Name: Hamilton Hotel Washington DC
Address: 1001 14Th Street Nw, Washington, 20005, US

Hamilton Hotel Washington DC

Washington D.C. - DC · United States

100 reviews shown

10/10

Exceptional

25 Jul 2026

Jonathan

Phenomenal gem inside of DC. Iconic 104 year old hotel masterfully restored to its glory days. Extremely clean - shower pressure strong! Room on par with most 5Stars.
Sabrina from front desk shined like no other I’ve seen and walked me over to set up lunch at Sophia’s restaurant on 1st floor with my friend - recent retired UN Ambassador to Africa - who also
Loved the restaurant, the savory seafood delivered to us by Hyuen with a smile and professionalism. Thank you Hyuen and Sabrina.
See you again soon on my next business trip !!
Jon

Self

10/10

Exceptional

25 Jul 2026

Michael

Great stay!!

10/10

Exceptional

25 Jul 2026

Meredith

Great location in DC. The bedroom and bathroom were really clean. Good value. The food in the restaurant is great! The room had a fridge and a mini bar.

10/10

Exceptional

24 Jul 2026

Roger

The hotel was very conveniently located, with a short walk to the national mall and museums. Valet parking was very nice, the only issue we had one night we didn’t have hot water for showers. Inconvenient yes but a deal breaker absolutely not. Would definitely stay again.

10/10

Exceptional

24 Jul 2026

Eileen

Request a floor above the 7th if you’d like a view. Otherwise it’s a little claustrophobic.

6/10

Pleasant

23 Jul 2026

Adalberto

At check in time I was not informed about a $20 food and drink credit I was entitled to

6/10

Pleasant

23 Jul 2026

Harry

Nice location and nice staff. Elevators never worked well and management did not seem to care. Room was extremely small for 4 people.

4/10

Poor

22 Jul 2026

Stephanie

Our first room that we entered still had somebody’s belonging in it. Expensive luggage. We spoke to the lady at the front desk. She offered dinner on her and that we would get $100 credit.
When it was time for checkout, she did not honor what she had said. She said the mill was on us and she would take it out of that 100. Try to discuss this with her and didn’t get very far at first. once I think she realized how many people were around us she said fine. You have your hundred. Or something like that. I have yet to see it.
Because of that one incident, I will not stay again. We could have stolen everything in that room and we could’ve also badmouth that situation to everyone. We did none of that. I cannot get anyone to return my phone call so that is why I’m going ahead and negatively doing the survey.

Partner

8/10

Excellent

22 Jul 2026

ryan

6/10

Pleasant

22 Jul 2026

Nancy

It was ok. Rooms need a furniture update.

10/10

Exceptional

22 Jul 2026

Anayka Marie Gonzalez

Crean room!

Family

10/10

Exceptional

21 Jul 2026

Michael

Always my favorite place to be

Family_with_children

10/10

Exceptional

21 Jul 2026

Jason

Great location for a family vacation! It’s a block away from the nearest metro station, plenty of walkable food and stores around, a park with active events across the street. The hotel itself is beautiful. Staff was extremely friendly and helpful. It’s an old building, my only nitpick is the elevators can take a while during busy times, other than that it’s 5/5 stars.

Family_with_children

10/10

Exceptional

21 Jul 2026

Thomas

Location and service the best

Business

8/10

Excellent

21 Jul 2026

Kristina

The hotel was clean and the beds were comfortable.

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Lakisha

The hotel was great. The staff were very nice and helpful. The bar was great and so was the gym. I wish the rooms were more updated. Overall a great stay.

Family_with_children

2/10

Poor

19 Jul 2026

Frank

My trip got moved up a week, and when contacted thru Expedia, they refused to refund or even move the booking to another day. This was requested 2-3 weeks ahead of time. The cancelation fee = the amount of the total amount, and so I STILL have to pay for the room.
Is it nice? Probably, but ill likely never know.

0/10 would not reccomend.

Self

10/10

Exceptional

19 Jul 2026

Clifton

Great location

8/10

Excellent

18 Jul 2026

Marcus

The staff was very helpful and the building is well-maintained and conveniently located in the downtown area to several attractions.

Friends_and_family Family

8/10

Excellent

18 Jul 2026

Michelle

The staff was very nice and polite and helpful .The rooms are a nice size and everything was clean. If we ever visit Washington DC again I would stay at the Hamilton hotel.We were very satisfied with stay there.

Partner

6/10

Pleasant

17 Jul 2026

Steve

Was put into a room with one bed and pull-out couch when we should’ve had two beds. No sleep because couch was terribly uncomfortable. There was something with the air conditioner that made a noise for ten seconds every minute. Again didn’t help with sleep. I know the hotel was having an air conditioning problem but it was frustrating to be in the heat all day and not get rest all night.

Friends_and_family Friends

8/10

Excellent

17 Jul 2026

Nora

Property is in a safe area with beautiful views and 1 block away from a Metro Station. Restaurants around were ok. But we always felt safe and comfortable. Our room was comfortable and clean. I aould definitely book this property again. We stayed 4 nights and all staff was very friendly and helful. Good hotel for families, with pharmacy and grocery stores nearby.

Family_with_children

8/10

Excellent

17 Jul 2026

Deidra

Customer service was exceptional. Location was perfect in terms of restaurants, shopping, things to do and see within walking distance.

Friends

10/10

Exceptional

16 Jul 2026

Danielle

Overall a really nice hotel. It’s in the heart of downtown DC which is perfect and allows for the opportunity to walk just about everywhere. The bathroom floor could’ve been cleaner when we first arrived but the room was overall clean. The tv barely worked, which for us wasn’t a probably because we were constantly out. However, if you want to wind down and watch the tv I wouldn’t recommend it, we ended up just watching shows on our phone.

Partner

8/10

Excellent

16 Jul 2026

Hayley

Great service. Very clean. Great location. Our room was not great- odd corner room that had a view of nothing but the ventilation system. If you get 344, ask for a different room. :)

Family

10/10

Exceptional

15 Jul 2026

Jennifer

Loved everything about our stay at The Hamilton! The location was great, just one block from the Metro which was very convenient and walking distance from a CVS which was helpful. My daughter and I felt very safe walking all around then area where the hotel was located. The staff was exceptional! Truly some of the friendliest people we met while in DC The room was immaculate and the bed was very comfortable. 10/10 would absolutely stay here again!!

Family

4/10

Poor

15 Jul 2026

Dustin

Overall, the staff was very friendly however, they were not very helpful. The air was out in our room, and I called the front desk and they told me that someone was working on units and everything would be up and running in one hour. Two hours later I called back and they said it would be another hour. After five hours of no air, I decided to stay in the room and tough it out. Despite the fact it was 82° in the room. When I woke up the next morning, the hallways were all cold, but my room was still sitting at 82°.

Self

8/10

Excellent

15 Jul 2026

Hilari

The property overall was clean but room and broken need attention. There was broken tile in bathroom. The floor in bathroom and carpet did not appear clean when we arrived. It drool over 24 hours to get a rollaway bed.

Family_with_children

10/10

Exceptional

14 Jul 2026

Carrie

The staff was excellent. Very nice place to stay. They had a water break and the plumbing was a little off but otherwise everything was great

Family_with_children

10/10

Exceptional

14 Jul 2026

Tahnee

It was great!!

Friends

8/10

Excellent

13 Jul 2026

lina maria

Room was clean.
Nice bar

Friends

6/10

Pleasant

13 Jul 2026

Rebecca

The air conditioning was out of commission for 24 hrs and staff was not very communicative about it. And when I complained that my tub was not draining properly, I was brushed off and told it was not a big deal. But the restaurant and service was excellent and the location and cost of my stay couldn’t be beat, so I’ll probably return unless I can find a better deal elsewhere.

Self

8/10

Excellent

13 Jul 2026

L and G Real

Everything was good. Service was very good

Family_with_children

8/10

Excellent

13 Jul 2026

Reinaldo

Breakfast quality was not that great for the price. Dinner was good.

Family

10/10

Exceptional

13 Jul 2026

Amy

Had a great stay at the Hamilton Hotel. Everything was clean, the elevators worked well (it was a busy 4th weekend) so thankful for that. Very hot over 100 deg outside, happy my air conditioning worked well, the cold water in the lobby was not just nice it was necessary. I have no complaints. I would stay again, metro a block away, lot's of food choices around. Nice area up the street a few blocks, for a cool shaded walk through the \"suburb\". I thought it was great.

Self

10/10

Exceptional

13 Jul 2026

Michelle

Everything about this hotel was wonderful! The staff was friendly and helpful. If you are looking for luxury this is your hotel.

Family_with_children

10/10

Exceptional

12 Jul 2026

Stacy

My stay was wonderful- room was clean and the air conditioning kept it really cool, the bed and pillows were comfy, and Jamie at the front desk was so helpful and uplifting! My only complaint was breakfast- we ate there two days and both days the coffee was luke warm and prices were outrageous after a service fee and gratuity. Food was good though! I highly recommend the hotel to anyone that wants a centrally located, clean, comfy hotel!

Self

8/10

Excellent

12 Jul 2026

Joann

We stayed at the Hamilton for a weekend girls trip in DC! It was a great stay other than that the AC was not working in our room and others so it was very hot in our room, sometimes leaving the door open. We weren't able to switch rooms but instead we got $100 hotel credit on top of our $20 hotel credit (or we could have been refunded and done a different hotel but we did not do that). The staff were very helpful and kind and let us know the AC problems and tried there best to help us in everyones situation, so big thank you! On the last day we ended up forgetting our wallets in the safe and had to call them to see if they could find it and mail it back since we are like 1hr 30min away. We had Charlie in security help us and he is amazing, so kind and understanding and quick to help us start shipping it back and help us. He really made us love this hotel, because of how nice he was and helpful!

Friends

4/10

Poor

12 Jul 2026

pankaj

Wrong room type. And ac broke during one complete day during summer peak

Family_with_children

10/10

Exceptional

11 Jul 2026

Melinda

Our stay was great

Partner

10/10

Exceptional

11 Jul 2026

Danielle

Room was clean and comfortable. Great location as well

Family_with_children

10/10

Exceptional

11 Jul 2026

Rocksea

Great

10/10

Exceptional

11 Jul 2026

Stefanie

Check in was great, staff was amazing and the room was very nice. The location is perfect walking distance to most sites. Would definitely stay again!

10/10

Exceptional

11 Jul 2026

Roger

Everything was great with the hotel and in a great location.

8/10

Excellent

11 Jul 2026

Chery Ann

Need a poo

10/10

Exceptional

10 Jul 2026

Ellyn

Everything about my stay was exceptional except checkin. I requested early checkin. Nothing was available, and I left my cell number in case a room was found. I spent the next hour in the lobby watching person after person check in. Finally, I returned to the desk and a room was then found for me. Kind of left a bad taste. Otherwise, everything was great. The pizza from the onsite restaurant was delicious.

Self

8/10

Excellent

10 Jul 2026

Daniela

Rooms are small but the beds are comfortable

Family_with_children

4/10

Poor

10 Jul 2026

Jose

The spray rinse shower curtain for my shower had no pressure forcing me to take a bath. The window cover was transparent so no matter if I raise d it down the sun would wake me up multiple times. The AC would shut off during the night and I would wake up sweating. Every single night I woke up sweating. I payed 50 extra for an early check in to get given a room with a window view of a generator along with the problems above. They corrected the shower issue on my last day which. Overall the staff were nice but even the millwork between the rooms hallway were painted badly.

Self

10/10

Exceptional

09 Jul 2026

Ricky

Great room nice people close to everything we wanted to do

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Anna Louise

Excellent hotel!! Very clean and staff was so friendly. Hotel was in a great location to the Mall and a metro station/metros bus stops. 24hr CVS located across the street.

Partner

8/10

Excellent

08 Jul 2026

Christian

Slow elevator

Partner

10/10

Exceptional

08 Jul 2026

Albert

Not the best but its clean, safe and affordable. Also being a couple blocks away from the white house is a plus

Self

10/10

Exceptional

07 Jul 2026

GLENDA

Great location for visiting the National Mall/White House area. The staff was friendly and helpful. It was so refreshing to come back from a long day of sightseeing and have a beautifully cleaned room.

Self

8/10

Excellent

06 Jul 2026

Grace

The staff were lovely but the hotel is a bit beat up. It is like going to a hotel at the beach. You are happy to be there but it’s rough. I don’t think I would book it again. The restaurant is actually very good!

Partner

6/10

Pleasant

05 Jul 2026

Paula Kathleen

Room was clean which is ultimately most important to me. It was also a super convenient location. I had issues with needing to ask the front desk for things numerous times, housekeeping not replenishing things and skipping us alltogether along with multiple broken items in the room ( refrigerator, hair dryer and shower shelf).

Partner

8/10

Excellent

02 Jul 2026

Jacquelynn

The valet and front desk staff were amazing. The room was comfortable, tho a bit dated. The bathroom was a little cramped, and could’ve definitely used a window upgrade as the noise level was like the window was wide open. Made for interesting listening at night. The location was excellent. It was within walking distance of many sights.

Family

10/10

Exceptional

29 Jun 2026

Deborah

Faruk went above and beyond. The restaurant and bar is the reason I love the Hamilton.

Friends

10/10

Exceptional

29 Jun 2026

John

Room 220 was lovely and may have been newly renovated. Bed was comfortable room was clean. A robe was available for use. Only issues I had was the lighting was not very bright in the bathroom and in the room. Hard to read by. The outlets by the bed didn’t seem to be connected. We had to charge our phones by the desk. Just minor problems. Parking in Franklin one was convenient and more affordable. $27 overnight and just a block from hotel.

Partner

10/10

Exceptional

29 Jun 2026

Virgiliu

Historic place; nice lobby scent; great bar and restaurant

Friends

8/10

Excellent

28 Jun 2026

Jordan

Great location. Old hotel but has everything you need. Toilet and shower are old so dont expect much. Be careful with the bottles in the fridge. If you move any bottle they try to charge you as they have a sensor, even if you put the bottle back to his place. Anyway will go back

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Deborah

We loved the hotel. Had a gorgeous lobby, absolutely friendly staff, and a perfectly comfortable room. Also a cozy bar to enjoy a nice drink. Only problem we had is that the outside noise was crazy loud all night long. I did not sleep a wink. People being loud, souped up cars, police sirens, you name it. I even had ear plugs in and that did not help.

Partner

10/10

Exceptional

28 Jun 2026

Hortance

Excellent

Family_with_children

8/10

Excellent

28 Jun 2026

Rae

The room was nice and hotel is in a great location. Our room was kept spotless by the housekeeping staff with plenty of clean towels. I appreciated having a bar restaurant on site.

Family

10/10

Exceptional

28 Jun 2026

David

We had a great stay at the Hamilton Hotel in Washington, DC. The staff was incredibly friendly, welcoming, and always willing to help with anything we needed. The hotel was very clean, and our room was quiet, which made it easy to relax after a busy day exploring the city. Overall, it was a wonderful experience, and I would definitely stay here again and recommend it to anyone visiting Washington, DC.

Family_with_children

10/10

Exceptional

27 Jun 2026

Lynna

This hotel was an excellent place to stay! It was so clean, and the beds were so comfortable! The staff was very friendly and helpful! I would definitely stay here again!

Partner

8/10

Excellent

27 Jun 2026

Michael

Good location with easy access to the metro system.

Partner

8/10

Excellent

27 Jun 2026

Hassan

Family

6/10

Pleasant

26 Jun 2026

Paul

Hotel was in a very good location. Parking is an issue, but there are garages very close by and parking on the street if needed. Room was clean but a bug downer was that the AC would not go below 68 and the room was adequately cool. We told the front desk, they sent up a maintenance guy and he said all the rooms only go to 68. The temp in the room is relative to outside temp, so 68 wasnt as cold as you may think. Clearly, they did this to cut down on electricity, but youre paying for the room and should be able to adjust accordingly.

Friends

6/10

Pleasant

25 Jun 2026

Jennifer

The overall hotel is showing its wear and tear and needs updating. The room was okay, but had outdated technology. The beds were very comfortable, but the towels and robes were dingy and need to be replaced. Having iced water and house coffee in the lobby would be a nice amenity and gesture for the guests. Not a great place to stay, but the staff were friendly and it is a great location.

Friends_and_family Family

2/10

Poor

25 Jun 2026

Lorenzo

Horrible

Self

4/10

Poor

24 Jun 2026

Hector

I have unrecognized charges on my card.

10/10

Exceptional

23 Jun 2026

Chrislie

It was so nice. Everyone was kind. My only gripe was that the 3rd floor ice machine didn’t have ice so we went on a manhunt until we found one on the 7th floor.

Friends

10/10

Exceptional

21 Jun 2026

Odin

Great spot! Had a one night stay and it was lovely. Very quiet. Would come back.

Self

10/10

Exceptional

21 Jun 2026

Jason

Overall recommend staying as location is very central to the National Mall, Metro, bike share and restaurants. The extra resort fee just factor into cost room as was not really worth it just a hidden charge.
The staff and door service were very help and professional. Rooms had a good layout and modernize accommodation.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Josue

Very nice hotel vary happy . Best thing they have a water filter filler. Bring your thermos fill up .. cold and free. Love it. Room clean , and quiet

Family_with_children

4/10

Poor

21 Jun 2026

Ron

Clean room

Self

10/10

Exceptional

21 Jun 2026

Erin

This was a wonderful hotel to stay at, everything is walking distance. The staff was great! We had low water pressure in our room and they had it fixed the same day, also very clean and slept great in the beds.

Friends

6/10

Pleasant

20 Jun 2026

Samantha

We enjoyed this hotel in DC. The rooms are quite small, with the bathroom door actually hitting the toilet in opening. They made a good use of small space. A couple of maintenance issues that were not make or break, property was adorable. Being forced to valet at $65 a night felt a bit much, and the bar cleaned up and closed early which I didn’t love. But I am overall happy, amazing front desk staff.

Partner

10/10

Exceptional

18 Jun 2026

Kimberly

Beautiful hotel with extremely friendly and helpful staff in a great downtown DC location.

Business

10/10

Exceptional

18 Jun 2026

Alvin

The counter staffs, specially Sabrina was very attentive and courteous with us, she gave us a glimpse of how customer service must to be. The room was very spacious and very clean and comfortable.
Thank you.

Partner

10/10

Exceptional

17 Jun 2026

Beth

Spectacular staff at check-in! Best intro to a wonderful stay.

Self

10/10

Exceptional

16 Jun 2026

Cody

Very clean property

8/10

Excellent

16 Jun 2026

Frank

Room had an outstanding layout, bed was very comfy and wifi worked well. Bathroom fixtures were a bit tired, however.

Self

10/10

Exceptional

15 Jun 2026

Stephen

Partner

10/10

Exceptional

15 Jun 2026

Richard

Front desk is amazing. Specifically Mikiyah... outstanding at her job. A absolute problem solver.

Family_with_children

6/10

Pleasant

15 Jun 2026

Toufic

Rooms are too small, bed are not bad, cleanness fair, location is good, staff okay

Family

2/10

Poor

14 Jun 2026

Van

This hotel hits guests with $30.00 per day resort fees. They make no mention of the fees during check in.
Later, when checking out the fees are not disclosed or mentioned.

8/10

Excellent

14 Jun 2026

Patricia Barlow

Clean room. Very close to Metro.

Family

8/10

Excellent

14 Jun 2026

Darrell William

No microwaves in the room. Ice and vending (and microwaves) every other floor.

Beds were great. Nice restaurant.

Business Family

10/10

Exceptional

14 Jun 2026

Yalini

Allowed us early check in for free.
Hotel smells and looks wonderful!
Spacious room with nice view.
Location wise central to most tourist spots.
Wonderful stay!

Friends

6/10

Pleasant

14 Jun 2026

Kadiatu

I booked a room for three nights in this hotel. The first two night I felt cheated the room I was given was small it was one of those adjourning rooms, the vents were extremely dusty, the bathroom mirror had a crusted custard-like stain that would not come off. The floor tiles were cracked and the wall paper was peeling from underneath the sink. Overall the quality of the room they gave me was poor for the first two nights. The shower had this very loud mechanical sound and on the second night I woke up to very loud drilling sound from the adjourning room...loud sounds trigger my migraines so I started having intense headaches. Immediately I entered the room on the first night I requested a transfer they said they had no rooms available; the manager was nice and professional but there was another black girl there that appeared mean and was unbothered. She was the one that gave me that frightful room as if she thought that was what I deserved.
If that was the only room I saw in that hotel I would never have though of going back. On the last night I was supposed to stay there after complaining several times the manager put me in a nicer bigger room. It changed my whole perspective of the place. I also have very high regards for the manager who was kind and accommodative. They gave me a $75 room credit. Overall the first two night were dreadful and I felt like I had to endure but the last night was okay.

Self

10/10

Exceptional

12 Jun 2026

Sara

Staff was friendly and helpful. They will go out of their way for you. Room was clean and comfortable.

Self

10/10

Exceptional

12 Jun 2026

Luciana

Great hotel and walking distance to all touristy spots.

8/10

Excellent

12 Jun 2026

Allan

Our bathroom faucet had a stripped out handle for the cold water. We told them the morning of our second day. By the third day it still was not fixed.
We were supposed to get a $20 food credit and it was never mentioned. Other than that, it was a nice hotel.

Family

8/10

Excellent

10 Jun 2026

Christine

Great location. Quiet room. Excellent bed. Front desk team is very helpful. The bar was closed at 9:30pm which I found unusual for a downtown DC hotel. Overall a good option!

Self

8/10

Excellent

09 Jun 2026

Ray

Everything was great except the $25 facility fee and $3.99 facility fee tax. I also wasn’t expecting the $100 hold for incidentals. Maybe it was all listed in the fine print.

Self

2/10

Poor

09 Jun 2026

Rakayat

I stayed in the Diplomat Suite at The Hamilton Hotel for five nights and unfortunately had a very disappointing experience.

The biggest issue was the Wi-Fi. The internet connection in the suite was extremely unreliable and often unusable, which created significant problems because I was working remotely during my stay. On multiple occasions I had to leave my room and work from the hotel lobby just to get a stable connection.

Housekeeping was another major concern. Despite staying for five days, our room was never properly serviced. We did not receive the level of cleaning and housekeeping support that should be expected during a multi-night stay, especially in a suite category.

The location of the hotel is excellent, and the staff I interacted with were polite, but the combination of poor Wi-Fi and the lack of room cleaning significantly impacted the overall experience. For a hotel at this price point, I expected much better operational standards and guest service.

I would not choose to stay in the Diplomat Suite again unless these issues were addressed.

Partner

8/10

Excellent

08 Jun 2026

Christine

The hotel is beautiful. It smells amazing. Greeters are super friendly and helpful. Front desk is very helpful. The room was spacious and clean. The restaurant was okay. Food was good, but I expected a bit more than what we received. Meaning food was good, but a bit bland. Server was very very nice. I absolutely would stay again, and recommend to others.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2026

Donna

The hotel staff was professional, friendly, and helpful. Manny, the bellman, was extremely knowledgeable about restaurants, stores and sight seeing places. The hotel restaurant service was awful. It took about 35 minutes to get our breakfast order and it was only lukewarm.

Friends

10/10

Exceptional

07 Jun 2026

Kaitlin

My best friend and I just checked out this morning, and we were sad to leave! The restaurant was delicious for brunch yesterday and overall the hotel was very nice. The water pressure was good, beds and pillows comfy, and temperature control was also very nice. We will definitely be returning in the future. Shoutout to staff member Sabrina for literally being the best ever and helping me with a credit card issue I was having — she is a gem and immensely helpful!!!!!

Friends_and_family Friends