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Smart Suites Ascend Hotel Collection
Burlington/Stowe - VT · United States
1700 Shelburne RdView location
8.4/10Excellent1,006 Reviews
Cleanliness8.4/10 8.4
Service9.0/10 9.0
Comfort8.4/10 8.4
Condition8.0/10 8.0
Neighborhood8.8/10 8.8
Amenities7.8/10 7.8
See all ratings- Business hotels
- Pet friendly Hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Smart Suites Ascend Hotel Collection
Book your next family holiday or even weekend getaway at the Smart Suites, Ascend Hotel Collection, only minutes from the excitement of the Church Street Marketplace, Waterfront Park, Vermont Teddy Bear Factory and the Shelburne Museum.
Break a sweat in the fitness center or soak up the sunshine on the sundeck. Grab a refreshing cocktail and bite to eat at the onsite full-service restaurant and bar. Host an event in our meeting space accommodating up to 20 guests.
Free parking is available for both compact and oversized vehicles, and you can stay connected with free WiFi. Added perks include free breakfast served each morning, late checkout and valet laundry service. Our business center lets you stay productive around the clock. Pets Allowed, Dogs - 25.
00 USD per stay for 7 nights or less. 50. 00 USD per stay for 8 nights or more. Cats - 50. 00 USD per stay for 7 nights or less. 100. 00 USD per stay for 8 nights or more.
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Located in South Burlington, Smart Suites, an Ascend Collection Hotel is within a 10-minute drive of Champlain College and Shelburne Farms. This hotel is 3.2 mi (5.1 km) from University of Vermont and 3.6 mi (5.8 km) from Church Street Marketplace.
Make yourself at home in one of the 81 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in South Burlington? This hotel has 836 square feet (78 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:00 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No alcohol served onsite
LGBTQIA+ friendly
Professional property host/manager
Property does not require health documentation at check-in
Pets allowed
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Important information
-
You need to know
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Alcohol is not served at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
-
Minimal age
21
-
Optional fees
- Pet fee: USD 50.0 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Overlook Park
2 km / 1.3 mi
UVM Health Network
3 km / 1.9 mi
Red Rocks Park
3.1 km / 2 mi
World's Tallest Filing Cabinet
3.9 km / 2.5 mi
Oakledge Park
4 km / 2.5 mi
Blanchard Beach
4.2 km / 2.6 mi
Oakledge Cove
4.4 km / 2.7 mi
Champlain College
5 km / 3.1 mi
University of Vermont
5.1 km / 3.2 mi
Grand Isle Lake House
5.1 km / 3.2 mi
Pine Street Art Works
5.2 km / 3.2 mi
Samuel de Champlain Statue
5.5 km / 3.4 mi
Shelburne Farms
5.6 km / 3.5 mi
Trinity Episcopal Church
5.7 km / 3.5 mi
Burlington Country Club
5.7 km / 3.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 81
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Laundry service
- Hotel safe
- Lift access
- GymExtra charge
- Newspapers
- Luggage room
Show 8 more facilities & services
- Clothes dryer
- Grill/BBQ
- Conference room
- Meeting room
- Breakfast
- Picnic
- Non-smoking establishment
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmart Suites Ascend Hotel Collection
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE WITH JACUZZISUITE • DELUXE WITH JACUZZISUI.DX-JA
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmart Suites Ascend Hotel Collection
SUITE DELUXE WITH JACUZZI
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-JA
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmart Suites Ascend Hotel Collection
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmart Suites Ascend Hotel Collection
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmart Suites Ascend Hotel Collection
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmart Suites Ascend Hotel Collection
SUITE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO DOUBLE BEDS NON SMOKINGSUITE • TWO DOUBLE BEDS NON SMOKINGSUI.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmart Suites Ascend Hotel Collection
SUITE TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmart Suites Ascend Hotel Collection
SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmart Suites Ascend Hotel Collection
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySmart Suites Ascend Hotel Collection
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Smart Suites Ascend Hotel Collection
100
reviews shown
Jerrold
Thanks for a great visit
Rich
Large room, clean, all needed amenities at reasonable price.
Terri
The staff were wonderful. I sprained my ankle while downtown and they came to my rescue when getting back from the emergency room with a bag of ice, a wheelchair and an ace bandage. Very helpful.
John
Overall clean and had a good experience
Lisa
The hotel is in need of some major tlc!
The carpet needed attention and the rooms smelled. We moved from one that had a mold smell to another that had an unidentifiable smell. The beds were clean and comfortable. We would not stay there again
The carpet needed attention and the rooms smelled. We moved from one that had a mold smell to another that had an unidentifiable smell. The beds were clean and comfortable. We would not stay there again
Lynn
Friendly
Elizabeth
The room was very clean!! I love the separate bedroom from the living room and kitchen. The room was huge. The hotel was quiet and the hot breakfast was an added bonus. I would highly recommend this hotel.
Dawn Carol
The property was conveniently located and surrounded by retail stores and dinner options. Staff was extremely friendly, attentive and helpful. However the room was disappointing. The kitchen and bathroom showed signs of wear and tear, not all electric outlets were working and the hair dryer was also not working…luckily I brought my own. Lack of attention to detailed cleaning as we found cobwebs near the air conditioner and under the lamp shades.
Kristen
Stayed for UVM graduation weekend. The staff at check in were very friendly and accommodating. Prices are always high on these types of weekends and didn’t have high expectations.
The ice maker in my fridge wasn’t working and when I asked a housekeeper about it, they sent some right up. So it’s a bit dated, but the room was very clean and spacious. I didn’t need the kitchenette, but it was perfect if you did.
The ice maker in my fridge wasn’t working and when I asked a housekeeper about it, they sent some right up. So it’s a bit dated, but the room was very clean and spacious. I didn’t need the kitchenette, but it was perfect if you did.
Sue
We were traveling with 4 people and while on the way we received a call for a complimentary upgrade for a larger suite
JOCELYN
Very clean, friendly staff.
Loud radiator, and frig is also loud . It starts up and shuts off on and off all night long.
Walls are very thin, not a place for restful sleep.
Loud radiator, and frig is also loud . It starts up and shuts off on and off all night long.
Walls are very thin, not a place for restful sleep.
Andrea
Stayed here as a solo female traveler in for work. Reserved one of the jacuzzi rooms, and the room was HUGE and the jacuzzi was absolutely phenomenal and would absolutely recommend upgrading to the room if you can. The room itself was very clean, had everything I could need for my stay, very quiet even though the parking lot was full everyday, and overall it was a great stay. The front desk folks were always welcoming and helpful. One thing to note, def a lot of workers (maybe construction?) staying at the building so something as a solo female I took note of, but I never felt unsafe or weary. It all felt very welcoming and they were there to just do their thing. The very front door towards the street/ lower level I found unlocked a few times, but the door was harder to close so maybe thats why. I'd recommend staying here, and would def stay here again as well.
Joseph
Loved the room, but breakfast lady was incredibly rude. Most of the staff are very kind, pleasant and helpful.
Brenda
I can’t deny that the staff was friendly and the hotel is clean, although a smell of food lingered in the hallways which was understandable, given that the rooms are equipped with kitchens. As for breakfast, it is more of the same; there isn't much variety to choose from just the basics. Regarding the property itself, it is somewhat dated.The hallway carpets shift underfoot when walking with a suitcase, causing the wheels to get stuck. Furthermore, the facility lacks proper accessibility for people using wheelchairs or walkers; the entrance is complicated and, in fact,damaged making access difficult not only for guests with disabilities but also for anyone carrying luggage.This poses a serious issue: should an emergency arise requiring paramedics to bring a stretcher inside, the doorways are too narrow,and the entrance remains awkward to navigate due to the broken flooring.The parking lot is riddled with potholes everywhere including the accessible parking area and the space directly in front of the hotel making it, as I mentioned earlier, extremely difficult to transport someone in a wheelchair from the parking lot into the building.The same difficulty would apply to an ambulance crew needing to bring a stretcher inside.The elevator is very small, accommodating only 2 adults or a family of 4 at a time.Finally,regarding the \"smoke-free\"designation:they really ought to remove it, as they effectively allow people to smoke on the premises seemingly just to get $250 cleaning fee.
Zachary
a
Patrick
Kitchen was well equipped but we didn’t need to cook.
Staff were very friendly and accommodating.
The included breakfast was basic, nothing exciting basics to get you started.
The room was clean but dated, carper fraying at the bathroom door, pipe noises throughout the night and the HVAC was not easy to control.
Staff were very friendly and accommodating.
The included breakfast was basic, nothing exciting basics to get you started.
The room was clean but dated, carper fraying at the bathroom door, pipe noises throughout the night and the HVAC was not easy to control.
Taesha
Our stay was very nice and would stay at this hotel again! Our room was upgraded and was a very nice surprise to start our getaway. The continental breakfast was hot and fresh every morning of our stay. Staff was very kind and quick when needing assistance. The room was very clean and spacious. We will definitely stay again in the future!
Jennifer
I booked the room because it had a jetted tub.. someone from the front desk came up around midnight asking if there was water on the floor, which there was not, there was no overflow at all. We were told we could not use the tub again during our stay as it flooded the room below us.
Tonyia
I chose this hotel because the description includes electric car charging. But they only have plugs on light poles, not charging stations. I'm in a rental car and don't have a cord, so this left me in a real bind. The woman at check-in said there weren't any charging stations around, but at checkout the guy said there's one right next door. It was frustrating.
Anna
Everything was great
Erica
Nice quiet
Katie
The staff friendly as always room was clean jacuzzi tub awesome it was my 3rd stay and definitely will be booking again
Courtney
The room was great. I loved the set up and had little to no issues. The pool area and hot tub were great ,except for the walk in the cold. I would definately recommend this hotel and would book at this hotel again for sure. The staff was very friendly and attentive.
Jarred
Best stat ever
Easton
The location was perfect but there was construction from Monday to Friday. For 5 days out of our 8 days vacation we were woken up each morning at 7:30am until 4-5:00pm. We were not told about this construction and this left a very bad taste. Management should really think about informing their guest on matters that affect their stay. Expedia should assist in some form of compensation for this uncomfortable stay
Chrispin
The staff was great (shout out to Rob), the great was clean, spacious and quiet and the breakfast was convenient and good! We really enjoyed our stay and will be back!
Danielle
Yes It was very outstanding
Stephen
Yes roomnwas very clesn
Michael
Everything was great. The room was great. The staff was great.
Amy
Clean room, very nice staff
Colby
Needs upgrades
kim
Clean, comfortable, and convenient. The staff was friendly and our stay was easy. A good choice for a home base for a weekend adventure.
Kimberly
Clean room, Jacuzzi tub was wonderful, good breakfast options, friendly staff. Main parking lot was full each night - parked at approved property across the street which was close, but activity in that area made me feel on guard walking over to the hotel alone at night. Would stay again though
Ronald
Grea, friendly, accommodating staff.
Charles
The room was super clean. The bed was terribly uncomfortable, had a huge dip on the middle of it which made sleeping difficult. The breakfast is great and the staff is super friendly.
Selle
Is so nice
Rose
Clean room, friendly staff.
Daina
Clean room, helpful staff. Would like more breakfast choices.
Widline
Excellent experience
Maricel
Great beautiful hotel clean and spacious rooms with great amenities staff are great friendly amazing only i was not happy the shower not great water not strong breakfast it's okay
Martin
Staff was very friendly and helpful. I have to give a shout out to Rob at the front desk. I had lost my expensive earbuds and he went out of his way to help me look for them, including going through the trash in the breakfast dinner area item by item in the thought may have accidentally tossed them in the trash with my breakfast leftovers. He found them! I am very grateful.
Yahya
Staff was friendly
Amy
Friendly staff
Rita
Bathroom lacks a fan. Room was clean and well appointed as advertised.
Robert
Great check in lady, staff very nice, overall very happy
Regima
Rooms were dated but nice and quaint. Staff was amazing
Tuhina
Great suite, clean, and front desk provided an amenity I forgot to pack which I really appreciate.
Breakfast needs improvement, more variety needed for hot items, and refrigerator needs to be set cooler for the boiled eggs and yogurt.
Breakfast needs improvement, more variety needed for hot items, and refrigerator needs to be set cooler for the boiled eggs and yogurt.
Rodrick
Our room was spotless and very welcoming. Brent was the front desk employee, very knowledgeable an and friendly.
Everything was in working order.The remote for the t v the air conditioner, the refrigerator was already cold. I recommend this place and would stay here again.
Everything was in working order.The remote for the t v the air conditioner, the refrigerator was already cold. I recommend this place and would stay here again.
DONALD
Great room- hotel outstanding in all respects
Sarah
Overall was clean and located on a good area.
Monica
Breakfast was good, quick and fresh.
Michelle
The room is spacious and clean.
Susan
Clean room and friendly staff
H
Our check in was lengthy with tons of what felt like random questions.
Our room was a good size with living area and bedroom and kitchenette. No complaints there. But this room was either a smoking room once upon a time or in rooms nearby. Noticeable odor of old smoke and mildew: carpets dirty and stained and walls also dirty. Our tv stopped working after the first night. And not all the lights worked. I paid 1k for 3 nights which was way over my budget but desperate as all other nearby stays were already booked.
Our room was a good size with living area and bedroom and kitchenette. No complaints there. But this room was either a smoking room once upon a time or in rooms nearby. Noticeable odor of old smoke and mildew: carpets dirty and stained and walls also dirty. Our tv stopped working after the first night. And not all the lights worked. I paid 1k for 3 nights which was way over my budget but desperate as all other nearby stays were already booked.
DENISE
The body lotion left in bathroom was used. The property needed cleaning and carpet repaired. The $438 cost per night was extremely high for what I would say is a 2 star hotel. Loud neighbors and water pipes in the walls.
Johnna Ann
Great place to stay
The room was spacious and the staff provided a pack and play for us.
Susan
Not worth what I paid. Rooms were clean and spacious and beds were comfortable, however the breakfast buffet was less than average to poor (in the case of the hot food) and the entire hotel had an unappealing odor.
Lisa
Easy to navigate. The room was clean, comfortable bed. The staff was very frand accomodating. The hotel itself was quiet, other guests quiet. Very happy with our stay.
Rommel
The staff were great and accommodating . The over all price was ok. The things not so great: the halls and elevator has a dingy smell which also was present in our room. The place is just out dated and really needs TLC. The beds were small for our room. The ice machine in our fridge did not work. Low shower pressure.
SYLVIA
Lovely, friendly, helpful staff.
Sherry
Nice quiet night
Linda
The room was surprisingly large and well appointed. I was confused that I had to pre arrange having the towels changed and the bed remade.
The staff was excellent, very professional and knowledgeable- the cookie at Insomnia Cookie was delicious.
The staff was excellent, very professional and knowledgeable- the cookie at Insomnia Cookie was delicious.
PAMELA
The ice maker did not work in our unit. We reported it but it was never resolved. We had to go buy ice.
Other than that the stay was okay.
Other than that the stay was okay.
Joshua
Fine for a quick, inexpensive weekend.
The room was nice. I had a very large room. The bed and sheets were comfortable. Television and channels were good. Bathroom was clean and had enough toiletries for my stay. My only issue is that the hotel and my room smelled of cigarette and marijuana smoke. Price was good.
Danielle
Clean room large rooms. Close to UVM. Friendly staff.
Wyatt
AC did not really work. It was only mid 70s and the AC never dropped the temp in the room both days we were there. The carpet was stained and had junk in areas. First 15 minutes in the room I killed 2 cockroaches in the bathroom. The lady’s at the desk were super nice though!
Lynne
Super clean.
Michelle
The hotel was clean and friendly. Staff was helpful. Breakfast was great! It’s a little dated but well maintained. Will be back!
David
Nice and clean room. Enjoyed our stay.
Vincent
Would not recommend
Mary E.
Place needs updated and doors don’t work properly. Not too clean and smells like air freshener. Staff was great though
Sachiyo
The stay was comfortable. Staff were all friendly and very helpful, which made my staying enjoyable. The facility is not new, but well maintained and clean.
I would definitely return this hotel.
I would definitely return this hotel.
David
Nice and quiet room. Breakfast was good. This motel met our needs just fine.
Irwin
I liked the staff. But the breakfast was skimpy; no potatoes; and the smell of the kitchen sometimes reached the elevator. A wonderful Italian restaurant in an old former residence is a short walk from this place.
Sharon
Very clean and great staff…
Cheryl
It was very convenient
The staff was very helpful and friendly
The staff was very helpful and friendly
Todd
Nice place would stay again.
Evelyn
Staff was very friendly and helpful. Easy access to restaurants nearby.
Shari
Location great. Room was big and comfortable. Heating worked well. Comforter was very nice. Pillows were good but could use a bit more fluff.
FACETA
Pleasant Surprise!
They staff was friendly and professional. The parking lot was free,clean and well lit. The location was near plenty of restaurants, shops,gas and other hotels.The free breakfast was a pleasant variety. Very clean. The rooms were pretty clean but kitchen could've been cleaned better. No deposit !Looks like it was remodeled. Better than pictured.
Karina
Basic suite accommodations were fine. The building needs updates, such as the bubbled warped carpet in the hallways. Felt more geared toward transitional housing than for tourists.
Mark
Large rooms, short drive to downtown Burlington
Petya
I didn’t like the smell in the rooms.
I like that the rooms were clean, the hotel was quiet.
I like that the rooms were clean, the hotel was quiet.
Xiaoming
it is good
Charles
Good location, good value with large suite and kitchen is always a bonus
Verified traveler
Ok stay
This hotel is pretty rundown for the price that you end up paying… The staff is extremely friendly, but it is a very very outdated stay
Valerie
The scent of air freshener was so strong I was dizzy the next day.
Herbert
Clean , comfortable and service very professional and helpful .
Jami Sue
The staff were all super helpful and pleasant. Room was very clean.
MAITHILI
Shirt stay in Burlington
The hotel was convenient and having a small kitchenette was a plus. The rooms, though clean, could use a refresh. Couch and carpet gad stains. Beds were comfortable. Shower toiletries were basic. Breakfast was very basic but did have a waffle station. Parking was convenient and plentiful. One TV and a couple of lamps out in the suite. It was a 2 night stay and we were mostly out of the suite.
Christina
The staff was very friendly.
Kim
Quick stay
Good for family and business. The hotel is getting a little worn could use some updating but the room had a kitchen, desk to work at with kitchen table. Breakfast was good, waffles and other hot stuff. Would stay again
Verified traveler
It was quiet. Front desk staff are very friendly. Room had a bit of an odor. Very pet friendly. We were visiting family so didn't spend much time in the room except for to sleep and shower.
Terri
Everything was very clean and the staff were very pleasant and accommodating.
Kathleen
Property in need of a refresh - carpet fraying, wallpaper peeling, paint chipped.
Kathy
The staff was awesome! So friendly and accommodating. Upon entering the lobby the first thing that occurred to us was how clean and welcoming it was. We loved our room. Spotless, comfortable and spacious. Highly recommend!
Miles
We had an adjoining room, not by choice, person next door very noisy. Having what sounded like a very long argument on her phone. Sound proofing could be better. Alex who checked us in was wonderful and cheerful and efficient. Our TV did not work and we called the front desk,Alex was up in a few minutes and adjusted a setting and fixed it. Breakfast ok. King size Studio suite was larger than I anticipated and very nice.
Katherine
We booked a suite at this hotel which was spacious and comfortable. The location was good with easy access to the downtown area, attractions and shopping / eating. Despite being close to the highway we didn't have any issues with noise. Parts of the hotel felt dated and in need of a refresh, but it we couldn't fault the cleanliness or the staff who were all friendly and helpful.
Paul
Everything as it should be. Suite was large and had good layout. Breakfast was okay. Property was clean and safe.
Michael
Value for money, great staff!
Location & surroundings
Smart Suites Ascend Hotel Collection
1700 Shelburne Rd, Burlington, United States
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Smart Suites Ascend Hotel Collection
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