Name: The Line DC
Address: 1770 Euclid Street NW, Washington, 20009, US

6/10

Pleasant

18 Jul 2026

Pamela

Some hotel staff were exceedingly helpful. Others seemed like they were doing you a favor.

Family

10/10

Exceptional

17 Jul 2026

KeiSaundra

Amazing staff. Very professional and helpful. We had a minor hiccup with the room and Poncedar the manager handled it very well! We love staying here, the food is great, good location and clean, unique rooms.

Business Partner

2/10

Poor

15 Jul 2026

Ashley

I rarely leave negative reviews, but this was one of the most disappointing hotel stays I’ve had. I don’t understand how this property is considered luxury.

The issues started before check-in. I arrived around 10 PM to find no valet, a locked entrance, and no one answering the hotel phone despite multiple calls. After dragging two heavy bags around the building trying multiple entrances, a valet finally appeared.

The hotel felt worn and poorly maintained. Hallway carpets were stained and curling, the room walls were heavily scuffed and damaged, and the bathroom fixtures and showerhead had obvious hard water buildup. The bed and rug seemed new and clean, but the room looked neglected.

The TV’s smart features didn’t work, so there was no way to stream or cast. In 2026, that’s a basic amenity. Hilton’s Curio Collection, many Marriott properties, and true luxury boutique hotels all offer guest streaming.

The biggest concern was safety. Around 5:30/6AM, the fire alarm went off twice. The alarm in my room was so faint I thought it was coming from another building. I called the front desk multiple times—no answer. Another guest was the only reason I knew it was a false alarm. There was no communication, apology, or follow-up from the hotel.

Poor service, poor maintenance, and poor communication. 0/10. I would not stay here again. Stick to the larger chains and their “luxury divisions”

Self

10/10

Exceptional

15 Jul 2026

Matthew

Clean room. Nice bar.

6/10

Pleasant

12 Jul 2026

Tammy

I would have given this a higher rating but felt assaulted when we entered the portico and into the hotel. The large pictures of seductive young men were offensive to us. The decor of the worn out carpet didn’t help. Then realizing it had been a church was insulting. The water pressure was difficult in our bathroom. The staff was wonderful and friendly. The rooms were clean.

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Rick

3 days after we checked out I received a notification from my bank that the hotel charged me 31.90.
I called the hotel and they said it was for in room bar charges of 1 bag of chips and 5 sodas. The chips were mine but neither I or my travel partner drink soda. I told them to refund the 5 sodas....they didn't.

Rip off.

Partner

10/10

Exceptional

08 Jul 2026

Brian

Awesome hotel

10/10

Exceptional

06 Jul 2026

Laura

the Line is great in all ways. Only let down was rooftop July 4 event barely any seating and long lines at bar… we still will stay here again.

Family_with_children

10/10

Exceptional

29 Jun 2026

Jenny

Very cool place in a great part of town! Loved the staff:)

Friends

4/10

Poor

29 Jun 2026

Luis John

Called several numbers and unable to resolve a $6

4/10

Poor

27 Jun 2026

Luis John

Called several numbers and unable to resolve a $6

10/10

Exceptional

22 Jun 2026

Shadan

Dog friendly hotel right in the heart of Adams Morgan, Excellent room service.

Partner

10/10

Exceptional

21 Jun 2026

Rafael E.

You’ll find plenty of places to grab a bite and enjoy some entertainment right here.

Self

4/10

Poor

16 Jun 2026

Lois

Late night staff needs additional training. Housekeeping skipped cleaning, A/C issues for the entirety of the stay.

Friends

8/10

Excellent

16 Jun 2026

Christina

Close to metro. Easy to get around. Nice restaurant and breakfast! Cool bar.

Self

2/10

Poor

14 Jun 2026

Mark

Arrived at hotel to find that the A/C was down in the whole hotel on a hot humid day. Toaled matters worse, they did not inform us of that until after we had checked-in.

Friends_and_family Family

2/10

Poor

14 Jun 2026

Rachel

Property all around was beautiful and clean. The gym was exceptional and something to talk about!!! Sadly, our room was another story and staff interactions were less than pleasant. Our room was 76 degrees while being set to 68 degrees all day. Tried to call, message, ask for a fan or a fix with no answer. There was also a large collection of mold in the bathroom due to water damage. So much potential but far from a 5 star experience.

Partner

10/10

Exceptional

07 Jun 2026

Lucie

What a gorgeous hotel! My room was magnificent - large, stylish, well designed, comfy bed.

The bar is fabulous, with really knowledgeable staff.

Partner

10/10

Exceptional

06 Jun 2026

Dennis

The historic location and excellent staff. Bar setting very nice

Family

6/10

Pleasant

05 Jun 2026

Mehdi

I checked in after

2/10

Poor

05 Jun 2026

Colin

Lipstick on a pig. Stay away.

Front desk staff is great, but seems to be every overworked. Impossible to call down to the front desk and speak to someone. Fixtures and other room amenities were tired and need a total refresh, especially for the elevated hotel they market themself as. AC didn't work and \"engineering\" was no help. No fan to help with the heat. Rooftop bar is only open on Wednesdays. They overcharged us two separate times and still haven't resolved the issues.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Patricia

The room was spacious, clean and comfortable. Front desk staff was always helpful when asked. The location is fantastic!!!! -several bus and metro options nearby

Friends_and_family Family

6/10

Pleasant

30 May 2026

NANCY

No food and beverage including room service Sundays after 2pm. We would not have stayed here if we had known.

Shower stall leaked making the bathroom floor dangerously slippery. Bathroom counter space was non-existent. TV not a smart TV so couldn't use streaming services.

Menu misidentified items as gluten which could have made my husband very sick.

Hotel never responded to any of our concerns.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Raymond

Great stay. Enjoyed the style and decor presented. Restaurant and bar was a great experience.

Friends_and_family Friends

10/10

Exceptional

29 May 2026

Sharifa

The hotel was great. . Close to a lot of food options, near buses for convenient travel.
The staff was super friendly and helpful, valet was great & quick with bringing the car around.
Would definitely stay again.

Partner

10/10

Exceptional

29 May 2026

Nichole

Beautiful historic building with lots of room, natural light and views. We stayed in a studio and it was hands down the largest hotel room I have ever stayed in! Two bathrooms, a large bedroom with double closets, a large entry area and a living room/dining room on the opposite side. It was the only hotel room I've ever stayed in where I truly unpacked and had adequate space. I love the historical details in the room, such as the herringbone flooring and old brass fixtures. Would definitely stay at The Line again.

Partner

8/10

Excellent

27 May 2026

Jose Antonio

Everything was great great

Partner

10/10

Exceptional

25 May 2026

Rahul

They always know how to take care of you

Family_with_children

6/10

Pleasant

25 May 2026

Alex

The hotel is dated and needs new carpet. It is not near a Metro station and had to Uber everywhere, which ranged from $18 to $30 before tip.

Partner

4/10

Poor

23 May 2026

Cynthia

There was a dance club playing very loud music until 2-3 am on Friday and Saturday nights. Literally blaring across the alley from all the rooms on my hall (I was in 409). I have stayed at this hotel several times in the past and not had this problem. When I registered a complaint, I was told that they could offer me ear plugs and a drink coupon. They should not be charging $300+ a night for these rooms! It was like trying to sleep on a dance floor.

Self

8/10

Excellent

19 May 2026

Susan

Breakfast was fine and comparably priced. The bar is a lively place on the weekend

Friends_and_family Family

8/10

Excellent

19 May 2026

Ellen

Nice facilities. But noisy. Friday night at 2am there was loud booming music (mostly bass) that woke us up. Saturday night also, but not in the middle of the night.
Issues with check in. Our check in was delayed...the room was not ready until after the check in time...

2/10

Poor

18 May 2026

Ericka

I’ve stayed at the Line multiple times and it’s been my go to choice for stays in DC but this latest stay was the worst. I was called on the day I was to check in that my reservation for May that I made in January had been cancelled. When I asked why, they said because the hotel was overbooked and my card declined the hotel charge. Why would a hotel be charging random cards without authorization or notification not even an hour after check in? I had to work with Expedia to get this rectified but when I arrived at the hotel (a 5 hr drive later) the front desk staff still believed my reservation was cancelled. I, then, again had to show them that was not the case. The rooms are great because they are large but the quality has gone down, shower doors don’t close- we asked for extra blankets after our toddler got sick around 1030pm- and they weren’t able to give us anything until the morning. When you call room service or the front desk, you have to call multiple times to even get a response. The hotel is pricey but the service was not worth the price at all.

Family_with_children

6/10

Pleasant

17 May 2026

Anna H

It was quite noisy at in the middle of the night.

Self

10/10

Exceptional

17 May 2026

Molly

The line has become our place to stay in Washington. We love the friendly staff, openness, and Amy ability and of course all the dogs so it's just a wonderful place and I don't think we'd ever seriously consider staying anywhere else.!!!!

Self

10/10

Exceptional

17 May 2026

MICHAEL

Nice hotel, delicious breakfast.

Partner

10/10

Exceptional

11 May 2026

Virginia

Great location in a fun area. Second time staying here and always enjoy it. Very spacious rooms. Beautiful historic building nicely restored.

Friends_and_family Family

8/10

Excellent

11 May 2026

Emily

The first room we got checked into smelled like vomit, straight up. We could pinpoint it was coming from a side table. We contacted the front desk and they put us in another room right away.

The furniture in the rooms is super pleasant and modern which is a nice contrast against the old building. The bar is awesome!

Friends

10/10

Exceptional

10 May 2026

Paula

Great stay at a unique and wonderful venue! Very cool history. Interesting rooms, comfy beds, big shower with plenty hot water. Great cafe/restaurant/bar amenities and fabulous location!

Partner

2/10

Poor

10 May 2026

Yuli

I booked a room with a view at The LINE Hotel DC three months in advance for my daughter’s college graduation. After driving since 5 AM, we arrived exhausted, only to be told the hotel was overbooked. The front desk staff showed zero empathy, blaming us for booking through Expedia rather than directly through them.

We were forced to wait for two hours, tired and confused, while the staff ignored us—they didn’t even offer us a glass of water. Because of their lack of urgency and professionalism, we were late for my daughter's graduation dinner because we were waiting for the front desk to find us a room .
At the end we left our suitcase at the hotel and rushed to our event. We didn’t even change clothes as we planned . Because we had no room!!
When they finally \"found\" a room, it was a ground floor dark, loud room next to the kitchen with windows facing the AC machines. The manager never apologized, and the entire front desk team was incredibly rude. It is shocking that a hotel of this reputation hires people with zero customer service skills. They took no responsibility for their own overbooking and ruined what should have been a celebratory evening. I would not recommend this hotel to anyone who values basic respect and reliability.

Family_with_children

10/10

Exceptional

08 May 2026

ROBERT

The hotel is very pretty. Amenities are great. Pet friendly.

Pet

8/10

Excellent

06 May 2026

Travis

Nice hotel

10/10

Exceptional

06 May 2026

Sharla

Great property right in the middle of Adams Morgan DC in a cool old building with good amenities.

Partner

10/10

Exceptional

05 May 2026

David

What an amazing hotel

10/10

Exceptional

03 May 2026

Pamela

It was clean and the staff was friendly and polite

Self

10/10

Exceptional

01 May 2026

Carlos

Excellent location, helpful staff and wonderful building

Business

10/10

Exceptional

01 May 2026

Carlos

I enjoyed my stay at this unique hotel in a historic building. Staff were great, room was clean and roomy, good value for the price. I look forward to returning.

Self

8/10

Excellent

01 May 2026

Lea

Love the location and vibe

Partner

10/10

Exceptional

27 Apr 2026

MICHAEL

Excellent staff

Partner

8/10

Excellent

27 Apr 2026

Rajkumar

Walkable distance to restaurants and Safeway Groceries.

Family_with_children

4/10

Poor

24 Apr 2026

Elizabeth

The hotel is nice but the staff needs some help in the customer service/hospitality area. Sighing, groaning, complaining. Annoyed at guests. Very bizarre for a hotel let alone an expensive one like this.

6/10

Pleasant

23 Apr 2026

Samantha

I arrived 15 minutes early, but was unable to check in, which is very rare in my experience. I was asked to wait while the front desk associate retrieved her manager. When the manager showed up, I watched as another couple checked in after me (still before check in time). Come check in time, the front desk associate completely ignored me. I reproached her after 3pm, and that same front desk associate said she had to get her manager again. After the front desk person left, a different associate (who was not the manager from before), was able to check me in. Mind you, I was in a King studio for $600/night. I should've requested a different room because of the \"white noise\" from the HVAC units outside. Because the room does not offer free water, I returned to the lobby to retrieve some from the tank next to the front desk. There were no cups. When I asked for one, the front desk associate asked me to wait while she checked in 3+ different guests/parties. I have a medical condition where I can pass out if I don't stay extremely hydrated, so I plopped myself down on the nearest baggage caddy, and waited for my lightheadedness to subside. I did not have the energy to be more assertive. After the guests cleared, I asked again. The associate had cups RIGHT there at her computer. I couldn't believe I was deprioritized when it would've taken seconds. At check out, I handed my key, and gave my last name to the front desk. An hour later, I get a call to confirm I had checked out?

Self

10/10

Exceptional

20 Apr 2026

Laura

The Line is an excellent hotel in a wonderful area. Great customer service. Especially liked the happy hour and the cab service. It is a pet friendly hotel with great wifi in the lobby and comfortable seating. Our only complaint here is that dogs should NOT be allowed to sit/lay on the couches! Yuck.

Partner

10/10

Exceptional

17 Apr 2026

Jennie

Nice hotel. Very cool vibe and the Adams Morgan location has lots going on

10/10

Exceptional

15 Apr 2026

Mary

great facility and location in the heart of AdamsMorgan! Love the spacious and comfy coffee shop, perfect for working or socializing! Staff were helpful and professional!

Self

6/10

Pleasant

12 Apr 2026

April

Not sure why this place has a resort fee. But maybe because the rooftop was closed out of season while I was there (opens Memorial Day?) The gym is big and well outfitted, but no pool or sauna or even showers outside the main room. There is a restaurant/bar on-site that is nice, but being a guest doesn’t seem to have any benefit. Good location, nice building.
Some of the staff were helpful, others seemed overworked or generally put out.
We had a major issue with no hot water for several hours which went uncompensated even though I explained I had to take a cold shower to get ready for my event. No attempt to get me to a space with a hot shower available.
The nighttime door was locked and keys wouldn’t get us in, so another guest had to let a group of us in, no staff in sight. Made me nervous to go out later, so I stayed in.
Pretty room, nice art, overall could be a luxury stay if the staff could keep up with the issues guests experienced.

Partner

8/10

Excellent

10 Apr 2026

Paula

Needed an ice machine and a vending machine to purchase water or soft drinks. Coffee should be free at front desk.

Partner

8/10

Excellent

09 Apr 2026

Kaminieli

Clean room and friendly and helpful staff

Family_with_children

2/10

Poor

06 Apr 2026

Sarah

Staff was the worst, rudest people I’ve ever encountered. Dried up contacts on bathroom floor. No housekeeping one day and apparently getting a water replaced in the mini bar, that I have to pay for, is a completely unreasonable request. I was told I could go the 7-11. Wow. Also had some random person knock on our door because the key security in the elevator wasn’t working and came home one night to police tape being taken down because of a murder suspect.

10/10

Exceptional

05 Apr 2026

Susan

Nice location and good restaurant

10/10

Exceptional

01 Apr 2026

Cheryl

Great location. Restaurants were great. Clean rooms

10/10

Exceptional

31 Mar 2026

Vicki

Services were exceptional, room and amenities were great. PARKING Can be an issue. Valet not available after midnight. No ice in room. Loved light. Minutes away from metro, and most sights but traffic can be awful at pick times

10/10

Exceptional

24 Mar 2026

Anne

The room was lovely but they are severely understaffed. I had heard they were going through bankruptcy, but no one ever answered the front desk phone and valet parking didnt open until 7:00 a.m. As i said the hotel/rooms were beautiful.

Friends_and_family Family

8/10

Excellent

23 Mar 2026

David

The bed needed a fitted bottom sheet. It came undone each time I slept in it. The shower head needed adjustment - it sprayed the floor when I turned it on

Self

8/10

Excellent

23 Mar 2026

Jing Yi

We enjoyed our stay at the LINE Hotel—great location, spacious room, and very clean. The only improvement I would suggest is ensuring that the shower water pressure is stronger.

10/10

Exceptional

22 Mar 2026

Julia

Highly recommend this hotel. Housekeeping did a fantastic job keeping the room spotless and the restaurant and coffee shop staff were a delight. Will definitely be staying here again

Partner

2/10

Poor

20 Mar 2026

Seth

I live six blocks from this hotel and have routinely referred friends and family to stay there. When the current Middle East war forced our family to evacuate to DC within 36 hours, I frantically searched the internet and was glad to see The Line was available, so I booked through Expedia.

Once settled upon arrival, I asked the front desk about the 10% Ward 1 discount - for those who live in the neighborhood. I was told by one clerk that because I booked through Expedia the discount could not be applied but she would check with her manager, even through I explained the extenuating circumstances.

I checked again with the same clerk the following day and was given the same response.- would have to check with the manager. At the same time, when asking about replacing a room key, another front desk clerk SCOLDED me for not saying “good morning” to her.

Upon checkout I inquired a third time about applying the discount and explained the extenuating circumstances of my booking. A manager finally came out and confirmed a third party booking precluded applying a discount.

I serve the United States overseas and my referrals have generated thousands of dollars to this hotel, but no longer. Their lack of flexibility and poor customer service means I will actively dissuade others from booking here. For a nearly four figure two-night stay (yep, all those taxes and fees!), a 10% discount could have been a meaningful sign of support for a neighbor whose life was upended.

8/10

Excellent

15 Mar 2026

Shakoya

Was room clean and gave a more antique vibe. Bed was comfortable!

Partner

10/10

Exceptional

14 Mar 2026

Kayla

Friendly staff

Friends_and_family Friends

10/10

Exceptional

14 Mar 2026

Stephanie

I love the Line! They are very accommodating, great location and pet friendly!

Self

6/10

Pleasant

03 Mar 2026

Joss

N/a

10/10

Exceptional

28 Feb 2026

Janette

Great staff, large room, and interesting decor in a great neighborhood!

Self

8/10

Excellent

25 Feb 2026

Cheryl

The room was clean and unique. Beds and room very comfy. Spacious room. Low water pressure, but the building is older and quirky. Cool architecture with nice touches. Staff was super helpful and nice. I would definitely stay here again.

Family

4/10

Poor

16 Feb 2026

Nico D

The room was nice but the lobby and elevators had a very foul smell my woman and I almost fainted from the smell and for some reason they are not telling me they charged me an extra $200

Leisure Partner

10/10

Exceptional

12 Feb 2026

Ana

cool, unique spot!

6/10

Pleasant

03 Feb 2026

Laurie

I LOVE this hotel and have been staying here since it opened. BUT, the food is not as good, I stayed 5 nights and only received one day of cleaning service. Coffee shop is great and Diamond is the best coffee making. I will still stay here BUT, clean up your act.

Business

6/10

Pleasant

02 Feb 2026

JJ

There was only hot water coming out of all the pipes. Even the toilet water was hot. Hard to brush teeth with hot water.

6/10

Pleasant

01 Feb 2026

Elizabeth

The room is decorated very nicely, and the beds were comfortable. Most of the staff was welcoming. I could only give it three stars because of the noise level in the middle of night. My room was on the sixth floor facing the monument. I constantly at night time heard noises which appear to be trash being thrown in the compactor but I’m not quite sure. It startled me several times in the middle of the night (1am-3am) and I’m not a light sleeper nor am I sensitive to noise as I live in the city. I’m not sure if my room was near a trash shoot. But it wasn’t just normal trash shoot noises.

Business_and_leisure Self

10/10

Exceptional

31 Jan 2026

Michael

amazing

10/10

Exceptional

31 Jan 2026

Magdalena

Yes

Leisure Self

10/10

Exceptional

24 Jan 2026

John

Love the atmosphere of the place amd convenience to activities of Adams Morgan.

10/10

Exceptional

22 Jan 2026

DAMIAN

I was over charged for 1night that i didn’t stay after the hotel guaranteed to credit me

Partner

10/10

Exceptional

11 Jan 2026

Elizabeth

Great location and atmosphere

10/10

Exceptional

10 Jan 2026

Wahram Hovnan

Nice hotel with big rooms

Business_and_leisure Self

10/10

Exceptional

04 Jan 2026

Taylor

Friendly staff, great location and in hotel bar. Would definitely go back!

Leisure Partner

10/10

Exceptional

01 Jan 2026

gary

Every single staff member with which we dealt was pleasant and very efficient and effective. Food in the restaurant was excellent. Our room had a view of the Washington Monument!

very cool!

Partner

10/10

Exceptional

01 Jan 2026

Timothy

Beautiful hotel centrally located in a very hip area. Friendly staff. Will definitely return.

Business_and_leisure Partner

10/10

Exceptional

29 Dec 2025

Mary

Great location, room size and general conveniences. Staff were friendly and helpful and check-in was easy. I would definitely consider staying again when in the DC area.

Leisure Family

10/10

Exceptional

29 Dec 2025

PATRICK

Room was clean and the staff were very nice and helpful

Partner

6/10

Pleasant

28 Dec 2025

amy

room was nice but we had a leak in the bathroom. The Hotel staff was very nice and immediately fixed the leak and gave us a bottle of wine for the inconvenience. Unfortunately hotel seemed short staffed during our stay and there was also a strange smell in the lobby bathroom. Also its a \"cashless\" hotel which was not ideal for our needs.

Leisure Family

10/10

Exceptional

26 Dec 2025

Catherine

Room was very nice and comfortable.

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Shadan

Fantastic room, great service, excellent location.

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Jessica

Amazing room with very high quality fixtures. Great mini bar and nespresso in room as well which is becoming a rarity.

Sandra at the front desk was amazing help, and we dined at the restaurant too with my family we were visiting. The front desk helped with the reservation and we have a very quick, comfortable, and easy stay. Can’t wait to come back.

Leisure Partner

10/10

Exceptional

15 Dec 2025

David

Wonderful, great up keep

10/10

Exceptional

15 Dec 2025

Ann

We had a great day at the Line. The staff went out of their way to make us comfortable, the room was pristine and fantastic water pressure in the shower! Room service was fast and made sure they delivered exactly what we ordered. Cannot recommend this place more highly

2/10

Poor

11 Dec 2025

Tetyana

The front desk

Business

8/10

Excellent

09 Dec 2025

Robin

Good food, comfy bed, nice staff….

Business

10/10

Exceptional

08 Dec 2025

Sherry

Nice staff, clean rooms

Partner

10/10

Exceptional

08 Dec 2025

Susan

All was great but I would change out the toiletries. They are harsh, very manly smell. Made me itchy and I’m pretty nonchalant about that sort of thing

10/10

Exceptional

07 Dec 2025

Sabrina

Great bar and lounge area. Room lovely. A few pieces of furniture could use replacing. But I love older hotels. Do all good!

Leisure Partner