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Azor Hotel Cali Versalles

Cali · Colombia

Calle 20 N 5 An 30View location

8.6/10Excellent105 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.4/108.4
Condition8.4/108.4
Neighborhood8.6/108.6
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Azor Hotel Cali Versalles

In the heart of Cali, Azor Hotel Cali Versalles is within a 5-minute drive of La Merced Archaeological Museum and Merced Church. This hotel is 1. 6 mi (2. 5 km) from Church of San Francisco and 1. 6 mi (2.

5 km) from Calima Gold Museum of the Bank of the Republic. Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.

Enjoy international cuisine at Restaurante Azor, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

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Make yourself at home in one of the 66 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

In the heart of Cali, Azor Hotel Cali Versalles is within a 5-minute drive of La Merced Archaeological Museum and Merced Church. This hotel is 1.6 mi (2.5 km) from Calima Gold Museum of the Bank of the Republic and 1.7 mi (2.8 km) from Church of San Francisco.

Make yourself at home in one of the 66 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Noise-free rooms not guaranteed Car required Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Pool access available from 9:00 AM to 9:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • A car is required for transportation to and from this property.
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: COP 70000 per vehicle (roundtrip, maximum occupancy 3)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Lugar a Dudas 0.7 km / 0.4 mi
La Pasarela Shopping Center 0.7 km / 0.4 mi
Plazoleta Jairo Varela 1 km / 0.6 mi
The Poet's Park 1.1 km / 0.7 mi
La Ermita Church 1.2 km / 0.7 mi
Bulevar del Río 1.2 km / 0.7 mi
University of Antonio José Camacho 1.2 km / 0.7 mi
Sebastian De Belalcazar Clinic 1.2 km / 0.7 mi
Simón Bolivar Park 1.2 km / 0.8 mi
Jorge Isaacs Theater 1.2 km / 0.8 mi
Centenario Commercial Center 1.4 km / 0.9 mi
Caicedo Square 1.4 km / 0.9 mi
Cali Cathedral 1.4 km / 0.9 mi
Cali Chamber of Commerce 1.6 km / 1 mi
Church of San Francisco 1.7 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 66
  • hotel
  • Car park
  • 24-hour reception
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Lift access
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
Show 19 more facilities & services
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room: 4
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • TV lounge
  • Turkish bath (hamam)
  • Spa treatments
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • Table tennis
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Azor Hotel Cali Versalles

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Azor Hotel Cali Versalles

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Azor Hotel Cali Versalles

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Azor Hotel Cali Versalles

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Azor Hotel Cali Versalles

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Azor Hotel Cali Versalles

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Azor Hotel Cali Versalles

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE SUPERIORRoom • DELUXE SUPERIORROO.DX-SU

    Photos are not available for this room type.

    Azor Hotel Cali Versalles

    Room DELUXE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Azor Hotel Cali Versalles

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Azor Hotel Cali Versalles

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Azor Hotel Cali Versalles

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Azor Hotel Cali Versalles

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE SUPERIORDOUBLE • DELUXE SUPERIORDBL.DX-SU

    Photos are not available for this room type.

    Azor Hotel Cali Versalles

    DOUBLE DELUXE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Azor Hotel Cali Versalles

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Azor Hotel Cali Versalles

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Azor Hotel Cali Versalles

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Azor Hotel Cali Versalles

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Azor Hotel Cali Versalles

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Azor Hotel Cali Versalles

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Azor Hotel Cali Versalles

8.6
Excellent
105 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.4 /10
Neighborhood
8.6 /10
Amenities
8.6 /10
50 reviews shown
10/10
Exceptional
05 Jul 2026
Alfred
Great location. Breakfast options were good.
Self
8/10
Excellent
18 Jun 2026
Keith
The hotel stay was an incredible value for the nightly rate. The hotel counts with an small underground parking garage for guests. Breakfast was included and there were hot items like eggs cooked different styles and calentado (rice and beans) and cold cuts, cheese, fruit and baked goods. Breakfast was generally good but some of the fruit (and the dessert from the night before) was frozen and tasteless.

There is a pool and gym on-site but I cannot evaluate them as I did not use those facilities. Wi-fi is free and the access points appear to be room specific. I was able to stream movies without any performance issues. The room was clean and although I was on the 10th floor, there was city noise early in the morning (~5 to 6AM) that came through a screen by the shower (not a window but rather a framed mosquito mesh).

The staff was top-notch, from the attendant in the front lobby to the server in the restaurant as well as the administrative staff. I would recommend the hotel to those that are looking for a clean, safe and pleasant stay if you need to be in that part of Santiago de Cali.
Self
10/10
Exceptional
13 Jun 2026
Gonzalo
This place is excellent very clean safe area very good breakfast nice people very good service everything is close very good location I like 10 of 10
Partner
10/10
Exceptional
18 May 2026
AUGUSTO
Excellent service and the food was delicious.
Partner
10/10
Exceptional
08 May 2026
William
This hotel is one if not the best in Cali, Colombia! The staff is great and so is the food. The staff is very kind and knowledgeable. The rooms have great AC and the shower has boiling hot water. It's also located in a safe area with great restaurants. MY home away from home!
Self
10/10
Exceptional
03 May 2026
Ariel
Great location and the hotel staff was wonderful. I will definitely be staying here again.
Family
10/10
Exceptional
11 Feb 2026
Joebet
Excelente habitación la Junior Suite
10/10
Exceptional
02 Feb 2026
osbal
Nice location
10/10
Exceptional
15 Jan 2026
SONIA
Siempre voy a este hotel. Es lo mejor que encontre en Cali
Leisure Family
8/10
Excellent
11 Nov 2025
Donnell
My stay was nice. However, the more you pay for the room the happier you will be. I stayed 3 weeks and every week I got a new room. Upgrade to suites or top floor it’s worth it.
Business Partner
2/10
Poor
30 Oct 2025
SONIA
This hotel is a disaster. The sink water tastes awful. The bathroom window is broken. The bathroom is filthy. There's no hot water in the shower. The sheets smell bad and the bed is rock hard. The AC doesn't cool the room. The furniture is very old. The staff has a bad attitude and very little motivation to work. There are only two very rough towels. The lighting is very poor and, finally, there isn't a single decorative touch. Horrible.
Leisure Family
10/10
Exceptional
08 Sep 2025
William
The Azor Hotel is the best in Cali! Great hot water in tawesome AC!
Business_and_leisure
8/10
Excellent
16 Aug 2025
Kirt
Good location, nice hotel (excellent value)
Partner
10/10
Exceptional
05 Aug 2025
juana
Thanks for your excellent service.
10/10
Exceptional
29 Jul 2025
William
The staff and administrators at the hotel were very professional, kind and friendly. They attended to all my needs, The rooms are very comfortable. The AC is super cold and there is plenty of hot water in the shower, The food at the hotel restaurant and service was simply AWESOME!!!!! 5 Stars for sure!
Leisure Partner
10/10
Exceptional
27 Jun 2025
Jesse
Just be careful with the add ons
Business_and_leisure Partner
10/10
Exceptional
20 Jan 2025
Johanna
Friendly staff
Leisure Self
10/10
Exceptional
12 Jan 2025
Carlos R
Excellent
2/10
Poor
09 Aug 2024
Alina
The rooms need proper maintenance.
10/10
Exceptional
01 Jul 2024
SONIA
It is a fantastic place, I ALWAYS look to stay here when I travel to CALI, the staff is excellent, location is excellent, Inside Restaurant with very good food, a delicious buffet breakfast, and also multiple options of other restaurants nearby, a safe neighborhood to walk, it has a nice Front park where you can recreate and enjoy birds, even exotic ones, windows with a beautiful view of the mountains. At night until very late there is a fast food place on the corner. You find excellent attention from everyone here. I recommend this place.
Business_and_leisure Family
10/10
Exceptional
04 Mar 2024
Elizabeth
The staff is very nice and attentive and the price is cheap to what they offered. The breakfast was the best ever. The room was very clean. There are things that can improve in terms of the maintenance of the property but in general I should say that it was very good overall.
Business_and_leisure Family
10/10
Exceptional
07 Dec 2023
Denis
Staff very friendly and short distance to Church Etmita
6/10
Pleasant
16 Feb 2023
Mondy
The hotel is in a good location safe and clean. However I was double charged for my reservation because the girl at the front desk thought it was not already paid for after i told her it was months ago when I made the reservation and showed her the proof. Later on she relies I was right and they couldn’t refund me. I had to open up a dispute with my bank. They had construction going on in my floor my whole stay it was very disturbing and messy. However I liked how Cozy the hotel was and the location was very nice I would give my stay a 3/5. If there was no construction going on and I wasn’t over charged it would be 5/5.
Business Partner
10/10
Exceptional
27 Sep 2022
VICTOR Manuel
The staffing was very friendly the food was great .
Leisure Self
2/10
Poor
14 Aug 2022
Alina
The hotel has plumbing issues in which the toilet backs up. Contacted them numerous times and they take their times coming to your room to fix the problem. On the 4th of August I called them at 8am to let them know the toilet wasn't flushing, had to call back again at 9:30 as no one came. The second time the guy came and went in the bathroom came out 5 minutes after and said it was not fixed and left. I assumed he left to get something to fix it and return but 11:30 came and he still did not return. I contacted front desk again complaining for the 3rd time that day and he then came cleared the toilet but left the entire bathroom underwater. I HAVE THE PICTURES OF HOW HE LEFT IT. I then contacted Expedia as I was fedup but wanted to make sure I wouldn't lose my money as I paid for my entire stay. Was assured by the agent that I could check out and would receive my money for the unused nights. I checked out on the 4th of August and checked into another hotel. I still have not received my refund and have contacted Expedia multiple times. The hotel is indicating they have nothing to due with the refund as I booked through Expedia is now saying after I checked out that the hotel has to approve the refund. This was not what the agent said when I contacted them before checking out. Hotel Azor is a dishonest establishment and I don't know who is lying between them and Expedia. All I know is that I will now contact my bank to see how I can get my money back. A set of thieves.
Business Family_with_children
4/10
Poor
27 Jul 2022
Verified traveler
The hot water did not work properly. Taking a bath was a nightmare. You could be in a volcano or in the North Pole in seconds. The elevator is tiny, and the elevator’s waiting area is uncomfortable. The service is very good. The food in the restaurant is the best this hotel has to offer.
Business
8/10
Excellent
22 Nov 2021
Danny
The property is really good
Leisure Friends
10/10
Exceptional
31 Oct 2021
Leonardo
Kind and attentive staff, overall, a very good experience .
Leisure Family
10/10
Exceptional
14 Oct 2021
Paola
The hotel was excellent, the restaurant and food super delicious, the staff super friendly, kind and very helpful.
The only thing that was uncomfortable and very difficult for me to enter in was the bathroom, my father is in a wheelchair and it was too small.
Leisure Family
10/10
Exceptional
21 Sep 2021
Jermaine

Nice stay, Great staff

Good stay, 7th floor quiet, comfortable. Coffee shop below is a must try.
Self
4/10
Poor
12 Jan 2021
Verified traveler
Property is old needs upgrades. Loud air-conditioning. Weird smell. I checked out and haven't been refunded yet. Checked out se xay acter check in. Jacuzzi in sweet had dirt in it. I wanted to like the room wjgh in suite Jacuzzi but couldn't due 3odd smell. Tbey ocferex another room but it didn't have balcony or Jacuzzi
Self
10/10
Exceptional
08 May 2019
Bertha
This hotel had a friendly and helpful staff. The hotel room was clean and spacious. They offer complimentary buffet breakfast.
Leisure Family
10/10
Exceptional
16 Feb 2019
Verified traveler
Excellent location! Walking distance to restaurants and shopping.
Friends_and_family Family
2/10
Poor
03 Jan 2019
Verified traveler
It needs a lot of improvements, better food, rooms, it’s only have one elevator, poor gym, n more
8/10
Excellent
04 Nov 2018
Jhonfer
I had a good time at the hotel. The staff were very friendly and helpful.
2/10
Poor
08 Jun 2018
Verified traveler
Hotel under construction, very noisy, shower in bad condition,place where you take breakfast is desorganize and dirty, water sinks in the shower, there is not warm water
I had to leave the hotel
Please dont send me there anymore
10/10
Exceptional
25 Oct 2017
Maria

Hotel nice 👍 close to everything good área.

My experience was Wonderful.the people is so friendly and the service is great
8/10
Excellent
07 Apr 2017
francesca

Great room for the price

Comfortable room and great shower. Breakfast was ok and staff were very helpful. Wifi did not work in the room when we arrived but it was sorted very quickly. Gym was ok - sufficient for a light workout. Pool was clean. Overall a great price for the location. Only negative was that there was only one English TV channel so bring a book or laptop if you plan on staying in.
Partner
4/10
Poor
20 Jan 2016
Alan
Hotel was average.
Partner
10/10
Exceptional
19 Oct 2015
Andre

Great choice

I believe this hotel is estrategically well located. IT IS CLOSED TO THE BUSINESS AREA IN CALI. I believe i felt very safe in the neighborhood and the proximity of the chipichape mall makes thing easyer. Aver all it is a nice hotel with great services and the prices is very accessible. Good choice.
10/10
Exceptional
18 Apr 2026
Jakub
War alles ok
Friends_and_family Friends
10/10
Exceptional
10 Feb 2026
Joebet
Las habitaciones muy limpias y el servicio más la atención fueron excelentes. Me volvería a hospedar con ellos.
Partner
10/10
Exceptional
08 Feb 2026
Eduardo
Cumple con lo que ofrece
10/10
Exceptional
10 Jan 2026
louis
Chambre parfait avec vu sur Cali, grand lit, belle piscine
Bon dejeuner, salle de bain un peu petite
Leisure Self
10/10
Exceptional
07 Nov 2024
gonzague
Bien
Leisure Self
10/10
Exceptional
29 Jun 2024
Heidy
Excelente
Friends_and_family Family
6/10
Pleasant
24 Mar 2024
Dominik
Sheets we’re not clean
Leisure Self
10/10
Exceptional
13 Mar 2024
Hugo
Se encuentra en un punto muy accesible de los lugares turísticos
Leisure Self
10/10
Exceptional
06 Apr 2022
Arcenio
Muy bueno y limpio bien cómodo muy buena atención del muchacho de la resección
Leisure
10/10
Exceptional
29 Nov 2020
Verified traveler

Muy buen hotel

Recomendadisimooooo
Friends_and_family Family

Location & surroundings

Azor Hotel Cali Versalles
Calle 20 N 5 An 30, Cali, Colombia

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Azor Hotel Cali Versalles

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