Name: Homewood Suites by Hilton Washington, D.C. Downtow
Address: 1475 Massachusetts Avenue Nw, Washington, 20005, US

6/10

Pleasant

30 Jul 2026

Susanne

I’d like to see the gym maintained better. The pool was closed the entire time.

Self

6/10

Pleasant

28 Jul 2026

Dawn

Called to ask where laundry room was- they told us but failed to tell us that the credit card machine for the washer and dryer didn’t work. They didn’t have change at front desk, no place was open to get change. Apparently according to the overnight staff they haven’t worked in a month. No communication and no sign alerting anyone.

10/10

Exceptional

28 Jul 2026

NICHOLAS

Good breakfast

6/10

Pleasant

28 Jul 2026

Karin

We stayed over one night in July. When we got back to room later that night the room was very warm. We called front desk and maintenance came up checked that the AC was running and left.

After quite some time we noticed it was still not getting cooler so we called again. The person working overnight offered us a fan and water……. The room never got above 79 degrees. My husband and I had a very bad night sleep due to this.

We complained at check out. The employee at front desk took was extremely nice and took off our valet parking charge.

Other family members stayed here this night as well but had no issues.

10/10

Exceptional

27 Jul 2026

Jennifer

Great customer service & clean facilities!

6/10

Pleasant

27 Jul 2026

Madhankumar

- Staffs - very friendly
- Rooms - it’s decent size + pull out sofa, all good. Only two problems, one is the smell and other is not even small opening in the windows.
- hall way: Smell. The carpets are quite old and strong smell as you walk to the rooms
- breakfast: Decent options.

10/10

Exceptional

25 Jul 2026

Love

I like the spacious room

8/10

Excellent

25 Jul 2026

Miguel

Great customer service

8/10

Excellent

16 Jul 2026

Judy

The front desk staff person was helpful. The room was mostly clean. There was residue on the table in the dining area. There was only one elevator working and the hotel had a full house.

Family_with_children

10/10

Exceptional

14 Jul 2026

Beth

The property was well maintained and had amazing breakfast options. Our room was spacious and we liked the full refrigerator/freezer, kitchen, and pull out couch in our suite. The only disadvantage was the price for the parking garage. If bringing a car, I would see if there are area garages with better rates because we found the hotel’s garage to be pricey. Overall we enjoyed our stay.

Family_with_children

10/10

Exceptional

12 Jul 2026

Liliana

The staff was very accommodating with any requests. The breakfast was good. The rooms were clean. The valet parking was always available.

Family_with_children

10/10

Exceptional

12 Jul 2026

Jane

It was close to downtown. Offered a good breakfast. And close to WaWa- convenient store!
Rooms were clean, staff and housekeeping very nice. People in charge of breakfast very helpful and friendly.

Business

10/10

Exceptional

11 Jul 2026

Katherine

This is our second stay at this location, downtown Washington, and both times we have enjoyed it. Nice walking distance to lots of things. Rooms are spacious and well equipped for a stay, especially having the full size refrigerator! We will be back!

Family_with_children

8/10

Excellent

10 Jul 2026

Mark

OK

Family

10/10

Exceptional

06 Jul 2026

Patricia

A short uber ride from the Convention center and attractions made it a good location.The suites are nice and give a ‘homey’ feel while you are away from home! The complementary breakfast was very good also.

Self

10/10

Exceptional

03 Jul 2026

Juan

Excelente atención del staff

Family_with_children

10/10

Exceptional

01 Jul 2026

Paul

The room was very clean and updated, there was even free snacks and drinks that came with it. They have a pull up area so you can load and unload your luggage and the staff was very helpful and courteous. The breakfast was amazing, they had a large variety of assorted foods. There’s a parking garage right across the street for $30/night if you don’t want to do valet. We stayed here just because we were adding a day to the trip and the other hotel wasn’t available, now that we’re checked into the other hotel, it’s let us done compared to this one. This place was amazing, ai would definitely recommend it.

Family_with_children

8/10

Excellent

30 Jun 2026

Linda

Stayed here for two nights. We loved the amount of space our room had and the kitchen amenities. The only downside was that our AC unit was super loud and we believe the upstairs room cooked and our room stunk for a couple hours. Breakfast had a good variety and front desk staff was super friendly and helpful. Overall we would definitely stay here again if needed.

Family_with_children

6/10

Pleasant

30 Jun 2026

Nadezda

Somewhat old and shabby

Family_with_children

6/10

Pleasant

29 Jun 2026

Alex

The hotel room was clean, but significant signs of use— the kitchen was functional but outdated. The bathroom was clean. The AC said it was 68 degrees and it felt more like 72 degrees & we asked them to send someone to fix it & they did send someone however, the room did not feel cooler — we didn’t make it a big deal but it was not ideal especially when traveling to dc in the middle of July. We were on the 6th floor & the smell of food in the hallway lingered our entire stay— it was pretty terrible when we got home & we smelled it even on our luggage. The staff was great, friendly & very polite & provided good recommendations when we asked. The breakfast was okay, not much variety but was not expecting much for the price point. The location was excellent, the neighborhood felt safe & centric to everywhere we needed to go to.

Family_with_children

10/10

Exceptional

28 Jun 2026

Jazzmin

Clean and great staff

Family

4/10

Poor

27 Jun 2026

Shaunese

Room was very nice. But front desk staff, Keona in particular, was very rude. This young lady does not need to be in customer service. Extremely unwilling to help, not nice and not very unknowledgeable. I will never come back here due to her poor service.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Harry

This is an excellently run hotel property in the heart of downtown Washington, D. C.! We were quite pleased with the staff’s excellent customer service, led by the head of housekeeping, Briona! The breakfast is quite varied and sumptuous! Go for it!

Business Family_with_children

10/10

Exceptional

26 Jun 2026

Charlotte

Great hotel, great location

Self

10/10

Exceptional

25 Jun 2026

Joshua

Great room and staff
Pleasant stay

6/10

Pleasant

22 Jun 2026

james

Series of inconveiniences. To start the room was available before the check in time so that was great.we went to our room and it was 80 degrees in our room and we turned on the AC and took a nap a few hours later we woke up sweating buckets as it was 86 degrees now and we called front desk and they sent an employee up who told us he knew nothing about HVAC because the engineer was off on a friday at 3pm. so he tried to turn on and it was same result as we had no cooling. so we requested a different room. which they accomidated. New room working AC was great. so the next morning they obviously forgot to tell room cleaning staff as she enterd the room without knocking and surprised my friend as he was in his underwear. embarasing for both. went down for breakfast. returned and now key did not work. went down and retrieved another one because they obviously did not set for correct number of days. As we were sitting on the curb waiting for A lyft. We heard a load scream from behing us and as we turned around a huge Rat ran from the garbage can area and actually jumped over inbetween myself and my girlfreind.

10/10

Exceptional

20 Jun 2026

Freda

Staff was very welcoming, friendly and helpful. The daily breakfast was delicious with a wide variety to accommodate various dietary needs. The room was clean, comfortable and and fit the needs of a family.

10/10

Exceptional

18 Jun 2026

Ryan

Love the Managers reception. Nice clean rooms and hotel.

Family_with_children

10/10

Exceptional

18 Jun 2026

Susan Binder

Room was ready ahead of time -- to get in I had to pay extra but it was worth it for my schedule that day. I had a lot of luggage so the fact that there was no bellman to help get my luggage all the way down a very long hall was challenging (they did have a ginormous cart) but I worked it out. Very good location for my purposes and just what I needed in terms of the room.

Self

10/10

Exceptional

16 Jun 2026

Jonathan

Great time

Partner

10/10

Exceptional

15 Jun 2026

Norma

Extremely convenient.

Family

2/10

Poor

15 Jun 2026

Michael

Front desk staff gave incorrect information regarding rooms and views. If you looking for a hotel with a view DO NOT GO HERE. The location of this hotel is horrible. And when we spoke to the manager he told us we could leave if we didn't like the room . Very disappointed with this hotel rooms and view of a brick wall and an apartment building next door. Other than that this is a nice cleans hotel and the rest of the staff was helpful and nice.

Family

8/10

Excellent

07 Jun 2026

Dipen

Good hotel in downtown DC. The staff were helpful and polite. We got good clean rooms. We got three different hot breakfasts during our 3 day stay and were quite satisfied with the small but good spread.
One of the drawback is the property is hedged around a turnaround and finding the exact narrow lane may be a learning experience.
Other than that parking is thru a valet only and obviously incurs charges but the car is brought up quickly.

Family

10/10

Exceptional

06 Jun 2026

Gireesh

Clean rooms

Family_with_children

8/10

Excellent

05 Jun 2026

kathy harrison

Staff great and very helpful

Partner

8/10

Excellent

02 Jun 2026

Michael

Breakfast was good bit missed it most of the days because it ended early. We usually have breakfast between 9:30 and 10am but it was closed by then.

Family_with_children

8/10

Excellent

01 Jun 2026

Michael

Staff friendly. Breakfast convenient and tasty. There’s a nice assortment of food. something for everyone. Noticed hotel is pet friendly.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Vreneli

I love it here! The room was spacious enough and was so glad to see like a timeshare set up complete with refrigerator, microwave , dishwasher , a mini dining table, a gas stove and a convertible sofa bed. Clean room and of course we had comfortable sleep at night. The added breakfast is icing on top. I highly recommend this hotel when you are the nation’s capital!!!!!

Family

10/10

Exceptional

30 May 2026

Kunal

Clean room, attentive staff, overall great experience

Friends_and_family Family

10/10

Exceptional

29 May 2026

Joseph

Great! Will book again!

Family_with_children

10/10

Exceptional

21 May 2026

Agagbo Johnson

Beautiful location and good staffs.

Self

8/10

Excellent

11 May 2026

Temprest

Breakfast was nice and all the staff were really pleasant. Will stay again

Partner

10/10

Exceptional

11 May 2026

Gonzalo De Jesus

Great location great service very clean

Self

10/10

Exceptional

10 May 2026

Kimoy

Everything waa lovely

8/10

Excellent

08 May 2026

Nurzhan

Everything was fine, but we had requested a higher floor; they didn't turn us down immediately, yet the view from the window consisted solely of the windows of the building across the street—absolutely no scenery. Furthermore, the air conditioner blew in a fixed direction, forcing us to move our child to a different bed while we slept to the sound of the unit running, having to keep ourselves covered up against the draft.

Family_with_children

10/10

Exceptional

03 May 2026

Derrick

Awesome property, I may return. The only issue was around 10pm the smoke alarm in my room started going off!!! The front desk called to check and I told them what was going on. She said she was sending someone up, but no one ever came.
It eventually went off on its own.

Self

10/10

Exceptional

01 May 2026

Mya

Good location and clean and nice place

Family

10/10

Exceptional

28 Apr 2026

Shirley

Very friendly and helpful staff, convenient location and clean facilities

Family

10/10

Exceptional

27 Apr 2026

Smith

Good

Partner

6/10

Pleasant

26 Apr 2026

LeTysha

The gentleman who helped me with check in was very friendly and polite. The lady who checked me out not so much. The room was alright. The two plugs in the bathroom didn’t work. There are only plugs on one side of the bed and no wall outlets in the bedroom. The toilet runs constantly which is annoying and the a/c fan is loud as well. My room was alright just didn’t like that I was put back in a corner. Also, I left for a bit and when I came back then there was bowel movement or something on the toliet. It wasn’t there when I left which is very weird. Don’t know if I would stay here again and this hotel was actually chosen my someone else who said it was in a prime location. They had a wide variety of breakfast items.

8/10

Excellent

21 Apr 2026

Alice

Enjoyed our 9 day stay at The Hilton….all great breakfast and staff excellent……except I was told housekeeping would clean every other day …only came twice….had to call front desk for clean towels /sheets/tp b/c they never came to room…only at beg if stay and last day there

Family

10/10

Exceptional

21 Apr 2026

debra

Clean room. Nice staff. Good breakfast.

10/10

Exceptional

20 Apr 2026

Tracy

We really enjoyed our stay at the Homewood Suites. The room was well appointed, we had a separate seating area, plenty of space, a full fridge, clean and well kept. Having breakfast available was very helpful as we were there for work. It was a typical hotel breakfast but the area was kept clean and the person working the breakfast on top of everything. This hotel is conveniently located near a lot of nice restaurants and in a safe area.

Friends_and_family Friends

8/10

Excellent

19 Apr 2026

Alena

The breakfast was a poor choice. The valet parking is expensive compared to the parking garages around.

Friends

8/10

Excellent

15 Apr 2026

Viktoriia

Nice hotel, a little older. I liked that it has 2 rooms so you have pull out bed and bed in the bedroom. We couldn’t find extra blanket and the ac in room is pretty loud. They charge for ESP fee if you bring your pet. I liked that you could leave your car parked until 3pm even though we checked out around 10

10/10

Exceptional

12 Apr 2026

taneshia

Great hotel

Friends

10/10

Exceptional

12 Apr 2026

Amy

Clean room good breakfast friendly staff

8/10

Excellent

12 Apr 2026

DE SILVA WAIDYARATNA

Breakfast

10/10

Exceptional

09 Apr 2026

Bogdan

issues with cleaning

Family_with_children

8/10

Excellent

09 Apr 2026

sheri

Very nice stay and the Wednesday Happy hour was very nice.

10/10

Exceptional

06 Apr 2026

David Otis

A great place to stay, good breakfast, clean rooms, and short walking distance to all things DC. Highly recommend.

8/10

Excellent

06 Apr 2026

Sherrie

Something should be changed about the chaos at breakfast. So many people. Need larger area.

Partner

8/10

Excellent

04 Apr 2026

boniface

Parking is expensive at the hotel but there are garages that are cheaper but they are not open 24 hours. We used a lot was closed 11pm-7am and used uber and Lyft all stay or walked.

4/10

Poor

02 Apr 2026

jacqueline

1. we had to change rooms. The first room needs up grading. The staff was accommodating. Breakfast needs more than one person overlooking the amount of guests and making sure breakfast is restock such as coffee. I did not use the laundry.

Partner

10/10

Exceptional

01 Apr 2026

Rebecca

The location was great, staff was very friendly and helpful. The breakfast each morning was great and kid friendly! The room was very clean, large and worked great for our family vacation!

Family_with_children

10/10

Exceptional

31 Mar 2026

Timothy

Everything was fantastic- much higher quality than expected.

Self

10/10

Exceptional

29 Mar 2026

Ron

Great stay! Location is safe, and it was a very short walk to the metro. Would definitely stay again.

10/10

Exceptional

29 Mar 2026

Jessica

Great location. Felt very safe in the neighborhood. Short walk to the metro. Would definitely stay again.

8/10

Excellent

28 Mar 2026

Melissa

Was able to get in our room early after traveling all early morning. However when we got to our room the heat/ac was not working. Waited over 2 hours after letting them.know. no one came. We ended up being moved to a different room. Paid for a city view room and our view was off a high rise building. Staff was very friendly and nice. Breakfast was okay. The weekly Wednesday snack and sip was nice.

Family

10/10

Exceptional

26 Mar 2026

Dana

The room was clean and the beds comfortable. Breakfast each morning was delicious—we enjoyed the variety of food, and appreciate the gluten free and vegan options. Would stay here again.

Family

8/10

Excellent

25 Mar 2026

Aaron

The staff are great. No self parking anymore is unfortunate. There is a paid parking across the street. They charged over the advertised price but it’s all automated and not worth the time. My room was ok. The pullout bed was not cleaned but it was immediately addressed by staff. The air blows strong in the room but less air gets to living room. The thermostat maybe needs update. Kept switching from hot to cold all night. Very nice
Shower. No exhaust fan in toilet area. Breakfast included is nice. Good location not far from metro station or you can walk to the national mall. A lot of affordable transport in DC if you don’t want to walk.

8/10

Excellent

25 Mar 2026

Thu

Ok

10/10

Exceptional

25 Mar 2026

Joy

Clean room and great service

Friends_and_family Family

8/10

Excellent

23 Mar 2026

Stacy

Had a hard time connecting to the internet.

Family_with_children

10/10

Exceptional

23 Mar 2026

Brenda

We greeted on our arrival with cookies and water and were checked in immediately. Room exceeded our expectations and was comfortable and beautiful. Breakfast was plentiful and had wide arrangement of foods. We walked most of the time as public transport was not close by. There are a few fast food restaurants down the road from the hotel but not a lot of other choices.

Partner

10/10

Exceptional

23 Mar 2026

Runqing

Breakfast is great, location is great, perfect for family trip.

Family

10/10

Exceptional

22 Mar 2026

Sara

It was great

10/10

Exceptional

22 Mar 2026

Richard

Clean rooms, friendly staff who were always asking if we needed anything, Wi-Fi was great and great breakfasts and social events.

4/10

Poor

17 Mar 2026

Yinduo

Fresh Breakfast, stable and fast Wi-Fi

Too noise from AC-Heating system

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Myra

Great front desk staff! Very good breakfast who kept the food coming out hot! Really enjoyed our stay

10/10

Exceptional

15 Mar 2026

Michaelah

Good stay

6/10

Pleasant

14 Mar 2026

Robert

The breakfast in the morning was crowded and the food was not good. Laundry only accepted coins. No smart tv to stream. Kids crying in room next door. Window overlooked a/c unit. Air vents in rooms blew directly in you while you slept causing dry throats in morning. Room was of and rundown. Refrigerator running all night was loud.

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Tatiana

Fast

10/10

Exceptional

03 Mar 2026

Simone

yes it was in the perfect location FOR EVERYTHING! And Ubers were reasonably priced!

Partner

10/10

Exceptional

01 Mar 2026

Christina

Great location. Friendly staff. Clean rooms. Good price.

6/10

Pleasant

28 Feb 2026

Joy

Hard to find the entrance of the hotel
Elevators were strange hard to manage
Gym had the water fountain and peloton out of order
Breakfast was good
Clean
Valet wasn’t ready as you arrive

Family_with_children

8/10

Excellent

25 Feb 2026

Ihsani

The room was spotless and the floors were immaculate

Family_with_children

8/10

Excellent

23 Feb 2026

Natalie

Good: location, continental breakfast, security, housekeeping service, in-room kitchen, laundry facilities, large rooms, comfy bed, friendliness and professionalism of staff

No so good: overcrowded and running out of breakfast items when hotel is fully booked, overflowing trash cans in hallways, rooms are poorly ventilated and stuffy- can’t open windows or turn on AC, parking

Partner

10/10

Exceptional

22 Feb 2026

LaChelle

Nice, clean hotel and convenient. We would stay again!

10/10

Exceptional

19 Feb 2026

Evan

Great room and located near the National Mall

Self

10/10

Exceptional

17 Feb 2026

Ellen

Breakfast was amazing. Rooms were clean and staff was great

Family_with_children

10/10

Exceptional

16 Feb 2026

Karyn

We had a great time! Staff is helpful and room was very cleaned. Breakfast was fantastic.

10/10

Exceptional

05 Feb 2026

Julie

Clean room, awesome staff and great breakfast! Wonderful place to stay

Friends_and_family Family

10/10

Exceptional

04 Feb 2026

Tobias

The room was clean and large. The breakfast was awesome. The staff was nice.

Self

10/10

Exceptional

02 Feb 2026

Preeti

Really nice rooms

10/10

Exceptional

01 Feb 2026

Gabriela

Everything was great!

10/10

Exceptional

26 Jan 2026

Samantha

Great swevixe

10/10

Exceptional

26 Jan 2026

Jeffrey

Wonderful hotel! Great location.

Leisure Family

8/10

Excellent

24 Jan 2026

Michael

I was attending a doctoral class for a week, so the room was perfect for my needs: easy access to Metro, refrigerator, microwave, comfortable, and spacious.

Self

10/10

Exceptional

22 Jan 2026

Michaella

Hotel is beautiful, no on site parking and unmentioned deposit even on prepaid rooms

Leisure Family_with_children