Andrew
Do not stay in these apartments. This review is for Apartment No 6
1) The hot water smelt of rotten eggs, which on investigation is linked to bacteria in the water tank. We had to resort to boiling the kettle to use hot water. We contacted the property 18th Feb to raise our concerns and did not get a reply. I raised a complaint with Expedia on our return and the property have refused to take any accountability for the problem. Expedia were very good dealing with the complaint though
2) The floor below us was being refurbished and building work started at 08.30 every day until around 17.00. We were not made aware of any such works going on.
3) The Bathroom cabinet was severely water damaged and had gone mouldy
4) The overhead shower was for visual effect only, as the pipe that should connect the shower valve to the shower head was not connected. It was also not fixed to the wall safely and came away easily.
5) There was no fluorescent bulb above the cooking hob, only an empty space where it should have been. This mean't cooking in very dim light
6) The freezer door was broken and kept falling off
7) The floors had definitely not been cleaned as our socks were filthy after just arriving
Akureyri is a lovely place, but it's a shame it was ruined by the accomodation
1) The hot water smelt of rotten eggs, which on investigation is linked to bacteria in the water tank. We had to resort to boiling the kettle to use hot water. We contacted the property 18th Feb to raise our concerns and did not get a reply. I raised a complaint with Expedia on our return and the property have refused to take any accountability for the problem. Expedia were very good dealing with the complaint though
2) The floor below us was being refurbished and building work started at 08.30 every day until around 17.00. We were not made aware of any such works going on.
3) The Bathroom cabinet was severely water damaged and had gone mouldy
4) The overhead shower was for visual effect only, as the pipe that should connect the shower valve to the shower head was not connected. It was also not fixed to the wall safely and came away easily.
5) There was no fluorescent bulb above the cooking hob, only an empty space where it should have been. This mean't cooking in very dim light
6) The freezer door was broken and kept falling off
7) The floors had definitely not been cleaned as our socks were filthy after just arriving
Akureyri is a lovely place, but it's a shame it was ruined by the accomodation
