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Accommodation only. Meals are usually not included.
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8.8/10Excellent637 Reviews
Cleanliness9.2/10 9.2
Service8.6/10 8.6
Comfort8.6/10 8.6
Condition9.0/10 9.0
Neighborhood8.8/10 8.8
Amenities8.2/10 8.2
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- Sustainability certification
- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Ibis Cali Granada
The ibis Cali Granada hotel is strategically located in the north of the city, near bars and restaurants. It's conveniently located 1. 9 miles (3 km) from Cali Transport Terminal and 15. 5 miles (25 km) from Alfonso Bonilla Aragón International Airport, making it ideal for budget-conscious travelers.
Relax in modern, air-conditioned rooms equipped with the comfortable Sweet Bed by ibis. This budget-friendly hotel also offers free Wi-Fi, a restaurant, parking, and a 24-hour bar. Dogs up to 33 lbs (15 kg) are welcome.
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Located in Cali (Santa Mónica), ibis Cali Granada is within a 5-minute drive of Gato de Tejada Monument and Chipichape Shopping Center. This hotel is 2 mi (3.1 km) from Bulevar del Río and 2.9 mi (4.6 km) from Cali Zoo. Stay in one of 162 guestrooms featuring flat-screen televisions.
Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Hotel policies
No rollaway/extra beds available
Parking height restrictions apply
Green Key (Foundation for Environmental Education)
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 10
Pet max weight (per pet) in lb is 22
Only dogs are allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
-
You need to know
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
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Optional fees
- Fee for self-serve breakfast: approximately COP 40000 for adults and COP 18200 for children
- Pet fee: COP 50000 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
French
Spanish
Nearby attractions
Lugar a Dudas
0.6 km / 0.3 mi
La Pasarela Shopping Center
0.8 km / 0.5 mi
University of Antonio José Camacho
1.1 km / 0.7 mi
Plazoleta Jairo Varela
1.1 km / 0.7 mi
Sebastian De Belalcazar Clinic
1.1 km / 0.7 mi
La Ermita Church
1.1 km / 0.7 mi
The Poet's Park
1.2 km / 0.7 mi
Bulevar del Río
1.2 km / 0.7 mi
Centenario Commercial Center
1.2 km / 0.8 mi
Simón Bolivar Park
1.3 km / 0.8 mi
Jorge Isaacs Theater
1.3 km / 0.8 mi
Cali Chamber of Commerce
1.5 km / 0.9 mi
Cali Cathedral
1.5 km / 0.9 mi
Chipichape Shopping Center
1.6 km / 1 mi
Pacific Mall
1.6 km / 1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 162
- Number of floors (main building): 11
- Single rooms: 16
- Twin rooms: 16
- Double rooms: 130
- Accessible rooms: 2
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
Show 23 more facilities & services
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Secure parking
- Airport ShuttleExtra charge
- Laundry service
- Multilingual staff
- Air conditioning in public areas
- Lift access
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Breakfast room
- Business centreExtra charge
- Green Key (FEE)
- Breakfast
- LGTBIQ friendly
- Non-smoking establishmentExtra charge
- Single-Use Plastic Free
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Cali Granada
TRIPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Cali Granada
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Cali Granada
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Cali Granada
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 22 m²TWN.ST
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Cali Granada
TWIN STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Cali Granada
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT STANDARDAPARTMENT • STANDARD • 1 Bedroom • 18 m²APT.ST
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Cali Granada
APARTMENT STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Cali Granada
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 25 m²DBL.DB-1
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Cali Granada
DOUBLE WITH DOUBLE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-1
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Cali Granada
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Cali Granada
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 25 m²DBL.DB
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Cali Granada
DOUBLE WITH DOUBLE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Ibis Cali Granada
100
reviews shown
Wilber
Conveniente, buena zona, bien en general. La habitación un poco con pelos de antiguos huéspedes y algunos puntos mal pintados en la habitación. Pero en general muy bien
Deisy
Buena ubicación y atención
Yamileth
Small rooms but very clean hotel!
Alejandro
No envían la factura electrónica
Daniel Alberto Rodriguez
Yes
Camilo
Yes
Camilo
Yes , fair enough
John D
Staff professional and cordial
Rodolfo
El televisor necesita atención mala conexión con el aparato de claro
NURY
The room is really small, and the mattresses are hard.
Julian
.
Alejandro
N\A
Steven
Really good location, many restaurants and bars, really friendly attendees and all were pretty good
Jeremy
Very nice hotel, clean, modern, and fair price. Only downfall is the free wife isn't very good.
JESSICA
The room was clean, the staff was courteous, and a restaurant on site.
Andres
All the staff were friendly and provided excellent service. The hotel is in a great location and clean, although the rooms are very small, especially if you're sharing. The breakfast buffet was excellent and very varied.
mario
good place, kind staff, well located, kind of expensive for the value
Oscar
Breakfast buffet has changed a lot they need to bring the old one back other than that everything was wonderful and safe!
Juan Diego
All good
DANIEL
Buena habitacion, excelente servicio y desayuno
Elizabeth
Excellent services and cleanliness
george
Noce place to stay in cali
Paola
Personal amable, el lugar muy bien ubicado y la habitación muy limpia
Diego
Good place
Narvin
Nice and safe hotel.
Daniela
habian pulgas en la habitacion, lo unico bueno due la atencion de la chica del restaurante en el segundo piso.
JUAN
Siempre me quedo ahí y es preciso lo que necesito
Charles
Nice place great location bad wifi
The WiFi was TERRIBLE.
JEAN
Lo único que no me gustó es que no tiene nevera y microondas.
Manuel Tobias
Lo unico que me hubiera gustado que tuviera un microondas y una nevera ya que muchas veces saliamos a comer y no podíamos llevar cualquier comida que dejáramos para calentarla después por no tener en donde calentar.
Carlos
En general el hotel es muy bueno y limpio. Perfecto para el descanso nocturno
Gabriel
Everything was good but even though I had been in some Ibis Hotel in Paris and Brussels, the size of this room was Extremely small compared with other Ibis hotels. The bed was very uncomfortable and the bathroom flooded every time we took a shower. Both issues were reported but not resolved.
MELANIE
A clean and modern hotel.
Hans Peter
Excellent
Excellent
Hans Peter
Excelente
Excelente
Karen
It was s great st
Paulette
My go to hotel when visiting Cali, good save neighborhood very new restaurants and very nice bars
ALVARO
No me gustó el servicio
Luis
desayuno muy bueno. las camas no son muy comodas. el area es perfecta.
Sergio
Nice place to stay
Elizabeth
It had little toilet paper.
NESTOR OSWALDO
Everything was perfect!! Nice rooms and delicious breakfast
Clarke
If you can expand the breakfast it would make a huge difference.
Jorge
Everything was great
Leonel
Some staff are excellent
Giovanna
No tuve ninguna experiencia en el hotel porque no me dejaron ingresar con mi nieta. Incluso cuando mi hija fue al hotel para demostrar que es su madre. Tuve que pedir posada en la sala de un amigo para dormir.
Maria
Great hotel at great location!
Leonardo
Great hotel
Fiorella
Awesome
Victor
Convenient location,many options for breakfast, it is a clean and safe hotel, comfortable bed, has parking lot, friendly staff.
MERCED
Very accesible to restaurants and bars,
Within walking distance, great value for the money.
Within walking distance, great value for the money.
Armando
Ok
Hebert
Good breakfast to get your day started right.
javier
Great location near good bars and restaurants. Great value, clean and efficient hotel.
William
Happy but I was robed $500
The ibis hotel is a nice and comfortable hotel but the cleaning lady stole $500 from my book bag. On the first day.
It has never happened to me and I have traveled all over the world.
The front desk was excellent and very accommodating but stealing is not acceptable. The cleaning staff should be reviewed.
I am so sorry but I have to reported it so the hotel can and should review the cleaning staff.
It has never happened to me and I have traveled all over the world.
The front desk was excellent and very accommodating but stealing is not acceptable. The cleaning staff should be reviewed.
I am so sorry but I have to reported it so the hotel can and should review the cleaning staff.
Walter
Ripoff
FRANCISCO
A little noisy. Hard pillows.
Great restaurants nearby. Convenient location. Parking space. Good price
Great restaurants nearby. Convenient location. Parking space. Good price
Yuliana
El personal de recepción no tiene la información clara sobre cómo guiar a los clientes para preguntas relacionadas a facturación y todos dan información contraria, confundiendo al clientes y al final sin solución
Claudio
Muy buen lugar
Angelica
Great hotel close to the center of the city. Staff are really nice and helpful. Definitely going back again.
Marco
Terrible place 5 nights without internet and tv cable.
Bad smell in the room and dirty.
Bad smell in the room and dirty.
Ralph
Very clean hotel rooms are very small but it was expected so I wasn't surprised. The staff is very good and very decent the area is very good as well
melquicedex
Staff was horrible
Jesus
Is ok hotel for couples night, location is good one.
Deepak
Comfortable stay
Standard ibis hotel in Cali. Located in an upclass area and has all amenities needed. The room was on higher floor, was silent, good airconditioning and amazing shower(hard to find a good shower in Colombia in general). Toiletries provided and free parking also. The staff is helpful. Restaurant and bar located in hotel and ordinary prices. Highly recommend for a comfortable stay in Cali
Savannah
We booked super last minute for one night stay. Very happy with everything. Excellent hot water showers and perfect air conditioning.
Viviana
Excelente Ubicación
Alba
I called the front desk asking for more toilet paper and they never brought it to me.
In the restaurant they only sell sodas, not natural juices.
The next day I realized that I was missing $300 thousand Colombian pesos, I called to see if they could help me find them and they told me to give them an hour and they would call me back with an answer, in fact they never called me, I called again and they They told me to give them an email to contact me and three days later no one has contacted me.
In the restaurant they only sell sodas, not natural juices.
The next day I realized that I was missing $300 thousand Colombian pesos, I called to see if they could help me find them and they told me to give them an hour and they would call me back with an answer, in fact they never called me, I called again and they They told me to give them an email to contact me and three days later no one has contacted me.
Angelica
Hotel was on a great location, in the middle of the city. The rooms were nice and comfortable. I felt safe and the staff were always nice and helpful.
Thomas
Love it
Samuel
I STAY THERE ALL THE TIME WITHOUT ANY PROBLEMS 💯✅🫡
Melvin
Yes
Michael
Clean and friendly
I found this hotel last minute. I found out a few things could have been improved upon but this hotel was priced well and fit the description of exactly what we needed.
Ibis is located in Granada which is safe and close to many attractions. The staff was very friendly and did their best to speak to me in English as I did my best to speak to them in Spanish. We checked in without a problem.
One thing that I liked was that we needed the room key to activate the elevator. That and the security guard who is always at the front made the place feel safer than it already was.
Our room was number 560. It had hot water which was great and the AC was the best I felt in Cali. The bed was comfortable but I didn't enjoy the pillows as they felt like they were full of air. We had a broken toilet that would run forever unless we pulled the lever back up. The safe was also broken which made me slightly uncomfortable to bring up at the time and also uncomfortable to have housekeeping come in. The TV would not work on any input. The hotel is kept well overall so I don't doubt that these things will be fixed soon. The room was small but nice and housekeeping did a great job with it. I've been at my fair share of hotels and it seems a little odd that there is no refrigerator or coffee machine. My drinks got warm pretty fast. I still found the room to be of great value withoit these things, especially on new years. The resturaunt was comfortable and pretty good as well.
Ibis is located in Granada which is safe and close to many attractions. The staff was very friendly and did their best to speak to me in English as I did my best to speak to them in Spanish. We checked in without a problem.
One thing that I liked was that we needed the room key to activate the elevator. That and the security guard who is always at the front made the place feel safer than it already was.
Our room was number 560. It had hot water which was great and the AC was the best I felt in Cali. The bed was comfortable but I didn't enjoy the pillows as they felt like they were full of air. We had a broken toilet that would run forever unless we pulled the lever back up. The safe was also broken which made me slightly uncomfortable to bring up at the time and also uncomfortable to have housekeeping come in. The TV would not work on any input. The hotel is kept well overall so I don't doubt that these things will be fixed soon. The room was small but nice and housekeeping did a great job with it. I've been at my fair share of hotels and it seems a little odd that there is no refrigerator or coffee machine. My drinks got warm pretty fast. I still found the room to be of great value withoit these things, especially on new years. The resturaunt was comfortable and pretty good as well.
Alfonso
Estado del cuarto de baño.
Limitación de la carta en el restaurante.
Limitación de la carta en el restaurante.
Luis
When we arrived to the hotel, our room was cancelled, because the decided to provide our room to an sports team. My wife is pregnant and they didn't even assist us on looking for a room.
Worst experience ever!
Worst experience ever!
Carlos
Everything run very well, very clean, and very modern.
Perfecto Eduardo
The area around has lots of options for dining out
Krystal
Close to everything
Robert
Felt safe. Security on the lobby. Second floor restaurant and bar. Overall, great experience. Highly recommend to my fellow Americans.
Verified traveler
Never AGAIN!!
This hotel is located on a VERY busy street; luckily, they have a private garage. The rooms are super small for a party of two. So small that they improvised a closet with two pieces of wood in the corner of the room. The beds are SUPER uncomfortable. You literally feel like you are sleeping on the floor. Our first night, we contacted the front desk at 2 a.m. to complain about the beds and to request another room, and they confirmed that all beds are the same and that they have received plenty of complaints about the same thing. The buffet breakfast was a joke. Cold food, no flavor, and not enough variety—I will not recommend this hotel and will definitely not stay there again!
Randy
Staywas just over night...room was clean and cozy and employees were all very nice and helpful. Buffet had no coffee.
Jason
Clean
Samuel
Most important was how every staff was so polite and very attentive to our needs.
Carlos
It’s a basic, business-oriented hotel, in a safe neighborhood. Some features are just ok, but overall is convenient, affordable, and well-located.
Olga
Excellent hotel with an excellent location , THE STAFF ELIZABETH at the front desk and OLGA at the restaurant both went over and beyond to help and make my stay enjoyable. Thank you, will come back soon.
Luis
I love this hotel. Modern, great breakfast buffet, safe, fair price
María Dolores Trapala
El hotel es cómodo , limpio, el
Personal es educado , el servicio bueno
Personal es educado , el servicio bueno
Carlos
Not worthy of any experience.
I will not stay in this hotel again. The level of service was sobteerible that i moved to another Hotel the last night. Checking out told them that i was cutting my stay short to move to another hotel. They didn't even blink and ask what happenwd just said ok. Worst than havig a terriblw aervice is that they just dont care.
Seleni
Bad customer service, rude staff
Gabriel J
The only down side was tv programing. Only local channels. No cable. First time encounter such thing in a hotel. Other than that. Good stay
Jaime
Good Business stay
Good experience, good location. Excellent service and attitude from staff.
ORLANDO
Everything good
Carlos
Great hotel.
Evert
All people are kind and place is very clean , excellent food and very secure, I loved this hotel
JOSE
No room cleaning, only one towel, remote control without batteries... not the best experience
Francis
staff always try to help and very friendly
but very poor amenities. little things make big difference. example : Microwave at room, fridge at room, ironing at room not go to another floor for ironing.
but very poor amenities. little things make big difference. example : Microwave at room, fridge at room, ironing at room not go to another floor for ironing.
Victor
Great location, beautiful hotel and friendly personal
Kenneth
Another Great Stay
This was my second stay here. I enjoy the friendly and helpful staff. Thank you for a wonderful stay. Great value and location.
Jaime
Nice stay in Cali
Strategically located.
Kenneth
Great stay
I love this affordable clean and friendly staff provided by this great hotel. Perfect for the Solo traveler. Breakfast was pretty good. Would return again. Thank you for the great service.
Location & surroundings
Ibis Cali Granada
Av 8 Norte 21 Norte 40, Cali, Colombia
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Ibis Cali Granada
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