Name: SpringHill Suites Birmingham Downtown at UAB
Address: 2024 4th Avenue South, Birmingham, 35233, US

10/10

Exceptional

27 Jul 2026

Monica

Clean, comfortable and easy to get to UAB.

6/10

Pleasant

24 Jul 2026

James

The hotel refused to accept cash as a form of payment, which is inconvenient for guests and, depending on local law, may not even be legal.
Adding insult to injury, the self-service laundry room was completely out of order.
And the machines only accept coins, and require 12 quarters per use.

8/10

Excellent

21 Jul 2026

Kristy

Helpful staff. Great amenities.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Mary Ann

Nice, clean room, Plenty of space.

Partner

8/10

Excellent

16 Jul 2026

Gaylene

Very clean, easily accessible and comfortable!

Family

8/10

Excellent

12 Jul 2026

Saleem

Clean rooms

Slow Elevator

Self

4/10

Poor

08 Jul 2026

Tonya

It was very upset that I went to 3 floors and all of the ice machine was out then went to front desk she gave me not even enough ice to fill the ice pitcher half way..

Partner

6/10

Pleasant

08 Jul 2026

Shyla

Everything was okay

Partner

10/10

Exceptional

06 Jul 2026

Anastasia

Very nice facility. Close to a lot of things to do downtown. Very helpful staff. Good included breakfast with lots of options.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Victoria

Self parking is meter parking there's a $23@day fee for parking in the garage!! Didn't know this before arrival so maybe it'll help someone else!! Everything else was fine.

Family_with_children

2/10

Poor

02 Jul 2026

Laura

First off, upon arrival the light was out under the breezeway where you check in. The parking garage could not accommodate our vehicle. Front Desk associate stated we could park in the alley behind their building, but they did not own the property so they wouldn’t be responsible if our vehicle was towed. We ended up staying at their sister suite 15-20 mins away. Where the front desk associate stated they could transfer our reservation, they in-fact did not, and the manager stated we could not get a refund. Never stayed on their property much less checked in. I do not recommend this stay to anyone! While booking the link stated free parking, it never stated anything about a parking garage. This place is a joke!

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Gwendolyn

My stay was awesome staff was very professional and housekeeping (Linda I think was her name ) was amazing

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

Kayla

Beds were comfortable, and clean. Staff were friendly.
There was staining on the curtains that looked like rust, wires from the ac were hanging on the floor (super big safety hazard if you have littles traveling with you like we did) our conditioner was completely empty and our shampoo & body wash was 1/2 and 1/3 full.

Breakfast is only convenient if you aren’t planning on waking up/ leaving earlier than 6:30. My husband went down at 6:15 to grab us something to eat before having to go to children’s of Alabama for our daughters surgery so it was a bummer we had to go and spend money on breakfast after paying a pretty penny in hopes to eat at the hotel.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Greta

Friendly service. Clean rooms.

Friends_and_family Family

4/10

Poor

25 Jun 2026

Doug

This hotel staff were excellent. The parking is weird, get a good explanation before you commit to paying the hotel. Room was ok. No microwave. Pool was dirty and smelled like a chemical factory. Saw a roach. Pest control came a sprayed. Gave feedback to staff and they credited my account. Breakfast was ok.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

TATIANA

nice

Family

10/10

Exceptional

22 Jun 2026

Zayra

The staff was very helpful and kind

Friends_and_family Friends

10/10

Exceptional

22 Jun 2026

Jaymi

Great location for Kirklan Clinic.

Partner

6/10

Pleasant

20 Jun 2026

Shirley Denise

As a solo traveler my room was very accommodating and the setup was efficient and effective for leisure and work. As a female traveler the room color scheme was drab and not welcoming--it wasn't energizing. My king-size bed was a sleep magnet but the sound of the running water from the toilets were overwhelming. If you want nice and quiet the hotel is in the perfect location.

Self

2/10

Poor

19 Jun 2026

Ali

This hotel shocked me. It was not clean at all and once I entered my room, there was a lot of mold present inside the bathroom. The smell went throughout the entire room and it was also present in the hallway too. Please go to a different hotel

Family

10/10

Exceptional

18 Jun 2026

mary

Room was clean and neat. The bed wasn't comfortable but nowhere feels like home. They were cleaning rooms and the whole hallway smelled good. Everyone was nice and very helpful. I'd definitely stay here again.

Friends

10/10

Exceptional

16 Jun 2026

Fernanda

Our room was very clean and the staff was very friendly.

Friends

8/10

Excellent

16 Jun 2026

Dennis

nice stay for me and my family prior to our doctor's appt

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Agnitra

It was a good stay

10/10

Exceptional

11 Jun 2026

Elizabeth

Parking was close by and cheap, staff was friendly, hotel was clean and spacious. Would book here again

Partner

10/10

Exceptional

08 Jun 2026

Gregory

Great place to stay. Friendly staff that were very welcoming and assured that we enjoyed our visit.

Partner

8/10

Excellent

06 Jun 2026

Ricky

parking not idea for handicapped person to much walking uphill on steep parking garage.

Partner

10/10

Exceptional

20 May 2026

Julie

Breakfast ends at 9:30, but they took the food down at 9:20

Partner

10/10

Exceptional

06 May 2026

Jessica

Very clean rooms great location. I will most definitely stay here again.

Friends

8/10

Excellent

05 May 2026

Emily L.

The front desk staff was very friendly and helpful. Our only complaint was the lighting in the room. There were only small lamps for lighting and it made placing and locating small items very difficult. With the drapes closed, the room was very dark.

Partner

10/10

Exceptional

04 May 2026

Amanda

Break bar was great!

10/10

Exceptional

03 May 2026

Beverly

Staff were friendly and helpful.

Friends

10/10

Exceptional

28 Apr 2026

Tony

Good breakfast

Partner

2/10

Poor

27 Apr 2026

Rania

Not clean and the fridge has mold and wake up with some bits and I hope it is not bedbugs!
It’s the worst hotel I ever stayed in!

6/10

Pleasant

25 Apr 2026

Ana

Room was very spacious with a two bed and sofa bed. The only thing was that the countertops were not wiped down the remote was dirty and not wiped down you could see the dust. Other than that staff was amazing and it was definitely quite and very welcoming.

Family

10/10

Exceptional

20 Apr 2026

Matthew

Breakfast is very good, with many choices, although they only offer one type of breakfast meet each day. But it’s worth it!! Ms. Lyndia was a very kind staff member who made sure rooms were clean and fresh towels and toilet paper were available.

Family

10/10

Exceptional

19 Apr 2026

Wade

Clean room

Partner

8/10

Excellent

14 Apr 2026

Juanita

Nice hotel overall. Comfortable beds and pillows. Clean room. Breakfast had several options available. Parking is an additional daily charge in a parking garage next to the hotel. My only complaint was the elevator issues. Only one was working and the hotel was full so this made getting up to our rooms difficult (we were on the 6th -top floor). We heard from staff the elevator issue had been an ongoing problem for several months and at times both elevators were down. Glad that was not the case during our stay.

8/10

Excellent

14 Apr 2026

Charles

Eggs at breakfast were inedible. Oatmeal and its add-on’s were very good. Didn’t try a waffle, but a waffle press was available.

Urine on bathroom floor on arrival; janitor came quickly after we reported it and effectively cleaned it.

Elevator didn’t work temporarily.

Staff polite and helpful. Property has been refurbished, but shows some age.

Outstanding location for Kirklin Clinic. Publix two blocks away.

Partner

6/10

Pleasant

14 Apr 2026

Tyra

The room was clean, they put use in a Handicap room. The hot water did not work.

Friends_and_family Friends

2/10

Poor

10 Apr 2026

Mary

The staff member at the front desk was very nice. The room smelled like cigarettes and there were ashes everywhere. There was ranch dressing and food spilled on the tables and the floor was filthy. There was something that looked like toothepaste smeared across the carpet, and they definitely hadn't washed the counter at all. If it hadn't been so late when we got there, I would not have stayed. We slept for a few hours and got back on the road. I woild not stay here again.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Calie

People were nice and breakfast was hot, the rooms were very nice

Friends_and_family Friends

6/10

Pleasant

08 Apr 2026

Kathleen

The staff was very nice. Wasn't crazy about the room's floor plan. The placement of the desk doesn't make sense. I know it is to divide the room but the pole at the end of the desk cuts off the view of the TV and the placement of the couch is also odd. Other than the floor plan, my stay was good.

Self

4/10

Poor

03 Apr 2026

Angelica

Breakfast menu had a great selection but the food that should have been hot to taste was cold....my hot water in the shower took 10 minutes to get hot and the mattress in my room was horrible. It felt like a mattress cushion instead of an actual mattress. Staff was very polite and friendly.

Family

10/10

Exceptional

30 Mar 2026

Daniel

Clean room

8/10

Excellent

29 Mar 2026

Cedric

Overall. I would stay at this hotel again. It's for a lot of other businesses around it. It's in the middle of everything. The staff was super friendly and that meant a lot to me. It could've use a little updating on the decor and the elevators were quite trusting. They look really old and at one point only 1 was working. But overall I'd still stay again if that was all. But, it wasn't. My main reason for such a negative review and I don't do negative reviews. I'd rather just do no review at all, was the room. I normally go around and wipe down my room prior to unpacking. I literally had to clean the room. I know,I should've asked about another room but it was a busy weekend with the New Edition concert and Monster Trucks and other things, I'm sure the hotel was completely booked up. The ice bucket had water in there with a new liner draped on it. The dresser drawer handle was broken so I had to fix it. The handle in the shower was loose and shaking, the roller chair was unsafe to sit in and the floors weren't swept well. We did our best with what was given to us but that needed to be expressed when you're paying that much money and the room was in that shape. The room was the only real issue with my trip but that's where heads are laid at so it was really important. I hope this review goes across the right desk because I love this hotel chain and this hotel itself and no one should have to experience this.

Partner

10/10

Exceptional

29 Mar 2026

Kenny

Very welcoming. Trudie help us so much. My husband is in a wheelchair and we were there for an appt at UAB. She went out of her way to help us. She helped carry our luggage to her room and also provided information on restaurants and even helped me download a delivery app for DoorDash. I appreciate that type of concern so much especially when you have a sick loved one and you’re the only caregiver. Thank you so much Trudy and Springhill Marriott. We are a frequent flyer there and will continue to stay there on our visits.

Partner

8/10

Excellent

22 Mar 2026

brenton

Breakfast was good

Self

10/10

Exceptional

22 Mar 2026

Jordan

Excellent hotel! We enjoyed our stay!

4/10

Poor

22 Mar 2026

Brad

Staff really rude. Be careful of parking charges

Self

2/10

Poor

17 Mar 2026

Lacey

I would not recommend this hotel. The elevator was so dirty. Only 1 elevator is currently working. The room wasn’t clean. The shower situation was strange, it didn’t have a shower door so water got all over the floor. The room had a weird smell. The mattress was sunken in and was not comfortable at all. The carpet has big red stains. The mini fridge was fallen in the little hole. I expected a lot more out of this hotel. I was highly disappointed.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

veronda

Property close to UAB hospital, Publix grocery out back door 3 min walk, local shopping about 10-15 min drive. clean room staff great parking garage is next to hotel remember to get your ticket validated each time in/out or you will pay.

6/10

Pleasant

15 Mar 2026

Trisha

The shower had no hot water, and the pressure. Sink didn’t drain well.

Friends_and_family Family

4/10

Poor

05 Mar 2026

Victoria

Check in was easy. Staff was friendly and professional. Breakfast was great. The room was fine until the morning of check out we found a bedbug on the bathroom floor alive.

Friends_and_family Family

2/10

Poor

04 Mar 2026

Sasha

Disheartening experience. I rarely leave reviews, good or bad. If I take the time to write one, it means the experience was either exceptional or extremely disappointing. Unfortunately, this stay fell into the latter category.

Upon arrival at SpringHill Suites in Birmingham, Alabama, we immediately noticed cleanliness issues. There was a used panty liner in the trash can in our room, which was very unsettling. The welcome screen on the television was still displaying another guest’s name, which made it seem as though the room had not been properly reset for new guests.

Throughout the stay, hot water was inconsistent and often scarce. The towels also had an unpleasant odor, similar to corn chips, which further contributed to concerns about overall cleanliness. Because of these issues, I did not feel comfortable or confident about the sanitation of the room and even had reservations about sleeping in the bed.

Overall stay: 2 out of 10.
Unfortunately, based on this experience, I would not recommend this hotel.

Partner

6/10

Pleasant

04 Mar 2026

Kristan

The walk in shower is configured weird. Maybe it was once a tub shower and they tried to convert it. You have to walk into the shower to turn the faucet on so guess what...you get hit with cold water. That was the only negative I had about the place.

Business

10/10

Exceptional

25 Feb 2026

Steve

Location

Partner

6/10

Pleasant

23 Feb 2026

Julie

Bad wifi.

Family

6/10

Pleasant

19 Feb 2026

Paul

The hotel needs some much needed upgrades and repairs. The elevator would get stuck between floors and there was no hot water. Parking was okay. Had to have my room key card redone twice because it stopped working.

Family_with_children

10/10

Exceptional

04 Feb 2026

Dakota

Room was really clean. Enjoyed my stay there.

Leisure

10/10

Exceptional

22 Jan 2026

Ashley

The staff was great ! Breakfast was good too !

Business Self

6/10

Pleasant

18 Jan 2026

Stanley

Room was not as clean as expected. The bathroom shower corners were dirty with hair and the bathroom sink didn’t drain well at all. One of the elevators was not working and the staff said it had been broken for awhile.
Great location for what we needed but not sure I would stay there again due to these issues.
Front desk staff were pleasant.

Business_and_leisure Partner

2/10

Poor

17 Jan 2026

Naomi

Staff in the morning Thursday and Saturday were rude. We asked to speak to a manager after finding our room dirty at check in with no other room option available, asked everyday and night and were told messages left for her to call but she never called had to change rooms second night and finally stopped after 3 rooms just trying to get one with hot water. This hotel is filthy, major electrical issues, apparently water heater issues, and rude needs a major overhaul.

10/10

Exceptional

10 Jan 2026

Kristen

Yes

Friends_and_family Friends

10/10

Exceptional

14 Dec 2025

Stacey

Clean and comfy room. Breakfast was fresh and plentiful. Staff was very friendly and polite.

Friends_and_family Family

6/10

Pleasant

07 Dec 2025

Rochelle

The room
Was rather outdated, toilet paper holder hanging off wall, fridge was frozen over and leaking, several lights in the room didn’t work, only 1 elevator worked. Parking is hard so you need to unload before parking vehicle. Room was VERY loud, you can hear the standard people in halls, water from other rooms but on top of that the noises from multiple nearby parking garages come straight through the windows. We stayed one night it was ok wouldn’t recommend for a longer stay. The staff was however very nice

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Vinneth

The was was clean

Business_and_leisure Partner

10/10

Exceptional

28 Nov 2025

Amanda

Only issue I had with this property at all, is the same elevator that was broken last time was still broken this time. Other than that this was a perfect stay❗️

Business Partner

4/10

Poor

25 Nov 2025

Cody

Staff was great. It was the room, and the lack of care that is in these rooms. Multiple parties were complaining of TV's being broken, ac's not working, fridges not shutting. Our experience was there was hair in the bed and our fridge wouldn't shut. There was only one elevator working which was the case the last time we stayed at this location. This will be the last time we stay here as we had a similar experience during our first stay. Definitely not up to par with the other SpringHill suites we stay at.

8/10

Excellent

17 Nov 2025

Kimberly

The hotel was in a good location and overall everything was up to standard except the water in the shower. Both days the water in the shower was cold. It seemed like the water was getting warm when it was running in the tub but when you switched it to the shower it was cold.

Friends_and_family Friends

6/10

Pleasant

16 Nov 2025

toshia

I was requested a queen double but was given a king suite.

10/10

Exceptional

25 Oct 2025

Iris

The breakfast was fresh and the hotel was clean and quite but the elevator wasn’t working at all on day one but eventually they got it fixed.

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Jephthah

From check in, parking. breakfast, concert experience, back to the room, breakfast and then checkout was excellent.

Friends_and_family Friends

10/10

Exceptional

23 Oct 2025

Anthony

Breakfast with Arthur is awesome. Wonderful person and delivers a great menu

Business Family

10/10

Exceptional

14 Oct 2025

Rishi

Everything was great!

Leisure Family_with_children

10/10

Exceptional

12 Oct 2025

Brittani

Professional and kind

10/10

Exceptional

12 Oct 2025

David

Everything was great

Partner

10/10

Exceptional

12 Oct 2025

LASHAWN

The staff was very friendly and helpful, room was clean and didn't utilize breakfast.

Leisure

10/10

Exceptional

29 Sep 2025

Brenda

Good motel for quick stays

Business_and_leisure Partner

8/10

Excellent

28 Sep 2025

Kayla

Property is in need of renovation. It is an old building and the room we were given had several issues. Also, they had a wonderful free breakfast, but something about the way it was setup didn’t allow for an easy flow, and there wasn’t enough seating. The staff was great.

Leisure Family

10/10

Exceptional

24 Sep 2025

Eddie

Clean, professional staff, polite, close to the hospital (UAB).

Business Self

10/10

Exceptional

20 Sep 2025

Alice Faye

Everything was Great

Business Family

6/10

Pleasant

02 Sep 2025

Bernard

Not the level I expected

Room we stayed in had broken floor tiles in the bath, black covered by new caulk at tub, paper holder was barely hanging on and been recently moved as the holes were still in the wall, sink base leg was bent and broken along with carpet torn. Lighting was very low. My son’s room was a little better. Except for the fridge that was frozen and made room for the milk for the infant difficult to keep in fridge.

Friends_and_family Family

8/10

Excellent

24 Aug 2025

Benjamin

Overall our stay was very good. I would stay at this property again. The room was clean and spacious, the bed was comfortable, and the parking was convenient for a downtown hotel.

I feel like my only criticism is that the breakfast could have included more fruit options, but really, that’s not much of a complaint.

Leisure

10/10

Exceptional

21 Aug 2025

Melissa

Loved the location it was perfect for our drive through the state. The staff was so hospitable. Placed near eateries after a long drive. Would recommend and stay again.

Family

10/10

Exceptional

17 Aug 2025

Erica

The breakfast was a good variety and the bed was super comfortable.

Partner

10/10

Exceptional

16 Aug 2025

Verified traveler

Room was clean and comfortable. All employees were friendly and helpful. Breakfast had many selections and was quite enjoyable.

Business Partner

4/10

Poor

11 Aug 2025

Richard

Look elsewhere

We were there for 1 night and it was not a pleasant one. The bed was extremely uncomfortable, the bathroom fan didn't work. The hotel is very uncared for with ripped carpets and chipped/dirty paint. Clearly not a hotel that taken care of.

Business

10/10

Exceptional

24 Jul 2025

Tyler

AMAZED

The BEST hotel we have EVER stayed at. HIGHLY recommend. Price, area, parking, everything.

Friends_and_family Family

6/10

Pleasant

22 Jul 2025

Vicki

Poor cleaning
House keeper didn't check bedding. Bed had bad Oder and I had to lay in someone urine. We was move to another room that was also not clean. But better then other room.

Business

10/10

Exceptional

18 Jul 2025

Natalie

Fantastic stay

Wonderful service! Very comfortable, lovely, and a great room. Loved the linens and shower. The pool and breakfast were both fantastic. Parking was next door and convenient.

Friends_and_family Family

2/10

Poor

13 Jul 2025

Alecha

Could have been better

The air did not work, told the front desk, issue not resolved. The room and bed had an odor. Elevator was shaky.

Friends_and_family Family

10/10

Exceptional

12 Jul 2025

Angelyn

Check in was easy and the property was very nice. The rooms are very clean and spacious. I was traveling with my husband and son. We were meeting up with my other son, his wife, and their toddler. The front desk was accommodating to place us in rooms that are next door to each other. We were close to many places to eat and fun activities.

Leisure Family_with_children

10/10

Exceptional

10 Jul 2025

Tiffany

Check in was easy and the staff went above and beyond everyday to make you feel welcome. The room was spotless. Close to everything

Friends_and_family Family

10/10

Exceptional

03 Jul 2025

Maureen

Rod Hudson was absolutely the best. He's a keeper. Was friendly, knowledgeable, and answered each and every question we had.

Business Partner

2/10

Poor

30 Jun 2025

THOMAS

This property is dated and filthy. Some kids were having a party next to us. The elevator needs servicing, and overall, the hotel seemed unsafe.

Leisure Partner

10/10

Exceptional

30 Jun 2025

Elizabeth

Centrally located near lots of good eating options, rooms were immaculate and well appointed, staff were friendly and helpful, and breakfast was both delicious and abundant.

Business Family

4/10

Poor

28 Jun 2025

Charlotte

Very loud location.

10/10

Exceptional

26 Jun 2025

Joanna

Great Stay

The property was very nice and the staff was super friendly! I would recommend this hotel just based on the staff alone. The complimentary breakfast was also very good. The only problem we had was the tv in our room did not work. They did give us points for this, but should be something checked before anyone stays in a room. We would definitely stay at this hotel again, though.

Friends_and_family Family

10/10

Exceptional

26 Jun 2025

Jason

Very friendly

Business_and_leisure Partner