. I’ve tried to call in to update the date for the reservation. I’m getting no help but being told that I will be charged. This is my first time using this site. This would be my last time using this site and I will definitely be posting about it. This is unacceptable.
8/10
Excellent
06 Feb 2026
Susan
Clean and comfortable
Leisure Family
4/10
Poor
01 Feb 2026
Jamie
No full length mirror.
Broken washing machine with no sign.
No table in laundry room for folding and sorting.
Chair in lobby torn.
You can’t see the TV from the bed.
I had to beg the staff for a table in the laundry room and a sign. They did do it.
Breakfast food over cooked at times.
Breakfast attendant doesn’t speak English.
A front desk clerk is afraid of dogs, this is a dog friendly hotel.
Room doors are very loud.
Leisure Pet
8/10
Excellent
12 Jan 2026
Alexander
The stay was nice and relaxing
Friends_and_family Family
8/10
Excellent
07 Dec 2025
LaTonya
There were so many Asian lady beetles in the window and ceiling of our suite. Other than that it was very nice.
Leisure Family
10/10
Exceptional
01 Dec 2025
Louie James
Very nice place to stay
10/10
Exceptional
17 Nov 2025
Denise
We loved the location. Across the street from a Walmart, and centrally located by everything! (Food/gas/bank) The breakfast was delicious and they changed it daily. The staff was extremely kind and welcoming. Cute touches such as coffee/hot chocolate in the lobby and fresh popcorn or cookies. We had a clean and very spacious room. We came for the game and the drive was t too bad. I am very happy with the location. We even sat outside at their fire pit.
Leisure Family
6/10
Pleasant
17 Nov 2025
Christopher
TV didn’t work. Shower door didn’t close. Shower doors are not level causing both doors to slide to one side leaving the side with the shower head open causing bathroom floor to get wet because door won’t close.
Self
10/10
Exceptional
04 Nov 2025
Stephond
Overall Great Stay. Did not disappoint.
Leisure Partner
10/10
Exceptional
21 Oct 2025
Pamela
The rooms were clean, beds were comfortable, staff are very friendly and the breakfast had a wide variety of choices.
Leisure Family
10/10
Exceptional
18 Oct 2025
Cynthia
Love this hotel and the location the food is was amazing daily. Will certainly be coming back.
Business_and_leisure Family_with_children
10/10
Exceptional
13 Oct 2025
Courtney
Breakfast was wonderful. I was expecting less but there was plenty of variety to choose from.
Leisure Family
10/10
Exceptional
12 Oct 2025
Sita
Excellent choices and enjoyed
Business_and_leisure Family
10/10
Exceptional
09 Oct 2025
Willie
It was excellent
Partner
10/10
Exceptional
17 Aug 2025
Troy
Nice and clean and staff is friendly.
Leisure Family
10/10
Exceptional
22 Jul 2025
Thomas
Comfortable and clean with very friendly and helpful staff. Great free parking and close to everything.
Leisure Family
10/10
Exceptional
16 Jun 2025
Lynita
The unique thing about our room, which I love, are the doors that separated the sleeping area from the living room, bathroom, and kitchen areas.
Leisure Family
10/10
Exceptional
15 May 2025
john
Nice staff
10/10
Exceptional
01 Mar 2025
Wendy

Great location and room

Here for baseball. Loved it and the location.
Partner
10/10
Exceptional
07 Jan 2025
Aline
Front desk was very nice. Complimentary breakfast had a lot of options. Convenient location near venue we had tournament at. Shopping centers and lots of dine-in restaurants all around.
Business Family_with_children
8/10
Excellent
25 Dec 2024
Verified traveler

Great

Great price right before Xmas. The appliances need some tuning up, and a few didn't work very well, but the space was neat, and the breakfast was good!
Partner
10/10
Exceptional
06 Nov 2024
Charisma
I would definitely recommend. The room was very nice!
Partner
10/10
Exceptional
07 Oct 2024
Desiree
La habitación muy limpia y cómoda. El staff muy atento.
Leisure Family
10/10
Exceptional
23 Aug 2024
John
The staff was so friendly and the location was perfect for us.
Partner
6/10
Pleasant
11 Aug 2024
Jennifer
I made a reservation on Expedia. The suite I reserved was not available when we arrived. The front desk staff were kind, though they did not explain how they were going to solve this. They ended up putting us in two rooms instead of the suite I paid for. I’m unsure if this is Expedia’s responsibility or the hotel’s.

In addition, the glasses in the cabinet had clearly been used and not washed.
Leisure Family
10/10
Exceptional
02 Aug 2024
Shauntelle
My stay was wonderful. Absolutely amazing. I will return the next time. I’m in town.
Business_and_leisure
10/10
Exceptional
28 Jul 2024
Johnny
Staff was very helpful. Parking was easy. Room was very comfortable and clean.
Business_and_leisure Family
10/10
Exceptional
24 Jul 2024
Rajvir
Location is very good. Property is very clean, quiet and safe. Breakfast was great.
Leisure Family
8/10
Excellent
21 Jul 2024
Eric
Everything was great except the horrible pull out mattress on couch. 2 rooms and both were like sleeping on rocks.
Friends_and_family Friends
4/10
Poor
14 Jul 2024
Verified traveler

Awful rooms

The exterior was neat and tidy. The room that I was given was in need of repairs. Pictures will show the condition of the room that I got and the equally awful view from my windows. It was a terrible stay. When I arrived, the floors had crumbs and needed to be vacuumed. It was awful from the start. The females at the front desk were sweet and helpful. The breakfast lady was sweet and helpful too.
Friends_and_family Family
10/10
Exceptional
11 Jul 2024
Maura
good value
10/10
Exceptional
18 Jun 2024
Francis

Great stay

2 br room was spacious and perfect for a small family. Nice staff and clean.
Friends_and_family Family
8/10
Excellent
03 Jun 2024
Kristine

Clean and comfortable

Overall good visit. It was clean and comfortable. Only issues...difficult to find parking, and front desk was unattended when trying to check out. But we would still stay again if in the area.
Friends_and_family Family
10/10
Exceptional
03 Jun 2024
Kenric

Amazing Service

We booked a family suite but had two bedrooms and a pull-out couch apparently the catch was not available and the hotel ended up giving us the two bedroom suite and a studio room for free to compensate because they didn't have what we booked very generous everyone was very nice
Friends_and_family Family
10/10
Exceptional
02 Jun 2024
Carol
Could have a little better bed for comfort. We would also live some kind of chairs also besides just a couch
Friends_and_family Family
10/10
Exceptional
28 May 2024
Kristy
Quiet and very clean room. Very convenient to everything. Breakfast was wonderful
Leisure Family
10/10
Exceptional
07 Apr 2024
Verified traveler
This is a beautiful hotel. Every single employee that we came in contact with was so helpful and friendly.
Friends_and_family Friends
6/10
Pleasant
29 Mar 2024
Marla

No comforter on bed

Front desk staff were friendly and responsive. However, our biggest disappointment was settling in at night, only to find there was NO comforter on the bed! They had just covered it in a sheet. Even more shocking was there were no other comforters in the entire hotel that they could find. How they could find this acceptable to present a room like this is beyond me, nor did they ever once offer any kind of compensation for our inconvenience and discomfort. Our toilet paper holder also was broken, and the front door got jammed as did other guests. Room stunk with an odd smell.
Friends_and_family Family
10/10
Exceptional
24 Mar 2024
Catherine

Five Star!!

We stopped for one night in our way to Florida. Everything was perfect! Would definitely stay again. Highly recommend
Friends_and_family Family
8/10
Excellent
17 Mar 2024
Michael
Service was wonderful, the room had a few issues but nothing major!
Leisure Family
2/10
Poor
03 Mar 2024
Michael
Property was excellent condition except our last room door was unsafe because of closing problems
Leisure Family
10/10
Exceptional
18 Feb 2024
Garrica
Great stay
Partner
8/10
Excellent
12 Feb 2024
raymond

One night stay

Excellent stay quiet, clean a little pricey, but other than that great breakfast class joint
Business Self
2/10
Poor
29 Jan 2024
John
Locked out of our room for almost 2 hrs. Keys did not work. Took staff a long time to resolve
Business
8/10
Excellent
20 Jan 2024
Dean

Good with a few details missed

Modern hotel with roomy studio rooms. A few misses included lack of attention to detail by housekeeping that made the stay a bit irritating. Ice maker did not work and all the coffee pods were decaf, no regular in room. Staff was considerate and efficient. Breakfast is good for being included.
Partner
10/10
Exceptional
03 Dec 2023
Verified traveler

Awesome Place

Awesome place to stay when you visit the Birmingham area. This place is close to many restaurants and about a 15min drive to downtown Birmingham. Staff were awesome as well. Great job, my family will stay here on our next visit.
Business Family
10/10
Exceptional
13 Nov 2023
Nicholas
I like everything about my stay at the property on issue was the door for rm 229 you had to pull it really hard to open it and push it very hard to close it.
Leisure Partner
10/10
Exceptional
05 Nov 2023
Kelly
Property was very clean and spacious. Enjoyed staying there and would definitely recommend. Safe area.
Leisure Family
10/10
Exceptional
15 Oct 2023
Thomas
Very nice hotel and we enjoyed it! Could use a little bit better vending options but overall a good hotel.
Leisure Family
8/10
Excellent
13 Oct 2023
Christopher
Tb did not work
10/10
Exceptional
08 Oct 2023
Tyler
Good space for families.
Leisure Family_with_children
4/10
Poor
05 Oct 2023
Michael
My problem was with listing. in which stated the room has an oven. There was no oven in room, only a countertop stove. I was catering an event and had to cancel.
Business Partner
10/10
Exceptional
01 Oct 2023
Anthony

A Great Experience With Great People

The staff at the hotel is friendly and helpful. Everyone made us feel at home. Even the breakfast is amazing. The individuals who service the breakfast area are hard working and were definitely attending to details. Nice job!
Partner
10/10
Exceptional
16 Sep 2023
Mell
The staff is great. The breakfast area is as perfect as I’ve ever seen. Food was great. I told the lady working what a great job they were doing. Worth every penny
8/10
Excellent
27 Aug 2023
Joey

Will stay again.

Friendly and quick check in. Room was spacious. They said turn the fridge on but didn’t mention turning ice maker on. Stain in carpet (203). Shower is a bit snug but all in all a very positive stay.
Partner
10/10
Exceptional
26 Aug 2023
Michelle

Best Place in Hoover

We will definitely be staying here again for all future Hoover Tournaments. This place is super nice, clean, convenient to everything. The check in was a breeze. The beds are so comfortable. Plenty of space for everyone. Just all around fantastic place!
Friends_and_family Family
4/10
Poor
24 Aug 2023
Christopher

Need Improvement

No hot water at the shower. TV did not work. Baseboard missing in the bathroom.
Partner
10/10
Exceptional
05 Aug 2023
Mary
Great property
10/10
Exceptional
11 Jul 2023
Harry
Very Friendly, from the front door to the back
Leisure Family
10/10
Exceptional
06 Jul 2023
Chasity
Nice staff, clean facilities, good breakfast.
8/10
Excellent
18 Jun 2023
Pauline
Really great breakfast, bed was amazing, and staff were especially friendly and helpful.
The only downside was the pool was closed which was disappointing.
10/10
Exceptional
09 Jun 2023
TR Miller

AHSAA State Heptathlon

Our accommodations were fabulous. The staff was extremely courteous.
Business
10/10
Exceptional
30 May 2023
Shelley
Hotel has been renovated (they're still working on some areas) but our room was updated and very nice. Comfortable beds, wonderful breakfast offered! Pool area is nice and peaceful.
Leisure Friends
6/10
Pleasant
27 May 2023
Guy
The location is great. However our room was sub-par. The dishwasher in our room was full of dirty dishes when we checked in. (Gross!) There was no blanket for the sofa bed. Paper towel holder was broken. The power went out in the bedroom only for a couple hours. The room was clean. It just seemed like the maintenance and housekeeping departments had gotten lazy or understaffed or something.
Leisure Family
2/10
Poor
03 May 2023
Gary
WORST hotel experience EVER!
We had no notification the hotel was under a complete renovation. The property was a mess. AND, at 2:45AM the fire alarm goes off. We all spent over an hour outside. When we went back to our room, the excruciatingly loud alarm continued to go off periodically ALL MORNING!
6/10
Pleasant
01 May 2023
Verified traveler
Lots of construction ongoing of which we were not aware. No housekeeping on weekends. Only one small trash can in entire unit.
Friends_and_family Family
8/10
Excellent
30 Apr 2023
Shelly

Nice hotel

Room was very nice and comfortable. The only problem was our room smelled like old pickles. Nice hotel and would stay again if room smelled better.
Partner
2/10
Poor
24 Apr 2023
Lynda
Fire alarm at 2:30-4 am and again 6 am.. Dusty, under remodel,,no soap etc in room, no elevator in 5 story hotel, workers crowding out breakfast area meant for guests. Stay away until remolding finished
Leisure Partner
8/10
Excellent
16 Apr 2023
Nancy

Enjoyed

It was clean and very nice abd relaxing
Business
10/10
Exceptional
03 Oct 2022
Sandra

Short stay

Check in was smooth, room was great and bed was wonderful.
Self
10/10
Exceptional
09 Sep 2022
JoseandRebekah
Pleasant stay and friendly staff. Overall property was clean and would stay again, if in that area. Just wish they had a covered entrance for you to drive under when checking in and out. It was raining the day we arrived and left.
Leisure Family_with_children
10/10
Exceptional
29 Jul 2022
Rebecca

Awesome

Great!!
Business Partner
10/10
Exceptional
05 Jul 2022
Monica
Outstanding property, friendly staff and great place to bring your dog too.
Leisure Pet
10/10
Exceptional
05 Jul 2022
Matt
Great place to stay for baseball tournament. Close to restaurants, grocery stores, etc.
Leisure Family
10/10
Exceptional
04 Jul 2022
Jun
cleanliness
Business
10/10
Exceptional
05 Jun 2022
Patricia

Awesome

The hotel was hosting military groups, youth baseball teams, and of course those traveling to see Garth Brooks. You would never know. All of the hotel extras were open, and ready to use. Nice after the concert to sit by the fire pit. We had a suite for three couples and it was very clean, spacious, and comfortable. We will be back. The only drawback, if any, hot breakfast on the weekend was at 7 a.m. Thank you for making the trip even better.
Friends_and_family Family
10/10
Exceptional
21 Feb 2022
NIKKesha

Perfect Stay!

I'm not comfortable with staying in downtown B'ham, so I always like to stay here or at a hotel on Colonnade Pkwy if this one isn't available. Kiera(Front desk ) was so great. She was so nice and helpful. I wanted to check in early and wanted my room on a certain end and she worked it out with no hesitation. Devlin (Maintenance) had to come fix a towel bar in the room. He saw me spraying lysol on everything and he immediately asked me if my room wasn't clean. He was genuinely concerned, but I explained that everything was perfect in the room, it's just my thing when staying at hotels. I met Julie when I checked-out and she was very pleasant. . It didn't take but about 20 -25 minutes (With traffic!) to get to the BJCC from here. If you are looking for a nice, clean, quiet, spacious, and conveniently located to shopping and restaurants, then look no further.
Friends_and_family Friends
8/10
Excellent
29 Nov 2021
Ruth
Everything was great until the morning when we were trying to leave. Breakfast didn’t start until 7 AM and it was 630 and the mail manager was not nice about the time. We filled our coffee and he instructed us to not touch anything until 7 AM
Friends_and_family Family
6/10
Pleasant
18 Nov 2021
James
Not very clean in the room. Kind of dated......
Business Self
10/10
Exceptional
01 Nov 2021
Crystal
Housekeeping Service only provided 8-3:30? Had to go to the front desk for towels.Housekeeping not available during weekend. Breakfast was extremely good for what it was. Happy hour on select days didn't partake in it .
Partner
10/10
Exceptional
09 Oct 2021
Yvonne

A Home Away From Home

My stay was wonderful! All the amenities I desired were available, a clean and up-to-date environment, staff friendly and accommodating. The patio area is spacious and relaxing. Loved the coffee! Peaceful and relaxing; I'll stay again on future visits, a home away from home!
Self
10/10
Exceptional
05 Sep 2021
Margaret
I have stayed at this hotel one other time this summer. The staff are very helpful and want to be of assistance. When I was checking out the desk assistant located a luggage carrier for me so I did not have to wait.
Leisure Pet
10/10
Exceptional
28 Jul 2021
Verified traveler
The desk staff employees were extremely pleasant and helpful.
Leisure Pet
6/10
Pleasant
26 Jul 2021
Verified traveler

sloppy cleaning

the cleaning crew had missed blood.... yes BLOOD that was dripped down the inside of the shower curtain. I had booked this room for my daughter and her husband and they had to be moved to a different room. there was no offer to refund the room amount or make it up in any way but just to change rooms. My daughter was quite upset.
Partner
10/10
Exceptional
26 Jul 2021
Steve
The computer
Business
10/10
Exceptional
09 Jul 2021
Verified traveler
Staff was very professional and friendly. The hotel was very clean, great experience.
10/10
Exceptional
18 Jun 2021
Ramona

Good

This Residence Inn is usually more clean and accurate. I’ve already reviewed, but since I was asked to review again, I wanted to because the GM of this hotel contacted me. Her name is Teresa Eades. She was very concerned, professional and courteous. This is a rarity nowadays. Thank you. I will visit again because of her reaching out to me.
Self
10/10
Exceptional
18 May 2021
Verified traveler
Bill at the front desk was excellent.
Leisure Partner
4/10
Poor
12 Apr 2021
Verified traveler
We were placed in a room where the shower was broken. When reported to staff, there was no effort to correct problem. She stated that a manager would call me, but still have not heard from them.
Leisure Family_with_children
10/10
Exceptional
05 Apr 2021
Verified traveler
Great place to stay
Leisure Self
10/10
Exceptional
07 Mar 2021
Verified traveler
Close to Hoover Met Sports Complex. Also plenty of places to eat near by. Great breakfast at hotel.
Leisure Partner

Location & surroundings

Residence Inn Birmingham Hoover
2725 John Hawkins Parkway 35244, Hoover, United States

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Residence Inn Birmingham Hoover

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