Name: Sonesta ES Suites Birmingham Homewood
Address: State Farm Parkway, 50, Birmingham, 35209, US

2/10

Poor

24 Jul 2026

Habacuc

Found the shower curtain not properly secured and was falling down and no way can take proper shower. Wish to upload pics. No too happy with the stays.

8/10

Excellent

19 Jul 2026

Bradford

Clean property

Self

2/10

Poor

19 Jul 2026

Melanie

This was my first time booking in Birmingham and I used google review to book this room. I was absolutely shocked that the reviews on this hotel were so high. Although the outside of the property was well maintained, the inside was horribly disappointing. The suite we stayed in was old, dirty and smelled musty. Had this been a refundable booking, we would definitely have not stayed. The walls were dirty. The alarm clock had disgusting grime on the chord. The carpet was almost sticky feeling; we walked around in our shoes the entire time. The furniture was old and smelled old. The inside of the cabinets and drawers were terribly filthy. Absolutely distrusting room. We will not be back and regret this affecting our stay in Birmingham.

Partner

10/10

Exceptional

15 Jul 2026

Frank

I would definitely stay here again while visiting family in Birmingham. The front desk people were always great. Jen was super nice to me all the time. Breakfast was fine in the morning. Room was clean and comfortable. Thanks again to Jen and the friendly staff.

Self

6/10

Pleasant

14 Jul 2026

Lori

Be careful when reserving through third party, ie-Hotels.com. Reserved and prepaid for a room through Hotels.com. Website said there were 8 rooms left at hotel. During check in, we were told that only rooms available were upgrades to suite at a higher cost. When we asked about the discrepancy between the hotel site and check in rate, we were told Hotel.com was wrong about available rooms. We were on the verge of calling the Hotel.com about the situation, when the manager decided to honor the original prepaid amount. We were thankful the hotel honored our agreement.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Katrina

Thin

Partner

8/10

Excellent

07 Jul 2026

Nadine

Breakfast could use some help. I appreciate there's food though. Staff was very accommodating. Jen was very helpful working at the front desk. Thank you Jen.

Partner

4/10

Poor

05 Jul 2026

vickie

First room had a TV that they could not fix nor replace. Second room they put us in had cloudy water. Put us in a third room, but we weren’t there to move our items so they moved our stuff by dumping everything into garbage bags. All three rooms only had two towels for the three occupants. Staff was not good about reimbursing us when we had to leave the hotel due to the many issues we had there.

Family_with_children

10/10

Exceptional

03 Jul 2026

Nadine

Accommodating staff..friendly and helpful

Partner

4/10

Poor

30 Jun 2026

Stacy

Room smelled like smoke upon arrival, curtain torn.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Rene

The ice maker in the refrigerator produced little ice; the ice machine in the laundry room did not work. Otherwise, it was a nice stay.

Partner

6/10

Pleasant

28 Jun 2026

Katie

The outside of the property was nice but the inside needs updating. Our room had old worn carpet that was torn and coming up at the door. The bathtub was stained. The bathroom fan was making loud noises and was dirty. The bathroom door needed to be wiped down. The couch in the room looked dirty. If they would do some basic updating it would be much better.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Kyle

Extremely clean room and great access! Highway mins away and conveniently located.

Family_with_children

10/10

Exceptional

26 Jun 2026

Jessica

By far the best housekeeping service and kindness by Yuli. Thanks again for making me feel at home.

10/10

Exceptional

26 Jun 2026

Jessica

By far the best housekeeping service and kindness by Yuli. Thanks again for making me feel at home.

Self

10/10

Exceptional

26 Jun 2026

Jessica

Absolutely love the hospitality and room service from Yuli she is top tier. It’s the simple things that make you feel at home.

8/10

Excellent

24 Jun 2026

Stephanie

Perfectly adequate for a low budget family vacation. Breakfast area was clean and well managed.

Friends_and_family Friends

4/10

Poor

22 Jun 2026

Renee

The shower was terrible. We would not use it. There was red fungus in the tub. Disgusting. The glasses looked like they were never washed and put in the cub board.

Partner

6/10

Pleasant

20 Jun 2026

Patrick

The hotel room was found to be exceptionally clean, which was very much appreciated. However, there was a persistent odor of cigarette smoke present. This smell detracted from the otherwise pleasant cleanliness of the space. It is hoped that future guests will experience a more neutral scent. Despite this, the overall condition of the room was satisfactory. Plus didn't really like the 100 dollars for incidentals that hasn't dropped off our account yet.

Partner

8/10

Excellent

20 Jun 2026

Jessica

Thank you Jimmie for all your kindness and assistance with booking

Self

8/10

Excellent

20 Jun 2026

Jessica

Thanks to Yulisa for the amazing job cleaning and servicing my room. I appreciate the kindness and hospitality

Self

2/10

Poor

07 Jun 2026

Tyneisha

when I first checked in the microwave & fridge wasn’t clean so I had to clean it up. The room wasn’t bad at. Breakfast was from 6-8:30 which I thought ended early. Everything was going good up until i checked out on 6/1 which was my bday. I woke up & got breakfast. After that I took a nap & got up at 9 am. Checkout is not until 11 am. A younger guy knocked on my door I’m guessing to start cleaning but I told him I wasn’t done with the room yet and he said ok. So around 10 something I started taking my stuff down to my car. I came back and the younger guy was at the other end of the hall in another room. Okay cool. I made another trip downstairs to carry more of my belongings but I left my purse which had my MacBook in it and my leftover bbq I had from the day before left in the room because I was going to get that last. I came back to my room open. The younger guy was in the room across from mine but another guy was in my room going through my stuff. He was on my MacBook. I asked him what he was doing& he said he thought it was trash. How could you think a purse and computer was trash. So he said checkout is at 11 and I said I know it’s only 10:47 so I still had time. So I said lemme make sure I still have everything in my purse because I don’t trust him. I threw my food away because he went through that and I wasn’t about to eat that. When I left out he asked was I missing anything. I told the lady at the front & ig this not his 1st time. DONT stay here b/c Idk if he’s fired

Self

10/10

Exceptional

03 Jun 2026

Denitta

Thank you

6/10

Pleasant

01 Jun 2026

Caela

Staff wasnt very friendly at all they were pretty rude gotten attitude from them when i asked for a piece of tape got hung up on the phone 3 times. Got left on hold for 25 minutes. And one person was even talking about how 10 cops came in and scared her right before we walked in then called her mother and told us to wait so she can tell her the story. You dont do that....

Partner

2/10

Poor

31 May 2026

Brett

Checked in staff was nice. Room had a smell, mold in the bathroom on the walls (Blackmold), mold on the window casing. The TV speakers were broken. Due to the timing the office person offered to move us to another room, which we did. The second room didn’t have mold. Smelled. The outside of the property is nice, the rooms need updating.

Family_with_children

10/10

Exceptional

31 May 2026

Terry

This has become my favorite hotel

Self

2/10

Poor

31 May 2026

Samuel

We arrived a few hours early and asked about early check in, the front desk clerk said it would be $15 an hour for each hour before 4pm. So, we decided to go and get a bite to eat, after a brief discussion we decided to return to the hotel. as we attempted to check in the front desk clerk told us that the establishment had no hot water and they thought that they may possibly have it the next day but in the mean time we could boil water. We declined and asked about a total refund, I was then told because I had a 3rd party booking there was nothing that they could do. I immediately called Hotels.com who responded with \"We have to contact the property.\" At this point I have received an email about a $25 credit. This is totally unacceptable. Because I haven't gotten any satisfaction I have called my brother Esquire C.E. Dukes to deal with this foolishness. I actually blame myself for this mess, in booking this hotel I thought that I was booking a Hilton Homewood Suites property, not a place using the area that they are located in (Homewood) in their name with the word Suites. This is trickery at its finest. Stay away from this DUMP!!! And maybe hotels.com for letting stuff like this happen!!!

Friends_and_family Family

8/10

Excellent

26 May 2026

Kara

Overall okay. Bathrooms not the cleanest and slight odor in the halls.

Friends_and_family Family

8/10

Excellent

26 May 2026

Wilson

Older property. Room was clean except the dirty stained carpet. Staff was always very helpful. Excellent value for the price. No complaints at all. Would stay again.

Friends

6/10

Pleasant

21 May 2026

Dan

Refrigerator made quite loud noises the entire night. Pot smell in the hallways was pretty intense at times. I can hear the people above my room walking around until late hours. No weird smell in the room, pretty clean, staff as nice enough.

Partner

10/10

Exceptional

18 May 2026

Shawn

We had 3 separate suites and they were different but comfortable. I liked easy check in. professional staff and plenty of outlets for charging phones. sink cabinet was broken, but maid took a picture of it. refrig ice maker worked ok. I did not like having to go outside to get to front desk. And only 2 towels and washcloths for a room that slept three or four. Only one remote for two separate TV's. Overall, room was clean and beds were comfortable and extra rolls of toilet paper available.

Family

10/10

Exceptional

18 May 2026

Lori

Clean, upgrade and nice pool.

Friends

8/10

Excellent

17 May 2026

Robert

Very well maintained property. Room was very nice and comfortable. Breakfast was very good with many options, including a burrito bar.

Self

10/10

Exceptional

17 May 2026

Paul

2nd floor ice machine wasn't working.
Checking out Sunday morning lady at front desk very rude. Same lady getting coffee in the food area. I asked where something was. She looked at me like I was bothering her.
And she walked away to front desk.
Other than that place was awesome.

8/10

Excellent

14 May 2026

Lovvley Home And Self Healing

I enjoyed breakfast and the pool area. My kids loved the basketball court as well.

Pet

10/10

Exceptional

14 May 2026

Raymond

X

10/10

Exceptional

06 May 2026

Cheryl

The staff and maintenance people were very helpful.

Partner

10/10

Exceptional

05 May 2026

Trenton C

Very convenient location in a nice area with plenty of parking

Family

6/10

Pleasant

04 May 2026

James

They ran out of clean towels. Staff didn’t know if the pool was open or not. Asked for a basketball for the basketball hoop and was told it’s not available for use, though it was sitting right behind the front desk

Family_with_children

4/10

Poor

02 May 2026

Ayesha

Good things first: HOLY water pressure! The water pressure is AMAZING for the shower. The location is awesome—close to a lot of things and easy access to highways.
Having said that, I’m unsure how this property is rated as high as it is.
Room smelled strongly of mold and used oil. It hits you like a wall the moment you walk in.
Had exactly one standard sized towel person, and when requested the front desk attendant for one more, she first asked if I had extra people in my room. When I said no, she insisted I bring her the used towel to get a new one. Bring the front desk a used towel from the building across the yard that the rooms are in to get an extra bath towel. Yes.
There were used loofas in the bathroom. Furniture was old and chipped. Curtains would not close all the way. No soap to use at the sink. Makeup remover things had brown sticky stains on them.
The courtyard had more than one person openly smoking weed sitting right next to the walkway. Night time and day time. You had to walk through the smoke to get to the building. Picnic tables were trashed with empty soda bottles and chips bags.
Carpets everywhere, especially the stairwell, had stains all over.
Breakfast left much to be desired.
I would say “you get what you pay for,” and I’m a fairly frugal traveler, but this place wasn’t cheap enough for what it offers.
Tragic situation in there. Don’t stay at this place.

Family

4/10

Poor

01 May 2026

JOHN

It smelled horrible. Couch stained and wet.

Self

6/10

Pleasant

01 May 2026

Jacquelyn

I booked this stay because of the reviews. I’m not sure if maybe our room was just poorly kept? I wasn’t expecting a 5 star hotel based on the price, but I did think it would be a bit nicer than it was. The staff were all very sweet and the breakfast was a nice spread. However, the room was quite run down and poorly cleaned. There was a film (and even paint) on most furniture surfaces, and stains on the bed sheets. The carpet was torn up in multiple places, and the room felt grimy overall. The other guests were poorly behaved and clearly didn’t follow enforced rules (no pajamas at breakfast, kids running around unsupervised, smoking indoors, etc.) Unfortunately, I would not stay here again.

Family_with_children

2/10

Poor

01 May 2026

Carter

My reservation was for a Handicap accessible room. This was not provided - regular room with no mobility assistance. No resolution by the staff. Great difficulty in use of bath and toilet.

Family

10/10

Exceptional

28 Apr 2026

Bobby

No complains!

Self

8/10

Excellent

24 Apr 2026

Louise

I like my stay because the suites were clean fully stock, beds were comfortable and the breakfast was very delicious never seen and breakfast taco bar which was delicious as well. I would stay again was booked for business for a week.

Business

10/10

Exceptional

23 Apr 2026

Jamie

Management is very helpful

Self

10/10

Exceptional

21 Apr 2026

Kasey

Complimentary breakfast was great, the bed was so comfortable with multiple, fluffy pillows, the room was quiet, the pool and basketball court were nice, and the room was very clean!

Friends

8/10

Excellent

20 Apr 2026

Julie

Room was clean. Two bedroom suite was a real plus for our family. The hotel was close to a lot of places to eat which was nice. Breakfast was good but not as many choices as I expected. That being said, I think everyone could find something they like to eat. I loved the kitchen part of the room but it was lacking in silverware. Some of the drawers weren’t drawers and that led to a lack of storage. The ice maker on the refrigerator did not work. But for our family, it was a perfect room. I would definitely stay here again.

Family

2/10

Poor

20 Apr 2026

Amanda

This property is very dated and ran down. Very overpriced for what you get. The carpets are ragged, the bathtub was dirty, the mattress was overly worn and uncomfortable. Lights didn’t work, shower curtain rod was broken, AND they charged me $15 to check in 45 minutes early.

Partner

10/10

Exceptional

19 Apr 2026

Tarisha

I love this hidden gem! It was quiet, clean, and spacious.. And it smelled great!👌

Friends_and_family Friends

8/10

Excellent

17 Apr 2026

Richard

It was good

Friends_and_family Family

2/10

Poor

12 Apr 2026

Cassandra

I’m not sure if the reviews were made up but this was the worst hotel I have ever stayed in. Everything was so gross. We had mold in our bathroom and bugs in the room. Breakfast was horrible and made us sick. The entire hotel smelled like weed and it was not appropriate for our children. Do not recommend.

Family_with_children

6/10

Pleasant

12 Apr 2026

Michael Michelle

Breakfast and staff were amazing. The rooms were very old. Cleanliness was not good. There was salsa on my in table and clock. There was a skillet full of grease in the oven. The furniture was very old and uncomfortable and this was the 2nd room we were moved to

4/10

Poor

12 Apr 2026

Anetra

Definitely an older hotel. Would not stay here again. In order to get fresh towels/washcloths, you had to walk your dirty ones down to the front desk. Also the room we were in had the door with the heating/air component in it open and was disgusting.

Partner

8/10

Excellent

10 Apr 2026

Ellen

Several issues:
TV in bedroom didn’t work
Phone didn’t work
TV in living room had poor sound quality
Dishes were not super clean
Heard the man in next room who was talking most of the night

Partner

6/10

Pleasant

07 Apr 2026

David

Hotel was fairly clean, but reeked of weed inside and out. People hanging around with no qualms about riding in on your key card. Staff was friendly though.

Self

6/10

Pleasant

06 Apr 2026

Christopher

It was a little outdated and run down for the price. Nice bed and clean sheets. A lot of furniture stacked around. Lobby area looked very nice. The breakfast was ok.

Family

4/10

Poor

06 Apr 2026

Marquita

My stay was not great. I moved rooms due to the first room being dirty reached the second room and it was also dirty. The linen smelt filthy and there were dead bugs and crumbs all in the pull out couch.

10/10

Exceptional

05 Apr 2026

Sharon

NA

Partner

10/10

Exceptional

03 Apr 2026

Brandi

Excellent breakfast buffet, everything from cereal, pancakes, and hot options too.

Family

10/10

Exceptional

03 Apr 2026

Kelly

Excellent place to stay. Friendly and helpful staff

Family

8/10

Excellent

31 Mar 2026

Donna

Room was nice though the breakfast is over at 8:30 which I thought was early for a weekend. Everything else was good.

Friends_and_family Friends

8/10

Excellent

31 Mar 2026

Kimberly

M

10/10

Exceptional

29 Mar 2026

Matthew

Clean and quiet room. Friendly staff. convenient location.

Self

10/10

Exceptional

29 Mar 2026

Edmund

Room was very clean all appliance worked

Partner

8/10

Excellent

29 Mar 2026

Shericka

Clean rooms, very nice staff

Self

8/10

Excellent

29 Mar 2026

Kirk

A good two night stay. Only dis was drinking glasses in room were old and stained even after I used dishwasher to clean. Only One bath towel in room, but 2 of other towels like normal. Asked maid for 2nd towel and was told \"your on the board for cleaning\". I left at 10 am; got back at 6:30 pm, still no towel. Had to go to front desk to get towel. Small stains on pillow cases. Other tgan that, great stay.

Partner

2/10

Poor

29 Mar 2026

Tomika

Doesn’t look nothing like the picture, very nasty, and smell badly

Partner

8/10

Excellent

27 Mar 2026

Stacy

Clean room staff was very friendly

Friends

10/10

Exceptional

25 Mar 2026

Emily

Super friendly staff and a delicious breakfast taco buffet

Partner

8/10

Excellent

25 Mar 2026

Kerri

The initial room we were given was not clean so we were given an upgrade. That room was

10/10

Exceptional

24 Mar 2026

Clifford

Excellent property

10/10

Exceptional

21 Mar 2026

maurice

great service

Partner

10/10

Exceptional

13 Mar 2026

Sherri

Friendly staff clean room

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Karen

The he room was very clean. Extra towels was provided promptly when asked for them. Breakfast was placed out on time and kept up. Staff were exceptionally kind.

Friends_and_family Family

4/10

Poor

26 Feb 2026

Noely

No one went to clean our room, to change towels. We went to the lobby to request new towel and they ask us to bring the dirty ones. I was traveling with some one that needs vigilance, so I was unable to go back to grab towels…

10/10

Exceptional

23 Feb 2026

Silvia

Everything was great! Thank you

Business

10/10

Exceptional

22 Feb 2026

carolyn

My room was immaculate. The staff was very polite. The breakfast was delicious and the chef was very nice and made sure that everyone there was pleased. I will be booking with Sonesta ES on every stay in Birmingham Alabama

Family_with_children

10/10

Exceptional

22 Feb 2026

Ann

Breakfast was great

Partner

10/10

Exceptional

20 Feb 2026

Bob

Great location, staff & condition of facility.

10/10

Exceptional

19 Feb 2026

Jessica

Absolutely enjoyed my stay and will only recommend all room be fully stocked with dish detergent for cleaning especially for guests who have longer stays. Thanks for the great hospitality and accommodations.

10/10

Exceptional

16 Feb 2026

Alexandrea

We will definitely be back

Leisure Partner

8/10

Excellent

15 Feb 2026

Crystal

Clean room friendly staff great breakfast

Friends_and_family Family

8/10

Excellent

15 Feb 2026

Eric

I can say the hotel is good , staff great at all times but the only problem here was the 🛌 bed, they have to do some upgrades on the beds

10/10

Exceptional

12 Feb 2026

Trenecia

Clean room, very accommodating staff, great location.

Partner

2/10

Poor

09 Feb 2026

Porche

I didn’t get the chance to stay. They gave my reserved room away as I was having trouble on the road. Left my family with nowhere to stay on the coldest night I’ve encountered in a while.

6/10

Pleasant

07 Feb 2026

David

I got to the motel at 2pm. The lady at the front desk said that if I check in early, it would cost me $15. I have never in all of my travels had this happen. I left to go eat a late lunch and gas up my vehicle. I returned at 4pm and checked in. When I got my room key, it would not work on an external door and on my room door. I had to return to the front desk to get the room key reprogramed.

Business

8/10

Excellent

06 Feb 2026

Curtis

Staff was very courteous and helpful. Rooms were pretty clean.

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

Lula

Everything was most efficient.

Business

6/10

Pleasant

02 Feb 2026

Kent

I don’t like to leave negative reviews but I don’t want to fail to alert others about our negative experience, especially if you are traveling with family as we were. Ours was a Friday night stay and the smell of weed in the hallway was thick. Our room also smelled of it, though not quite as strong. Could still smell it in our luggage the next day when we stayed elsewhere. We did sleep well. Maybe because we were super tired? Next morning the hallways smelled very air-freshened. Management was apologetic at checkout saying it was a smoke free property. Never had such an experience before. Hope never again.

4/10

Poor

31 Jan 2026

Caroline

The room was not as pictured or represented on the site. There were also safety concerns.

Leisure Family

10/10

Exceptional

31 Jan 2026

Ashauntana

This was a very nice hotel… so I booked one night her should’ve booked 2 nights at the same time but know if I needed both nights.. checked in with my Candy.. great customer service. Very informative about the hotel.. breakfast starts at 630.. now mind you my room had a kitchen but I didn’t have groceries. So I go to breakfast. Im not gonna lie i actually liked it.. I went 2times.. the 2nd time guest were coming up to the cook as she restocked fresh items. Mind you I came back a 2nd time because I need to renew my room. So I make another reservation via 3rd party. The 30 minutes later still no email.. Samantha at the front desk made the process a breeze … i was super sleepy and still had 3hrs before check out. OMG i overslept SAMANTHA DIDNT LET THEM DISTURB MY SLEEP.. i came down immediately got new keys and enjoyed my day.

10/10

Exceptional

30 Jan 2026

Eda

Everything

Friends_and_family Family

10/10

Exceptional

29 Jan 2026

Courtney

Great location and staff

Business Self

6/10

Pleasant

28 Jan 2026

Jennifer

The TV was not working (cords were plugged in and the power button on the tv nonresponsive) and no remote in the room as well. Called the front desk and reported the situation. No one came to fix, replace the TV or provide a remote. Disappointed that this basic amenity was not available to the guest. Friendly front desk workers though.

Business Self

6/10

Pleasant

25 Jan 2026

Traci

There was a lot of space but this place is run down. The overpowering smell of someone smoking weed in a first floor room was crazy. There is no way the staff didn’t know. Not sure what they could do though.
Breakfast ends by 8:30 but once food runs out after 8ish they won’t be replacing it.
The beds were so small. Maybe I misread and assumed it would be a queen size but it was a full size.
Front desk Staff is friendly. The area is safe. Breakfast is included. If you only need a place to sleep and you plan on eating breakfast super early, it could be the place for you.

Leisure Family

4/10

Poor

25 Jan 2026

Robert

towel bars falling off. Breakfast poor.

Leisure Family

10/10

Exceptional

17 Jan 2026

Joseph

Older hotel but well maintained and reasonably priced.

Business

10/10

Exceptional

16 Jan 2026

Ellen

Everything was excellent.

Business

4/10

Poor

11 Jan 2026

Jacque

Water in kitchen had bad smell every time it was turned on. Slow drain to kitchen. Microwave inconsistent and not wanting to heat properly. You have to take your towels to the front desk for fresh ones.