YOUSEF
Bathroom is not comfortable and the room as well
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Pullman Phu Quoc Beach Resort
Ho Chi Minh City (Saigon) and South · Vietnam
Group 6 Ban Quy Hamlet, 0, Phu QuocView location
9.2/10Excellent380 Reviews
Cleanliness9.2/10 9.2
Service9.4/10 9.4
Comfort9.2/10 9.2
Condition9.2/10 9.2
Amenities9.2/10 9.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Pullman Phu Quoc Beach Resort
Located in Phu Quoc, Pullman Phu Quoc Beach Resort is by the ocean, within a 15-minute walk of Sonasea Beach and Waterfront Beach Square. This beach resort is 5.9 mi (9.5 km) from Phu Quoc Beach and 8.3 mi (13.4 km) from Sao Beach.
Make yourself at home in one of the 331 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Phu Quoc? This resort has 6135 square feet (570 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Green Globe
By ocean
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
-
You need to know
- Pool access available from 6:30 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
-
Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Some water is reused through a grey water recycling system
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately VND 800000 for adults and VND 400000 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: VND 1850000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Vietnamese
English
Chinese (Mandarin)
Nearby attractions
Sonasea Beach
0.9 km / 0.6 mi
Waterfront Beach Square
1.1 km / 0.7 mi
Sonasea Phu Quoc Night Market
1.7 km / 1 mi
Suoi Tranh Waterfall
6.5 km / 4 mi
Ngoc Hien Pearl Farm
8.1 km / 5 mi
Phu Quoc Beach
9.5 km / 5.9 mi
Long Beach Center
10.9 km / 6.7 mi
Coi Nguon Museum
10.9 km / 6.8 mi
Dam Beach
11.8 km / 7.3 mi
Phu Quoc Prison
11.9 km / 7.4 mi
Festive Bazaar Sunset Town
12.3 km / 7.7 mi
Vinh Dam Port
12.7 km / 7.9 mi
Ho Quoc Pagoda
12.8 km / 7.9 mi
Bai Vong Port
13 km / 8.1 mi
Kiss Bridge
13.1 km / 8.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Pullman Phu Quoc Beach Resort
100
reviews shown
Yao Yuan
Excellent customer service & great breakfast.
David Michael
So clean and staff so friendly and helpful.
Location right on the beach and only a short grab ride to the restaurants and night markets.
Location right on the beach and only a short grab ride to the restaurants and night markets.
Andriamahafadrahona Carl
There is NO relationship between Pullman/Accor and Expedia. All points on Expedia won't have any impact with any Accor Hôtels.
Tho
room always clean, staff very friendly 😊definitely come back next time
Nguyen
A Great Stay away from City Center but worth it! Quaint and peaceful with fantastic beach and swimming pool!
changwook
the rooms was not clean at all. towels were so worn and thin. bathroom was smelly. breakfast was chaos too many people none of the dishes were good. it was just buffet type of garbage food.
Gina
amazing breakfast buffet, hotel staffs were accomodating and nice 👍 thanks!
Patricia
Breakfast spread was amazing! Pool and beach areas one of the best! Beautiful rooms and attentive staff.
Eduard Cristian
Spa was very good, staff very friendly. Amazing hotel
Brian
Clean room, good amenities, friendly staff. Busy but Didn’t feel over crowded. Had a few hiccups in the beginning but staff was quick to address during our stay which was very much appreciated. Also shout out to young gentleman who works at the airport Pullman desk (unfortunately didn’t get his name - he was there on our arrival & departure. went above & beyond to ensure we had a smooth departure, thank you so much!)
Kitayama
Amazimg
Brian Michael
The room was never thoroughly cleaned, before or during our visit. Definitely not a 5 star hotel.
Laura
The room was very nice and spacious. My kids enjoyed the beautiful bathtub. The staff was incredibly friendly and helpful. The breakfast was great! And the pool and beach options were perfect for us. We would definitely stay at the Pullman again!
Kitty
Amazing service, clean room, and great food. Love it!
Deborah
From the moment we were greeted at the entrance, we felt genuinely welcomed. The staff were very attentive, the amenities excellent and the food was delicious.
We booked a cabana, which was very clean and very quiet. The room had everything we needed, with thoughtful touches like toiletries, robes, slippers and flip-flops for the pool.
We loved the perks that came with our executive suite booking as well: the breakfast buffet with so many delicious options, daily credits for drinks by the pool, and meeting other guests in the Connectivity Lounge before dinner.
We will definitely be back!
We booked a cabana, which was very clean and very quiet. The room had everything we needed, with thoughtful touches like toiletries, robes, slippers and flip-flops for the pool.
We loved the perks that came with our executive suite booking as well: the breakfast buffet with so many delicious options, daily credits for drinks by the pool, and meeting other guests in the Connectivity Lounge before dinner.
We will definitely be back!
ACHAL
Overall great experience
Rod
Amazing stay at the Pullman Phu Quoc. Beautiful resort, great atmosphere, and Mad Cow restaurant was excellent. A special thank you to Giau for her attentive, thoughtful service - she made our stay feel truly special. Would happily return!
Broadvision
Staff
Broadvision
Clean room and amenities but especially staff thank you Phat , Tam and Bhin 😁
Judy-Anne
We stayed at the Pullman for seven nights and we couldn’t fault it. We stayed in the Cabana and while we didn’t actually use the semi private pool, to have the option and the additional space was great. We travelled with our 21 month old who thoroughly enjoyed the main swimming pool, splash pad and the private beach. The beach had lots of toys that he was able to borrow to keep him occupied and there was also a garden area where he played with the giant connect four. The pool itself was big enough that we were always able to find space. The food was good too. We enjoyed room service a couple of times, had their breakfast buffet and their a la carte breakfast at the Mad Cow and while the options in the latter were limited, the quality of the food was high (we had steak most mornings for breakfast). The breakfast buffet was large and varied and again, of good quality.
Having booked the Cabana, we had a few perks like additional credit to use at the restaurants, unlimited selected drinks during their happy hour, etc which was a nice bonus. The biggest positive of the trip though were the people. The staff at the hotel were super friendly, warm and accommodating of us and especially our toddler. They entertained him to give us time to eat in peace, they were patient with his requests for more juice or more watermelon lol and were super efficient in seating us at our tables, giving us more drinks, asking us if we needed assistance. They made our week long stay so worthwhile!
Having booked the Cabana, we had a few perks like additional credit to use at the restaurants, unlimited selected drinks during their happy hour, etc which was a nice bonus. The biggest positive of the trip though were the people. The staff at the hotel were super friendly, warm and accommodating of us and especially our toddler. They entertained him to give us time to eat in peace, they were patient with his requests for more juice or more watermelon lol and were super efficient in seating us at our tables, giving us more drinks, asking us if we needed assistance. They made our week long stay so worthwhile!
Valerie
Rooms are spacious, ALL staff are kind and helpful
Patrick
The staff was very kind and helpful. The food was great. The amenities were top notch.
Tameem
The room was amazing
BARBARA
Yes
Mohamed
Highly recommend! Lacks a little a bit of activities but overall excellent hotel. Great staff and service
Anne
It was a wonderful reaort to stay at. Very relaxing. Great staff & service. Beds a bit firm, but that was expected. Highly recommend a stay here!
Michelle
From the easy pick up at the airport, to the expedient check in service, my experience was amazing. My room was incredible, the food delicious, and the staff were friendly and inviting. I wish my stay was longer.
Jamie
From the moment we arrived until the moment we left, we had a fantastic experience at this hotel. The staff were all so lovely and could not do enough to help us during our stay. The cabana room was fantastic - very spacious, well equipped and with a lovely outside area with pool access. The beach and pool were beautiful with plenty of beds and towels available. The food was really good in all of the restaurants, especially mad cow. Having complementary access to the daily connectivity hour, with free drinks and canapés, was a lovely unexpected touch. Overall we had a truly wonderful stay. A special thank you to Lam who looked after us at breakfast each morning and ensured we had a great table, as well as Ryan, Phuc and Xoan who kept the drinks flowing at the connectivity hour.
Yee Tung Charmaine
Service was great. Han, who helped me check-in was very friendly, thorough and informative.
Dipesh
The team that worked there were really good, a bit of detail needed in some rooms from wear and tear. Nothing major just detailing and a bit more training with the team on how to handle situations. I.E We asked for a certain meal but we got an augomagic response that the kitchen was busy and wouldn’t be able to. Bug the previous it was ok.
Musaed
Grate resort.
Gia Van
Great service
Sean
Arrived at hotel around 10pm, got the free airport shuttle which was quick and convenient. Check-in was fast and simple, staff quickly made us feel very comfortable and immediately in vacation-mode. Bellhop gave us ride in a golf cart with bags through the beautiful grounds to our room. Stunning. We were hungry and were told they offer 24/7 room service. After some trial and error we found the digital room service menu and were slightly disappointed to find the options limited to only 6 items. We ordered three of them. Without going into too much detail, let's just say: two of them were not up to standard, which was disappointing due to the hefty price of the \"late night menu.\" We informed the desk and they collected the food. The next morning at breakfast a staff member approached us and offered her apologies about the food service incident the previous night. She even offered us a complimentary bottle of champagne to make up for the issue. She was beyond excellent. My girlfriend and I decided to extend our stay an additional night based soley on how that one staff member went above and beyond to make things right. She was the gold standard for hospitality. The hotel is beautiful, pool closes at 8pm which seemed a little early for such a beautiful resort. Hot tub would be nice for a late night romantic soak. Not much bad to say other than that one incident. Everything else was premium. Staff was exceptional. Highly recommend; just maybe stick to the normal restaurant menu ;)
Sharen
Beautiful property. Your money can’t have any marks on it if you want to exchange currency. You have to be on time with the shuttles.
Charles
Very nice property and the staff were all amazing. Super helpful and super friendly!
Shyamsunder
At the outset- Pullman Phu Quoc has a wonderful staff
I cannot remember all names ( but all the staff are kind empathetic and accommodating)
To name a few An, Nhi,Hong Than at the restaurant , Nhi at reception, the manager himself and also the Nurse
Our kid fell ill during the trip the nurse came to the room and also came with us to the clinic outside the resort for more than 4-5 hours . Stayed and helped us all the way during our stay
The staff sent the breakfast to our room as we could not go to breakfast ( freshly prepared vegetarian food )
The manager even sent our kid a get well soon with fresh fruits
The facilities are also good ( we could not do justice) the beach swimming pool the splash area for kids , the kids club , free bicycle ,
I might have missed out something but will definitely recommend and also come back in the future
I cannot remember all names ( but all the staff are kind empathetic and accommodating)
To name a few An, Nhi,Hong Than at the restaurant , Nhi at reception, the manager himself and also the Nurse
Our kid fell ill during the trip the nurse came to the room and also came with us to the clinic outside the resort for more than 4-5 hours . Stayed and helped us all the way during our stay
The staff sent the breakfast to our room as we could not go to breakfast ( freshly prepared vegetarian food )
The manager even sent our kid a get well soon with fresh fruits
The facilities are also good ( we could not do justice) the beach swimming pool the splash area for kids , the kids club , free bicycle ,
I might have missed out something but will definitely recommend and also come back in the future
Nick
Beautiful hotel and great service
Kenana
Beautiful property, great service. Breakfast buffet was amazing, pool and beach were both great with lots of amenities. Our room was very comfortable and spacious, however I didn’t feel like it was cleaned very well while we were there. It was also cleaned very late, we never got enough towels, always had to call for me and felt like the floor wasn’t cleaned properly as it had sand on the ground.
But overall really great resort and definitely recommend staying there while in Phu Quoc.
But overall really great resort and definitely recommend staying there while in Phu Quoc.
Courtney
Great hotel
Verified traveler
Nice Resort
Beautiful resort with luxurious feel and excellent facilities. Seemed a bit rigid with Hotel rules and overall vibe lacked fun.
Marie
All of our money stolen from our hotel room
All of our casg (12.5+ million dong) was stolen from a secure location in our hotel room. After multiple calls and emails to the resort they have not taken accountability or resolved the issue.
This was all of our money for the remainder of our time in Vietnam, and severely impacted the rest of our trip. Unfortunately, it was also our honeymoon, which we had spent years saving for - all for it to be stolen immediately.
This was all of our money for the remainder of our time in Vietnam, and severely impacted the rest of our trip. Unfortunately, it was also our honeymoon, which we had spent years saving for - all for it to be stolen immediately.
Tammy
Pullman is first rate in all aspects!
Our 6 night stay at the Pullman was fantastic. The rooms are very stylish and comfortable, the whole resort has a great aesthetic and is perfectly clean.
The buffet breakfast was superb, with many ethnicities accounted for, which provided us Canadians with some adventurous options, plus plenty of North American fall-backs. The pastries were delectable, and the various coffees were fantastic. The pool area and beach are chill and there were always chairs available at both.
At night the resort was very quiet, which we liked; the Pullman is not for partiers.
The service was impeccable and always with a friendly smile.
Would highly recommend this resort.
Phi Quoc as an island has so many options; we were quite active, and there are still a bunch of places and activities that we didn’t get to!
The buffet breakfast was superb, with many ethnicities accounted for, which provided us Canadians with some adventurous options, plus plenty of North American fall-backs. The pastries were delectable, and the various coffees were fantastic. The pool area and beach are chill and there were always chairs available at both.
At night the resort was very quiet, which we liked; the Pullman is not for partiers.
The service was impeccable and always with a friendly smile.
Would highly recommend this resort.
Phi Quoc as an island has so many options; we were quite active, and there are still a bunch of places and activities that we didn’t get to!
Michael
Great hotel, excellent staff, excellent perks with Accor plus.
Rooms were very nice and spacious but pillows slightly too soft
Rooms were very nice and spacious but pillows slightly too soft
Clarissa
First time staying at a Pullman hotel so I’m not sure if how much they had for families was normal, but this Pullman hotel was Very good for families with small children. We could easily let our almost three year old explore the pool while we stood from a distance. Multiple levels of water height and lots of room for the little ones to play. They even had a bubble machine that blew massive bubbles into the water.
The beach also catered to families with kids by allowing strollers to access the ocean by way of a board walk to the water, to the beach chairs, to grassy areas.
The staff were so kind and curious. It made up for some of the issues with cleanliness. Welcome drinks were dirty when we arrived, it was hard to get our room cleaned, called three times one day just to have them come clean the room. Cigarette butts in the chair on the patio; never cleaned up. The floor to our room made your feet black for the first three days until we came in from the pool or out of the shower where we had to mop up the floor.
All in all, I would return with small kids. Just a few issues with room cleanliness.
The beach also catered to families with kids by allowing strollers to access the ocean by way of a board walk to the water, to the beach chairs, to grassy areas.
The staff were so kind and curious. It made up for some of the issues with cleanliness. Welcome drinks were dirty when we arrived, it was hard to get our room cleaned, called three times one day just to have them come clean the room. Cigarette butts in the chair on the patio; never cleaned up. The floor to our room made your feet black for the first three days until we came in from the pool or out of the shower where we had to mop up the floor.
All in all, I would return with small kids. Just a few issues with room cleanliness.
Verified traveler
Outstanding
Outstanding stay. The rooms and amenities were great and the staff really goes out of their way to make you feel welcome. Decent variety of food, even if the prices seem high, but reasonable for a resort of this quality. Breakfast buffet was great and had a large selection. Highly recommend staying here
J
Can't wait to go back!
Amazing, loved every moment of my stay. Great room, superb amenities, pool was great and even better just a minute walk to the beautiful beach.
Restaurants were good, the staff were all great and the weather superb!
Restaurants were good, the staff were all great and the weather superb!
Melanie
Pullman Phu Quoc is an immaculate luxury resort in the south of Phu island. I stayed in one of their ocean facing premium rooms on the 8th floor where I enjoyed beautiful sunsets from near the top floor. The room itself had modern amenities and the staff and room service were impeccable. The hotel itself was the same: Beautiful grounds with plenty of pools and a private beach area. There are two restaurants: salt & pepper, which was great, and mad cow, which had excellent staff and views but rather mediocre food, especially for the price. I highly recommend this resort but consider that it is pretty remote, as much of the shopping and entertainment are in Phu city and the north of the island. But there is a free shuttle around the island that stops at the resort and the resort’s shuttle is very accommodating.
joel
Great stay at a great hotel
Stayed 3 nights here was a beautiful hotel. Great staff and food was to a great standard. Its closer to the south of the island so trips to cable car and sunset town are not far but its around an hour from grandworld and vinwonders in the north of the island. I like getting around on moped and didnt mind the journey. Would recommend.
Dheeraj
Great hospitality !!
Highly Recommended
Highly Recommended
Verified traveler
Overall quality was not bad.
But bathtub was terrible.
There was someone's body hair on tub and shower head was leak...
But bathtub was terrible.
There was someone's body hair on tub and shower head was leak...
Beth
Fabulous stay, wonderful clean hotel with very friendly and helpful staff. Highly recommend.
Joelle Marie Therese
The property is big and lovely the room is good (we had one overlooking the ocean view) the sunset was beautiful.
The hotel has no activities that you can do within except for bike ride but it rained everyday so it was not possible.
It was raining season. The hotel has one restaurant upstairs (very pricey and very small serves) and a breakfast restaurant downstairs. Breakfast options were great. Very small convenience store with the bare minimum. The staff barely speak English and the locals don’t speak English at all which made it difficult. We had to use google translate app to navigate our way.
The hotel has no activities that you can do within except for bike ride but it rained everyday so it was not possible.
It was raining season. The hotel has one restaurant upstairs (very pricey and very small serves) and a breakfast restaurant downstairs. Breakfast options were great. Very small convenience store with the bare minimum. The staff barely speak English and the locals don’t speak English at all which made it difficult. We had to use google translate app to navigate our way.
Diego
We really enjoy our stay. This place was exactly what we needed, a relaxing resort with excellent food and all amenities needed to spend a full day without getting bored.
Huy
Great hotel at a very nice location
Hien
Excellent services
KEVIN
Huy was very helpful to us on several occasions. The breakfast and pool are probably the best. The beach area could use a little attention.
Brian
Modern hotel with nice amenities. Excellent breakfasts and top-rated staffs.
James
Definitely enjoyed our stay and would not hesitate to return to this property. Their buffet was excellent!
Kai
All good for the most part.
The hotel was lovey. I was given an upgrade to an ocean view room. Amazing! I enjoyed the breakfast selection. The food at the Mad Cow restaurant wasn’t great but everything else was top notch.
John
Although the hotel is a bit remotely located, they have excellent shuttle services to downtown, a mart, and Sonasea. They have a large swimming pool and a private beach that.my family loved. Staffs are very friendly and room is in good condition.
Orion
Perfect way to experience a resort on Phu Quoc
It was a beautiful property: immaculately clean with gorgeous decor. The service and warmth of the staff were incredible, and the food options were great.
Marilyn
Great property. The staff were very attentive and friendly.
Tony
Had a bit of a hiccup the first night but the manager took care of us and made sure we enjoyed the rest of our stay. Would definitely go back.
Vu Dinh
A true 5 STAR hotel in every aspect. From the moment you arrive you are greeted by the very friendly and kind staff who promptly guide you through the check in process. The hotel grounds and common areas are clean and spacious. You never feel it’s ever too crowed which is so nice. The pool area is beautiful and very large. The private white sand beach is clean and the sea water very warm. The staff at the pool bar and lobby bar always serves with a smile. The rooms are spacious with super comfortable bedding and towels. The breakfast buffet was incredible! There were Asian, American and European options for the buffet. The main restaurant Mad Cow is very delicious and the staff there so friendly. Also the modern gym has everything you would need to get a great workout. I have traveled a lot in my life and this is the best resort style hotel I’ve ever stayed at. What makes this resort extra special are the workers. Highly recommended!
Angie
The resort is very beautiful, the services were excellent. It’s a little far from the central but they provided shuttle bus. I would strongly recommend this resort to the travelers
raymond
Relaxing
First good impression was the staffs work by the doors, the reception and life guard ( I think his name Nghia). They’re extremely nice and helpful. Almost everything was prefect and only couple things are coconut bar by the pool was closed on Mon through Wed :(, and the toilet flushing button is located in very inconvenient location you can’t flush the toilet while you’re seating. Well other than that is pretty good.
Yvonne
Good service and very clean staffs are very helpful and friendly
Hamparsum
Staff were excelent.
The restaurants were top class.
Extensive menu for all.
The restaurants were top class.
Extensive menu for all.
Luis
Great service
Alexander
We only stayed one night as we arrived late and wanted a hotel close to the airport. Sadly the room was smelly and didn't look clean with stains on the couch.
Knowing that we arrived late (9pm) I specifically asked how long the kitchen was going to be open and we were told until 11. Arriving at the restaurant after a shower we were informed that the kitchen is closing at 9:30 and we had to be out of the restaurant by 10.
Overall not a good experience
Knowing that we arrived late (9pm) I specifically asked how long the kitchen was going to be open and we were told until 11. Arriving at the restaurant after a shower we were informed that the kitchen is closing at 9:30 and we had to be out of the restaurant by 10.
Overall not a good experience
Yeng Hsiang
A clean and nice resort. Well maintained and good spread of breakfast.
It is however far from the city and with only 1 transport a day to the town. The surroundings are not entirely populated and fairly deserted. Need transport to get around if there is a need to roam around.
It is however far from the city and with only 1 transport a day to the town. The surroundings are not entirely populated and fairly deserted. Need transport to get around if there is a need to roam around.
Amarbayasgalan
It was a family trip, and we loved every bit of the Pullman resort. The staff was very friendly and helpful. Very private resort well suited for family trips.
Sophie
Lovely hotel. Great rooftop restaurant. Beach restaurant needs more diversity especially for kids. Otherwise lovely stay.
Verified traveler
Stayed during the current \"outbreak\" of covid fear filled nonsense. It was very nice but many things at the resort were shut down due to the scamdemic which was understandable but unfortunate. The place and staff were excellent and i would stay again.
Christophe
Happily impressed ( in Covid times)
This was our first stay at PM PQ as to map all new 5 star corporate resorts and offer reviews accordingly.
Before we start; this review is through the lens of a detail oriented foreigner, but it is understandable that resorts have adopted their target segments (99% locals)
Total score ; 4.25-4.5 / 5
To summarize the excellent;
Overall level of service and attention to details, cleanliness and Uber premium comfort of total set-up (except beach chairs)
Super big and comfy swimming pool with kids water playground extension aside.
The good:
Price / quality of this resort vs others in same category.
Tranquility- as the villas ain’t build from card-board.
The “to consider to improve”
Note : the resort can’t operate 100% if you are kept hostage in the pandemic , so the below is only relevant when international travel picks up again.
Overall food quality; Mad Cow had a great offer of bone marrow but in general, the food is mediocre (own taste ‘ expectations)
Feedback was provided but we fully understand that adoption to local needs and standards in terms of choice and taste prevail.
Bedding; to bring PM to the +5 star experience,mid suggest offering a comforter and pillow menu due time as for us the Mattres was way too hard, pillow to soft, resulting in a bit of stiff neck.
Again, hard mattresses are Vietnam standard, so they satisfy likely 95% of all.
Summary;
PM PQ stands out vs the similar ones in these pandemic times in terms of ops excellence. Kudos
Before we start; this review is through the lens of a detail oriented foreigner, but it is understandable that resorts have adopted their target segments (99% locals)
Total score ; 4.25-4.5 / 5
To summarize the excellent;
Overall level of service and attention to details, cleanliness and Uber premium comfort of total set-up (except beach chairs)
Super big and comfy swimming pool with kids water playground extension aside.
The good:
Price / quality of this resort vs others in same category.
Tranquility- as the villas ain’t build from card-board.
The “to consider to improve”
Note : the resort can’t operate 100% if you are kept hostage in the pandemic , so the below is only relevant when international travel picks up again.
Overall food quality; Mad Cow had a great offer of bone marrow but in general, the food is mediocre (own taste ‘ expectations)
Feedback was provided but we fully understand that adoption to local needs and standards in terms of choice and taste prevail.
Bedding; to bring PM to the +5 star experience,mid suggest offering a comforter and pillow menu due time as for us the Mattres was way too hard, pillow to soft, resulting in a bit of stiff neck.
Again, hard mattresses are Vietnam standard, so they satisfy likely 95% of all.
Summary;
PM PQ stands out vs the similar ones in these pandemic times in terms of ops excellence. Kudos
JAECHAN
군데군데 먼지가 화장실에 있었습니다
시설은 살짝 노후화 되는게 보이지만
직원들이 매우 친절해서 좋았습니다
시설은 살짝 노후화 되는게 보이지만
직원들이 매우 친절해서 좋았습니다
NAO
お部屋にバスタブがあり疲れた体を休めることができました。ホテル内は清潔かつオシャレな雰囲気。プール、海は空いており小学生男の子2人がめいいっぱい楽しむことができました。海ではたくさんの貝やカニ、魚と触れ合え最高の思い出になりました。また必ず泊まりにいきます♪
Hayoung
직원들이
친절하고 시설이용이 편합니다
친절하고 시설이용이 편합니다
Roy Myungsuk
200 USD was stolen from my wallet during the breakfast time
hye yun
조식 맛있고 수영장 크게 하나이지만 즐길만합니다. 직원들도 친절하고 매일 호텔방도 청결하게 유지됬어요.
아쉬운점은 위치가 애매해서 무조건 택시를 타고다녀야하고 주변에 아무것도없습니다. 그리고 섬투어 픽업 불가 지역이니 꼭 확인하세요!
아쉬운점은 위치가 애매해서 무조건 택시를 타고다녀야하고 주변에 아무것도없습니다. 그리고 섬투어 픽업 불가 지역이니 꼭 확인하세요!
Thomas
Personeel was top, ontbijtbuffet zeer gevarieerd alsook de restaurants hadden veel keuze te bieden. Rustig hotel, altijd plaats aan het zwembad of strand, leuke hippe lounge muziek en goed (redelijk centraal) gelegen als uitvalsbasis voor uitstappen
Kent
Bästa hotellfrukost jag någonsin varit med om.
Yuki
またぜひ泊まりたいと思えるホテルでした！
Simone
Es war ein rundum gelungener Aufenthalt in diesem wunderschönen Hotel auf Phu Quoc. Die Mitarbeitenden sind alle sehr freundlich und hilfsbereit. Unsere Cabana war sehr schön. Das Essen ist sehr gut. Ich kann dieses Hotel sehr empfehlen 12/10.
JUNGHOON
네 모든게 완벽했어요
Mats
We stayed three nights at the Pullman. Overall, we were very satisfied with our stay. Check-in was quick and pleasant, and we were offered a refreshing welcome drink. The room itself was excellent. That said, we would have preferred a better door with stronger sound insulation—the corridor noise was quite noticeable and the door let in a lot of sound. Breakfast was good, and the staff were fast and efficient. We can warmly recommend the Pullman if you’re visiting Phu Quoc.
youngsook
4박5일 머물렀는데 시설이 정말 좋고 수영장도 넓어서 만족합니다.다운타운,야시장,선셋타운 가는 셔틀이 있어서 그랩
탈 일이 없엇어요. 조식에서 나오는 신선한 쥬스,과일,빵,샐러드 등 메뉴구성도 4일내내 먹어도 질리지 않았어요..다음에 가족이 다와서 머물고 싶어요^^ 직원들도 정말 친절합니다^^
탈 일이 없엇어요. 조식에서 나오는 신선한 쥬스,과일,빵,샐러드 등 메뉴구성도 4일내내 먹어도 질리지 않았어요..다음에 가족이 다와서 머물고 싶어요^^ 직원들도 정말 친절합니다^^
HIROKAZU
①マッサージは予約制の為使用できませんでした。（個人的な意見ですが凄く残念です）
②食事もしょうがないですがあまり美味しくはありません。
③プライベートビーチも使用している人はほとんどいません。また、アクティビ ティ何も無いようです（かなり残念）
④部屋は清潔感があり綺麗です
⑤お土産を持って帰るのにプチプチが欲しかったのですが、無いと言われましたの（伝え方がわるかった？）
⑥プールも綺麗ですがただ泳ぐだけです
②食事もしょうがないですがあまり美味しくはありません。
③プライベートビーチも使用している人はほとんどいません。また、アクティビ ティ何も無いようです（かなり残念）
④部屋は清潔感があり綺麗です
⑤お土産を持って帰るのにプチプチが欲しかったのですが、無いと言われましたの（伝え方がわるかった？）
⑥プールも綺麗ですがただ泳ぐだけです
Gabi
Zimmer war okay. Personal spricht zu wenig englisch, besonders an der Fahrradstation und am Strand/Bar.
minjae
객실 컨디션 최고, 직원들 모두 아주 친절!
YURI
수영장 조식이 끝내줘요
EUN HEE
객실은 깨끗하고 좋았어요.직원들도 친절하고 조식이나 다른 음식도 대체로 맛있어요.
Joergen
Hotellet er egentligt fint nok, men ligger lidt væk fra alting. Grunden til den dårlige rating er, at hotellet ikke rakte ud på forhånd, at vi skulle have efterspurgt en ekstra seng til værelset vi havde booket. Vi ankommer 2 voksne og 2 store børn til 6 dage og får tildelt et værelse med en seng. Måtte herefter diskutere i over 1 time med flere forskellige personer om at dette ikke var acceptabelt og at de skulle have informeret os om dette ved vores booking, hvilket ikke var sket. Her havde det været klædeligt for et 5 stjerne resort at se at fejlen lå hos dem ift at skulle have oplyst om dette, da vi som kunde ikke kender til værelset og havde forventet at 2 voksne og to børn som minimum skulle dele to senge. Den manglende forståelse og løsninger foreslået er grunden til den dårlige rating.
WING SUEN
房間行整潔，景觀非常好，但洗手間完全沒有隔音，睡在床上，洗手間內所做大小事均能聽得一清二楚，就看你是否介意、是否容易被吵醒吧
Amir Martin Chamma
Fantastisk oplevelse. Service niveau over al forventning. Maden var virkelig god. Rent og flot hotel. Top sted AAA+
MIN KWAN
전부 다 좋았습니다. 무조건 재방문 합니다.
Barbara
Születésnapra bekészítették a szobámba a meglepetés tortát.😊 Szép,igényes száloda.
Fantasztikus reggeli. Szép tiszta nagy medence, jó hangulat.
Fantasztikus reggeli. Szép tiszta nagy medence, jó hangulat.
Mia
Vi boede i en Excecutive Cabana i 6 dage. Og alt var bare perfekt👍😀
Yumi
朝食が特に良かった！
Location & surroundings
Pullman Phu Quoc Beach Resort
Group 6 Ban Quy Hamlet, 0, Phu Quoc, Phu Quoc, Vietnam
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