Name: Siam Champs-Élyséesi Unique Hotel, Bangkok
Address: Ratchadamnuen Klang Tai Rd., Bowonniwet, Prana, 160, Bangkok, 10200, TH

10/10

Exceptional

23 Jun 2026

Martha

Great place to stay. Rooms were clean, AC worked great and the staff was wonderful!!

Family

10/10

Exceptional

24 Feb 2026

Viren

Clean room, friendly staff, nice location

Friends

10/10

Exceptional

17 Feb 2026

Sabrina

Loved everything!

Leisure Partner

10/10

Exceptional

06 Feb 2026

Chuck

It was unique in style and deco, good room, excellent staff and a great location for sightseeing. Many good restaurants within a couple of blocks. 4.5

Leisure Partner

10/10

Exceptional

30 Jan 2026

Kumar

Room was clean and comfortable. Location was convenient.

Leisure

8/10

Excellent

26 Jan 2026

Charlotte

Lovely staff and good room.

Leisure Partner

6/10

Pleasant

25 Dec 2025

Murat

There was a construction right behind the window from 7am till 9pm. Very loud. Rooms are small, even junior suite

Leisure Partner

6/10

Pleasant

29 Nov 2025

Elizabeth

Location was ok. For anyone 5’11 or taller you will have an issue with ceiling height in the hall to the elevators, and in the room.

Leisure Partner

10/10

Exceptional

18 Nov 2025

Gibou

The staff were amazing I had a great time during my stay. I would definitely recommend.

Leisure Friends

10/10

Exceptional

10 Oct 2025

Narissa

Great stay and staff. Great location.

Leisure Self

10/10

Exceptional

07 Oct 2025

Narissa

Location is great. Stayed there 2 separate times during my vacation. Friendly staff and clean.

Leisure Self

10/10

Exceptional

26 Sep 2025

Kevin

I’ve stayed here several times. It’s a quiet tucked away location that is close to the busy part of the city

10/10

Exceptional

17 Sep 2025

Ba

Everything Nice

8/10

Excellent

28 Aug 2025

Alan

Great service and staff. Hotel was comfortable and clean. Complementary water bottles were given every day which was much appreicated. Location is convienent and there is a relative quiet side road in front of the hotel, which makes it easy to access taxis and load luggage. Sound proofing is okay, but could hear next door occasionally and there is a bar next to the hotel which plays music constantly, but couldnt hear it from the room.

Friends_and_family Family

6/10

Pleasant

19 Jun 2025

Jaimee

Nicely located, but the room was a little disappointing. Very hard beds, and one roll of toilet paper (inconvenient to ask for another when you need to go). A lot of space in the room. Breakfast was a bit disappointing too. The staff were lovely though!

Leisure Friends

10/10

Exceptional

18 May 2025

Emaad

Very friendly staff. If you are looking for a place that fits your budget and has good service I recommend this hotel! In an amazing location too!

Leisure Friends

10/10

Exceptional

19 Apr 2025

Reehana

Hotel was very nice, clean, and the staff was extremely helpful. It is situated very close to shops, restaurants, and temples, making it easy to walk around and enjoy the city. I would definitely stay here again as the price was worth the quality and experience.

Leisure

10/10

Exceptional

25 Mar 2025

Joseph

This is a nice hotel. Its walking distance to Khaeson st and the Grand Palace. Ive stayed here before and would recommend it fir the location and breakfast.

Leisure Self

10/10

Exceptional

17 Mar 2025

Russel

The room size was spacious. Lots of place for luggage and separate study room and separate sofa area. Large bathroom.Staff very helpful and friendly. Good food and fruit options on Dinso road nearby. Khao San road nearby.
Will recommend this to friends. I got great sleep at night.

Leisure Self

8/10

Excellent

16 Feb 2025

Eloisa

Staff is friendly, bathroom needed to be cleaned more

Leisure Friends

10/10

Exceptional

05 Feb 2025

Robert

Staff was very helpful

Leisure

10/10

Exceptional

04 Feb 2025

Daryl

Great location. Breakfast was a plus!

Leisure Partner

4/10

Poor

25 Jan 2025

Noel

Mid to low end accommodations. Next-door to a noisy outdoor music venue. Lots of deferred maintenance. Short staffed in the restaurant. The front desk clerk needs some hospitality training.

I would not recommendthis property.

Leisure Partner

8/10

Excellent

11 Nov 2024

Thian

Good

Leisure Partner

6/10

Pleasant

27 Oct 2024

James

Pleasant with some issues.

A good place to stay if your plans include visiting Buddist Temples due to close proximity to several important Wats. Was generally an okay stay but a few things were sub-optimal. Not quite close enough to Khaosan Rad district on foot. Room was a bit cramped, for example, bashed my forehead on the air conditioner getting out of bed. Bathroom sink had no storage space for toileteries. TV stations had only limited news broadcasts on English-speaking channels, and no English-speaking movie channel. Hotel would not supply a 2nd room card, so you come back to a hot room as air conditioner turns off when you take the room pass card.

10/10

Exceptional

29 Apr 2024

Joseph

This is a great place. Its a couple vlocks from the main tourist strip. Everyone was nice and helpful. Enjoyed my stay.

Leisure Friends

8/10

Excellent

20 Apr 2024

Sharen

Spacious and clean room overlooking the temple. There was a karaoke bar playing nearby, but this piped down around midnight. Staff were helpful and the hotel is within easy reach of many tourist hotspots.

Leisure Self

10/10

Exceptional

19 Jan 2024

Vito

This is an ideal hotel just outside the busy areas such as Khaosan and other well known spots to the centre of Bangkok. Very reasonably priced for where it is and the staff were very polite. Breakfast had choice of European and Thai for all tastes too.

Leisure Partner

10/10

Exceptional

30 Dec 2023

Elijah

Great little spot. Very clean and quiet. Close to a bunch of cool markets.

Leisure Partner

10/10

Exceptional

20 Dec 2023

Wayne

The hotel has a good location for easy access to many of the great areas of Bangkok. I would definitely recommend this hotel to others. The value is great.

10/10

Exceptional

14 Nov 2023

Leonardo

Very friendly staff...nice room with a beautiful view.

Leisure Friends

10/10

Exceptional

11 Nov 2023

sangakham

overall an excellent stay
the staff wss awesome and the area was convenient to markets and restaurants. The room was nice and the AC was awesome in the heat.

Leisure Family

8/10

Excellent

04 May 2023

Ravi

Spipe is very honest and helpful. Also she gets things done asap.
Very bubbly and has a positive attitude.
Very valuable staff 🙏

Leisure Family_with_children

10/10

Exceptional

02 May 2023

Hayley

We stayed 2 nights in April 2023. Large and very clean and comfortable room with good air conditioning. Bed was very comfortable. Bathroom clean and good shower. The decor throughout the hotel was very attractive with french and historic attributes. Handy location for Khao San Road. Helpful staff. Would highly recommend.

Leisure Partner

10/10

Exceptional

04 Mar 2023

Richard

Good location. Nice room. Friendly and helpful staff. What more can you want?

Leisure Partner

8/10

Excellent

15 Jan 2023

Kenneth

Pleasant place with handy location.We are tall, ceilings are low

8/10

Excellent

28 Dec 2022

Rebecca

Stay here overnight was fine. Room was nice. Quiet and you couldn’t hear any noise from the street.

Leisure Partner

10/10

Exceptional

11 Nov 2022

Mark

Lovely hotel

Lovely hotel, spacious room, helpful staff.
Would highly recommend staying here.
Not to far from Phaya Thai BTS

Self

8/10

Excellent

07 Nov 2022

Mussayab

Overall it's a good hotel. We had issues with the locker and the shower. The shower is very weird and it was a bit uncomfortable. Not a lot of amenities other than a bar and you have to take an elevator and then climb the stairs to go to the 6th floor. Cleanliness can be improved a little bit more.

Leisure Partner

10/10

Exceptional

18 Oct 2022

Mikolaj C

A great stay. Perfect location, comfortable bed, and a wonderful staff. I would definitely recommend.

Leisure Partner

10/10

Exceptional

14 Oct 2022

Wentian

Despite the comical name the hotel doesn't take itself too seriously and has a lot of local charm. Distinctive design of the rooms makes up for low ceilings - the glass-windowed bathrooms are an excellent touch. I recommend at least going for the rooms that have a sofa alcove - the smaller rooms without that look a bit too cramped (?). The alleys surrounding the hotel are gritty but the contrast between poverty and privilege is typical of Bangkok and something to reflect on.

8/10

Excellent

28 Sep 2022

Raymond

Quick Bangkok Stay

The Siam Champs Hotel was an excellent experience. The staff were friendly and very helpful. The hotel is a quaint hotel. The location is excellent within an easy 10 minute stroll to Khoa San Road. The breakfast staff is excellent and works hard to satisfy the guests. Coffee/Latte is prepared to order as well as eggs. Beyond that, western breakfast options are few. Our room did not have a shower and only a tub which made it a bit awkward. Overall it was a great stay and we would recommend this property.

Partner

6/10

Pleasant

14 Sep 2022

Brad

It’s okay. Clean and comfortable place, but no value for money here.
No amenities associated other than a bar.
If you’re over 6ft tall you’ve got to watch your head everywhere.

Leisure Self

10/10

Exceptional

18 Jul 2022

Serene

Very friendly reception who recommended places to go. Housekeeping was good too. My room is very clean

Leisure Self

10/10

Exceptional

23 Apr 2022

Martin

Great hotel - stay there!

Hotel was great - rooms were nice and spacious, hotel very clean. Receptionist was so lovely - she had a great big smile all the time and was so friendly and helpful.

Self

8/10

Excellent

06 Mar 2020

Verified traveler

Disenchanted

Good location on a side street with a quiet room. WiFi adequate and TV had only CNBC and BBC News in English, no English entertainment channels. Breakfast very limited for Westerners, pre-cooked fried eggs and refused to cook fresh fried eggs, no bacon only hot dogs, pre-mixed omelet and scrambled eggs available but no ingredients available for the omelet. Pancakes are not fresh but warmed-up and no syrup available. There is toast, orange juice and filter coffee and cornflakes. Salad items along with watermelon and pineapple. For Asian breakfast there appears to be a different selection of 5-items each morning. The hotel staff would not provide a printed receipt on checkout.

Self

8/10

Excellent

28 Feb 2020

Chris

We thoroughly enjoyed our stay at the Siam Champs Elyseesi Hotel. Our room (junior suite) was large and comfortable and the hotel was off the main road so pretty quiet. The cost of taxis is so cheap that even though it isn't situated in the middle of everything, it didn't matter. The staff were very helpful and always cheerful. It might have been easier if more of the front desk staff had a better understanding of English, but it didn't spoil our stay at all. The breakfast was very good and dinner in the restaurant was very enjoyable although choice was fairly limited. We would definitely consider staying there again.

Leisure Partner

8/10

Excellent

12 Feb 2020

Katja

Nice stylish hotel

Overall had a really nice experience. The hotel is in good nick, staff very friendly and helpful and my room was huge. Only grudge really was the shower. It had a rollo style shower curtain, which I started to pull down only to find it absolutely disgusting full of stains and mould. So I didn't use it at all.

Self

10/10

Exceptional

31 Jan 2020

Jennifer

Staff was great, location good, breakfast substantil

Friends_and_family Friends

6/10

Pleasant

23 Dec 2019

Verified traveler

The bad: walls are a bit thin, can hear neighbors. Pillows are old. Bad smell from AC.

The good: close to Kansan road. A few tamples.

Partner

10/10

Exceptional

04 Dec 2019

Verified traveler

Excellent hotel and stay. One thing that can be improved is the breakfast service. They used instant coffee for the buffet service. For the price charged for buffet, i could use from fresh coffee

Partner

8/10

Excellent

20 Nov 2019

Hark

Quiet. Walking distance from khao San. Very nice staff and lobby. Shower curtain and shampoo/body wash dispensers could have been cleaner

Leisure Partner

10/10

Exceptional

17 Nov 2019

Verified traveler

Great place to stay

Great hotel that is within ealking distance to some places to see in Bangkok.

Partner

2/10

Poor

13 Nov 2019

Verified traveler

Television was only in Thai :: bed linen was not changed in 3 days ::had to request clean towels

Leisure Partner

10/10

Exceptional

08 Nov 2019

Nick

on point

A very warm and welcoming hotel.
The cappuccino was soo good!
I’d recommend it any day.
Very good location.

Partner

10/10

Exceptional

30 Oct 2019

Matthew

Great Stay

Friendly staff and great room, bed was extremely comfortable. Location was very central and 5 minute walk to Khoa San Road.

Self

8/10

Excellent

17 Oct 2019

Verified traveler

Nice hotel well located. Lovely bar area, rooms a good size and well equipped

Leisure Friends

8/10

Excellent

13 Oct 2019

Jia Wei

Can consider staying

Breakfast was pretty average and hotel location was slightly hard to find especially for those driving. Other than that, everything else was satisfactory. Would definitely stay here again.

Partner

10/10

Exceptional

11 Sep 2019

Ekaterina

Great place to stay, very convenient for those who want to explore the old town.

Partner

10/10

Exceptional

09 Sep 2019

Verified traveler

Great location , spacious room , excellent service
Clean and friendly staff
Free parking as well

Leisure Partner

6/10

Pleasant

17 Jul 2019

Verified traveler

staff was very nice and friendly .tower color not white and noise was right out side our door. breakfast
have small food fly in papaya food cold . nice near road easy to call taxi

Family

10/10

Exceptional

16 Jul 2019

Verified traveler

Service was really good. Location is strategic. Coffee is great!

Business_and_leisure Family

10/10

Exceptional

22 Jun 2019

anthony

Stated before , this hotel deserves a higher rating the whole team work together to make your stay happy

Leisure Friends

10/10

Exceptional

09 May 2019

Alan

Short trip to Bangkok

Lovely little hotel. Just off the main road so nice and quiet.
Our room had a wonderful view of the Golden Temple.
The Royal Palace is an easy walk away as is the reclining Buddha.
Khao San Street is very close 5 minutes walk cross the road and turn right at the city library.

Very nice and clean hotel. Very friendly and helpful staff.

Partner

10/10

Exceptional

07 May 2019

Robert

A nice boutique hotel in the heart of the old city

A very nice boutique hotel in the heart of the old city, very close to many attractions, and a nice restaurant onsite as well.

10/10

Exceptional

20 Mar 2019

Hongkeo

Great stay

Friends

10/10

Exceptional

18 Mar 2019

Reno

would stay again

It was a Great Hotel But in the wrong place to far from anything nice and tidy bathroom could need a bit of tidy up but other than that very good.

Partner

8/10

Excellent

18 Mar 2019

Alex

Sheets and towels we're a little old and dingy, and the room needed to be swept but overall we were happy!

Leisure Partner

10/10

Exceptional

16 Mar 2019

Verified traveler

Good hotel about a 10 minute walk from KhoSan road with all the restaurants and bars you could want and about a 20 minute walk from Wat Po and the river. Only downside is that from the airport you are Looking at getting the train to Phaya Thai (easy and cheap at 45 Baht) and then a tuk tuk for about 200 Baht to the Democracy Monument which is a 1 minute walk away.

Leisure

10/10

Exceptional

09 Mar 2019

Verified traveler

Highly recommend. Nice room wiIth AC. Great location & helpful staff.

Leisure Partner

10/10

Exceptional

02 Mar 2019

Verified traveler

we really enjoyed our stay. the proerty was very close to a lot of.attractions and the staff was very nice and attentive to our needs.

10/10

Exceptional

01 Feb 2019

Paule

Great staff, close to most of the temples, Included breakfast ok but cold bacon and eggs (Might be the way that its served in this part of the world), you can ask for scrambled or omelet which they will cook for you fresh.

8/10

Excellent

16 Jan 2019

Verified traveler

Great location

This hotel was very clean and had everything you can need. I stayed with my husband and baby. Staff were very friendly and breakfast was included. It was basic but met our needs. The location was the best part-right next to the Grand Palace. Rooms and bathrooms are very large. The a/c worked well and wifi was good.

Family

10/10

Exceptional

14 Jan 2019

Verified traveler

All the staff were super friendly and helpful! Also, it’s in the perfect location to visit all of the temples and major sites! Definitely recommend!

2/10

Poor

07 Jan 2019

Verified traveler

Be sure to confirm your room has a shower if you assumed that is something that would be included. Ours only had a bathtub. The staff is unfriendly and intimidated us when we raised concerns that our room did not have a shower even though the pictures on Expedia-specifically for the room we reserved-had pictures of a bathroom with a shower. The posting also explicitly stated that there would be a shower. Of course, we took that statement that there would be a shower for granted because that “amenity” is normally included in any respectable hotel room in the US, Europe, and arguably the planet Earth. Not so, at the Siam Champs Elyseesi, which should give any prospective customer pause. In addition, the room was moldy, dirty and had “suspicious” white stains on the headboard. Beware.

Leisure Partner

6/10

Pleasant

07 Jan 2019

Verified traveler

We booked 2 rooms via Expedia for a total of 6 people (2 adults & 4 children).

We arrived at 8pm to discover the rooms were made up only for 2 people per room. The hotel refused to place an additional bed in each room.

We therefore resorted to paying the hotel directly for an additional room for 2 people.

What was highly frustrating was that we were unable to contact Expedia to discuss this issue. To date, I am note sure if the issue was with the hotel not providing the rooms to sleep 3 people room or with Expedia not making it clear that while you book a room for 3 people, you have to pay extra to get a bed for the 3rd person.

The actual rooms we ordered were Junior Suite. These were great rooms and very comfortable.

6/10

Pleasant

04 Jan 2019

Verified traveler

Great location, average room, poor breakfast

The good: very well located and the staff were friendly and helpful.

The not so good: the room smelled funny due to aircon. The bathroom door is very flimsy and you can see and hear through the door's wooden blinds. The shower has weak water pressure. It's noisy when people exit and enter adjacent rooms.

The poor: breakfast was very limited and not enough for the guests. When food items ran out, it was either very slowly replaced (like with eggs) or not at all replaced (like with fruit). Not worth paying extra for it.

Partner

10/10

Exceptional

27 Dec 2018

Greg

Exceptional clean and friendly

Will definitely be coming back to this hotel the next time in Bangkok..the staff is super friendly and the rooms are really big, clean, and comfortable as well for the price...located within walking distance of the french quarter. It is not close to downtown bangkok so a taxi is necessary if interested in sightseeing this area. Overall, very pleased with accomodations/customer service.

Family

6/10

Pleasant

08 Dec 2018

Verified traveler

It was a neat building but I'm 191cm or 6'3\" I banged my head a few times in the dinning room. And the rooms ceiling are very low. Bang my hands on the ceiling putting on a tee shirt. So good place for less then tall folks. Also they demand a 1,000 Bhat cash deposit on check in. Not documented on Expedia. Luckily I had hit the ATM at the airport when I landed.

8/10

Excellent

06 Dec 2018

Verified traveler

Hard to find but clean, close to many tourist spots,
Friendly staff, helpful staff

8/10

Excellent

04 Dec 2018

David

One night in Bangkok

Lovely new looking little boutiquey hotel. Only problem was our room had sound carry. Maybe noise was right outside our door but was very loud but new clean easy walk to Koh San road

Partner

10/10

Exceptional

04 Dec 2018

Gerry

The SCEUH calls itself a \"Unique Hotel,\" which indeed it is. The hotel is of modest size with an extraordinarily friendly staff, great rooms, marvelous views of Buddhist temples, and a fine dining area. I honestly cannot fault our stay there in any way.

8/10

Excellent

02 Dec 2018

Verified traveler

Nice hotel near khao San road

Hotel was nice, staff was very friendly. Close to major tourist areas, convenient to get to and from. Just a note, if you get a towel or anything dirty they charge you for it ($12) instead of washing it.

Friends

8/10

Excellent

22 Nov 2018

G

Stayed for two nights and everything was good, location, facilities,breakfast,staff and room.
We would be happy to return here again

8/10

Excellent

22 Nov 2018

Anna

Nice enough hotel

The hotel is indeed unique, and was decorated nicely. The staff was very friendly, breakfast was decent but I ordered dinner one night and it was entirely too spicy to eat. They have an in room massage service that was nice. The area was just OK, it was a lot farther from night life than I expected. Overall we enjoyed our stay, but if we come back to Bangkok would probably stay in a different area.

Partner

10/10

Exceptional

16 Nov 2018

Mary

We loved this hotel!

We had a great stay! The staff was wonderful and very helpful. They upgraded us for free because it was our honeymoon. The view from our room was awesome! They recommended where to eat and helped us get a taxi to the airport. There was delicious street food right outside. The room was really nice, clean, and comfortable. The only thing we didn’t love was that the bathroom didn’t have an actual shower. It was a tub with a hand held sprayer in it, which made it difficult to clean ourselves off quickly. Overall, we are happy we chose this hotel, though!

This is not related to the hotel but I think it’s worth mentioning. Beware of anyone who approaches you after you come out of the hotel, offering to give you advice on where to go and what to see. We got swindled by a guy who seemed nice and got stuck in a couple hours of running around the city in a tuk tuk and overspending on the places he brought us. He also told us that the main tourist places were closed due to a holiday and wouldn’t take us there, and that turned out to be a lie. So just do what your plans were and don’t let anyone make an itinerary for you and put you on their friend’s tuk tuk!

Partner

10/10

Exceptional

16 Nov 2018

Christopher

Nice stay thank you

Rooms a bit bright in morning! But otherwise really lovely stay!

Partner

10/10

Exceptional

15 Nov 2018

Laene

Beautiful Hotel in a great position to walk around all the sights. Staff were very friendly and helpful and welcoming. We were asked for a cash deposit for the room, but this was clearly stated when booking so it was not an issue. I would definitely stay here again and recommend it to friends. Great value for money.

6/10

Pleasant

12 Nov 2018

MaDolores

The hotel was great and staff was very nice and helpful. There’s one thing that I don’t really like, we cheked in there Me and my husband, they knew that there’s two person thats going to be staying in that room, and the chair inside the room is only 1 so where are is my husband going to sit-down if I am using the chair? So I asked for another chair and they charged me for 50 baht. Do you think it’s fair? If they knew that there will be 2 guests in the room and they just put only one chair and they will charge me for an extra one.

10/10

Exceptional

12 Nov 2018

Sally

Lovely hotel in great location

Great place to stay to visit temples and grand palace area. Rooms very clean and comfortable and everything that you need .Efficient A.C. Staff friendly and helpful in finding places or even helping fix my suitcase lock! Nothing too much trouble . Didn't eat here so can't comment on food as not booked breakfast . Had breakfast at Krit coffee bar near by. Walk the local streets to see some of real Bangkok. Nice evening drink at Press Sky bar . Would highly recommend staying here , we had 3 nights and could if stayed longer. Use hop on hop off boat for up and down river. Use tuk tuk or taxi if want to rest your feet from the walking, but lors in walking distance

Partner

4/10

Poor

05 Nov 2018

Dr Ivan

Staff was very nice and friendly but expensive for Bangkok. Very frugal amenities. Not particularly clean at all. Beds not comfortable. Very skimpy with towels.

Partner

10/10

Exceptional

03 Nov 2018

Chad

Great location. Comfortable bed. Clean room. Helpful staff. Good breakfast. Great price. We were pleasantly surprised by this hotel and would recommend to everyone. It is off the Main Street so it has a quiet location. It is walking distance from everything in Old Bangkok.

10/10

Exceptional

02 Nov 2018

Samantha

Just a couple nights in bangkok. Very close to a lot of fun things to check out that aren’t in the city center. Great temple views! Easy walk to the palace and other places. Lovely decor for Halloween.

Partner

6/10

Pleasant

24 Oct 2018

Ellen

Cute hotel, horrible service

The hotel is in a great area, close to many attractions. The men who help with the luggage were nice and helpful. The front desk staff was horrible. They were rude and unhelpful. Many employees are always using the computers in the concierge area, making it impossible to even get a map. The room was nice enough but much, much smaller than it looked on the website photos. I would not recommend this hotel to anyone because of the front desk staff, and would definitely not stay here again.

Family

10/10

Exceptional

17 Oct 2018

Verified traveler

friendly comfortable hotel

quiet , away from traffic noise , good basic place to stay

10/10

Exceptional

08 Oct 2018

Verified traveler

Off the main path but walking distance to many things and easy to hail a taxi.

8/10

Excellent

01 Oct 2018

Verified traveler

Good location to most main attractions. The room was clean and had everything we needed for the price.

6/10

Pleasant

29 Sep 2018

Eoin

Acceptable, but not much more than that.

Fine as a mid budget stopover hotel.
Arrived to door to a quick and easy checkin. The 1000 baht deposit is odd for a hotel I paid for in advance, with a card on file. The location is average.
Reception ordered me a taxi to the wrong airport, other than service was fine.
All in all acceptable, but no frills to excite other than the quick journey from airport.

Partner

6/10

Pleasant

18 Aug 2018

michelle

Very good hotel but let down by service

Our stay here was good overall except for some points. First the good. The hotel is in walking distance from many of the main tourist attractions. It is clean and tidy and very comfortable.

Now the bad- It was not easy to get to from the airport and clearer directions could be added to the website to facilitate this. The staff seemed very mistrustful of us and demanded we leave a 1000Baht deposit when we arrived which we were unaware of and unprepared for. They also used our deposit to pay the return taxi to the airport without our approval or knowledge. Finally they could’ve been more helpful considering this was our first visit to Bangkok.

Overall very good but their customer services could be improved.

Partner

8/10

Excellent

17 Aug 2018

Javier

Hotel is ok and close to the Great Palace and other tourist attractions

Partner