INGRID
CLEAN, CLOSE TO SHOPING CENTER. VERY GOOD
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8.8/10Excellent654 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort8.4/10 8.4
Condition8.6/10 8.6
Neighborhood8.8/10 8.8
Amenities9.2/10 9.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Ibis Santo Andre
This charming hotel, located in Santo André, offers 180 accommodation units. Guests can enjoy Wi-Fi in public areas and a 24-hour reception desk. Committed to accessibility, the hotel provides wheelchair-accessible accommodations and facilities. On-site parking is also available. This eco-friendly hotel may charge additional fees for certain services.
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With a stay at ibis Santo Andre in Santo André, you'll be within a 15-minute drive of Aricanduva Shopping Center and Shopping ABC. This hotel is 10.8 mi (17.4 km) from Paulista Avenue and 11.2 mi (18 km) from Rua 25 de Marco.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Parking height restrictions apply
LGBTQIA+ friendly
Professional property host/manager
ESG Pulse
Pets allowed
Pet max weight (per pet) in kg is 15
Pet max weight (per pet) in lb is 33
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Important information
-
You need to know
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Property Registration Number 80.732.928/0069-98
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately BRL 58 for adults and BRL 29 for children
- Valet parking fee: BRL 24 per day
- Pet fee: BRL 50 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Portuguese
English
Spanish
Nearby attractions
Shopping ABC
2.9 km / 1.8 mi
Ginasio Poliesportivo Cidade de Sao Bernardo Adib Moyses Dib
5.7 km / 3.5 mi
Shopping Metropole
6.5 km / 4 mi
Maua Plaza Shopping
9.8 km / 6.1 mi
Sao Bernardo Plaza Shopping
10.9 km / 6.8 mi
São Paulo Aquarium
12.2 km / 7.6 mi
São Paulo Zoo
12.3 km / 7.7 mi
Aricanduva Shopping Center
12.7 km / 7.9 mi
Anália Franco Shopping Center
12.8 km / 8 mi
Paulista Museum
13.1 km / 8.1 mi
Shopping Plaza Sul
13.2 km / 8.2 mi
São Paulo Botanical Garden
13.9 km / 8.6 mi
Shopping Metro Santa Cruz
15 km / 9.3 mi
Aclimacao Park
15.2 km / 9.5 mi
Metro Boulevard Tatuape Shopping Center
15.8 km / 9.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 180
- Number of floors (main building): 10
- Accessible rooms: 2
- hotel
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Small pets allowed (under 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
Show 23 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Laundry service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Luggage room
- Towels and bed linen
- CaféExtra charge
- BarExtra charge
- Restaurant
- Air conditioning in Restaurant
- PrinterExtra charge
- PhotocopierExtra charge
- Breakfast buffet
- À la carte dinnerExtra charge
- SnacksExtra charge
- LGTBIQ friendly
- Non-smoking establishment
- Single-Use Plastic Free
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Santo Andre
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Santo Andre
DOUBLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDSAPARTMENT • TWO BEDS • 1 Bedroom • 18 m²APT.2B
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Minibar
- Centrally regulated air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Santo Andre
APARTMENT TWO BEDS
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2B
Room amenities
- TV
- Minibar
- Centrally regulated air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Santo Andre
APARTMENT TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2B-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Santo Andre
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Santo Andre
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 18 m²DBL.ST
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Minibar
- Centrally regulated air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Santo Andre
DOUBLE STANDARD
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- TV
- Minibar
- Centrally regulated air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT STANDARDAPARTMENT • STANDARD • 1 Bedroom • 18 m²APT.ST
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Minibar
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Santo Andre
APARTMENT STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST
Room amenities
- Centrally regulated air conditioning
- Minibar
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Santo Andre
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Santo Andre
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Santo Andre
TRIPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 18 m²DBL.DB
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Minibar
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Santo Andre
DOUBLE WITH DOUBLE BED
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB
Room amenities
- Centrally regulated air conditioning
- Minibar
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Ibis Santo Andre
100
reviews shown
Pedro
Nothing to declare
Wagner
Parking charges an extra fee. Shampoo was not refiled, towels had stains, the extra bed was \"children\" size.
Matheus
Very bad!
tudo pra
The bathroom was in poor conditions
Vitor
I stayed just one night, there region is good, near by the mall.
Needs improvement: the bed it's not soft, the pillow it's not soft either.
The price was decent for one night.
Needs improvement: the bed it's not soft, the pillow it's not soft either.
The price was decent for one night.
Ana María
I like it a lot people gave me an excellent service and they have a very good restaurant
Tiago da Silva
Perfect
Rosangela
Outlets are 220. Why not 110? The energy converter is too heavy and cumbersome to use and it have to be picked up in reception.
Flávïa
If I knew how this place was in terms of giving back to you guest I would not stay, first of, no face cloth, no regular toiletries, the mattress is really thin kind of like you will find on a sleep couch. Overall pretty clean
Location is great near tons of shopping and restaurants But I would not stay there again
Location is great near tons of shopping and restaurants But I would not stay there again
Verified traveler
Serviceable,decent restaurant, aircon can't be set
aircon setting could not be changed, room was a bit chilly
Carlos
Equipe muito boa e quarto confortável
Gleicy Aparecida
Ar condicionado estava quebrado
Guilherme
Ótima estadia. Bem localizado.
humberto
Logo na recepção fomos mais uma vez atendidos pela funcionária exemplar Ana. Como sempre nos atendeu com muito carinho e gentileza nos dando o melhor do hotel íbis. Mais uma vez ficamos muito agradecidos pela sua recepção…👍🙏🤗
Ivan Carlos
Apesar do café da manhã ser pago a parte ,vale a pena hospedagem no Ibis santo André ..limpo organizado bem localizado...
Cleide
Tudo perfeito, voltaria outras vezes
Michele Iris
Quarto e banheiro bem limpos, tudo confortável e adequado.
Só não gostei de que o café da manhã e o estacionamento não estão incluídos na diária.
Só não gostei de que o café da manhã e o estacionamento não estão incluídos na diária.
patricia
A experiência foi muito boa, local silencioso, limpo e organizado. A equipe muito bem receptiva e atenciosa. Tive um probleminha no banheiro e de imediato foi solucionado de modo responsável e competente. O serviço de valet muito bem preparada. Nao fiz uso do café da manhã, porém notei que o serviço é excelente.
Indico e volto com certeza.
Indico e volto com certeza.
Viviane Regina
Ibis bom, facil estacionar, funcionarios educados e solicitos, tenho apenas uma observação com relação ao restaurante, eles não servem no quarto, isso poderia ser modificado pois as vezes o hóspede está cansado, como foi meu caso...
humberto
Tudo muito ótimo sem problemas, só probleminha que eu tivemos no quarto com a tv. Mais a recepcionista Ana resolveu tudo com muita rapidez e gentileza o problema, mostrando grande domínio do assunto nos deixando muito felizes...excelente funcionaria nota 10. Nota 10 também para as meninas do restaurante que nos atendeu com muita educação e com muita perfeição no que pedimos. Parabéns a toda a equipe...voltaremos sempre que pudermos.
José M A
Equipe atenciosa, quarto limpo.
irma
Hotel maravilhoso limpo tudo maravilhoso amei hospedar, ja fiquei cliente obrigada.
washington
Ótimo lugar recomendo restaurante no local
humberto
Tudo certo apenas com uma restrição...wi-fi...péssimo!! A tv não funciona com o wi-fi...resumindo...tv só canais aberto e olha-la.
Lauryn
Ótim
humberto
Tudo muito perfeito
Marcela
Sempre que vou, escolho Ibis, atendimento, acomodações e café da manhã, atende minhas necessidades
humberto
A equipe dos Hotéis Ibis, sempre foram uma das melhores, sempre prestativas e muito gentil.
Gislaine
Boa localização, quarto bem limpo e hotel em excelente estado de conservação.
Marcos
Não gostei da cama e o travesseiro, muito fino e apenas um, e a internet muito ruim no quarto
humberto
Foi muito boa como sempre...
Arlan
Experiência ótima,muito conforto
Cleber
Muito Bom
Chauffailler
Excelentes localização shop próximo, mas tive problema no chuveiro que não esquentava pela segunda vez que tive no ibis 3 no mesmo quarto, eu na, outra vez reportei o problema mas não foi resolvido tive que trocar de quarto, mas muito bom o atendimento da recepção limpeza impecável
Clovis
…… tranquilo
Rosana
Demoraram para limpar o quarto e não repunham alguns itens de alimentos no café da manhã.
Luiz
Boa experiência
Thais
Localização muito boa.
Funcionários muito simpáticos.
Tv e sinal péssimos.
E senti falta de ter serviço de quarto (tudo tinha que descer pra buscar).
Funcionários muito simpáticos.
Tv e sinal péssimos.
E senti falta de ter serviço de quarto (tudo tinha que descer pra buscar).
humberto
Como sempre, foi muito boa.
Mateus
Gjg
José Evandro
Atendimento da equipe muito acolhedor
humberto
Em termos de hotel e localização, não tenho do que reclamar...tudo muito perfeito.
Erika Maria
Quarto limpo, funcionando respeitosos e simpáticos!
Fácil acesso para o quarto e café da manhã excelente!
Fácil acesso para o quarto e café da manhã excelente!
Vandir
Sim
Regis
Bom atendimento.
Viviane
Quarto bem silencioso, ambiente muito tranquilo
humberto
Estava muito bom. A equipe do Hotel Ibis como sempre muito perfeita e simpática.
Xisto Pellini
Equipe e localização
FLAVIA
Cardápio café muito bom ótimas opções limpeza, o pessoal também muito simpático e acolhedor recomendo
Johana
Comida muy rica y variada
Anderson
Tudo certo
cintia
Banheiro com mosquitos no vaso e pia
Sueli k
Café da manhã satisfatório.
Estacionamento seguro.
Estacionamento seguro.
WESLEY W
O quarto estava bom
Michel
Tudo ok, apenas o banheiro que estava sem shampoo.
Robson Luiz
Apesar do quarto ser pequeno/cama, tudo sempre muito limpo e organizado. Tirando o fato de não conseguirmos conectar os canais de televisão e uma sugestão - colocar a tv na parede fica mais fácil pra assistir da cama
Renato
Ótima estadia, quarto limpo, bem arrumado, check-in e check-out rápidos.
gabriela
Equipe super educada, check-in e check-out ao meio dia. O que facilita bastante a rotina de viajantes.
Limpeza 10/10.
Cuidado com o carro 10/10.
Limpeza 10/10.
Cuidado com o carro 10/10.
Rozevaldo
Boa limpeza em ordem aconchegante
jose tadeu
O atendimento cortez e a localização.
humberto
Ótima, excelente...
CELIA APARECIDA
Fiquei satisfeita pelo acolhimento,
Wagner Tadashi
Quarto limpo, atendimento bom, ótima localização
Remi
Pessoas amigáveis
Joab
Muito bom
Remi
Bom café e equipe gentil
humberto
Foi muito boa como sempre.
Paula
Equipe de funcionários.
Instalações , café da manhã incluindo os funcionários... excelente!.
Estacionamento ...tenho 85 anos e tirei as malas do carro ; o funcionário sentado não me ajudou.
O atendimento no check in e check-out ... demorado, sem empatia, igual a um órgão público. Fiz a reserva e pagto no app porque detesto filas.
Estacionamento ...tenho 85 anos e tirei as malas do carro ; o funcionário sentado não me ajudou.
O atendimento no check in e check-out ... demorado, sem empatia, igual a um órgão público. Fiz a reserva e pagto no app porque detesto filas.
Julio Cesar
Basico
Taynara
Ótimo
A localização é ótima pra quem precisa ficar em Santo André. O quarto tem um bom tamanho, banheiro é ótimo, chuveiro forte. Ar condicionado ótimo também… meu único adendo é que o café da manhã é muito caro. Não vale a pena. Mas de resto, ótimo custo-beneficio
Katia R
Abaixo do padrão IBIS
Já nos hospedamos em outros hotéis da rede IBIS e esse foi nossa pior experiência. O hotel é bem localizado e o quarto é confortável, mas o atendimento da recepção e, principalmente, do café da manhã é ruim. Faltou formalidade, parecia que estávamos em um hostel. Os pratos do café acumularam-se em mais de 10 mesas, enquanto as funcionárias conversavam e mexiam no celular. Uma delas até pegou bolo do café e comeu na frente dos hóspedes. É surreal. O gerente do hotel e a rede IBIS deveria oferecer novo treinamento aos funcionários.
Roberto
Agua gelada
Agua quente nao funcionou a noite de imediato, reclamei e o funcionario foi ate la para consertar, alegou que estava um registro fechado, nao entendi nada. ok. Mas pela manha novamente gelada a agua, inadmissível isso, o minimo que possa ter um hotel é uma boa cama e um chuveiro quente. Nao sei se é algum tipo de economia, mas com 13 graus nao da pra tomar banho gelado.
Flávio
Café da manhã uma bagunça … não tinha limpeza nas mesas .
Praticamente um caça mesa limpa pela manhã .
Praticamente um caça mesa limpa pela manhã .
Taro
Hospedagem Ok
Padrão Íbis. Café da manhã um pouco desorganizado, as mesas não eram limpas e reduzia as chances de se sentar. Equipe de manobristas muito bom.
leonardo
Experiência tranquila, boa localização, quarto limpo e arrumado.
Emerson
Ruim
Banheiro demora 30 minutos para água esquentar, banheiro com bolor e teto descascado apto 618
Deivson
Muito bom
Verified traveler
Problemas com a estadia
Quarto sem sistema de aquecimento, uma única manta tipo \"plush\". Fomos informados que havia aquecedores portáteis, mas quando pedimos na portaria, foi dito que não havia mais nenhum disponível. Cagr da manhã caro e com pouca qualidade. Colaboradores conversando e não repondo as faltas dos produtos.Tivemos que chamar para fazer a reposição. Café e ovos mexidos frios, sistema de aquecimento dos alimentos deficiente. Muito ruim
Geraldo Valdir
Nao gostei de nada
Paulo
Ótimo hotel em uma boa localização
Maria Luíza
Achei ok
Marcela
Fomos em um grupo grande de amigas, e foi muito bom. Este encontro acontece todo ano.
Verified traveler
Vale como experiência
Péssima, cobrança de estacionamento a parte, apenas 1 funcionário no estacionamento atendendo ao hotel do lado também. 1 dos meus veiculos que ficou estacionado na rua do hotel foi roubado. Nao havia gerente no hotel.
Antonio
Incrível
silvia
Apto pequeno. Ar condicionado era 8 ou 80...
Paulo
A estadia foi boa, porém qdo fui realizar pelo site dizia café da manhã inclusu, contudo não foi isso q.aconteceu, tive q pagar 109,00 a mais.
Isso não é correto
Isso não é correto
Rodrigo
atendeu a minha necessidade
limpo, bem localizado, tem um shoping na frente para opções de refeição e passeio
Verified traveler
Gostei muito da minha reserva! A estadia no íbis em Santo André foi a primeira vez e com certeza se eu precisar irei novamente!
Vera lucia
Me hospedei pela terceira vez sendo que nessa última tivemos alguns problemas com sinal da TV, tivemos que mudar de quarto, e nos comunicaram que cancelaram a TV a cabo ficando apenas canais religiosos, sem opção de canais normais e a coberta era para cama de solteiro. Por essas razões talvez não voltaremos mais se hospedar novamente. Que pena
Marcia
Lençóis brancos mas colchão com ácaros
Os lençóis e todos estavam limpinhos, mas precisa revisar também os colchões. Me cocei a noite toda.
Roberta
Hotel confortável e ótimo atendimento.
Sonia Regina
na
Verified traveler
Tivemos grandes problemas referente a temperatura da água no chuveiro. Não esquentava de maneira alguma, até que saimos do banho, e ligava na recepção e reportava o problema. Eles “mexiam no registro” e funcionava. Mas era só um sair do banho e outro entrar e gelava novamente. Ps: reportando pois estávamos com um bebê de 1 ano. E isso é estressante.
Antonio
Bom para uma estadia simples; ótima localização.
ALINE CHRISTIE
Ótimo atendimento. Pessoas atenciosas. Quarto limpo. Café da manhã delicioso.
Verified traveler
Boa
Bom custo benefício. Hotel simples mas bom.
Mabel
NO checkin cobraram 2 vezes.
Verified traveler
Recomendo! Ótima localização!
Hotel muito bom, limpeza perfeita, fácil a acesso, ótima localização! Porém recepção resolvem, mas um pouco mais de simpatia faria toda a diferença! Fica a dica!
cristiana
Precisa de renovação nos quartos
Café da manhã é ótimo, atendimento do staff também, porém quarto antigo e muito pequeno para 3 pessoas.
Location & surroundings
Ibis Santo Andre
Av Industrial 885, Santo AndrÉ, Brazil
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Ibis Santo Andre
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