Name: Magnolia Hotel, BW Signature Collection
Address: 645 S Canal Street, Natchez, 39120, US

2/10

Poor

15 Jul 2026

Pamela

Everything was horrible, the rooms were so outdated, terrible old stale odor.

Family

2/10

Poor

15 Jul 2026

Elvis

Arrived after midnight, it took clerk 30 minutes to get us keys to our room. the room smelled bad and furniture was old and raggedy. Lost money on the second night because we left and check into another hotel that was adequate. I would not recommend this hotel. The rating is a lie. Only decent thing was breakfast and we left.

Friends

10/10

Exceptional

15 Jul 2026

Pansie

Great service

Friends

8/10

Excellent

11 Jul 2026

Natalia

Under new ownership, though this was my first time visiting. It shows signs of change, with no outdoor sign on the building and some remodeling of the common areas.
Location was central to everything including the river. The room was great as far as comfort and space and the price was very reasonable. The towels were not all clean or uniform enough and the furniture was a bit dated. Couldn’t use the very nice pool area during my stay due to rain, but breakfast was well attended and plentiful. Staff was doing an excellent job of being accommodating, even when there could have been more hands to help.

Partner

6/10

Pleasant

10 Jul 2026

Michael

The rooms were definitely out dated. Out of 3 lamps in the room. Only 1 worked Only because. The bulbs were burnt out or the bulb was gone. Other than that. It was a OK place to stay. But I did hear they are in the making of updates for the rooms.

Partner

6/10

Pleasant

07 Jul 2026

Marcus

The Lobby has been updated and modernized but nothing else above the 1st floor matches it.Various Owners since the late 90's; New Owner just took over 3wks ago. The Property needs some maintenance repairs and All rooms need updates.

Very good complimentary breakfast. Some very nice staff persons, nice pool, nice gym !

Self

10/10

Exceptional

03 Jul 2026

Princess

Everything was nice and pleasant.

Family_with_children

4/10

Poor

03 Jul 2026

Tiffany Lysette

Property is in desperate need of updating. Worn out dilapidated furniture. Breakfast staff was wonderful. Housekeeping communication was terrible. During a weeklong stay, we had fresh towels brought to us only once on our second day. After that we asked multiple times for the room to be cleaned to no avail. Not only did we have to pick up towels ourselves daily, we also went to the front desk for bed linens which we changed ourselves. Room rates were similar to nearby properties that were much better quality. Would not recommend unless or until new ownership makes some serious improvements.

Family

4/10

Poor

01 Jul 2026

Boris

The stay was okay but the room was not very well kept, walls and furniture is worn. Ring in the toilet bowl and dingey shower. The fridge made a low hum all night and cabinets were disheveled. Beds were uncomfortable.
Staff is nice and accommodating. Pool was nice.
All in all an okay stay for one night but would not do it again.

Family

2/10

Poor

28 Jun 2026

Jennifer

The staff were super friendly and supportive, especially Dustin at the front desk. The property needs improvement, the beds are squeaky and the furniture very old. Definitely needs remodeling and improvements. Yet, the staff go above and beyond to give you a pleasant experience

Family_with_children

8/10

Excellent

26 Jun 2026

Henry Rex

Friendly and helpful staff . Good location a nice place to stay for a decent price

Partner

6/10

Pleasant

25 Jun 2026

Sarah

The hotel was older and showed it. The wait person at breakfast was fascinating. He made me a decaf coffee even though the management told him not to. There was very little business in the hotel.

Partner

2/10

Poor

24 Jun 2026

Victoria

It was filth never again!

Family_with_children

4/10

Poor

23 Jun 2026

Petry

The room was clean but the place is in disrepair. Not nearly as nice as it used to be. Needs a lot of updates

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Michael

It Was Ok

Family

6/10

Pleasant

21 Jun 2026

Blake

Ok for 1 night stay. Furniture inside room made the room feel old. Multiple rooms in hallway had the doors propped open all night, not sure for what reason.

Family_with_children

4/10

Poor

19 Jun 2026

Nicole

I stayed at this hotel a few years ago and it was nice, however it appears they have not updated the hotel...ever. It is under new management and it appears they will update it but in its current state the beds were terrible and I have neck and back pain from sleeping there 3 nights. The bed felt like it was sinking down. The towels were very thin. The water pressure was painfully high. The pool \"closed\" two hours earlier than the posted time on the one day it didn't rain and my kids weren't able to use it.

10/10

Exceptional

19 Jun 2026

Bonny

Had a very good stay everyone was so nice and friendly

Partner

10/10

Exceptional

18 Jun 2026

Joshua

Clean

4/10

Poor

17 Jun 2026

Cary

We reserved two rooms on Hotels.com and got a confirmation number,when we arrived at the hotel the desk clerk said we only booked one. I told her we had a confirmation number for two rooms and her response was those don’t mean anything! After about 30 minutes we finally got an additional room,but the desk clerk was rude throughout the entire process.

Partner

8/10

Excellent

16 Jun 2026

Mary

Stay was good. Location was good. Breakfast was good. Would stay there again.

Partner

8/10

Excellent

14 Jun 2026

Octavia

Nice stay will stay again when I’m in the area

2/10

Poor

14 Jun 2026

Emanuel

Rooms were subpar and not as advertised on their website.

Self

10/10

Exceptional

14 Jun 2026

Alex

Clean room

Friends

2/10

Poor

14 Jun 2026

Laura

Very run down property needing a complete rennovation. Room was shabby and bathroom grimy. Breakfast was OK. Staff was nice. Hotels.com rating on this property is VERY misleading. For $20 more you can stay in a MUCH nicer hotel in Natchez.

6/10

Pleasant

10 Jun 2026

Yoelys

El hotel está lindo, muy tranquilo pero mi habitación tenía mucha agua en el baño porque te un liqueo el toilet

Friends

6/10

Pleasant

09 Jun 2026

Isaiah

The room was not fully cleaned there were items left from the last guest. Also the fire alarm went off for about 2 to 3 hours before they fixed it

Family

8/10

Excellent

02 Jun 2026

Lynn

There was only one small trash can in the room and it was in the bathroom. There was mold in the shower/tub area. For a family of four we had to request extra towel and shower gel. Breakfast was well prepared and tasted great! We especially enjoyed having coffee and lemon water in the lobby.

Family_with_children

4/10

Poor

02 Jun 2026

Arteda

Paid upfront before arriving. I checked in perfectly on the first night. The next morning my key did not work. Upon going to the front desk they could not find my reservation. However, I received a new key. Later that day, someone else, a man, walked in on me in my room. They gave him the key to my room. I left to visit family and returned and my key did not work and the guy at the desk acted like I was dumb and did not know how to use the key. He came with the master key to let me in. I had him to try the key he gave me, and surprise, it did NOT work. He did not issue another key. I came down and complained so a tech came to the room and reset the door. They acted like I was the problem.

Partner

8/10

Excellent

01 Jun 2026

Kenneth

All good

Family

4/10

Poor

28 May 2026

K'Kio

The property has just changed ownership, so it had not been properly maintained.

Partner

6/10

Pleasant

21 May 2026

Tammie

Comfortable, but not as quiet as we like. Also a faint pet odor in room.

4/10

Poor

18 May 2026

Michael

Das Frühstück war ok. Das Rührei war aber noch teilweise flüssig.

10/10

Exceptional

17 May 2026

Shantal

Auto pancake maker

Partner

10/10

Exceptional

17 May 2026

kim

Very nice place did not get breakfast

Friends_and_family Family

2/10

Poor

09 May 2026

Erin

The room I was given was not suitable. It did not have a shower curtain. In fact it was a candy cap room and I’m not handicap. My preference is never to stay at that property again.

8/10

Excellent

01 May 2026

Sharon

The staff at the desk and breakfast were very friendly and helpful. The room was fine. The floors could have been vacuumed better as there were crumbs or such under the table & around the edges of the room.

Self

2/10

Poor

28 Apr 2026

Delores and Denise.

We did not stay at the magnolia Bluffs, we felt it was misrepresented online. So we canceled our stay at the Magnolia. It was smelly, the floors were sticky in the room as if we were walking on glue. We didn’t stay at all. We’re supposed to be refunded because we had to go to another hotel.

Family

6/10

Pleasant

27 Apr 2026

James

This stay was a total disappointment for us. The property had recently changed ownership and obviously had been allowed to run down. The room decor and furniture was decades old. It needed a deep clean. I paid extra for a room with a view of the Mississippi. There was one small sight line of the river. The breakfast area was the only bright spot. It was clean and the meal tasty. I hope new management gets it right.

4/10

Poor

27 Apr 2026

doug

Room was not representative of the pictures.

Friends_and_family Family

6/10

Pleasant

13 Apr 2026

Areendam

Okay place but furniture is quite worn out. The paint on the nightstands has come off quite visibly, the headboard upholstery was torn, all the doors looked worn out, the elevators door was extremely creaky, all the dining area chairs had paint coming off, the television looked like something from the 90s.
One side of the bed had no electrical connections nearby for charging.
Overall while the staff was helpful and hot water/ac/mattress comfort was fine, the place felt depressing and sorely needs a refresh and tech upgrade. Definitely not with $200 per night for a basic room.

Partner

6/10

Pleasant

12 Apr 2026

Van M.

Breakfast was great
Didn’t see the bar open

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Bernard

Comfortable room and clean. We like the location and the breakfast. There were a few issues, but we will stay here again. Bath water was only luke-warm. Only one of our two key cards worked. Went to the desk two or three times to get it fixed, but it never did work. Neither card worked at the side door. Only one of the two elevators works. Other than that it was a good stay for us.

Family

6/10

Pleasant

08 Apr 2026

Laurie

The hotel was in mediore condition. Not very clean or maintained. We doable for a smaller town.

Friends_and_family Family

2/10

Poor

05 Apr 2026

Amanda

The lobby was beautifully put together. The front desk attendant was nice, but I didn’t appreciate being told they didn’t have water after I used my card for incidentals. I had a long day of driving to find out they didn’t have water to shower, which majorly inconvenienced me and my coworker.

Business

8/10

Excellent

29 Mar 2026

Jacob

Good location and good breakfast

10/10

Exceptional

25 Mar 2026

John

Clean room!

Self

8/10

Excellent

25 Mar 2026

Darrin

Staff is great and place is clean. But for the price I paid it really needs some updating did too the rooms or the room I was in. My room was 250 the night I stayed. Room was cleaned but bathroom ceiling had stains from where it seems to be a water leak and was messed up a little in that spot. To be a up scale hotel of a casino. That’s just something you don’t suppose to see. Other than that everything was great. The view, customer service, breakfast and etc. But get them rooms updated Magnolia Bluff Casino Hotel!

Partner

6/10

Pleasant

23 Mar 2026

R.

Dated, not very clean, bar not open, chec in process did go smoothly

Friends_and_family Family

2/10

Poor

23 Mar 2026

Georgia

Terrible experience at this hotel! In town for the MS State gymnastics meet with our 10 year old daughter. This hotel has FALSE advertisement on their website! The hotels name has been changed with the signage taken down from the exterior as well as in the lobby. Magnolia Bluff BW Signature hotel seems to now be named “hotel”. We had a long wait to time to check in. Once we got to our room it was not up to par. Dead bugs on the ground and in the windows along with a live beetle. There was a hair in the bed & the sheets were knotty. We left the room to tell the staff we would be leaving only to find a chicken wing bone by the elevator in the lobby!! The vending area in the lobby was also completely empty. This hotel needs some major HELP! I didn’t want anyone else to have the experience that we had so I’m sharing our ours and a few photos. The only positive was the employee at the front desk was understanding and helpful.

Family_with_children

8/10

Excellent

22 Mar 2026

Jilanne

Nice room, courteous check in. 3 day stay. Never replenish the coffee, toilet paper, etc. never emptied the tiny trashcan the whole stay. Housekeeping was non-existent. The physical hotel was great. The breakfast was ok, no dairy til 3rd day when truck came in.

Friends

8/10

Excellent

22 Mar 2026

Joe

I was very pleased with the hotel itself—However, two things I didnt like—the link to the “map” inside the hotels.com app did not take me to the hotel. it took me a different locatio , approx 1/2 mile from the hotel. Secondly, there was not any “magnolia bluffs” signs any where on the exterior of the building, not even a road sign. Im not kidding. I had to use a different app to locate the hotel.

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

ASHLEY

The staff was above and beyond friendly. However for a Saturday night and weekend the bar was not open and didn’t plan on it. We were told we could shuttle to the Casino for use of that bar. The breakfast was stocked and had a fresh variety. The room could use a good cleaning. The shower was dirty and behind the bathroom door had mold spots on the floor so you could tell it had not been mopped or scrubbed. For $200 a night I was not impressed

Family

6/10

Pleasant

21 Mar 2026

Tricia

This property seems to be in the midst of a change in ownership/management and is a work in progress. The lobby and pool area are nice and the breakfast buffet was well stocked. However the room was dated and the bathroom was in need of paint and repairs to the walls. The closet area also needed work. The “river view” was only seen when standing at the window and looking a hard left - not the scenic view described. I’ve stayed in better and I’ve stayed in worse but this was certainly not the level you would expect for the price.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Mike

.

Family

8/10

Excellent

11 Mar 2026

Constantine

Good

6/10

Pleasant

06 Mar 2026

Tom

Hotel is becoming dated. Understaffed, sense of urgency was questionable. Clean, good beds, okay for one night.

Partner

10/10

Exceptional

06 Mar 2026

William

Very nice place for my son to stay for flight training at Natchez airports Ez-IFR flight school!

10/10

Exceptional

03 Mar 2026

Anthony

Excellent

Friends

6/10

Pleasant

02 Mar 2026

Ruben

Room was not done in out sty and breakfast is not great, poor selection almost no fruit
Tv was not plug to the outlet and i have to connect the cable to watch the tv
For the price we have been in much better conditions hotels, cleaner

Partner

10/10

Exceptional

26 Feb 2026

William

I love the hospitality I highly recommend

10/10

Exceptional

25 Feb 2026

Tony

Excellent and lovely experience during my stay . Thanks for the hospitality I love you all

6/10

Pleasant

16 Feb 2026

Melanie

Good was not as clean as expected

8/10

Excellent

15 Feb 2026

Kandice

Everyone was extremely nice and helpful

Partner

10/10

Exceptional

15 Feb 2026

Consuela

Everything about this hotel was really nice. The transportation to the casino was nice. The staff was nice. I love the bar and the breakfast. OMG it was delicious. It was a home-cooked breakfast meal. I think I gave him five stars for the meal because the meal was so great location is great. It’s right there by the casino and it’s very historical so I love it.

Leisure

6/10

Pleasant

06 Feb 2026

Carolyn

Courteous staff! 💛

10/10

Exceptional

03 Feb 2026

Samuel

Excellent environment and super lovly rooms

6/10

Pleasant

28 Jan 2026

Sandra

The furniture didn't look clean and fresh it was tired and old looking n room 607 and everytime toilet was flush it was a fowl stinky odor smelling really bad, and while showering the water was ankle deep not flowing out tub, but every employee i encounter was pleasant and answer any question i had, most problem was the bed was so uncomfortable and hard .

Leisure Family

8/10

Excellent

18 Jan 2026

Arthur

Have stayed at this Property Before, Clean rooms, Friendly Checkin Staff, Good Breakfast, and The Breakfast Staff is Always Friendly Especially Mrs. Cynthia.

Business_and_leisure Family

4/10

Poor

11 Jan 2026

jerry

Room was not Fully HC Accessible.
Phone was not operational.
Desk chair old and unsafe.
Toilet to low for HC accessible.
Room had tub instead of walk or roll in shower. Etc

Friends_and_family Family

6/10

Pleasant

03 Jan 2026

rita

The furniture is old chairs was stand. The room was good sizeed. The traffic is loud. The staff was wondering. The breakfast was okay. We lost water 2 times but it was back on quickly. Over all we will go back

Friends_and_family Friends

10/10

Exceptional

30 Dec 2025

William

Room was fairly clean and neat, staff was excellent but house keeping was not daily and the bath was awful slow to drain.

Leisure Self

10/10

Exceptional

30 Dec 2025

Joyce

Yes, with the exception of the coffee maker. It needed a cleaning, but everything else was nice and clean. The staff was courteous and helpful

Leisure Partner

6/10

Pleasant

30 Dec 2025

Melanie

Staff were great. Rooms are outdated. Bathtub/shower faucet was stripped out and very difficult to get hot or cold water.
Room was not very clean. Spiderwebs and bugs in the corner of.
Had stained mold on one of my pillow cases.

Business_and_leisure Self

8/10

Excellent

29 Dec 2025

Charlotte

Room was nice, dated but comfortable.

Leisure Partner

10/10

Exceptional

09 Dec 2025

Matthew

Very comfortable bed. Great staff and very clean and well kept hotel.

Business Self

10/10

Exceptional

08 Dec 2025

Keanethia

Very Clean Environment and the staff was wonderful

Friends_and_family Family

8/10

Excellent

08 Dec 2025

Jessie

Staff was courteous. Convenient location.

Partner

10/10

Exceptional

02 Dec 2025

Joseph

The hotel was very clean. Staff was very attentive and the buffet breakfast was wonderful.

Leisure Partner

8/10

Excellent

11 Nov 2025

Lisa

Clean spaces, friendly staff, but hallways smelled like smoke which flared up my sinuses.

Business

6/10

Pleasant

23 Oct 2025

DARIAN

Room was clean but bed and pillows was uncomfortable. Breakfast was great. It was like home cook.

Self

10/10

Exceptional

19 Oct 2025

Olga

The woman tending to the breakfast area was very pleasant and friendly.

6/10

Pleasant

12 Oct 2025

Melanie

At check in I needed a cart. They were being used. I stood for 45 minutes waiting for one.
I had to make 4 trips on the 5th floor to get my luggage up.

I asked about a menu of the casino restaurant. They had 1 menu at the desk and everyone in the hotel had to use that one!!!
Didn’t offer to make a copy or anything.

Staff was never at the desk when needed.
Then acted as if I was bothering them if I had a question. For the money we pay for a hotel in Natchez, Ms. it’s worth about 1/2 of that.

Business_and_leisure Self

6/10

Pleasant

14 Sep 2025

Alana

The staff and service were very exceptional, but I believe the furniture is outdated. There was only one plug for electronics on one side of the bed. The bed was very hard, and had a light duvet.

Business Partner

8/10

Excellent

14 Sep 2025

Alison

Public areas are well kept, clean and reasonably new, however, bedrooms are in need of renovation. Very old, worn furniture. Our usb or lamps did not work. There was supposed to be a bar which wasn’t open - when I asked why I was told they were understaffed and therefore no one to serve! Pretty poor really. Cold coffee in lobby area and although pool was open there was various amounts of bugs swimming around, which wasn’t very nice.
Breakfast was ok.
Staff do not seem happy in their work especially at reception!

Leisure Family

10/10

Exceptional

25 Jul 2025

Verified traveler

Best stay in Natchez

Nice pool for kids. Comfortable room. Goos breakfast. Nice and friendly staff.

Friends_and_family Family

8/10

Excellent

20 Jul 2025

Ben

Good location

Leisure Partner

4/10

Poor

18 Jul 2025

Christopher

…………

10/10

Exceptional

15 Jul 2025

lance

Nice staff

Leisure Partner

10/10

Exceptional

14 Jul 2025

Dawn

Cozy hotel. Excellent staff

Friends_and_family Family

8/10

Excellent

19 Jun 2025

LaTonia

The view of the Mississippi River was amazing

Business Self

6/10

Pleasant

12 Jun 2025

Michael

First room the ac didn't work and there was dried blood on the comforter

Leisure Partner

4/10

Poor

08 Jun 2025

Leo

The freaking air conditioner was broken the first night we got there had to change hotels for the second night we woke up with it being like 80 degrees in the room in the morning

Leisure Partner

6/10

Pleasant

07 Jun 2025

Elisia

Older hotel. Furniture old. Bed uncomfortable. Smell in hallways.

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Georgia

It was a beautiful hotel. I had a great time there all five stars.

Leisure Family

10/10

Exceptional

23 May 2025

Annette

Elevators were extremely slow.

10/10

Exceptional

19 May 2025

Alexis

Nicest people in the area

2/10

Poor

18 May 2025

Carson

I don’t know who is giving this hotel so many good reviews but don’t believe them… absolutely disgusting rooms. First room they gave I scanned and walked in and their where people in there. The second room I was given had filthy sheets an awful residue on the counters, TV had 0 channels and there was I fact NO internet. If the room says river view… it is not don’t pay the extra money for it!

Business Self

6/10

Pleasant

09 May 2025

Patsy

Disappointed

This hotel needs some serious cleaning. Even the outside could use a fresh coat of paint. Just looks worn. The elevators were not working, so we had to use the service elevator. Which was okay, but the area to use the elevator was not clean. If the service elevator has to be used, the area should be at least clean, even though this is where the laundry room and other work rooms are. Our room smelled like grease. The desk staff said the kitchen was used earlier in the day to cook chicken and/or fish. It smelled like that in our room. However, the breakfast offered was good and filling.

Friends_and_family Friends

8/10

Excellent

07 May 2025

Lori

Staying in Natchez

The main elevator was down and had to use the service elevator. The ice machine on our floor was out of order. However, the breakfast was good along with very good service.

Partner