Name: Quality Inn Shelburne - Burlington
Address: 2572 Shelburne Road, Shelburne, 05482, US

4/10

Poor

04 Aug 2026

Penelope

The cleanliness and overall presentation of the property was poor. The exterior halls near the stairs needed vacuuming. In the room, the bathtub's enamel coating was peeling, the room smelled very musty and I felt compelled to have shoes on my feet at all times. Very disappointed.

6/10

Pleasant

03 Aug 2026

Valentino

The losting says it has a pool/hot tub, but the Hot Tub is permanently closed and the pool is iffy at best

4/10

Poor

29 Jul 2026

Tim

Hallway to our room smelled like garbage. Washing machine next to our room was deafeningly loud. Door to bathroom was horribly squeaky.
Quality Inn: In name only. Overall, I grade this lodging facility with a D minus.

4/10

Poor

29 Jul 2026

J. Douglas

Pool was unusable - water was the color of dirty dish water. Exterior of buildings were unmaintained. Windows in room were cloudy. Breakfast was poor quality. No maid service.

6/10

Pleasant

26 Jul 2026

Stephen

nice staff.
there was a dirty hand towel on the bathroom sink when i arrived.
the light above the mirror in the bathroom did not work.

8/10

Excellent

25 Jul 2026

amber

Great property for the price. decent breakfast. quiet and clean

10/10

Exceptional

24 Jul 2026

Aime

Great Location. Quick check in. Friendly staff throughout our 2 day stay. Breakfast was like most hotels. What stood out was the attendant making sure everything was clean and filled as needed. Definitely would take again.

8/10

Excellent

21 Jul 2026

Ricardo

The Bed was great. The building is older . The break was basic but good

Pet

2/10

Poor

19 Jul 2026

Luisa

Don't stay here. It all went wrong from the moment we checked in. We were given a room key to an already occupied room. Yes...at 1am (we had a late flight), we walked in on someone sleeping. The check-in employee didnt believe us, so he felt the need to go back to the room, wake the guy up and ask for his ID! Apparently there was a room mix up with the computer, so he gave us the room the guy was originally supposed to be in. When we walked into the 2nd room, it was FAR from being home sweet home. It was dark and smelled like wet dog, big stain on the comforter, the pillows looked lumpy and gross, the carpet was an off-shade of black, with dirt from probably the 1970s and there were bugs in the fridge. Without hesitation, our decision to leave was almost instant. We went half a mile up the street and stayed at the Holiday Inn Express...WOW! ... what a night and day difference! ... friendly and caring staff, CLEAN rooms, and even a good breakfast. That would be my honest recommendation if you want to have one less headache while being away from home. If you're considering a stay at the Quality Inn, run in the opposite direction and save yourself the hassle (and probably some medical bills).

Partner

4/10

Poor

16 Jul 2026

Gwenyth

For the price, this motel is extremely run down and depressing. The grounds are filthy. I chose this motel because it is dog friendly, but the floor of the room was bare linoleum which was slippery and not cozy for my dog at all..

Pet

2/10

Poor

16 Jul 2026

Rodrigo

It doesn't smell good. The carpet is disgusting. Costly. At least it should be clean.

Business Partner

6/10

Pleasant

16 Jul 2026

Katrina

Ice machine broken, day time staff friendly but night staff late putting out microwaved breakfast-looked undercooked and next night found laying on couch in main area on phone. A/C worked minimally. Good for a one night stay but would not recommend for vacation or lengthy stay.

Friends_and_family Family

2/10

Poor

14 Jul 2026

Glenn

About an hour to check in, three other customers ahead of me and the desk attendant struggled basic check in process.
Bathtub was obviously painted over because the paint was peeling off.
No water pressure from the bathtub fixture. It was more of a drizzle then a shower.
Broken coffee machine.
Could see the outdoors around the air conditioner unit.
Electri shock and fire hazard from the bed being mashed against the side lamp plug, exposing the plug terminals.
Dingy and old carpet, likely from the '80s.
Definitely not worth $174/night.

Partner

8/10

Excellent

13 Jul 2026

PATRICK

Room was clean and breakfast was plenty and hot

Partner

2/10

Poor

10 Jul 2026

Richard

This property is not what the pictures show. We have stayedany places and this was a first.
No hot tub
Front desk clerk was less than polite.

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

Louis

A bit rundown but everything was clean and functional excellent value for the money for a basic room with breakfast. I rested very well that night

Self

2/10

Poor

09 Jul 2026

Paul

Do NOT stay here when it's hot out!!! They do not have working ACs. They had them running all day before we checked in in the evening. We ran the AC all night also. It didn't start working until about 5am and barely worked at that

Partner

8/10

Excellent

08 Jul 2026

Martha

Room was well appointed and clean. Pool water was very cold so we didn't use it. Several window screens were ripped.

Family

8/10

Excellent

08 Jul 2026

Vincent

It was a good and reasonable to stay. The above room was a bit noisy and the check in was easy, but staff attendant wasn't friendly or welcoming. I would go back for a short term stay.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Marvin

The property is in good shape. There is one confusing item. The layout of the rooms is a bit confusing. After check in, it took a few minutes to find our room due to physical numbering system. Otherwise, the stay was comfortable and relaxing.

Partner

10/10

Exceptional

30 Jun 2026

Donna

My only complaint was there were 2 washcloths for 3 people. They would have given us one , I am sure. I didn't ask.

Family_with_children

10/10

Exceptional

30 Jun 2026

Amanda

The property as a whole was wonderful and the staff were very helpful. Perfect location!

Family_with_children

6/10

Pleasant

19 Jun 2026

Ricky

OK

Family

10/10

Exceptional

15 Jun 2026

James

Clean room and great staff, nice job! Love hot tubs but I don't do community hot tubs. Would definitely stay there again.

Self

8/10

Excellent

14 Jun 2026

Shodhin

Fine enough. Would stay here again. Good deal for the price

Self

8/10

Excellent

07 Jun 2026

Shaun

Only slept here. Home visiting with family. Was gone most of the time.

Self

6/10

Pleasant

29 May 2026

Tim

Better than many Quality Inns. The rooms could stand an upgrade. It is quiet despite being right next to busy Route 7. Breakfast better than many QI. Could use more fresh fruit.

10/10

Exceptional

29 May 2026

Christine

Tout était propre parfait pour passer une nuit, déjeuner inclus. Air climatisé fonctionnelle. Piscine et spa qui ferme à 22h. Apprécié pour un peu de relaxation après un trajet en voiture. Le personnel était très sympathique. Il y a juste à notre arrivé, la personne à l’accueil avait l’air au bout de sa vie et reniflait sans retenue son gros mucus jusque dans le fond de sa gorge. Sinon le reste était vraiment bien😊

Partner

10/10

Exceptional

27 May 2026

Sophie

Love it out second time staying here we like the free breakfast and the pool especially! Hot tub is closed but it’s summer so not a big deal. Definitely like them a lot 10/10!

Partner

10/10

Exceptional

27 May 2026

Emily del rosario

Muy a gusto. Personal muy amable el desayuno.excelente lo recomiendocerca de el aereopurto..

Family

10/10

Exceptional

24 May 2026

Betzaida

Staff were friendly and accommodating my youngest that is a selective eater because of her adhd doesn't eat egg and cheese the hotel served for breakfast I spoke to one of the servers I understood he couldn't accommodate me by having plain eggs for my child a few minutes later he told me that plain eggs were being made for my child I was grateful and appreciated the accommodation the location of the hotel is on a main road and accessible to restaurants shopping stores gas stations and the highway shelburne farms and church st marketplace was 10-15 from hotel I was impressed with the stock of towels for after the pool I enjoyed my stay

Friends_and_family Family

6/10

Pleasant

20 May 2026

Rob

The building we were staying in also had the pool on the lower level. The humidity level was very high, there were obviously past roof leaks as there were numerous patches visible. In addition the building had a musty odor.

Family

2/10

Poor

19 May 2026

Verified traveler

The desk staff was friendly and helpful, but that didn’t make up for the physical experience and property. The room smelled like smoke even though it is a “100%” smoke free” facility. The floor was uneven and made noise and shook the dresser when you walked in the room. There is no elevator (I was traveling with two 80-somethings). The stairs were uneven and the railings were not as long as the stairs. There was an “upgrade” kitchen attached to our room but the appliances were all decades old - the oven had burn marks and didn’t look safe to use. The bathroom door didn’t latch shut. Apparently, they had begun painting the room but there was painting tape left in various places and there were paint swatches on the walls and unfinished work around the room. … The water pressure and hot water were both good and the beds were comfortable. … The worst part was the smell in the room.

Friends_and_family Family

8/10

Excellent

17 May 2026

liz

Clean rooms, good breakfast, quiet .
We needed extra towels and where questioned as to the type of room we had, front desk said something about counting towels . Other than that it was fine for what we needed . Would recommend to others for a quick weekend

Family

10/10

Exceptional

17 May 2026

Alejandro

Clean room

Self

6/10

Pleasant

16 May 2026

John

The building is ageing. There are good amenities, but in an somewhat worn out environment. Breakfast was free and tasted ok. Like all accommodations in Shelbourne, the price is much too high.

Partner

6/10

Pleasant

04 May 2026

Jurcek

Good location and this s t!

Partner

10/10

Exceptional

01 May 2026

Clarence

Had a great time, clean, affordable rooms, friendly staff, quiet, comfy beds, what more could you ask for?

Friends

2/10

Poor

19 Apr 2026

Waldo

Nothing is good about this hotel! No quality at all!!!

4/10

Poor

17 Apr 2026

Dany

Paper thin walls you can here every thing going on especially a busy road near by. The property is old and needs refreshing. Room carpet and bed sheets were dirty

Self

8/10

Excellent

12 Apr 2026

John

Desk person was polite and caring

8/10

Excellent

11 Apr 2026

April

Pros: lots of good variety at breakfast. Friendly staff, beds were comfy and room was clean and comfortable. Pool was nice.
Cons: parking is a little limited and a lot of upgrades were needed throughout the hotel. It did look like they were working on that. Overall for the money it was good.

Family_with_children

10/10

Exceptional

08 Apr 2026

Alice

It was clean, staff friendly and efficient. Sad to see jacuzzi is permanently off limits should say that in the hotel booking sites. Love having a sauna. Breakfast options great. We have stayed here a couple of times for ski trips it is convenient to get to them from here.

Friends_and_family Friends

8/10

Excellent

04 Apr 2026

Macarena

Pour le prix c'est correct

6/10

Pleasant

27 Mar 2026

Tom

Fire alarm went off for 30 minutes!!!
So ………LOUD!!!!!!!!!
Breakfast could be real eggs and cold!!!
Coffee made by Machine is the Worst!!!!

10/10

Exceptional

22 Mar 2026

Anne

A giod value. The pool was clean and well kept. Breakfast had many options. The staff were very sweet and helpful.

Family_with_children

10/10

Exceptional

14 Mar 2026

Lezley

Loved the late breakfast, sauna, and hit tub/pool!

Family_with_children

6/10

Pleasant

12 Mar 2026

Chelsea

Online picture looked better

Partner

8/10

Excellent

09 Mar 2026

Melissa

The staff were friendly!

Pet

8/10

Excellent

06 Mar 2026

Jason

Lots of improvement in the last few years. My wife and I have stayed here Many times in the last 7y. I will continue to come back.

Partner

8/10

Excellent

03 Mar 2026

Andre

Room was clean. Bed was good. Employees were courteous, but the pool was closed.

6/10

Pleasant

28 Feb 2026

Meridith

Staff was friendly however housekeeping could use a class in cleaning. There was a spill on the stairs that was never cleaned, dust on the fire extinguisher box, trails of sidewalk salt everywhere. They didn’t even shovel the walkway outside the main entrance. The beds were very firm. Breakfast was your standard hotel hot continental breakfast.

Friends_and_family Family

6/10

Pleasant

21 Feb 2026

Vincent

The pool and jacuzzi were Broken! Hopefully they have sauna

Family

6/10

Pleasant

19 Feb 2026

Phout

Getting closer to a two star rating. It's getting there with the dated motel vibes. Shower had broken fixtures, scuff marks, chipped and cracked moldings. The savior is the staff and parking and free breakfast. The pool is closed

Family_with_children

2/10

Poor

18 Feb 2026

Elen

Unfortunately, my experience at this hotel was very disappointing.

To begin with, the pool and hot tub were not functioning during peak winter season — which is extremely frustrating, especially considering that many guests come to ski and look forward to relaxing afterward. One of the main reasons I chose this hotel was specifically for those amenities.

There were constant loud water/pipe noises in the bathroom throughout the night that woke me up multiple times. It was very disruptive.

The room cleanliness was also below expectations. Housekeeping only made the bed but did not properly clean the bathroom (toilet, surfaces, etc.), which was unacceptable.

Breakfast quality needs significant improvement, both in variety and overall presentation.

On top of that, the staff was not welcoming and came across as unfriendly.

Overall, I would not recommend this hotel and would not return.

Partner

6/10

Pleasant

16 Feb 2026

Paul

The room was in ok condition despite the door lock being brocken and the bathroom a mess. Did bring it up to the staff both Saturday and Sunday.

2/10

Poor

16 Feb 2026

Jacob

Pool not available.
Staff indignant, refused to cooperate with price adjustment or refund.
I left one day early so I could change hotel.
Credit card dispute already launched.

Leisure Family

6/10

Pleasant

16 Feb 2026

ADAM J

The room was hopelessly average. Not horrible. Just very dated. Snow and ice removal was poor. Staff was very good and friendly. Desperately in need of basic upgrades. Breakfast was a pleasant experience. It is what it is. I would not choose this, but in a pinch at this price point it got the job done.

Leisure Family

8/10

Excellent

15 Feb 2026

Sue

Room was nice! Parking was terrible. Staff was great! Would have been better if person above didn’t stomp when they walked.

Partner

8/10

Excellent

15 Feb 2026

Zaven

All Was Good , Except the back door where our room was # 131 was off from the frame , so all the cold air was constantly coming in through the corridor. The POOL was off duty also, which was a Major disappointment for myself & my partner, since specifically in winter we like to swim indoors of course. Apparently the latest cold days affected the ventilation system. I guess next time I’ll call the place or just go somewhere else.

Partner

4/10

Poor

15 Feb 2026

Dustin

We went for the pool and it was closed, sheets on bed seemed dirty. Once we got clean sheets the bed was very comfortable though.

Leisure Family_with_children

10/10

Exceptional

09 Feb 2026

Anshin

Helpful, clean accomodations.

Business_and_leisure Self

10/10

Exceptional

08 Feb 2026

Keith

Staff at front desk got me in room very early. Much better place to work than the common area.

Leisure

2/10

Poor

28 Jan 2026

Nicholas

The room had Bed Bugs, had a straw covered in drugs left under the bed, left over food and cigurette burns in the sheets. The walls were peeling heavily and had lots of damages.

When brought to the attention of the employee working the night shift we were blown off and offered a different room when we asked about a refund.

When I asked if we could contact the manager somehow we were advised that they were unreachable, I then asked for an email address so I could forward photos and the email address I was given was invalid.

10/10 will not return. Total visit length of hotel 7minutes, Checked in - looked at the room - checked out.

However found a better hotel right down the road where they even explained that we were not the first customers that night to say the same thing.

Business_and_leisure Family_with_children

2/10

Poor

26 Jan 2026

Jennifer

Booked for pool and hot tub. But om arrival found out the pool and hot tub were closed would have been nice to know before booking.

Partner

10/10

Exceptional

18 Jan 2026

Juanna

The staff was friendly and very helpful.
The breakfast was really yummy as well.

Leisure Family_with_children

10/10

Exceptional

18 Jan 2026

Kathleen

The room was clean and the staff was great

2/10

Poor

17 Jan 2026

Bernadette

Terrible. Pay an extra 50 dollars and go elsewhere. Dirty, outdated and stinky. There were people fighting in the room Nextdoor or under me. I got zero sleep l. I thought someone was getting hurt and maybe I should have called the police. I left for the airport at 4AM and they were still yelling and screaming. I’m not exaggerating when I say I got no sleep.

10/10

Exceptional

17 Jan 2026

przemyslaw

Good breakfast. Friendly service

Leisure Family

8/10

Excellent

11 Jan 2026

Roland

Very clean hotel and friendly staff

Leisure Family_with_children

10/10

Exceptional

06 Jan 2026

John

Good clean room. Staff was friendly. Used pool in dead of winter. Breakfast offered lots of options.

10/10

Exceptional

04 Jan 2026

Erin

Everything was great! We especially enjoyed the hot tub and pool. Lots of breakfast options too.

Leisure Partner

6/10

Pleasant

04 Jan 2026

Walt

Staff was courteous and the hotel got the job done, but there is clearly some work to be done to improve site condition.

8/10

Excellent

04 Jan 2026

Angela

Everything was good but the room smelled musty

Leisure Friends

4/10

Poor

31 Dec 2025

Lydia

There was broken handles hanging on the desk, empty toilet paper rolls, empty shampoo and conditioner bottles, the pool was dirty and smelled like a fish tank when we got out of the pool we felt slimey and gross, pool house and chairs were dirty. Breakfast tables were dirty and most of the food was gone and not replenished. Staff was no where to be found when needed. Do not recommended this hotel and will not be returning.

Leisure Family

8/10

Excellent

29 Dec 2025

William

Our stay was great. Place is away from the noisy congested areas. We skied Bolton (30 mins) Smuggs (1 Hr) and Sugarbush (1 hr), Sauna was better than the hot tub which was generally noisy with kid traffic and the jets werent the greatest, but it was nice. Breakfast was nice

8/10

Excellent

27 Dec 2025

Yogendra Singh

Everything

Leisure Family_with_children

6/10

Pleasant

27 Dec 2025

rafik

Quit, staff very kind...

4/10

Poor

23 Dec 2025

Laura

In desperate need of some updating. Rooms are run down,

4/10

Poor

14 Dec 2025

william

C Minus. Good only if you come in late leave early

Business Self

6/10

Pleasant

11 Dec 2025

Kathryn

Dated feel. Staff very friendly

6/10

Pleasant

10 Dec 2025

Dean

Clean rooms, hot breakfast, hot tub could be a little warmer.

Business_and_leisure Partner

6/10

Pleasant

10 Dec 2025

Chintana

Hotel is a bit run

10/10

Exceptional

09 Dec 2025

Cory

Very understanding a respectful staff for checking in a clean spacious bedroom, pool area an hot excellent.

2/10

Poor

07 Dec 2025

Kimberly

The staff and assistant manager were horrible we we're
Staying in a room 162 for the dec 5 & dec 6 and last night ended up finding cockroach in our room and they are trying to deny it even when i have a picture of the bug and they only gave one day refund instead of refunding both nights and were very rude and acted like they didn't care and then gave me crap and didn't want me to report it to the Vermont health department

8/10

Excellent

30 Nov 2025

Jennifer

The staff was really nice.

10/10

Exceptional

29 Nov 2025

Lizette

I was happy to return to this Quality Inn Shelburne to find that it is well managed in the staff for very happy and pleasant to be around. front desk operators Justice and Drahcir were very welcoming and helpful throughout our stay. The room and property is very clean, organized and safe. The breakfast has a lot of options and it is a full breakfast. The pool and the hot tub area very clean. Perfect temperature and a nice option on a cold winter day. The only thing I would say there should be assigned to watch your step upon entering the pool area but other than that, this property is a perfect stay, especially for the price point and accessible to all points of interest. Few minute drive to Vermont teddy bear factory and Shelburne museum.

Leisure Friends

8/10

Excellent

26 Nov 2025

Michelle

The staff was very friendly and helpful. The room was clean and had a great amount of space.

Leisure Partner

10/10

Exceptional

25 Nov 2025

karl

Yes the room was spotless, staff was friendly and helpful

10/10

Exceptional

18 Nov 2025

Jane

My stay here was very comfortable. Staff were friendly and helpful. Overall, a really nice place and I will definitely stay again when I’m in Burlington.

2/10

Poor

11 Nov 2025

Chris

Worst hotel/ motel experience in my life. Don’t even waste your time with this nasty place. Claims rooms are non-smoking but smelt like every room was hot boxed all night with cigarettes. I say every room because I had to request to change rooms 4 times. Each time a room smelt just as bad with a different type of odor. I didn’t want to have to get up and leave at 9pm to find another hotel, but I had my 2 year old son with me and I didn’t want him exposed to that environment. Wall paper peeling off the walls, shower had mold, water stains all across the top of the ceiling, a bunch of dust in the vents. Holes in the baseboard in the walls in the hallways, where I say insects crawling in and out of. Used new pictures from the renovated byline, but the put me in the old building with the older rooms. Then when I requested a refund for falsely advertising certain rooms, they said it’s against their policy. Do not bring your family to this place.
The only good in that nasty building was the front desk lady on the night shift. Very accommodating, never gave an attitude when I asked to change my room. She was a sweet woman.

10/10

Exceptional

10 Nov 2025

Montress

Very nice staff

Leisure Partner

6/10

Pleasant

09 Nov 2025

Lisette

This is a motel. Rooms ipen towards outside, in Fall and Winter how can someone use the pool or hot tub and not get sick when coming out in the cold to get to your room?
The Wi-fi doesn’t work. It disconnects after a minute. I do not recommend this place if you stay thre during cold seasons.

Leisure Partner

6/10

Pleasant

09 Nov 2025

gary

Old and needs work

Partner

10/10

Exceptional

08 Nov 2025

Hannah

Staff was very welcoming and has been with all of my recent stays! Rooms are very well cleaned!