Name: AmericInn by Wyndham Burlington
Address: 2709 Browns Lake Dr, Burlington, 53105, US

10/10

Exceptional

28 Jul 2026

Nicholas

Very nice professional and clean.

10/10

Exceptional

27 Jul 2026

Dana

Everything was great. Disappointed that there was no hot tub.

6/10

Pleasant

19 Jul 2026

suzanne

The hotel is very dated. Room was musty smelling. Breakfast terrible. Bed was comfortable. Price was outrageous for what they provided. No lobby lounge chairs. Anywhere would be better.

Friends

4/10

Poor

19 Jul 2026

John

This property is an embarasment to the Wyndham brand. Our room smelled, the drapes were ripped, the windows were clouded and there wasn't any soap in the room. The worst part is that it was WAY over priced. It's not worth half the $350/nite that we paid. The property needs serious cleaning and repair.

Family

4/10

Poor

09 Jul 2026

Chelsea

Not very clear in the room or pool. No hot tub and breakfast had cold eggs and stale cereal

Friends_and_family Family

6/10

Pleasant

04 Jul 2026

Albert

We reserved a room for 4 guests. Our room only had 2 towels. When the front desk was paged, we were told to go get them from the lobby. I asked if they could be brought to the room and the gentleman was nice enough to bring them. Then, we realized that the room had no hand soap and no body wash. There was only one small bottle of shampoo, conditioner and lotion. For 4 people!? We also only had 1 roll of toilet paper (whatever was in the dispenser), when we called the front desk to get more, we were told once again to come get it downstairs. This time, we were denied the possibility for someone to bring it up to us. Why inconvenience guests like this? The toilet itself was not clean either. The service is very poor! The room itself seems newly renovated and was fine for the one night we needed it for. We were also woken up by loud barking dogs right next door. It would be nice if guests with dogs were located in a different wing of the hotel. When we came down for breakfast, we decided to get coffee. There was a big Nescafé coffee machine, so we decided to get a cup. Later we saw an employee refilling the machine with Walmart brand instant coffee. False advertising!? This is a location we would never visit again.

Family

8/10

Excellent

03 Jul 2026

Kristel

.

Family

2/10

Poor

21 Jun 2026

Violet

The room was very dirty and we were given a key to a room that already had another person sleeping in it

Partner

8/10

Excellent

17 Jun 2026

Hadi Madjid

Comfortable

4/10

Poor

01 Jun 2026

Tabitha

The staff pretty much just checks you in and then mines are business which I mean is wonderful. The hotel appears to be kept up well as far as cleanliness goes. However the website is deceiving cuz it shows that they have a pool and a spa which is a hot tub and it's just a pool. Also the beds at this place are hard as a rock. And the shower in the room at least that we were in is backwards so the hot water was cold water and the cold water was hot water needless to say I was quite surprised when I stepped into that shower!! So not a completely horrible place but in my opinion definitely not worth $230 a night

Friends_and_family Family

10/10

Exceptional

26 May 2026

Amanda

The room was clean staff very friendly and was very satisfied!

Friends_and_family Family

2/10

Poor

17 Apr 2026

Laura

Didn't even stay the night. We walked in and decided not to stay. Worried about bed bugs. Disapponted to say the least.

4/10

Poor

22 Mar 2026

Jonathan

What laundry? Did see. Pictures are better than the hotel grounds. Bedding had bodily fluids on them and didnt look like old stains looked fresh. Mentioned to elderly woman running desk. It was never addressed while we were there. MOLD in shower lighting in room could hardly see let alone see in a mirror. Frigerator in room was nice. Food was good in morning but limited or not available even at 7am. Will not recomend or stay here again. Saw bettles/bugs in hallway, cobwebs all over lamps in room.

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Kristel

Very courteous staff.

Friends_and_family Family

8/10

Excellent

25 Dec 2025

Carrie

Bed was comfortable

Leisure Family

10/10

Exceptional

02 Dec 2025

Lynette

I always stay here when visiting my Burlington family. Convenient location, clean, and good breakfast.

Leisure Family

4/10

Poor

23 Nov 2025

Jim

Our check in was OK. We were in town for a wedding so checked in a 3PM to change quickly. Upon pour return at 10pm, I had to use the bathroom. Went to reach for toilet paper and there was none. No back up role, NONE! I asked my girlfriend to give me the box of tissues. There was only 1 in the box! One!!! Called down to the office and there was no answer. Ended up using face towels to wipe my backside! I went down to the office and there was no one there. Called the operator number from the lobby with no answer. Walked around and found a cart in the lobby with toilet paper and took some. Expressed my displeasure the next morning and and all I got was, \"Sorry about that!\" I would never, EVER stay there again!! I have stayed at about a half dozen AmericInn's in the past and never once experienced anything like this. And to be told that no one is there after 10PM working is somewhat a security risk!!! There doors were not locked nor a room ley required to gain access. Just an open hotel!!

Partner

10/10

Exceptional

22 Nov 2025

Chuck

Air conditioning was great but not needed
The breakfast was so good and easy ti access

Leisure Family

6/10

Pleasant

17 Nov 2025

Terri

Lots of dead and alive box elder bugs in the window sills and in the room. Ick!

Leisure Partner

6/10

Pleasant

08 Nov 2025

Theresa

Bathroom had a small black mold spot by the shower floor outside of the shower.

Partner

8/10

Excellent

24 Oct 2025

Rebecca

Room was clean and spacious. Bathroom was a little tight but nice. Breakfast was adequate but no bread for toast.

Leisure Friends

10/10

Exceptional

18 Oct 2025

BRIAN

Staff was very friendly and the air conditioner worked perfect

Leisure Family

2/10

Poor

12 Oct 2025

Taylor

Nice facility - needs quicker staff at front desk

Made reservations 2-3 weeks ahead of time for a wedding, there was issues at checkout and I had to wait - which delayed our timeline and we had to get ready in someone else’s room.

Friends_and_family Family

8/10

Excellent

11 Oct 2025

Julianne

Pros: Rooms are sparse, but clean. Shower area is amazing! Pancake maker in the breakfast room was a huge win for my kids.

Cons: No towel hooks (I dislike leaving wet towels on the floor) and not enough towels for the three people in my party.

Also, my teens were disappointed about the pool being out of order, as that was the deciding factor for us when booking this hotel stay.

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

Mark

it was a good stay

10/10

Exceptional

16 Sep 2025

Lynette

Clean room and quiet.

2/10

Poor

06 Sep 2025

Christopher

Yuck

I rent a room with a Jacuzzi tub once a month to soak my knees. The faucet was missing its chrome cover and was covered in nastiness from years of use. The bottom of the tub had a footprint and hair in it. I stayed for a few hours and just left and rented a room so.ewhere else.

Self

4/10

Poor

29 Aug 2025

Daniel

Poor service, not as advertised. Pool not heated. Room dirty. Breakfast consisted of 3 sausages and runny eggs. I would not recommend this place for my dog

10/10

Exceptional

26 Aug 2025

Samuel

Appreciated the early check-in. Easy process

Business Self

10/10

Exceptional

25 Aug 2025

Gordon

Very clean! Modren and rooms nice. Pool area well taken care of. clean, and nice! Staff was wonderful!!! We had been having a few unexpected this happen on our trip and when we got here the wonderful staff made us feel well taken care of and spoiled us which made our hard day better!!! The breakfast was great, and great strong coffee :). It was very quiet and relaxing outside and inside. The pricing surprised us in a good way compared to surrounding hotels so I have to say the stay was well worth it and more!!! Thank you for brightening our vacation!!!

Business_and_leisure Friends

6/10

Pleasant

11 Aug 2025

John

Small bathroom wi

8/10

Excellent

11 Aug 2025

Justin

They were really friendly there and nice and clean

6/10

Pleasant

10 Aug 2025

Verified traveler

Room was okay but needs a little maintenance in some parts room also had a weird smell when first arrived

Friends_and_family Family

2/10

Poor

04 Aug 2025

Charles

Jacuzzi hot tub the reason I rented the room did not work sheets had stains roomed smelled of marijuna place was a disappointment should be closed

Leisure Partner

6/10

Pleasant

27 Jul 2025

Bethy

Property was easy to get to and in a convenient location. Room was ok not exactly clean, bedside lamp only had one bulb pulled the dresser out to see if it was plugged in and behind the dresser has never been cleaned. Bathroom door lock was broken and door was arranged in a way that there was no way to stand in the bathroom and close the door without being in the way of the closing door. Bed was super hard and lumpy.

Leisure Family

4/10

Poor

27 Jul 2025

Christopher

Jacuzzi tub had spiders. Pillows were terrible. Facility wasn’t kept up.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Gauge

Very nice

4/10

Poor

23 Jul 2025

Jeff

Room was clean.
Furniture missing from room.
HVAC leaking water into the room.
Mold in corners despite a very good attempt to keep room clean. Mattress was horrible.

6/10

Pleasant

21 Jul 2025

Kristen

We loved the location for going to Alpine Valley. Front desk staff was efficient checking us in. The breakfast was underwhelming. It smelled kinda musty in the place, but we were happy because it was a convenient location for us.

Leisure Partner

6/10

Pleasant

17 Jul 2025

Fonda

I did not like that the pillows smelled strongly of body odor even with clean linens....just awful

Leisure

4/10

Poor

13 Jul 2025

Jennifer

Very disappointed in the cleanliness of our room. The amount of money that we payed did not match the experience.

Leisure Family

10/10

Exceptional

13 Jul 2025

BRIAN

Nice place to say

Friends_and_family Family

2/10

Poor

07 Jul 2025

Bradley

Don’t stay here! It’s literally a joke! Long story short. Owners are foreigners who do not speak English and live in unit #224. They have local help at the front desk only a few hours a day! There’s a sign most of the time “Sorry, we are away!” I was unfortunately there for a week. Nobody stays at this place. The parking lot at most would have 3-8 cars with 2-3 of these being owners and/or part time help. It’s two floors with about 25 rooms per floor (~50 units). The guest are always located to the rooms on the second floor directly around the owners room #224 so the owners can easily service/monitor the guest/rooms 25/7 to make their life easier since there is no employees most of the time. The owners are flat-out inconsiderate rude & disrespectful to guest. They work out of their unit. They open and close their unit #224 door at all hours 24/7. They talk down the hall loud at their relatives and scream at their kids… all living within their unit. They start making noises before 6am and continue throughout the entire day/night until 2am everyday. There’s a utility room next to their unit which they access 24/7 to wash towels, get stuff….etc. constantly opening and closing these doors. They cook food 24/7 in their unit smelling up the entire floor and causing smoke alarms to always go off.

Business_and_leisure Partner

10/10

Exceptional

03 Jul 2025

William

Great place

Leisure Family

6/10

Pleasant

01 Jul 2025

Martin

Check-in with a screen

The check in was on a screen, talking to someone away from the property. The audio was poor, the sign here wasn't working, and the receipt was completely wrong. None of the hotel information was correct. The checkout time was wrong, the phone number was a foreign number, the address was Address Line 1, the website was Yourhotelname.com.

4/10

Poor

22 Jun 2025

Verified traveler

Pass this one

The booking showed a couch in the suite we were planning on using for an additional sleeping arrangement in the suite and there was no couch. Often no one at the front desk. Vending machines not working. Bathroom door painted over so many times that it doesn’t close all the way. Freezer door doesn’t close because iced over

8/10

Excellent

17 Jun 2025

christopher

Nice place

Was very nice for an older facility

Partner

8/10

Excellent

17 Jun 2025

Kathleen

Great, safe, quaint and clean. Nice stay.

Business_and_leisure Family

8/10

Excellent

09 Jun 2025

Abby

Overall Rating: 3.5/5

My stay at this hotel was overall good! Upon arrival, the check-in process was delayed due to a computer complication, but the staff were incredibly friendly, apologetic, and accommodating, which made the wait much more pleasant.

There was no elevator, which initially concerned me due to a recent back surgery, but thankfully my room was on the first floor. The room didn’t have ceiling lighting—only a bathroom light and three lamps—but natural light helped brighten up the space. It was also nice having air conditioning in the room and being able to set it to a desired setting.

As for cleanliness, the room was mostly tidy and organized. However, I did find a hair in the shower and a smaller one on the toilet seat, which was a bit off-putting.

Despite a large group checking in after me, the room was surprisingly quiet, which I really appreciated. I didn’t get a chance to use the pool, but it’s a nice amenity to have available.

Breakfast offered a good variety of options, and the pancake maker was a fun and unique touch!

Overall, I’d give the experience a 3.5 out of 5. While the nightly rate felt a bit pricey, it was still a decent and comfortable stay. The location was especially convenient—close to the wedding venue, several fast food spots, and many nice golf courses in the area.

Partner

10/10

Exceptional

01 Jun 2025

Kimberly

Neat clean quiet. Very enjoyable stay.

Business_and_leisure

10/10

Exceptional

26 May 2025

Billie

I really just needed a room close to my daughters as we were leaving early in the morning. I was pleasantly surprised at this motel. I knew they revamped the place. My bathroom had a large beautiful walk in shower. The room was neat and clean. Pool is on the smaller size. Property is close to town but just outside.

Leisure Self

2/10

Poor

10 May 2025

Melissa

Got into the room it had no lights in the kitchen and we looked at bed and found bed bugs so we check out

Partner

10/10

Exceptional

20 Apr 2025

Tina

Easter visit

The room was very nice. I came to stay to visit with my mom. The staff was very friendly.

Friends_and_family Family

4/10

Poor

16 Apr 2025

jason

The hardwood floor (I prefer a carpeted floor) was dirty. The sheets were very old and thin. The curtains were janky and did not fully cover the window. The overall place was just in disrepair. This was our second stay there. There will not be a third.

Leisure Family

2/10

Poor

09 Apr 2025

Jesse

We stayed simply because the pool and hot tub for our children and website says i can use it but we get there and we are told its broken. Should be on website...this is false advertisement. Should be on website big and bold NO POOL OR HOT TUB

Leisure Family_with_children

6/10

Pleasant

28 Mar 2025

Mitch

Property cleanliness left much to be desired

Leisure Family

4/10

Poor

10 Mar 2025

Christine

Not Again 3-8-2025

I entered through the middle door of the hotel. That middle door was prompted open a few different times. I removed it so the door would be closed securely. The tops of the table weren’t clean, the end table had coffee or soda rings. The black out curtains didn’t fully closed…. Sunlight would be showing. The King bed was very uncomfortable & lumpy!!
Breakfast was included. The eggs & sausage links were cold. There was a microwave to warm up food. The pool was closed. Overall, not clean or comfortable family suite.

Friends_and_family Family

6/10

Pleasant

16 Feb 2025

Stewart

Nice hotel but very disappointed

Great location and clean and comfortable rooms. Very disappointed that the pool was out of order the entire week. Also the website states a guest laundry. We were told that haven't had a guest laundry \" in quite a while\" even though there are plaques on their wall directing to a guest laundry. Most disappointing was there was no hot breakfast, as advertised. Also posted with an \"out of order\" sign. The place was comfortable and clean, but having all these amenities not available was disappointing to say the least. Website should be updated with this information, when not available. Some sort of refund/ compensation should be given for this. Having a pool/ laundry/breakfast were among the reasons we chose this hotel only to be disappointed

Friends_and_family Family

6/10

Pleasant

16 Feb 2025

Stacy

The pool was closed. Remote call to check in.

Leisure Partner

6/10

Pleasant

06 Jan 2025

MICKOLINA

It wasn’t horrible…the bathroom was very small, the room needed to be deep cleaned and the pool was cold with bugs in the water. But the staff was nice, the location was good.

Friends_and_family Family

4/10

Poor

30 Dec 2024

Jason

Pool was too cold to use.Black mold in bathroom.

Leisure Self

10/10

Exceptional

26 Dec 2024

Wolff

We had a good stay.
Check-in was quick, the staff were friendly also the people on kiosk were nice.

4/10

Poor

20 Nov 2024

Aaron

Very small bathroom. Tiniest soap I’ve ever seen. Shampoo bottle appeared to be a half-used bottle they topped off with water. Terrible. My sisters room had no soap at all. Poor lighting by mirror to get ready. Holes in the window screen. Overpriced for what you get.

Leisure Partner

6/10

Pleasant

17 Nov 2024

Steven

The hot tub was broken they told us it’s been down for about a year

Leisure Family

8/10

Excellent

10 Nov 2024

Verified traveler

Very nice hotel

Business_and_leisure Family

4/10

Poor

27 Oct 2024

James

This is a bare bones hotel.

6/10

Pleasant

20 Oct 2024

Kirk D

The property is being remodeled, so it looked nice. The bathroom needed to be cleaned better. There was no soap in the bathroom, just shampoo.

Leisure Family

6/10

Pleasant

14 Oct 2024

Philip

Batroom and shower small. Could barely close door. Had to get new keys every evening, because they stopped working

8/10

Excellent

13 Oct 2024

Kristin

Nice place. Stayed in a 2 room suite. Second room didn’t have climate control, toilet shower room too small. Crappy pillows. Otherwise very nice.

Leisure Family

4/10

Poor

05 Oct 2024

Justin

Meh…. That’s the best way to describe it. Very uncomfortable bed and very mediocre breakfast. It is what it is…

Family

8/10

Excellent

02 Oct 2024

Matthew

It was a normal stay

Business

6/10

Pleasant

30 Sep 2024

Noelle

They really need to vacuum the carpets

6/10

Pleasant

29 Sep 2024

Kyleigh

they charged my card a $200 potential damage fee upon check-in without telling us and I don’t get that money back for nearly 2 weeks. Hot tub was empty, the shower had a partial door but not a full door so the floor gets super wet if you don’t put a towel down, you have to step into the shower to close the bathroom door because the bathroom is tiny. The vanity mirror is nice though.

Leisure Partner

6/10

Pleasant

18 Sep 2024

Lynne

I made the choice to choose this hotel for my friend and his 2 kids because it was just 10 minutes from my house. It was a stressful experience checking in for the 2 night stay because I booked it through Expedia to save money. And when I decided to extend the reservation for an additional 2 nights again thru Expedia, it was another hassle. My friend was told he had to check out by 11am. I had to call the hotel and tell them I had proof that they were paid for another 2 nights in the same room. After my insistence they magically found the extended reservation. It was stressful for my friend and myself and totally unnecessary. Can’t really recommend staying there because of the communication issues. They obviously don’t want customers using online apps to save money.

Leisure Family_with_children

6/10

Pleasant

01 Sep 2024

Cailee

Pool was dirty, room floor was very sticky and the room had an odd odor in general. Had to leave due to a family emergency within an hour of us being there and the receptionist did not know much about any of their policies but she was very nice

6/10

Pleasant

01 Sep 2024

Brian

This is a great place to stay at a reasonable cost in Burlington. Great for mountain biking!

Business_and_leisure Self

2/10

Poor

30 Aug 2024

Shauna

I called ahead because we were hauling an enclosed trailer and wanted to be sure there was parking and I was told there was but we had to take up like 5 stalls sideways and it was difficult to get in and out. Our room smelled like sewer and the floor had water coming up next to the bed if you stepped on it. No hand soap at the sink and only one garbage can outside the bathroom. We won’t be back.

Leisure Partner

4/10

Poor

28 Aug 2024

Steven

No physical person at check in and didn’t get a receipt as the printer wasn’t working. Also the entry of the hotel was dirty and people were gathered outside as well as inside (not guests). There was almost no food at breakfast and there weren’t many people there.

Leisure Family

8/10

Excellent

20 Aug 2024

Barbara

Average but decent.

The hotel is quite dated but if you need a place to stay and don’t want to pay the $75/day resort fees at or around lake Geneva, this place will be just fine. The lobby and pool area was very clean and the breakfast was decent. No complaints.

Self

10/10

Exceptional

19 Aug 2024

Judith

Clean and quiet.

Leisure Family

2/10

Poor

11 Aug 2024

Kenneth L

We had a king size bedroom but then they switched the room to two beds instead of one

Leisure Partner

8/10

Excellent

11 Aug 2024

margaret

We stayed here after a concert at nearby Alpine Valley. The room was quiet and clean and comfortable. Breakfast was very convenient in the lobby. The staff was attentive and courteous. No complaints for the price.

Leisure Family

4/10

Poor

09 Aug 2024

Verified traveler

It’s definitely a 2-star stay. I felt like they did what they could in terms of cleanliness, but overall uncomfortable with limited amenities. And please add lighting and a full length mirror! So dark to get ready.

Friends_and_family Friends

2/10

Poor

31 Jul 2024

Lance

Had to change rooms because our key stopped working and it took them 6 tries and never got it fixed. Sheets dirty, no manager on site.

Leisure Friends

6/10

Pleasant

28 Jul 2024

Maria

The price for the suite was too high. The third bed in the sofa was not usable and looked horrible. Breakfast was ok but the coffee selection was not good. If this is part of Wyndham chain.. it leaves a lot to be desired. The staff made it worth it.

Leisure Family

2/10

Poor

27 Jul 2024

David

HORRIBLE

Didn’t bother to stay after seeing how filthy the room was. Room smelled horrible, dead bugs in the drawers, food debris found on the chairs and couch. Pictures made it seem nice but in reality it was horrible.

2/10

Poor

21 Jul 2024

Robert

Nasty room smelled like wet dog rooms where to small bathroom was small

Self

10/10

Exceptional

20 Jul 2024

Katherine Maria

Friendly staff

Business_and_leisure Friends

10/10

Exceptional

15 Jul 2024

keira

It was great

Leisure Family

10/10

Exceptional

12 Jul 2024

Robert

The staff were amazing and kind, the owners mom and dad are super friendly. If we had any issues they ensured it was handled quickly. Breakfast had a wide variety of options, the kids enjoyed the pool and whirlpool. I will definitely be returning to that location for future visits.

Leisure Family

6/10

Pleasant

08 Jul 2024

Paul

Like the area of this hotel,its safe and quiet, what i didnt like is the floor was l
Kind of dirty

Leisure Partner

2/10

Poor

01 Jul 2024

Verified traveler

Lights out

The light in our bathroom didn’t work. They couldn’t fix it. Didn’t offer us another room, a discount or even a flashlight so we couldn’t shower or even have any privacy using the toilet. The public bathroom in the pool was filthy.

Friends_and_family Friends

6/10

Pleasant

30 Jun 2024

Nathan

Day of arrival the bathroom had hair all over, after one night’s stay and room service cleaning, it appeared they didn’t clean much of the bathroom.

Leisure Partner

10/10

Exceptional

29 Jun 2024

michael

For the most part clean and sharp from remodel … but found front desk unattended more then attended

2/10

Poor

23 Jun 2024

Brandy

Earwigs- Nasty hotel. Do NOT BOOK

There was construction going on which was not mentioned prior to arriving. Our room was dusty, and bathroom was moldy. We also found multiple earwigs and spiders in our room. Pillows were trash and lumpy. We brought up the concerns to the front desk and were brushed off as the were fully booked. No discount or refund offered. Called customer care and was told it could be up to a week before I hear anything in regards to contacting me about my concern.

Friends_and_family Friends

6/10

Pleasant

22 Jun 2024

Louis

No access to basic amenities, bottled water, snacks etc

Leisure Family

4/10

Poor

22 Jun 2024

Daniel

Sadly, the stay on Friday 7/21/24 was less than stellar. A very musty odor in the building and room. We stayed in a kitchen suite and although we asked for a coffee pot, one was not provided. We had to ask for clothes hangers, iron and ice bucket as well. No utensils, glassware, plates etc were provided or offered after my complaint to the staff. Will not stay here in the future!

Leisure Family

10/10

Exceptional

15 Jun 2024

Pat

Staff were very friendly

Leisure Family_with_children

10/10

Exceptional

10 Jun 2024

Daniel

It was good

6/10

Pleasant

09 Jun 2024

Linda

Plus side is they remodeled bathrooms and showers were excellent. Downside is needs a bit of refreshing such as curtains are not far from coming down, floors were dirty and found a few ants on floor. We booked a room for 2 nights and way overpriced! $450 is a bit much for the room we got. I probably would not stay there again although gal was accommodating behind desk. Our tv would not work so she did finally run down a remote that would work. Took 4 different remotes to work, So very pricy for what we got.

Leisure Pet