Name: Torre Cintola Natural Sea Emotions
Address: località capitolo, Monopoli, 70043, IT

6/10

Pleasant

20 Jun 2026

Nadia

The beach and pool are beautiful!!! The food was good. The rooms are fine but I don't like that people leave his stuff outside of his room \" igloo\". I have traveled a lot and this hotel allow check in only at 5:00 pm. It is crazy...... You have to pat a resort few of 30 per day but the hotel doesn't want you enjoy it...... This time of check in is the worst of the world....

Partner

10/10

Exceptional

16 Jun 2026

Pedro

We had a wonderful stay at Torre Cintola Greenblu Sea Emotions with our 2-year-old. The resort has a lovely peaceful setting right by the sea, with excellent pools (lncluding a large children pool area), spacious green gardens, and a relaxing natural atmosphere that made it easy to unwind.

The staff were friendly and attentive throughout. Especially the high level of care after I was bitten by a camel during a day trip to Zoosafari. Dr Alessandro Bifulco from the Vesuvius was exceptional — calm, professional, and incredibly skilled. He provided thorough medical care, which prevented us from needing multiple hospital visits. His kindness and competence turned a worrying moment into something manageable, and we are so grateful to him.

The resort is very family-friendly, with comfortable rooms and a welcoming vibe that suited us perfectly. We really appreciated the seafront location, beautiful pools, and relaxing environment.

Torre Cintola is a great choice in Puglia. We felt well looked after the whole time and would happily return. A big thank you to the team, especially the magnifico Dr Alessandro Bifulco for his outstanding help!

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Carol

As it is out of town - there is no easy access to the railway station at Monopoli which meant an expensive taxi ride (30 Euros) each way. The taxi's however were prompt and reliable with very courteous drivers. Very few restaurants on site other than snacks being offered at the bar areas at certain times with a little cafe within walking distance out of the site. Their buffet evening meal for 35 Euros each included wine. The bar area was lovely in the evening for a drink and a lovely view. We didn't use the spa facilities. The pool was kept immaculate and was one of the nicest we have had a hotel for a long time. There was no coffee making facilities in the room which was a disappointment, however excellent buffet breakfast with unlimited proper Italian coffee being made fresh to order and amazingly quickly by their barista!! There is now a service charge (tip) added to the cost of the hotel room so we were a little surprised this wasn't included in the original quote from Expedia. (around 200 Euros). But upon Googling it seems a new cost which is the new norm. Overall, would recommend this hotel with the caveats above. There is parking on site, but we didn't hire a car so didn't need this.

Partner

6/10

Pleasant

08 Jun 2026

Gabriela

Poor breakfast. SCrumble eggs looked terrible. No plants outside.
The paths were covered with gravel and there was no vegetation along them. The paths were not well maintained or clean. The bathroom amenities were very limited: there was no body lotion, no tissues, and the toilet paper was of poor quality

Friends_and_family Family

10/10

Exceptional

26 May 2026

rahul

Super friendly staff!! 10/10

Partner

10/10

Exceptional

21 May 2026

Cristina

Travelling as a family of 4 with 2 small children staying at Torre Cintola was ideal. Its location was close by to the main places we wanted to visit (Polignano a Mare, Monopoli, Ostuni, Alberobello, Matera, Bari, etc). It’s right on the coast, so the views are beautiful and worthwhile to take a drive along the road to see restaurants or beach clubs. While we were there it was a bit too cool to truly enjoy the ocean, but the sun was warm enough to still enjoy everything else. The resort itself was very clean, our room was spacious, daily housekeeping, clean towels, sheets cleaned every few days. Our room was super close to the parking lot so that was a nice convenience. Our breakfast was included with our stay. It has a nice selection. We only stayed for dinner 1 night, and the food was very good. Unfortunately some of the other restaurants were closed (we traveled first week of May). We were told they would open up again during peak season.
There’s a little playground on the grounds for kids to enjoy and 2 pools. My kids did use the pool on warmer days, although it was a bit cold (didn’t seem to bother them). The beach was not open. Although I wouldn’t necessarily consider it a beach, there’s no sand. It’s all big rocks. But there are lounge chairs set up infront of the water. Overall a great stay, I would come back during peak season to fully enjoy all amenities.

Family_with_children

8/10

Excellent

18 May 2026

Antonio

Clean room good location.

Family_with_children

8/10

Excellent

02 Jan 2026

Tamara

Room cleaning was lovely, gf options at breakfast which food was also good- we had no WiFi all week but they did try to fix it with a booster. Staff was pleasant and
Massage was great!

Leisure Partner

10/10

Exceptional

10 Nov 2025

Chris

Breakfast was just ok. Eggs were not very tasty. A lot of bread to choose from if you like that. Could use some pancakes or french toast.

Leisure Family

6/10

Pleasant

06 Oct 2025

Alexandre

Staff super! À l’écoute et très gentils. Par contre le mois d’octobre n’est pas le moment pour séjourner à ce complexe. Saison basse veux dire pas de piscine chauffée, la plage est démontée et 1 seul resto buffet est ouvert et la nourriture est pas super.

Leisure Partner

6/10

Pleasant

15 Sep 2025

Hugo

Para un hotel 4 estrellas y su precio le falta mucho para mejorar y dar un servicio 4 estrellas, los cuartos les falta mantenimiento. No dan productos para la limpieza personal, solo las toallas, trabajan bajo un concepto \"eco\" y debes llevar la llave del cuarto contigo ya que es la misma que activa las luces y el aire acondicionado, asi que cuando llegas el cuarto esta caliente, el menu del desayuno siempre es el mismo, no esta ma pero por su categoriany precio deberian mejorar

Leisure Friends

8/10

Excellent

06 Sep 2025

Frank

Very nice however our room had many ants roaming around our front door

Leisure Friends

8/10

Excellent

03 Sep 2025

James

Nice resort on the seaside
Didn’t like that you couldn’t have anything to eat after nine at night. When travelling and arrive late, you have no option. Other than that, nice place to stay

Leisure Partner

8/10

Excellent

20 Aug 2025

annalisa

Stunning resort, the kids club is outstanding and the evening shows are really good. Food is incredibile.

The room was very clean when we arrived but the daily clean was not good at all. Floor were mopped but not vacuumed which was quite disgusting with hairs and dust left sticking down. Bedding not changed once in a week and toilet and sink not cleaned! Probably overstretched cleaning team doing way too much. The lifeguard on the big pool could use some mannners! As the lady manager at the beach bar.
All in all we would go back but such a shame this could be the perfect place.

6/10

Pleasant

11 Aug 2025

Verified traveler

Nice but not worth the money

We stayed here for 1 night. What was good
- rooms were clean and spacious
- pool areas were large
- kids area was good

Here is what was not so good
- check in at 5pm is the latest of any hotel I have stayed in and it took ages to get my keys despite there being 3 people on reception
- they charge you EUR 30 per night on top of the room rate for the ‘use of the facilities’ which is ridiculous
- the WiFi was down at night in all areas other than reception

Overall for the money I expected more

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

CHRISTOPHE

Great place to stay with your family.

Leisure Partner

2/10

Poor

26 Jul 2025

Ben

Awful reception staff and no air con in 40 degrees

Rude, pouty lipped, ignorant receptionist.

30 mins to check in, no restaurant open and was 9 pm after flight delay.

Huge queue on reception

Friends_and_family Family

8/10

Excellent

13 Jul 2025

A

This is a really nice resort that is customer focused! I loved that it had inclusive food options and lots to do for kids! Great place for families or couples.

The food at all the meals was very good and felt like restaurant quality.

Rooms were clean and inviting

Staff were very focused on our comfort and the experience. Very good with us and our kids

Some areas of opportunities - outside the rooms could be cleaner with leaves and pine needles to be removed. This would make the rooms cleaner as things wouldn’t come in. I would have appreciated the room being cleaned daily, which was not done. Just beds made and new linens.

Leisure Family_with_children

8/10

Excellent

01 Jul 2025

Emily

Beautiful property but the little square bath with water beside the pool is very unsafe.

Leisure Family

8/10

Excellent

30 Jun 2025

Laia

Very nice hotel, super clean and modern and with friendly staff. The only thing that I (and, from what I overheard, others guests) found quite annoying is having to top up your card/key to spend money at the hotel (you can’t use your own bank card). This means that you need to keep track of much you have left and walk all the way to the reception top up if you don’t have enough. Prices at the bars are also extortionate, like almost double the price than anywhere in town.

Leisure Self

10/10

Exceptional

20 May 2025

david

A lovely relaxing place by the sea! A short walk to a beach. Very accessible to other activities and to Monopoli. Perfect stay!

Leisure Partner

10/10

Exceptional

18 May 2025

Natsuko

Senza parola! I'd never been treated like this level of excellency especially by the hotel staff in Italy! At this time was for my parents invited to Italy for 45 years marriage anniversary, their services were way more beyond expectations! I'm very sensitive with people behavior thus good staff services(more of it tends to be a personality that whoever the staff presents to clients in the end) are very important.
By the lead of Mariangela(mi dispiace se c’è doppio \"a\"), assistant director we had the extraordinary services at this resort….rooms were excellent way more enough covered a little con(night noises at 601), and specially the last night they cleaned the room AT NIGHT when we went to the apuglian buffet dinner at the facility✨Even at the little high end facilities don’t wanna do this kind of service so very special and meet well at our needs👏not just last night but the daily cleanings were flawless and we had very comfortable staying for entire 3nights.
At the breakfast they prepared “auguri” cake and from her blessings for parents with helping family photos, with reserved outside spacious seats beside a big tree😌Even if it’s raining they helped us at our needs of seating near the buffet so my 74-75 years olds were reachable to their wants for the breakfast. also my vegan latte d’avena e insalata😋 Bellavista is everywhere from 602 suite, we can see/hear the ocean waves without need of walking mornings/nights, walkable nature gem lungomare, nearby “Torre Cintola” 💖

Leisure Family

4/10

Poor

08 May 2025

Paul

Would not recommend

The good: The buffet breakfast was great! Lot of selection and a good barista. The bar staff was also very helpful.

The bad: The bidet was dirty when we arrived. The cleaning staff did not clean it or the toilet the next morning either. The air conditioning didn’t work and it was so hot we had to open booth doors in the middle of the night. We told front desk and they pressed some buttons and said it should then work. The only noticeable change was that we could change the temperature as far down as 15 whereas 18 was the lowest before but still no air conditioning. There was also a conference that was going on in the main area and the music was blasting until 11pm. In our 10 days in Italy this was definitely our worst stay.

Partner

6/10

Pleasant

08 May 2025

Joanne

Room was hot even in early May and the air conditioning was ineffective. Pool areas and beach bar very nice. Parking an issue when busy. Breakfast disappointing unless you like cakes.

Leisure Partner

2/10

Poor

28 Nov 2024

zhuo fan

We booked a suite for November. When we arrived, the front gate was closed, and we had to use the intercom ask them to open the gate. The lady who answered was rude and inpatient. Instead of a suite, they gave us two family rooms, which cost much less. When I asked, the reception lady, which was also very rude, told us the suites were closed during off season, but later at night we could see a couple of them had guests staying there. I ended up contacting Expedia to deal with the hotel and get the difference in price back. Very unpleasant experience staying here.

8/10

Excellent

02 Nov 2024

Larry

It was a good property but it was the wrong time of year to be there. It is a seaside resort and it would be better to be there when it was warmer. The resort was too far from Monopoli for us and cost 25 euros for a cab.

8/10

Excellent

30 Oct 2024

Babak

The domed rooms were cute and in a good garden setting. The beach is rocky and not useable. The pools are great. The breakfast was good but the same everyday. The restaurant food we tried once wasn’t that great. About 10-15 minutes drive from the town which was nice and by the water.

10/10

Exceptional

09 Oct 2024

Leonardo

loved it, beautiful hotel...

Friends_and_family Friends

8/10

Excellent

30 Sep 2024

Katherine

This is a lovey hotel with accommodation dotted around the site in pods. Plenty of facilities, sports courts, 2 pools, restaurant and bar. Unfortunately some of the amenities were not open during our stay, e.g. the shops and rooftop restaurant, which was disappointing as it was only September. If you haven't paid for full board you can dine in the buffet restaurant for 35 euros each including wine, however the food choice wasn't great and the hot meal was below par. Breakfast choice not great either with long queues for coffee and hot food - this consisted of only scrambled egg and bacon every day. Had lunch one day which was expensive for a very poor/small pasta dish. We were advised by reception that there were 2 other restaurants in walking distance, but when we walked along the road at night to find them there was nothing open - a bit of misinformation here. Pool area lovely with plenty of loungers and nice music, beach area consisted of small decking area but very rocky and no obvious access to the sea. Bar prices quite steep but as there's nowhere else to go locally there's no alternative but to pay them! Location a bit out of the way and car required to drive to the nearby town of Monopoli but a lovely resort which is probably very busy in the summer months.

Leisure Partner

6/10

Pleasant

22 Sep 2024

Clare

Food quality was poor

10/10

Exceptional

22 Sep 2024

Julie

Wonderful family orientated quirky resort.

Leisure Partner

8/10

Excellent

19 Sep 2024

Michael

All in all a nice hotel with good amenities, 2 swimming pools and a private beach, this, however, being rocky. So bathing shoes are recommended. Food choice (and quality) was, in comparison with other hotels of a similar standard, somewhat limited. Food items such as eggs (scrambled or boiled) and others were not quickly replenished and there was often quite a wait for coffee or tea. Also, not enough cups and bowls. Staff friendly and helpful. The entertainment on offer was good. Good parking and a bus service into Monopoli from.the outside of the hotel (recommended).

Leisure Partner

4/10

Poor

04 Sep 2024

Fabio

Pros: renovated bedrooms and convenient location.
Rude staff, weird atmosphere, terrible food. There’s no beach (just a fake sand in front of the rocks) and the AC barely worked. I didn't use the amazing swimming pool because it was mandatory to use SWIM CAPS! Like in the 50’s.
Pathetic

Leisure Family

10/10

Exceptional

19 Aug 2024

David Martyn

Lovely place and staff.

Leisure Partner

4/10

Poor

19 Aug 2024

Jerome

Additional charges for the pool access not advertised at checkin. Food is really average.

Leisure Family

10/10

Exceptional

04 Aug 2024

Verified traveler

Et herlig opphold på dette flotte hotel .Super beliggenhet, god og vennlig service , bra renhold og mange gode fasiliteter. Super pool bar m god mat.Anbefaler dette hotel .
En bil er fordel når man skal se seg rundt i området , men det er gode bussforbindelse rett utenfor hotellet . Noe tregt internett er det eneste vi har noe å utsette på

Friends_and_family Family

8/10

Excellent

25 Jul 2024

Carlos

The hotel is nice for an all inclusive type of vacation. Good to travel with family, but not for a VIP tour of Monopoli or Puglia.
I selected the hotel thinking it had a beach to relax, but it was very limited and far from the city of Monopoli if you want to have dinner

Leisure Friends

4/10

Poor

20 Jul 2024

lauro

Two nights running there were issues at the bar
One they ran out of food - could not manage a simple toast
The second night the ice machine broke so could not even put a cocktail together
One ice machine in the whole complex? It’s a bad joke

Furthermore with many people watching the Euro Finals management could not organise a suitable space. Everyone had to watch it in the small bar television WITHOUT any sound.

No clue.

Leisure Family

6/10

Pleasant

06 Jul 2024

amritraj

Check in staff at the reception is inexperienced who have very limited knowledge of the property and services.
Spa has only 1 person managing the spa and the services. She won’t answer or return the call for hours. And the staff at the front won’t pass the message.
Not many activities on the property and the beach is all rocks..
Dining options are limited.
However the rooms are good and bed comfortable.

Leisure Partner

10/10

Exceptional

29 Jun 2024

Natalia

What a beautiful hotel with direct access to the Adriatic Sea! Conveniently located to many other towns in the area. We had originally booked 4 nights here and ended up booking 4 additional nights.

Leisure Partner

6/10

Pleasant

28 Jun 2024

Linda

Checkin took a long time due to all the info they think they need to tell you. Pool was nice , we were traveling in Puglia area and used this place as home base for 2 days, we wished we would have stayed in Monopoly center

Leisure Partner

4/10

Poor

27 Jun 2024

Maria del Pilar

just a regular hotel

Friends_and_family Friends

10/10

Exceptional

05 Jun 2024

ANDY

Great Place

Friends_and_family Family

8/10

Excellent

08 Apr 2024

Joris

relaxing and peaceful place

We had a great time as a family with friends.
Great surrounding, lots of space, friendly staff and good food.
we were there early April which means it was quite but we could make the most of the fantastic swimming pools

Friends_and_family Family

10/10

Exceptional

28 Mar 2024

Manu

If you drive in Italy this is great place to stay. Unique dome shaped rooms throughout the resort property with ocean view. Unique stay and friendly staff. Great value for money.

Leisure Partner

10/10

Exceptional

23 Oct 2023

DANIEL

We used the resort as base to drive/visit other towns (Alberobello. Monopoli, Ostuni, etc) Attentive, helpful reception staff. Convenient on-site self parking and manned security gate. Well maintained grounds, 2 pools (chlorine & sea water). Buffet breakfast with plenty of seating, including outdoor. Large room with semi-private back patio. Good A/C. Comfy bed. Nice bathroom, abundant hot water. Highly recommended!

Leisure Partner

10/10

Exceptional

12 Oct 2023

Annamaria

This is a beautiful resort on the seashore just a few minutes from the quaint town of Monopoli. The food was delicious and the staff excellent. The gym is small but on the beach so a very neat concept.

Leisure Friends

10/10

Exceptional

10 Oct 2023

Isabelle

Very peaceful
6 minute drive to monopoli

Leisure Friends

6/10

Pleasant

27 Sep 2023

Sharon

Quiet setting and nice pool and seaview. Rooms were clean and fresh towel given daily

Only lunch and dinner options were buffet which was 30 and 35euro per person. I thought there should have been more options as we were hoping to spend most of our time in the resort, but walked down the seafront for other restaurants instead.
Breakfast buffet had very limited choices.

Also you were not allowed in the pool without a swim hat, we didnt know this so had to buy swimhats to be able to use the pool.

Leisure Partner

8/10

Excellent

22 Sep 2023

Verified traveler

Nice place to stay. No real beach but right on the water. Staff was friendly but not knowledgeable about the area. No concierge.

6/10

Pleasant

23 Aug 2023

Yves

The hotel was OK. Few points that I wasn’t expecting though. Although the check-in is at 5pm, my room was only ready at 6pm. The AC is the room is locked and you can only turn up or down by 2 degrees. Access to the pool requires a cap to be worn which I had to buy… The food options are OK, but limited in range and time you can have them. Towels are only available with a paper card and there was a queue to collect them.

Leisure Family

10/10

Exceptional

01 Aug 2023

luis

Fantastic hotel! Fantastic staff! Fantastic location!
We are a family of 4 including a 4yr and a 1yr old.
Once we got to the hotel it had the bed done for the older one and a pack and play ready for the little one!

Grazie mille per tutto

Leisure Family_with_children

6/10

Pleasant

26 Jul 2023

Lowell

It is a good place to travel with kids, but not if you want to swim in the sea. The Beach is a disaster, unfortunately. Adriatic is not a best option to swim, it is not hotel’s fault, but dining buffet food was not good. For the first time being in Italy I didn’t like the food and I love Italian food everywhere in Italy. Also the buffet restaurant at evening has no atmosphere, it feels cheap. We were dining out, because we had a car. The restaurants around are good. We didn’t try a la carte restaurant since the negative buffet experience. Overall it is nice territory, cute buildings, 2 nice swimming pools, one of them is a great option for kids , nice pool exercise program. There is very strange layout for second swim pool, there was no door that opens to sidewalk, people usually climbed over. I never saw it in hotels before, it was quite bizarre.

Leisure

8/10

Excellent

23 Jul 2023

Guy

Didn’t like the pool hours, pool should be open all day and until at least 8pm. Would have liked a sand beach however they made it work. Overall I had a great experience and would return ( if they change the pool hours 😊)

Leisure Family

8/10

Excellent

23 Jul 2023

Sami

family Trip To Puglia

convenient location with good access to everything. staff members were brilliant and brought great energy to the place. Weird that we were made to wear swim caps apparently for hygiene reasons which made no sense. staff at restaurant were incredible although the food was distinctly average.

Friends_and_family Family

8/10

Excellent

15 Jun 2023

Rozalind

Excellent stay!

Such a beautiful resort! Loved having both pools and the ocean right there!
The staff was incredible and the entire place was clean, comfortable and beautiful! Only wish was more dinner food options than just the one buffet for dinner.

Friends_and_family Family

10/10

Exceptional

21 May 2023

Anna

Beautiful property,run extremely well very professional and the staff was amazing a special thank you to Antonio

Leisure Family

8/10

Excellent

20 May 2023

eduardo

Buen resort para estar en la Puglia

Después de un mal Check un por habitación lejana y sin internet la estadía fue buena incluida la media pensión
Las habitaciones son bungalow al aire libre

Partner

6/10

Pleasant

23 Sep 2022

Richard

A long walk to the pizza oven room.

Leisure Partner

10/10

Exceptional

19 Sep 2022

Karen

Capitolo/Monopoli on the Beach

Very pleasant stay! There were lots of fun activities that went on throughout the day for all ages, and you could comfortably join in or not. It had a summer camp vibe for families, as well as groups of friends, or couples. The beachfront location is beautiful, there are 2 huge pools, one of which is salt water directly from the ocean. We only had the breakfast, and it was wonderful.

Partner

6/10

Pleasant

23 Jun 2022

John

Very nice property, access to the beach (rocky flat with ladder to the ocean) was nice. It definitely feels like an all inclusive resort (which I think it is) and that really isn't our thing, but it was a good value. Transportation can be really difficult if you don't have your own car - we used the public bus service which was decent. Stops every two hours.

Leisure Family

8/10

Excellent

14 Jun 2022

Nicholas

Great setting!

Absolutely stunning hotel that was squeaky clean everywhere. The setting was stunning. Couldn’t complain about the room although the view was poor - but then we’d asked got a quiet room.
Both pools were huge. One more kids/activity oriented and other more adult/ laps oriented. No problem getting a sun lounger. Shame we couldn’t swim from the rocky beach but it was very windy making it too choppy to swim.
Breakfast was just okay. I hate cheap fruit juice that tastes like squash. Lots of cake options, croissants and some cheese/ ham options.
Overall a good hotel and would return.

Partner

10/10

Exceptional

26 Oct 2021

Silvana

Nice property by the beach. Clean room and bathrooms, on-site parking.

Leisure Partner

10/10

Exceptional

23 Oct 2021

helen

Relaxing, clean, friendly and welcoming

Lovely place, stunning views out to sea from the patio area. Staff were helpful - my EU adaptor did not work in their plugs so they loaned me one that did.

Business

8/10

Excellent

15 Jul 2021

juan Carlos

Great hotel no easy to reach without car

Nice hotel, great pool, but very difficult to reach without private car, the system that you pay all with the card is confusing even for employees. Because of this i couldn’t have dinner once

Self

10/10

Exceptional

10 Jul 2021

Silvia

Happy vibes

Amazing pool, happy and relaxing vibes, great position. good food - definitely recommended

Friends_and_family Friends

10/10

Exceptional

12 Jun 2021

Tom

Super Clean and an absolutely perfect break

Amazing stay, really comfortable and clean rooms. Amazing amenities on-site, particularly the pool area and kids play area. Well maintained grounds and very friendly staff. Will definately return.

Friends_and_family Family

8/10

Excellent

06 Oct 2020

Verified traveler

Good value of money

It was a very nice place to stay. Calm and relaxing. Despite no access to the beach as shown. Toiletries are not good. Breakfast should be improved.

Partner

10/10

Exceptional

09 Sep 2020

Jeremy

Awesomeness

Great trip. Hotel is very family friendly. Evening Buffet was amazing. Views were awesome every where at this hotel.

Friends_and_family Family

8/10

Excellent

03 Sep 2020

Steven

Really nice hotel with nice rooms, quiet pool, loud fun pool and lovely (rock) beach. Great location and close to lots to see and do.

Only real drawback is the wi-fi is barely usable. If you need to do any level of work while away this will not be the best for you. Shame because this is, presumably, easily fixed.

Leisure Family_with_children

10/10

Exceptional

30 Oct 2019

Verified traveler

Beautiful facility and a shuttle if you want to go to Monopoli.

Leisure Partner

8/10

Excellent

30 Sep 2019

Jewseppe

Odd rooms but great value...food was fantastic for an all inclusive

Leisure Family

10/10

Exceptional

28 Sep 2019

Verified traveler

Location and facilities fantastic, but when busy the self service buffet can be a bit off putting. - but that id the same everywhere!

Leisure

8/10

Excellent

21 Sep 2019

Verified traveler

Lots of activities for the kids to do. Clean great food and helpful staff.

Leisure Family_with_children

10/10

Exceptional

19 Aug 2019

Mikey

The property was clean and the design was beautiful. We are from America and this compares to The Hyatt in Aruba or Cuisinart in Anguilla. The experience is very different being that you are in Italy, but absolutely beautiful. The pool has great music, kids club was perfect and the food was very good.

Friends_and_family Family_with_children

10/10

Exceptional

11 Aug 2019

David

Boss hotel

Amazing language barrier a bit of a problem should of learned italian our own faults.

Partner

6/10

Pleasant

30 Jul 2019

Verified traveler

As all inclusive properties go, this was quite nice...

Leisure Family

8/10

Excellent

04 Jul 2019

Verified traveler

Pools and beach were great. Food was mediocre at best.

Leisure Family_with_children

10/10

Exceptional

24 Oct 2018

Sue

Lovely clean hotel, very quiet as hasn’t been open long and off peak. Breakfast wasn’t the best, coffee was always cold, but you could order a cappuccino.
Out of town so you really need a car

10/10

Exceptional

27 Sep 2018

Dmitry

Amazing place to stay in Monopoly

New village-style hotel. Very comfort and clean. Excellent restaurant : all-inclusive is must!

Partner

10/10

Exceptional

24 Aug 2018

Verified traveler

Great ambience, awesome kids’ club team

Our first kids’ club hotel and it was special. Kids loved going there, morning and afternoon. My wife and I relaxed. Evening entertainment was super. Food was varied and a good quality. Swimming pools both great even for young kids.

2/10

Poor

17 Jul 2026

jose

Uma das piores experiências que já tive em um hotel.

Chegamos às 11h e só conseguimos entrar no quarto às 17h. Foram seis horas de espera. O mais absurdo é que o hotel exige que o check-out seja feito até às 10h da manhã, ou seja, cobra extrema pontualidade dos hóspedes, mas não demonstra o mesmo respeito quando é a vez deles de cumprir o horário de entrega do quarto.
A justificativa para a demora foi a limpeza do quarto. No entanto, durante os dias em que estive hospedado, pude observar que a limpeza dos quartos era feita, em média, em cerca de 10 minutos. É difícil entender como um quarto precisou de seis horas para ficar pronto.
A recepção foi extremamente despreparada e mal-educada. Em vez de pedir desculpas ou buscar uma solução, os funcionários discutiam com os hóspedes e respondiam que “era assim mesmo”, como se aquele tipo de situação fosse normal.
O hotel é mal cuidado, com falta de manutenção e limpeza. A estrutura está longe do que as fotos e a proposta do local sugerem.
Outro ponto muito desagradável é que, se você não compra o pacote de pensão completa, praticamente não consegue nem se sentar para tomar café da manhã. Os hóspedes que não aderem ao pacote são colocados em uma área separada, muito inferior, gerando um constrangimento desnecessário e a sensação de serem tratados como hóspedes de segunda categoria.
O atendimento, do início ao fim, foi péssimo. Faltou organização, cordialidade e respeito com quem escolheu se hospedar ali.
Não recomendo este hotel.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Aguinaldo

Lugar lindo. Hotel novo. Funcionários um pouco ríspidos

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

MARIA LUIZA

Resort com lindas áreas comuns e os fundos de alguns quartos dao para o mar. Piscinas enormes e uma delas com um bar lindo e muito bom. Oferecem muito por um preço razoável, mas o café da manhã deixa a desejar.

Partner

8/10

Excellent

16 Jul 2026

Maria L

Resort muito lindo, os fundos de vários quartos davam para a praia, piscinas imensas, uma delas com um bar maravilhoso. Oferece muito com preço muito bom. A localização é bem afastada de tudo, mas de carro chega-se rápido a vários lugares

Partner

6/10

Pleasant

15 Jul 2026

INDIANARA

Local muito bonito, com bela piscina e jardinagem. Os quartos são bem simples. Porém há regras que complicam o uso, por exemplo a exigência de uso de tocas na piscina, além da ausência de serviço de bar na piscina. A propriedade seria mais bem aproveitada se tivessem serviços de lanche e bar o tempo todo na piscina. Mas não chega a tornar ruim a estadia.

Friends_and_family Family

6/10

Pleasant

14 Jul 2026

luciana

Equipe nao solucionou ops problemas. Oque vc pedia eles nao faziam

Friends_and_family Family

6/10

Pleasant

14 Jul 2026

Kamilla

Åbningstider på træning, pool og adgang til havet fra hotellets nedgang var tidsafgrænset og åbnede for sent og lukkede for tidligt. Virkede til at være tidsafgrænset til de familier der spiser på hotellet.

8/10

Excellent

13 Jul 2026

Wagner

Hotel novo, instalações muito boas, porém algumas regras desnecessárias, por exemplo, a utilizacao das cadeiras do deck da praia somente pelos quartos das suites, chek in somente as 17:00 horas, uso obrigatório de toca nas piscinas, fechamento das piscinas as 19:00 horas no verao.
Cafe da manha muito bom.
Estacionamento amplo.

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Anette Jacobsen

Great swimming pool area.
Not nice room, dark and not clean.
We also had dinner at the terrace (La carte) and unfortunately all 4 dishes were not good.

Partner

4/10

Poor

11 Jul 2026

Stian Bru

Vi fikk et kjekt rom for 3 personer, med en liten uteplass. Vi reiste 2 voksne og en ungdom. Vi bodde i 5 dager Rengjøring av rom- daglig. Dusjen fungerte langtfra optimalt, vannet vekslet fra iskaldt til glohett hele tiden. Frokosten var veldig dårlig. Veldig dårlig eggerøre og stekte egg, og 2 ulike kjøttpålegg (skinke og salami i tillegg til ost . Det var tomt for en av dem, eller alle hele tiden. De laget 2 frokostsaler, en for de som bodde med fullpensjon og en for den med kun frokost inkludert (vi hadde kun frokost). Frokosten til gjester med kun frokost var mye dårligere og hadde kun 1 frokostvert, noe som gjorde det til en umulig oppgave å sørge for å fylle opp når ulike ting gikk tomt. Pluss for at de har en som står og lager kaffe på bestilling- men også her ble det lang kø.
Dette er rett og slett en stor turistmaskin og dessverre altfor mye som skurrer ift gjennomføring til at vi kan anbefale dette hotellet .
Personalet er hyggelige men kan svært lite annet enn italiensk. Alt som kjøpes inne på resorter må kjøpes med romkortet, som selvsagt må resettes noen ganger og det gjøres i resepsjonen
Bassengene (2) rene, men det er veldig busy der - i saltvannsbassenget spesielt - masse «show» fra hotellverten som kjører trim i basseng, pilatestimer utendørs, leker med barna, show i utendørs atrium på kvelden . Alt på italiensk ( og av og til litt engelsk). Så all in all- styr unna hvis du vil ha litt ro og service. Anbefaler å heller bo i selve Monopoli by.

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Fabio Luiz

Café da manhã razoável. Governança não repõe frigobar e as vezes tinha toalha pra 3 as vezes não. Chuveiro PÉSSIMO. Mal sai água e temperatura fica oscilando entre frio e scaldante. Comida restaurante da piscina ótima. Area lazer também. Mas obrigatório usar touca na piscina é super desconfortável.

Friends_and_family Family

6/10

Pleasant

07 Jul 2026

Benedicto Trajano

Meio limpo,desatencioso,razoável,poucas opções

Friends_and_family Family

6/10

Pleasant

23 Jun 2026

bernard

Hôtel qui ne mérite pas 4 étoiles
Le site est magnifique
Le gros bémol est la salle de restaurant pour les repas elle ressemble à une cantine améliorée
Il est incroyable que nous ne pouvons manger à l’extérieur
Petit moyen et peu varié
Personnel peu sympa
Chambre spacieuse mais un peu sombre
Nous sommes obligés de faire la queue le matin pour demander un café
J’ai trouvé deux cafards un dans ma chambre et l’autre dans la salle de bain

8/10

Excellent

13 Jun 2026

Danusa

Um belo hotel!
O café da manhã poderia ter mais itens, mas fui bem atendida nos itens sem glúten.
A academia precisa melhorar muito. Insuficiente para o tamanho do hotel.
Praia deliciosa e piscina excelente.
Bem próximo ao Centro lindo de Monopoli.

Friends_and_family Family

6/10

Pleasant

31 May 2026

Elodie Marie

Cadre magnifique, hôtel bien situé pour visiter les alentours (une voiture reste indispensable)

Mauvaise isolation, on entend les voisins qui éternuent et vont aux toilettes...
Propreté de la chambre: si on est pas trop exigeant = ok.
Petit-déjeuner : décevant : tous les jours c'était la même chose.

Self

4/10

Poor

24 May 2026

Erico

Hotel incrível beleza indiscritivel, porém tive que trocar de quarto no último dia quando entrei no quarto estava sujo com telhas de aranha por todo quarto, fui picado e tive uma reação alérgica.

Partner

6/10

Pleasant

21 May 2026

Fabrice René

L'hôtel est un très grand complexe très bien situé pour visiter les pouilles. Le petit déjeuner est très complet, il y en a pour tous les goûts. Le parking sur place est un plus.
En revanche il y a un très gros problème d'insonorisation, nous avions l'impression que les voisins était dans notre chambre. Je n'ose même pas imaginer le bruit en plein été... De plus le buffet du soir, n'est pas très fourni et c'est tous les soirs la même chose surtout en ce qui concerne les entrées et les desserts. Le ménage n'est pas toujours au top.

Family

4/10

Poor

18 May 2026

Yoan

Loin des standards habituels des hôtels 4 étoiles.

8/10

Excellent

27 Apr 2026

Odile

Très joli endroit très propre, rien à dire Service, impeccable

Friends_and_family Friends