Name: Harbor Shores On Lake Geneva
Address: 300 Wrigley Dr, Lake Geneva, 53147, US

8/10

Excellent

02 Aug 2026

Sarah

Bathroom wasn’t super clean when we arrived. We did have to throw a toilet paper roll away as it had stuff all over it. Room was nice as it had a fridge and microwave. Easy to check in and out. Close to downtown

6/10

Pleasant

02 Aug 2026

David

It was ok at best. To call it a resort is not accurate. At best it’s a mediocre hotel that lacks maintenance and is way overpriced. $440 a night for a room with peeling paint and rust on the drop ceiling in the bathroom is hardly a good deal. Elevators are incredibly slow, staff not very helpful, and lacks any notable amenities. The only thing this hotel has going for it is the location. I will stay somewhere else the next time I come to Lake Geneva.

8/10

Excellent

02 Aug 2026

Laura

near everything

10/10

Exceptional

01 Aug 2026

Snezana

It was excellent. Super clean and close to the lake. Comfy beds and plenty of parking. Highly recommend.

4/10

Poor

31 Jul 2026

Vincent

Rooms appear dirty and not maintained. Also disappointed pizza place is gone.

8/10

Excellent

30 Jul 2026

Tanya

Enjoyed our stay!

4/10

Poor

30 Jul 2026

Berfin

The front desk staff didn't even feel the need to explain the amenities and were very unhelpful. We booked a king-size lake-view room, but the view from our balcony included exposed pipes, and the area was full of trash. It was very unattractive and definitely not what we expected from a lake-view room

10/10

Exceptional

29 Jul 2026

Brenda

Everything was excellent

10/10

Exceptional

28 Jul 2026

Stacie

You cannot beat the location and I was pleasantly surprised by the updates they had made to the rooms. We had a wonderful stay!

8/10

Excellent

28 Jul 2026

Kelly

Hotel is in a great location although the interior is a little tired.

6/10

Pleasant

27 Jul 2026

Michael

The bed was awful. Thought it was going to literally fall to the floor with every move. The reviews we read were that it was a great resort. What a disappointment.

6/10

Pleasant

26 Jul 2026

Aisha

Air conditioning noisy , no water in the fridge pricy room for what we got and breakfast wasn’t included , Iake view was the only thing we enjoyed although our room was at the last room in the last floor which we didn’t like

6/10

Pleasant

26 Jul 2026

Dianne

The property is VERY dated. You are definitely paying for the location. Not the property.

6/10

Pleasant

25 Jul 2026

Chris

The location was the best part about this hotel. The room was very average, we were expecting a nicer place for 500 a night. The lake View would have been nice but not when you are basically sitting on the parking lot on level 1. Our door would stick shut every time it closed. We loved Lake Geneva but this hotel is not somewhere I would recommend.

10/10

Exceptional

24 Jul 2026

Donald

The bar had a great view of the lake

8/10

Excellent

24 Jul 2026

Walter

Mattress was pretty well worn out. Indoor pool could use a little ventilation.

8/10

Excellent

23 Jul 2026

John

Disappointed by the room assigned to us. We paid the premium for a lake view room and that is basically what we received. However our family members who were also staying at the hotel were on a higher floor. We asked if we could be reassigned to that floor but were told there were no rooms available. Yet many people who came in after us were assigned to rooms on that floor. It seems that once they decided on room assignments that evening before we arrived they were unwilling to change.

10/10

Exceptional

22 Jul 2026

Matthew

Got a room with a balcony viewing the lake, it was well worth it! Sat out there for hours just watching the boats, enjoying the atmosphere.

Well kept hotel, clean room, comfy beds & plenty of things to do around. Staff was nice & helpful & cheerful! Very welcoming.

I’d definitely go again.

8/10

Excellent

22 Jul 2026

Linda

The only thing I need to address is the cleanliness of the outdoor pool, we were the first ones in it in the morning and there was a lot of those helicopters and bugs in the pool. We didn't use the indoor pool, it was so hot just walking in we had issues breathing.
Other then that we had an amazing time, everything else was spotless and the staff was simply amazing!!!!!

10/10

Exceptional

22 Jul 2026

Marsha

We stayed at Harbor Shores for a family reunion. The staff bent over backwards making it a great experience for us. We planned a picnic at a nearby park one day but the wind picked up and it started to rain, so Harbor Shores let us (about 25 of us) use a meeting space near the outdoor pool. Another time, we needed a few cups for a craft to make with the young kids, and the restaurant at the hotel gave us what we needed.

8/10

Excellent

21 Jul 2026

Lori

Great location and reasonable price during peak season.

Partner

10/10

Exceptional

20 Jul 2026

Kerry

Wonderful hotel! Peaceful, super clean. Had great restaurants attached. Walking distance to everything we wanted to do for the weekend.

Friends_and_family Friends

4/10

Poor

19 Jul 2026

Rachael

The room was clean but definitely needs some updating some things were falling apart. We also were woken up at 3am by the police pounding on the door next to us and told to shut our door when we tried to figure out what was going on. Very disappointed they couldn’t be transparent as this kept us up the rest of the night worried.

Friends_and_family Friends

10/10

Exceptional

19 Jul 2026

David

Friendly staff and very helpful when changes in our plans changed, thanks Harbor!

Family

8/10

Excellent

18 Jul 2026

Joanne

staff was great, nice outdoor pool. Nice balcony overlooking the lake. New restaurant and the bagel place were also good.

Partner

10/10

Exceptional

17 Jul 2026

Michele

Nice room with beautiful view. Love th sink in room and shower. Balcony is great

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

Donna M

Property ok. Pool walls had mold. Bathrooms old. Only three umbrellas at pool. Not enough tables. Front desk personnel were nice and let us check in early.

Family_with_children

8/10

Excellent

16 Jul 2026

Joel

EverythIng was awesome, except the mattress was extremely soft and should be replaced.
Great view of the lake, walking distance to town and they have their own parking lot where you don’t have to pay street parking.
Loved the outdoor pool that had a walk in smooth entrance, where you can actually sit and be in the water without having to hang onto the edge of the pool.
Clean, quiet, easy check in and out. Friendly and accommodating staff.

Partner

10/10

Exceptional

15 Jul 2026

Laurie

Nice, clean and comfortable. They had everything we wanted for a great family reunion. We actually had 3 rooms and would do it again in a heartbeat. Staff very friendly also.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Phyllis

Everything was superb! Very clean room and community areas. Pool was clean and well maintained, towels available. Staff was very helpful and pleasant.

Friends

6/10

Pleasant

14 Jul 2026

Richard

We stayed in room 409. One of the mattresses in that room definitely needs to be replaced. The woman I talked to at the front desk said someone would go in there and see if they agree that the mattress needs to be replaced but no one showed up. We will stay there again but request a different room.

Partner

10/10

Exceptional

13 Jul 2026

Janice

We stayed at Harbor Shores for two nights and it was great! It’s literally across the street from the lake and a minutes walk from anywhere in downtown. The staff provided a list of suggestions on where to go for the best dining and each place we tried was excellent. The room was nice and had everything you needed. This will likely be our first choice of hotels for future visits!

Partner

8/10

Excellent

13 Jul 2026

Kenneth

The location was accessible to all the restaurants and lake itself.

Family_with_children

10/10

Exceptional

12 Jul 2026

William

The property is clean and well run. Staff very nice and helpful. The view of Lake Geneva from our room balcony is beautiful and hard to beat!

Partner

10/10

Exceptional

11 Jul 2026

Diana

Very nice
Staff . At the front door you need a corridor to not walk through the parking lot

Partner

8/10

Excellent

11 Jul 2026

Christa

This was a great property. The texting feature was great. We could just text questions we had to the front desk. Everything was nice.

Family_with_children

10/10

Exceptional

11 Jul 2026

Charles

Staff was friendly. Everything was convenient. Nice resort in beautiful Lake Geneva. Great view of the lake!

Partner

8/10

Excellent

10 Jul 2026

Cheri

.

Family

6/10

Pleasant

09 Jul 2026

ridvan

Didn’t like the AC unit being to close to bed

Family_with_children

10/10

Exceptional

09 Jul 2026

Shannon

The hotel is located right across from the marina and has great lake views. The only issue we had is that the elevators were constantly full of hotel staff with large carts making it impossible to fit people in with staff using the elevators to transport cleaning carts and supplies. I would suggest having a dedicated elevator for the staff to use so that guests can also use the elevators to get to their rooms.

Friends

10/10

Exceptional

09 Jul 2026

Adelaida

Amazing stay! We will definitely be back next year or sooner. Outdoor pool was Beautiful and clean and whirlpool same.
Our room were clean as well overall 10/10

Family_with_children

10/10

Exceptional

08 Jul 2026

beth

We had a good experience staying at the hotel - 2 people in wheelchairs, a blind lady with a dog and a man with a cane, and everything went fine (besides the rain pouring most of the time we were there haha)

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

hiba

I had a wonderful stay at this hotel! Everything was clean, comfortable, and the staff was friendly. I really enjoyed my time here, and the location was perfect. The balcony view was absolutely amazing and made the whole experience even more special. Waking up and enjoying the beautiful view was my favorite part of the trip. I would definitely stay here again and highly recommend it to anyone visiting Lake Geneva!

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Anne

Amazing location. Huge room. Everything

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Noemi

The beds and pillows need to be changed as they are not comfortable anymore. Besides that the view, staff, cleanliness were very good and location is great.

Family_with_children

8/10

Excellent

05 Jul 2026

Korey

Decent, ac unit was too noisy

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Scott

Our stay at Harbor Shores was wonderful. The staff was very helpful and professional. Our room was clean.

This site was close to the downtown as well.

Self

8/10

Excellent

05 Jul 2026

Corinne

The staff was kind and prompt. The rooms appear renovated, and ours was very clean. The location is definitely what makes this property most desirable. One minor issue for us was it states “free crib” on Expedia, but when we got there, the staff said they don’t have cribs. We had to sleep with our toddler in a queen bed so none of us were super well rested during our stay. Otherwise, though, we were pleased.

Family_with_children

6/10

Pleasant

04 Jul 2026

Emily

Great location. Staff was very helpful. The hotel itself is in poor condition and needs to be renovated to justify the price.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Alexis

We love the pool and walkable location to everything Lake Geneva has to offer!

Partner

10/10

Exceptional

01 Jul 2026

Lisa

The staff were very friendly and accommodating. My room was very clean and so was the rest of the property. I liked that it was within walking distance to downtown .

Friends

10/10

Exceptional

30 Jun 2026

Rick

Very comfortable bed. Room was large with microwave , fridge, sink and coffee maker. Balcony opened up to a great view of the lake. Great handmade bagel place right on the premises. Plenty of lunch and dinner spots close by. Be sure to book a cruise while you’re there. Short walk and plenty of options.

Self

8/10

Excellent

30 Jun 2026

Catherine Ann

Receptionist gave wrong room number that was occupied

Family_with_children

10/10

Exceptional

28 Jun 2026

Kimberly

Everything was excellent.The room was clean.The service was great and the amenities were great!

Partner

10/10

Exceptional

28 Jun 2026

Michael

Room was perfect and staff was very friendly!

Family_with_children

8/10

Excellent

26 Jun 2026

Charles

They said had bar and restaurant on site. It was not open every night which was disappointing. It did not say anything about this in ad.

Partner

6/10

Pleasant

22 Jun 2026

Michelle

The staff were nice and helpful and the room and building were very clean and in great shape. The bed was comfortable. The view from our room was lovely. I’m rating the stay as only an ok because I didn’t feel like this was a $450 per night experience. The room was nothing special aside from the view. We could not sit on the balcony at night because the light goes on automatically, attracting hundreds of mosquitoes and moths. We couldn’t find a way to shut it off. It’s a decent hotel with a very nice view and for sure what you pay for here is the view.

Partner

6/10

Pleasant

21 Jun 2026

Laura

It was very nice and in a great location.
Sheets are not comfortable .. kind of rough.
Sounds crazy but most hotels seems to have softer nice quality sheets.
Air conditioning is loud too

Other than that- not bad

Friends_and_family Friends

8/10

Excellent

20 Jun 2026

Michele

Excellent view of the lake from the balcony. Some parts, recently painted and updated. Comfortable room and beds. Good shower pressure. Clean, some parts dated.

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

Carrie

Pool and staff . Not impressed with anything else

Family_with_children

10/10

Exceptional

20 Jun 2026

Yana

Everything was great!

Family_with_children

10/10

Exceptional

19 Jun 2026

Garrett

It was a wonderful stay, there were so many restaurants that were walking distance from the hotel and so many places with amazing views. Overall the rooms were very nice and the food places inside the hotel were super yummy as well. 10/10 recommend!!!

Partner

10/10

Exceptional

18 Jun 2026

laura

The staff was wonderful, very helpful very professional. The rooms were clean. The pool was very nice.

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

Jessica

The only complaint we have is the bed being way uncomfortable. The property is nice, the lobby is nice. It was clean. Convenient location.

Partner

8/10

Excellent

14 Jun 2026

Elizabeth

Location and staff excellent but property needs a refresh as somewhat worn and dated

Friends

10/10

Exceptional

13 Jun 2026

Lisa

It was a great experience!!!

Partner

8/10

Excellent

13 Jun 2026

Suzette

The view of the lake was lovely!!

Friends

10/10

Exceptional

12 Jun 2026

Bernard

Everything was great We love the view from the balcony

Partner

10/10

Exceptional

11 Jun 2026

Tracy

I always stay at Harbor Shores when in Lake Geneva! Clean and super conveniently located! Park and walk to all shops and restaurants!

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Mary

Clean room with great balcony

Partner

10/10

Exceptional

10 Jun 2026

Karl

It was awesome

Partner

10/10

Exceptional

09 Jun 2026

Zach

Amazing location right on the lake. A minute or two walk to the beach or anything else downtown. No need to use your car unless you’re leaving the downtown area. Big parking lot behind the hotel which was nice to have since it gets busy here. The city people are moving around like they’re playing in game 5 of the finals, so do not try keeping your car parked on the street and have the meter run out, or you’ll likely have a ticket when you return.

Partner

8/10

Excellent

08 Jun 2026

Edward

Our stay at Harbor Shores on Lake Geneva was very enjoyable overall. The hotel's location is outstanding, the property is well maintained, and every staff member we encountered was friendly, professional, and welcoming.

The only disappointment during our stay involved the attached dining options.

On Friday evening, we decided to try Emmi's Lake Geneva. We were greeted by a lovely hostess, but the dining room felt surprisingly sparse and uninviting. Several loud patrons at the bar dominated the atmosphere, making it uncomfortable for what we had hoped would be a relaxing lakeside dinner. We chose to leave before ordering, so I cannot comment on the food itself.

The next morning, we visited Gotham Bagels and Eats for breakfast. Despite having plenty of staff on duty, service was surprisingly slow for a counter-service operation. The food was fine, but the wait time and overall efficiency did not meet expectations.

That said, Harbor Shores itself was excellent. The accommodations, location, and staff made for a pleasant stay, and I would recommend the hotel. Improving the dining experience at Emmi's and Gotham Bagels would bring the restaurants up to the same standard as the hotel.

Partner

10/10

Exceptional

08 Jun 2026

Robert

Nothing

8/10

Excellent

05 Jun 2026

Debbie

Great view

Partner

10/10

Exceptional

04 Jun 2026

John

The property was awesome. The staff was awesome the manager great people great place to stay.

Partner

10/10

Exceptional

04 Jun 2026

Reinhard

The staff was great! We had never been to Lake Geneva before and they were able to answer all our questions about getting around and places to eat. We had a great time!!

Partner

8/10

Excellent

02 Jun 2026

Mike

Location is walking distance to many activities in Lake Geneva.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

david

It’s the only place we ever stay when going to lake Geneva.walk everywhere from it.

Partner

8/10

Excellent

31 May 2026

Michael

The property was clean, looked nice, and staff was great. They have tried doing updates to the rooms, but the place is in need of some major renovations. Bathroom drywall is coming apart, bathroom tile is in rough shape, etc...Just a lot of little things like that. We didn't use the indoor pool or hot tub. They both look dingy looking through the door. The outside pool and hot tub were both great! Pool furniture was nice also. IMHO, it's a little pricey for the condition of the property. But, supply and demand :)

Partner

8/10

Excellent

31 May 2026

Tina

The staff very outstanding. Wish the restaurant would have been open.

Partner

10/10

Exceptional

31 May 2026

Natalie

We LOVED the pool and our balcony view out onto the lake. The hotel was recently renovated and was a perfect spot for a short weekend trip!

Friends

8/10

Excellent

30 May 2026

larissa

Clean rooms. Excellent location. But it would be nice if rooms have screen doors or sheer curtains to keep balcony doors open for fresh air and prevent bugs flying into rooms .
Coffee machine in the lobby was out of order through duration of our trip

Friends_and_family Friends

10/10

Exceptional

28 May 2026

Mike

A

Self

10/10

Exceptional

27 May 2026

Riley

Great location and friendly staff. Room was just as the photos showed!

Friends

10/10

Exceptional

27 May 2026

Darrin

Clean and neat

Business

6/10

Pleasant

26 May 2026

Suann

The restaurant was closed. We were unaware. Front desk said it just happened. After doing some research, I found online it’s been closed since November but would be good to make that clear when booking. Maintenance people blocking the driveway. Noise of construction plus workers’ music playing early. Not good. Front desk staff sat in phones nonstop and ate food behind the desk in plain sight. Really unprofessional and terrible for what presented itself as upper end.

Partner

10/10

Exceptional

26 May 2026

Fox

The hotel was great overall. The location was perfect and walkable to a lot of places in Lake Geneva. Unfortunately the outdoor pool wasn’t open for Memorial Day weekend when the rest of the nearby hotels had their outdoor pools open.

Partner

10/10

Exceptional

25 May 2026

Aimee

Very nice and the family had a good time.

Family_with_children

8/10

Excellent

25 May 2026

Alisa

The location was perfect! The view was lovely. The only drawback was that the hotel restaurant is closed for renovations. That would have been quite enjoyable. Staff was friendly and helpful!

Friends_and_family Friends

10/10

Exceptional

25 May 2026

Gregorio

Room was allways clean and staff was very helpful

Partner

10/10

Exceptional

24 May 2026

Wichuporn

Happy

10/10

Exceptional

24 May 2026

Richy

The view of the lake from our balcony was great.

10/10

Exceptional

23 May 2026

Sarah

The staff was friendly from check-in to check-out, they accommodated our room request, the room was large and comfortable with a beautiful view, and it was within walking distance of all the 'downtown' shops and restaurants so you didn't have to pay parking. We would definitely return. Wonderful little oasis and get away for my 90 year old godmother and I. P.S. Loved and appreciated the full kitchenette with dishes, microwave and mini fridge.

Family

10/10

Exceptional

22 May 2026

Joel

Friendly staff, clean room, and great location!

Self

8/10

Excellent

21 May 2026

Cindy

Wonderful to be right on the water, 2 blocks from downtown so very walkable to restaurants and shopping, and the room was clean and well laid out. There was a bit of chaos with road construction out front which was finished up while we were there! And they have the restaurant closed right now due to remodeling which should be finished fairly soon so that will be nice. Also, they could train some of the front desk staff to be a little friendlier but most of them were very good. But overall our experience was very positive and good! I would definitely stay again.

Partner

6/10

Pleasant

18 May 2026

marcia

Major construction outside hotel. It affects the view from balconies and traffic around building.

Family

6/10

Pleasant

17 May 2026

wayne

-(Loud) AC kept cycling all night long and didn't seem to cool down anytime.
-Fitness room was mostly unusable (only machine working was treadmill).
-Floor was very dirty.

Good location. Helpful security guard in making dining recommendations. Friendly employees.

Partner

6/10

Pleasant

17 May 2026

Kelly

The review is poor due to the fact that the restaurant and bar were closed for remodeling. We never would have booked here if we knew this in advance. Also, I booked a king bed and wound up with 2 full size beds leaving it difficult for my husband with his sleep machine. The room was great for kids, but not sufficient for couples. The view was excellent and the patio was pleasant. The room was clean and the bed was comfortable. I also didn't like the glass ornamental placed between the two beds, but that is just a personal observation. FYI, the construction on the roads was no problem to get around, so no worries for that.

Partner

10/10

Exceptional

16 May 2026

Jamie

Clean and near all that downtown Lake Geneva has to offer.