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8.6/10Excellent345 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort8.6/10 8.6
Condition8.4/10 8.4
Location10.0/10 10.0
Neighborhood9.0/10 9.0
Value9.6/10 9.6
Amenities8.4/10 8.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Aqua Granada Hotel
This boutique hotel offers a blend of modern comfort and convenience, ideal for both business and leisure travelers. Located in Granada's upscale Zona Rosa, it's surrounded by designer shops, restaurants, bars, and clubs, and is close to the historical center.
A mere 25 minutes from Palmaseca-Alfonso Bonilla International Airport and 15 minutes from the industrial area and downtown Acopi Yumbo Valle Pacific event center, this Cali hotel presents a fresh take on loft suite accommodations. The friendly staff and contemporary design create a welcoming, home-like atmosphere.
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With a stay at Aqua Granada Hotel in Cali (Granada), you'll be within a 15-minute drive of Chipichape Shopping Center and Fundacion Valle del Lili. This apartment is 0.1 mi (0.2 km) from Sebastian De Belalcazar Clinic and 0.3 mi (0.5 km) from Plazoleta Jairo Varela.
Make yourself at home in one of the 25 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 40-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cali? This apartment has 753 square feet (70 square meters) of space consisting of a conference center and a meeting room.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 15
Pet max weight (per pet) in lb is 33
Only dogs and cats are allowed
Maximum number of pets per room 1
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
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You need to know
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Children may not be eligible for complimentary breakfast.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- The property is professionally cleaned.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Property Registration Number 25890
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Minimal age
18
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Optional fees
- Airport shuttle fee: USD 30 per vehicle (one way)
- Pet fee: USD 8.00 per pet, per night
- Rollaway bed fee: USD 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Sebastian De Belalcazar Clinic
0.2 km / 0.2 mi
Centenario Commercial Center
0.3 km / 0.2 mi
Lugar a Dudas
0.4 km / 0.3 mi
Plazoleta Jairo Varela
0.5 km / 0.3 mi
Simón Bolivar Park
0.5 km / 0.3 mi
The Poet's Park
0.6 km / 0.4 mi
Jorge Isaacs Theater
0.7 km / 0.4 mi
La Ermita Church
0.7 km / 0.5 mi
Cali Chamber of Commerce
0.8 km / 0.5 mi
Cali Cathedral
0.9 km / 0.6 mi
Centro Cultural de Cali
1 km / 0.6 mi
La Merced Archaeological Museum
1 km / 0.6 mi
Religious Art Museum
1 km / 0.6 mi
Calima Gold Museum of the Bank of the Republic
1 km / 0.6 mi
Merced Church
1 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1995
- Year of most recent renovation: 2011
- Total number of rooms: 25
- boutique hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Nearest Bus / Metro Stop
Show 37 more facilities & services
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Car hireExtra charge
- Transfer service
- Airport Shuttle
- Room service
- Laundry serviceExtra charge
- Multilingual staff
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Garden
- Terrace
- Bicycle storage
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Smoking areaExtra charge
- Conference room
- Meeting room
- ProjectorExtra charge
- Photocopier
- Business centre
- TV lounge
- Hot tub
- Turkish bath (hamam)
- Breakfast
- Picnic
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAqua Granada Hotel
Double or Twin QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAqua Granada Hotel
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAqua Granada Hotel
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONYJSU.BL
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAqua Granada Hotel
JUNIOR SUITE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: JSU.BL
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAqua Granada Hotel
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE DELUXE WITH VIEWSSUITE • DELUXE WITH VIEWSSUI.DX-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAqua Granada Hotel
SUITE DELUXE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAqua Granada Hotel
SUITE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.BL
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAqua Granada Hotel
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAqua Granada Hotel
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAqua Granada Hotel
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIOR QUEEN BEDDouble or Twin • SUPERIOR QUEEN BEDDBT.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAqua Granada Hotel
Double or Twin SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE LUXURYSUITE • LUXURYSUI.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAqua Granada Hotel
SUITE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Aqua Granada Hotel
100
reviews shown
Ernesto
I
Bryan
Un lugar increíble, una excelente ubicación todo a la mano y un el anfitrión siempre pendiente
alex
My home away from home in Cali
Zarrod
Very big room…. Clean…. Shower was ok… but no complaints
alex
Most of staff very friendly
Roberto
I stay here sometimes and its worth the money. If you want something near a budget price. This place is good and i recommend it. You have restaurants and mall at a walking distance
John
The rooms are modest and a bit dated, but the beds are comfortable, the hotel has a restaurant as well as multiple area business that will provide delivery. Situated in one of the best spots in Cali for nightlife, you can go out and then come back and enjoy the beautiful rooftop jacuzzi view.
Andres
Muy bonito y centrico.
Andres
Un hotel con una ubicación muy adecuada para comer y hacer compras.
Roberto
Clean room
Luis
Staff and Room
Eduardo
Fast checking. Lot of things to do around the property
Edward
Good location
Daniel
First room I got with broken air conditioner. I was moved to another room without hot water and not to mention that I was the only guest in the hotel
Janine
El apartamento necesita mas limpieza
Julia
It wa okay, i thought it had a pool, hot to ok
Eran
Is not 4 star hotel
The person in the kitchen very rude.
This is 2 star hotel.
No more.
The person in the kitchen very rude.
This is 2 star hotel.
No more.
Maribel
Great Location, easy to walk to shopping, restaurants, across the street to a nice park, mitos y leyendas. Beautiful view on the roof top.
I will stay here again.
I will stay here again.
Jacqueline
Good
Raleigh
Inability to watch tv without using your apps
Iran Alexis
Bed is horrible, hard like a floor
Eric
We stayed here and was pleasantly surprised. The sauna and jacuzzi on the roof was definitely the stand out with amazing view
Joseph
Great hotel. My fav in Cali. Too many dining options a block away and the place itself is good value for the money.
Rodrigo
Nice service. Quiet area.
Edward
I enjoy the stay, and the staff was friendly
nICOLE
Bad service
Quand je suis arrivée je n’ai pas pu avoir ma chambre avant 4 heures PM. Dans la chambre le coffre fort ne s’ouvrait pas, les prises ne fonctionnaient pas (excepté celle à coté du frigidaire) et l’air conditionné ne fonctionnait pas. L’internet ne fonctionne pas sur le balcon à l’extérieur. Deux jours après ils sont venus installer une powerbar pour se connecter dans la prise qui fonctionne. POur le déjeuner le restaurant est supposé ouvrir à 7 heures et j’ai commandé un café et un déjeuner mais 15 minutes après j’avais rien et je suis la seule dans le restaurant. J’ai demandé à la receptioniste de l’hotel si je pouvais avoir mon café alors elle a été le cherché et elle m’a dit qu’ils sont en train de faire mon déjeuner (seulement un omelette et des fruits)…. Dans le restaurant il y a un endroit pour le café mais ils sont venu porter la cafetière a 7:30 mais le restaurant ouvre a 7 heures… et sans lait. J’ai une excursion et je pars à 7:45 alors je ne sais pas si je vais pouvoir manger avant ou non. J’ai demandé d’être réveiller à 3 heures du matin et personne ne m’a appelé. Le gars à la réception m’a dit : il est 3:07. J’ai dit oui mais tu ne m’as pas appelé. Il a dit: Désolé. Alors il ne faut pas se fier à eux. Quand je suis partie avec le taxi il m’a demandé si je voulais un taxi… mais j’étais là depuis 15-20 minutes alors pourquoi il m’a pas demandé avant que je parte? Le gars du taxi n’était pas pour attendre pour lui d’aller faire un café. A vous de juger
Corry
Room was older than the online pictures appear, but was spacious and quiant. The staff was professional, friendly, and helpful. The food at the restaurant onsite was authentic and delicious.
Laura
The staff at this hotel were very friendly and helpful with everything we needed. We ordered room service from the restaurant and it was delicious. Information was left in the room in English and Spanish which was a nice bonus. The rooftop terrace was beautiful, the pool (hot tub) was not used by us. The view was very nice. The room with the balcony was very noisy, traffic almost all night with party buses going by. If you're not a light sleeper, then the room with a balcony will be fine for you. Good location, close to downtown. Taxi service was on time.
Rodrigo
Nice quiet place in safe area. Friendly staff
Bibiana
Everything is great
robert
Okay, Aqua Granada Hotel
The hotel had all the amenities we needed it was clean but a little bit older hotel, but overall it was fine.
Luis
Edificio al lado abandonado y sucio. Personas entran y hacen necesidades ahi
Calle al frente no caminar también hay suciedad.
El hotel esta muy bien solo los alrededores, aunque la ubicación no está tan mal
Calle al frente no caminar también hay suciedad.
El hotel esta muy bien solo los alrededores, aunque la ubicación no está tan mal
Jeffrey
Discomfort
Facility maintenance needs more attention
thomas
Was very pleased with the service,.
alex
Kitchenette very useful staff friendly
alex
I find the kitchenette very useful. Staff very friendly
Nicholas
Stay was great. Was very clean and includes free breakfast. Can’t beat it for the price. Was here for 3 weeks
NWAM
The staff is very friendly, the room was great.
I will definitely recommend this hotel.
I will definitely recommend this hotel.
Christopher
Property listed a laundry , but it had no laundry . Any guest staying here should watch their bill closely for hidden fees
William
Solo world traveler!!!
Excellent stay and staff, rooms comfortable mattresses..did not particularly like the steaming TV , would rather of had cable or satellite, only two channels in English out or 400 and no CNN. I will stay there again though since this is my 6th time staying there .
alex
Reception should accompany guest to his room. Key given didn’t fit. Had to go down n get new key. Shower not working properly… I love the kitchen . I love the hotel. But always room for improvement
Walter
The staff was very friendly and helpf ull, the only drawback was the description mentioned a pool but there was no pool but a hotub tht dors not get hot
Jose
This is not a hotel. look like a motel. I just spend 20 minute in this property, and i couldn't stay there, the bed is a rock. i been charged for my full stays 4 days, because is no communication between this motel and experia.
Perry N
Not high comfort but okay
Very basic no frills. Ideal location. Great staff
Perry N
Shabby but okay
Its okay. The staff is wonderful. The facilities are fair. The location is ideal. Price is right.
Astrid
We booked a standard room that in the pictures looked clean, updated, overall well kept. We arrived and got a room that smelled horrible, no a/c working, got moved to another room the same night and the a/c worked for half an hour, finally the next day we were moved to a standard room with good a/c. The staff was friendly and helpfull. The hotel needs a lot of improvement.
Cesar
Front desk guy charged tourist tax - it never happened to me before in my old country!
Brent
The Aqua Grande is close to everything. The central park with hundreds of street vendors during the festival of lights is a 5 minute walk. the supermarcado. the parque de Gatos is a 30 minute walk. All Granada restaurants are one street over. perfect location.
richard
No laundry service nor a recommendation where I could get this done. hot water was an issue every day the prices posted on the refrigerator were not accurate ( at least 5X than posted ) All things considered the staff did go out of their way to help when they could It was very clean.
LUIS
Nice people
James
Nice little hotel. Clean and enjoyable. They catered well to my needs. Good Restaurants right around the corner, behind the hotel.
arnold
i have stayed here several times the staff is friendly and helpful, the rooms are nice and comfortable. the rooftop jacuzzi has a nice overview of the city with a relaxing terrace too! my only issue is the cook top in the room could use updating they are very slow to heat but otherwise this is a nice affordable place to stay. also the breakfast at the resaurant prepared fresh is great
Randy
Even though this was my first time visiting Colombia, The Aqua Granada Hotel is now my Cali, Colombia home❣️🤗 From the Manager Eliana, whom I communicated with via internet and phone arranged for my arrival and transfer by Waldir, who recognized and found Me, probably from a photo, and escorted me to the hotel, while being a tour guide, too. He was also a de facto concierge for questions I had during my time there. Eliana, Camila, Sebastian, Diana (Princess) at the front desk, along with my Guardian Angel Fabiola, with her Kitchen and cleaning staff of Jessica, Mirela, and and additional wonderful lady who I apologize for forgetting her name, but not her and everyone's professional, yet home away from home approach and feeling ❣️ The mornings of speaking with Fabiola, to order my various delicious complimentary breakfasts, and the room service are a Heavenly reminder of my overall stay, due to the pleasure, leisure and comfort of the interactions, all making for a great vacation❣️👍❣️The restaurants menu has a nice selection and variety of food to try, and is delicious❣️ I had the Pescado at least three times❣️👍😋 I stayed in Colombia for 3 weeks, 2 weeks of which were at the Aqua Granada, including a return from Medellin, and another from Bogota. Additionally, the location is great❣️ With a spectacular rooftop lounge, bar, mini gym with heated Jacuzzi hot tub, that has a great 360 degree view of mountain side, city side, and views of the bars and shops restaurants,
Jeffrey
Only ok
Not great and have no idea where all the rave reviews came from. Room very clean, but older, WiFi weak and wouldn’t stay connected. Front desk staff pretty much indifferent. Breakfast was not bad and freshly cooked.
Leah
Nice hotel for the money good area lots of night life
Luis
Stuff was friendly and helpful. The hotel looks outdated, deteriorating. The AC was barely work. The sofa bed was very dirty when I opened it and I had to down to the main desk to ask for sheets twice.
Ashley
The staff was very friendly and helpful. I highly recommend this property. I am looking forward to my next stay here
WILIAM
Nice Small Hotel
I liked my room and I liked the staff at this hotel. No complaints about the food or the staff. Its a few blocks away from what I will call a mini-mall. I wasn't driving so parking not a issue for me. I would not drive here, take a cab. I do have to say that directly across the street is an abandoned building with a homeless guy living there. Just a heads up in case you traveling with kids.
Stuart
Very disappointed. I stsy there 4 years ago and was great. Now rhe rooms are starring to run down. Was raining whilst i was there so wanted to just stay in my room in the even and watch TV. But they have no TV just YouTube and if you have netflix etc. Ypu can log in using your own details. Unbelievable only free to air TV and that doesnt work how can it be a 3 star hotel withput the basic things. Tje staff are great. I wanted to stay 1 or 2 nights a week for the next 6 weeks as will mert my business needs. However there is bettet hotels and cheaper near by. Sorry wont be staying again here
HENRY
Excellent location and staff service
eli
Muy bueno hotel
Brian
Good location. Friendly staff
omari
Great staff; convenient location. Just make sure you get a room with a balcony not facing the back.
Carlos
Nice hotel in a good location. The room was clean and spacious, the AC was excellent. The food from the restaurant was good and the service was great. I’d stay here again for sure.
Gordon
Staff was friendly lots of restaurants and mall close by . The bed was uncomfortable and old
RICARDO
An excellent place and very friendly staff, I will be back soon
arnold
This hotel is very nice the rooms are very nice and comfortable the room I stayed in had a kitchen area and we cooked regularly in the room. The roof top jacuzzi was another nice feature. I would stay here anytime. The staff is friendly and helpful.
comfortable
comfortable
arnold
We had a very nice stay here I would stay here again the staff was friendly and helpful, the rates were very affordable the room was very nice and clean, and the cleaning staff did an excellent job of keeping it that way during my 7 day stay. the only short coming is in the room with a kitchen area there was very limited cookware. other than that a very nice place and the restaurant in the lobby area provides a very nice breakfast!!
alex
I like the location. Next to synagogue, shopping center, friendly staff; reasonable price.
Karl
Very nice and clean facility, tons of great restaurant around it. Super friendly and helpful staff.
Fredrick
Great service
Euell
Great option to stay when in Cali. For me, it was definitely value for money. The staff were very friendly and helpful. A few spoke English, which helped me out a few times when in need of general assistance. The free breakfast was enough to get my day started and location is good as well; as you are steps away from all the restaurants, bars, attractions that the Granada area offers. One of the places I always check for availability first when visiting Cali.
Antonio
The place badly needs a renovation.. It still stuck in the 90's. They also need to a do a better job at cleaning.
The staff was unprepared and unprofessional. The room was not completely ready when we got there and breakfast took more tan 40 minutes to be prepared (Omelette and fruit). No apologies given, only lame excuses and not even politely.
It was not a good experience overall.. Definitely not worth the money. Second (and LAST) time staying there.
The staff was unprepared and unprofessional. The room was not completely ready when we got there and breakfast took more tan 40 minutes to be prepared (Omelette and fruit). No apologies given, only lame excuses and not even politely.
It was not a good experience overall.. Definitely not worth the money. Second (and LAST) time staying there.
David
This hotel and staff where amazing and I will definitely be going back.
Doreen Nicole
Nice, clean, spacious studio apartment with (free) in room breakfast service. Amazing location - close to tourist attraction and great selection of restaurants and bars. Felt very safe. And Fabiola took good care of me. Will definitely stay there again.
Verified traveler
It was a nice facility and the staff is great also.
Verified traveler
Friendly services
Verified traveler
Amazing property , very clean , food is amazing , didnt have any issues and the employees were always nice and willing to help anytime
Juan
Great place
I have stayed at this Aqua Hotel now on three different ocasions and will continue to stay there when my travel requires me to be in Cali. Let me start by saying the location is prime. You're just a few blocks away from \"la sexta\" which is an avenue a few kilometers long that has a good amount of bars and restaurants available until late night. You're also close to \"el centro\" no more than a five minute drive and you're in the centre of Cali if you need anything else. The hotel is about 30-35min from the airport. My biggest selling point for this hotel is the feeling of security I have. The parking garage is located on a basement level thats always closed and watched via cameras. The front door has a doorman during the days and locked and operated at night by the staff. The rooms facing the street do tend to get a little loud in the mornings due to trafric though so if sleeping till late is on your list ask for availabilty of a rear facing room. Breakfast has always been included and its nothing crazy. A good arepa and eggs, hot coffee, and some fruit. The times I've stayed here I haven't been able to enjoy the terrace due to some time constraints but it does look very pretty and it has a great view. I will definitely continue staying at this hotel and highly recommended it
Martha
Very clean and nice hotel
dory
the guy at the front desk said \"buenos tardes\" when it was clearly night time and had no idea what day it was. and then he went to the room and there are no room keys. kind of a dated feel to property.
Verified traveler
Overall the hotel looks good online but the reality at the check in is other. The bedrooms are are nice size but the bed is extremely hard, ac don’t cool enough, the wifi is almost dial up and others. However, the service that provides the employees are very good.
Alex
I am a frequent guest at Aqua. Old staff is very helpful and friendly. Excellent value for the price! Highly recommend
Verified traveler
Excellent customer service and welcome drinks. Front desk guys very friendly
Rogelio
Awesome experience!! The hotel sent a driver t
Taewon
Taewon
Beautiful hotel and amazing staff
Alba
small but very nice hotel, excellent service,
near the centenario commercial center=mall
near the centenario commercial center=mall
OlgaR
Without doubt one of the favorite hotels in Cali
Upon arrival, I was warmly welcomed by the staff
Breakfast is the highlight of the day!!!!.
Upon arrival, I was warmly welcomed by the staff
Breakfast is the highlight of the day!!!!.
AlexT
This property should never be rated 4 star, maybe 3 at best. Hallways were very dark, beds were very stiff, furnitures dated, shower with multiple sprayers didn’t work as well as the rain shower head due to very low pressure, so had to use the flexible sprayer and hold it while I shower. The AC in first room was very noise due to a lose grill piece...we were moved to another room.
Tony
Everything was exceptional at the hotel. The staff was very friendly and paid close attention to detail.
Verified traveler
A lot of things didn't work properly but otherwise very good hotel at reasonable prices.
Rafael
Great location
Great location, very safe and lots of things to do walking distance. Will definitely be back.
Victor
The kitchen was nice to have, but there were no cooking utensils. Very nice view of la tres cruces.
Melissa
Aqua is a nice, small property in the heart of things in Cali. It was very convenient and walking distance from most attractions. We were welcomed with a cold beverage upon our late night arrival. The rooms were spacious and clean with plenty of light. The staff spoke English and were ALL very helpful during our 5 night stay. The complimentary breakfast was an added bonus! There is a Starbucks, Juan Valdez and Tao coffee shop within 3-4 blocks, so your options are plentiful. One block off Avienda 9 makes the location perfect for many dining and shopping options. Again, the staff was so helpful with reservations and tour options. We did not use the hot tub, but the rooftop location is really nice. Just takes a quick phone call to the front desk to turn it on and allow it to heat up. We also had a great balcony to sit an enjoy coffee or a beverage. The bed was a little firm but linens were really nice, and it is important to note this is a hotel in the heart of the city and there is street noise. We stayed so busy that it was a minimal negative. The big sliding door has shades and black out shade helping with the light. I would stay at Aqua anytime in the future!!! Thank you Aqua staff for making our stay comfortable!
Al
I liked everything. The location, staff, room, cleanliness, terrace, appearance and food.
Geoffrey
Nice hotel for good price
Third time staying at this hotel. So obviously it’s a nice hotel for a great price or I would not be returning for a third time if it was not nice. Nice roof top jacuzzi with nice views.
Verified traveler
Dirty place, rude staff, hidden room charges , noise ,
Verified traveler
Good location, but it was a dated hotel. Food was bad service was very slow
John
As good as it gets
An amzingly modern hotel in a great neighborhood. This is a NYC hotel, but the room would cost $500 there. Everything you need, including a kitchen and a GREAT shower. My only complaint: no coffee for the coffee maker, so I had to use the coffee from the honor bar.
Verified traveler
Looks exactly like the pictures posted... It’s on a really busy street so there’s noise all the time. Almost everything is within walking distance. Fast and friendly check in with English speaking staff. Overall, it was a great stay.
Location & surroundings
Aqua Granada Hotel
Avenida 8 Norte No. 10-91, Valle Del Cauca, Santiago De Cali, Colombia
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Aqua Granada Hotel
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