GZ Urban Hotel

8/10

Excellent

17 Aug 2019

Alistair

Excellent stay in G&Z Urban Hotel: Siem Reap

The staff and facilities at G&Z are really very good indeed. My stay was pleasant, comfortable and the staff were friendly, professional and efficient.
All the staff were great but I would like to point out one young gentleman who, despite being profoundly deaf, was always helpful and professional. I’m not being patronising (I hope) but his disability was not obvious but some guests should realise that he used hand signals very effectively and raising your voice in English or Spanish is not going to make a difference!
Much respect to G&Z for employing a good man.
The food and drink was excellent and I would thoroughly recommend a stay in this hotel.

Self

8/10

Excellent

08 Aug 2019

Alistair

hotel by the river

This is a nice hotel, but I’m not sure if my room is finished! The bathroom is half tiled and half finished with PVA washed plaster. I’m not sure if it’s supposed to be basic Bauhaus or they wanted to open before completion. There is a flat screen TV in my room which cannot be tuned in so I see no reason why it should be there.
Don’t get me wrong, it’s a nice hotel, excellent staff, clean, comfortable and convenient. The breakfast is good and excellent facilities overall, but please, just apply that final 10% and it would be excellent!

Self

10/10

Exceptional

30 Jul 2019

Verified traveler

We loved staying here! The staff are so friendly and really do make you feel at home. The rooms are modern, clean and large. The breakfasts are great and the pool area is nice and relaxing. G&Z Urban is close to sites around town and a 5 minute walk to Pub Street. Highly recommend.

Leisure Partner

8/10

Excellent

09 Jul 2019

Verified traveler

Hotel and staff were great. Tours were very reasonable.
Good value overall for the price. Great downtown location. A little noisy at times.

Family

10/10

Exceptional

05 May 2019

Verified traveler

aircond，not cold enough

10/10

Exceptional

14 Apr 2019

Verified traveler

Great staff, pool, and location to walk everywhere.

Leisure Partner

8/10

Excellent

21 Feb 2019

Verified traveler

Good location. Close to everything but away from the noise of pub street. Room we stayed in was very big and spacious. Staff are very friendly but just a bit slow. English wasn’t always the best. Main difficulty was with restaurant staff. Overall, pleasant experience.

Leisure Family

10/10

Exceptional

21 Feb 2019

Beth

Siem Reap Hotel

We had a Great time visiting Angkor Wat!! The hotel was in walking distance to Pub Street!!! It had a nice pool after a hot day of sight seeing!!!

Partner

6/10

Pleasant

11 Feb 2019

Verified traveler

Not prrofessionnel
l breakfast. ,,,,
Restaurant....

Leisure Family

10/10

Exceptional

13 Dec 2018

Verified traveler

great stay at siem reap. will stay at the hotel again.

10/10

Exceptional

14 Nov 2018

Verified traveler

Amazing service and even better location. Would strongly suggest.

Leisure Family

8/10

Excellent

06 Nov 2018

Verified traveler

Autumn Break

Great location by the river, and only a few minutes walk to the main attractions.
The hotel was in good condition, though the grey walls and floor made it appear rather drab.
The staff were very friendly and helpful.
Inclusive breakfast was a high standard, and cooked for you.
Overall, an enjoyable stay.

Partner

10/10

Exceptional

31 Aug 2018

MICHAEL

Ideally-located hotel

Comfortable hotel ideally located in Siem Reap. The room was clean, quiet and comfortable and the service was impeccable.

10/10

Exceptional

10 Apr 2018

Verified traveler

Great little hotel by the river

Loved this place. Friendly and helpful staff. Great breakfast. Nice room. I'd gladly stay there again

10/10

Exceptional

29 Mar 2018

Alan

Close to the action yet quiet and comfortable.

Small well appointed hotel with good (lunch/breakfast) restaurant. Helpful friendly staff.
Swimming pool small but nicer than pictures on the web.
5 minute walk to the old town bars and markets area. 2 minute walk to Hard Rock Cafe, the (trendy) Temple cafe, and the Jungle Bar.

Partner

4/10

Poor

25 Mar 2018

Ewelina

Not worth the money

The only two good things about this hotel was it's location and spacious room. Breakfast was very poor. Toilet and shower were filthy and the room itself would do with some more cleaning (spider web in the corners, stained curtains, sticky and dirty fridge). When we booked the room we were offered 20% off food and bevareges and free one way airport transfer. No one told us that discount doesn't apply to mini bar and we only found out about this during the check out. Lastly free one way airport transfer it's only a pick up from the airport. We managed to get to the hotel on our own but when we asked to be dropped off to the airport we were inform that hotel is not able to provide that free of charge as they only do pick up. Once again good to know in advance. Despite having email confirmation about terms and conditions of the reservation they wouldn't accept that and made us pay.

8/10

Excellent

23 Mar 2018

maria

Members of staff were all very friendly I. Found I had mosquitos in the room so I. Asked for the room to be sprayed. Both ocasions the staff were ver accommodated.I would stay there again

6/10

Pleasant

22 Feb 2018

JULIAN

Bad service

We booked this hotel after all the \"good\" review, however it started with very upsetting airport pick-up situation -- we waited (wasted) for one hour waiting for the driver at the airport while he didn't show up; we took a taxi to the hotel and got confusing reply (no reply at all), and we figured out the driver didn't even go as we saw the pick-up paper (with my name on) was at the reception desk. Staff speak very poor English. Except the service, room is not bad.

Partner

10/10

Exceptional

21 Feb 2018

Kathleen

Best value!

The hotel was initially a little hard to find as its going through a name change. However, the location is fantastic (near the old market) and there are several restaurants within walking distance. The staff were very nice and helpful although some had very limited English. There is no elevator but they will help you with your luggage. The breakfast was delicious. The in-room massage and facial was fantastic! The pool was small but very nice! It’s a fantastic value and I would highly recommend this lovely boutique hotel!

10/10

Exceptional

18 Feb 2018

Kylie

Friendly staff, great location

Loved this place! Minutes walk to Pub Street and the Night Market so there was lots to do. Mr. Sey was our tuktuk driver and he was the sweetest, most accommodating guy. The hotel helped organize our sunrise tour of Angkor Wat ($21 USD) and transportation to and from the airport.

8/10

Excellent

23 Jan 2018

kim-kwong

helpful staff.

Service is very good. helpful staffs. Although towels are missing in room when check-in, staffs brought in new ones right away.

Partner

8/10

Excellent

10 Jan 2018

Devesh

Inexpensive boutique hotel in the heart of town

The hotel is an inexpensive boutique hotel located very centrally. Unfortunately the a/c in one of my rooms (I had to switch rooms as I had two contiguous reservations after I decided to stay an extra day) didn’t really work well at all, and the water in the showers in both rooms was not hot at all in the mornings. The hotel said they used solar heating for the water, which is great (and the water was hot the one day I showered in the evening), but then you typically need hot water in the morning, so the showers need to be equipped to provide hot water in the mornings. And there are no elevators; something to consider if you cannot downstairs. The staff was friendly and did their best to help, but the equipment probably needs to be upgraded.

8/10

Excellent

09 Jan 2018

Eduardo

Cosy place to stay

Very well located and staff are great. The water sometimes took longer to get warm, the brakefast was quite desorganised on the last day and the pick up at the station never showed up, but overall is very cool.

8/10

Excellent

19 Dec 2017

Verified traveler

The room is clean to the eyes. Basic shower and amenities. Very basic breakfast. Didn't find iron. Area is quiet. Remember to bring your own slippers.

6/10

Pleasant

01 Dec 2017

ADRIAN

Great location but .....

Location perfect for us - 10 mins walk to the market and busier areas yet pretty quiet where we were. Great room overlooking the pool. Water in room only warm in morning but ok by afternoon. Reception put this down to lack of sun the day before but this happened every day. Some lack of attention to detail in room cleaning. Breakfast poor with food not covered from flys and staff not very attentive. On a positive the fire alarm system works well as we were evacuated due to an idiot smoking in the bedroom. Reception staff good.

Partner

10/10

Exceptional

25 Nov 2017

david

good review

Clean, well sized room with good air con, comfortable bed and clean bathroom. good pool, and breakfast was OK. Staff very helpful and friendly. great position to walk into busy tourist areas, nearby good restaurants

8/10

Excellent

24 Nov 2017

Kimberly

Hotel condition

No hot water available during morning time before 8am and also evening after 10pm...Solar system is not convenient to travelers..

We prefer shower head which we can hold it, rain shower head is not useful for kids..

Breakfast is almost 99% same except one day is fried rice and the other day is fried noodle

No life for old folks especially those their legs having problems

Family

10/10

Exceptional

12 Nov 2017

Verified traveler

none

Family

8/10

Excellent

05 Nov 2017

Darren

Visit Angkor.

The hotel was comfortable and clean .staffs are friendly but they have to replace old towers some are very old.
Khmer people so friendly and foods are good.
Angkor temple is amazing I recommend everyone to see
November festival boat racing is so much fun. I would go back again

8/10

Excellent

08 Sep 2017

Alan

Great little hotel near town centre.

A lovely little hotel. Our rooms were not ready when we checked in (as previous guests had not checked out as expected) and there was no-where to shower (despite there being a small outside pool) which put a bit of a 'damp-ner' on our arrival. Other than that the staff were friendly and the hotel clean and quiet. Great location near the town centre but just far enough away not to be bothered by noise.

Family

10/10

Exceptional

22 Jul 2017

Courtney

Friendly staff

Loved the location and the staff. Mr Hy and Mr Rain were excellent drivers and made sure we saw what we wanted to at Angkor. Be sure to get them for your tours! But the beds were hard and not like the \"pillow top\" mentioned on the app. Also didn't get the pick up despite emailing twice before arrival. Then instead of giving us the drop off, msnagement just gave us a $4 discount... not right when our hotels.com reservation said \"including pick up\". Luckily the excellent Mr Hy and Mr Rain did everything in their power to ensure we had a great stay. Many thanks to them.

Partner

10/10

Exceptional

21 Jul 2017

Doug

Nice and close to centre of town

Easy to organise airport pick up, hotel sorted out temple tour for us.

Room was clean, one of the doors wouldn't lock, they fixed it promptly once notified though.

Semi reliable hot water, took a while to warm up 5-10minutes

Bed pretty hard and aircon seemed to only be going at half power.

8/10

Excellent

20 Jul 2017

Benjamin

Service 5-star

Personalized check-in with fresh chilled hand towels and orange juice was perfect. Service excellent.

Room was no-frills with no view out the window except a wall. Not a big deal for a 2 night stay though.

Definitely would stay here again for a small trip

Partner

8/10

Excellent

12 Jul 2017

Seow Lay

A little disappointment on their service

No doubt hotel staff were polite but they lack the communication skill. Ask them question but never get back to us.
Ist day breakfast was bad, 2 cold hard boil eggs n plain bread with jam. The hotel staff has totally forgotten to prepare our packed breakfast despite our order the night before as we were setting off to see sunrise the next day. A big disappointment!
However, they could remember to pack for other guest, sigh! Had feedback to them about their lst day's breakfast but nothing was done on their part.
On the last day, their toilet was choked, had informed the chambermaid to help clear before we left for our morning last minute shopping. However, upon our return, it was still not cleared, sigh!
Nonetheless, a big applause to their tuk tuk driver, Mr Rain who is able to converse in English and was very helpful throughout our stay. He has even returned to hotel to get our packed breakfast after sending us to Angkorwat. A big thank you to him.

Family

10/10

Exceptional

02 Jul 2017

Don D

Close to downtown attractions. Staff is extremely

The location is within walking distance of downtown nightlife, markets, etc. The hotel is small but you receive very personal service. Not fancy but suited our needs perfectly. Many food options in the area but hotel food was as good or better than we had anywhere else. The staff were as friendly and helpful as we have ever encountered and this included the tuk tuk drivers.

8/10

Excellent

02 Jul 2017

sharon

Nice hotel in heart of Siem Reap

Fantastic position of hotel - in heart of city, facing river. We loved being able to walk to markets, buy street food, visit Pub Street etc. Tuk-tuk drivers 'Mr Rain' and 'Mr He' were lovely and drove us around to many places of interest.

10/10

Exceptional

26 May 2017

Janelle

Loved this hotel.

Would definitely stay here again. Excellent location, clean, comfortable and the staff were great

10/10

Exceptional

20 Apr 2017

Catherine

Good hotel with nice location

Walking distance to pub street, near mini market, walking distance to night market, nice temple restaurant beside this hotel. Friendly staff, excellent service provided by staff with smile, clean and comfort room. But a lot of mosquitoes around this hotel at night.

10/10

Exceptional

20 Apr 2017

Nicole

Nice location

Walking distance to pub street, near mini market, walking distance to night market, nice temple restaurant beside this hotel. Friendly staff, excellent service provided by staff with smile, clean and comfort room. But a lot of mosquitoes around this hotel at night. I will stay this hotel when I visit Siem Reap again.

10/10

Exceptional

20 Apr 2017

Darius

Nice location

Walking distance to pub street, near mini market, walking distance to night market, nice temple restaurant beside this hotel. Friendly staff, excellent service provided by staff with smile, clean and comfort room. But a lot of mosquitoes around this hotel at night. I will stay this hotel when I visit Siem Reap again.

8/10

Excellent

26 Feb 2017

Elaine

Comfortable, friendly staff and great location

As soon as you arrive, the staff are very welcoming and friendly. We arranged a pickup from the airport and they were waiting for us when we arrived. The hotel is lovely, small, comfortable and tastefully decorated. We booked a Deluxe Twin and we found the room spacious, clean and comfortable. Relaxing by the pool was wonderful. The breakfasts are great, buffet style along with freshly cooked eggs. The location is fantastic, an easy walk to the markets and Pub street. Our driver for the week was Mr. Rain and he is friendly, courteous and most importantly - a careful driver! Our only complaint was we booked a room with a balcony, which was nice and large, but the furniture was hard and dirty, so we could really enjoy sitting out on it. Apart from that we really enjoyed our stay at this hotel and would definitely recommend it.

10/10

Exceptional

23 Jan 2017

Denise

Great location

Great location, walking distance to all markets, restaurants, bars and local sightseeing spots. Staff are very friendly and welcoming. Great pool area.

8/10

Excellent

07 Jan 2017

W

Nice boutique hotel, can be cleaner though

Not sure if it is because of the close proximity to a river (stagnant pool of water) that there were plenty of mosquitoes. The room is comfortable, but there were mosquitoes flying in.... cleanliness can be improved. The staff are courteous and polite though so that is one of the good things I guess

10/10

Exceptional

14 Dec 2016

Verified traveler

Nice pool!

Great service! They arranged pick up at the airport at no charge and organized my tours!

10/10

Exceptional

03 Dec 2016

Barton

The people working in front of hotel were extremely helpful and friendly.

Partner

8/10

Excellent

18 Nov 2016

simon

nice hotel close to everything

located close to city center and friendly staffs let us have plesant stay

10/10

Exceptional

15 Nov 2016

Mário

Great location

The hotel is located 5 min away from all the bars and restaurants area in Siem Reap. Great staff and 3 stars breakfast.

Partner

10/10

Exceptional

07 Nov 2016

James

Lovely hotel, great location and staff

Beautiful peaceful boutique hotel located along the river in central location where everything is a short walk. The staff are incredibly helpful and courteous. We enjoyed our morning breakfasts of omelettes, cereal, toast, noodles, rice soup, and juices. The room was excellent and kept cool even with the AC off. The best hotel value of the many hotels we've stayed at in Cambodia.

10/10

Exceptional

20 Oct 2016

Annabella

Best service and super stay!!

Amazing Stay, staff very good. We stayed an extra 2 nights it was that good.

Partner

6/10

Pleasant

11 Jul 2016

Victoria

A mixed bag

Great room and a great location for the hotel (short stroll to pub street but within 100m were several good eateries, a cafe etc). Breakfast was disappointing, staff at times were too attentive but what really let this place down was the noise. Requested a quiet room and we were placed on the 3rd floor - where construction works were taking place directly above us! Several times we actually had to leave the room and go and sit in the cafe / bakery across the road (which is highly recommended). The main menu was good and the food we had off this for lunch / dinner was of a good standard.

10/10

Exceptional

10 Jul 2016

Mihaly

Great hotel .

Great hotel for the price .Helpful staff.Clean and spacious room .Good location ,5 mins walk to pub street,10-12 mins cycle to Angkor Wat.
I reccomend this hotel to anyone especially if you are visiting the first time .

10/10

Exceptional

29 Apr 2016

ENRIQUE

Nice hotel

Very close to swendagon pagoda. The staff at the hotel was amazing, the people at reception that were extremeley helpul and friendly. They do all they can to may your stay amazing. I would definetely go back.

8/10

Excellent

13 Oct 2015

Verified traveler

Will definitely consider staying again in this hotel

Partner

10/10

Exceptional

09 Oct 2015

Shoshana

Serene oasis near the center of Siem Reap

Quiet, serene boutique setting near the hustle and bustle of Pub Street and the Night Market. The Hollywood Boutique offers attentive and gracious hospitality and has spacious, simple and clean rooms. The ambience is simplicity at its best.

10/10

Exceptional

06 Jun 2015

James

Great location, awesome staff!

Very nice hotel, but the best thing about this hotel is the super helpful \"service with a smile\" attitude! Staff was easily able to book tours for me to Angkor Wat and at a much cheaper price than the tuk-tuk drivers were trying to sell me directly. The included free breakfast was fresh and sufficient, serving some local fruit, coffee, and even made to order omelettes. Reasonably priced, large rooms, and a very short 2-3 min walk to the Pub Street area made this place a good choice for me. It was just far enough that you don't hear the loud music coming from Pub Street area. Highly recommend this place and I would stay here again.

10/10

Exceptional

24 Mar 2015

Peter

Great Hotel

My wife and I were only there for two nights but during that time we could find any fault with the hotel. The staff were very helpful and friendly always greeting you with a big smile whenever you walked in. The location could not be better being only two blocks from the centre of town but far enough away to have peaceful setting. We are planning a return trip to Siem Reap and will be staying here again

Partner

2/10

Poor

22 Jan 2015

Verified traveler

hollywood angkor hotel

We had to wait half an hour for breakfast everyday because they didn't start to prepare it. This caused us problems, particularly on the day we cycled to angkor and the surrounding temples.

Partner

10/10

Exceptional

13 Jan 2015

corey gordon

Very nice

My wife a I really enjoyed your stay it is in a very good location walking distance to lots of shopping and restaurants

Family

10/10

Exceptional

08 Dec 2014

Heike

Facilities: bathroom drain was clogge;
cost of hotel taxi to the airport is high

10/10

Exceptional

02 Dec 2014

Michael

Highly Recommended

This is a great hotel with attentive service. It's in the perfect location - a few minutes walk from the restaurants and night markets, but not too close to the noise. The junior suite was extremely spacious, modern and comfortable.

Partner

8/10

Excellent

04 Nov 2014

hk7

Excellent riverside location

Polite, helpful and attentive staff. Excellent breakfast. Hotel within easy walking distance to markets, bars and eating places; located in a relatively quieter area. Really enjoyed our stay here.

10/10

Exceptional

20 Oct 2014

Verified traveler

Fantastic

Perfect location, close to fantastic bars and restaurants. Hotel staff friendly and welcoming. Comfortable, modern room thoroughly enjoyed our stay ... highly recommended

Partner

10/10

Exceptional

23 Jan 2020

LUIZ

Otima

Muito boa

Friends_and_family Family

10/10

Exceptional

19 Jan 2020

Verified traveler

Allez y sans hesiter !!
Le personnel est parfait, attentionné et serviable . J’aurais passé 1 mois .
Si vous voulez avoir du service veuillez interagir avec le personnel, ils aiment ça !
Ils encourage un travailleur qui n’entends pas et qui ne parle pas . 5 étoiles !!!
Massages pas cher mais les filles étaient moins à l’aise de masser la car les tables étaient trop haute !
Excellent déjeuner, ils font même des omelettes

Leisure Partner

4/10

Poor

13 Jan 2020

MYRIAM

Hôtel bien situé

10 jours pour visiter les temples. Hôtel bien situé pour profiter le soir du centre ville. Cependant, le service est médiocre et la propreté n'est pas au rendez-vous.

Friends_and_family Family

8/10

Excellent

02 Jan 2020

Verified traveler

직원들이 친절합니다. 다만 예약 시 픽업 서비스 등 커뮤니케이션이 원활하지 않아 애가 타요..

Leisure Self

8/10

Excellent

23 Dec 2019

Verified traveler

Hadde et flott opphold. Hotellet lå i gåavstand til natteliv, markeder og restaurantene. De ansatte var hele tiden smilende og Hjelpsomme. Vi bodde der i 5 netter.

Partner

10/10

Exceptional

21 Dec 2019

VIKTOR

Комфорт и удобство

В отеле были 2 раз. По сравнению с 1 посещением завтраки стали на порядок лучше. И как была политика наибольшего комфорта для гостей так всё и осталось. Отель расположен очень удобно. До любого значимого места можно дойти пешком. Появилось очень много макашниц.они в 5 минут ходьбы. Очень тихо и спокойно. Спасибо отелю .

Partner

6/10

Pleasant

21 Dec 2019

Ulf Gunnar

Sådär

Lite småbrister inga batterier i boxen samt glödlampor sönder etc.tråkig frukost på slutet.....

Partner

8/10

Excellent

14 Dec 2019

Shinichi

到着するなり「エアコン壊れてて…」と言われましたが
グループの別ホテルを手配してくれ
さらにそのホテルは別格のリゾートホテルでした
（ちょっと交通不便だったけど）

事実上泊ってないのでなんとも言えませんが
スタッフのホスピタリティは最高でした
…でも外からのぞいたらよさそうな感じ
　次また泊まってみますwww

Leisure Friends

8/10

Excellent

06 Dec 2019

Verified traveler

立地がいい

清潔でマーケットやパブストリートへのアクセスもよく、満足でした。

Self

8/10

Excellent

19 Nov 2019

Verified traveler

Bastante razonable por el precio. Buena atención del staff, sin embargo el desayuno “para llevar” al tomar el tour de Angkor Wat saliendo en la madrugada necesita mucha mejora.

Leisure Partner

6/10

Pleasant

14 Nov 2019

Verified traveler

야시장 강 건너편에 위치해서 걸어다니기에 어려움이 별로 없었다

인테리어가 독특했는데 내 맘엔 들었다
조식이 맛있었다
수영장은 아주 작고 소독약을 엄청 넣은 듯
머리카락이 아주 이상해졌다

Leisure Partner

8/10

Excellent

14 Oct 2019

YOSHITO

パブストリートからも近く、なにかと便利。

アンコールワット観光で使用しました。夜の街、パブストリートへも歩きで十分の距離です。交通量の多い道路に面してますが、騒音は気にならなかったです。
レンタル自転車があるようですが、出払ってて借りれませんでした。川の反対側に貸自転車をやっている店があります。
部屋は割と近代的な感じで非常に清潔感がありました。安めの部屋でしたが広さも十分でした。

10/10

Exceptional

03 May 2019

Park

만족스러움

위치도 괜찮고 직원들이 정말정말 친절
다만 개미가 있어서 음식을 방안에 둘수가 없어요
처음에 에어컨 이슈가 있었는데 다 해결해주셨어요