Name: Four Points By Sheraton Danang
Address: 118-120 Vo Nguyen Giap, Phuoc My, 36, Da Nang, 550000, VN

4/10

Poor

26 Jul 2026

Vu

I paid for three rooms, they are not as advertised. Very small and bathroom is super horrible. Definitely will not return to this hotel.

10/10

Exceptional

18 Jul 2026

Kaoru

The elevators are better than we expected.

Partner

10/10

Exceptional

12 Jul 2026

Daryl

Location near the beach is ideal with lots of seafood restaurant to choose from. Room is nicely done up and breakfast is perfect.
The lift can be a bit crowded and need to cater another 5 - 10 mins in the morning to avoid being late.

Business

8/10

Excellent

09 Jul 2026

Camilla

Four Points is beautiful- a perfect destination for travel in Da Dang.

Lovely size rooms. Well maintained. Good for families

10/10

Exceptional

05 Jul 2026

Jesse

The ocean view was wonderful, I do wish the balcony had a chair or something to sit on, but that's okay. Loved the daybed and located right across the street from the beach. Loved the lobby area and the pool lounge areas were amazing. Also enjoyed the half off beers at the bar!

Self

10/10

Exceptional

01 Jul 2026

MINH TUAN

All good

Family

8/10

Excellent

30 Jun 2026

Tam

Great customer service

Family_with_children

8/10

Excellent

29 Jun 2026

Tam

Only negative is service elevator takes a long time to go up and down.

Family_with_children

8/10

Excellent

27 Jun 2026

Marly

We had a lovely stay at the Four Points by Sheraton. The staff were incredibly friendly, the buffet breakfast was an easy 10/10, the amenities were excellent, and our room with its beautiful beach view was stunning.

The reason for my 4-star review comes down to two things. Firstly, the elevators were extremely slow. We regularly waited over 10 minutes just to reach the 8th floor and even had to use the stairs twice. For a 36-floor hotel with four lifts, this was disappointing.

Secondly, housekeeping was often very late. We’d leave the room around 7–8 am and return after 4:30 pm to find it still hadn’t been serviced.

Aside from these two issues, everything else was fantastic. With improvements to the lifts and housekeeping timing, this would easily be a 5-star hotel.

Partner

6/10

Pleasant

23 Jun 2026

Sanjay

Everything was good except the housekeeping. I am not satisfied with my room cleaning.Also very choosey in refilling the room amenities which seems like instructed by the hotel management.

Family_with_children

10/10

Exceptional

18 Jun 2026

Suet Mui

All staffs are very nice!! Room very clean! Breakfast is good!

Partner

10/10

Exceptional

16 Jun 2026

Sheno

Perfect location, peaceful for couple. Beach and seafood restaurants close by.

Partner

10/10

Exceptional

09 Jun 2026

Robert Bruce

I travelled with my wife and we both enjoyed our time at Four Points. The rooms are spacious and clean, the location is great, with beach access right across the road in front. The staff were nice and the breakfast was great. We had a beach view and it was very nice. Many amenities were with in walking distance and getting a Grab was easy. I would book here again.

Family

8/10

Excellent

04 Jun 2026

Rochelle

Decent hotel to stay if you're not looking for resort style hotel.

Pool is small and when we got there full of kids so not relaxing at all. No beach loungers or many loungers by the pool.

Heating you just need a nice place to rest your head

Partner

10/10

Exceptional

03 Jun 2026

Alan

Staff HA and especially those at Horizon Bar Restaurant were very helpful; they remember our earlier meal preferences and prepared them without us having to remind them. The housekeeping and other teams even prepare fantastic welcome for our marriage anniversary. Phenomenal staff and Great Hotel!

Family_with_children

10/10

Exceptional

25 May 2026

Shehab

The hotel is located at the far end of My Khe Beach, in a quiet area away from the nightlife, which was very convenient for us.

The room was spotless, and the highlight for me was the air conditioning. It was perfectly cold, which felt amazing after a long day at the beach.

Breakfast was excellent, with plenty of options, and we never felt that anything was missing.

The only downside was the lifts. The hotel has four lifts, three for guests and one for service, but they were extremely slow. At times, we had to wait 10–15 minutes. The hotel was clearly busy, but it is big enough that you do not really feel it.

Partner

8/10

Excellent

24 May 2026

Adam

Great rooms. Even better linens on bed. Aside from the unavoidable construction on the pool, the elevators are something you must allow a lot of time for. One of the elevators is glass with an amazing view, but get caught in there with 6 others with no ventilation, and you can do the math.Other than that, I would stay there again, just not on the 30th floor.

Self

10/10

Exceptional

19 May 2026

Rizky

Had a wonderful stay here. It was perdectly located, so close to many restaurants, beach clubs, cafes. Its a walk away from the beach. The food for their breakfast buffet were great. We also ordered room service, and the food were delish. Our hotel room was overlooking the ocean 😊

Partner

10/10

Exceptional

17 May 2026

Shalom

The staff were very friendly and accommodating!!

Partner

8/10

Excellent

10 May 2026

Ivy

Clean and well stocked room. Love the shower! Staff were friendly and helpful. Unfortunately Pool was closed. Suggest to have better selection for breakfast buffet and switch up everyday.

Friends_and_family Family

10/10

Exceptional

10 May 2026

Leisa

Absolutely loved our stay at Four Points by Sheraton Da Nang

The location is perfect right across from the beach with stunning ocean views, beautiful modern rooms and amazing service from the staff. The rooftop pool and sky bar are incredible, especially at sunset

Business

10/10

Exceptional

07 May 2026

THUNG

Beautiful ocean view, relaxing atmosphere, and excellent hospitality. The room was spacious and clean, and the breakfast selection was great. Really enjoyed the stay with my family. Thank you for the wonderful experience in Da Nang!

Family_with_children

8/10

Excellent

03 May 2026

Cuong

I had chance to talk to Thuy, the manager to understand all the pain points that they are facing. Thuy was super nice and went through all my point of reviews. All reviews were noticed and listened so I can say staffs were excellent at handling customer. The long waiting of elevator is the key that affects the most when staying here comfortably. Overall, it’s a good hotel with great breakfast menu and great staffs like Thuy, Xuan and other securities always welcome us.

Family_with_children

10/10

Exceptional

01 May 2026

Sarah

The staff was very nice and accommodating. Any issues that arise were solved immediately. The hotel is nicely decorated practically and well maintained. The pool was closed for remodeling so we used the one on the next hotel that is actually same floor and connected. Breakfaat with huge selection. Dinner at 36 floor was tasty and nice atmosphere

Partner

10/10

Exceptional

30 Apr 2026

Christopher

This is the best place I've ever stayed in Vietnam. All the staff was extremely polite. Very educated spoke many languages extremely helpful. Every corner. I turned around. There was a staff person there to help room was clean. The whole place was clean. The food was good. No complaints zero

10/10

Exceptional

29 Apr 2026

John

Lovely staff, breakfast buffet was nicely rotated.

Family_with_children

8/10

Excellent

26 Apr 2026

kah yeong

Great stay, waiting for lift is a nightmare if you are staying somewhere in the lower floor.

Always full, dreadful waiting time.

They really need to workup on their algorithm

Partner

6/10

Pleasant

24 Apr 2026

Kathryn

Clean room comfortable bed
Elevators are slow

Family

6/10

Pleasant

23 Apr 2026

Murad

My experience at the Four Points by Sheraton was diminished mainly due to the ongoing works going on in the hotel. Main swimming pool area which is heavily advertised on their website was closed and boarded up, the main entrance to the hotels was closed and side entrance had to be used, the hotel was being painted which means painters were absailing down the building. Blacony was taped up with dust and paint splatters. Breakfast was ok, nothing amazing. Staff were great as expected. Hotel room was on a high floor so amazing views of beach and ocean. Location is more on the quieter end of the strip, 10 min taxi ride is required to get to beach clubs or more towards han river otherwise is minimum 40 min walk. Finally, the worst experience of all were the lifts. Extremely slow and inconvenient.

Partner

10/10

Exceptional

15 Apr 2026

Binh Vinh

Excellent in all.

Partner

10/10

Exceptional

10 Apr 2026

Sharlene

Amazing service, great staff, buffet breakfast was to the point. Highly recommended

Family_with_children

10/10

Exceptional

10 Apr 2026

Rohit

Great staff and rooms are very clean

10/10

Exceptional

07 Apr 2026

Brooklyn

Rooms and staff were great! Very helpful and accommodating. It was my friend’s birthday the day we checked in and they were so kind enough to have a cake in the room and a beautiful birthday set up on her bed. This was lovely to see and was such a nice surprise for her 😊 Breakfast was amazing, happy hour was great! Location isnt too bad and nice walk to the beach and markets. Would stay again

Friends_and_family Friends

8/10

Excellent

02 Apr 2026

Hindrick

Check in was very disappointing. I was in line waiting to check in and 2 girls were behind me. The next available lady at the check in desk called over the 2 girls to come over to her kiosk to check them in instead of me. Another female check in lady behind the counter came out from the back and we made eye contact and I thought she was going to call me over so I could check in next and instead called the other couple behind me. I found the whole process slow, infuriating and rude. Check in process deserves a 1 star.

Friends

10/10

Exceptional

24 Mar 2026

Tracey

great stay, extremely friendly staff and nothing was too much trouble

Partner

10/10

Exceptional

21 Mar 2026

Eduards

Everything was nice.

10/10

Exceptional

15 Mar 2026

Michael

A breakfast selection, crysat clear pool, life music and impressive beer selection.

Partner

10/10

Exceptional

12 Mar 2026

Larissa

We had excellent experience
Ocean view room
Very good location
Access to the beach across the street
Friendly stuff

Partner

10/10

Exceptional

08 Mar 2026

SARABJIT

Staff is excellent and friendly. Ocean room has spectacular views of ocean

Friends

10/10

Exceptional

22 Feb 2026

Marina Renee

Great location with friendly staff and big rooms !

Friends_and_family Family

8/10

Excellent

19 Feb 2026

Biren

Great location, fantastic room, amazing view from the balcony

Partner

8/10

Excellent

12 Feb 2026

Luan

Good

10/10

Exceptional

08 Feb 2026

James

Easy check in, good room, excellent breakfast. Hotel is quality and staff well trained. Only thing I'd like to see done different is the strobe on the smoke detector, strong blink every 15 seconds or so in a dark room was hard to take.

Great hotel, will return.

Leisure Family_with_children

10/10

Exceptional

07 Feb 2026

David

Very nice room with view looking over the sea.
Great facilities and dining options, both in hotel and outside.
Short walk to the beach.
Lifts are very slow ☹

Business_and_leisure Self

10/10

Exceptional

31 Dec 2025

Chui Yan

The warm hospitality of staff impressed us

2/10

Poor

29 Dec 2025

David

Room in serious need of a refurbishing. Carpet was stained heavily and smelly. The air con was blowing smelly moldy air. Wallpaper was derelict, and mold on the shower walls. It's such a pity as the hotel location is great at the more quiet end of the long stretch of beach. The facilities have just been mismanaged for too long. It's a 2 star hotel at best in it's current condition.

Leisure Family

10/10

Exceptional

28 Dec 2025

Dave

Staff was pleasant , check in check seamless , great view of the sea/beach , more than enough to eat at buffet , great view from roof top bar, bed was super comfy 😊👍🇨🇦

4/10

Poor

26 Dec 2025

Eirik

Some of the rooms had a bad/weird smell. Check in was late and the communication wasn’t great. Gym was nice. Elevator was slow. Lots of big families staying. Wall wasn’t very sound proof. Staff did their best, and was very helpful. The hotel is very big and busy.

Partner

10/10

Exceptional

24 Dec 2025

Byron

Everything was great the view from the room was awesome!! The hotel amenities were awesome including the pool and the gym. Directly across the street from the hotel was a path to get to the beach. Unfortunately that area of the beach was filthy with litter l this was the biggest turn off.

10/10

Exceptional

22 Dec 2025

yuko

good

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Obaidullah

The staff were professional and very polite. Rooms are great, break

8/10

Excellent

12 Dec 2025

zdeslav

Somehow all together outdated. The impossible to deal with were the elevators . So slow and busy. The staff was very good, the view was excellent. The beach is self is an average beach, no clue how and why it was apparently rated one of the nicest in Asia ... No bad value for money.

Self

10/10

Exceptional

08 Dec 2025

Chetan

Excellent room and bar service

10/10

Exceptional

25 Nov 2025

Najim

Everything you can expect from a 5 star hotel. Superb!

Leisure Friends

10/10

Exceptional

04 Nov 2025

Sam

Phuong was amazing. Best service I’ve ever received.

Leisure Family

4/10

Poor

30 Oct 2025

Ryan

Room was fine, most of the staff were a bit lazy. A lot of standing around staring at their own iPhones. We stayed a week, the food at the hotel was horrendous! The room service was even worse. Our food orders were always wrong when delivered to our room, had to make 2/3 attempts every time we ordered something. Exhausting having to ask staff just to do their actual jobs and always expecting a tip. Spent $42 M dong here, I will never go back. PS: online this hotel is ranked 5 stars and claims it’s a 5 star luxury hotel UPDATE: It definitely is NOT 5 stars.More like 2. The website is very misleading. Last: WAY TOO MANY INDIAN visitors. These folks were rude to everyone, caught cooking their own food on small gas stoves in their rooms, horrifically LOUD and dirty. The was zero respect for the Vietnamese culture/ traditions by these particular travelers.

Leisure Partner

10/10

Exceptional

20 Oct 2025

chiu chung

Excellent Hotel

Excellent location, friendly & helpful staffs.
Comfort Room & nice breach view

Partner

10/10

Exceptional

05 Oct 2025

Seunghee

Room condition was good and Korean staff was very kind

Friends_and_family Family

8/10

Excellent

30 Sep 2025

jeff

good

10/10

Exceptional

19 Sep 2025

Eun ju

이번 다낭일정 쉐라톤 호텔은 만족입니다. 인턴사원 한국에서온 규리님의 도움이 훌륭했어요. 밝고 친절하고 한국고객과 세심한 소통으로 호텔의 이미지가 좋았습니다

Business Partner

10/10

Exceptional

19 Sep 2025

Edward

Really enjoyed our time. It was our anniversary and they made us a surprise cake. The staff are exceptional. Will definitely come back!

10/10

Exceptional

19 Sep 2025

Bryan

The staff were amazing and so good with kids. The buffet was decent, but caters to mostly Korean and Chinese guests; limited western food. A little noisy at night from the loud music coming from the beach, but overall were nice for Vietnam standards.

Leisure

8/10

Excellent

15 Sep 2025

Sharon

Lovely rooms and views

Rooms were clean and neat. We had ocean views with a balcony which was perfect. Conveniently located. Staff were always lovely and helpful.

Friends_and_family Family

10/10

Exceptional

13 Sep 2025

Tuan

N/A

10/10

Exceptional

08 Sep 2025

sherry

The staff were friendly and helpful.

Leisure Partner

10/10

Exceptional

28 Aug 2025

TIAN LYE

NA

Leisure Partner

10/10

Exceptional

25 Aug 2025

Fea

Location and very professional

Leisure Partner

8/10

Excellent

25 Aug 2025

Verified traveler

Hood Hotel in a Nice Location

The hotel is one of the bigger hotel along a stretch of budget hotels and there is an abundance of seafood restaurants which will spoil you as to what to eat.

It is just across the beach but u have to cross a main road before getting there.

We took a one room suite which was spacious enough for me to do remote working - breakfast spread was also good and sufficient . Staff were also very friendly and helpful especially Vien who was very helpful and served us well during our stay there.

Gym was spacious but could do with more equipment.

Overall I would recommend this hotel for tourist who wants a more luxorious feel

Partner

8/10

Excellent

22 Aug 2025

Wye Keong

Great - service v gd

Partner

2/10

Poor

18 Aug 2025

Thao Khanh

Service was poor and not adequate for a 5-star international hotel.
Room was not soundproof. We could hear the loud open bar music from the street even though we’re on a higher level. We could also hear the room next door such as their conversations, showering and door opening/closing.

Leisure Family

10/10

Exceptional

10 Aug 2025

Bruce

Best bed, I slept so good and spent too much time in bed.

Leisure Partner

8/10

Excellent

18 Jul 2025

M. Hatta

Overall it's been a pleasant stay.

Business_and_leisure Partner

8/10

Excellent

17 Jul 2025

Verified traveler

Very good

Great check in. Thought for the amount of food available at breakfast the quality could have been better. It was nice but had lots better

Partner

8/10

Excellent

09 Jul 2025

paul

Great place!!

10/10

Exceptional

08 Jul 2025

Yi Xian

overall a fantastic stay. rooms were soundproof, though in the morning we could hear some of the incessant horning on the main street.

breakfast food were ok with huge variety (e.g. pastries, cheese, korean, western and indian cuisine), and menu changed relatively frequently. however, the dining area had poor ventilation and we always ended up with the food smell on our clothes and hair.

Leisure Partner

10/10

Exceptional

08 Jul 2025

Helen

If I could give 6* for the staff the. I would. They were amazing. The hotel is lovely and at the quieter end of My Khe beach. A lovely rooftop pool.

Leisure Partner

4/10

Poor

20 Jun 2025

Loan

touristy

Business Self

10/10

Exceptional

15 Jun 2025

Bruce

Excellent

Business Partner

10/10

Exceptional

04 Jun 2025

Ronald

Excellent service
Really recommend this hotel

Leisure Self

6/10

Pleasant

03 Jun 2025

Sam

Rooms rundown

Business Self

10/10

Exceptional

31 May 2025

Bruce

Excellent
One reception from Hotel Tram she’s very very good

Business

8/10

Excellent

24 Apr 2025

Robert

The room smell carpet and AC not working too well

Business_and_leisure Partner

10/10

Exceptional

21 Apr 2025

Lenisha

I love this location.

8/10

Excellent

15 Mar 2025

Sue

This hotel is close to the beach and restaurants. We had a great stay here. Bed is super comfortable.

Leisure Partner

8/10

Excellent

11 Mar 2025

Melissa

Nice enough hotel.

Nice enough hotel, but not charming at all. Staff was great. I did not like the carpet in the rooms. Seemed gross. We also did not have chairs on the terrace. A speaker in the room was a great thing. Wanted $16 per person for breakfast which is just crazy.

Partner

10/10

Exceptional

06 Mar 2025

Natasha

Good hotel. The breakfast was not good though and the food options have zero taste.

Leisure Friends

10/10

Exceptional

05 Mar 2025

JEFFREY

Na

Leisure Partner

10/10

Exceptional

01 Mar 2025

David

A lovely hotel located right along the beach. Nice welcoming staff. Good breakfast and a great place to stay.

Leisure Self

10/10

Exceptional

28 Feb 2025

Laura

The hotel is safe, and nice view.

Leisure Friends

10/10

Exceptional

20 Feb 2025

Luyen

The staffs are friendly and helpful
Except for staff in charge night ship 02/20/ 2025
She is not friendly
Thanks

10/10

Exceptional

15 Feb 2025

Don

I had a very good stay at the Four Points in Danang. The entire staff—from front desk to breakfast service to rooftop restaurant—were super helpful and attentive. Food, drinks and gym were good too. Like just about every hotel, wish they had one or two more elevators.
Would definitely stay again.

Leisure Self

10/10

Exceptional

04 Feb 2025

mike

The room was spacious and very clean. The staff was polite and willing to go that extra mile. Beautiful beach across the street

Leisure

4/10

Poor

30 Jan 2025

Vu

My first time ever writing a review and I am a world traveler staying at hundred of hotels. I booked the top suite at Four Points by Sheraton trying to relax…

Room was excellent. Services and staffs were great.
First serious complaint was the slow elevators: the speed was slow than elevators from other hotels but maybe bearable but the wait for the elevators were UNACCEPTABLY SLOW! Even after 1:00AM, and with nobody around, the waits were way too long. There were 4 elevators, WHAT ARE YOU DOING? Most should be programmed to be near or at the lobby, no??? I probably will not come back just because of the elevator slowness 😬😬😬

Second complaint was the loud music in the lobby. Guests need to relax in the lobby and the coffee shop and we sometimes need to conduct conversations. The music was a total distraction and it bothered me and some guests (that I asked for their opinions)

Business_and_leisure Self

10/10

Exceptional

24 Jan 2025

Robert

The hours on the hot tub and pool should be extended.

Leisure Self

10/10

Exceptional

03 Jan 2025

Andy

Great customers service !
Super clean and exceptional hospitality!
Enhanced vacation enjoyment!

Leisure Family

10/10

Exceptional

29 Dec 2024

Daniel

The hotel was excellent! The rooms were clean, modern, and beds were very comfortable. The will definately come back. The staff were very friendly, polite, and helpful with food recommendations.

Leisure Family

10/10

Exceptional

23 Nov 2024

Michael

Close to the beach

Business_and_leisure Friends

10/10

Exceptional

28 Oct 2024

Lenisha

Love this hotel. Staff friendly convenient to a lot of tourist attractions.

4/10

Poor

24 Oct 2024

Mickey

Needs upgrade

It’s kind of old needs updating, breakfast is terrible

Friends_and_family Friends

10/10

Exceptional

14 Oct 2024

YONG

Unforgettable Weekend in Danang.

We took a weekend off for a short getaway. The hotel is perfectly located in a less crowded locality with Danang beach easily accessible across the road.

We had a wonderful stay during our visit in Danang. Thank you Four Points Danang team.

Partner