Siem Reap Palace Hotel & Spa

Cambodia , Siem Reap - North
SIEM REAP, House 173 Wat Damnak Village Sala Kamreak Commune, 3 2
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43 reviews shown

10/10

Exceptional

17 Feb 2026

Danielle

Great location. Quiet street but 10 minutes walk to the centre.
This hotel is lovely. The rooms are spacious and kept spotlessly clean by the staff. The reception staff and restaurant staff were all really helpful (especially the evening male staff member who’s name I didn’t manage to get) he went out of his way to help when we had a problem.
This hotel exceeded my expectations and I’d recommend it to anyone. If I am ever in siem reap again I would definitely stay here.

Family_with_children

10/10

Exceptional

27 Jan 2026

Tom

Staff is amazing. Highly recommend to get a better TV as we’re having a hard time controlling the remote.

Leisure Partner

10/10

Exceptional

23 Dec 2025

Christaan

This was such a fabulous choice perfect for children very clean food and service was excellent rooms spacious pool refreshing after a hot day. Would highly recommend and will definitely come back.

10/10

Exceptional

24 Nov 2025

Mladen

Clean, great breakfast and helpful staff.

Partner

10/10

Exceptional

03 Nov 2025

Cynthia

Very clean room, wonderful AC, private balcony and excellent friendly staff!

10/10

Exceptional

28 Feb 2025

Dipak

Nice pool

Leisure Partner

10/10

Exceptional

30 Jan 2025

Yun

Excellent hotel

All team members were extremely friendly and helpful. It also close to the old market (600-700 meters away). Our 3-day visits to Angkor Wat etc. were flexibly organised.

Partner

10/10

Exceptional

19 Jan 2025

Sebastian

All good, hotel restaurant bit pricey. Nice balconies.

Leisure Self

10/10

Exceptional

16 May 2021

Verified traveler

Everything was great

Leisure Partner

8/10

Excellent

10 Mar 2020

Verified traveler

Great stay

For a relatively new hotel our stay was great. The staff are very attentive, more than willing to help with anything including carrying our very heavy suitcases down a flight of stairs!
Room was very roomy with a separate shower and toilet. Plus we were upgraded for free to a room with balcony on arrival!
Breakfast was fine but the portion sizes could have been bigger.
Pool area was really nice and relaxing. We’d definitely stay again.

Partner

8/10

Excellent

23 Feb 2020

Verified traveler

location was good.very friendly staff
house cleaning was bad.sink stayed dirty for all 4 days we stayed.

Leisure Partner

10/10

Exceptional

14 Feb 2020

Ming

We will go back to Siem Reap because of this hotel

We are regular travellers, we like to travel in different countries and cities. This hotel is probably the hotel we enjoyed our time the most, the best hotel experience ever! Loved the pool and facilities a lot, but it was really the hotel staff made this hotel so outstanding. Nicky trained her staff so well, our receptionist, Lilly, made sure of almost everything go smooth for us. Morgan had a stick to assist his walk, they noticed that and arranged our tours and accommodation accordingly, in such a professional way, we felt like we were important friends to them and they went so many extra miles to make sure we were comfortable and happy. I can not say enough thanks to them. We will go back to Siem Reap because of this hotel.

Partner

8/10

Excellent

02 Feb 2020

Verified traveler

Amazing

The front desk staff is fantastic. When we first arrived, we were greeted with a welcome drink, wet towel and mochi dessert. The ladies at the front desk were very helpful and friendly especially Lily. They made us feel very welcome and I would definitely like to return there. The only downside is there’s no elevator and we had to climb the flight of stairs to our room but the hotel reassured us that they will have an elevator in 2 months time.

Friends_and_family Family

10/10

Exceptional

02 Feb 2020

Dunja

Highly recommended

Quality vs. price ratio in this hotel is unexpectedly high. I wholeheartedly recommend staying at this hotel. Everything from airport pick-up to breakfast service, cleaning and organizing Angor Wat tour was spot on. The pool is not big, but perfect for a morning or after sightseeing swim and relaxation. Located in a quiet alley, but only minutes away from the restaurants and approx 15mins by foot from Pub street. Perfect if you want to experience the quieter side of Siem Reap.

Partner

6/10

Pleasant

20 Dec 2019

Noel

Excellent staff

Most of the staff are very helpful and respectful. The manager Sina went out of her way to accomodate me after an unfortunate incident. The Asian breakfast and the coffee were very good. The western breakfast was not good at all.

Self

10/10

Exceptional

11 Dec 2019

Verified traveler

The perfect stay

The room and facilities were beautiful, but what really made the experience was the staff. They were so welcoming, helpful, and responsive to requests. The front desk set up tours for us as well as transportation to and from the airport, and everything turned out flawless. The location is ideal for walking pretty much anywhere in town.

Friends_and_family Family

10/10

Exceptional

05 Dec 2019

Jeff

The property was clean and modern everything worked flawlessly. Service was exceptional every time you walked into the hotel from the street you were greeted with a cool scented towel. The water in the pool was so crystal clean that it could’ve easily been mistaken for empty... I’m really not exaggerating.The entire staff went out of their way to ensure that everything was perfect in a very friendly and respectful way. We enjoyed it so much we extended our stay three times. I will certainly stay here again.

Friends_and_family Family

10/10

Exceptional

04 Dec 2019

Cecilia

Prefect place to stay ! Super helpful staff ! Location is awesome . Nothing I can complain about , highly recommended!!

Leisure Partner

10/10

Exceptional

01 Dec 2019

Verified traveler

The hotel was super clean .room was big .bed was very comfortable. Shower was amazing . Staff very friendly. Professional. Food was excellent. Location is close to the pub street and all the restaurants and bars .

Leisure Self

10/10

Exceptional

20 Nov 2019

Verified traveler

5 star just open price was cheap room was excellent staff are friendly

Leisure Partner

8/10

Excellent

17 Nov 2019

Verified traveler

The hotel was quaint and nice. The staff, pool, and food and drinks were great.

Leisure Self

10/10

Exceptional

10 Nov 2019

Joji

Hotel is new & beautiful. Staffs are helpful & very friendly. It is conveniently located near the night market but it’s quiet since it’s inside an alley. Food in restaurant is nice too.

Leisure Partner

10/10

Exceptional

05 Nov 2019

Nick

This is a fantastic place to stay. Was my first time in Siam Reap. From the second i walked in i was treated like royalty by the staff! Welcome drink and snack. Introduction to the property and information on tourist sites, local restaurants, etc. The room was Amazing! The shower, the bed, even the tv selections was great. The pool is also beautiful! Plus poolside drinks and food service was incredible. Also the prices are very good. I wish i could remember everyones names. The girls that work the front desk are so kind and accommodating. And the servers at the restaurant and pool were great. Never waited for anything. They were ready to serve. I will definitely be staying here again. Thank you all!

Leisure Self

10/10

Exceptional

01 Nov 2019

Verified traveler

Incredible staff! Very helpful, wonderful to chat with, and very informative about the surrounding area. The food and room service is great, and the room is absolutely spotless. This is a perfect hotel, in a great area with great people working there. I would always recommend staying here if visiting Siem Reap.

Leisure Self

10/10

Exceptional

28 Oct 2019

Verified traveler

Top notch service! Served us like vip guest!
Good location! Nice food! We stayed 3 accomodation in total of our trip but none of them are great like this property! Very recommend

Leisure Partner

10/10

Exceptional

03 Oct 2019

Verified traveler

The room size and balcony were spacious. Breakfast was tasty with wonderful coffee. Hotel serves lunch n dinner but did not try.
The staff and especially their managing director Borey was very attentive and doing anything and everything to ensure a pleasant stay. Thank U !
Location is good as its just minutes walk to cafes, restaurants, temples and Pub Street.
And the complimentary pickup to and from airport was much appreciated :)
Very good value. Hope to come back and stay again.

Business_and_leisure Self

10/10

Exceptional

24 Aug 2019

Verified traveler

BEAUTIFUL HOTEL with EXCELLENT SERVICE- This hotel was recommended by a friend. We got to Siem Reap, hotel sent us a free transportation to pick us up to the hotel. When we got to the hotel, the staff came to greet us with warm towels and cold sipping drinks. This hotel is absolutely gorgeous, it’s modern with Cambodian decors. Room was large with huge shower. Food and drinks are great at the hotel. Really enjoy the walking distance to Pub Street and old market at night. Thank you Siem Reap Palace for the unforgettable experience.

Leisure Friends

10/10

Exceptional

19 Aug 2019

Bozeman

What an excellent stay!!! This is a beautiful new boutique style hotel located right near the heart of the city. If you are looking for a location that allows you to immerse yourself in the culture, this is a great place to stay. Its walking distance to so many places, like Night Market and the many restaurants and bars on Pub Street. The hotel is very clean and modern. My room was large and open and came with all the necessary ammenities. The grounds were full of beautiful plants that I had a great view of from my balcony and there was even a nice pool that we used to relax with drinks and to cool off after a tour. I would defintely recommend!!

Leisure Friends

10/10

Exceptional

17 Aug 2019

Tomas

Let me start by saying this is a beautiful hotel with a fabulous location close Pum Street .Big room ( very quiet during the night ) and comfy beds . Pool and outdoor bar area was perfect and staff are very polite and friendly . Overall I would recommend this hotel to any one stay in ...Vola

Leisure

10/10

Exceptional

17 Aug 2019

TerryBaehner

Great location hotel, about 5 minutes walking to Pub Street and Night Market and about 10 minutes by Tok Tok to the famous Angkor Wat temple. Siem Reap Palace Residence is clean and the room was spacious. I loved waking up in the morning and enjoyed the view from my balcony over look the pool and breath taking landscape. I got to know the hotel manager Borey. Borey and his staff are extremely courteous, friendly, and helpful. Highly recommend to all my friends and family that want to visit Siem Reap.

Business_and_leisure

10/10

Exceptional

17 Aug 2019

Verified traveler

It is wonderful to stay this hotel. It about 4-5 minutes walking and close to everything that I want to do like night market, restaurant, tourism zone, downtown, bar, and shopping. Breakfast, dinner were excellent, I have tested 3 kinds of food American, western, and Asia food “ wow” amazing. The air conditioning working good (quiet) and look expensive different from other that i used to stay. I hope I am lucky to have time next summer with my whole family 7 - 8 people to stay there again.

Leisure Family

10/10

Exceptional

14 Feb 2026

Mats

Trevlig personal. Helt OK rum för vår familj på 5 personer.

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

Thomas

Had a terrific stay at Siem Reap Palace Hotel & Spa

Self

4/10

Poor

23 Nov 2022

SITTIDET

I found rat in the room and call staff for pick it out. So freak

Leisure Friends

10/10

Exceptional

14 Mar 2020

Verified traveler

Mahtava paikka@

Todella ystävällinen henkilökunta. Hiljaista ja ihanan pehmeä sänky, nukuttiin hyvin. Siistiä ja hyvä sijainti!

Partner

10/10

Exceptional

10 Mar 2020

ぜひお勧めしたいホテルの一つです。空港からホテル間の往復のタクシーを無料で手配していただいた点、数種類以上のメニューから朝食が選べどれもとても美味しかった点、手配してたツアーの迎えが遅く心配をしていたら連絡を取り付けてくれた点、個人的に買って帰った果物を切って綺麗に盛り付けてくれた点など、どのサービスも満足以上のもので、次滞在する機会があったらぜひまた利用したいです。スタッフの優しさに助けられ、とても楽しい旅行でした。ありがとうございました。

Leisure Partner

10/10

Exceptional

24 Feb 2020

Verified traveler

Rent och fräscht, blev uppgraderade när vi anlände. Hade ett toppenfilm med utsikt över poolen, trevlig och hjälpsam personal.

Frukosten var kanske inte den bästa, men det har nog att göra med deras försök att få till en västerländsk frukost.

Leisure Partner

10/10

Exceptional

11 Jan 2020

Nob

事前に空港からホテルまでの送迎をお願いして、迎えに来ていただきました、ドライバーとは別にスタッフの方が同行していて、車内で翌日の観光の手配をして頂きました。英語がほとんど出来ない私にも、わかりやすく、説明してくださいました。
朝食はメニューから選んで（１０種類位あったと思います）作ってもらうので、温かい美味しいご飯が食べれます。観光で早朝出発の際はお弁当を用意してくれました。
プールも大きくはないですが泳げる広さはあるので、とても良かったです。
帰りも空港まで送迎して頂いてとても助かりました。
不満点は、エレベーターがない（4階建てなので遺跡観光できる人なら問題ないレベルですが）、冷蔵庫があまり冷えない位で後はとても満足な滞在でした、また泊まりに行きたいと思えるホテルです。

Leisure Self

10/10

Exceptional

09 Jan 2020

Sinka

Beautiful rooms, nice pool and delicious food. Excellent service from the moment of pick up through the stay until airport drop off. Everybody here is trying to make you stay comfortable and unforgettable. I would definitely come back again.

Self

10/10

Exceptional

14 Dec 2019

Kris

Best choice ever

Everything was perfect. The location is a bit off, yet with modern technology, it’s very easy to locate. And there is tuktuk waiting outside. It’s also walking distance to the pub street.
At the front desk, Noch(not sure it’s the right pronunciation) welcomes us with cool towels and desserts. My grandpa and I changed the room twice and they did their best to accommodate us with great patience. LyLy is also great, greeted us every time we enter and get out of the front door, took us to the airport and took care of everything we asked for. The breakfast staff are all super nice and welcoming.

The room itself is the best. With a pool view, a huge bed, a smart TV and hot hot shower. I am super happy with the room. Cambodia is a place with many wild animals so you might encounter lizards and a few insects. But apparently the hotel is doing pest control now and then. The room is always cleaned after we went out.

All in all, I would definitely stay here again ang I highly recommend this hotel to all!!!!

Friends_and_family Family

10/10

Exceptional

13 Dec 2019

Verified traveler

Thank you very much for everything you've done to us.
I offered a service for my boyfriend birthday, and you guys made special memories for us. The dinner was very delicious, the birthday cake and song were pretty and lovely. The bed decoration was cute as well. We loved all stuffs we've met. We never forget how sweet you guys were. When I visit Cambodia next time, I would like to see you guys again. Thank you very much !!!!

Leisure Partner

10/10

Exceptional

06 Dec 2019

Verified traveler

New, clean, nice hospitality

As I mentioned on the title, the hotel is new, and clean.
(From Japanese point of view, I can say the hotel is new and clean.)
When checking in, they provides welcome drink with Cambodian sweets.
They explained about the hotel and room well.
The staffs are friendly and very polite.
I asked for small circle tour(18USD), and they assigned the TukTuk driver who speaks English.

When I have another chance to go to Siem Reap, I will definitely choose it again.

Self

10/10

Exceptional

29 Nov 2019

Verified traveler

직원들이 매우 친절함. 외출에서 돌아오면 문앞에서 기다라고 있다가 물수건을 건네주는데 감동이었음.

Leisure Partner