SOL by Meliá Phu Quoc

Vietnam , Ho Chi Minh City (Saigon) and South
PHU QUOC, Duc Viet Tourist Area, Bai Truong Complex, ZONE 1
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100 reviews shown

8/10

Excellent

28 Apr 2026

Dominic

Everything was great. Only downside is the price of food and drinks.

Partner

10/10

Exceptional

23 Apr 2026

Lutfia

I really enjoyed my stay at this hotel. The staff were incredibly nice and helpful throughout my visit. The ocean is absolutely beautiful—clean and perfect for relaxing. The location is also very convenient, with easy walking distance to the main road and nearby shops if you need to buy anything. I highly recommend this hotel!

Family

8/10

Excellent

18 Apr 2026

Pushkar

For stay it is very good. For food, if they add indian food it will great as indian foot fall is also high.

Partner

8/10

Excellent

15 Apr 2026

Cindy

It was nice I would recommend to firemds

Family_with_children

10/10

Exceptional

10 Apr 2026

Tuan

Excellent services from all the staffs , hotel’s room need to update kind of outdated

Partner

6/10

Pleasant

08 Apr 2026

It is not a 5-star hotel, not even close. It is an older hotel and needs a total renovation. It is a trap and in the middle of no where, no shops or restaurants nearby. We had to utilize their food service and it was pricey. The only positive for us was the pool.

Partner

6/10

Pleasant

25 Mar 2026

ryohei

This place can’t be 5 star resort. I would say 3.5.

By the pool
- No wi-fi connection,
- No one to service hence empty cans and glasses by the beach chairs left in the morning will be there until evening.

Room
- they do make up your room but longer you stay, it gets more sandy. I guess they don't vacuum,
- more than half of the electrical outlets had something stuck inside and could not be used,

Restaurants
- overall really pricy for Vietnam if you didn’t go for all inclusive package.
- 4 restaurants open for dinner, Mexican, Spanish, Burger/street food, and buffet,
- Mexican restaurant has really limited selections, 3 starters, 3 main dishes, 4 tacos and 1 dessert, if I remember correctly,
- Spanish restaurant has more options but just ok quality,
- Burger/ street food restaurant is the place we used the most. Lots of options and good quality.

I don’t know if overall quality applies to different resorts in Phu Quoc, but I would not come back again to Phu Quoc.
Rather go back to Phuket or Bali on my next beach holiday.

Family_with_children

10/10

Exceptional

13 Mar 2026

Meghan

Great location. Would recommend

10/10

Exceptional

24 Feb 2026

Merin

Great

Leisure Partner

8/10

Excellent

22 Feb 2026

christian

Staff gentil mais débordé par une trop grande affluence de clients.

Self

10/10

Exceptional

17 Feb 2026

Verified traveler

Great spot.

10/10

Exceptional

10 Jan 2026

Georgia

Room was amazing, could not fault it at all, Aircon worked amazing and housekeeping was great. All of the staff jumped at the opportunity to help with anything they could. Would definitely stay here again. Wish we could have stayed longer !

Leisure Family_with_children

10/10

Exceptional

06 Jan 2026

Koji

very good

8/10

Excellent

16 Dec 2025

Huseyin Selcuk

We had a nice short stay here. SOL has everything so we didnt need to leave. Breakfast buffet was the highlight of our stay. Easy access to the beach.

Leisure Partner

8/10

Excellent

25 Nov 2025

susan

The hotel was lovely and we had a lovely view of the beach. The hotel had several restaurants and bad all of which offered different and great quality food options. We had the all inclusive package and glad we did as there wasn’t much to walk to close by the hotel.

Partner

10/10

Exceptional

24 Nov 2025

Thomas

Staff breakfast

Leisure Family

10/10

Exceptional

11 Nov 2025

Carmen K

Great stay, lovely resort and food was awesome.

Leisure Partner

8/10

Excellent

09 Nov 2025

Angela

Lovely hotel for a short stay, rooms a little dated but clean. Bathroom is odd. All glass and no door which was strange. Pool area lovely but constant noise from music was annoying. Nice beach area and pathway to walk into nearby town. Breakfast was very good. Overall a good stay but doesn’t feel luxury.

Leisure Friends

8/10

Excellent

23 Oct 2025

Huynh

Every thing was good

Business Self

6/10

Pleasant

29 Sep 2025

Phillip

Staffs were great and helpful but the room was kind of not so great. I can hear my wife fart in the bathroom.

10/10

Exceptional

21 Sep 2025

Katarina

Every staff we encountered were exceptionally friendly. They did everything they could to make your stay great. The food was really good and the best breakfast we have had with huge variety. The reception desk was very helpful and extremely friendly! I will be coming back here

Leisure Partner

10/10

Exceptional

18 Sep 2025

Vanessa

Beautiful big room, we had the pool access room but it would be advisable for the hotel to leave pool towels in these rooms. The beach was beautiful but couldn’t swim due to the rain that left pollution in the water. The restaurants were nice. Pool service very poor as every time we wanted a drink we had to ask him 3 time for service.
We liked the location as it was away for everything but when you wanted to go to town it was about a 15 minute drive. Can’t have the best of both worlds!
Would happily return

Leisure Partner

10/10

Exceptional

09 Sep 2025

MARYAM

it was very nice and quite hotel and beautiful area too. would defiantly recommend it .

Leisure Family

10/10

Exceptional

08 Sep 2025

Prattana

Impress

6/10

Pleasant

26 Aug 2025

Bui

Friendly staff and good service , but the beachfront wasn’t able for swimming because of storms

8/10

Excellent

22 Aug 2025

David

Nice, quiet property away fromnthe crowds.
Good taxi service at front counter and never a long wait.
Need a few more food options, Mexican restaurant closed while we were there.

Leisure Partner

8/10

Excellent

20 Aug 2025

Rui

Failed to take note of the number of tooth brushes needed everyday, resulting in requiring to call and request for them all the time.

6/10

Pleasant

30 Jun 2025

KWEE CHEN

Checked in to twin room type. Price charges wasn’t up to expected as paid. Electrical tripping, water disruption services during stays 4D3N. Last day was attended by customers service to change room however it was final stay of vacay, nothing much changes on mood.

Leisure Family

10/10

Exceptional

26 May 2025

Alastair

The hotel staff were wonderful. After realising our initial room had faults they upgraded us to the suite without charge. They made the effort to leave a small desert for my partner on their birthday and on our anniversary in the room. Overall I was very impressed

Leisure

10/10

Exceptional

21 May 2025

Marta

Lovely staff, clean and very peaceful. Beautiful gardens outside.

Leisure Family

10/10

Exceptional

08 May 2025

Arron

It was an amazing location.

Business Self

8/10

Excellent

05 May 2025

LeThuy

Convenient location for touring the island. Nice quiet area, short drive to the airport. The staff is the best thing about this resort. Everyone I encountered from reception, wait staff, yoga instructor, cleaning and ground crews would greet us with a smile and are very helpful. Unusual bathroom glass enclosure is good for couple but not for everyone. The pool is lovely but we couldn’t use it since we happened to be there during Vietnamese National holidays so it was overused by unruly children and loud parents!

Leisure Partner

8/10

Excellent

03 May 2025

Mark

The pool area was great, we have stayed here before so knew what to expect

Leisure Partner

10/10

Exceptional

28 Apr 2025

Satha

We loved this resort!!! The entrance into the hotel was beautiful! The check in was easy & quick. We had a room with our own pool acces (shared with a few other rooms). The room was very spacious!! The grounds and pool area was beautiful!! There were so many places to layout! There’s a swim up bar. The hotel has beach access. Our stay included a breakfast buffet. There were so many options to choose from!! And their spa is a MUST!! Thank you!!

Leisure Friends

10/10

Exceptional

18 Apr 2025

John

Excellent property. We got an upgrade because we stayed over aweek. It was very much appreciated. All the staff were excellent. The included bread buffet was very large and quite varied. The pools were excellent. Fro. Shallow fir thechildren to deep enough for adults. The grounds people were constantly keeping things beautiful every day. Even on rainy days. I highly recommend.

Leisure Family

10/10

Exceptional

17 Apr 2025

Bernadette

The staff was wonderful which always makes a pleasant stay anywhere

Leisure Friends

10/10

Exceptional

14 Apr 2025

Hui Lin

Private beach

Leisure Partner

8/10

Excellent

12 Apr 2025

Hayley

Lovely pool and room

Leisure Partner

10/10

Exceptional

08 Apr 2025

Hotel is beautiful and relaxing 👍💕

Leisure Family

10/10

Exceptional

04 Apr 2025

Richard

Great place for a quiet break away from the business of life. Provides a place to either relax by sitting around the pool and beach or a base to explore the island.

Leisure Family

10/10

Exceptional

31 Mar 2025

Anthony

Great Stay!

10/10

Exceptional

24 Mar 2025

Verified traveler

5 star vacation

Our overall stay was wonderful from the buffet breakfast to the most helpful and friendly staff, this was a great choice..

Partner

10/10

Exceptional

20 Mar 2025

Damien

Slightly tired resort but very tidy, nice quiet beach

Leisure Friends

8/10

Excellent

20 Mar 2025

Andrew Graeme

Overall the staff and facilities were amazing. The resort has everything for an all inclusive stay. If you want to explore the island, they can arrange a car or taxi. But the resort is not near any other shopping strip (which may appeal to some!) and Ola Beach Club must have had a bad day, as their service one evening was sub-standard with several dishes unavailable.

Partner

6/10

Pleasant

24 Feb 2025

Tedd

Beautiful beach and pool. Nice room.

Business_and_leisure Partner

10/10

Exceptional

23 Feb 2025

Tien Dat

\"My first visit was a delight. The environment was pleasant and private, a unique blend of old and new worlds. I enjoyed exploring the local night market and experiencing the vibrant, modern atmosphere of Vui Fest. It was fascinating to see it all through a Western lens.\"

Leisure Partner

8/10

Excellent

23 Feb 2025

Patrick

The hotel is modern and the breakfast was excellent. Lots of variety for breakfast food. Limited restaurants available. It would have been nice if all the restaurants were available during the day. Security was a problem as a couple came to the pool off property and caused a bit of an incident with another guest.

Leisure Friends

10/10

Exceptional

15 Feb 2025

jevon

great place to lounge by the pool or on the beach.

Self

10/10

Exceptional

08 Feb 2025

Darren

Beautiful hotel, lovely pool, staff really friendly and helpful. Great beach

Leisure Partner

8/10

Excellent

04 Feb 2025

Tipmanee

Best for all inclusive staying at the hotel

Leisure Friends

6/10

Pleasant

30 Dec 2024

JAMES

Do not attempt to eat at any of the restaurants if you have a real allergy. They have no idea what cross contamination is.

Leisure Family

10/10

Exceptional

29 Dec 2024

Madeleine

Brilliant hotel

Booked a room with pool access which was a little misleading as the pool which is outside the room is about knee deep.
Other than this was lovely hotel very clean, breakfast was amazing so much choice and variety. Hotel has its own stunning private beach too. One of them hotels where you don’t need to leave

Partner

10/10

Exceptional

15 Dec 2024

Susan

Beautiful hotel with fantastic pool & great selection at breakfast

Leisure Partner

8/10

Excellent

06 Dec 2024

alma

A perfect place to relax
Very nice staff and good food😊

Partner

8/10

Excellent

24 Nov 2024

Arkadiusz

Not all kind of was was inluded in all-include option, and only local alkohol was available for all0-inlusive quests.

Friends_and_family Friends

10/10

Exceptional

20 Nov 2024

Chung Man

Staff are very polite and helpful. Good location and facilities. Just the bathroom has no door which is not convenient

10/10

Exceptional

13 Nov 2024

Eliot

We were looking for a relaxing break on a paradise beach and that's what we got! The Sol is a few minutes from the airport (but noise from the infrequent planes never intruded), has its own private beach and nothing on the plots on either side so it's pretty quiet. The gardens and main pool are gorgeous and there are plenty of cabanas and shade around the pool and the lovely sandy beach. Over the course of a week We never had a problem finding loungers in shade and feel this was a huge plus. We had a pool access room and liked the private patio area and little wading pool there but didtuse it much as there was such easy access and space around the pool. Half board was great value with a good selection of foods at the breakfast buffet and for lunch/dinner there are 3 restaurants to choose from - also a complimentary afternoon cake and cup of tea - the paellas at the Sol restaurant were a welcome change from Vietnamese cuisine in the local town. A special mention to Mr Trong Anh from Customer Experience who solved some internet and toiletries issues on our first day then went out of his way to greet us personally and help out thereafter. We always think that staff make a hotel and he and the restaurant and bar staff were truly welcoming and friendly, we have no hesitation in recommending Sol by Meliá.

Leisure Partner

10/10

Exceptional

21 Oct 2024

Donald

Beautiful resort.

Business_and_leisure Friends

2/10

Poor

13 Oct 2024

Amer

The manager at check was rude, unfriendly and unprofessional. Try to overcharge me for early check in when I was on time for check in.

Leisure Self

6/10

Pleasant

26 Aug 2024

Van

This hotel should be a 3 stars hotel not 4 stars.

Leisure Family_with_children

10/10

Exceptional

09 Aug 2024

Lloyd

We booked a pool access pool at balcony was only 2 foot deep Not a lot around the hotel taxi to everything not too much to do 4 to 5 days plenty

Leisure Partner

10/10

Exceptional

30 Jul 2024

Maria

Beautiful resort with excellent staff and delicious dining!

Leisure Partner

10/10

Exceptional

23 Jul 2024

Miguel A

Great hotel, wonderful customer service. The staff is excellent, kind, and very professional. The beach and the pool is awesome. Only 5 minutes from the airport, 10 minute motorbike or cab ride to the major city. I will definitely be coming back to this hotel

Leisure Self

10/10

Exceptional

21 Jul 2024

Ho chieu

Excellent stay

Had an amazing time staying at Sol by melia, phu quoc. We booked the superior room with pool access and it was beautiful. The staff are so friendly and respectful. They deserve a good review and everything more. We requested late check out and even got it without no hesitation (given that there was no one checking in our room afterwards.)
Wish we could stay longer but we have to go. Thank you Sol by melia for welcoming us and being excellent hosts.

10/10

Exceptional

13 Jul 2024

Uyen

Excellent customer service, and private beach location.

10/10

Exceptional

28 May 2024

Kristy

Super quiet chilled hotel and the staff are all so polite

Leisure Family

8/10

Excellent

08 May 2024

Lien

Lobby hardly have any AC running, it was pretty hot during the month of May ,reception was ok , not much services around resort ,

Leisure

8/10

Excellent

17 Apr 2024

Verified traveler

Overall fine

Overall, for the price we payed it was fine.
A bit old hotel, the breakfast is the same every day so if you are staying there for longer period it might get boring.
It was nice that they have provided big 10l bottle for refill of the water - which is definitely needed for the hot and humid weather

Partner

8/10

Excellent

04 Apr 2024

Matthew

Decent hotel for the price

Leisure Family

4/10

Poor

01 Apr 2024

Sarah

They lost one of my bags at the bell hop, they didn’t communicate the amenities they offered I had to ask about everything (free shuttle to airport) that breakfast was included in my stay, they told me to wait in the lobby for one of my tours which was incorrect and I missed it and had to wait three hours for the next one, my birthday occurred during my stay it was the only hotel I’ve ever stayed at that didn’t recognize my birthday in some way during my stay, they seemed very disorganized,

Leisure

2/10

Poor

28 Mar 2024

Kamil

Our stay at the hotel, particularly in the junior suite, provided a mixed experience. While the overall aesthetic of the hotel leaned towards the dated side, it was tolerable. The staff was friendly and professional, which was certainly appreciated. The hotel has one pool and a few small ones that they count as second.

Unfortunately, on the first day, we noticed that our swimwear started turning yellow and green, after spending time in the pool. We brought this issue to the attention of the reception staff, and they offered to dry clean it which did not help and it ruined our clothes.

After the second day, this kept happening bringing further disappointment and damaging the clothing. We had to stay away from the pool. Upon inquiry, the hotel staff attributed the issue to the presence of copper in their pool chemicals

Disappointingly, the hotel's response to our predicament fell short of expectations. Their goodwill gesture, limited to a complimentary dinner, felt inadequate and failed to address the tangible loss we incurred due to the damaged clothing.

Adding to our disappointment, we found the cleanliness standards within our room to be poor. Of particular concern was the condition of the Nespresso coffee machine, which had a brownish-green grime. This unhygienic sight deterred us from using the machine.

The issue with the facilities and the lack of effective resolution left a bitter taste. We hope that this feedback will prompt necessary improvements.

Leisure Friends

8/10

Excellent

25 Mar 2024

Sunggyun

Though bit old, it was quite good and appropriate for its price.

Leisure Family_with_children

10/10

Exceptional

25 Mar 2024

Marie

Quiet nice p’ace

Very quiet. (Too much elevator music…!).
Great food.

Partner

10/10

Exceptional

21 Feb 2024

Jang Mok

Very clearn, safe, fresh air and food.
I really satisfied at here

Business Friends

8/10

Excellent

13 Feb 2024

Joshua

Solid place if you just want to lay by the pool or beach. It’s far away from everything else though and the bed was uncomfortable as they put two doubles together to form a queen. They need to get new mattresses as this is why I won’t be back.

Leisure Partner

10/10

Exceptional

16 Jan 2024

Khoi

I recently had a delightful stay at this hotel resort. The cleanliness was impeccable, creating a serene and relaxing atmosphere. From spotless rooms to well-maintained common areas, the attention to cleanliness truly enhanced the overall experience. Highly recommended for a tranquil getaway!

Leisure Partner

8/10

Excellent

03 Jan 2024

Mayumi

Pictures looked way better than the actual resort- we enjoyed the stay; great food but it takes FOREVER to get food and drinks. Workers were nice, but very very very slow and lazy.

Leisure Partner

10/10

Exceptional

01 Jan 2024

Vinh

Great place to stay and 5 star service!

Partner

10/10

Exceptional

24 Dec 2023

Yun Hee

Excellent and friendly staffs

Nice beach and well maintained beautiful garden!

Leisure Family

10/10

Exceptional

24 Dec 2023

Brandon

It was a nice resort. Very modern, clean, and the outdoor pool/lounging area is very well made and even has one of those bars with stone stools in the pool you can swim up to and order from.

Leisure Partner

10/10

Exceptional

22 Dec 2023

Sheri

Fantastic hotel with a brilliant breakfast

A bit outside from the main hub of Phu Quoc but a 10 minute taxi ride away from the town centre, this hotel has it all. Superb breakfasts, super friendly staff, great sea views from the rooms and a great pool area. Tea is served each day from 3-4pm in the reception which is a lovely touch. Rooms are comfortable and spacious and all in all this is a great choice of hotel for a relaxing holiday.

Friends_and_family Friends

8/10

Excellent

13 Dec 2023

Damian

It has everything you want from an island resort. If you want to lounge around by the pool it’s perfect. Only negative it is some distance from the shopping action

Leisure Family

8/10

Excellent

09 Dec 2023

Verified traveler

Good location and friendly staff

Only stayed one night as it was close to airport (as part of a longer trip to the Island). Staff was very friendly and spoke/understood English very well. Had dinner at the Spanish restaurant which was a big disappointment. Breakfast buffet though was excellent.

Partner

8/10

Excellent

07 Dec 2023

Franklin

Everything was really great except the doors don't shut completely on their own. I saw so many doors that were open slightly by accident. Just make sure you close it behind you when you enter or leave the room. I would still highly recommend the property.

Leisure Family

10/10

Exceptional

06 Dec 2023

Vinh

overall good except there were mosquitos and insects at night

Leisure Partner

10/10

Exceptional

05 Dec 2023

cuong

Outstanding staffs, friendly environment

Business_and_leisure Family

8/10

Excellent

05 Dec 2023

Mickey

The hotel is nice , the room was lovely, the pool chairs need to be upgrade They are broken and not comfortable, the gym needs small hand towels , and the pool area should have a water dispenser,
Breakfast is very nice , pool is clean , but the hotel is far from the city , you need to get a grab/taxi . To get into town , the shuttle bus only gets to the airport only every 1.5 hours

Leisure Partner

8/10

Excellent

28 Nov 2023

johnny

Nice view

Leisure Self

10/10

Exceptional

19 Nov 2023

Khai

We will be back soon!

Business_and_leisure Family

8/10

Excellent

07 Oct 2023

Marcelo

Very good and looked after amenity. The hotel has no advertisements regarding activities in the surrounding areas. It became a bit monotonous after a few days. Also didn’t provide any entertainment for the guests.

Leisure

10/10

Exceptional

06 Oct 2023

Abrum

Amazing place, super friendly staff! The only thing missing was a mini shop. Overall fantastic facility

Leisure Partner

10/10

Exceptional

14 Aug 2023

Diep

Everyone very good

Leisure Family

10/10

Exceptional

12 Aug 2023

Liem

It is quiet, breakfast is good, clean

Leisure Family

10/10

Exceptional

04 Aug 2023

Tam

Beautiful resort. Staff were very attentive, friendly, and helpful. Good and convenient buffet

Leisure Partner

2/10

Poor

31 May 2023

Understaff and outdated facilities

Overall- the service was way understaff, the bathroom is outdated with mold, and the room was not clean.

Here is my full experience below.

I am a VIP member, and purchased an all-inclusive package for my three night stay. The benefits of being a VIP member are- early and late checkout, and a free upgrade. When I arrived at the hotel at 1pm I asked if I could have an early check in and an upgrade since I am a VIP member, and they said no and nothing was available. So that was fine, and I waited.

The room was not clean. The coffee and tea counter in the room was sticky, every single day. There were ants in the room. The shower had mold in corners and pieces were falling a part.

With the inclusive package, you are supposed to get unlimited drinks and food. But it was very time specific- everything was shut down by 9:30pm. When you order food, there would always be just one or two staff taking your order, and they don't come back to get you another drink or another order. Breakfast didn't have much options either. Several times, there were drinks or dishes on the menu that were not available, further limiting the all inclusive package.

The furnitures in pool area were always dirty. On second day, manager came up to me and told me it was slow season, and that there were tons of rooms available for an upgrade and early check in and apologized that it wasn't given to me when I checked in. So I left the hotel and checked out a day early.

Self

8/10

Excellent

13 May 2023

Paul

Overall good hotel, pool area was spectacular

Leisure Friends

10/10

Exceptional

30 Apr 2023

Christine

We had a great time

Leisure Family

10/10

Exceptional

24 Apr 2023

Nela

The property ist very well done maintained. Beautiful garden and spotless clean. We were there during a low season.
The staff is super friendly and trying really the best. Of course their English is not perfect, but I don’t expect this. I am guest in their country and in our days there is always a way with your mobile phone to translate what you need.
The sunbeds where quite run down. I think this should be improved.
Food wise also I think they could do better.
We had all-inclusive. To be honest the food was okay but nothing more.
Few things were really good. Like their pizza and the burgers with Fries. Everything else was not a big experience.
For a country like Vietnam I was really surprised how little the fruit variety was.
Looking around at the markets how cheap fruits were I think they could do better with this.
Some fresh fruit juices and also a proper yoghurt would be nice. The one was served was kind of slimy and not really tasty.
But maybe I’m very spoiled from Thailand. Food wise Vietnam is not close to be in competition.
However it is okay for the price.
What was really important for me is that it was super clean and the people were really super friendly.
My opinion, if they increase the quality of the ingredients and their recipes maybe the food will also improve.
Like the Spanish Tapas were far away from anything what is Spanish.
We had a wonderful time still.
At least we didn’t gain weight😉

Leisure Family

10/10

Exceptional

03 Apr 2023

Michael

SOL by Melia Phu Quoc is a beautiful resort. The grounds, swimming pool, & the private beach were just all beautifully maintained. Definitely at least a 4-star resort. Our room (ocean view) in the main complex was spacious, clean, and with a balcony. The bathroom was large, with a separate toilet, a shower and a tub. The only thing is that there was not much privacy for using the shower or the tub - as they were all glass enclosures. It is OK for a couple - but probably not travel mates.

The breakfast spread was huge with many food items from Vietnamese to the usual Western menu. Unfortunately, the Vietnamese dishes were just so bland (they still get you full but somehow lacked authentic Vietnamese tastes/flavors).

SOL by Melia is only a few minutes from the PQ Airport but miles from Duong Dong night market and the VinWonders. Stay here if you want to relax and enjoy the beach, but there is not much to do around the hotel

Business_and_leisure Partner

10/10

Exceptional

31 Mar 2023

Hamiza

I was skeptical initially about this resort but upon checking in, from front desk to house keeping proof me wrong. An excellent resort to unwind from bustling city life back home.The only improvement that management have to improvement is the staff should be train to converse in English, on the otherhand they tried their very best to make my stay a relaxing and enjoyable.

Leisure Family