Name: Hotel Zena Washington Dc
Address: 1155 14Th St Nw, Washington Dc, 20005, US

4/10

Poor

14 Jul 2026

Lucrecia

The staff didn’t do well with listening at check in and caused a delay when we were tired from traveling all day. The valet then claimed they knew how to operate a Tesla but did not, to where we had to go back down to assist. The water machine was empty when we tried to refill water bottles. I was also overcharged upon checkout.

Partner

10/10

Exceptional

14 Jul 2026

Derrick

Everything was amazing definitely will be returning

10/10

Exceptional

13 Jul 2026

Lixander

Great & clean hotel 5 star for-sure ! Staff was really nice and respectful. One con I will say is still parking staff really did give me any detail about the parking but other than that , A great stay.

Partner

10/10

Exceptional

12 Jul 2026

Marcus

Rooms were clean. The metro was walking distance and very efficient for touring the monument. Good food around the area aswell

Family

10/10

Exceptional

10 Jul 2026

ION

Verry nice and comfy room

10/10

Exceptional

10 Jul 2026

Christopher

Great property and staff, wonderful hotel

Friends_and_family Friends

4/10

Poor

09 Jul 2026

Claudia

Loud

10/10

Exceptional

09 Jul 2026

Joan

Great location, clean and quiet room, kind of small but good for 1 person.

Friends

10/10

Exceptional

08 Jul 2026

Rubie

Our stay at Hotel Zena was a great experience. Check-in was smooth and efficient. The staff member who assisted us was friendly, helpful, answered all of our questions, and provided clear instructions about the hotel and our stay.

At checkout, we asked if we could store our luggage and leave our car in the garage while we enjoyed brunch before heading home. They were more than happy to accommodate our request, which made our last few hours in D.C. much more enjoyable and stress-free.

We truly appreciated the excellent customer service and would happily stay here again.

Family_with_children

10/10

Exceptional

06 Jul 2026

Tashay

Love it

8/10

Excellent

05 Jul 2026

patricia m.

There is an automatic charge of $35 for amenities. Even though we were NOT able to use the pool (only amenity) We happened to be here for Fourth of July and were hoping to watch from the pool rooftop area. We were told that you couldn’t see the fireworks from there and therefore we didn’t try. However, we were told later that a party have been scheduled to be up there and in fact, many were able to see the fireworks from there (not hotel guests). Very disappointed, indeed as this is NOT an inexpensive hotel. We got no amenities.

Family

10/10

Exceptional

05 Jul 2026

jim

Rooftop pool is awesome.

Partner

2/10

Poor

04 Jul 2026

Prashant

Property is good but they give rooftop for parties to people other then guests and the crowd was terrible considering there are families staying too in hotel

10/10

Exceptional

03 Jul 2026

Lindsey

This place was so great for us and our girls weekend. Feminist themed, life size lite brutes and a great pool bar. The room was spacious and clean. Will be going back.

Friends

8/10

Excellent

28 Jun 2026

Joseph

Great location in DC

Partner

10/10

Exceptional

27 Jun 2026

Julie

Food was wxcellent

Family_with_children

8/10

Excellent

27 Jun 2026

margaret

Located in Thomas Circle, the location is very central to downtown, Dupont Circle and Georgetown. The McPherson Square Metro station, on the airport line, is just about four blocks away from the hotel and an easy walk. There are plenty of restaurants within easy access and, best of all, places where you may just need to access to fill a need, such as a Wawa or a CVS just across the street, handy for a forgotten toothbrush or an early morning Diet Coke not at usual hotel prices.

It is both gay friendly and family friendly as guests varied widely from single business travelers to family vacationers. Staff was great all around, rooms were clean, bed was comfortable,
linens were nice.

The bathroom had this really cool, kind of tunnel shaped shower which made it fun yet practical.

The hotel has a nice outdoor rooftop pool area that offers food and drink. While the food menu is appropriately limited, the offerings are diverse and food quality is good.

My personal advice on room selection is that the junior King suite, for just a few dollars more, is really worth the difference in terms of additional space.

I would however avoid rooms 1208, 1207 and 1209. While the views from there are awesome, these rooms are located directly below the pool deck and on nights when there is an event in the pool area, such as a movie night, it is extremely loud in the room right about the time you’d rather be going to sleep. That is the only negative comment I can make.

Partner

4/10

Poor

23 Jun 2026

Mara

I used hotels.com to book and it was confirmed under my name- and

10/10

Exceptional

22 Jun 2026

chris

great staff....amzing room

2/10

Poor

22 Jun 2026

Kelly

Paying guest should be made aware that private parties are be held during their stay and that they are unable to use the pool. This is the whole reason we booked this stay and we didn’t even get to use the pool or roof top in the evening. Additionally, the party that was being held was a security disaster with anyone pretty much getting in the hotel and past security. Luckily, it was a safe event but I would yield causation in the future and do a better job at protecting paid guests security. We were told we wouldn’t be able to get to the pool with our key due to the private party. We could get to the 14th floor and “security” or people dressed as security were asking for us to scan our card to give them access to the roof, as well as random visits notably accessing floors as we went to our room. At one point, someone asked if I needed help and followed me to the room while I was by myself as a female and it was not a hotel personnel but some random strange who said they were there for the party. Even after the party we had no access to the roof till morning. Again, this was the whole reason we booked this location we not only were looking forward to the pool but also the night skyline from the roof. On a positive, I was locked out of the hotel in the middle of the night and staff got me back in the hotel.

Partner

6/10

Pleasant

21 Jun 2026

James

Couldn’t enjoy the bar top to its fullest, being that it is a huge reason for people wanting to go there but they have roof top parties that invite people not lodging, which is understandable from a business perspective but not ideal if you’re trying to have night out that isn’t overly congested

Partner

8/10

Excellent

17 Jun 2026

Mary

clean and convenient

2/10

Poor

16 Jun 2026

Lubjanka

When we arrived at the hotel on Sunday 6/14 our room was not ready even though check in was at 3 pm. We had to wait with a toddler half hour until room was ready at 330. We then were told could not use the pool because there was a private event but that we could use the pool at the viceroy which was a 7 min walk. Very inconvenient for the money we paid and to walk with a toddler in that hot weather to use the pool at the viceroy was just terrible

Family_with_children

8/10

Excellent

15 Jun 2026

James

The Pool food/bar service lady could have smiled and been more pleasant. The outside pool area should be stocked with beverages other than alcoholic beverages. For example Gatorade’s and flavored water for sale would’ve been nice. Also, given the heat would have been nice to have free waters via fountain or eater cooler.

Thanks

Family_with_children

10/10

Exceptional

14 Jun 2026

Matthew

Excellent accommodations, modern and characterful. All staff were great to interact with and rooftop lounge was an extremely good way of relaxing after days in DC. Would highly recommend, my new go-to hotel in the area.

Self

4/10

Poor

14 Jun 2026

Tamieka

This stay was very disappointing. Aesthetically it was very disappointing. Everything looked worn and dingy.

Friends

8/10

Excellent

12 Jun 2026

Julie

My stay was very satisfactory!!

Partner

10/10

Exceptional

12 Jun 2026

Khyle

Corner Rooms have great view

Partner

8/10

Excellent

10 Jun 2026

Kenyada

It took me a while to think about what I would write as a review because I am so obsessed with the *bartender* that works the rooftop bar name Lex
She is actually the reason why this was my second time coming back to this location. Her customer service efficiency and hospitality was amazing. 10 out of 10!!!! they messed up our rooms as well as charges that frustrated the whole process of checking in and checking out. This may have been my last time going there.

Family_with_children

8/10

Excellent

10 Jun 2026

Steve

Had no idea there was a rooftop bar, or pool until our last day when we overheard other guests talking about it. Maybe have your staff mention it at check in.

Family

8/10

Excellent

10 Jun 2026

Antonio

Property was nice. Deck pool was enjoyable. Hotels is a bit small but clean and neat.

Business

10/10

Exceptional

08 Jun 2026

Wendy

Great hotel with amazing staff

Partner

10/10

Exceptional

08 Jun 2026

Jennifer

I LOVE this hotel!!! The staff is amazing- so friendly and genuinely nice! The rooftop pool area is beautiful! The art is perfect for a feminist like myself! Trumpers don't stay here/ you'll get your feelings hurt lol The views from both my room and the roof are awesome! The tub in my room was my favorite part though! Defiant new go to hotel when I come to DC!

Self

10/10

Exceptional

08 Jun 2026

Fransheska

Clean room, friendly staff, nice pool area and close to CVS and other convenience stores.

Business

10/10

Exceptional

07 Jun 2026

Terrance

This is a beautiful hotel. The staff are accommodating. The rooms are exceptional, aesthetically pleasing, very clean and well maintained.. The location puts you close to everything. The food is good. The drinks are good. This I the only hotel I stay at when I come to DC

Self

10/10

Exceptional

05 Jun 2026

Cathryn

Great stay, friendly helpful staff. Good food and beautiful art.

Partner

10/10

Exceptional

05 Jun 2026

Naokata

とにかくブティックホテルだけあって、室内の作りが他と違う。シャワー室は今までにないタイプ（ドアなし）であったが、特に不自由なかった。
最寄りのMetroの駅からも徒歩5分ほどで交通の便も良かった。
各階にウォーターサーバーがあり水には不自由しなかった。

Self

8/10

Excellent

04 Jun 2026

Richard

It’s convenient location

Partner

10/10

Exceptional

03 Jun 2026

Nikishia

Absolutely loved this hotel! The entire atmosphere was fantastic. The uniqueness of women empowerment stood out. The bathroom sold me on my selection. Did not disappoint!

Family_with_children

6/10

Pleasant

02 Jun 2026

Gerald

Checked In: Host talk so fast and told him to slow down as English is my second language and he has a deep accent, he did slow for 2 seconds and all of the sudden back to 10x speed of talking which I don't understand!

Breakfast: I dont like the fact that tip is included while the service are terrible, food came out really good but had to ask waters and utensils. So thats that.

Cleaning: Asked for extra toiletries like Face tissue,that never happened.
Last day of cleaning, I put the tag in the morning and nobody came in then left again 1:30pm and and back in my hotel at 1am from the festival it and of course my room is still dirty so had to call the receptionist just to ask for new towels.

Pool was clean,. foods were good.

Self

10/10

Exceptional

02 Jun 2026

Nicole

Beautiful spacious clean room, Staff was friendly and restaurants/shops not too far from the hotel. Enjoyable week end!

Partner

10/10

Exceptional

01 Jun 2026

Ann

Clean and comfortable! Very cool vibe!

Family_with_children

2/10

Poor

01 Jun 2026

Ozioma

I didn’t get to stay at the property because of how nasty the rooms were. The sheets had stains on the, nothing was well maintained. I couldn’t imagine staying there overnight, so I checked out of the hotel immediately

Self

6/10

Pleasant

30 May 2026

Gustave

I enjoyed the hotel and its amenities. The location is great and the theme around women's empowerment was inspiring. However, I wasn't comfortable at all with the bed and my sleep. The pillows are truly awful and unpleasant to lay your head on. The bed is very hard. For my three nights at the hotel, I had a combined 7 hours of light sleep and that's being generous. This is not a hotel I would recommend for rest.

Friends

10/10

Exceptional

29 May 2026

Paul

Amazing location and views.

10/10

Exceptional

29 May 2026

Janet

Conveniently located. Great decor

10/10

Exceptional

29 May 2026

Julie

I love staying at this hotel. Great location, progressive vibe.

Family

2/10

Poor

28 May 2026

Dwayne

Should have ice available on any floor.

Family

10/10

Exceptional

28 May 2026

Diana

Loved the experience. The room was clean, pretty and decorated masterfully. The front desk staff was very kind and helpful- he also recommended a few DC spots to check out. The Ruth Bader Ginsburg art is the star of the hotel.

Friends

10/10

Exceptional

27 May 2026

Eric

Sardia at check in was amazing! Gave me the energy to start the weekend. Will definitely come back to stay again!

Friends

6/10

Pleasant

26 May 2026

Russell

Hotel Zena has a lot going for it. The staff was exceptionally friendly and helpful throughout my stay, and when a small billing error occurred, it was investigated and corrected before I checked out. The location is excellent and very walkable, and I enjoyed the women-empowerment theme and unique design throughout the lobby and hallways.

Unfortunately, the rooms felt dated despite past renovations, and the bathrooms could use a refresh. The biggest drawback was the bed and pillows, which were extremely uncomfortable, making it difficult to get a good night's sleep during my five-night stay. Overall, great service and location, but the room comfort needs improvement.

Friends

4/10

Poor

26 May 2026

Baojia

I stayed at Hotel Zena in Washington DC with my parents from May 18–22, and overall the hotel itself was quite nice. The location was convenient, the room was comfortable, and the bar downstairs had a good atmosphere and drinks. Most parts of our stay were enjoyable.

However, I had a very disappointing experience when calling the front desk to ask about a charge breakdown on my bill. I was repeatedly placed on hold, and the female staff member sounded impatient throughout the conversation. English is not my first language, but before I could even finish explaining my question, I was interrupted multiple times and told “I don’t understand what you’re saying.” The tone and attitude made me feel uncomfortable and unwelcome.

As a hotel that strongly emphasizes feminism and women empowerment in its branding, I was especially struck by how dismissive and unfriendly the female front desk staff member was during this interaction. It left a particularly negative impression on me.

As an international guest, this interaction honestly felt like a form of subtle discrimination or at least a lack of respect and patience toward non-native English speakers. I was simply trying to understand the charges on my account. Better communication and professionalism from the front desk staff would have made a huge difference.

Other than the customer service experience on the phone, the hotel itself was fine.

Family

10/10

Exceptional

26 May 2026

Jaleesa

Everything was great, hopefully better water next stay so I can enjoy the rooftop

Family

8/10

Excellent

26 May 2026

Kiltoya

Parking is EXPENSIVE!!

Family_with_children

10/10

Exceptional

23 May 2026

Tricia

Clean room. Very central

Family

10/10

Exceptional

23 May 2026

Gia

Hotel Zena is fantastic. The staff were beyond helpful and were always super friendly. They refreshed the room daily with water, coffee, and fresh towels. The beds were very comfortable and the room was super clean. Loved the rooftop pool. We will definitely be back!

Friends

8/10

Excellent

23 May 2026

Semiah

The location is amazing and I highly recommend the rooftop. I had a king room and it looked a lot smaller than I expected but it was very clean and comfortable . The shower is the only thing i didn’t like . It looks like they just hung a bed sheet type curtain , did not match the rest of the hotel aesthetic at all .

Partner

10/10

Exceptional

21 May 2026

Lori

Beautiful hotel, great location.

Partner

10/10

Exceptional

18 May 2026

James

Enjoyed everything about my stay. And the location was in walking distance of everything we wanted to do. Will definitely be back… soon!

10/10

Exceptional

17 May 2026

russ

Trying to sneak on a daily amenity fee is offensive, just quote the price of the room.

10/10

Exceptional

13 May 2026

Hilda

Staying at Zena was amazing. The comfort, the service, the atmosphere and the value was incredible. I would definitely recommend staying at Zena. The distance to all sightseeing destinations is minimal

Family

10/10

Exceptional

10 May 2026

Deja

Good

10/10

Exceptional

09 May 2026

Adrienna

A beautiful hotel. I felt like royalty from the moment I arrived. Upbeat space, very woman empowered vibe. Bar was fun and always ppl there. Clean, comfy bed and pillows. Love the shower, so unique. Def worth it, I will be back

Self

6/10

Pleasant

08 May 2026

Matthew

This place is just ok. I would definitely not stay here again. Much better options in the area. A Frustrating check in experience just started things off poorly and it never really recovered. Food is quite overpriced and “amenities” are scarce. Circle Suite is also just a pretty average room at an above average price.

Self

10/10

Exceptional

08 May 2026

Stacy

Lobby has interseting, creative 3-D art displays, board games, full service bar with stools, lounging area, restaurant (see website for times open and menu), friendly staff, free luggage hold if arriving before your check in time or after checkout so you can explore the area.

During the summer months, the outdoor rooftop pool and Hedy's bar & lounge area are open for guests (call ahead to find exact dates and times) and is also available to the public. I highly recommend calling in advance for reservations fot non-registered guests. Direct views are facing north (Thomas Circle and beyond) and mostly west and east.

My 10th-floor room was around the corner at the end of the hall and had a large south-facing window with plenty of morning/afternoon sun that shone on the chair . The views were split between the city (above nearby buildings) looking SE, though looking SW, I could partially see inside windows of least a dozen hotel rooms located around the corner.
The comfy queen size bed with soft sheets had plenty of pillows, soft pink lighting behind the bedframe (which had 2 bendable reading lamps attached on either side in addition the two table lamps on the nightstands).
The large flat screen TV with a swivel mount

8/10

Excellent

03 May 2026

Danielle

Nice place to stay. Very convenient location for walking to DC sites. Staff was great.
Bathrooms in room were a bit of a problem. Lock to bathroom door was broken. If light was turned on in bathroom it shone into entire hotel room. No working fan in bathroom.
Pillows were terrible on the beds.

Friends_and_family Friends

10/10

Exceptional

02 May 2026

Karen

Such an amazing place, from the staff to the clean room.

10/10

Exceptional

02 May 2026

Erika

I loved my room and the room service was exceptional for breakfast and everything tasted great. I'm definitely coming back next year to try put that soaking tub! (Didn't have any bubble bath on me). Thank you Hotel Zena !

Family

10/10

Exceptional

02 May 2026

ibnali

Stayed at Hotel Zena Washington DC and had an amazing experience. The entire staff—from valet to housekeeping to management—were extremely professional and made me feel like I was staying somewhere truly upscale. The level of service really stood out; they treated you like you mattered.

The hotel itself has a great vibe, beautiful views, and an overall polished, high-end feel. Definitely recommend if you’re looking for a place that combines comfort with a luxury experience

Partner

10/10

Exceptional

30 Apr 2026

James

Staff very friendly, lobby bar very nice, staff at bar and front desk great. Very clean, convenient. Very nice property

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Djibril

Great location and large comfortable rooms!

Partner

10/10

Exceptional

30 Apr 2026

Kaela

My girlfriend and I had an incredible experience at Hotel Zena. David at the front desk was excellent he made us feel very comfortable and was very accommodating. We would definitely stay here again!

Partner

10/10

Exceptional

25 Apr 2026

Kimberly

Clean room though a bit cozy. There was a random pillar structure in the middle of the room - turns out it was the shower. It's a very unique design and though the walls are opaque you can the silhouette of the person showering from the beds which can be always depending on your company. Excellent food and drink choices in the hotel restaurant and there are also lots of food options within walking distance. The pool wasn't open yet for the season but the view from the roof was beautiful anyway. All in all we would go back here again.

Friends_and_family Family

8/10

Excellent

25 Apr 2026

Yuval

Room is great, breakfast is not well managed. There's a long waiting time, understaffed, and overcrowded.

Self

10/10

Exceptional

24 Apr 2026

Sabrina

So cute! Great stay

10/10

Exceptional

22 Apr 2026

Rasheeda

My first time staying here, great location great staff and a really cool hotel omg also it hold so much history I can wait to go back when the pool is open

Friends

8/10

Excellent

22 Apr 2026

Clive

We stayed for 3 nights in April in a ‘King-bed with a city view’ room. The room was spacious, clean and the bed very comfortable. The hotel was in a great location - about 15-20 mins walk to the White House and 8-10 minutes walk to a metro stop. This made getting around Washington DC easy. Unfortunately the rooftop bar and pool were not open as this is seasonal. Breakfast wasn’t included in our room rate so we only had breakfast at the hotel on one morning. It was delicious but expensive (compared to other DC restaurants we ate in). The only thing that we were disappointed by was the additional daily $35 \"amenities fee” which we were told covered the cost of wifi access and in room tea, coffee and water which was replenished on request. This is something most hotels of this caliber provide as standard. Overall we had a great stay at Zena and would recommend the hotel - just be aware of the additional daily tax.

Partner

6/10

Pleasant

21 Apr 2026

Tara

Important notes: rooftop deck with pool that they feature prominently in the ads is not open until late May regardless of weather. Lobby bar closes early - no in-room evening dining. Rooms are definitely average to below average - especially the accessible rooms - which you may be assigned even if not needed (we were!). Lighting in bathroom is terrible and feels like a Motel. Other than its location, I found this hotel below average.

10/10

Exceptional

20 Apr 2026

Andrea

Unique experience and the vibes were immaculate. Beautiful rooms with unexpected surprises and wonderful city view of Thomas Circle!

Partner

10/10

Exceptional

20 Apr 2026

Toan

I’ve spent my weekend trip at hotel Zena and enjoyed my stay. The staffs are friendly and attentive to my needs. I love the complimentary coffee and water. It is also conveniently located a fee blocks from McPherson Square and Franklin park.

10/10

Exceptional

19 Apr 2026

Simeon

Great stay. The hotel rooms are nice and spacious. The views were beautiful. Will stay again!

Partner

10/10

Exceptional

18 Apr 2026

Jennette

Very big rooms and clean. Many stores nearby

Partner

10/10

Exceptional

17 Apr 2026

Sam

Everything was great. Better than most hotels I've been in.

Partner

6/10

Pleasant

17 Apr 2026

ASAD

Bed was very comfortable. The staff who checked me in wasn't very friendly. Overall it was a fair stay and I probably won't stay again.

Self

4/10

Poor

16 Apr 2026

Jesper

+35 c degrees and they kept the pool and rooftop area closed all week anyway

Business

10/10

Exceptional

14 Apr 2026

Cynthia

The decor in hotel is Beautiful, it’s very clean, it has great amenities, the bar and lobby area is a nice place to meet up with friends. The views from the hotel rooms are great and it’s easy to walk to restaurants and close to museums. I’ll stay here again.

Partner

10/10

Exceptional

13 Apr 2026

chris

Stores and restaurants close by, really great.

Friends

10/10

Exceptional

12 Apr 2026

Tabot

Decent room

Self

10/10

Exceptional

11 Apr 2026

Joseph

Yes

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Sevana

Front desk person Ezekiel was awesome! I really appreciate him.

10/10

Exceptional

10 Apr 2026

Caroline

Very happy with this hotel. The staff was very friendly and helpful. The room was clean, comfortable bed, well equipped bathroom. Nice convenient location. Fun decor.

Partner

10/10

Exceptional

07 Apr 2026

Karla

Very pet friendly, and was close to a lot of things that were dog friendly

10/10

Exceptional

07 Apr 2026

Ella

loved all

Friends