Moxy Tokyo Kinshicho

Japan , Tokyo
Tokyo, 3-4-2 Kotobashi, Sumida-Ku, 3-4-2
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50 reviews shown

8/10

Excellent

03 Jan 2026

Michel

Room very small, otherwise recommend it

Leisure Family

10/10

Exceptional

25 Dec 2025

Kristina

The staff was great, the room also.

10/10

Exceptional

08 Dec 2025

Andy

Staff were super friendly. Room small but funky. I love all the hooks!

Leisure Partner

10/10

Exceptional

21 Apr 2025

Georgina

I stayed at the Moxy Times Square, in New York and had a really good experience there. So when seeing there was a Moxy Hotel in Tokyo Japan, I jumped at the chance to go and stay there.

The staff were amazing and helpful! My room was very clean! with the bedding changed frequently. The food, well my complements to the Chef! very well prepared and very tasty.

I’m addicted! lol… my experience was incredible! so I’m booking to go back, before the end of this year.

Leisure Family

10/10

Exceptional

21 Mar 2025

Rosemarie

Great stat overall

Leisure Friends

10/10

Exceptional

05 Feb 2025

NURHAIZATUL

I was injured when I was there and the staff was so attentive and generous and kind. Prob best hotel staff I’ve ever encountered

Business_and_leisure Partner

10/10

Exceptional

05 Jan 2025

Christian

Very comfortable living in this hotel. Friendly staff and quick access to the train station. Great place to stay while exploring Tokyo.

Friends_and_family Friends

6/10

Pleasant

27 Dec 2024

Kam Hung

Room is small with no chairs. Only one stool. Location is noisy at night.

8/10

Excellent

24 Dec 2024

Kam Hung

Rooms are small

10/10

Exceptional

08 Nov 2024

Anthony

The staff are very good at what they do. Great environment too especially the bar area which has a great vibe. I would recommend

Leisure Self

10/10

Exceptional

15 Oct 2024

Aristeo

It’s my 2nd time there and it’s one of my favorite places to stay at , other places that I stayed at was no good services but the the staff make the places .

10/10

Exceptional

25 Sep 2024

Mariana

They staff was very helpful. They called places for me to book my reservation, provide information and just great staff (morning, afternoon and evening staff)

Leisure Family

8/10

Excellent

24 Jun 2024

Teresa

The location is not ideal for family / people with children to room share. The bathroom has a screen which is see through, along with the Moxy Marriott channel is extremely sexual suggestive. The area is dirty around outside the hotel. And there are clubs, night drinkers, and a couple of places that are sexual cabaret very close to the hotel and is along the suggested google walking path to get to the subway. It’s heavily guarded by “bouncers” at night and generally harmless just mind your own business. Overall, great bed, laundry on site, great pillows, everything was great except - not ideal for people with children

Leisure

10/10

Exceptional

10 Dec 2023

Ebony

Modern and trendy. Great place to stay you will not have any regrets.

Leisure Family

10/10

Exceptional

09 Sep 2023

Thomas

Miss Yoma-san is a wonderful young woman. Please increase her salary.

Business Self

10/10

Exceptional

27 Aug 2023

Thomas

It is a great hotel

Business Self

8/10

Excellent

09 Jul 2023

Xin

good

10/10

Exceptional

21 Dec 2022

Thomas

Ms. Mamono Tajima greeted me and checked me in upon arrival. I travel all over SE Asia and quite a bit in Japan. In my opinion, Tajima-sans customer service skills are world class. I was completely impressed at the warm welcome she gave me. International travel is not easy. It can be very hard on the body and mind. Tajima-san made sure I was completely comfortable. I would hire her in a heartbeat for any job that involves customer service - especially for western people. You should recognize her for the great employee that she is.

Business Self

10/10

Exceptional

05 Jul 2021

Verified traveler

Wonderful establishment in a great location! I went during COVID time, so admittedly the hotel bar itself was empty all weekend, but I get the feeling during normal times it would be a very popular, fun spot! Definitely would stay again when I go back!

Leisure Self

10/10

Exceptional

31 Jan 2020

Tremendous atmosphere with a fun and unique environment, lighting, furniture and staff. Impressed by the \"intercontinental breakfast\" which outshines many hotels' offerings with a large selection and generous hours of operation. Relaxed mostly in the lounge but the room was comfortable and stylish as well.

Leisure Family

10/10

Exceptional

09 Aug 2019

Masako

A great hotel in a convenient location

A great hotel in a convenient location for sightseeing in Tokyo area. Good access to Natural and Haneda, too.

8/10

Excellent

16 Jul 2019

APM

Very stylish and fun.

Leisure Self

10/10

Exceptional

22 Jun 2019

Theodore

MOXY Tokyo Kinshicho has everything you need with friendly english speaking staff. About a 7 minute walk from JR station and Metro Station. Close to Akihabara and Tokyo Skytree with plenty of shopping centers and places to eat nearby.

Leisure Partner

4/10

Poor

03 Jun 2019

Farida

Not meeting international hotel standard

As the hotel is carrying an international brand of Marriott, there is a minimum requirement expected from international brand. The hotel room is comfortable, clean and no carpet, which is a plus. The service level in front office is almost none. The front office staffs are not professional enough in their job during the check in process. I have come to drop my luggage in the morning and have been told to come back around 2 pm for check in. 2 pm and the front office cannot find my reservation. Explanation unclear.i have stayed in Andaz and W hotel where the approach is similar...we can be in the bar during check in. However, they are very professional, fuss-free and they know who we are when we arrived, well prepared to greet the customers and accommodating requests from members. This was not the case with this hotel and they definitely failed to deliver the level of customer service at normal international hotel standard. Limited service, yeap no issue....even Ibis and holiday inn express have a better customer service level at international standard. Very disappointing. The location is not great, in the girls bars area in kinshicho and can be loud/rowdy at night. An embarrassment and reputational risk to the international brand of Marriott.

Friends

10/10

Exceptional

27 May 2019

Gary

Great Tokyo Find

Great intimate, friendly facility by Marriott. A block away from subway and nice suburban area to go anywhere.

Partner

10/10

Exceptional

26 May 2019

Donna

Fun Vibe at the MOXY

This hotel has a fun and funky decor. The staff is the best - friendly and helpful. The rooms are large with comfy beds. Bottled water is provided each day. The metro station is an easy walk away. They have a very nice laundry area. I would definitely recommend this hotel.

Partner

10/10

Exceptional

18 May 2019

Verified traveler

Fantastic room, really friendly staff, and very close to the train station.

Friends_and_family Friends

8/10

Excellent

03 May 2019

Lee

Nice stay, Easy Access to train stations

Nice at the affordable price in Tokyo area, the size is quite compatible for two, shower and toilet size are bigger than normal hotel in Japan. Location is not far from the main station and easy access to key attraction spots, it took only 20mins from Haneda Airport, super comfortable with Airport Bus Limousine ¥920 to Kinshicho station, 15-20 mins easy excess to Shibuya, Ginza, Omotesando and only one straight line by Hansomon Line (Purple) without hassle changing too many trains. Only flaw is the pillows, they are too soft for me, I’m not sure we can request different type of it.

Friends

10/10

Exceptional

18 Apr 2019

Verified traveler

The vibe at this hotel was amazing, the staff spoke very good English and helped us track down our rail passes left in a taxi. The dryer downstairs was broken - that’s the only snafoo- otherwise loved staying here - will stay again if I’m in the area - good price - location is near the train station - very convenient

Leisure Partner

10/10

Exceptional

28 Feb 2019

Verified traveler

Awesome stay

Great hotel. Clean, quiet and comfortable room. Very hip, similar to a W hotel but much cheaper. DJ and bar in the lobby. Only minus is that it was surrounded by “gentleman clubs” but didn’t seem sketchy. Would definitely stay here again.

Friends

8/10

Excellent

17 Feb 2019

Verified traveler

Great hotel!

I like this fashionable hotel very much. It’s newly built and so it’s very clean and modern. I recommend it particularly to families and young people. On the 1st floor of the hotel, there are a library and a bar/cafe which are also family-friendly and safe. In Kinshicho, you can also enjoy a lot of stores and restaurants. However, I felt uncomfortable about the neighbourhood due to love hotels and other relevant stores, but if you can ignore them or if you don’t walk around at night, the place is convenient. The hotel itself is safe, fun, and great.

Family

10/10

Exceptional

31 Jan 2019

Amy Jeffrey

Comedy night

It was fun last night I was there they had a comedy night at the bar it was fun

Friends

10/10

Exceptional

27 Dec 2018

Verified traveler

design of the room, convenience of location for dinning, shopping and public transportation.

Business Partner

10/10

Exceptional

01 Dec 2018

ChiMarc3

The Moxy is true to its brand and delivers a modern-chic experience, complete with multiple Instagram worthy backdrops. The staff is English speaking and provides you with a complimentary adult beverage at check-in. The hotel is located within Tokyo's red light district, which gets busy at night. The rooms are very spacious and have an artsy design. The bathroom and shower were enormous and were the highlight of the room. The hotel is located about a 10 minute walk from the nearest train station and is great if you wish to spend a day in the Ginza area.

10/10

Exceptional

18 Nov 2018

BuuMa

The room is very clean, the staff is friendly, very helpful and speak English

Leisure Family

8/10

Excellent

04 Nov 2018

Chiheb

Good location and nice hotel.

Family

10/10

Exceptional

12 Sep 2018

Hillary

I loved the fun energy at MOXY. For a solo female traveler, I greatly appreciated the 24/7 services&amenities available (employee at the bar). Thank you to those who work the overnight shift! Despite the awesome DJ nights & daily moxytivities they host, my room was still peaceful & quiet. Even the cleaning lady was thoughtful. I had told her I didn’t want my room cleaned, but realized later that I did then put out the sign for “Refresh” and she knocked on my door when she passed by and asked me about it. (I’m sure back in the states-they definitely would’ve disregarded it since I told them prior that I didn’t want it.) I’m use to being ignored by higher up staff due to my appearance, but the manager was very kind here and actually spoke to me meaningfully. She even gave me advice on the best route to the airport without me asking. This is a very welcoming hotel whether you’re a guest or not. I absolutely love that about this hotel & I loved the 24/7 gym.

2/10

Poor

11 Sep 2018

Divina

I will not recommend this hotel for anyone who wants to stay in Tokyo . Worst experience ever had . Reason :
Room are too small and no refrigerator
False fire alarm in the middle of he night and it happens twice during our stay .
Breakfast always repeated .
Never we will stay in this hotel again

Family

10/10

Exceptional

02 Sep 2018

Verified traveler

Millenial appeal

Convenient location to train/malls, cloud-like beds/pillows, fast/reliable wifi and functional gym.

8/10

Excellent

22 Aug 2018

Verified traveler

Comfortable, fun place to stay

Pros: inviting lobby with many spaces to relax/read/talk/eat, friendly staff, comfy beds, close to 2 convenience stores, a reasonably priced grocery store (Aeon), and train station, reasonably priced cafe
Cons: neighborhood felt a little sketchy during early morning and at night (area has several \"love hotels\" and private clubs), room was very small-- no space to leave down even a chair and we had to put our luggage on the window sill, Moxy's amenities, especially the combination shampoo/conditioner are terrible (so bad that I purchased my own)

Family

10/10

Exceptional

21 Aug 2018

William

New hotel.

Nice stay, good hotel.

10/10

Exceptional

15 Aug 2018

Jill

Moxy Hotel Tokyo had an amazing vibe, decor, comfort, and extremely wonderful staff members. Our room was spacious, clean, and very comfortable. We loved the main lobby where you can grab drinks and play games like a kid again. The breakfast was very good as well. The fun decor and philosophy of being great hosts was apparent throughout our entire stay. I would highly recommend Moxy to everyone visiting Tokyo.

10/10

Exceptional

04 Aug 2018

Monica

Great customer service. Had a fantastic time hanging out in the lobby, plenty of entertainment.

Family

8/10

Excellent

16 Jul 2018

Verified traveler

Great, fun property. Rooms are a decent size especially for Japan. Bed was comfortable and it's not far from the JR train station. Great diverse staff. I will stay here again.

10/10

Exceptional

07 Jun 2018

carlos

Loved it

Loved it very clean and the staff was excellent

Partner

8/10

Excellent

03 Jun 2018

Travellover

Spacious room, clean and nicely decorated. It’s close to a big station but it is far from city and not very convenient if you have a short trip.

10/10

Exceptional

29 Jan 2018

Verified traveler

Nice room, good location close to both JR train and metro. 5 min walk to station. Room was on second floor and still very quiet. Breakfast was good 3 hot options mashed potatoes, sausage and eggs (a little runny), noodles or vegetable curry. Fresh pasteries

10/10

Exceptional

26 Jan 2018

Shuhei

Great stay

Amazing for everything that the hotel offered.

8/10

Excellent

24 Jan 2018

Ikuyo

Great location & very friendly staff

The service & the staff working there were excellent. The room was clean and the bed was comfortable. I had to stay there because of flight cancellation due to severe weather and I found it convenient to access from Narita airport. I was very happy to find this hotel & would like to come back again in the future.

8/10

Excellent

26 Dec 2017

Brand new hotel, really clean and modern and only a short walk from a main line train station which is well connected to the main tourist districts. It’s not got loads of hotel extras (not a traditional business hotel) but it was exactly what we needed as a base for sightseeing. Great shower too!