Name: Sonesta Es Suites Burlington VT
Address: 35 Hurricane Lane, Williston, 05495, US

6/10

Pleasant

21 Jul 2026

Leslie

Pool / hot tub closed my whole stay
One dinner knife
No teaspoons
Shower water not very warm

8/10

Excellent

20 Jul 2026

Marie-Josee

Bon déjeuner tranquille pas de bruit beaucoup de stationnement

Family

4/10

Poor

20 Jul 2026

Ann

Staff were great…BUT we arrived and were given paperwork to sign that the rate changed! This has never happened to me before. I was stunned. It was late and I was stuck because where was I going to find another place to stay? So, I had to pay more for the stay. And then the friggin pool was closed for maintenance. So I pay more for less amenities. Terrible.

Family

2/10

Poor

20 Jul 2026

Roy

Although the staff were very welcoming, friendly, and ultimately very helpful in the end, the rooms were awful. They are all in separate buildings, like an apartment complex. The grounds were dirty, overgrown, and unswept. We noticed people lingering around the property, and there were clothes and random items left out or over the railings of various \"rooms\". When we went back to the main office to ask if there were people actually \"living\" here? The answer was YES! We were not comfortable with that situation and asked for a refund. They were kind enough to grant us that, and we were on our way. We moved onto a name brand hotel and upon checking in, they asked our plans. We shared we came from another hotel first, and she guessed which one, because a previous couple had done the same thing earlier. She went onto tell us that the state of Vermont offers vouchers to the unhoused (admirable) but this particular motel, is where they stay. Not what I signed up for.

Partner

10/10

Exceptional

20 Jul 2026

Jamie

My room was very clean, the bed was comfortable with nice clean linens. The staff were very kind and helpful.

Self

8/10

Excellent

17 Jul 2026

Tal

Overall, the property was good. Location was good and the cost was reasonable. Lady at the front desk was extremely courteous and helpful, and even took the time to hand write a note for attractions and activities we might enjoy and left it at our door. Breakfast was good nothing fancy but filling. Deserving of the 3 star rating.

Partner

2/10

Poor

16 Jul 2026

Jacob

The TV didnt work.
The mattress on the pull out bed was so worn out we had to buy an air mattress.
The plugs and lights beside the bed didnt work so we couldn't charge the phones.

The bathroom smelled of mildew and the bathroom door stuck so hard you had to put your shoulder into it to open it waking anyone up who was sleeping.

Zero room service had to reuse towels from the day before.
The sheets on the bed had stains .
The person above us had a dog that barked all Day

No room safe normally pretty standard feature.
Do Not stay here terrible experience id rather sleep in my truck for free.

Friends

8/10

Excellent

12 Jul 2026

jeff

Inexpensive and convenient

Partner

6/10

Pleasant

12 Jul 2026

Mercy

staff were decidedly unfriendly. handed me a liability waiver when checking in - then interrupted me twice telling me to insert my card for the deposit, while i was filling out the form in front of them.

moreover, they refused to link two reservations i had for back-to-back nights over the phone when i called, telling me they'd do it at the front desk... and then made my friend trade out her room key for another key when she reminded them she had two reservations. finally, my other friend's bed did not have a fitted sheet on it, just a mattress cover and two top sheets.

just so annoying for a stay that could have been great. fine hotel, and okay except for the rude staff and weird issues i explicitly tried to troubleshoot beforehand.

Friends_and_family Friends

4/10

Poor

11 Jul 2026

Tina

There is a sticker on the entrance to the bldg…AAA-rated clean in 2024!!!! Well if it was clean in 2024, it is nowhere near clean right now. There is garbage all over the property. The landscaping needs a big makeover. They need to to remove the weeds, cigarettes, discarded trash, etc…first impression was definitely not the greatest. You walk into the “suite” and you see chipped paint in the kitchen on the cabinets. There was dirt on the floor and it looked like it hadn’t been vacuumed in forever… It was probably vacuumed in 2024. They couldn’t be bothered to fix the curtain rod. It was just laying on top of the end table with the screw. Also, watch out for the shower. There is nothing preventing you from slipping and banging your head on the bathtub. If you don’t get the heebie-jeebies, I recommend this place. If you like walking over dirt and crumbs on the carpet, I recommend this place. If you like to scavenger hunt, look under the bed, then I recommend this place. If you wanna fall and bang your head and wind up in the hospital, I truly recommend this place. One other thing… the breakfast that is served looks like it was retrieved from a dumpster in the back of a 7-11.

Family

10/10

Exceptional

11 Jul 2026

Linda

Very nice and charming place

Friends

2/10

Poor

08 Jul 2026

Lisa

Dirty

2/10

Poor

07 Jul 2026

Michael

Property was filthy, garbage was over flowing, empty liquor bottles thrown on grass. AC was way to hot. Couldn't even stay one night.

Family

8/10

Excellent

06 Jul 2026

jennifer

The room was very spacious and comfortable but it needed some attention.

The beds were comfortable and the AC worked well. The room was reasonably clean. There was a ton of storage throughout the suite - multiple closets.

The bathroom sink did not drain at all so we had to brush our teeth in the kitchen. The shower curtain rod was falling off the wall so the curtain did not hang correctly and the shower remained half open while using it. There was paint spatter here and there that was not consequential but the place just did not look well kept.

The breakfast was ok, but very sparse and not sufficient for the amount of guests at the property. The coffee, pancake mix, and yogurt bowl were continuously empty. None of them were large enough to reasonably last more than a few minutes. There was only one coffee carafe and many guests so it was not set up to serve the number of people staying there. One morning we left the breakfast and came back later as pretty much everything was empty and the lone staff member was not readily replenishing the supply.

Family

8/10

Excellent

05 Jul 2026

Sherry

Nice property. Very kind and helpful staff.

8/10

Excellent

05 Jul 2026

Claude

C’est un bon rapport qualité-prix. Toutefois, le service d’entretien ménager est réduit à sa plus simple expression. La cuisine des suites pour être un peu mieux équipée également.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Martha

All wasgreat- convenient to our convention center . Breakfast was excellent, lots of choices.

Partner

8/10

Excellent

02 Jul 2026

Martha

We enjoyed being in a \"mini apartment\" with lots of room! Breakfast was lovely, and staff was friendly.

Partner

8/10

Excellent

01 Jul 2026

John

The staff was helpful at checkin, but we arrived so late it was difficult to experience much at the hotel. No onsite food was available and only Domino’s delivered from nearby. The rooms were good and clean, but the bathroom was very worn and in need of upgrade.

Family_with_children

8/10

Excellent

29 Jun 2026

Scott

Overall it was a nice and convenient place to stay, and the price was right.

Partner

2/10

Poor

29 Jun 2026

Steven

The room was dirty (both basic cleaning, but mostly deep cleaning items), the toilet was clogged upon arrival, and the TV didn't work (and they had this information at the time of checkin and still put us in that room). After checking into the room and realizing the issues, I called the front desk and they said they hadn't been able to fix those issues yet and offered us another room, forcing us to pack up the entire room and move. Do not recommend

Family_with_children

4/10

Poor

28 Jun 2026

Jacques

I arrived at 4pm for checking, I was told they can't find my reservation... after 20 min i was told they did find it but that someone else checked in at 1pm(what he hell??)... then after 20 min i was told they knock in my room and nobody answer (no idea why??, i had my reservation and ID in hand) after 45 min. i contacted expedia and they were able to fix the problem, i was given my room 1 hour late however, missing towels AC not working... i wont recommend anybody to stay here

Family

2/10

Poor

27 Jun 2026

Jared

This was the worst hotel I’ve ever stayed at. There was a cockroach infestation in the room. We saw well over a dozen cockroaches throughout our stay. The bed was a queen instead of the king we booked. There were no pillows or blankets for the pull out couch and the staff couldn’t get us any. There was no toilet paper in the bathroom. The shower curtain rod was broken so the water didn’t stay in the shower. It felt very dirty and was an incredibly uncomfortable stay. Upon telling staff of the issues there was nothing they could do without a manager. We would have left immediately but we came in late with exhausted children and decided to sleep as best we could before leaving as early as possible the next morning. This was a terrible stay and we are incredibly disappointed.

Family_with_children

4/10

Poor

27 Jun 2026

Dillon

Rooms were very dirty…stuff smeared on the walls and what appeared to be dense mold growth on the shower curtain. Interior room doors didn’t close. Pool was probably the highlight. Will pay a few extra dollars next time and stay elsewhere.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Tiffany

Was only there a short time but it was nice

2/10

Poor

24 Jun 2026

Kerry

The first room we checked into had not been swept or vacuumed. There was a half dead carpenter ant in the kitchen and a large winged bug flying around the bathroom. The second room seemed cleaner at first but had sugar ants all around the fireplace, beetles in the kitchen, the slider was smudged and dirty, the pull out couch had crumbs in and long the sides of it and under the mattress was a crushed Cutwater can. It was close to the edge and should have been noticed by someone making the bed. The staff were eager to right the wrongs by changing my room and then offering a full refund when we didn’t stay.

Friends_and_family Family

6/10

Pleasant

22 Jun 2026

Michelle

The room had not been thoroghly cleaned. Coffee grounds/dirty coffee pot, dirty counters/tables. Sugar ants on nightstand. Mildew on shower grout. The complex itself really needs landscape maintenance as there are weeds everywhere.

Self

6/10

Pleasant

21 Jun 2026

ALFRED

First of all the light when we walked into our room didn’t work and it was very dark so that was dangerous. On the outside of our room there were garbage bags that were open. We didn’t use the continental breakfast because it was pouring rain and we would have had to walk to it. It seemed all the guests were bringing in dogs!!!!
The set up inside was nice and the bed was very comfortable.

Partner

2/10

Poor

19 Jun 2026

Allyson

This property should be avoided. Broken refrigerator that never got fixed. I lost the food that I put in it!!!! Told a hotel person and they did nothing about it. No amenities with the kitchen *no forks!, No hangers, no hair dryer ..cleaning people didn't run dishwasher after last person. Towels were damp when we arrived. Paint chipping on the ceiling. Never again.

Friends

6/10

Pleasant

14 Jun 2026

Heiner W.

Check in was not welcoming. I was assigned a room that was not ready though it was after 4 pm.
There's no housekeeping during the days you stay.
The suites have stove and oven plus dishwasher. There is just one knife and fork, no spoon. 2 drinking glasses, one big and one small plate. No pot, no pans. No cooking utensils.

Self

8/10

Excellent

14 Jun 2026

Elizabeth

We had no TV for our entire stay of 5 days and the staff was useless when it came to getting service. We had my 81 year old mother traveling with us so we really needed the TV.

Family

8/10

Excellent

09 Jun 2026

Kim

Room was dated but fine for a night stay. Quite the pool had a sign on it closed for the winter but it was June. Staff was nice checking in convenient to the highway.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Gary

AC and phone didn't work, but they got us a different room.

Family_with_children

4/10

Poor

07 Jun 2026

Albert

The main issue with this property is the lack of upkeep it suffers from. Carpets were stained and sticky, curtains and furniture were torn and worn, walls were dirty from the wood fireplace. There were other issues as well. Although the room price was less than other hotels in the area, we will not be staying here again.

Partner

8/10

Excellent

07 Jun 2026

jennifer

Spacious stay for several people to share

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Beth

The pool wasn’t open. Some type of utility ran all night from a locked closet.

Self

10/10

Exceptional

05 Jun 2026

Joshua

It’s was a great stay and staff was helpful as the washer and dryer wasn’t working they accommodated to do it for me. 10/10

Partner

10/10

Exceptional

26 May 2026

john

Nice suite, comfortable bed.

6/10

Pleasant

25 May 2026

Beth

I chose this property because of the Accessible suite as my husband is paraplegic and uses a wheelchair. The photos showed a roll in shower and a spacious living/sleeping area.
When we opened the door to enter, there was a large/heavy couch in the path of entry. Had I not pushed the couch out of the way (not an easy task) my husband would not have gotten inside with his wheelchair. Once inside there was too much furniture/ too large scale for him to easily maneuver around. I ended up having to push it all against the wall/fireplace in the living area making that space unusable.
The bathroom was also disappointing. The tiny fold down shower bench was too small for any person to sit on and not at all sturdy. It was completely un usable and my husband was unable to shower during our stay.
This room has potential, needs smaller scale/less furniture in living room and a much larger more sturdy shower chair.

Partner

10/10

Exceptional

24 May 2026

Vera

Everything was great. Comfy beds, nice kitchen and a fine bathroom.

Family

8/10

Excellent

24 May 2026

Elizabeth

Stay was fine for our use case (UVM graduation wknd) bed was comfy. Property overall could use some updating and our TV did not work. Had phones but sometimes you just want to flip on the TV for down time and seeing local channels.

Friends_and_family Family

6/10

Pleasant

23 May 2026

Shaunette

I had to cancel on property due to work but I'm there ever so often . Really wish they'd take better care of the rooms ..one thing I can count on is the swiftness and professionalism of their front desk crew . I in particular appreciate Neisha so much . She makes everything so easy , very pleasant

Self

8/10

Excellent

22 May 2026

Pauline

The outside wasn't appealing. The indoor pool was closed for the winter. The breakfast was mediocre. The staff was pleasant and the room was nice and spacious.

Partner

6/10

Pleasant

19 May 2026

Deborah

Ventilation grates need cleaning and walkway drainage improvements needed for walkways for rainy days

6/10

Pleasant

10 May 2026

Joseph

Everything needs an upgrade

Family

6/10

Pleasant

09 May 2026

Orit

It was okay

6/10

Pleasant

09 May 2026

Lea

Staff and room were very good. The bed was not at all comfortable. Kitchenette, multiple closets, and separate sink from bath were very nice.

Friends_and_family Family

6/10

Pleasant

09 May 2026

Christine

The owners were pleasant. Room was spacious and clean. The bed was SO comfortable. Bathroom needs a serious upgrade. Breakfast was mediocre. Good value for price paid.

Self

8/10

Excellent

07 May 2026

Scott

Ok exp.

Family

2/10

Poor

04 May 2026

Cheryl

I paid a lot of money roo stay here to use the pool with my grandchildren and after I checked in, they told me the pool was totally empty at this time I couldn’t even find another hotel within a reasonable price so I have a waste of time and money. You should’ve gave me a complete refund. I was very disappointed.

Friends_and_family Family

8/10

Excellent

02 May 2026

Nicole

It was great for the price! Such a cozy place! It was like a studio apartment. It had some wear & tear, chipped paint on the kitchen cabinets & the tub could use a little work but for the price, you can’t beat it. We missed the breakfast because it ended at 9am. I’d like to see that stretched to 10 but it looked like a good set up. Maybe next time because I’ll definitely go back!

Friends_and_family Family

8/10

Excellent

30 Apr 2026

Stephen

Room was very clean having the fireplace was a big bonus

Partner

10/10

Exceptional

04 Apr 2026

Missy

Yes i had everything i needed this time

Partner

6/10

Pleasant

11 Mar 2026

Sara

Place was great except breakfast lack luster and no pool

6/10

Pleasant

01 Mar 2026

Jennie

There was no shampoo or conditioner in the bathroom. The pool and hot tub are closed and they only put this on the hotels site not on any of the booking sites like hotels.com so this was very disappointing.

Friends_and_family Family

2/10

Poor

26 Feb 2026

Brendan

I stayed at Sonesta in Burlington VT last week from 2/17/26-2/19/26 where I have previously stayed without issues but this time the entire experience was horrendous. I tried asking for the manager but he was never there and the worker I tried dealing with was beyond rude! My room had blood on the sheets, ants all around the stove, dead centipedes on the kitchen floor, bath towels had feces on them, the bathroom was extremely filthy covered in some feces plus hair, the pool was closed which was not disclosed prior, and breakfast consisted of only pancakes without any condiments and yogurt! Please assist me with this and if needed I have photos.

Friends

2/10

Poor

22 Feb 2026

Stephanie

I was charged an early check-in fee, but the room wasn't cleaned at all, despite the fact that I checked in an hour later than expected. Two male maintenance workers worked on the bathtub for over an hour, not asking if it was okay, swearing, and not realizing that, as a female, I may not be concerned for my safety. When leaving, they asked that I check to see if the plumbing leaked. I wasn't able to because they locked the utility door. I then had to clean the bathtub before it could be used, as well as the floors, which were dirtied after they walked across them in their work boots. I didn't feel comfortable using the kitchen area, as there were visible crumbs on the floor, in the cabinets, and on the counters. Additionally, the microwave was broken. After sharing my concerns with the desk clerk, there was no remedy offered.

2/10

Poor

22 Feb 2026

Simon

Not happy with the entire experience. When we checked in, we found out the Pool was Closed, which was extremely disappointing because it was actually the only reason we switch from the Air BNB we had perviously booked. The room it self was okay, but we immediately found a single sock and a winter hat, that was left from the last guest, which of course led us to believe the room had not been properly cleaned, The bathroom had a funky smell, and the tube had black mold around the edge. The kitchen cabinets were painted and had so many scratches all over them which just added to the worn and under serviced vibe. We had a fire place but the front desk told us we had to use the synthetic logs for purchase but they were out the only nights we were around and would have used it, adding to the disappointment. Which brings me to some safely concerns I had, there were huge icicles hanging off the roof eves, and when I say huge, one in particular I saw near the pool room, was so large it could have easily crushed a child if it broke lose and fell on someone, I recognized the danger and wouldn’t let my two kids get close to it, but because they’re large and kinda beautiful some kids and grown ups are naturally drawn to get close I saw a lot of evidence some of the icicles had broken and fell on the concrete pathways which was alarming that nobody was cleaning that up which was both a tripping hazard and a dangerous to anyone walking under They were not small chunks of ice.

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Nora

Location, friendly staff!

4/10

Poor

21 Feb 2026

Glen

The room was dingy, it definitely felt like it needed a good cleaning. One of the main reasons we booked was because of its capacity. We were traveling with 3 children and needed beds for each. The sofa was a pull-out bed, which was exactly what we needed. Problem was there was no blanket/comforter or pillow for the pull-out. I called the front desk as was asked if I really needed it. Then I was told he would call back in about 10 minutes because the linens were being washed. This was about 11 pm. I never heard from or saw that person again. I tried calling the front desk and someone from Expedia tried calling and there was ne response. On top of that the channels they advertised didn't work and what did work would break up every few minutes. The place was a dive and it needs work. Only bright spot was the Front Desk Manager the next morning being understanding about our complaints and needing to find better accomodations for the rest of our stay (yes, we left).

Family_with_children

6/10

Pleasant

19 Feb 2026

Greg

There were ants in the room, and looks like the entire Building 10 had this problem. The management reimbursed portion of the cost, though.
Swimming pool was out of service, too, Kids were a bit disappointed.
I stayed in this hotel last year, and seems breakfast was of better quality; this year there was smaller selection.

Family_with_children

2/10

Poor

18 Feb 2026

Christina

Their pool is closed, the first room they gave us had ants crawling all over it, and the second room wasn't even swept. We checked out immediately.

Friends_and_family Family

8/10

Excellent

17 Feb 2026

John

Having the pool closed was a bummer for my son since it was a big advertisement in the photos. The breakfast was better than expected. The price and location were the winning combination for us

4/10

Poor

16 Feb 2026

Colleen

Room was dirty, smelled like cigarette smoke, the pool wasn’t open. If we had to be there for more than a night I would have switched hotels.

Friends_and_family Family

4/10

Poor

07 Feb 2026

Michael

There were problems controlling the heat, as well as problems with the TV. Front desk did not send anyone to help.

Leisure Partner

2/10

Poor

03 Feb 2026

Jacquelyn

It was negative 8 degrees outside… we were forced to leave our house because of a sewage . I had stayed at this hotel many years ago and it was OK but this time was a nightmare. The first thing we noticed was at the door did not shut unless you slammed. Second, it’s smelled like weed, then we noticed that the room was dirty- crumbs all around stove and some old cheese in the fridge. No garbage bag in the can, many blood stains on carpet and bathroom floor was dirty. Frigid arctic air blowing in from two sides of room. We were so cold and our feet were numb. We had a toddler with us too. Gap around door of about 1/2 inch letting arctic air blow in! We couldn’t get our money back because we had booked through Orbitz so the hotel said they could do nothing about that. All I know is we will never go back there again.

6/10

Pleasant

20 Jan 2026

Rachel

This was our second stay at the Sonesta in Burlington, however this time was not nearly the same positive experience. The room was dirty upon arrival and as we arrived very late, there was nothing they could do. The couch was filthy and there was food and dirt in the cushions. There was food left in the cabinets, the dishwasher was full of dirty dishes, and even a dirty pan left inside the oven. The shower was filthy and the water wouldn't drain, and there were no extra linens for the pull out couch. Finally, the pool was out of order.

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Chandra

Everything was great

Self

8/10

Excellent

10 Jan 2026

Robin

As always, my favorite place to stay.

Business

4/10

Poor

09 Jan 2026

Osmar

Upon arrival we noticed that room was not clean. There was hair in both bathrooms and around the sinks. The upstairs bed was missing sheets and all the tv’s were missing the remotes.

We called the front desk and they brought us sheets and had to call again for remotes. We ended up cleaning and disinfecting both bathrooms and kitchen so we didn’t have to call for the third time.

The ceiling fan in the living did not work and the light flickered and buzzed when you turned it on. We found old socks in the upstairs and other items from the last guest that were not picked up.

Leisure Family

6/10

Pleasant

01 Jan 2026

Jennifer

The room was ok , but not as clean as it could have been , there were some stains on the carpet and a lot of dust on the top of our headboard , etc . The pool didn’t work which is one of the reasons we chose the hotel . The person that I spoke to the day before we checked in and said that it was being worked on, and it might be fixed the next day but he couldn’t promise .
Upon check in the very very sweet girl that worked at the front desk said no, it’s not expected to be ready for a couple weeks.
It has been very icy in Vermont , walking to the room from our car was very slick , and some of the landings outside were glare ice . The girl at the front desk offered to give us some rock salt to take with us and then discovered she didn’t have any . I suggest contracting someone to sand the lots and walkways before someone gets hurt .
Tv was messed up, channels scrambled and not coming in. Girl at desk said they had recently switched her providers and there were issues .
Overall the bed was comfy and our stay wasn’t bad , but there are definite needs for better housekeeping and maintenance .
The girl at the desk whose name I don’t recall was so nice !

Leisure Family

8/10

Excellent

31 Dec 2025

Emily

Room had great amenities, especially at the price - its great to have a kitchen and couch. Staff was very helpful, maintenance quicjly fixed a sink/tub that didn't drain.

However, the

4/10

Poor

31 Dec 2025

Melissa

At check in was told there was a $250.00 deposit for the room on top of the $160.00 room charge. On arrival to the room the door was left open. The toilet tank lid was off and the utility room door was left open.

Friends_and_family Friends

10/10

Exceptional

30 Dec 2025

Marcin

Very good breakfast, nice stuff, fireplace in the room, kitchenette. Only swimming pool and jacuzzi was temporarily unavailable, but they are working on it

Leisure Family

2/10

Poor

30 Dec 2025

Elyonel

The room was dirty, the kitchen drawers were broken, and the power outlets were broken, which was a safety hazard. The carpet was torn. I stayed for five days, and housekeeping never cleaned the room, and the trash was overflowing. When it snowed, no one from the hotel cleared the sidewalks, which created a slip and fall hazard when going to breakfast. The laundry area was filthy and awful.

Leisure Family

8/10

Excellent

28 Dec 2025

abbie

Friendly staff and clean warm rooms. We wish the pool had been open! They have a nice pool which is why we picked this place

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Dorothy

Room was nice. Kitchen needed updating, but was adequate. Was perfect for what we needed. Staff was very pleasant.

Leisure Family

8/10

Excellent

26 Dec 2025

Carolin

Place clean, good staff, the only no liked was the poor breakfast.

Leisure Family

8/10

Excellent

09 Dec 2025

Colleen

Courteous staff, comfortable beds

Leisure Friends

8/10

Excellent

03 Dec 2025

Rohit

Duplex style rooms are comfortable with big family. 2 separate bathrooms are very comfortable.

Leisure Family_with_children

4/10

Poor

03 Dec 2025

Wilder

The receptionist was very attentive to our accommodation, but the rooms were dirty, the chairs were old and filthy, the table was wobbly, and the refrigerator shelf falls down when you open it. The pool is okay, but the hot tub has cold water instead of hot. Poor management; practically everything is falling apart. I need everything replaced. That's why I gave it this rating. I don't recommend staying there.

Leisure Family

2/10

Poor

30 Nov 2025

Madeline

The hotel is supposed to provide a full refund. The hotel was infested with cockroaches and we were not able to stay.

10/10

Exceptional

29 Nov 2025

Tina

Nice place to stay I will be back

Leisure Family

10/10

Exceptional

27 Nov 2025

Lawrence

My only complaint was with the heating system. It's gas-fired and in a locked closet off the kitchenette. When it goes off and on, it is noisy, like any gas furnace. But it is not terrible. The bed was very comfortable, lots of hot water, the room was very clean, and nice, thick towels.

6/10

Pleasant

14 Nov 2025

Jeremy

The bathroom had not been cleaned, the toilet was dirty. We registered three guests (myself and my two teenaged sons), but linens for the third guest were not provided. When we called to request linens (at 6pm), we were told all staff had left for the day and we would have to return to the front desk to get them ourselves. No one was at the front desk. Breakfast was an extreme minimalist take, with instant scrambled eggs, and a mix of other cheap carbs. You get what you pay for, I suppose.

Friends_and_family Family

8/10

Excellent

10 Nov 2025

Angie

Great location and friendly, helpful staff. Room was good sized easy access from parking. needs updating. had no wash clothes. but overall a good stay and will be staying again.

Leisure Pet

10/10

Exceptional

08 Nov 2025

Mark

Didn't eat the breakfast

8/10

Excellent

04 Nov 2025

Robert

A little hard to find your room due to the layout.

4/10

Poor

02 Nov 2025

Barb

The room had a lot of damage, and non-working lights. There is zero service. You carry your towels down to the check-in area to trade them for ,allegedly, clean ones. You empty your own trash. We were there two nights during a long road trip and decided to do laundry. The laundry room was FILTHY; two dirty washers, three dirty dryers, one out of order. Very dirty floor with a pile of moldy clothes in a corner. (Shut the door and left.) The outside wood supports and trim are rotting, and in some areas the rotting wood was just painted over. Bags of trash were near doors, and not picked up the entire time we were there. Pretty in a picture, neglected dump up close.

Leisure Partner

10/10

Exceptional

31 Oct 2025

David

Pet friendly.clean. The breakfast staff was excellent..front desk personal..excellent.
Nice stay and Thank You

Business_and_leisure Pet

2/10

Poor

30 Oct 2025

Leah

There were cockroaches in our room. We were eventually transferred to another room but not for hours after checking in.

Friends_and_family Friends

10/10

Exceptional

30 Oct 2025

Amanda

Very clean and the bed was very comfy:) I also love the full kitchen it makes meals so much easier... Thank You Kindly😊

Friends_and_family Family

2/10

Poor

29 Oct 2025

Evan

Would not let my son stay because he was not warning still haven’t got a refund

2/10

Poor

28 Oct 2025

Leah

I’d give 0/5 if I could. There were cockroaches in the room. They allowed me to switch rooms, but not for hours after I checked in.

Friends_and_family Friends

2/10

Poor

23 Oct 2025

Jeremy

i stayed there on 10/9-10/10 it is now 10/23 and i still haven’t gotten my deposit back the manager act like she don’t care i call for a week and half trying to resolve this and still nothing. they hung up on me they left me sitting on hold all in all just be careful way you stay and definitely keep an eye out on your money

Business_and_leisure

8/10

Excellent

23 Oct 2025

C

livable space with big kitchen and dishwasher. Convenient location

Leisure Family

10/10

Exceptional

22 Oct 2025

Donnie

Good property

Family_with_children

8/10

Excellent

21 Oct 2025

Richard

The complex was very neat and clean. The breakfast was great with a magical pancake maker. The woman who worked in providing the breakfast was very helpful, and I noticed that she went out of her way to make some breakfast options for a couple of individuals who were a couple of minutes late. Well done.

Leisure Partner

2/10

Poor

19 Oct 2025

Kelly

Since they allow people to live there it has gone downhill. People were loud and partying till middle of night and the grounds and building are falling apart

Leisure Family

2/10

Poor

19 Oct 2025

Michelle

We were only there one night otherwise I would have left. We entered our room and there were stains all over the rug throughout the whole room. There was a cigarette burn in the ottoman. The shower did not drain. The light switches were difficult to find - not convenient. The appliances were rusted and old. They are currently doing all the rooms over but it should have never gotten this bad.

Friends_and_family Family