Name: Comfort Inn Downtown Dc/Convention Center
Address: 1201 13th Street, NW, Washington, 20005, US

10/10

Exceptional

19 Jul 2026

Robert

Comfort Inn is conveniently located very close to the Convention Center and walking distance to many of the beautiful places in the Nation's Capital!

Self

8/10

Excellent

18 Jul 2026

Stephanie

The hotel is older. Our toilet did not flush sometimes so we had to take the back off and manually push the lever down. Since we knew how to do it, we never notified the staff for them to fix while we were there. Our blinds were broke and would not raise however as before we did not tell any staff until check out so they could fix it. The breakfast was the same every day but the staff was trying to keep it stocked as fast as they could. One lady went out of her way to help a customer in a wheelchair to fix her plate and coffee. ALL parking is offsite about 4 blocks away but they do give you a ticket to make parking only $12 a night. Just beware, the parking deck was a little difficult to know where we could park. Everything seemed pretty clean. The elevators are small. My daughter liked the light attached to the bed for reading at night. It was about 5 blocks to a metro station. We found a good pizza place to order from close by also.

Family

10/10

Exceptional

18 Jul 2026

Qianqian

The breakfast and dinner were very good! The staff there were helpful too! If we went to San Antonio again, this is where we will stay at!

Family_with_children

2/10

Poor

18 Jul 2026

Lia

I had a horrible experience. I saw bedbugs. I immediately complained to the front desk staff, They tried to accommodate by moving me to another room. I checked out in the middle of the night. I could not stay there. I requested for management to contact me regarding the bedbugs. They have not contacted me yet. (I have pictures) Terrible customer experience!!

Self

6/10

Pleasant

17 Jul 2026

Kristen

Advertised outside rooftop area, but it was not assessable. The room had a strong musty smelled. Shower water took a long time to heat up. Fridge did not work when we arrived (with food that needed to be refrigerated). There were no other rooms for us to move too. It was somewhat fixed the nice day, we kept a bucket of ice in the fridge to make it cooler. The young man at the front desk did put our medication and food in a fridge behind the desk, which we appreciated.

Family_with_children

10/10

Exceptional

16 Jul 2026

Alix

Todo perfecto.. calidad y precio muy bien

Family

10/10

Exceptional

15 Jul 2026

Marsha

Desiree went above and beyond on two different occasions for us during our stay. The breakfast was just right and the location - we were able to walk to the landmarks.

Friends_and_family Family

6/10

Pleasant

15 Jul 2026

David

We stayed for 2 nights. Location is great as it is walking distance to many sites like The White house, etc. Breakfast was pretty decent and staff was great. Our room 805 was not so great. Top floor very hot and had a burning smell which got extremely worst the next day. They were able to change our room to the first floor. No smell but still fairly warm in room. As well rooms are slightly outdated. But for 1 or 2 nights not bad.

Family_with_children

8/10

Excellent

14 Jul 2026

Nancy

I ride a mobility scooter. The staff was very helpful with my added needs. There is a special elevator to get in the building. They never made me feel like I was putting them out. Also at breakfast, the staff that refreshes the food ask to help me right away in getting the food I wanted and bringing it to my table.

Family_with_children

10/10

Exceptional

14 Jul 2026

Nicole

good service and staff. breakfast was okay. room was clean.

Friends

8/10

Excellent

13 Jul 2026

David

Convenient location

Friends

8/10

Excellent

12 Jul 2026

joshua

Great location, but parking was more than 2 blocks away and required you to make a U-turn to get to parking garage. Parking was reduced for staying in hotel quite a bit, but the requirement to have to walk over 2 blocks to leave and pick up your vehicle was a challenge. A/C worked very well. Room was small and only accommodated 2 beds, TV with stand, standing closet and small desk. Restroom was very small but plenty of towels and amenities were very tiny. Fridge was actually bigger than most hotels and worked very well. Window shades functioned well and blocked out light very well. Staff was very respectful, responsive and professional. Continental breakfast options were good, but crowded with only a few tables. Elevators functioned well. At least you were able to unload and load from the front of the hotel with space to park and not rushed. Definitely a short stay place but I do not recommend for long stays of more than 3-4 days.

Family_with_children

8/10

Excellent

11 Jul 2026

Stefanie

The staff at this hotel were all EXCELLENT. They were very polite and extremely helpful. I would have preferred a little more variety with breakfast from day to day with a longer stay. The water took a VERY long time to warm up in the shower and it never really got that hot. Overall a good stay.

Business

6/10

Pleasant

11 Jul 2026

Robert

No exhaust fan in the bathroom. The shades were tattered.

Family

10/10

Exceptional

11 Jul 2026

mahendra

Wonderful staff and very helpful

Family_with_children

6/10

Pleasant

10 Jul 2026

MELINDA

Breakfast was marginal...They had the basics,
eggs/sausage, bread, waffle maker, dry cereal , rolls,
yogurt, fruit like bananas and apples, coffee, juices out of a machine.
Biggest problem, was everything was crowded into one corner, and the room is small and tight. \"There were not enough chairs or seating for the hotel guests. I had to stand up the first couple days, then last day sat dow.
Room was clean. I liked my room because it was a corner. I also thought everything I needed was okay
except there was no blanket in closet in case i were cold.
Reception area had many people rotating. NOT all staff have a good attitude. They were not professional or know what to do in many cases. Untrained and bad cranky .

Self

6/10

Pleasant

09 Jul 2026

linda

It is not handicap accessible without ringing a bell. There are two sets of steps to the front desk from outside. We were on the 7th floor and the air conditioner could not keep up. I could not access their complimentary WiFi. Parking was three blocks up the street and four levels down. Breakfast was nice and elevator was always prompt.

Partner

4/10

Poor

09 Jul 2026

Matthew

Upon check in, staff was surly and annoyed to be doing her job. I asked a question to clarify what was said to me and she did not answer the question, and just repeated her original statement with attitude. When I came back from dinner a couple hours later the same staff member was on duty and basically gave me the same attitude when asked for extra towels and toilet paper for our room, but this time she did it to my wife.

The room was subpar in all accounts. The odd smell when you stepped in was a gift that kept on giving throughout a 3 night stay. From head to toe, everything was worn out or had seen better days. Holes in the light block shades, shower curtain with holes, furniture that has been chipped and banged up. This was just the beginning, the bathroom was so small, you had to sit sideways on the toilet to use it, because it was so close to the tub/shower. When you flushed the toilet, the internal mechanism was so screwed up, it pushed the tank lid up. This wonderful process caused partial flushing and then total failure. Upon getting help from the staff, the internal parts for the toilet were held together with a zip tie and tape, thus causing the failure to work. Had to wait until the next day for a repair, because they could not accommodate a room move that day. Had to manually flush the toilet for the rest of the day. The shower control knob turned all the way around and was a pain in the ass to get working even after front desk help. The breakfast was subpar.

Partner

8/10

Excellent

09 Jul 2026

Lyndsey

This was a good budget hotel. Rooms were dated but clean and comfortable. Free toiletries. Short walk to Convention Centre metro. Breakfast was adequate, but only 2 choices of hot. Eggs and one other. We had fresh towels on our second day, but bed not made. Our door had been left open by maid, but nothing taken. Free coffee and cookies throughout day. Staff very friendly and helpful. Short journey to Union Station. Around $20.

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Thais

The location is excellent,safe and just steps from the Capitol. The room itself is quite small, along with the elevator and breakfast area. That said, I scored a great parking garage through SpotHero only 0.2 miles away for just $20 for 48 hours.

Family_with_children

10/10

Exceptional

06 Jul 2026

Sandra

Enjoyed our stay. Staff very helpful and friendly. Clean. Breakfast good assortment

Partner

10/10

Exceptional

05 Jul 2026

Susie

The best staff ever! My air broke and they moved me rooms twice! Very nice people and very accommodating. Had a great stay and will be back if I go back to dc

Partner

6/10

Pleasant

05 Jul 2026

Jose

We visited during the summer 26 heatwave and the AC plus a west facing facade meant we had 80+ degree room temperatures with no air moving in the unit. I’m sure this would not be a problem during normal weather. Overall the hotel is very old, the rooms are tiny, but the breakfast was nice and the nearby Wawa filled in the gaps.

Family_with_children

2/10

Poor

04 Jul 2026

Daisy

It was a horrible experience. The room was dirty, and the bathrooms were awful.

Partner

8/10

Excellent

04 Jul 2026

David

Nice staff, modest fees, included breakfast, central location.
While sufficient for my needs, my assigned room was small.
They held my belongings after checking out for the day.

Self

8/10

Excellent

02 Jul 2026

Avinash

Not bad, not great, good for the price. Everything was generally good, but not excellent. The double room we were assigned was ground floor, with minor issues and one major issue.

Minor issues: some lights and outlets didn't work, the wallpaper was peeling, and no one was available to fix the electric faults (Front desk said, \"he's doing laundry\", and \"hotel is full, can't give you a different room\"). No bedside lights or outlets for charging devices was a huge pain, and then we poked around and found out the issue was a power extension that wasn't turned on!

*Major issue:* there were people smoking weed on the street, one was even a hotel resident, and that smoke and odor was pulled into the room by the window AC unit! For ground floor rooms, there should be a better solution than window units that pull in car exhaust and smoke!

8/10

Excellent

02 Jul 2026

Arturo

Chose this property for its location to Convention Center. It was just a short walk, maybe 3/4 mile. The breakfast had options just typical of precooked and warmed meals. The waffles were self-prepared. But overall average a nice place to stay at a great price for area.

Self

6/10

Pleasant

01 Jul 2026

Jeff

Close enough to the metro to make sight seeing work

10/10

Exceptional

30 Jun 2026

Alisson

Very good hotel for visiting the capital

2/10

Poor

30 Jun 2026

Heather

I would not recommend staying here. While the staff at the front desk were nice, the place isn’t in a great area. And we had an incident with another guest or someone in the lobby that I am still heartbroken about. I will say that the staff is very nice though.

10/10

Exceptional

29 Jun 2026

Robert

Just what we needed

10/10

Exceptional

28 Jun 2026

Isabella

Good

10/10

Exceptional

28 Jun 2026

KAiley

The lady at the front desk was very helpful. The breakfast was convenient and good. The gym had a laundry in it. Perfect hotel. Good location.

Self

8/10

Excellent

27 Jun 2026

Michael

Hotel was fine, the parking was two blocks away for $10 which was a little annoying, but I can’t complain for this being one of the cheapest in DC. Room was clean but the bathtub could be in better condition, it was painted. Other than that everything was fine. The breakfast was okay, waffles, bagels, cereal, powdered eggs and sausage.

Family_with_children

6/10

Pleasant

22 Jun 2026

Mahesh

Rooms were smelly and cramped. Reception staff were a bit rude and didn't respond to calls properly before we checked in

Friends_and_family Family

6/10

Pleasant

22 Jun 2026

Maciej

Room furniture needs upgrading

Friends

10/10

Exceptional

21 Jun 2026

Ashley

Ms. Robin at the front is amazing she made our stay feel like home. Clean hotel and perfect distance to walk the city

Family_with_children

10/10

Exceptional

18 Jun 2026

Venkateswara

Good hotel at convenient location

8/10

Excellent

18 Jun 2026

Amy

The hotel is conveniently located to various food options and to either by walking 15-20 mins or via the many public transit options.

10/10

Exceptional

17 Jun 2026

Gretta

Front office staff were humble and helpful

Partner

10/10

Exceptional

16 Jun 2026

MARC

It was truly a great experience. If ever I was in Washington again, this would be my first hotel choice.

Self

10/10

Exceptional

15 Jun 2026

Marc

Front desk staff was great! Our room was nothing special but perfectly adequate. Breakfast was good

Family_with_children

10/10

Exceptional

14 Jun 2026

Jasmine

Staff are nice

10/10

Exceptional

14 Jun 2026

Frederick

Good location to DC
Great staff all around, especially Daryl!
Good breakfast

Family_with_children

8/10

Excellent

13 Jun 2026

Tobi

Everything was suitable and accessible. I didn't like the huge gap between the floor and the door to hallway at all but it was what it was. None of the bedside lights worked properly until the night before l left. The iron was the most disgusting bc when I attempted to iron all this calcified white stuff ruined what l was attempting to iron. I had to get a iron so none if the rest of my clothing got messed up. Breakfast was nice and fresh. Staff was lovely.

Self

6/10

Pleasant

13 Jun 2026

David

Staff was great and cleanliness was good. Rooms have had some refreshing and bed was very comfortable. Window treatments and soft furniture were old and detracted from a great experience

Self

10/10

Exceptional

13 Jun 2026

Thomas

Friendly and attentive staff. Easy walk to McPherson metro station. Excellent breakfast and clean room.

Family_with_children

8/10

Excellent

13 Jun 2026

Dylan

Some primarily aesthetic repairs needed but the rooms were nice and clean with free water and cookies in the lobby

8/10

Excellent

10 Jun 2026

Irwing

Personal amable
Lugar limpio
Céntrico, hay un súper a unos pasos
Libre de humo
Silencioso
El aire acondicionado es algo ruido, no se puede dormir con el puesto
Buen desayuno

Self

6/10

Pleasant

09 Jun 2026

Tracy

The front desk staff was amazing but the cleaning crew left a lot to be desired. The garbage was not emptied over my 2 night stay nor was the floor swept.

Self

6/10

Pleasant

08 Jun 2026

Bernadette

Liked breakfast and location. However they take too long to release your one night charge and $100 deposit hold. Stayed in another hotel a few days after and already received my $100 deposit back whilst am still waiting one week after checking out from there for my one night deposit and $100 deposit since they charged my card for all the nights I was there instead of deducting the first night.

Partner

8/10

Excellent

06 Jun 2026

Jodi

The location was great

Family_with_children

8/10

Excellent

04 Jun 2026

Helen

The bed was comfortable. Aside from being clean, a comfortable bed is the most important thing for a good stay. The staff is very friendly as well.

Self

2/10

Poor

04 Jun 2026

Maisrah

Very disappointed with this hotel. The bathroom sink was literally dropping from the bottom and appeared unsafe to use. The bathroom was dirty and clearly not cleaned properly. The room had a strong unpleasant odor, and we even found bugs in the room and I we got bit. Overall, the property was poorly maintained and did not meet basic cleanliness standards. The parking is about 10 minutes away. I would not recommend staying here.

4/10

Poor

02 Jun 2026

Jacob

Not clean unfortunately

Self

10/10

Exceptional

01 Jun 2026

Norton Yukio

Excellent

10/10

Exceptional

31 May 2026

Krishna

Excellent stay for the weekend. Hotel staff are very kind and helpful. Very clean. Air Conditioner worked perfectly.

Self

2/10

Poor

30 May 2026

Roham

A

Partner

6/10

Pleasant

29 May 2026

max

Is showing a lot of wear. Carpet in breakfast area is bad. Breakfast area is in basement, not very inviting

Self

8/10

Excellent

28 May 2026

Phillip

.

10/10

Exceptional

27 May 2026

Henry

Property like new, staff great, breakfast delicious

Partner

2/10

Poor

22 May 2026

SABERA

The staff behind the front desk was terrible. The woman working on Friday May 22nd morning yelled at me when I tried to ask a question. There was no one in from of me and she refused to look up so I said Excuse me and she snapped “wait your turn”
Terrible service

Self

8/10

Excellent

19 May 2026

Debora

Location was great and staff were friendly and helpful. Breakfast was just ok. I did find this location to be very noisy at night, but I guess that’s D.C.

Partner

6/10

Pleasant

18 May 2026

Giles

Great location. Breakfast included. Wifi hardly worked.

Self

8/10

Excellent

17 May 2026

Doris

.

Family_with_children

8/10

Excellent

17 May 2026

Kimberly

Great value for the price and helpful staff. Be aware that parking is not on site, so you have to walk about 3 blocks to get your car. Not ideal if you are handicapped .

Self

8/10

Excellent

16 May 2026

William

We paid for a King size bed but our room had Full size bed.

Friends_and_family Family

6/10

Pleasant

15 May 2026

Sanat

Great location. Breakfast is not bad.
Small room. Very helpful and courteous staff.

Partner

2/10

Poor

15 May 2026

KatieLynn

Internet absolutely terrible. Breakfast was fine. Hotel was robbed right before I checked in. Cops and forensics were literally dusting for fingerprints as I was checking in right next to me. Double bed room was SO SMALL. Housekeeping had left their supplies and dirty rags in the room when I first walked in. The offsite parking isn’t that close.

Family_with_children

2/10

Poor

13 May 2026

Raul

Terrible

Friends

6/10

Pleasant

12 May 2026

habiba

Breakfast items were good HOWEVER we had to stand and eat breakfast , breakfast area is too small. There were others as well who had to standup and eat their breakfast.
They need to make their breakfast are bigger or let people take the food to their room

Partner

10/10

Exceptional

10 May 2026

Mindy

Daryl at the front desk is awesome. Very friendly and helpful. Parking is at a garage a few doors away. Very convenient location for DC site seeing.

Friends_and_family Friends

10/10

Exceptional

10 May 2026

Hillarie

Clean room, conveniently located, had a great experience

Partner

4/10

Poor

09 May 2026

Cesar g.

Prison cell size rooms...noisy...poor to bad breakfast

Partner

4/10

Poor

07 May 2026

Snoy

TV didn't work

8/10

Excellent

07 May 2026

Insoo

Great stay

10/10

Exceptional

07 May 2026

Alina

The breakfast room was super nice and unique, it was in the basement of the building , the variety of foods was amazing! The room must have been recently remodeled with that new smell ! Nice king bed

Partner

10/10

Exceptional

06 May 2026

Diosife

We appreciate the front desk for helping us print our documents, they are so helpful.

Family

10/10

Exceptional

06 May 2026

Maggie

Staff great

6/10

Pleasant

04 May 2026

Sumit

Breakfast was good

Family_with_children

4/10

Poor

04 May 2026

Jeremy

Br

10/10

Exceptional

03 May 2026

Rolando

Breakfast is good

10/10

Exceptional

03 May 2026

Ariamna

Clean rooms, everything is close by, breakfast was a plus, very friendly staff. Very recommended, we stay here for 4 days. Family friendly.

Family_with_children

4/10

Poor

03 May 2026

Lucas

The wifi went down for a few hours and the TV didn't work in my room for the whole 3 day stay. The staff were attentive to these problems but the old TVs seem to not work

Self

10/10

Exceptional

01 May 2026

Riccardo

Everything worked well

4/10

Poor

29 Apr 2026

Aubrey

More like the Discomfort Inn. Pretty dingy. Uncomfortable bed, weirdly laid out room, and a musty smell throughout.

Partner

2/10

Poor

26 Apr 2026

Hamit

Room was somewhat okay. It’s terrible staff . Don’t go there

2/10

Poor

26 Apr 2026

Hamit

After l checked in first night l wanted to stay another night and booked with Expedia. Receptionists instead l need to pay separately to her for another night. Would not even let me take my belongings out of my room. I asked for supervisor. She called and realized she was wrong. Didn’t offer apology. Than she said same room is not available l have to wait for room to become available. She called supervisor again, after she was told by supervisor receptionist gave me the room it was already available all along. I most cases when people realize they wrong they realize and apologize. Instead this receptionist double up on insult tried to make me wait for room for hours. Don’t go there. It’s decent hotel but rude and incompetent staff

Family

10/10

Exceptional

25 Apr 2026

Shona

Very pleasant stay. No problems

Family

8/10

Excellent

25 Apr 2026

Carole

Breakfast was good. Staff friendly & accommodating

Friends

10/10

Exceptional

19 Apr 2026

Jonathan

Everything just make the lil bigger

Family_with_children

6/10

Pleasant

19 Apr 2026

HANNAH

Breakfast was fine. Very polite and helpful staff in general, there was one lady at the desk who wasn't very friendly, but maybe she had a bad day. I'm sure it gets tiresome answering the same questions to the revolving door of tourists. I had a headache every morning when i woke, there appeared to be mold in the bathroom, hence the headache and sore throat. Great location however, would stay here again solely for that reason.

Family_with_children

10/10

Exceptional

18 Apr 2026

Marina

Very convenient location. Good breakfast. Friendly and helpful staff.

Family

10/10

Exceptional

14 Apr 2026

Eric

Good breakfast

Partner

8/10

Excellent

13 Apr 2026

Dong

room is clean, we love the overnight parking -$10, free breakfast is good. just the windows are leaking, very noisy. overall is good. thank you so much

10/10

Exceptional

12 Apr 2026

Nirav

Overall hotel is okay. Major attractions nearby. Worth the price. Overall i give rating 3 star.

10/10

Exceptional

10 Apr 2026

Rogelin

Clean room kind staff

10/10

Exceptional