Name: Best Costa Ballena
Address: Plaza de Europa 6, Chipiona, 11550, ES

10/10

Exceptional

25 May 2026

Jovan

Seemed like there were not enough staff to cater for the number of guests - considering its still May that may explain why this is.

Everything was good, just very long queues at all the bars. In previous years this has been managed from all sides of the bar but this time round it was single file in both the pool and lobby bar. This put off some guests at times

Will return again!

Family_with_children

10/10

Exceptional

01 Apr 2026

ALEN

Great experience, staff, magic breakfast...

Friends_and_family Family

8/10

Excellent

26 Sep 2025

Eric

Spa was good, pool facilities good. Dinner time food ok but seemed slightly under staffed and long queues would form in certain places. Same with breakfast although not as bad.

Leisure Friends

8/10

Excellent

18 Aug 2025

Susan

The hotel pools are amazing, clean and with plenty of sun beds. My only comments would be that the kids food options need improving. The bolgnaise sauce was watery with hardly any meat and the lasagne was not fresh but the frozen type. Maybe some mashed potatoes, chicken fingers, homemade lasagne and Mac and Cheese would be great to have. Also the room shower has no raised platform so when you shower even with little water pressure the water will leak out making a huge mess. That is not ideal when you have small kids which is a shame when the bathroom is big enough to fit a bathtub.

Leisure Family_with_children

10/10

Exceptional

10 May 2025

Lillian

This is our 4th time staying at this hotel, and we absolutely love coming back! The cleanliness is always top-notch, and the staff is incredibly friendly and helpful—truly excellent customer service. The breakfast and dinner buffets offer a wide variety of delicious options, and vegetarians will have no trouble finding something satisfying.

The location is great if you have a car—just 10 to 25 minutes to Chipiona, Rota, Jerez de la Frontera, and Cádiz. It’s also about a 1 hour and 45 minute drive to Seville, which makes for a nice day trip.

The beds are incredibly comfortable (some of the best we've ever slept in!), and overall, the hotel continues to exceed our expectations. We can't wait to return again!

Leisure Family

10/10

Exceptional

10 Nov 2024

Jonathan

Fantastic Holiday

The hotel has everything you could wish for for a family holiday lots of swimming pools fantastic food and an amazing kids club. We had an amazing holiday and will definitely go back there again.

Friends_and_family Family

8/10

Excellent

28 Oct 2024

Rose

Great stay & beach access

Beautiful resort. Worth the stay. Easy beach access

Friends_and_family Friends

10/10

Exceptional

20 Oct 2024

Pierre

Best sunset ever

Leisure Partner

10/10

Exceptional

08 Jul 2024

Lillian

This hotel is AMAZING! We have been here 3 times already and we love it! It is so clean and family-friendly, the food is amazing, etc. We loved that spa, service, and accessibility to the beach. There is nothing that we can name that we did not like.

Leisure Family

4/10

Poor

22 Jun 2024

Jeffrey

If you like lots and lots of screaming kids crying everywhere, this is the hotel for you. There is no peace. The room and the place is nice but the amount of people and quality of those people is very hard to bear. Awful music blasting at the pool. I was not happy here.

Business

8/10

Excellent

17 Jun 2024

Jovan

Another great little break at Costa Ballena.

Despite the long queues at check in, the staff worked through the lines promptly.

Food at the buffet was ok, has been better in the past, same with the pool restaurant.

There was plenty of entertainment for the kids during the day and in the evening which was appreciated.

Grounds and pool were clean at all times. Don't understand why small inflatables are not allowed in the main pool. I understand big ones, but small rubber rings should be considered in my opinion.

Thank you for a nice few days (think its our fourth visit), will come again soon!

Leisure Family_with_children

10/10

Exceptional

09 Apr 2024

Fatih

Very nice clean resort

The rooms were very spacious and clean, the facilities were great for kids. The food quality could be better, especially with the variety towards vegeterians and pesceterians, as there were a lot of ham and other red meat with very litte choice of seafood

Friends_and_family Family

8/10

Excellent

24 Oct 2023

Daniël

Mooie, ruime en schone hotelkamer. Prachtig kinderspeelbad met diverse glijbaantjes. Direct aan een mooi strand. Enige minpunt is dat het hotel binnenkort dicht ging, waardoor bijv. de helft van het zwembad al afgesloten was. Jammer, want je betaalt wel de volle pond. Maar dat is natuurlijk afhankelijk van de datum dat je afreist naar dit hotel. Verder eveneens een prima buffet (gevarieerd, dagelijks anders kost).

Leisure Family_with_children

4/10

Poor

01 Sep 2023

Pilar

Todo estuvo genial ,gracias 👌

10/10

Exceptional

20 Jun 2023

Lilliana

We had an amazing time there.

Leisure Family

10/10

Exceptional

16 Jun 2023

Lilliana

We had an amazing experience in the hotel. The buffet was amazing. They have different things to do near the hotel. Also, the hotel have different activities to do with the family during the day and nights.

Leisure Family_with_children

10/10

Exceptional

22 Oct 2022

Reggie

Property is family friendly, staff very helpful. Common spaces Very spacious and clean. Childrens pool and play area is perfect for kids, beach is easily accessible and location feels isolated from outside distractions. Rooms and clean, beds a little more firm than Im ised to but well presented when you enter to find the robes on the bed.

Business_and_leisure Friends

8/10

Excellent

25 Jun 2022

Eugene

THIS PROPERTY OFFERED A VERY FRIENDLY STAFF AND CLEAN PROPERTY ITSELF. THERE WAS NO VARIETY OF SHOPPING OR DINING OUTSIDE THE PROPERTY IN REASONABLE DISTANCE FOR VISITORS WITH NO PERSONAL TRANSPORTATION.

Leisure Friends

8/10

Excellent

16 May 2022

John

Located next to a beautiful beach. Modern hotel with good facilities. Lovely pool and surrounding area.
Quality of the food could have been better but good value for money.

Leisure Family

4/10

Poor

07 Sep 2021

Joaquin

Horrible service and kids running with no control

Rude service at the dining room. Kids running around with no control and no masks. Coffee, horrible ever taste. We paid for breakfast but we ended up having breakfast everyday in a little town close by. I complained, talked to the sub-director, but not action taken whatsoever. Just a friendly email to follow the protocol. Honestly, very disappointed! Will never come back and not recommended.

Friends_and_family Family

8/10

Excellent

04 Aug 2021

roland

Good beach anchor point

Nice location with direct access to the beach. Good pool for adults and kids.

Friends_and_family Family

10/10

Exceptional

15 Jun 2021

Jennifer

Great service cleanliness superb was excellent recommend it to anyone 😁

Partner

10/10

Exceptional

29 Oct 2020

Leanne

Highly recommended

This hotel was superb. Great for family, cleanliness and great choice of food.
The staff were very friendly and had robust covid restrictions without ruinung the atmosphere. Highly recommended x

Friends_and_family Family

8/10

Excellent

13 Oct 2020

Amber

Nice hotel

The hotel was great besides the fact the bar closed super early. I was also told at the front desk that spa services were 50% off with my room but I had to pay full price

Friends_and_family Friends

10/10

Exceptional

03 Sep 2020

Verified traveler

Liked the quiet, and the staff were super friendly. No dislikes.

Leisure Self

8/10

Excellent

28 Dec 2019

Omar

Good location

Comfortable rooms, nice location, new hotel with lots of facilities and good food, the only problem is the noise , you can hear everything and everyone in rooms next doors and hallway so be prepared for that

Partner

8/10

Excellent

26 Oct 2019

Verified traveler

New hotel, clean and modern. Nice choice of food for breakfast and evening meal. Drinks reasonable prices. No kettle in room, asked about it and got told we have to pre book. Also we visited in late October which means the pools was too cold to use. They do have an indoor pool however they said kids was ok aloud in durning the morning for 2 hour. The price for this was €14 an adult and €10 a child. So would have cost us €38 for an hours swim as it’s in the hotels “spa” area. They should consider a reduced entry cost durning the colder seasons! Not much to do in the surrounding areas, we had a walk around the large lake area to see the ducks and took a drive to Jerez and chipiona. Nice beach on your door step. Feel the dining room would be manic in high season due to its size and the amount of rooms they have. We live a few hours away near Gibraltar and will maybe return again for a couple of nights when it’s a little warmer.

Friends_and_family Family_with_children

10/10

Exceptional

12 Oct 2019

Verified traveler

Great hotel,great staff.Only small disappointment was the quality of the towels in the room and pool towels. This really is only a small thing and overall great experience. Great food selection. Would highly recommend this hotel.

8/10

Excellent

22 Sep 2019

Mark

Really enjoyed this resort!! It is quite big, but all things ran smoothly. Pools are very nice and the beac, which is a short stroll away is very nice. The food was good considering the a size of the resort, but a little more variety and veg wouldn’t go amiss. Most residents are Spanish, which was fine by us, but if you want to meet people, best to be able to speak Spanish.

Partner

8/10

Excellent

01 Sep 2019

Mark

Modern, clean & great location

Somewhat of a last minute family break. Reviews looked good so decided to give it a go. The hotel was modern, clean and spacious. Although very busy due to space it never felt too crowded. Room was clean, spacious and we had room on ground floor with pool straight outside which was a very nice surprise/addition we weren’t expecting. The food & drink was of a good standard. Restaurant offered a very wide range of different food on the buffet. The only negative was the restaurant staff were super busy so at times cleaninless of eating areas and table setup & service was not to required standard. Some of the staff were a little rude at times also when you approached or asked them for something. I get they were busy but as a paying customer that’s not my problem. The hotel is also very close to the beach. The beach is superb! Overall a very good hotel which I’d recommend. One on our list to visit again when less busy.

Friends_and_family Family

8/10

Excellent

26 Aug 2019

Hassan

Great all inclusive hotel for family and friends

Brand new hotel (opened in 2018) with a good location by the beach of Costa Ballena. Many activities for children's (aquapark, kids club, shows) and adults (large pool, gym, infinity pool, bars). Easy access to the beach. Easy and free parking in front of the hotel or 7 Euros per day in door parking. I definitely recommend to book all inclusive and a premium room. The all inclusive package is worth it and the premium room put you in best buildings (2 & 3) and gave you access to the infinity pool on the rooftop.
The food at the buffet is good compared to other all inclusive hotels and changes every day.
My only criticism during my stay at the hotel is the fact there is only 1 restaurant for 1,500 people (when full), the towel service requesting a deposit and you can change towels only during a very short timing so long wait (with a very rude lady at the Spa that gave the towels), not enough umbrellas by the pool.

Friends_and_family Family

8/10

Excellent

30 Sep 2018

Verified traveler

Lovely resort with gorgeous pools and great location. The buffet was a bit ordinary, quantity not quality.

Partner

10/10

Exceptional

24 Jul 2026

Monica Cristina

Muy buena la idea de incluir la tarjeta de apertura de la puerta de la habitación en la pulsera.

8/10

Excellent

15 Jun 2026

FRANCISCO

Instalaciones habilitadas para toda la familia.
Muy masificado NO recomendado para quiénes buscan tranquilidad y atención muy personalizada.
Habitación cómoda y limpia.
Baño y limpieza buenos.
Piscina excelente, algo resbaladizo el suelo de acceso.
Personal amable, algo desbordados en hora punta de comedor.
Buffet bueno.
Mi nota global BIEN.

Partner

10/10

Exceptional

10 Jun 2026

Monika

Die Zimmer sind sehr sauber, modern und geräumig. In dem Pool ist das Wasser angenehm warm, sodass man von morgens bis abends gut schwimmen kann. Zudem wird er täglich sauber gepflegt. Frühstück und Abendbuffet sind jeden Tag sehr lecker und abwechslungsreich. Sehr gut gefallen hat uns auch der Zugang zum Strand, da das Hotel direkt am Atlantik liegt. Das Hotel ist sehr familienfreundlich mit vielen Attraktionen für Kinder.

Partner

10/10

Exceptional

19 May 2026

Francisco

todo como en la publicidad

Partner

10/10

Exceptional

21 Oct 2025

Jakub

We had an amazing time at Hotel Best Costa Ballena! The food was excellent – varied, fresh, and always delicious. The entire hotel is spotlessly clean and very well maintained; you can tell that cleanliness and comfort are top priorities here.

The pool area is fantastic – spacious, inviting, and perfect for families or simply relaxing. We also loved the proximity to the ocean: just a short walk and you’re at a beautiful, wide sandy beach with crystal-clear water.

The staff were friendly and helpful, making us feel completely at home.
We’ll definitely come back – highly recommended!

Leisure Family

10/10

Exceptional

16 Oct 2025

Farinoush

Gymmet är i behov av en uppdatering

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

veronica

Tanto las instalaciones como la comida genial

Partner

10/10

Exceptional

13 Oct 2025

José María

Personal muy amable

Leisure Family_with_children

8/10

Excellent

13 Oct 2025

Melia

Alles in Allem ein gelungener Urlaub. Das Hotel ist groß und -teilweise- modern. Der Speisesaal ist leider super laut und unbequem. Wir haben eine Getränkeflat gebucht, aber das Personal ist beim Abendessen so überlastet, dass man kaum dazu kommt, ein Getränk zu bestellen. Die Auswahl ist gut, es gibt ein paar nicht ausgeschilderte, vegane Sachen. Der Pool ist groß, es gibt einen eigenen Kinder Pool Bereich mit Liegen für Erwachsene. Das Hotel ist fast direkt am Strand, man muss nur wenige Meter laufen. Der Strand ist groß und mäßig gefüllt gewesen. Je nach Wasserstand gibt es aber große Steine. Es gibt außerhalb einen schönen Spielplatz. Ich würde dieses Hotel nur buchen, wenn man einen Mietwagen hat. Parkplätze waren außerhalb der Saison mäßig verfügbar.

Leisure Family

8/10

Excellent

06 Oct 2025

Mauritius Andreas

Wir dürfen überhaupt nicht klagen. Nur schade dass das hotel keine sonnenschirme am meer hat. Was nicht ist kann noch werden

Friends_and_family Friends

8/10

Excellent

06 Sep 2025

Felipe Jose

Todo genial como siempre en el hotel, es un lugar muy familiar.
Por destacar algo negativo, se le notaba falta de personal y los desayunos han sido un poco caos.

Pero insisto, gran lugar

Friends_and_family Family

10/10

Exceptional

24 Aug 2025

Andres

Estancia en familia excelente

Ha sido una estancia muy agradable. Comida exquisita, animaciones estupendas, servicio muy bueno e instalaciones muy limpias. La playa tiene acceso directo desde el hotel. En resumen: para repetir.

Friends_and_family Family

10/10

Exceptional

07 Aug 2025

Ignacio

Personal muy amable. Hotel con muchos servicios y opciones

Leisure Family_with_children

10/10

Exceptional

22 Jul 2025

Ernesto

.

Leisure Family

10/10

Exceptional

01 Jun 2025

Felipe Jose

Muy buen hotel para pasar días de verano con la familia, cómodo divertido y todo de calidad

Friends_and_family Family

10/10

Exceptional

14 May 2025

ALEJANDRO

TUVE UN PROBLEMA DE FECHAS POR DESCUIDO MIO Y ME LO RESOVIERON,SOY CLIENTE DESDE HACE TIEMPO Y ME GUSTO EL TRATO EN ESTE CASO.GRACIAS A EXPEDIA Y AL BEST COSTA BALLENA

10/10

Exceptional

04 May 2025

Silviu Mihai

Zona

8/10

Excellent

12 Nov 2024

Anthony

Très belle hôtel voiture nécessaire .

Leisure Family

10/10

Exceptional

24 Oct 2024

María Teresa

Muy bien

Todo estupendo. Una habitación amplia con dos camas grandes, balcón con solarium y un baño con ducha. La comida ha estado bastante bien y variedad de productos. Piscina cubierta y piscinas exterior, todas abiertas. En general todo muy bien, repetiremos sin duda.

Partner

4/10

Poor

08 Oct 2024

Luis Pascual

La limpieza de habitaciones deja mucho qué desear y las toallas horribles por la cantidad de tiempo sin cambios, las sábanas 4 días sin cambio y baño con hormigas , limpieza del suelo brilla por su ausencia etc

Partner

10/10

Exceptional

14 Sep 2024

JAVIER

C

Friends_and_family Family

10/10

Exceptional

01 Sep 2024

jose antonio

Todo perfecto

Todo perfecto

Friends_and_family Family

10/10

Exceptional

24 Aug 2024

José María

En general todo está muy bien. Un sitio muy agradable para pasar unos días en verano.

8/10

Excellent

22 Jul 2024

Jesus

Buen hotel, con muy buenas instalaciones.

Leisure Family_with_children

10/10

Exceptional

30 Jun 2024

CARMEN

Ideal para niños con actividades durante todo el día, la limpieza muy bien las habitaciones muy amplias ,la comida abundante y variada ,lo único malo es que alrededor no hay nada y la playa no tiene hamacas ni chiringuitos.

Leisure Family_with_children

8/10

Excellent

20 Jun 2024

virginia

El hotel está genial. Todo cuidado y con buenas instalaciones, la única pega el buffet muy repetitivo, siempre lo mismo para desayunar o comer. Hotel súper tranquilo para pasar unos días junto a la playa.

Friends_and_family Family

8/10

Excellent

15 Jun 2024

David

El hotel esta muy nuevo. La limpieza, ubicación e instalaciones son buenas. La amabilidad del personal es excelente.
La comida en el desayuno y la cena es muy abundante pero la calidad podría mejorarse, no obstante lo anterior, la relación calidad-precio es adecuada.

Friends_and_family Family

6/10

Pleasant

10 Jun 2024

MARCIANO

Semana para descansar,......

Hemos estado una semana, la experiencia ha resultado regular, es un hotel con familias, demasiado alboroto.
En las horas de comidas, mucha cola para entrar y el catering muy pobre de variedad y de calidad.

Partner

6/10

Pleasant

02 Jun 2024

Carlos Pérez

El ambiente de las personas que se alojaban en el hotel no era el esperado

Leisure Family_with_children

8/10

Excellent

24 May 2024

Verified traveler

Buen Hotel, Buffet regúlenos...

La verdad que muy buen Hotel, estupendas instalaciones, se pasa muy bien, frente a la playa, estupendo para niños con un miniclub fantástico, pero el Buffet deja bastante que desear. Comida repetitiva y de una calidad muy justita. ¿Pasas hambre? No, ni mucho menos, te puedes poner como un cerdo todos los días, pero se echa en falta variedad y calidad...

8/10

Excellent

20 May 2024

María del Pilar

Las actividades para los niños son muy variadas

Leisure Family

8/10

Excellent

12 May 2024

Rosa

Excepto una chica, el personal de recepcion es lo menos agradable

Leisure Partner

10/10

Exceptional

11 May 2024

Jennifer Cristina

Todo muy bien

Muy buen hotel, instalaciones excelentes. Lo unico a mejorar seria las duchas del edificio 5, es gasi al nivel del suelo y se salia todo el agua y mojaba todo el suelo. Tambien reduciria el cloro de la piscina cubierta ya que me produjo granos. Por lo demas todo perfecto

Partner

10/10

Exceptional

10 May 2024

Javier

Magnífico Hotel, un lujo.

Leisure Family_with_children

10/10

Exceptional

23 Apr 2024

Rico

Escelente hotel amplia habitaciónes y muy cerca de la playa

Leisure Family

10/10

Exceptional

23 Apr 2024

Francisco

Me gusto todo la gente la habitaciones la piscina

10/10

Exceptional

21 Apr 2024

Reyes

Precioso hotel, excelente comida, personal muy amable, ubicación perfecta.

Leisure Partner

10/10

Exceptional

20 Apr 2024

Isabelle

Perfect

Great hotel. Clean and big room. Amazing sea view. Lot of playground and swimming Pool. Beautiful garden. Great staff. Perfect for family holidays.

Friends_and_family Family

10/10

Exceptional

18 Apr 2024

Álvaro

Fantástico Hotel

Maravilloso hotel, limpieza extraordinaria, pero sin duda lo mejor, la amabilidad, trato y cercanía del personal del restaurante, en concreto, Maribel e Ismael, te hacen sentir como en casa, no dejen escapar a estos trabajadores. Volveré sin duda.

Friends_and_family Family

8/10

Excellent

17 Apr 2024

José

El personal de lo mejor y las instalaciones estupendas.

Leisure Partner

10/10

Exceptional

16 Apr 2024

Jose Manuel

Todo estupendo

Leisure Family_with_children

8/10

Excellent

15 Apr 2024

Leticia

Muy recomendable para ir en familia. Todo genial

Leisure

8/10

Excellent

14 Apr 2024

Camille

Satisfaite de notre séjour

Satisfaite de notre séjour, services au top, chambre confortable.
Nous avons loué des vélos très pratique pour aller jusqu'à Chipiona.
Seul bémol la nourriture pas top par rapport à la qualité de l'hôtel et piscine trop froide.

Partner

10/10

Exceptional

28 Mar 2024

Juan

Ideal para familias con niños

Leisure Family_with_children

6/10

Pleasant

30 Oct 2023

sergio

Masificado totalmente imposible hacer nada. A reventar por halloween. Colas de horas para comer y hacer cualquier actividad

Leisure Family

4/10

Poor

20 Oct 2023

Verified traveler

La piscina y playa esta muy bien. Pero el hotel es Demasiado grande. No hay servicio al cliente. Las habitaciones se escucha todo lo de los pasillos y vecinos. No nos gusto el desayuno es demasiado industralizado.

Partner

8/10

Excellent

14 Oct 2023

Antonio Jose

Diferenciación a la hora del comedor según tipos de habitaciónes.No puede haber reservas de mesa en días y horas punta.

8/10

Excellent

08 Oct 2023

Isabel

Demasiado masificado y con muchas colas para todo aún en octubre

Leisure Partner

10/10

Exceptional

01 Oct 2023

Daniel

Todo genial,buen trato y mejores instalaciones

Partner

8/10

Excellent

28 Aug 2023

Verified traveler

alimentos del buffet de baja calidad

estancia bien, agradable, instalaciones de las que hemos disfrutado muy adecuadas y localización perfecta. Las comidas muy variadas pero los ingredientes de muy mala calidad.

Friends_and_family Family

10/10

Exceptional

26 Aug 2023

Alberto

Instalaciones muy buenas, la comida está genial, el personal muy amable y muy limpio. Ideal para familia con hijos, muchas actividades, cerca de la playa, piscina increíble. Con ganas de volver otra vez!!!

Leisure Family

10/10

Exceptional

26 Aug 2023

Manuel

ES-PEC-TA-CU-LAR

Leisure Family_with_children

8/10

Excellent

14 Aug 2023

JAVIER

El personal de recepción muy amable.

Leisure Family_with_children

8/10

Excellent

11 Aug 2023

Julio Pedro

El alojamiento perfecto poca opciones alrededor del hotel

6/10

Pleasant

04 Jul 2023

Eduardo

Reservamos sin meter al niño, porque tiene 3 años, no come de nada (le llevamos su comida) y sino que durmiera con nosotros. Lo decimos al hacer checkin y nos dicen q tb tiene que pagar, 60 euros, pero es q encima nos dicen q la habitación es la q teniamos reservada, es decir pago por 3 y me dan habitacion para 2. Tuvo que ponerse seria mi mujer, para que al final nos buscaran una habitación para 3

Leisure Family

2/10

Poor

26 Jun 2023

Christine

BEaucoup trop cher pour ce que c est
Une vraie usine
Personnel pas sympa du tout
Pas de plage privé à la mer
Heureusement que nous n étions qu en petit déjeuner

Leisure Partner

8/10

Excellent

25 Jun 2023

Alvaro

Buenas instalaciones, lo peor las colas en el restaurante, hay cierto kaos.

10/10

Exceptional

24 Jun 2023

María Auxiliadora

Me gusto todo

10/10

Exceptional

18 Jun 2023

María Jose

Hemos descasado y ha sido todo muy agradable. Gracias

Leisure Family

10/10

Exceptional

18 Jun 2023

Álvaro

Experiencia muy recomendable

Leisure Partner

8/10

Excellent

05 Jun 2023

Maria Dolores

.

Business_and_leisure Friends

6/10

Pleasant

29 May 2023

Antonio

Gran hotel con mala comida

Hotel nuevo y por tanto muy bien cuidado. Bastante amplio, servicio de limpieza muy bueno, muy amables. El personal del hotel , trabaja mucho y te los ves en todas partes. Enhorabuena por ellos pq le dan calidad al hotel. La comida , lo peor con mucha diferencia. Un buffet cargado de comida simple, sencilla y sin estridencias. Podría entrar en detalles pero mejor dejarlo así. Simplemente no repetiría por las comidas. Y por otro lado, pagas un spa que es bastante pequeño, y hay chorros que están estropeados , que seguro que no llevan un día así, y no por ello te van a cobrar menos. A parte del coste de un gorro, el cual no hay que pagar en otro hotel de la zona (te lo dan y lo devuelves)

Friends_and_family Family

10/10

Exceptional

26 May 2023

Elisa

Todo genial

Hotel muy enfocado a los niños, nuestro peque se lo pasó en grande. Hay piscinas para ellos con toboganes, un acceso directo a la playa, piscina climatizada… Pillamos el tiempo regular y no pudimos disfrutar mucho tiempo de las piscinas pero habia 2 parques en la zona de juegos, uno exterior y uno interior, y así al menos siempre estuvo entretenido. Las monitoras de los peques maravillosas

Friends_and_family Family

8/10

Excellent

25 May 2023

Gerard van

Mooie ruime kamers en mooie badkamer, schoon en veel voorzieningen

Leisure Friends

8/10

Excellent

12 May 2023

Verified traveler

Il en manque peu

L’hotel est un agréable établissement mais il ya deux gros points d’amélioration.
Le service : le personnel n’est pas aimable ni bienveillant.par exemple, la fontaine à eau à côté de la piscine ne fonctionne plus et le serveur ne répond même pas il vous regarde dans rien dire .. super !
Autre problème de personnel, les personnes s’occupant du ménage. Je vous rappelle que l’on vient en vacances pour se reposer donc le bruit a 9h du matin avec les chaises et tables déplacées, traînées ca ira sans compter qu’ils parlent qd même tres fort en plus !
Autre gros soucis : pourriez vousnpensez un peut plus à l’environnement en mettant en place des gobelets non jetables en plastic et mettre à disposition des points de recyclage des bouteilles et verres.
Je recommande certes cet hotel mais formez votre personnel svp.

Partner

10/10

Exceptional

12 May 2023

Maria Mercedes

Wir waren sehr zufrieden mit dem Hotel.

10/10

Exceptional

19 Apr 2023

Andreas

Godt til prisen.
Service ikke særlig god, men ok til prisen.

Friends_and_family Family