Name: Kua Casa Suite
Address: 28 O The Cha P, Da Nang, VN

10/10

Exceptional

18 May 2026

roger

Very smooth check
Room was really nice modern good air conditioning
Only 5 min walk to the beach
And lovely little cafe round the corner for breakfast
Really enjoyed my stay

Self

10/10

Exceptional

13 May 2026

Alexandra

Had we listened to the reviews we wouldn’t have stayed here. I’m not sure why they have poor ratings but we loved our stay here. Very clean and comfortable. The staff was friendly. Overall we enjoyed our stay here.

4/10

Poor

06 May 2026

BOI QUAN

The biggest concern during our stay was privacy and housekeeping access. We booked 2 rooms — one for my parents and one for my husband and me — and clearly informed both the receptionist and the housekeeper that we did not require housekeeping service because we were uncomfortable having anyone enter the rooms while all of our important belongings and valuables were inside.

Despite this, the housekeeper still entered the rooms daily while we were away in order to access the balcony and water the plants. This made us feel very uneasy and uncomfortable throughout the stay, especially because our request for no entry had already been communicated multiple times. We strongly feel that guest privacy and security preferences should be respected.

Cleanliness was also a concern. It appeared that there was only 1 housekeeper managing the entire hotel of around 18 rooms, which likely made it difficult to maintain proper cleaning standards consistently.

Overall, this experience left us very disappointed and uncomfortable. I would appreciate it if customer service could please reach out to me via email to properly address these concerns and discuss the experience further!

Family

10/10

Exceptional

28 Mar 2026

Marlon

The room was clean. Accurate representation of the property and room. Staff were excellent. I would stay here again.

Partner

8/10

Excellent

11 Mar 2026

Grant

Great location, friendly staff, clean room! Met all my requirements and then some!

Self

8/10

Excellent

30 Jan 2026

Ryo

Clean room and good staff.

2/10

Poor

16 Jan 2026

Christopher

The room was small and the batroom was disgusting. Mould was growing all over the bathroom. That resulted in a mouldy smell in the hole room as well. I can not recommend the place.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Chun Yu

Clean room. Staff friendly.
Walkable to the beach and many restaurants nearby.

Leisure Family_with_children

10/10

Exceptional

02 Jan 2025

jason

Very clean and nice hotel a little walk from main strip but a grab is only a couple of quid ideal for solo travelers

Leisure Self

6/10

Pleasant

17 Jun 2024

young

They have to clean aircondition.

Leisure Self

10/10

Exceptional

11 Sep 2023

clinton

Staff was very helpful, polite. Price was very reasonable, location was great. I will be back.

4/10

Poor

11 Jul 2026

Asgrimur

Overall, the hotel was nice and the location was great. However, our experience was negatively affected by the service and a few important issues.

The biggest problem was the air conditioning. Every night it would suddenly turn itself off, making the room very hot and causing us to sleep very poorly. I first reported the issue by email and later spoke to the receptionist in person. Unfortunately, I did not feel that my complaint was taken seriously. The receptionist responded in an ironic way, simply saying “yes” and that she would tell the manager, but I am not convinced that anything was actually done.

The hotel advertisement also stated that bicycles were available for guests to borrow, but when we asked, we were told they were all broken.

We were a group of three people but were only given one key card. When we asked if we could have a second key card, our request was dismissed. On one occasion, I had forgotten something in the room and had to ask to borrow the key card for just a few seconds. Even then, I felt like I had to beg for it, which was both frustrating and unnecessary.

Overall, the hotel itself and its location were good, but the poor handling of guest concerns and the malfunctioning air conditioning significantly affected our stay. Unfortunately, we did not feel welcome or taken seriously by the reception staff.

Friends_and_family Friends

10/10

Exceptional

11 Feb 2026

Sevil

Oda büyüklüğü,mobilya dizaynı gayet iyi ve yeterliydi. Sadece personel hijyen konusunda yeterli eğitime sahip değil yönlendirilmeye ihtiyacı var ve çamaşırhanelerini daha iyi yönetmeleri gerekiyor

10/10

Exceptional

01 Feb 2026

Magnus

Nære stranda. Rolig område. Godt renhold og gode senger.

Friends_and_family Friends

10/10

Exceptional

25 Jan 2026

William

Le personnel est courtois et très belle chambre

10/10

Exceptional

21 Jan 2026

Kevin

Franchement tout étais comme dans la description de l'hôtel, les chambres sont propres et spacieuse , le personnel est au petit soin , les équipements sont conformes. Tout étais parfait 👍

Business Self

10/10

Exceptional

23 Oct 2024

HARUNA

過ごしやすいホテルだった。屋上のプールも綺麗だった。
夜と早朝は消灯されているので遅い時間に利用する方は注意が必要。

Leisure Self

10/10

Exceptional

09 Mar 2024

Haeree

굿