Name: Washington Marriott at Metro Center
Address: 775 12th Street NW, Washington, 20005, US

10/10

Exceptional

25 Jul 2026

Marlen

We love the hotel it was in the heart of downtown DC, and also it had an easy access to the airport and metro station

10/10

Exceptional

23 Jul 2026

Francis

!

10/10

Exceptional

23 Jul 2026

Michelle

Keep up the good work

8/10

Excellent

20 Jul 2026

Mark

The room was nice, the staff was pleasant and helpful. I feel that all the charges after the fact are not fair, all costs should be up front and included when reserving a room. I was charged $75 dollars a day to park my car valet and never moved the car from the time I arrived until the time I checked out, and I did not want to walk 3 blocks to park with my family and luggage. I was charged $13.50 a day for parking tax, $30 a day for a destination fee, $4.79 a day for destination fee tax all on top of the original room price. For a total of $372.80 over and above the original reservation price of $874.78 for 3 night stay!

Family_with_children

10/10

Exceptional

19 Jul 2026

Julie

Staff is wonderful, food is delicious. I would stay at this hotel again

Partner

10/10

Exceptional

17 Jul 2026

Rebecca

Excellent service and amenities.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

William

This is a great hotel in a great location in downtown Washington.

Family

10/10

Exceptional

16 Jul 2026

Marcus

Very family friendly, great amenities, centrally located so very easy to get to many of most popular spots for tourists, very close to the subway which was very convenient.

Family_with_children

10/10

Exceptional

14 Jul 2026

Carolyn

Great location, comfortable and modern room, quick check-in, and easy breakfast on site. I would stay there again.

Business

10/10

Exceptional

14 Jul 2026

Leslie

Rooms were clean. Staff was helpful and friendly.

Family

8/10

Excellent

13 Jul 2026

Laura

We had a great experience at the hotel. The staff were helpful and friendly. The room was comfortable and very clean.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Lara

Great location. Helpful staff.

Friends_and_family Friends

8/10

Excellent

12 Jul 2026

Joe

Clean and good location

Friends

10/10

Exceptional

12 Jul 2026

Lourdes

Great one night stay! Close to trains. Went to National Park to catch a baseball game and it was very easy to get there. Pool was meh. Cloudy water and old rusty ceiling. Other than that and the expensive parking fee, all good. If you come early enough, there are $25 early bird parking lots around that can go in. Close to all National centers. Good stay overall.

Partner

6/10

Pleasant

08 Jul 2026

PATRICIA

The staff was very nice especially the cleaning staff. The restaurant was under staffed and they either would not or could not serve us. The 15th floor was hot. There was zero written explanation of where things were or what options were available. Nothing was available on the website either.

Family

6/10

Pleasant

08 Jul 2026

Patricia

We stayed 5 nights here. Check in was ok but the staff person did not tell us everything we needed to know and had to go back later to get the answers from someone else. There were times there was only one staff person at the front desk which made the line to ask a question or check in/out a long wait time. The rooms are small but they are clean. The beds are comfortable but they sound like chips crunching when you move. The air conditioner did not seem to cool the room down very much, it may be the location they have it which is in the wall in front of the window. The shower water pressure is terrible and there were times there wasn’t any cold water in the shower. I tried to call the front desk to report it but they never answered the phone. The bathroom is on the smaller side making it hard to get dressed in there. The tv wouldn’t work in the mornings. I wanted to watch the news but couldn’t. The maids were wonderful. The security guard was not really nice. I think he felt like he was the CEO of the company. They do have a Starbucks in the hotel which was nice. The only restrooms on the first floor are in Starbucks and you need a code to get in. The ladies at the Starbucks are so sweet and kind. The bell hops were very nice and helpful. The concierge was nice. The hotel is right next to the metro which was nice. There is a Wawa, cvs, and Walgreens close by the hotel. Macy’s and H&M are across the street. Panera bread, dunkin donought, Chopt, Saladworks are half of a block

Family_with_children

10/10

Exceptional

07 Jul 2026

Chase

It was a nice room, limited drawer space, the room service and bar said they closed at 1145/1130 but they closed earlier. The bar staff wasn't friendly

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Wayne

Staff was excellent and the hotel is very nicely appointed and up to date.

10/10

Exceptional

01 Jul 2026

Xiuqin

Good location. It’s very convenient to get around by public transporto.

Family

10/10

Exceptional

01 Jul 2026

Valeria

Good location. Very nice staff. And a huge plus was the lounge with drinks and snacks open 24hs. The lounge also had breakfast and afternoon snacks with sliders, empanadas, cake and other small dishes.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Christina

The breakfast is not included with your room, but it was excellent and prepared to order. They also had decent food at night, but the service was very slow and they didn’t seem to have enough people on staff. We also got free trolley tickets with our stay. Unfortunately, the trolley stops had changed and been rerouted in some areas, but we were not informed of that so we couldn’t use the tickets. But it was a good hotel and we enjoyed our stay. It is also right next to the metro, but we took Ubers everywhere because there were four of us and it made more economic sense.

Partner

10/10

Exceptional

25 Jun 2026

Bryant

Super clean room, the whole hotel smelled so good, the aesthetics were 10/10. Looking forward to staying there again. Only bummer was that I really was looking forward to eating breakfast at the spotted zebra restaurant but they stopped selling breakfast as soon as I arrived at 11:02 AM 😢. You guys should consider extending breakfast throughout brunch hours.

Partner

10/10

Exceptional

20 Jun 2026

scott

Friendly and helpful

Family_with_children

8/10

Excellent

19 Jun 2026

Olivia

Saw tosh at the Warner theater. Very nice hotel. Only slight negative was the temperature in the room. The thermostat read 65 but def more like 70. We like to sleep on the cool side. 65 was the lowest.

Partner

10/10

Exceptional

15 Jun 2026

Vincent

The hotel was very clean and has a very convenient location. You can walk to the White House or take the subway if you need to go a little further. There's a good amount of food options that's walkable.

Valet parking is located just outside the revolving doors on the right. Valet was prompt and easy.

The Starbucks located in the lobby is perfect if you need that morning coffee to get you going.

The pool is family-friendly and if you have water bottles to fill, just go to the gym and there's a water dispenser there.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Belen

The gym is amazing, the people are so kind! Felt safe in this hotel. Room service was good everything was great, Great downtown location. Things to keep in mind. Parking , if your booking through expedia buy the parking pass, if not its alot more especially if your staying multiple days I think they said $90 a day through the hotel. You can park in the parking garage near by for a discount but you will be walking to your car, you can't park in the street. Another thing to keep in mind is they have no washer or dryer in the hotel, you have to send your clothes out to get washed and they bring them back, I didn't know this when booking the hotel, I'm used to hotels having a laundry room. I really loved that they gave us 2 tour passes for the trolly, it was really nice. I would say go as early as possible because if you go too late the trolly will close and you will be stuck without a ride back. I would definitely stay here again!!! Try the Hamilton Restaurant its near by and its very good!!!

Family_with_children

10/10

Exceptional

09 Jun 2026

Charles

Had an amazing one night stay at this hotel! Great location if you are catching a show at the Warner Theatre. Friendly staff and super clean rooms. 🙌

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Lieping

The staff are friendly and helpful, made our stay comfortable and pleasant,

Family

10/10

Exceptional

30 May 2026

Antoine

This place was amazing, and the staff was lovely.

10/10

Exceptional

30 May 2026

timothy

It was clean and convenient

Family_with_children

10/10

Exceptional

28 May 2026

Diane

Check in was seamless, staff were attentive and couldn’t do enough for you. The Striped Zebra restaurant’s meals and drinks were very good. The room was spacious, clean and we had a very nice view. Would definitely stay there again.

Family

8/10

Excellent

25 May 2026

Carolin

I had a great experience during my stay. I was surprised that there were no microwaves in the room. Also that the wifi was only free if you were a member. The staff was amazing and very friendly and helpful

10/10

Exceptional

24 May 2026

Ahmad

Excellent hotel … Has Metro next to it and can travel around easy..

10/10

Exceptional

24 May 2026

Daniel

Made a systems mistake in billing, otherwise very nice!

Self

10/10

Exceptional

17 May 2026

Michelle

We loved the convenience of being right next to the metro station. It made coming back after long days so easy. The staff were helpful. The room was great (though it was warm a lot of the time - we were there in early March as the temps were changing but we couldn’t turn on the air conditioner. We made it work). We will definitely consider staying here again.

Family_with_children

10/10

Exceptional

13 May 2026

Antje

helpful staff

Partner

10/10

Exceptional

10 May 2026

Clay

Great location. Nice lobby area. Great having a Starbucks in the lobby. Gym was nice and clean. Rooms comfortable with great showers.

Partner

10/10

Exceptional

03 May 2026

David

Great staff highly recommend

10/10

Exceptional

03 May 2026

Shirley

Clean, helpful,

Family

10/10

Exceptional

28 Apr 2026

Erika

Great property

10/10

Exceptional

27 Apr 2026

Timothy

(Three night weekend getaway.) There were some added perks we didn't expect, like $15/day credit at the lobby bar/restaurant, and free hop on/hop off trolley rides to see the DC sites. This made the reasonable rate we paid for our room an even better value. The bellman Jojo was especially to us!

Partner

10/10

Exceptional

22 Apr 2026

Melissa

Very nice hotel

Self

10/10

Exceptional

20 Apr 2026

Michelle

The location is great, just around the corner from the metro station. And the room was very clean! Staff at the front desk was extremely helpful.

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

John

Excellent experience from arrival to departure!

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Raquel

Staff was awesome, always ready to help and
room was very clean and comfortable.
Easy check in/check out ¡with an enjoyable last check out!
Excellent location, easy to walk to the WH, the Mall and many others iconic places…with metro station just steps away.
¡Starbucks on-site is a plus!

Family

10/10

Exceptional

16 Apr 2026

Phyllis

Convenient location, next to the Metro, shopping and dining. The room was spacious and having a couple of dining options on-site was convenient.

10/10

Exceptional

14 Apr 2026

Emill

Nice

Family_with_children

10/10

Exceptional

11 Apr 2026

Timothy

Very nice hotel in a great location. It was so easy to get onto the Metro or walk anywhere we wanted to go to see the sights in DC.

Friends_and_family Family

8/10

Excellent

11 Apr 2026

Hareesh

The location is excellent -- close to several Metro lines, easy walking distance from the White House and Smithsonian American Art Museum (National Portrait Gallery), and a little longer but manageable walk to the National Mall. The room was fine, but not spectacular. The breakfast in the M Club was okay, but didn't have a lot of options. The pool was small, but heated and indoors. The gym was good, and open 24/7.

Overall, was it worth $400/night? Probably only for the location.

Family_with_children

10/10

Exceptional

10 Apr 2026

Idollia

Room was clean, staff very welcoming and attentive

Friends

10/10

Exceptional

07 Apr 2026

Katie

Staff was amazing!

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Bryan

Excellent hotel

Partner

6/10

Pleasant

06 Apr 2026

Lauren

This would be a 5 star EXCEPT there is major construction next door. Ok. Any place can have construction but they should tell you. Our room faced the construction and at 730 the jack hammers and other equipment commenced. Not right.

10/10

Exceptional

06 Apr 2026

Deyanira

Great stay at the Marriott Metro Center! The location is perfect, close to everything and very walkable, with plenty of restaurants, bars, and stores nearby. The monuments and National Mall are about 10 minutes away.
I visited with my teenage daughters during the Cherry Blossom Festival, and there were lots of activities happening around DC, which made the trip even more enjoyable. The perks included in the hotel fee were great, city tour tickets for two, drinks and food credit, and other amenities.
The Metro station is right on the corner, and public parking is a 3–5 minute walk ($20–$35 per day). I parked my car for the whole weekend and didn’t need it. Overall, I was very happy with my stay and would definitely come back!

8/10

Excellent

06 Apr 2026

Sylvie

Great location- next to Metro station !

Partner

8/10

Excellent

05 Apr 2026

Marci

Great place to stay! Very clean and every amenity you could think of! The only downfall of the stay is I prepaid for valet parking and then when we checked in at 5 the parking was all gone, Had to find our own parking.

10/10

Exceptional

05 Apr 2026

Steven

Friendly staff very clean

Partner

8/10

Excellent

05 Apr 2026

Bryce

M club was nice with good variety during breakfast and cocktail hour. Gym is new and large for a hotel gym. Rooms have all been updated and the beds were comfortable. Location was also close enough to the National Mall etc that if you don’t mind walking a bit it’s an easy walk.

6/10

Pleasant

04 Apr 2026

Gretel

There was construction next door during our stay - jackhammers constantly. The room was very clean - just a standard room. The desk staff seem uninformed- we asked several questions about the breakfast program we purchased and they didn’t know anything. There was also a $40 daily charge for some reason-it wasn’t included in the quote on Expedia - so if you are basing your hotel decision on price you need to include this random extra charge into your daily budget. Overall we had a great time - but the Marriott was pretty disappointing and so was Expedia because of the secret charge.

Family_with_children

10/10

Exceptional

04 Apr 2026

Diane

Great location

10/10

Exceptional

01 Apr 2026

Nedko

Great location

10/10

Exceptional

26 Mar 2026

Jennifer

Everything was great- enjoyed the pool, valet parking, and a late checkout. Will stay again.

Family_with_children

8/10

Excellent

25 Mar 2026

Conor

Excellent

Partner

8/10

Excellent

22 Mar 2026

Deidre Lee

Staff was great and the location was perfect

Business

10/10

Exceptional

22 Mar 2026

Lydia

Good location

10/10

Exceptional

22 Mar 2026

Scott

Clean room and very clean property. I will be staying here again

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Timmi

All staff was amazing and the rooms were very clean. Parking could be better and the rates for VIP a bit less.

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Jacari

The staff was great. It was my birthday and I was not expecting to get anything so I was very surprised to that. The room is always clean and amazing and I love the atmosphere.

Self

10/10

Exceptional

19 Feb 2026

John

Staff at the Spotted Zebra was awesome, made my 11 year old feel very special.

Family_with_children

10/10

Exceptional

18 Feb 2026

Matthew

Great stay! Beautiful hotel, awesome location!

Family_with_children

10/10

Exceptional

17 Feb 2026

Kathleen

All around great hotel food and staff

Family

8/10

Excellent

24 Jan 2026

Jasmyne

Room could be cleaner but great hotel location

10/10

Exceptional

19 Jan 2026

Douglas

A really good hotel. My girlfriend and I plan to stay there again, soon!

Partner

10/10

Exceptional

12 Jan 2026

Rosamar

Clean room and staff

Leisure Family

10/10

Exceptional

06 Jan 2026

Krishna

Excellent

8/10

Excellent

04 Jan 2026

Urzetta

Everything was satisfactory except location. I had asked for a room near the elevator because of mobility issues. Unfortunately, that was not the situation. Otherwise, everything was fine.

Leisure Self

10/10

Exceptional

02 Jan 2026

Rodney

Great stay at this hotel we went up for a weekend getaway and Marriott did not disappont with our accommodation

Leisure Partner

10/10

Exceptional

31 Dec 2025

Marnie

Nice, good sized room

Leisure Family

10/10

Exceptional

29 Dec 2025

Mary Jane

This hotel checks all the boxes. The staff is incredibly helpful, the restaurant and Starbucks on site are extremely convenient, the rooms have all the right plugs and outlets and all the right places and the HVAC system is internal so that you don’t have to listen to radiators circling on and off all night. I will be using this hotel from now on whenever I travel into DC for business.

Business Self

2/10

Poor

29 Dec 2025

Behtash

Incorrect information. Breakfast is not free; when I booked it was mentioned free breakfast but when arrived there, they told me $28 from restaurant. Not buffet breakfast just must purchase from restaurant; they changed me a lot for every item and plus $7 coffee plus tax which was not when I booked the room, I felt they are stealing from me. They sold room to me with different information which is not fair.

10/10

Exceptional

29 Dec 2025

Carl

Great staff, nice hotel and excellent location.

Leisure Partner

10/10

Exceptional

28 Dec 2025

Edward

Great location. Easy check in and check out. Nice clean room and great service.

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

David

Room was great. Staff was awesome. Great place steps from the Metro and a short walk to the mall. Awesome.

10/10

Exceptional

21 Dec 2025

Christopher

Clean, very comfortable room. Nice restaurant and bar. Starbucks on site too. Right at DC Metro station. Close to many museums.

Leisure

10/10

Exceptional

21 Dec 2025

Rocio

The room was beautiful and very modern, as was the hotel itself. The staff was extremely kind, and the man who helped with the baggage was outstanding—very helpful and friendly. The hotel also has an excellent location.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Casey

Hotel and rooms were very clean. Starbucks downstairs was super convenient. Parking was tough on a Friday night; valet was packed. We parked two blocks away. I do think that was cheaper and not a bad walk. We walked to everything we did.

Leisure Family_with_children

10/10

Exceptional

07 Dec 2025

Alba

I would stay back in the Marriot Metro center again no doubt about it! It is beautiful and we felt like at home. The zebra restaurant has great drinks and food! 100% recommended!

Leisure Family

10/10

Exceptional

01 Dec 2025

Lawrence

Staff is friendly and helpful. Something

Leisure Family

10/10

Exceptional

29 Nov 2025

pat

Person at door was super friendly. All of the staff was very friendly.

And rooms were very clean!

Leisure Partner

10/10

Exceptional

23 Nov 2025

Barbara

Friendly helpful staff. Always a smile and eye contact.
Nice pool.

Leisure Family

10/10

Exceptional

10 Nov 2025

Carrie

Only concern was the resort fee not known in advabce

8/10

Excellent

10 Nov 2025

Maria

Room was spotless, bathroom nice bit showers are narrow which was fine for me since I am petite size but can see someone very tall or plus size feel claustrophobic.

Business Self

8/10

Excellent

09 Nov 2025

Matthew

Great location, very friendly staff.

Leisure Family

8/10

Excellent

08 Nov 2025

Gina

Clean room, courteous staff

8/10

Excellent

27 Oct 2025

Cang

Good location. Right next to the Metro entrance. Within walking distance to the WH and the National Mall. Having a Starbucks on-site is a plus

Leisure Family

10/10

Exceptional

24 Oct 2025

Paul

The bed and pillows were the most comfortable I’ve ever had in a hotel. The room was quiet so I had a great sleep which is unusual for me in a hotel.

Leisure Family

10/10

Exceptional

23 Oct 2025

Cappy

Everything was superior

Business Family

10/10

Exceptional

21 Oct 2025

Yasmani

GOOOD TIMEE

Business_and_leisure Family

2/10

Poor

17 Oct 2025

Peter

The $30 destination tax is a scam and just another way the hotels are ripping customers off. There are better hotels that deserve our money who are upfront and honest about their pricing.

10/10

Exceptional

13 Oct 2025

Kathlenia

This Hotel is perfect, within steps of the MetroCenter Meto. Very clean, great staff. I will definitely stay there the next time

Leisure Self