Holiday Inn Club Vacations At Lake Geneva Resort

10/10

Exceptional

04 May 2026

Dan

Everything about the place was perfect. I wish I could have stayed longer

Self

2/10

Poor

30 Apr 2026

Candice

Showed up with two small children and was not able to check in. Had to get another hotel instead. Eventually got a refund after spending literally 9 hours on the phone. Nightmare.

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Anuj

Spacious, clean room with great decor. Loved it!

Family_with_children

8/10

Excellent

26 Apr 2026

Gretzalee

Staff was great, clean room, clean full kitchen, near a target and Walmart, which is helpful if you wanna stock up on groceries and snacks. This place is great for families, a couples getaway or solo relaxing trip.

Family_with_children

10/10

Exceptional

26 Apr 2026

Janet

I enjoy staying at Holiday InnVacation Club because it feels like a 2nd home. The design setup is unique. Has everything that I could possibly need.

Family

10/10

Exceptional

26 Apr 2026

Marisa

The Villa was perfect for a weekend dance convention.
The master bedroom was so spacious and had an extra counter and sink. The kitchen had a full sized refrigerator and table for 4.
The Living Room was so nice with several chairs a desk and a sofa bed.
Beautiful views of the golf course and a covered deck 😀
Would definitely come back !

Family

10/10

Exceptional

24 Apr 2026

Kendra

Absolutely amazing property exceeded my expectations. Most definitely will travel there again.

Friends

8/10

Excellent

19 Apr 2026

Nicole

Room clean, bed very comfy, we picked a room with kitchenette abd had everything i needed to cook the food i brought with us. The property is spread out ave of we wanted to use the pool or hot tub we would have had to drive to that building, so that was disappointing. Breakfast was not included but there were the restaurants on site if we had wanted to purchase our meals there. Beautiful campus.

Partner

10/10

Exceptional

19 Apr 2026

Rebecca

I had a wonderful stay at this property! The atmosphere was welcoming, the space was clean and comfortable, breakfast/dinner buffets were delicious. Everything exceeded my expectations. I’d definitely come back again.

Friends

10/10

Exceptional

19 Apr 2026

Megan

Everyone was friendly. My room was nice and clean. The resort was huge with so much to do. I would definitely recommend!

Family_with_children

8/10

Excellent

15 Apr 2026

Stephen

So the property was nice but there were a few oddities when we compare to other facilities. The room door opens directly into the bedroom, so you have to walk through the bedroom to get to the rest of the rooms. Somewhere it mentioned they had dvd players in the rooms but there were none to be used (we called the main desk). Most facilities have a pizza pan, but again there were none (called again). They have on-site gas barbecues but there were no tongs in the rooms or alongside the BBQs.

Partner

10/10

Exceptional

12 Apr 2026

Nena

Great experience

8/10

Excellent

10 Apr 2026

Erin

Rooms were pretty clean. Beds were comfortable. Nice to have a full kitchen and washer/dryer in the unit.

8/10

Excellent

08 Apr 2026

Beyonce

Water park was very cold and the room was not the cleanest. It smelt like someone lived there and it was very dusty.

Family

10/10

Exceptional

07 Apr 2026

Mohamed siddic syed

We love it, I am sure visit again

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

Shannon

Everything was perfect nice and clean. Great customer service. 10/10 highly recommended the stay.

Family_with_children

10/10

Exceptional

07 Apr 2026

Charlotte

This was the perfect little spring break getaway for us and the kids! Stocked with all the little things, we really enjoyed the oven and tub. The shuttle to the waterpark was very convenient and the staff were very helpful.

Family_with_children

10/10

Exceptional

06 Apr 2026

Jasmine

Everyone was very nice and accommodating

Family_with_children

10/10

Exceptional

03 Apr 2026

Gladys

Clean room

Family_with_children

10/10

Exceptional

31 Mar 2026

Sharkira

Everything was excellent!! No issues! I would recommend this place to anyone.

Family_with_children

10/10

Exceptional

31 Mar 2026

Margaret

Our stay was wonderful! The place was bigger than I thought, check in process was super easy and all the staff at the Grand Geneva were helpful and accommodating! I loved that we could use all of the amenities at the resort

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

CREDELL

The stay was nice. I wish check out could be around 11am instead of 10am.

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Colleen

This establishment DOES NOT have a waterpark although they advertise it.
The waterpark belongs to Timber Ridge Resort which is very close and on shared grounds but admission is not included with the stay at Holiday Inn. The room accommodations were very nice and clean though. The main purpose of my visit was for my kids to enjoy their break and it was still ok but website was a bit misleading.

Family_with_children

10/10

Exceptional

27 Mar 2026

Emily

Loved it , I booked this trip last min due to my kids not telling me they was soon to be on spring break(what happened to April !) the price for 4days/3nights was great .lobby was amazing,rooms was spacious and wonderful(one bedroom villa) have everything You need in the main building ,my kids loved the fire pit outside the villas .we made s’mores (purchased s’mores kit in the lobby store ). Only thing wrong was the tub was stopped up so they had someone fix it but made the shower not work so that was that ..rate 9/10😊

Family_with_children

10/10

Exceptional

27 Mar 2026

Jacqueline

Clean room staff were great.

Friends_and_family Family

8/10

Excellent

25 Mar 2026

Catherine

Timber ridge was definitely run down poolhad algae

Friends

10/10

Exceptional

24 Mar 2026

Carmelo

Clean room

10/10

Exceptional

19 Mar 2026

Teri

We had a wonderful time. The staff was amazing and will definitely be staying there again.

10/10

Exceptional

18 Mar 2026

Brian

Room was clean
Staff was top notch

Partner

10/10

Exceptional

16 Mar 2026

Sonya

My room was very clean the staff was great and very prompt and I loved there texting system....the only thing I didn't like was the stairwell had a bad smell and not as clean.

Partner

10/10

Exceptional

10 Mar 2026

Tracy

Everything was clean and the room was perfect. Every staff member I encountered was super kind and helpful.

10/10

Exceptional

09 Mar 2026

Jerry

We live in Georgia and come in to visit our grandchildren in Lake Geneva every few months. The last few visits we have stayed here, It has become our home away from home when traveling here. The rooms are very clean and the property provides us with amenities for our children & grandchildren to come visit and enjoy much needed family time. Highly recommend if you're visiting Lake Geneva!

Partner

2/10

Poor

08 Mar 2026

Shane

The upstairs neighbor stomped and ran around from 11pm-1am, last time I checked. We did text you and supposedly security came but the noise didn’t stop and when reported at check out, we were told sorry and want some free coffee. Are you serious. Last time we went they charged us for a spa visit no one booked so their “sorrys” don’t go very far.

Partner

10/10

Exceptional

24 Feb 2026

Victoria

The room amenities were perfect for a longer stay and the room was very clean.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Kate

Perfect view from the room

Family_with_children

10/10

Exceptional

22 Feb 2026

Sherree

Clean room, nice comfortable bed friendly staff!!

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Fredrick

The staff was outstanding and the amenities were off the Richter scale. I love this place. The grounds were beautiful.

Leisure Partner

10/10

Exceptional

21 Feb 2026

Erica

Great!

10/10

Exceptional

19 Feb 2026

CESAR

Clean room.
The only bad thing was that the Grand Geneva Hotel makes sure to let you know that they are only there to check you in nothing else. We were there for three nights, and nobody ever came to take garbage or anything.

Family_with_children

10/10

Exceptional

19 Feb 2026

Kimmy

Clean room amenities

Family

10/10

Exceptional

18 Feb 2026

Pamela

Very nice stocked rooms

10/10

Exceptional

09 Feb 2026

steven

Amazing staff!!!! Great atmosphere and experience! Had a wonderful time!

Leisure Partner

10/10

Exceptional

08 Feb 2026

ma isabel

Staff are great, and perfect for family

10/10

Exceptional

31 Jan 2026

Parker

Y

10/10

Exceptional

25 Jan 2026

Milka

Great!

2/10

Poor

25 Jan 2026

Keri

Unfortunately our stay never happened. After driving to the resort with 2 families, we went to check-in, only to find out that they didn't have a reservation for us, because they said Expedia did not create the reservation. Even though I had 5+ emails from Expedia with all of my reservation information and my itinerary number, etc. So we quickly had to find a different resort to accommodate us for the weekend. I will NEVER book through Expedia again!! Beware with booking through Expedia or any 3rd party booking services!!!

10/10

Exceptional

25 Jan 2026

David

Yep

Leisure Family

4/10

Poor

17 Jan 2026

Katie

We stayed in the most reasonably priced room to get acces to moose mountain waterpark. Passes to moose mountain are an extra cost. I swear the listing said breakfast included, it was not. They expect you to take your trash to the dumpster at checkout. The room was hard to regulate temperature on the first floor. If the living area was comfortable, the bedroom was too warm. We even left doors open and turned on ceiling fans. The walls are paper thin. We could hear snoring in the room above us (there wasnt a room immediately next to us on that side). I could hear doors closing and walking in the room next to us. The shower didn't want to get warm either. There also was no vending or ice machines in our building.

Room Positives: nice view and the room was in clean shape. Enjoyed the artwork.

The waterpark was disappointing. I would say maximum age for enjoyment is 8yrs. There are only 2 big slides (1 tube, 1 body). There are not enough tubes, had long waits for tubes to do the tube slide (especially a double). The adult hot tub is pretty nice. The indoor/outdoor hot tub is always packed and people don't follow the over 6yrs old rule. The maximum age limit for kids to get enjoyment out of this park is 10yrs old. Even then, a half day is sufficient to get everything out of it. If you want a waterpark resort experience, you're better off going to great wolf in gurnee, IL or any indoor waterparks in wisconsin dells.

Leisure Partner

8/10

Excellent

16 Jan 2026

LaTonya

My room was very clean, which I appreciated. We booked a suite, but the first one opened directly into the bedroom, and being on the first floor, I didn’t feel comfortable with that layout. I requested a room change, and the staff handled it quickly and professionally, which I really appreciated.

One thing that was a bit confusing was the inconsistency between suites—some had a full kitchen while others only had a range top. It would be helpful to know that in advance when booking.

Overall, the stay was quiet and peaceful during the week, which was exactly what we wanted. When we arrived on Saturday afternoon, the atmosphere was completely different—lots of people, plenty of activity, and a lively environment.

The only real downside was that the room felt drafty. We ended up putting a towel under the door to help block the cold air.

Aside from those small issues, it was a comfortable stay with a good stay.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Dustin

Clean room, everything was great

Leisure Friends

6/10

Pleasant

05 Jan 2026

Patti

Be warned even though the main pic for this stay shows a waterpark, it is not included with this stay. The room was very nice and the hotel staff was lovely but our grandkids were very disappointed and we had to pay $30 per person/per day for a small waterpark that was is a separate location.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Nena

Amazing

Leisure Family

10/10

Exceptional

04 Jan 2026

Samantha

All around great stay. Staff was friendly and all amenities were very nice. Did have laundry in the room which was a good surprise. The only complaint was very thin walls so you could hear everything

10/10

Exceptional

02 Jan 2026

CREDELL

I loved the room and all the amenities for what i paid for it.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Tony

The property was very nice and the rooms were wonderful.
They have a quiet time from 10:00pm / 6:00pm that they didn't tell my family about and security issue me a ticket I was very upset about it.

Leisure Family_with_children

6/10

Pleasant

30 Dec 2025

Ajsa

The room and amenities were nice but we had a terrible location. Dog barking all night next to us and people partying above a next to us . People running in the room above us until 2 am. Our whole family was exhausted the next day.

10/10

Exceptional

16 Dec 2025

Susan

The staff were all super friendly and responsive to any questions or needs we had.
The hallways and window sills in the hallways in building 6 need dusting and cleaning.
Our room was very clean although had a slight bad odor on entering.
Welll supplied unit.

Friends_and_family Family

8/10

Excellent

13 Dec 2025

scott

The room was a good value. But it is showing some wear and some fixes that were low quality

Leisure Family_with_children

10/10

Exceptional

08 Dec 2025

Sheavoun

The Christmas decorations were spectacular!

Self

10/10

Exceptional

07 Dec 2025

Thomas

We loved the amenities. It could've been even better if they upgrade the toilet paper.

Business

10/10

Exceptional

01 Dec 2025

Tonya

‘

Business Self

10/10

Exceptional

01 Dec 2025

Lisa

Everything was Wonderful. We went there for some peace and healing. I just lost my
Oldest d she died suddenly from a heart attack at 40 years old. She died September, 19 2025. Its veen very hard for us. Abba Yahweh has been with us every step of the way him His son Yahshua the Messiah.

Holiday Inn Club Vacation Hotel. Has been really great. It was clean and everything we needed was provided. The room was beautiful also the view. If we needed anything they were there in a few minutes. All the staff were kind, courteous and professional. We enjoyed our stay immensely. Thank you.

Leisure Family

10/10

Exceptional

13 Nov 2025

Chantel

Ladies Night /Weekend

10/10

Exceptional

11 Nov 2025

Shonna

This hotel more than exceeded my expectations! I have officially claimed this as the hotel I will revisit each time I am in Lake Geneva. It felt like I was at home. It was spotless. Everything I needed was readily available. Perfect location. Perfect amount of space. Full kitchen. Washer and dryer and full sized refrigerator. I fell in love. For my next visit I will have to bring extra pots and pans but other than that I have no complaints. I am so in love!

Leisure Partner

10/10

Exceptional

09 Nov 2025

jerrold

Had a blast!!! Will definitely be back. Very clean and fresh.

8/10

Excellent

30 Oct 2025

Wendy

The property itself was beautiful.

10/10

Exceptional

29 Oct 2025

maura

Nice place

Friends_and_family Family

10/10

Exceptional

21 Oct 2025

Lemeenah

We had a wonderful 2 night stay here. I would definitely recommend this place. The only thing I didnt like was the little red and black bugs that were outside our door bad, I dont know if they were so bad because weather changing and they'll soon die off, but other than that we will be going back.

Leisure Partner

10/10

Exceptional

17 Oct 2025

Cristalyne

Very clean, spacious, family friendly and private.

Leisure Family_with_children

8/10

Excellent

16 Oct 2025

Kent

Nice kitchen, bath amenities and bedding. Noisy and needed some updating. Gaps under front and adjacent room doors. Holes in screens and the barbecue grills had rusty interiors.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Chor

We were initially not happy. A bunch of flies and wood bugs were flying around. After we got rid of them, the rest of the stay was great. The room was comfortable and spacious.

Leisure Family_with_children

8/10

Excellent

13 Oct 2025

Robert

Clean room

Leisure Partner

10/10

Exceptional

12 Oct 2025

Noel

Perfect Getaway

It was the most relaxing getaway that i have experienced. We want to book for next year already. Everything was perfect for my birthday getaway.

Partner

10/10

Exceptional

07 Oct 2025

Allen

Great stay will come there

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

Tatiana

Love this location. Will definitely be back.

Leisure Partner

2/10

Poor

06 Oct 2025

Tony

Room was beautiful and clean, but our first room was infested with stink bugs. They did move us to a new room and gave us a $50 meal voucher, but the new room still had a bug issue as did the breezeway, just not as severe as the first room. Then as my wife was checking out the elevator stopped working. They sent an engineer over right away, but my wife was wary to get in because it kept stopping and getting stuck. When I called the resort, they made it seem that the problems were out fault as we checked out an hour late (we assumed it was an 11:00 am check out, yeah our mistake, but who's ever heard of a 10 am checkout) and there was nothing they could do beyond another breakfast voucher on our next trip up there because we had booked through Expedia.

Business_and_leisure Family

8/10

Excellent

06 Oct 2025

anna

The Check out 10 am is too early

Leisure Family

10/10

Exceptional

04 Oct 2025

Towanda

Clean rooms

Leisure Family

10/10

Exceptional

30 Sep 2025

Timothy

Just renovated

Business_and_leisure

10/10

Exceptional

28 Sep 2025

Giuliana

Great property! Very close to grand Geneva and got to use all the amenities

Leisure Partner

10/10

Exceptional

23 Sep 2025

Kevin

I was pleasantly surprised

10/10

Exceptional

19 Sep 2025

Scott

Everything was awesome!

Partner

10/10

Exceptional

03 Sep 2025

Dev

Location and weather

10/10

Exceptional

02 Sep 2025

neha

I liked the rooms , with kitchen and sofa bed !

Leisure

10/10

Exceptional

01 Sep 2025

Bonnie

The rooms are nice and clean, staff is very professional, friendly, and helpful. I would recommend this place 100%, the price of rooms is reasonable considering how much there is to do.

Leisure Partner

10/10

Exceptional

30 Aug 2025

James

Other than the sign in process, which was a little confusing due to the GPS and the address, the stay was very nice. The room was clean, staff was friendly and helpful. The spa and workout facilities were clean and in good condition. Would go back again.

Leisure Partner

8/10

Excellent

29 Aug 2025

Breanna

We really liked our stay. Some of restaurants were not open when we wanted to go. We thought maybe it had more adult sports/activities included than it did have for free. The place was very nice and clean.

Leisure Family

10/10

Exceptional

24 Aug 2025

John

50th Wedding Anniversary Trip

Thoroughly enjoyed our stay! Proximity to Lake Geneva, great restaurants, that “endless summer” feel all made our trip so enjoyable! Our room was a great value! We had a nice view of the golf course from our balcony too!

Partner

10/10

Exceptional

19 Aug 2025

lilienthal

Wonderful stay!

I was attending a retreat at the Grand Geneva Resort, which was a 3 minute drive away. I could have walked about 20 minutes or requested shuttle service from my room to the meeting room at the resort, but I was glad to have a rental car. I enjoyed walking for exercise and fun around the spectacularly beautiful golf course.

If you are a swimmer, bring a cap and goggles because Grand Geneva has a very nice indoor lap pool. Vacation club guests have access to all resort amenities except for outdoor pools (everyone uses the outdoor pool closest to their room). I wish I had taken full advantage of the spa.

Everything was wonderful, especially the staff. The only minor issues were that the tea kettle was burnt on the inside and the garbage disposal was not working well. I was in room 536. I didn't give the property the highest score for eco-friendliness because there was no place to recycle.

Self

8/10

Excellent

11 Aug 2025

Christopher

We loved the location of the resort, off the path from the city for a peaceful stay but close enough to quick grab something if needed. The resort property was beautiful, although we didn’t get to try a lot of the amenities. We enjoyed the breakfast buffet, coffee shop and the outdoor pool with the kids area. We stayed at the Holiday Inn Club section of the resort and weren’t impressed with the bed comfort (the mattress was very hard) and the pillows were too flat. Otherwise we loved our balcony overlooking the golf course and the rest of our stay and would consider staying again.

Leisure Family_with_children

4/10

Poor

11 Aug 2025

Jeff

Room / beds were very acceptable. We had a big issue with the check in process. Had 4 rooms reserved over 3 days. During check in process we made a point to desk staff that 1 room wouldn't be used until the next day but would be for the other 2 nights.. In the meantime the desk resold the room to others. When our last party arrived for check in as it was described they would be they advise there was No room for them. After much discussion with the desk they did find another room for use but this all took about 1.5 hours to handle at aprox 12 midnight. There is No question that the desk people didn't properly note what was going with our reservation. Their only comment was\" not sure how this happened\"

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Barbara

Exceeded my expectations!

Leisure Family

10/10

Exceptional

08 Aug 2025

laura

You can hear the people above us, there kids where running around all the time into late night. Also they were very loud!

8/10

Excellent

04 Aug 2025

Tiffany

Overall good

Overall the stay was good. The noise level could be better controlled. We could hear everything outside our room. Also room had a lot of nets.

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Adam

The accommodations were more like a stylish one-bedroom apartment than a hotel room. Soaker tub off of the bedroom and spacious walk-in shower in the bathroom were wonderful. It’s possible to bring food from home and cook at the apartment if you’d like, but there are many restaurants nearby, too, and at the resort. Downtown Lake Geneva and Riviera Beach are about a 10-minute drive away. We also had access to the indoor pool at Grand Geneva Resort, which was large and enjoyable. We are very likely to return.

Leisure Family

10/10

Exceptional

03 Aug 2025

Maureen

Clean . Updated . Nice staff

2/10

Poor

03 Aug 2025

Faramarz

We pulled into the hotel at the stroke of midnight, weary from our journey only to find that the sofa bed in our suite was broken, leaving us without a proper place to rest. The following morning, we eagerly went down to the restaurant for breakfast, anticipating a delightful meal to start our day. However, to our shock, the server presented us with a bill exceeding $100 for our breakfast, despite our reservation clearly stating that all morning meals were included with our suite.

When we approached the manager to resolve this discrepancy, she coldly dismissed our concerns, claiming it was a scam and insisting we had never paid the breakfast fee. Frustrated and feeling unheard, we reached out to Expedia support, detailing our disheartening experience. They advised us to check out, promising a refund for the ordeal we had just endured.

Overall, our time at this hotel was marred by a complete lack of customer service, leaving us profoundly disappointed and wishing we had chosen a different place to stay.

8/10

Excellent

02 Aug 2025

Verified traveler

We had a wonderful stay at Holiday Inn club vacations villa,the only thing which i don't like is early checkout at 10 A.M. The check in is at 4 P.M and checkout time is very inconvenient. I asked the front desk for an extra hour but the lady flatly refused. I request the management to look into this matter seriously.

Partner

4/10

Poor

01 Aug 2025

Kaylee

The property is nice. However, we were frustrated because it was in the 90's with a heat advisory and our air conditioning worked poorly. It was 81 degrees in our room when we just arrived. It never did get below 75 degrees in the room. We got poor sleep both nights we were there and it wasn't even fun to be in the room. We contacted the front desk and someone did come look at it and said everything was running properly. I then emailed Holiday Inn about this experience and never got a response. The door to our room was also left propped open when we arrived so the room had gnats all over. Disappointed in the customer service as this could be a great place to stay! Nice property and lots to do around.

Leisure Friends

10/10

Exceptional

30 Jul 2025

George

Very nice location, very nice resort.

Leisure Family