The Ridge Hotel

6/10

Pleasant

27 Jun 2026

John

I did appreciate that the air conditioning was turned on when I arrived. However there was a faint smell of pee emanating from the A/C. Location worked. Unsure if there was supposed to be daily room cleanings as I had zero for 4 night stay (though I did not need it). Website provides little accommodation information on what to expect. The room was old and worn out. Various paint opportunities as well a a loose shower head fixture that has broken away from its seal on the wall. Bed was hard

Self

2/10

Poor

27 Jun 2026

Haocheng

Cockroach’s and awful smelled with drinks everywhere. The room smells like someone pissed themselves on the floor

2/10

Poor

25 Jun 2026

Matthew

Crumbs on bed; dust all over the floor; thin walls.

Self

10/10

Exceptional

24 Jun 2026

Francesca

The Ridge had everything I needed in an excellent location. Check in was so easy and the rooftop was amazing.

2/10

Poor

24 Jun 2026

Michelle

Grim.
Nothing in the lotion dispenser
Dirty bedside table.
Dirty floor.
Loud incessant bed thumping and grunting from next door - walls paper thin. Sketchy guests/clientele

8/10

Excellent

24 Jun 2026

Daniel

Well-located, convenient, clean, no-frills accommodation.

Self

10/10

Exceptional

24 Jun 2026

Kunal Kedar

Convenient

Self

8/10

Excellent

21 Jun 2026

Denise

Thank you!! Our second time around!

Partner

10/10

Exceptional

21 Jun 2026

Antonio

Great all around experience at a reasonable cost. Amazing location. Will be back!

Self

10/10

Exceptional

21 Jun 2026

John

Clean room helpful staff

Partner

10/10

Exceptional

21 Jun 2026

Phyllis

Pleasant staff and clean

Partner

10/10

Exceptional

19 Jun 2026

Devon

Amazing stay! No use of cards, everything is contactless, made it very easy and better experience 😄

Partner

10/10

Exceptional

16 Jun 2026

Rodney Lee

This was an affordable option for me for a week in Manhattan. I was little nervous about the check in process and what to expect, but everything was seamless. Communication from the hotel was great. This a VERY basic hotel and there are definitely no frills, but the room was room was perfectly fine. Clean. No closet and no dresser. No maid service unless you pay extra. You can get fresh towels and linens on your own from the basement. A bit noisy on the weekend nights (I was on the 2nd floor), but nothing I couldn't tolerate. Contrary to what I had read there is always someone at the front desk and they were all very friendly and helpful. I would stay here again without hesitation.

Self

8/10

Excellent

13 Jun 2026

David

Excellent location. Especially if you want to be around the LES. rooftop is wonderful. Closet space was meh

I’d stay again

Self

10/10

Exceptional

12 Jun 2026

Joephine

The staff were so helpful. The hotel was lovely and great location.

Family

10/10

Exceptional

11 Jun 2026

Deysi

Super easy check in and out! Rooms was super small but it was perfect for a shoet weekend!

Self

10/10

Exceptional

10 Jun 2026

Dustin

Everything was as advertised. Location was extremely convenient, room was almost soundproof on a busy street. There was someone at the desk at all times, even late at night. Would definitely stay here again.

Family_with_children

8/10

Excellent

08 Jun 2026

DAVID

Very Good location, subway is 2 stores down and the night life is very close.

8/10

Excellent

08 Jun 2026

Sam

We enjoyed our stay.

Partner

8/10

Excellent

07 Jun 2026

Robert

Bathroom/shower could’ve been cleaner. HVAC didn’t work so window AC was installed which made street noise very loud.

Self

6/10

Pleasant

06 Jun 2026

JEAN

The hotel is on a busy corner in a busy neighborhood and is pretty minimalist given how much we paid - way overpriced. Our room was tiny with an uncomfortable bed and a bathroom so small you could barely get in there. Just one person at a time at the front desk but everyone was very helpful.

Partner

8/10

Excellent

05 Jun 2026

jason

Disgustingly dirty microwave. Stains on the headboard. Squeaky bed.

8/10

Excellent

02 Jun 2026

Francisco

The hotel is not bad and is in a good location. Our room was clean, the bathtub had rust on it, though. Also, the toilet paper is cheaper than toilet paper in public bathrooms. One of the things that disappointed us the most is that the pictures of the rooftop area are misleading and outdated. The rooftop does not look like what they’re making it look like in the pictures. It’s under construction and covered now.

Partner

10/10

Exceptional

02 Jun 2026

Sergey

I love this hotel. Very functional, nice terrace on 7th floor, clean and absolutely amazing and fast to answer staff. Affordable :) considering NYC rates

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Irene

Great location and value. Rooms are small but we are talking NYC. We slept 3 in our room and we were comfortable. I would definitely recommend it.

Family

6/10

Pleasant

01 Jun 2026

Justin

Second time staying at the Ridge Hotel in the L.E.S. My girlfriend & I really enjoyed it the first time we stayed so figured, why not book again? It is definitely prime real estate location wise. We love the rooftop amenities as well & the staff we encounter is always friendly. Though unfortunately on this visit our Air Conditioning did not work and our thermostat did not reach below under 80 degrees (83 at it’s warmest) when it wasn’t even that warm outside on any of the days we were booked. We had it set to cool and no matter what it never did. Waking up sweating & getting out of the shower to start sweating also is not something fun whatsoever. Definitely the reason I would dock them down for this visit.

Partner

2/10

Poor

26 May 2026

Evans

Just an extremely small room. Pictures were very misleading and the room was on the ground floor quite literally right next to the main entrance door which I’ve literally never seen before in my life.

Did not feel very safe with my room being right next to the main door. Felt like there was a lack of privacy given that there was minimal sound proofing. I could hear conversations outside and my own conversations could be heard from outside.

Overall would not recommend and will not be staying here again.

Family

10/10

Exceptional

24 May 2026

Sara

Nice and helpful front desk staff. Our room floor was a bit dirty but the bed and shower were clean. Great location and convenient transportation options nearby. Would stay again,

Family

10/10

Exceptional

24 May 2026

Juana

The room was very clean, and the hotel was in a perfect location. Every staff member I encountered were very helpful. I had a great stay.

Self

10/10

Exceptional

24 May 2026

Christine

great location. very friendly staff. awesome value

Friends

6/10

Pleasant

20 May 2026

Eva

There were items left from previous guest.
Garbage under bed

Family

8/10

Excellent

19 May 2026

Gary

On East Houston Street. Easy access to the East Village. Russ and Daughters (bagels) nearby; large Whole Foods a couple of blocks away. Very nice roof deck with large portion of it covered. Room was small, but adequate - I was only there for a couple of nights. Bed comfortable. New York is expensive and there are more luxurious accommodations elsewhere - for a couple hundred dollars more per night! I'd stay here again.

Self

10/10

Exceptional

19 May 2026

derek

You can check in online without needing front desk
Roof top a bonus Which unlike picture is now enclosed with glass doors allowing more use

Partner

10/10

Exceptional

19 May 2026

Patrick

Check in is cumbersome, the rest is great.

8/10

Excellent

18 May 2026

joel

Inside good. Location an issue. Kind of what you pay is what you get.

Family

6/10

Pleasant

18 May 2026

Mahalya

Cons:
Bathroom sink was backed up when I checked in the evening. Altough they said theyll send someone the next day, no one came until I called again around noon. Someone was at my door within 10 mins and fixed the issue for my stay.
The thermostat couldn't warm my room, the vent was blowing on me even though I tried to turn if off, the room was cramped. No sugar/utensils for the coffee

Pros: fast self check-in and check out, fridge and microwave in the room.

Self

8/10

Excellent

17 May 2026

Mary

The rooms were typically small, as most are in NYC. The staff was nice and the check in process and keyless entry were easy. The beds were quite hard and could have used more blankets and pillows. I asked for additional towels and was told I had to retrieve them from a shelf in the basement, which was well stocked with more.

Friends_and_family Family

10/10

Exceptional

17 May 2026

James

Great property. Quiet. The room has a mini fridge , microwave and coffee maker. There was a coffee maker in the lobby which also has French vanilla creamer (a nice plus).

Friends

2/10

Poor

15 May 2026

Michael

If you want to know how life was living in a tenement in NYC, stay at the Ridge Hotel. Whatever you do, if they assign you to room 101, run away. You are LITERALLY trying to sleep in the lobby. It is a door adjacent to the lobby and the main door, and all night long you hear people talking, the door opening and closing. At one point, we had to get out of bed and ask the people in the lobby to be quiet, there are people trying to sleep in this room RIGHT OFF THE LOBBY. Being on the ground floor, all conversations taking place outside the window on the street were clearly heard. There are no keys, you have to remember the code for the main door and a code to get into your room. If you don't have a smart phone, you're s**t out of luck. There was no warning, no option to say \"this room is off the lobby and could be disturbing\". Thankfully we only booked one night so we only had one night of restless sleep. We will NOT be back, and if they assign you room 101 - - - caveat emptor.

Partner

8/10

Excellent

15 May 2026

John

Air conditioning, heat, and shower were good. Good location on East Houston Street, near many shops and restaurants and not far to subway

6/10

Pleasant

15 May 2026

Thomas

Location is the singular benefit to staying here.

Self

10/10

Exceptional

15 May 2026

Laurie

Great stay in a great area. Easy access to subway and taxis. Rooftop deck is excellent. Room was simple but fresh. Definitely will be back.

Friends_and_family Family

6/10

Pleasant

14 May 2026

Michael

The staff Wilma was exceptional very helpful with directions transportation and restaurant referrals. Bed was too firm and uncomfortable

Partner

10/10

Exceptional

14 May 2026

Flavio

Super clean. Everything works.

6/10

Pleasant

07 May 2026

Eric

Need a code not keys to enter the building and your room. The problem with that is the room doors automatically lock so you need to manually unlock it which that, combined with the automatic closing of the door turns into a VERY loud experience everytime you or a neighbor does that. So all you hear (and very much feel) are these loud BANGS every time someone enters or exits their room. I barely slept because of this.

Self

10/10

Exceptional

06 May 2026

Eilish

Very pleasant stay! This is such a find on the lower east side and I’d definitely stay here again. The rooms are small but well designed. The staff at the front is great and helpful. The location is super convenient. If you want a clean and safe place to stay with good access to lower manhattan, I recommend the Ridge.

Friends

4/10

Poor

05 May 2026

Tracy

Air con not working properly; finishes all fraying and worn; what seems to be non-compliant electrical setup (extension cord for appliances?); minimal low-quality bedding with no blanket/no extra warmth; minimal and threadbare linens, with very little supply in the basement (didn’t enjoy having to go to the basement to scrounge for supplies at $300 per night. Would not recommend to anyone over the age of 25

Partner

8/10

Excellent

05 May 2026

Stanley

Great location near diverse restaurants, neighborhoods and subway stations. Excellent hotel for solo travel.

Self

8/10

Excellent

04 May 2026

christopher

The girl at the front desk was awesome, i did not expect anyone to be there, but im glad she was

10/10

Exceptional

04 May 2026

Jamie

Great location! Super chill vibes! Awesome views!! Cool artwork! Would definitely recommend!!

Friends

8/10

Excellent

02 May 2026

Pablo

Attentive and supporting staff.

Partner

10/10

Exceptional

02 May 2026

Kristin

I would definitely return!

Self

8/10

Excellent

01 May 2026

Wendy

Fairly simple property. Very Reasonably priced w/ Easy check in/out & Good location.

Self

6/10

Pleasant

01 May 2026

Yupawan

The hotel was quite noisy, door slamming was very loud and could be heard clearly from the room. The floor didn’t feel very clean. However, the staff were very friendly and welcoming, which I really appreciated

Partner

10/10

Exceptional

30 Apr 2026

Miriam

I’ve lost count of the number of times I’ve stayed at The Ridge. It’s the only place I stay in Manhattan- 3-4 times a year. It feels like staying with friends—I always know I’m in good hands. Despite what you might read elsewhere there is a staffed front desk (some of the friendliest people you’ll meet) & luggage storage. They go above & beyond to make your stay comfortable often allowing early check-in or late check-out if they can.
Each room has a microwave/ mini fridge & with a Whole Foods just two blocks away it’s easy to keep things budget-friendly. The rooms aren’t huge but they’re clean & have everything I need. There’s even an HDMI TV—I always plug in my Roku stick. Perhaps, one of the best features is the rooftop terrace -with breathtaking city views.
The location is perfect—walkable to Little Italy, Chinatown, Washington Square, the East Village, Katz’s, Russ & Daughters & Yonah Schimmel Knishes just a block away. The subway is a quick 3-minute walk. I travel solo & I’ve always felt safe here-day or night.
Yes, there’s street noise—it’s New York—but a white noise app solves that. For the price & convenience The Ridge can’t be beat. I almost didn’t write this because it feels like my secret hidden gem but it truly deserves the praise. Huge thanks to Jasmine, Wilma, Edgard, Orlando, & the young man who had to keep delivering packages to my room on my recent stay. If anything comes up, just ask— they handle everything quickly & kindly. I’ll never stay anywhere else!

Self

4/10

Poor

30 Apr 2026

Lisa

There was a smell in my room.

Self

8/10

Excellent

29 Apr 2026

Karen

Close to many restaurants and the Tenement Museum, friendly staff, comfortable room.

10/10

Exceptional

29 Apr 2026

Hernan

Great stay

10/10

Exceptional

29 Apr 2026

Laura

Room was clean. Safe, secure building. Nice rooftop patio. Jasmine at the front desk was so helpful and friendly. It was loud but it's New York so you should expect that. It didn't affect my opinion of the hotel. I'd stay there again!

Friends_and_family Friends

8/10

Excellent

27 Apr 2026

Michael

The location is great, walkable to just about anything. Loved the roof deck. Rooms are good, nothing fancy, but everything you need.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Luz

The hotel is in a central location; subway is at the corner. While it says there is no front desk staff, they do always have someone at the front; just in case. But the convenience of receiving all the information the day of is great! You don’t have to stress about making it for check-in. While the restroom did have some rust around the tub, the sheets were clean and the room it self was clean too. Would definitely stay again( I hardly was ever there just needed a safe place to sleep) if that’s what you are looking for definitely recommend.

Self

6/10

Pleasant

26 Apr 2026

Christina

a perfectly serviceable hotel close to the train and tons of food and shops. it’s clean and the staff is very helpful and sweet. it’s *loud* though, especially if your room faces Houston. the rooms are small, the bed is fine but not particularly comfortable. the linens are pretty terrible. all that said, I’d probably stay there again but ask for a room on the other side of building. it’s really convenient if you’re visiting to do stuff and not spend time in the room. it feels safe and has a cute roof deck and every person at the front desk was very sweet. it could really use 20% more attention to comfort, though.

Partner

8/10

Excellent

21 Apr 2026

Xiomara

They only hold your luggage for a few hours after you check out so if you have a late flight out of NYC (like I did) you're totally screwed. I had to go down the block and rented a room for 1 day at the Gatsby because my flight left at 8:45 pm and I couldn't haul 2 suitcases all day.

Self

10/10

Exceptional

21 Apr 2026

Katherine

This is a perfect little room for a night or two in the city. Everything is clean and comfortable. Great location downtown. Make sure to grab a bagel and a coffee at Russ & Daughter one block away!

Partner

8/10

Excellent

21 Apr 2026

Calvin

Perfect

Self

10/10

Exceptional

21 Apr 2026

Alexa

Great hotel! Small room but good for one night

Partner

8/10

Excellent

20 Apr 2026

Amy

Excellent location. The check in was a tad bit confusing, but the room was nice and the location is great!

Partner

4/10

Poor

19 Apr 2026

Musa

3* at best

Family_with_children

10/10

Exceptional

19 Apr 2026

Georgina

Amazing location and we had the best view from our room

Friends

6/10

Pleasant

17 Apr 2026

Taylor

I stayed 3 days by myself. I certainly wouldn't stay here ith myself but it was an okay value for a quick solo trip. My door code didn't work two of the three days, requiring me to go back to the lobby to get a new code both times. The staff were okay; certainly didn't apologize for the code not working but they did resolve it. AC didn't work my final night, when it was 90+ degrees outside. If it's <$150 a night I'd stay here again. If it's more than that it's a no go.

Self

4/10

Poor

16 Apr 2026

earl

Wall mount ac unit, room didnt get colder then 75 and it is mid-April. Shower didnt drain, that was disgusting. Floor was tore up, like wood scraped so bad i didnt feel comfortable not wearing shoes. It was dirty, hair everywhere. Dont even get me started on the bed

Partner

6/10

Pleasant

16 Apr 2026

Wayne

The AC was out, and although the staff apologized when i checked out, there was no offer of a partial refund or anything, and the room was pretty stifling. Also, the email check in system is dysfunctional. I didn't get a request to fill it in until 1330 on the day I was to check in. It used to come 24 hours in advance, and I was in mid-travel when it arrived. And although I filled it out, it had clearly not uploaded to the system, and I never received the email with entry codes. If I had arrived late, I would have been unable to get in.

10/10

Exceptional

15 Apr 2026

MARY

The room was very nice , but I couldn’t turn down the temperature in the room. It was 77 which is way too hot

8/10

Excellent

15 Apr 2026

Dana

Worked great for us.

Friends_and_family Family

6/10

Pleasant

14 Apr 2026

Jeff

The Ridge benefits from a great location. The room was clean, but amenities in the room and lobby are not as nice as the pictures on Expedia. The staff was spotty, usually friendly, but not always helpful. The AC wasn’t working and it was HOT in our room. After notifying the front desk twice, a helpful employee explained why the AC wasn’t functioning and supplied us with a small fan - this improved the situation. The rooftop lounge area is great and the price seemed fair.

6/10

Pleasant

09 Apr 2026

elian

You get what you pay for. A/C was out for the length of our stay which sucked pretty bad but at least they gave us a fan lol. Getting towels is self service meaning you have to go to the basement and get it yourself. No amenities besides rooftop, this didn’t bother us because we were out most of our stay. Rooms are small but that’s NY. The good thing is that the location is really good. Usually a 10-25 min walk

Partner

10/10

Exceptional

09 Apr 2026

Linda

Wonderful location! Feels like a cozy apartment. Very pleased with my stay.

Family

10/10

Exceptional

09 Apr 2026

Greg

The staff were very welcoming and accommodating. We were able to store our luggage and within an hour our room was ready. We enjoyed the rooftop deck as it had great views of New York City. The room was very clean and comfortable. We would definitely book this property again.

Friends_and_family Friends

8/10

Excellent

09 Apr 2026

Rebecca

The hotel was convenient and in a great location. I would definitely stay in this area again. It was clean. My only complaint was that the fridge wasn't working and the blind wouldnt work both of which I reported to reception.

2/10

Poor

08 Apr 2026

Rebecca

2star

Self

10/10

Exceptional

08 Apr 2026

John

The hotel was as advertised and quite clean with good bedding. It is a small venue but that was expected. The rooftop is fun, although the weather kept us away for most of our stay. The codes all worked and access was easy. Good value.

Partner

8/10

Excellent

07 Apr 2026

Roberta

Great location. Comfortable bed. Nice rooftop.

Partner

10/10

Exceptional

06 Apr 2026

Elliot

Great value and location!

Family_with_children

8/10

Excellent

06 Apr 2026

Lisa

Great location for east village\soho! If you need a place to sleep and shower, this is a great option and a good value for the price. It felt safe, code system and check in were easy. There was free in room coffee and snacks in the lobby which is a big bonus for me. Room was bigger than most in that area and the bathroom was more private than others nearby. Bed was fine, sheets and pillows were below average. Room was clean although the place felt a little run down. Tv didn’t work, lighting in bath didn’t work, but it was fine. The staff we did encounter were great. If you want a cool place to hang out, this isn’t it but if you want to be out and about all day it’s a great option!

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

ryan

Clean room, friendly staff

Self

10/10

Exceptional

04 Apr 2026

Ebony

I’ve stayed here twice and love it. It’s simple, cost effective and just what I need when I’m going to a venue nearby which is why I have stayed there twice. Contactless check in is amazing

8/10

Excellent

31 Mar 2026

Thomas

Great location, staff were friendly and I had no issues with the check in, and the roodto

Only issue was AC was about 75-78F for the duration of the stay, no matter what settings I tried, it just wouldnt get cold in the room, if I stayed over summer it would be a real problem.

10/10

Exceptional

30 Mar 2026

Kevin

Mattress was very firm, which I like. Great place for the price.

10/10

Exceptional

30 Mar 2026

michael

It was exactly what I wanted and needed! I always do a lot of research on my trips. The description and the area felt right. Great communication throughout, peace of mind and easy check in online.Got right in with the codes, looked at the room and it was perfect for the small amount of time you spend in your room in the City. Dropped my bags, went to nearby store for beer and went up to the 7th floor rooftop and relax, enjoy the view before heading out to my event. Anything you want is close by, stores, restaurants, walking, subway, great area! Came back for a comfortable nights sleep. Got up get a cup of coffee and a snack in the lobby. Very little contact but there was someone there to answer questions. Said goodbye and look forward to my next stay there. Felt comfortable and right at home the whole time. Thanks!

Self

8/10

Excellent

30 Mar 2026

Jessica

Great location but the beds are not comfortable at all.

6/10

Pleasant

29 Mar 2026

Loreal

The location was great, condition of bathroom needs repairs. The sink the chipping and the tiles around the tub had fallen out . The bathroom ceiling was rusted. Bedroom was very clean

Self

6/10

Pleasant

27 Mar 2026

Michael

Keypad entry was difficult.

Self

6/10

Pleasant

25 Mar 2026

Kate

good hotel for the price but annoying check in process

Self

8/10

Excellent

25 Mar 2026

Abby

The room was mostly clean and the bathroom was massive for New York -- it even had a bathtub! The bed was very nice and staff were kind, always greeting us. However, they cannot hold your luggage before or after your stay, which was the only inconvenience we faced. Rooftop view was nice as well. We smelled weed in the hallway briefly but it disappeared quickly and was not an issue.

Friends

8/10

Excellent

22 Mar 2026

Bram

Perfect location for nightlife. Basic amenities. Friendly staff.

Partner

8/10

Excellent

22 Mar 2026

Rachel

Great spot if you need an overnight or quick weekend stay. We stayed for a wedding weekend and it was perfect. If you’re looking for room service, restaurants and spas, this isn’t the hotel for you to stay.

Partner

6/10

Pleasant

21 Mar 2026

Jose

N/A

10/10

Exceptional

21 Mar 2026

Jeanette

Room small but clean. Staff were great, friendly and helpful.

Partner

8/10

Excellent

21 Mar 2026

Tara

Overall, not a bad experience at all. All of the staff was extremely friendly and helpful. The security of the location is great.
The walls though are paper thin. You can easily hear other guests’ conversations. Our AC didnt work. And there’s some mold growing on the grout in the shower. But oh well you get what you pay for!!

Friends

6/10

Pleasant

21 Mar 2026

Kayla

I stayed here for 4 nights, the place was relatively clean but you could tell it is an older building. My main problem was that I had no washcloths for 2 nights and when I asked for them on both nights I was told that there would be some there in the morning once the delivery came and they never arrived in the downstairs common area where they keep the linens for the guest to pick from. I had to go to the Walgreens down the street to purchase a loofa to take a decent shower.

Self