Name: Apsara Residence Hotel
Address: Street 27, Siem Reap, 17253, KH

10/10

Exceptional

29 Jul 2026

Christopher

Great location on a quiet street, staff was very helpful with finding drivers.

10/10

Exceptional

18 Jul 2026

HOEUTH

Very clean room

Partner

10/10

Exceptional

05 Mar 2026

John Allen

The staff was super nice, room was spacious. My only complaint is that my \"do not disturb\" was on, but someone still went inside my room (waste bin was cleaned), and also the room is not soundproofed, you will hear the karaoke from the bars near the river and the noise from the other guests outside the main door.

10/10

Exceptional

24 Jan 2026

Darren

We had a wonderful stay at the Apsara over a total of 5 nights. The location is excellent to explore Siem Reap, hotel food is very good and the rooms are immaculate. But the real stars are the staff - every single person was friendly, professional and always willing to help, with a smile. Highly recommended. We will be back!

Leisure Partner

10/10

Exceptional

29 Dec 2025

PHEASAR

Everything was very convenient within walking distance! Love the private pool and the staff was great! FYI if traveling with infants, there is no elevator.

8/10

Excellent

02 Dec 2025

Jacqueline

Excellent friendly & delightful staff at reception and restaurant. Relaxing vibe in common areas.

Good recommendations for value places to eat - both in town or just minutes from hotel.

Short walk to town, markets, dinner, drinks etc so no need for a tuk tuk. Hotel is on the other side of river from Pub Street so it doesn’t have the loud noise.

There is also a small pool to refresh in. We had an upstairs room above pool which had good privacy.

No elevator here so anyone with stair issues would need a ground floor room.

I would prefer brighter lighting in main bedroom area.

Damnak mart (like 7Eleven) a few minutes away for most things you may need.

We had a great stay for 6nights last month and would recommend Apsara Residence. The staff really helped to make this a welcoming and friendly experience.

Partner

8/10

Excellent

02 Oct 2025

Candace

This place was in a good location, about 10 minute walk from Pub Street, the night market, etc. I had a couple issues with broken things in the room (shower head not working, toilet leaking), but at least the hotel staff were understanding in attempting to fix things quickly. I was glad to be on the first floor, as there's no elevator here.

Leisure Self

10/10

Exceptional

27 Aug 2025

Diana

Fabulous hotel. Spacious rooms, amazing staff. Lovely pool. Short walk to pub street but away from noise. Highly recommend and would stay again!

Leisure Friends

10/10

Exceptional

02 Aug 2025

shona

Lovely

The Angkor wat tour guide which we organized through the hotel was fantastic Mr Sarorn
And the main lady on reception was so very helpful
Lovely hotel

Partner

10/10

Exceptional

14 Jul 2025

Lundi

I like the uniqueness of the property. It was a great boutique hotel with great service, location, and price. Plus, it was modern & very clean.

Leisure Family

8/10

Excellent

14 Jun 2025

Akiko

Nice staff! Everything was smooth.

10/10

Exceptional

09 Jun 2025

Akiko

Very friendly and accommodating staff. Always pleasant to stay here!

Leisure Family

10/10

Exceptional

17 May 2025

Steven

10/10

Leisure

10/10

Exceptional

05 May 2025

Verified traveler

Very well located, very sweet staff , clean . Thank you!

Partner

10/10

Exceptional

15 Mar 2025

Michael

Comfortable hotel in a great location. Staff/ service was excellent and gracious.

Self

2/10

Poor

26 Feb 2025

Robert

Money stolen from room, please avoid this hotel. We stayed at the Apsara Residence Hotel in Siem Reap for 5 nights in February 2025 and were extremely disappointed both to have money stolen from the safe in our room and also with the poor response we received from Hotel Management when we reported this loss. We reported the $100 dollar theft to the Hotel Management and were brushed off with a very inadequate response despite several attempts to pursue this matter. Management simply refused to acknowledge the money could have been taken and did not seem to properly investigate what had happened. Our remaining days at the Hotel were spoiled by this invasion of our privacy and our consequent lack of confidence in the security of our possessions. I have no doubt the management will reply to this review stating the theft being impossible, but nevertheless we wish to alert future guests to the need to be very wary of this venue so they can avoid the treatment we were unfortunate to have experienced. Hotel management promised to follow up this matter after we left but, unsurprisingly, we have heard nothing from them. The only matter that bothered the manager we spoke to was the prospect of a negative review. We strongly suggest people look elsewhere for accommodation.

Leisure Partner

10/10

Exceptional

17 Feb 2025

Claudia

Great location and beautiful hotel! Room was lovely and the staff was excellent. Breakfast was really good . We loved to stay there !!

Partner

10/10

Exceptional

20 Jan 2025

Marilyn

This is our second stay here and we recommend it to anyone who is coming to Siem Reap. The staff is wonderful; so helpful with anything you need. They're happy to help with transportation, tour suggestions, & entertainment suggestions. The breakfast is extensive. We didn't use the spa, but I know someone who has and they enjoyed it a lot and the price is very reasonable.

Leisure Friends

10/10

Exceptional

15 Jan 2025

Cynthia

Lovely hotel, very well located. The staff could not possibly have been kinder or more attentive. There was some noise from the bar nearby, but it didn't bother us too much. Would certainly stay again.

Partner

10/10

Exceptional

24 Dec 2024

Carolina

Apsara Residence Hotel is very well located, just a short walk to main city attractions, including the Pub Street.

The hotel is great, has a swimming pool and restaurant on site and the room we stayed at was very spacious with a bath tube and shower separately.

Leisure Partner

10/10

Exceptional

06 Dec 2024

shlomi

מלון יוצא דופן ומדהים

מלון מדהים!!! השרות של הצוות פשוט נפלא. החדרים - וואוו.
ארוחת הבוקר בהגשה אישית ומותאמת.הסגנון והקלאס מושלמים.
הגענו ל 4 לילות והארכנו שהיה עוד 3. כיף אמיתי

Partner

10/10

Exceptional

27 Nov 2024

Carlos

Great location in a quiet area with walking distance to old market and night life, and a very short drive to the temples. The staff is very hospitable and the rooms with private pool are a special treat we all deserve.

Leisure Partner

10/10

Exceptional

21 Oct 2024

kerry

Apsara Residence is a lovely small hotel in a great location. Easy walk to everything.

Business Friends

10/10

Exceptional

14 Sep 2024

Patrick

The staff are great and very obliging. The building is a little old but everything worked - our refrigerator had to be replaced but that was done quickly. The noise from the cafe next door was a problem for my wife but I didn’t hear it. So close to the river and stuff in the near area.

Partner

10/10

Exceptional

29 Aug 2024

lindsey

This is a stunning hotel. Staff were wonderful and the rooms just gorgeous. Comfortable. Beautiful oasis of a pool. My only one concern was hearing the music from the bar next door but I am sensitive to that. Everything else about this hotel is perfect.

Leisure Friends

10/10

Exceptional

24 Jul 2024

Tanzam

Had a lovely stay here! The staff were incredibly friendly and accomodating. Room was fantastic value and breakfast every day was a nice touch.

2/10

Poor

02 Jul 2024

Sidar

Horrendous(My first negative review on hotels.com)

As a person who worked in tourism all around the world for years, I have never seen such a bad service in my life. The following were among many problems:
- The hotel provides no information about the payment details. They list themselves on this platform but do not accept the payments methods accepted by the platform itself
- They can solve this issue by directly taking payment from the portal (i have seen other hotels do it seamlessly and I have done it in the booking department i worked)
- on top of all, I was subject to disrespect with the following exact quote “it is your responsibility to know all this as you chose pay at the property. I am not liable for providing you which payment method i accept”
- The claim is not only factually incorrect but also shows staff disrespect, unwillingness and incompetence because i managed to directly charge on platform in my hotel when people had similar issues (even if we clearly listed payment methods unlike the staff in this hotel)
- Things go even further when they do not accept the cash I withdrew with the intention of letting this inconvenience go by saying “this money cannot be accepted as it was folded - go withdraw other one”, not even saying “please” or “if you do not mind”. This is something I have never seen in my life
- In the meanwhile, my room had mosquitos and crickets all the time
- the hotel never shuts down air conditioners. They are at full speed all they long, causing huge energy loss

Self

8/10

Excellent

11 Jun 2024

Juan

the best part is the staff
so friendly and hwlpful
dont like the new airport thou so fait was perfect bwfore

Business

10/10

Exceptional

02 Apr 2024

Phil

Loved It

This hotel was fantastic! We actually spent more nights here then planned! Spent a full week at this hotel. The service was outstanding and the rooms were beautiful and very very clean. We enjoyed the pool as well as the restaurant at the hotel. Food and all the drinks we had were great! The staff was very friendly and greeted us each time we walked into the hotel with a cold cloth! If we ever return to Cambodia we will definitely stay here again. It is also in an excellent location with lots of restaurants and shops in an easy walking distance.

Friends_and_family Family

10/10

Exceptional

01 Mar 2024

Judith

It was a lovely, small, quiet hotel with excellent customer service located in a very convenient area of the city.

Leisure Friends

10/10

Exceptional

04 Dec 2023

James

A gem of a hotel in Siem Reap

The Apsara was a brilliant place to stay during our trip to Siem Reap, and we are glad to have found and booked it.

The hotel is well situated by the centre of the city but still sits a couple of minutes away from some of the hotspots. This gave us the excuse to walk along the river and take photos from the beautiful bridges. While the hotel is away from Pub Street, there is a nearby bar that can be loud in the evenings. Earplugs are recommended! For those visiting the Angkor area, tuk tuks and Grab vehicles are easy to find or ask the hotel team to book for you.

The rooms are spacious, bright and clean. The bed was very comfortable and there was a sofa in the room too. The balcony only had one chair, which was a bit of a shame, but we managed to get a second one from reception.

The staff at the Apsara are a real credit to the place. They were friendly, helpful and focused on providing the best service. They always had a smile on their face and it was a pleasure to have them around the place. Being met with a smile every time we came back in was a real treat.

Overall, a perfectly placed hotel which was the best base for a week in this hidden gem.

Partner

10/10

Exceptional

07 Oct 2023

Rebecca

Big clean rooms, nice staff, beautiful pool and perfect location. Only stayed for two nights but wish we had time to stay longer. If we go back to Cambodia, we will stay there again.

Leisure Partner

10/10

Exceptional

02 Aug 2023

MAJA

I highly recommend Apsara hotel. It’s clean, with all amenities and perks. The stuff is very polite and available whenever you might need them. Even if you check out and your flight is late at night you can still use hotel amenities which is great!

10/10

Exceptional

29 Jun 2023

James

The staff at Apsara Residence hotel couldn’t have been nicer.
I used their driver and guide for the temples and was very impressed with their knowledge, professionalism and kindness.
I will definitely stay with them again!

Leisure Family

10/10

Exceptional

20 Jun 2023

Oliver

Beautiful hotel. Staff was amazing.

Family

10/10

Exceptional

06 Jun 2023

Dominic

Very welcoming and attentive staff. Lovely room and bed. Liked the pool. Good location within walking distance of shops and great street food. Hotel is a little bit dated but very clean and excellent value for money. Would recommend!

Leisure Partner

10/10

Exceptional

04 Jun 2023

MATTHEW

Look no further

Best hotel with large room near all the action but far enough away from the noise. The hotel staff was amazing amazing amazing. And for the price , look no farther just book this hotel.

Partner

10/10

Exceptional

06 Apr 2023

AMANDA

Amazing location, staff and property. Highly recommend Apsara when staying in Siem Reap.

Self

8/10

Excellent

06 Apr 2023

Peter

Staff were excellent. There’s no lift so access to rooms on upper floors is hard work in the heat and humidity. Breakfast options were fine and the coffee was extremely good.

Leisure Family

10/10

Exceptional

21 Mar 2023

Ricky

Excellent location. A 5 minute walk to the market/pub street. The property was quiet and relaxing despite the proximity to the busy market/pub area. Many high quality restaurants in the area. Staff were courteous and helped with booking a sunrise tour of Ankor Wat.

Leisure Partner

10/10

Exceptional

13 Mar 2023

LUKE

Great hotel- lovely staff and a suburb location

Leisure Partner

10/10

Exceptional

01 Mar 2023

Shahriar

Great stay. Very friendly and helpful staff.

I had a very nice time here. The hotel is very clean and comfortable. The staff was extremely polite, friendly and helpful. Would definitely stay here again

Self

10/10

Exceptional

01 Feb 2023

Dennis

Fantastic

Best hotel ever. The service was way over the top@

Partner

8/10

Excellent

29 Jan 2023

Andrew

Good stop over

Only stayed for one night, just to connect with a flight. Hotel is in a good location, quiet area, but easy walking distance into the heart of Siem Reap. Nice room, an unexpected upgrade was appreciated. All staff met were charming. Only one minor negative, the complimentary airport transfer (hotel to airport in our case) was not a car, it was a ramouke/ large tuk-tuk, so instead of 10-15 mins to the airport, it took 35-40 mins. Would stay at the hotel again!

Partner

10/10

Exceptional

14 Jan 2023

Hannah

Wonderful place! By far the nicest and most spa like stay we’ve had in this country. The service was excellent. The location was close to pub street but far enough away that it was quiet in the evening. We would definitely recommend staying here

Partner

10/10

Exceptional

10 Jan 2023

Elizabeth

I wish we could have stayed longer!!

This hotel was definitely one of my favorites!! The staff were so hospitable and ensured we had an amazing time! They were also extremely helpful in finding us the only place for PCR testing for our trip to our next destination. I can't say good enough things about how central the location was, overall friendliness of the staff, and how clean our rooms felt!

Partner

10/10

Exceptional

31 Dec 2022

Verified traveler

Very nice and pretty hotel with an excellent and friendly staff!

Partner

8/10

Excellent

24 Dec 2022

Michael

Friendly staff, clean and attractive rooms but needs railings on entrance stairways and pool. Dining room and bar was not open for lunch and dinner. Good inexpensive breakfast. 5 minute walk to town and Pub St.

Partner

10/10

Exceptional

16 Dec 2022

Trevor

Couldn't imagine a better stay

I have now stayed at Apsara Residence two separate times and loved my experience on both occasions. The rooms are well appointed- great showers, comfortable bed, and a great balcony. The staff is friendly and went out of their way to accommodate requests and offer helpful information. The pool was a great plus after a hot day out at the temples :). It's well located, away from the noise of downtown, but with easy walking < 10-minute access to the nightlife and great cafes. 100% will stay here again when I return to Siem Reap.

Friends_and_family Friends

10/10

Exceptional

15 Dec 2022

Chua

Hotel is clean and quiet but best part of our stay was the customer service. Every single staff we encountered treated us so well, from front seat to kitchen, to housing and security. Every time we returned from an outing they greeted us with icy old towels at the door. They are always asking us if we need anything. It is also very close to Pub Street. There is no elevator so anyone with mobility issues should definitely make sure to get a ground level room. Will definitely come back here again.

Leisure Partner

10/10

Exceptional

14 Dec 2022

Mark

Nice quiet hotel. Room was spacious with all the usual facilities, A/C was good. Friendly and very helpful staff. In easy walking distance of markets, eateries and the famous PUB STREET. Free pick-up from airport when booked in advance. The hotel arranged all our excursions and we used the same TukTuk driver who was very good and helpful. Great 3 day trip.

Leisure Partner

10/10

Exceptional

23 Nov 2022

lynda

Good choice

Brilliant stay, wish we had booked longer.

Partner

10/10

Exceptional

10 Oct 2022

Juan

2 weeks in the Siem Riep

the hotel is in the Watbo village.Pub street is 2 blocks away and loads of cool places t0 eat. The best thing was the staff , they were so cool and helpful , I will stay here again

Business

8/10

Excellent

09 Aug 2022

Debra

Boutique hotel great staff

Stayed 1 night, fab service from lovely staff. Very helpful and respectful staff. No lift service so not suitable for mobility challenged people. Air conditioner not 100% working in room but bed very comfortable and large room. Restaurant open for breakfast so great and it was delicious. Can’t fault the staff, I would recommend stay because of them. Area ok, close to market and pub street. At moment everything slow to open due to COVID so once more places open could be a noisy area but great access to services

Friends_and_family Friends

10/10

Exceptional

20 Jun 2022

Bernadette

Great peaceful hotel in a great location and excellent value

Self

10/10

Exceptional

22 May 2022

Sally

Spacious room near key locations

The receptionist was friendly and easy to book tours. Housekeeping was good and easy to walk to pub street at night. Many bugs in the area.

Partner

10/10

Exceptional

13 May 2022

tony

really nice clean hotel with excellent helpful staff

Leisure Partner

10/10

Exceptional

11 Apr 2022

Terrence

brilliant staff, incredibly helpful and ablighing, great breakfast, all facilties are more than acceptable.
The area can be a little noisy but not so much to keep you awake, basically you are surrounded by bars and clubs
5 mins easy walk to markets and pub street
suggestion don't buy things in the market as they are 1/2 the price along the riverside in small shops.

Leisure Partner

10/10

Exceptional

24 Mar 2020

AlanC

Lovely boutique hotel in a quite area but within 5 minutes of Pub Street. Did 4 nights here and cant really fault the hotel for any reason other than there isn't a lift to the upper floors. Would highly recommend

Leisure Partner

10/10

Exceptional

07 Feb 2020

Kah

Excellent Service

Love love this place and should I ever come back I will stay at Apsara again. First Sophal is a gem. He is extremely helpful and so is Thyda. These kids rock!. Hotel is walking distance to night market and pub street and nice massages. I didnt get to try the pool but again the staffs and location triumph anything else.

Self

6/10

Pleasant

08 Dec 2019

Verified traveler

Nice but not great hotel room

Room is big, but relative old funiture. Bath room without door which made us feel uncomfortable and inconvenient. TV was not working.

Friends_and_family Friends

10/10

Exceptional

13 Nov 2019

John

Will be returning again!

Traveling from

Partner

10/10

Exceptional

02 Oct 2019

Verified traveler

The staff was very nice, very good service, clean, good location

Leisure Friends

10/10

Exceptional

23 Aug 2019

Verified traveler

Great location, friendly and helpful staff. Very close to Hard Rock Cafe and Pub street

Business_and_leisure Self

10/10

Exceptional

18 Aug 2019

Verified traveler

The room was very spacious and clean. We had a top floor room and therefore had great views across the pool and surrounding area. The staff were very friendly and helpful. The food from their restaurant was excellent, fully of flavour and generous quantities. Would recommend for a place to relax or if you are looking for somewhere central to Siem Reap.

Leisure Partner

10/10

Exceptional

11 Aug 2019

Karen

Fabulous place to stay near the Old Quarter

My sister and I stayed in Siem Reap for 3 nights. I researched many places and was so glad I selected The Apsara Residence Hotel. From the moment we walked into the hotel the staff was attentive and helpful. Lily greeted us at the door and welcomed us with a drink and a delicious custard treat. Lily was crucial to our rip. She booked transport for the sunrise at Angkor Wat, making sure that we had a boxed breakfast to take with us. She also help us book and excursion on Quads that took us out to the Cambodian countryside.(HIGHLY RECOMMEND!!) Our rooms were immaculate and large. Beds were comfortable and A/C was fabulous. We got massages at their spa and it was wonderful. The pool was a godsend after a hot day. The location of the hotel was perfect. Just a short walk over the bridge to the lively Old Quarter, but some lovely restaurants across street that were excellent. There was also some great shopping at a market across the street as well. Different and unique Cambodian crafts that were not the usual touristy things that you see in all of the Old Quarter markets in big cities.
I can not say enough good things about the staff at Apsara. From the breakfast staff,(a delicious breakfast too!) to Lily at the desk, to the spa staff, all were professional and outstanding. Thank you for making us feel so special!

Family

8/10

Excellent

07 Aug 2019

Tarquin

Great stay and wonderful service.

Had a very nice stay. Great customer service and we were upgraded to the suite with the large balcony. Nice brick oven pizza restaurant next door and walking distance to market and a few good restaurants and shopping markets. Only wish there was an elevator since the walk up to the stairs to the 3rd floor in hot, humid weather was not fun.

Partner

10/10

Exceptional

02 Aug 2019

Verified traveler

overwhelmed by the staff's hospitality and service.

Family

10/10

Exceptional

10 Jul 2019

Verified traveler

everything is good, i am enjoying a happy stay in this trip

Leisure Partner

10/10

Exceptional

04 Jul 2019

Joshua

Great location, great staff!

Partner

10/10

Exceptional

26 May 2019

Verified traveler

Pool was nice and clean but surrounded garden is small.

Leisure Family

10/10

Exceptional

26 May 2019

Verified traveler

The staff was great and it was wonderful service. It was super clean and the pictures are a very accurate picture of the facilities. It is in the perfect location to downtown Siem Reap. Would definitely recommend staying here.

Leisure Partner

10/10

Exceptional

28 Apr 2019

Brent

the hotel is close to the old town without being noisy. the breakfast is from a menu with a fair selection of food on it. the pool is kept clean and the surrounds are neat and tidy. But the best part of the hotel is the staff, friendly helpful and always attentive.

Leisure Partner

10/10

Exceptional

08 Apr 2019

Verified traveler

We had an amazing time in Siem Reap and Apsara Residence Hotel was perfect. Great location, great facilities, the room was clean, good food, but by far the best part was the service. The staff is very well prepared and very attentive. We would like to point out the great work done by Chenda, she was wonderful and really helped us deal with a problem we had with our flight leaving Siem Reap. 10/10

Leisure Partner

10/10

Exceptional

31 Mar 2019

Carla

We had the most wonderful week at Aspara Residence Hotel. It is a smaller hotel, lovely pool, ala carte breakfast daily in the restaurant, very clean and the staff are excellent- friendly, utterly helpful and capable.
Location wise, it’s brilliant, short walk to old market, pub street and all the busy-ness of town, yet quiet and calm at the hotel. Would stay again!

Leisure Partner

10/10

Exceptional

29 Mar 2019

Verified traveler

Staff was attentive, professional and friendly. Good breakfast with many options to choose. Room had a private balcony. Very nice pool. Location close to Pub Street.

We had one problem. The tuk-tuk sent to pick us up at the airport broke down, but didn't inform the hotel. We emailed the hotel and they responded right away to take a taxi, and they would pay for a taxi to the airport at the end of our stay. A very satisfactory resolution.

Leisure Partner

8/10

Excellent

21 Mar 2019

Marla

Stayed in room 201- room was fantastic, great air conditioner, asked to stay another night- so they moved us. Room was on 4rth floor, no elevator and air conditioner didn’t work the greatest. Great pool! Drinks are $4.50 US. Drinks in other places close by are half the price at least. Staff is excellent and go out of their way to make you comfortable. Overall great place!!

Leisure Friends

8/10

Excellent

21 Mar 2019

Marla

We stayed in room 201 and were very happy with the room and air conditioner! We asked to stay one more night and moved to 403- air conditioner was not as good. Pool was clean, breakfast was good.

Leisure Friends

8/10

Excellent

12 Mar 2019

Ivan

Good location and staff

Great staff and nice room. Location was good, except breakfast selection was rather limited.

Partner

8/10

Excellent

21 Feb 2019

Matthew

The staffs are very friendly. They serve us towel and drinks after we came back to the hotel from the Angkor Wat.

Leisure Friends

8/10

Excellent

04 Feb 2019

Verified traveler

Loved the location. Close to pub street and right adjacent King’s Market and Hard Rock Cafe. The staff is exceedingly warm. They go out of the way to communicate with you and render a feeling of warmth. The breakfast was great and they were flexible in letting us have it in our room. Rooms are decent. I didn’t like the way they were designed though. The bathrooms could use some improvement. Also it would be great to have some softer pillows. But a clean, well located property. Worth the price and amazing staff.

10/10

Exceptional

01 Feb 2019

murray

Great stay

Had a wonderful stay. The staff are wonderfully attentive and most helpful and professional. Many restaurants, bars and shops are close at hand.

Friends

10/10

Exceptional

22 Jan 2019

Verified traveler

Nice clean hotel. Excellent service. But AC in my room wasn't powerful enough so my room was not cooled down quickly.

10/10

Exceptional

18 Dec 2018

Verified traveler

A calm little spot of affordable luxury within. Walking distance of the twon centre great rooms, lovely pool and excellent breakfast. Close to some good restaurants in Wat Bo too

10/10

Exceptional

10 Dec 2018

Alexandet

Simply the nicest treatment i have recieved. Ever.

10/10

Exceptional

28 Nov 2018

Verified traveler

The staff was very friendly and helpful. The property is in a very good location - close to downtown walking district, but not too close to all the noise at night. Room was clean, comfy and large. All facilities is perfect working order.

Hotel is small and intimate and very relaxing, especially by the pool. I would definitely stay here again.

Leisure Family

10/10

Exceptional

23 Oct 2018

Helen

Cute boutique hotel with friendly staff and great service. Perfectly located close to many restaurants and shops and a short walk to the old market and pub street. Room was clean and contemporary furnished. The room I stayed in even had a private pool with seating off the bedroom. Spa services were great. I had a message and facial. Only had to let the staff know to book any services 30min before. Would definitely stay here again.

4/10

Poor

21 Aug 2018

Leslie

The only highlight of this hotel was the check in process. Greeted with mango rice and a cold drink. After that it was such a disappointment. We booked the best room with a private pool. The room smelled of damp towels. The entire hotel needs serious attention. It is starting to be very run down. The housekeeping was terrible. We never got clean towels and when we asked for them all the towels were stained. We ran out of bathroom tissue twice in our four night stay. The exterior lights didn’t work over the pool. The staff are very young and seemed not interested in their jobs or customer service. The spa was so disappointing. The restaurant staff were the only exception. The facilities were dirty. The slippers that you put on before the spa were dirty and stained. The bedding was stained. Not a high end resort as advertised. Great location but would suggest staying somewhere else in that area. Siem Reap is an amazing city and despite the conditions of the hotel we really enjoyed our time there and would recommend that city to anyone just not the hotel.

10/10

Exceptional

11 Aug 2018

Denise

The Apsara Residence is a great place to stay in Siem Reap. The staff is superb. There is a lot to see within a short walk.

10/10

Exceptional

27 May 2018

Bonnie

The staffs are excellent. The hotel is comfy. I would recommend it to my friends. The only thing is a lot of mosquito.

10/10

Exceptional

16 May 2018

D & D

Great location, helpful, friendly staff. Excellent value. All good.

10/10

Exceptional

12 May 2018

D & D

Great location, Staff,, Breakfast and Value.

10/10

Exceptional

07 May 2018

ANDREW

Simply perfect.

Great location, very clean hotel, don't have a bad word to say about it.

Friends

8/10

Excellent

24 Jan 2018

JOSE BORIA

Great hotel. However, not suitable for handicapped persons. No elevators.

Family

10/10

Exceptional

21 Jan 2018

peter

Amazing stay (unrivaled customer attention)

It’s hard to find anything bad to say about the Apsara. It’s a modestly priced resort that packs big value. The rooms are excellently designed, clean and stylish, but it’s the staff that sets the hotel apart. On-site amenities are a bit more expensive (food, massage) but the quality is definitely above what you’ll find taking shots on the surrounding area for both. Would definitely book again and absolutely recommend.

10/10

Exceptional

19 Jan 2018

Tania

Great location

The Apsara is a lovely, smaller boutique hotel that is perfect for a more quiet, relaxing holiday. We chose it for this exact reason. The staff were friendly, and accommodating and the hotel was clean, quiet and well serviced. The room was large and comfortable, with a balcony overlooking the pool area. Bathroom was huge. There was a 2 day ceremony going on during the time that we stayed there right next door to the hotel, however staff did inform us of this and were apologetic for any inconvenience caused.

10/10

Exceptional

29 Dec 2017

Steven

Lovely boutique hotel in Siem Reap

I stayed at Apsara Residence Hotel for 3 nights on my honeymoon in December 2017. We arrived after a pre-arranged tuk tuk pickup from the SR airport. The check-in process was smooth and pleasant, and we were happily surprised by the upgrade to their suite!

The room was clean and comfortable, with a king size bed, daybed sofa, flatscreen TV and a huge shower and tub bathroom. This suite is definitely for couples and not friends, as the bathing area is not completely walled off from the rest of the room, but obviously for honeymooners, it's fine. The service was excellent, the staff were always friendly and helpful.

The hotel is a short 5 min walk across the river from the SR Old Market and Pub Street area, so it's very central, yet far enough that noise wasn't an issue for us. There are plenty of other markets and shops and restaurants within walking distance.

We did not try the hotel's spa as there were plenty of cheaper massage spots around, but if you are looking for a full spa experience, the rates weren't actually too bad. We also didn't get a chance to try the pool as every lounge chair was taken on the afternoon we wanted to go, but we did do a cooking class with the hotel's chef along with a tour of the morning food market, though we didn't feel it was really worth the $30 USD per person fee. Great for pics and videos though.

Overall, we enjoyed our stay at Apsara very much and would definitely consider it again if we are back in SR in the future.

10/10

Exceptional

12 Dec 2017

Verified traveler

Excellent Customer Service

Excellent customer service from the very step of arranging airport pick up and check in. Bonus points on location too - just opposite the very lovely artisana market King's Angkor Rd which has plenty of restaurants, cafe and small shops. Would definitely come back and recommend to my friends!

8/10

Excellent

29 Nov 2017

Verified traveler

Good location, great staff

The hotel is in a great location. Very convenient for tourists wanting to see the important things in the city. The rooms are comfortable and nicely sized. We had three people and had enough space. The shower was big. The staff was very accommodating and detailed. We also used the pool, which was very nice and private since it was just us three visitors there.

8/10

Excellent

28 Nov 2017

Verified traveler

Lovely local hotel

Great staff, good location. For those that might be sensitive to noise, this is not a hotel you should stay at. The staff are attentive and have great service. Kudos to them. Rooms and facilities are a bit dated.