Marriott Marquis Washington, DC

United States , Washington D.C. - DC
Washington, 901 Massachusetts Avenue
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100 reviews shown

10/10

Exceptional

28 Feb 2026

Tony

Very spacious and elegant hotel with great communal gathering spaces for very large groups

2/10

Poor

25 Feb 2026

Anjanette

We didn’t get to enjoy the conveniences that were promised like the walkway to the convention center. Starbucks closed early. There was a toenail on the floor. Valet wouldn’t hold our luggage at checkout while my daughter was competing so I had to sit with our group’s bags rather than watch the awards ceremony. Very disappointing.

Family_with_children

10/10

Exceptional

23 Feb 2026

Tyrone

Great accommodations and service.

8/10

Excellent

22 Feb 2026

Mandy

Very clean. Little small. Secure event caused chaos for us to come in and out of the hotel and not be able to leave our cars

2/10

Poor

22 Feb 2026

Spring M

The room was old and the floor was gross. They did not have enough food/beverage places open and were not prepared for a major cheer convention in town. The amount of trouble I had to go through just to get coffee was ridiculous. I booked a King room with a pull out couch. No pull out couch in the room and no roll away beds when I asked. The hotel garage was somehow full and I had to park 5 blocks away and pay 2x as much as anticipated. Stay far away from this place. For the amount of money we paid for this place it was the worse stay I have ever had at a Marriott.

Family

10/10

Exceptional

28 Jan 2026

Kirt

Huge hotel with conference center. Room was clean and well-appointed, club lounge was great, staff were courteous and helpful!

Business Self

8/10

Excellent

26 Jan 2026

Laura

The room was very nice and clean

Business Self

10/10

Exceptional

18 Jan 2026

Chin Yong

Hotel is connected to the convention centre. Within walking distance (5-10minutes) from the metro and supermarket. Food options available around the area. Clean and nice hotel.

Business Self

10/10

Exceptional

21 Dec 2025

YOLANDA

Front desk was very welcoming.

8/10

Excellent

20 Dec 2025

David

Great staff and facilities

Business Self

10/10

Exceptional

17 Dec 2025

Bassem

Everything was great.

Business Self

2/10

Poor

17 Dec 2025

Veronica

The arrival at the hotel was, in itself, the first bad impression. The valet was chatting with his colleagues without even paying attention to those of us who were arriving; when he saw that I had already taken all the luggage and was heading into the hotel, he suddenly came running to ask if I needed help.

The person who checked us in didn’t even look at us! An attitude as if she was doing us a favor. The hotel is quite worn and neglected.

The bellboy, overwhelmed with work, made us wait almost 20 minutes for our luggage to be brought up. This hotel really should be at the lower end of the Marriott chain.
They should put someone in charge of training the staff, so they understand that they work for us, because it is those of us who arrive at the hotel who pay their salaries.

Leisure Family

10/10

Exceptional

13 Dec 2025

Noel

Great

Business_and_leisure Partner

10/10

Exceptional

30 Nov 2025

Jed

Loved my stay :)

Leisure Family_with_children

2/10

Poor

23 Nov 2025

Anna

The check

10/10

Exceptional

23 Nov 2025

Cheryl

Everyone was very wonderful!

Business Friends

6/10

Pleasant

24 Oct 2025

Ellen

Room registration confusion. Some areas with trash and rooms run down. Food good but expensive.

8/10

Excellent

12 Oct 2025

Chandra

The hotel was very clean. The staff were friendly. The shower door in our bathroom didn’t close and we were not able to get stations on the tv. I was pleased with the room.

Partner

10/10

Exceptional

10 Oct 2025

Randy Michael

Staff was great. Not just mailing it in. Clean... accomadating.... all pro.

Leisure

6/10

Pleasant

05 Oct 2025

Benjamin

Extremely expensive for the subpar experience.

Our firm was here for a conference and the hotel stay was extremely expensive because we stayed in a hotel that the event was being held at. I was hoping for the money we paid, I would have a much better experience. A few things that didn't go as planned and feedback:

1. The shower curtains were full of mold and smelled.
2. There was hair still in the sink.
3. I turned off the alarm clock multiple times but the alarm kept going off for me and my neighbor at odd times. I ended up unplugging the clock.
4. They put me in a room next to the elevator which was extremely loud. After a few days, I had to put in white noise to eliminate as much as I could but it was still loud. In addition, there was either construction or something happening underneath or somewhere around me that banging was taking place for hours in the middle of the night. I could not sleep for 3 of my 5 night stay due to the loud banging.

5. I ate at the hotel restaurant right next to the bar and ordered a Caesar Salad and Salmon as my side. Within that salad were little sardines that smelled and tasted very rotted and old. I ended up getting very sick for a couple of days and spent a bunch of time on the toilet.

Overall I was impressed by the event and how amazingly put together it was - the space Marriott has for these events are immaculate but the hotel itself is not one I would recommend especially for the price we paid as a firm.

Business

10/10

Exceptional

03 Oct 2025

Linnet

Valet only parking is ridiculous and expensive. It was bad trying to get in and out.

Leisure Family

10/10

Exceptional

01 Oct 2025

Anquam

Great service

10/10

Exceptional

28 Sep 2025

Iuri

Staff was friendly. Room was clean.

Leisure Partner

10/10

Exceptional

28 Sep 2025

samarah j

Nice

10/10

Exceptional

27 Sep 2025

Carolyn N

Valet parked for stay with positive and timely response when leaving. Staff extremely positive and quick to respond to requests for any assistance. Room service fast and delivery by very courteous staff.

Business Self

10/10

Exceptional

19 Sep 2025

John Paul

Great staff, super friendly!

Business Self

10/10

Exceptional

10 Sep 2025

Jayanthi

Hotel room

Business

6/10

Pleasant

05 Sep 2025

Verified traveler

The lobby looks gorgeous. The resort fee credits are value for money. Booked 2 rooms. Room #1 had a used hamburger in the fridge and was not cleaned properly. Room #2 safe was not working, sheets had coffee stains on it. Overall condition of the rooms were poor. Not well maintained. I did notify the front desk staff regarding these issues. We were told that we would be compensated for it but we weren't. Even after following up out the staff 2 weeks later. We were ghosted.

Friends_and_family Family

10/10

Exceptional

04 Sep 2025

Jimoh

I highly recommend this place

10/10

Exceptional

03 Sep 2025

Ryan

A beautiful and convenient stay for wandering the city. Short walks to the meteo / public transport. Very clean well kept surrounding area.

Partner

10/10

Exceptional

12 Aug 2025

Samantha

Everything

Leisure Friends

10/10

Exceptional

11 Aug 2025

Francisco

Good

10/10

Exceptional

10 Aug 2025

Willie

Food was surprisingly good at the Anthem. Some good omelettes, pancakes, & vegan fare can be found there. The beds, though they did shift a bit, are quite comfortable. Internet functions were a bit confusing at first, but once know, are quite fast. And, transport access is quite good as we were at the convention center for my trip. Everyone there was quite nice to us & even had a slight but of leeway for the festivities. I'm personally hoping to stay there again for next year's convention!

Friends_and_family Friends

10/10

Exceptional

10 Jul 2025

Marleny

Easy access from the highway

6/10

Pleasant

07 Jul 2025

Donna

Didn’t like resorted. Said we would get credit for drinks,etc and received none.

Business_and_leisure Partner

10/10

Exceptional

06 Jul 2025

Hasan

Greating receptionest darker skin beautiful kind lady, n the bellboy Maury(?), very forthcoming!!!

Leisure Family_with_children

10/10

Exceptional

06 Jul 2025

Sarah

Amazing hotel

Awesome restaurant, location, staff, services

Friends_and_family Family

4/10

Poor

05 Jul 2025

Isaiah

Double charged for valet fees

Hotel charged me twice for valet fee, attendant at desk had to be asked multiple times to look into it, they some how managed to mark me down for two cars and two rooms, didn’t get a single apology once but rather a very accusatory attitude.

Business

10/10

Exceptional

16 Jun 2025

Susan

Great location. Love the lobby restaurant - grab a seat for quick service and a delicious meal. Room was clean and beds were oh so comfortable. Very nice amenities.

Partner

8/10

Excellent

13 Jun 2025

Linda

Due to the size of this hotel if you aren’t there for a convention I would definitely stay somewhere else. It’s a great location and friendly staff but challenged because it’s just a big hotel. Rooms are comfortable and space is nice.

Business

10/10

Exceptional

10 Jun 2025

Alex

Will stay there again on my next trip to DC.

8/10

Excellent

10 Jun 2025

lynda

A large hotel that seems to cater the event, business and convention crowd. It has a large open Atrium area surrounded by rooms which overlook the open space.

There's multiple areas to sit, fellowship, work, read etc. in the spacious lobby and on each floor including Atrium overlook nooks.

Three restaraunts, including the Lobby Lounge and STK are onsite and a Starbucks. We ate at the Lobby Restaraunt and The Dignitary which has a large whiskey selection anc cozey lounge seating. All the food was fine and prices DC reasonable.

Room was an executive suite with pull out couch, small kithenette bar with sink and mini fridge but NO MICROWAVE! But there is one hidden away in the lobby.

Main issue we had was limited service with the Valet which I u/s is an IC but provided by the Hotel so naturally associated with that brand. And at $82.50 a nite, top notch service is expected.

However, standout desk performance to address the concern was provided by Shaunte (sp?) S.

Overall, it was a good stay and experience and I can recommend with the caveat, consdier parking in a nearby garage and saving money for meals, excursions, etc.

Friends_and_family Family

10/10

Exceptional

03 Jun 2025

Adrianna

Every person I came in contact with was so friendly and professional. Great stay!

Leisure Family

10/10

Exceptional

01 Jun 2025

Concetta Tina

Good location and comfortable

Good stay after the manager moved us out of our room at 3am. Waiting for the comp we were promised. Thank you

Business

10/10

Exceptional

26 May 2025

Lauren

Good stay

Good stay! I was able to get early check in as requested and was able to change from two doubles to a king bed. Room and hotel was clean. Shower was nice!

Business Self

10/10

Exceptional

21 May 2025

Sofiah

I like it so much. Worth the money.

Leisure Family_with_children

10/10

Exceptional

20 May 2025

Armand

Highly recommend 👌

Leisure Partner

8/10

Excellent

20 May 2025

Gary

Destination fee

Be aware that they charge a $35 per day \"destination fee\" which you only learn about when you check in. They do soften the blow somewhat by crediting up to $20 per day for application to food or drink orders, but that just forces you to spend more money, because $20 only buys one cocktail, and eating breakfast at their restaurant rather than the adjacent Starbucks costs much more than $20. My main complaint is that you don't learn about this until you check in, so it's not feasible to change the reservation to somewhere else, where they probably have \"destination fees\" also, at least in center DC.

Friends_and_family Family

10/10

Exceptional

19 May 2025

JUDY

VERY NICE & COMFORTABLE BED

Leisure Friends

10/10

Exceptional

19 May 2025

Anne

Great ambience, clean lobby, however, the rooms could use some attention. The king size bed looks more like a queen size bed, the mursty smell that greets you when you walk in. Nice bathroom I must say. The hotel is all about the gteat lobby and great staff. The rooms, not so great.

Leisure Family

10/10

Exceptional

17 May 2025

Esther

Very good place to be at, feels home

Leisure Friends

6/10

Pleasant

15 May 2025

Cheryl

Dated rooms

The rooms were dated, carpet very worn, beds not comfortable.

Business

10/10

Exceptional

10 May 2025

Allison

Lobby bar great

10/10

Exceptional

03 May 2025

Gloria

Good stay

Business_and_leisure

10/10

Exceptional

29 Apr 2025

Gregory

Loved my stay!

Beautiful hotel in the heart of the action. I would definitely stay here again.

10/10

Exceptional

28 Apr 2025

Kamisha

Friendly staff, great dining option, central location, clean and quiet.

Leisure Friends

6/10

Pleasant

22 Apr 2025

Mehran

Be careful in your check out and your check out bill

10/10

Exceptional

17 Apr 2025

Jeanette

Such a lovely hotel, we really enjoyed our stay at this hotel.

Leisure Partner

10/10

Exceptional

16 Apr 2025

Rebecca

Overall, perfect hotel for the event we were attending at the convention center. Walkable which I recommend because, well….it’s DC. Traffic is horrendous and parking is non-existent. Valet was very overpriced, but again, beats having to find parking. Clean, spacious, awesome bar in the lobby and restaurants/Starbucks in hotel. Did order room service which is “to-go” style, pricey but good portions and quick. We walked to dinner at Yardbird and also had lunch at burger place next to convention center, both amazing! Rooms were basic, but had everything one would need amenity wise. They placed us in rooms across from one another which was nice, and brought our luggage to room, as well as held luggage for us all day Saturday so we could leave as soon as Hyrox was over. Easy 8/10, as it being in a great location for us was key.

Leisure Family_with_children

10/10

Exceptional

13 Apr 2025

Vickie

All employees were so helpful . I ask directions to rest room & employee ask if I needed him to walk me to rest room . Long line for breakfast & all I needed was cup of coffee . Hostess gave me a cup just overall great experience .

Friends_and_family Family

10/10

Exceptional

08 Apr 2025

bobby

Nice view

8/10

Excellent

08 Apr 2025

Lacey

A Rocky Start but Got Much Better

I stay here every year when I attend Awesomecon. I have good experiences, and they provide very good hospitality.

This year was a bit of a rough start. I have a pickup truck I valet it in their garage every year & every year the valets sort of panic when they see it until I tell them its 6'10 (garage accommodates up to 7') They pull out their measuring stick which is fine & wait for them to do what they need to.

This year was not a pleasant experience on that front. I pulled up to check in and one of the valets, a smaller woman with dreadlocks started yelling at me in front of everyone that 'that wont fit' and 'you cant park that here'. I was a bit mortified in front of a full inlet of people staring at me to be treated as unprofessional as that as soon as I pulled up. I told her I park here every year and she cut me off and said 'im going to measurer that but it wont fit'! The usual happened and even though she measured my roof in 4 places, it fit... to no surprise. No apology.

The other valet was nice and calmly assured me it was not problem (which i already knew). I went in to check in and she once again came over with the stick to harass my husband who pointed out it was bent 2 inches too short...

At check in, I let them know that wasn't the best experience to pull up to at check in. I got a call back from the manager, he was very kind and said he would take care of things and even upgraded our room. The rest of my stay and the staff were fantastic.

Business Partner

2/10

Poor

07 Apr 2025

Scott

Bait and Switch

Bait and switch. There was an additional fee added to the room charge I had already paid for. Once I got to the hotel they forced me to pay an extra fee of $30 per day to use for amenities at the hotel. In other words, you have to buy the crazy priced food and amenities at the hotel to use the $30 per day. Furthermore, I stayed multiple days and nobody ever cleaned my room.

Self

6/10

Pleasant

07 Apr 2025

Verified traveler

Pillows were uncomfortable!!! There was a pre-existing stain on the side of the bed upon arrival. The beds were horribly made up (the sheets seemed to have just been thrown on the bed and left). Check-in/check-out was easy and the hotel itself is a beautiful site!

Friends_and_family Family

6/10

Pleasant

06 Apr 2025

Dinora E.

We had issues with the HVAC but could not be relocated until the next morning. The bathroom in our first room was much nicer than the room we were relocated to. Concierge was unavailable so it was a challenge to utilize the benefits associated with the added destination fee.

Business_and_leisure Partner

10/10

Exceptional

06 Apr 2025

Sobhana

My friends and I came down for a convention and it was perfectly located next to the center. The staff was great, the facility was clean inside, and well maintained outside. The valet parking was conveniet since we drove down.

Leisure Friends

8/10

Excellent

06 Apr 2025

Janet

All excellent except sole restaurant Anthem in hotel....20 people waiting to just get seated and mgr comes over and walks away and helps wajt on tables and get food together. She said two people called out sick and cant seat people unless they can only be waited on right away....their table. Told this to my husband only when seated finally...we !eft and came back. Food not good.
Rest of hotel terrific in all ways.

Partner

10/10

Exceptional

05 Apr 2025

Antonio

Excellent location

Business

10/10

Exceptional

02 Apr 2025

Antonio

10/10

Exceptional

25 Mar 2025

ADA

GREAT

Business Self

10/10

Exceptional

24 Mar 2025

TARA

Found a canister of sunscreen in the closet otherwise everything was fantastic

Leisure Family

8/10

Excellent

24 Mar 2025

Robert

Loved the stay

Business Self

10/10

Exceptional

23 Mar 2025

Chelsea

Stayed at this hotel while attending a conference and I am very glad we did. It was not only convenient to attend the conference but is perfectly located for walking to the major monuments and memorials.

Business_and_leisure Partner

10/10

Exceptional

22 Mar 2025

Quando

Convenience and on-site restaurant

Leisure Partner

10/10

Exceptional

22 Mar 2025

Larry

Great location and friendly staff. Always a pleasure to stay here.

6/10

Pleasant

20 Mar 2025

Daniel

Not a great hotel for the average person.

The hotel was okay at best. The clientele there was clearly upscale and the hotel catered to that crowd, which is fine. the only issue was that if you needed simple things like a bathmat to not fall in the shower or a microwave in the room then you were out of luck. My wife and I are both on special diets so we brought or own food and ended up eating it cold. They charged you for everything from parking to wifi. Like I said, great hotel if you don't care about the basics. It's probably a great hotel for some but not for me.

Partner

10/10

Exceptional

19 Mar 2025

David

The property was clean and had great amenities

Business Self

10/10

Exceptional

17 Mar 2025

Lisa

Great property

Business Self

10/10

Exceptional

12 Mar 2025

Kendrel

Amazing property. The property was clean. The staff was awesome. The location was convenient.

10/10

Exceptional

10 Mar 2025

Lixander

Staff friendly!

Business_and_leisure Friends

10/10

Exceptional

04 Mar 2025

valerie

Check-in was excellent. The agent went out of his way to assist me.

Business

2/10

Poor

02 Mar 2025

RAPHAEL

Front desk refused to hold my luggage so fedex could pick it up. Cost me 50 dollars

10/10

Exceptional

20 Feb 2025

Emeka

It was clean and lovely

10/10

Exceptional

17 Feb 2025

Steph

Delightful

8/10

Excellent

27 Jan 2025

Verified traveler

It is a nice hotel.

It is a nice hotel with everything you need.

Partner

10/10

Exceptional

26 Jan 2025

Arnaud

Cool

8/10

Excellent

26 Jan 2025

Karen

Clean room and friendly staff

Business Friends

8/10

Excellent

26 Jan 2025

Melody

Views could be better

10/10

Exceptional

26 Jan 2025

Sharene

The experience was really nice . My room was clean and the bed was very comfortable

Self

10/10

Exceptional

25 Jan 2025

Thomas

Great stay!

Business

10/10

Exceptional

22 Jan 2025

Peter

Great location!

2/10

Poor

21 Jan 2025

Mukya

Customer service is horrible

Leisure Self

10/10

Exceptional

18 Jan 2025

Ryan

Great hotel close to conferences and prompt service-

10/10

Exceptional

09 Jan 2025

Katrina

Valet Parking is too much and I don’t understand why there’s a resort fee. Other than that the stay was AMAZING!

Leisure Friends

10/10

Exceptional

05 Jan 2025

Lindsey

Hotel was beautiful and clean. Staff was friendly. Plenty of dining options inside and outside the hotel.

Only complaint is they force you to valet and it was crazy expensive. $70 for 1 night. Took 40 minutes for the valet to retrieve my car upon checkout.

Friends_and_family Family

4/10

Poor

02 Jan 2025

vasudeva

Parking is costly

Business_and_leisure Family

10/10

Exceptional

29 Dec 2024

Alberto

Excellent location and service, but not enough staff at Anthem Restaurant.
Be careful with the destination fees and food credits, it is very tricky

Leisure Family

6/10

Pleasant

26 Dec 2024

ATIQ

the lobby is great but the house cleaning service is terrible. not cleaned room even called ne told them I am leaving. Good thing was, when I returned and called then they sent some one right way to clean the room.
same thing happened with my kids room, next day. so no cleaning and every time excuse was, we may have left the privacy room sign.

first day even phone was not working, TV remore not working and on top when ordered food then half of the order was wrong.

Not good experience .

Leisure Family

10/10

Exceptional

22 Dec 2024

Rajeshwari

Excellent staff

Leisure Family

2/10

Poor

06 Dec 2024

Katarina

Bad experience

We had a truly terrible experience. The reception staff was patronizing and condescending. Our concerns and requests were received with lectures on how we should and shouldn't voice them. And, egregiously, our electric car was not charged over night as it was supposed to, which left us stranded and without a vehicle the following day. The hotel has a great potential, but it will require a close look at the reception personnel and serious training on customer relations.

Friends_and_family Friends