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City Express Plus by Marriott Cali Colombia

Cali · Colombia

Calle 35N No. 6N-06 ResidencialView location

8.8/10Excellent844 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort9.0/109.0
Condition9.0/109.0
Location9.2/109.2
Neighborhood9.0/109.0
Value8.4/108.4
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Express Plus by Marriott Cali Colombia

Stay in the business district of Cali at the City Express Plus by Marriott Cali Colombia. You'll be within a 15-minute walk of Chipichape Shopping Center and La Pasarela Shopping Center. This hotel is conveniently located 0. 9 miles from La Flora Park and 1.

3 miles from The Plane's Park. Enjoy amenities such as a fitness center, complimentary Wi-Fi, and a vending machine. A complimentary shuttle service operates within a 10-kilometer radius. The hotel offers 127 air-conditioned rooms, each equipped with an LCD TV, complimentary wired and wireless internet access, and cable programming.

Bathrooms include showers and hair dryers. Additional conveniences include phones, safes, and desks. Enjoy a meal at the on-site restaurant, or take advantage of room service during limited hours. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Featured amenities include a business center, express check-in, and express check-out. Free self-parking is available.

Read more about this hotelShow less

With a stay at City Express Plus by Marriott Cali Colombia in Cali (Santa Mónica), you'll be steps from Pacific Mall and 4 minutes by foot from Chipichape Shopping Center. This hotel is 2.9 mi (4.7 km) from La Ermita Church and 3.9 mi (6.2 km) from Cali Zoo.

Make yourself at home in one of the 127 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Noise-free rooms not guaranteed Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Minimal age
    18
  • Optional fees
    • Pet fee: COP 80000 per accommodation, per night
    • Service animals are exempt from fees
    • Service fee: COP 8000 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Pacific Mall 0.2 km / 0.1 mi
Chipichape Shopping Center 0.4 km / 0.2 mi
University of Antonio José Camacho 0.4 km / 0.3 mi
La Pasarela Shopping Center 1 km / 0.6 mi
The Plane's Park 1.1 km / 0.7 mi
La Flora Park 1.4 km / 0.9 mi
Lugar a Dudas 2 km / 1.3 mi
The Shopping Center Station 2.1 km / 1.3 mi
Plazoleta Jairo Varela 2.5 km / 1.5 mi
Simón Bolivar Park 2.5 km / 1.6 mi
Sebastian De Belalcazar Clinic 2.6 km / 1.6 mi
Bulevar del Río 2.6 km / 1.6 mi
The Poet's Park 2.6 km / 1.6 mi
Jorge Isaacs Theater 2.6 km / 1.6 mi
La Ermita Church 2.7 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2013
  • Total number of rooms: 127
  • Number of floors (main building): 6
  • Single rooms: 61
  • Double rooms: 60
  • Suites: 5
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
Show 27 more facilities & services
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Gym
  • Luggage room
  • Clothes dryer
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 21 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable17 photos

    City Express Plus by Marriott Cali Colombia

    DOUBLE QUEEN SIZE BED

    Room photos

    17 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Individually adjustable air conditioning
    • Safe
    • Housekeeping
    • Central heating
    • Desk
    • Shower
    • Individually adjustable heating
    • Satellite TV
    • Cable TV
    • Internet access
    • TV
    • Direct dial telephone
    • Bathroom
    • Pillow menu

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    City Express Plus by Marriott Cali Colombia

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    City Express Plus by Marriott Cali Colombia

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    City Express Plus by Marriott Cali Colombia

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    City Express Plus by Marriott Cali Colombia

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    City Express Plus by Marriott Cali Colombia

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    City Express Plus by Marriott Cali Colombia

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 21 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable15 photos

    City Express Plus by Marriott Cali Colombia

    DOUBLE TWO DOUBLE BEDS

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Individually adjustable heating
    • Safe
    • Internet access
    • Housekeeping
    • Pillow menu
    • Desk
    • Satellite TV
    • Cable TV
    • TV
    • Direct dial telephone
    • Shower
    • Bathroom
    • Individually adjustable air conditioning
    • Central heating

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    City Express Plus by Marriott Cali Colombia

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR PARK VIEWRoom • SUPERIOR PARK VIEWROO.PV-SU

    Photos are not available for this room type.

    City Express Plus by Marriott Cali Colombia

    Room SUPERIOR PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 19 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable9 photos

    City Express Plus by Marriott Cali Colombia

    DOUBLE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom
    • Shower
    • Direct dial telephone
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Satellite TV
    • Desk
    • Pillow menu
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    City Express Plus by Marriott Cali Colombia

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Express Plus by Marriott Cali Colombia

8.8
Excellent
844 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
9.2 /10
Neighborhood
9.0 /10
Value
8.4 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
29 Jun 2026
Jairo
Initially I did not feel comfortable and I expressed it and that human group of the hotel changed my mentality, they collaborated with me a lot, the attention from Claudia was fabulous, they made me feel very good, I have visited several hotels and the human service of this hotel made a big difference. Thank you
Self
10/10
Exceptional
25 Jun 2026
Heriberto
Staff and clean Room
10/10
Exceptional
09 Jun 2026
Fernando
Excelente ubicación, cerca a centro comercial chipichape, muy limpio, habitaciones amplias, personal amable y un desayuno bueno y muy variado. Nuestra estancia fue muy agradable. Recomiendo este hotel.
10/10
Exceptional
31 May 2026
Ann
Props:
I stayed at this hotel from May 13 to May 23. Beautiful hotel. The staff was super helpful big up to the waitress great lady. Big up to the front deck people everything went well.
Cons:
I had to ask for soap to take a shower, and they charge me for the shuttle which was advertised to be free. The breakfast was also basic.

Overall, it was a very nice location, near to the shopping mall and very safe location.
Partner
10/10
Exceptional
28 May 2026
Preet
Good
Self
6/10
Pleasant
30 Apr 2026
miguel
Good
10/10
Exceptional
13 Apr 2026
JAIRO
Was all great
Self
10/10
Exceptional
07 Apr 2026
Elsy
yes
Self
10/10
Exceptional
22 Jan 2026
Hernando
Los empleados muy respetuosos y muy amigables, en general uy buena experiencia lo recomiendo
10/10
Exceptional
17 Jan 2026
Jaime A
Everything was excellent. Very good hotel, I will return again. And the staff were all very friendly.
Friends_and_family Family
10/10
Exceptional
12 Jan 2026
Sandra Isabel
Exelent
10/10
Exceptional
07 Jan 2026
Sandra Isabel
Excellent
10/10
Exceptional
04 Jan 2026
Yasira
Good
10/10
Exceptional
03 Jan 2026
Walter M.
Great hotel, great location, walking distance from Chipichape mall.
Leisure Family
10/10
Exceptional
10 Nov 2025
Sergej
Staff
Business_and_leisure Family_with_children
8/10
Excellent
18 Oct 2025
GERSAIN
Ok
Business
10/10
Exceptional
04 Oct 2025
Byron
The front desk Manager, Franklin, was very helpful and a pleasure to talk with. The service responded in 5 minutes, came to our room and fixed the TV. Room service was also
Leisure Family
10/10
Exceptional
19 Aug 2025
John
Great location. Definitely booking again
Leisure Friends
10/10
Exceptional
11 Aug 2025
Carlos
Pretty decent for the price.. Great location.
8/10
Excellent
16 Jul 2025
Luis

Business At Cali !

It was good. well attended and breakfast good staff
Business
4/10
Poor
13 Jul 2025
Wladimir
Rooms are missing some more light. TV is of very poor quality. Screen has an unclear blue colour and very limited channels.
Business
2/10
Poor
04 Jul 2025
María Camila
Nothing
10/10
Exceptional
22 Jun 2025
Edwin
NA
10/10
Exceptional
22 Jun 2025
Brian
The customer service was amazing
Leisure Family_with_children
10/10
Exceptional
29 Apr 2025
Kenneth
.
Business_and_leisure
6/10
Pleasant
09 Jan 2025
henry
The customer services dont be friendly and willing to help
8/10
Excellent
05 Jan 2025
clifford
It is a nive place to stay
Leisure Self
10/10
Exceptional
04 Jan 2025
Peter
Excellent service
Friends_and_family Family
10/10
Exceptional
02 Jan 2025
wayne
The staff went out of there way to make sure we were happy . May in the Dining Room and works the breakfast in the morning was very attentive and informative. There was a talk girl working the front desk who checked us in was always there with a smile and New Year’s Eve I had a problem with my shoes thanks to her and the security guard I make it yo the party I would suggest this place over many others
Leisure Partner
8/10
Excellent
01 Jan 2025
patrick
For this time of the year with the Festivals in Cali...the perfect spot
Leisure Family_with_children
10/10
Exceptional
29 Dec 2024
Carlos
Very good hotel,and the staff excellent
Friends_and_family Family
10/10
Exceptional
15 Dec 2024
Brooke
It was perfect for a business trip and near the mall so we liked that. It was a benefit to have the restaurant open until midnight as well as everything else close quite early
Business
10/10
Exceptional
03 Dec 2024
John
The staff was excellent. From the gentlemen at the security desk, to check in and especially Myra and the the gentleman who worked with her helping with breakfast each day. Made the stay even more pleasurable.
Leisure Partner
10/10
Exceptional
28 Oct 2024
Liz
more
8/10
Excellent
22 Oct 2024
Richard
Excellent attention from all the staff.

Great food and coffee.

The A/C of the room was noisy and the shower drain was not draining the water properly.
Leisure Partner
10/10
Exceptional
21 Oct 2024
Erika
Great great experience
10/10
Exceptional
14 Oct 2024
Ignacio
Great Location close to malls
Business_and_leisure Family
10/10
Exceptional
25 Sep 2024
Hugo
Excellent location.
Leisure Self
10/10
Exceptional
03 Sep 2024
DIEGO
Staff, cleaning, well located
10/10
Exceptional
01 Sep 2024
Elizabeth
In front the people waiting for limosna
10/10
Exceptional
28 Aug 2024
Abdul
Overall excellent
4/10
Poor
24 Aug 2024
Stanley
It's limited on food doesn't provide transportation to and from the airport
6/10
Pleasant
05 Aug 2024
Ancizar
N/A
Leisure Partner
10/10
Exceptional
17 Jun 2024
Nury
Is a perfect hotel
Leisure Family_with_children
10/10
Exceptional
03 Jun 2024
Angel
I will return
Leisure Family
10/10
Exceptional
10 May 2024
Nathan
I will stay there again
10/10
Exceptional
16 Mar 2024
Khasheafe

GREAT JOB

Our stay was warm and welcoming!
Partner
10/10
Exceptional
25 Feb 2024
Jose
The staff was very helpful and friendly
Business_and_leisure Family
10/10
Exceptional
01 Jan 2024
Rodrigo
Friendly staff, very convenient for shopping mall , nice area
Leisure Partner
8/10
Excellent
27 Nov 2023
Elizabeth
very nice
Business_and_leisure Family
10/10
Exceptional
27 Nov 2023
Lucia
Great and nice staff, quiet hotel, good facilities condition, good Colombian breakfasts,
Leisure Family
2/10
Poor
21 Oct 2023
Adolfo leon
Bad service and solving problems
Business Self
10/10
Exceptional
10 Sep 2023
Francia
Friendly staff, safe, clean, great AC, quiet, close to mall, to the airport... definitely will book again.
Leisure Friends
10/10
Exceptional
31 Jul 2023
juan

Excellent place

Excellent place. Well located. Really kind and helpful staff. Delicious food
Partner
10/10
Exceptional
18 Jul 2023
Richard
Excellent Location, cleaned and staff were always friendly Especially Tatiana. Comfortable rooms and perfect shuttle service. Thank you JHoan.

Breakfast good, but few variety.
Leisure Partner
10/10
Exceptional
23 Jun 2023
Stephania
Me encanto instalación súper limpia lo mejor la atención de parte de algunos de sus empleados en especial una de las chicas encargadas de el area de la cocina súper atenta siempre pendiente de los huéspedes no recuerdo su nombre pero se los recomiendo un servicio de 10
Leisure Family_with_children
8/10
Excellent
03 May 2023
Gabriel
Good location next to the mall and in north part of the city
Leisure Family
10/10
Exceptional
12 Apr 2023
Hernando
Súper friendly staff
Business_and_leisure Family_with_children
10/10
Exceptional
27 Mar 2023
Jimmy
great stay and the staff is excellent.
Business_and_leisure Self
10/10
Exceptional
18 Mar 2023
cesar
Excellent location in north of Cali.
Leisure Partner
8/10
Excellent
03 Mar 2023
Nancy
The staff is friendly and helpful..I would love to come back to this hotel any time soon
Leisure Family
10/10
Exceptional
16 Dec 2022
Sandra Marily
The staff treats you like family The breakfast and the restaurante food is spectacular The rooms are always very clean
Leisure Family
10/10
Exceptional
03 Dec 2022
Edison
Well located
Business_and_leisure
10/10
Exceptional
27 Oct 2022
FERNANDA
Great hotel very well located
Business_and_leisure Self
10/10
Exceptional
04 Sep 2022
Carmen
Clean and cozy place
Leisure Family
10/10
Exceptional
11 Jul 2022
Claudia
Excelente location close to chipichape mall and 6 avenue. Breakfast is very good
Well recommended
Leisure Family
8/10
Excellent
30 May 2022
Carlos
Locations was perfect
Bad Towels were to hard not soft
Leisure Partner
8/10
Excellent
28 May 2022
Jim
the facilities were very nice and comfortable. but was indicated that English was spoken which was a lie no one spoke English thus making my stay more difficult.
Self
10/10
Exceptional
16 May 2022
Alvaro
Great location, just two blocks from Chipichape Mall and many restaurants at walking distance.
Leisure Family_with_children
2/10
Poor
30 Apr 2022
JOHN
As a traveler I schedule my stays from my phone all the time. I made a mistake with dates and this was impossible to get back a refound. I have to do a second reservation with the fixed dates. The original itinerary was paid and not consumed. I tried to fix this i mediately the purchase was completed when I realized about my mistake
Business Self
10/10
Exceptional
13 Apr 2022
John
Great Value for your money! !
Leisure Partner
10/10
Exceptional
13 Apr 2022
John
The best hotel in the North area of Cali.
Chipichape Mall is literally one block away.
CLO airport is just approx. 20 minutes away.
To sum up everything is close by to this hotel.
Leisure Partner
10/10
Exceptional
09 Mar 2022
Graciela
Great service and staff
Business_and_leisure Family_with_children
10/10
Exceptional
22 Feb 2022
Chris

Layover in Cali

Great location near everything. 5 star service. I would stay here again.
Self
10/10
Exceptional
08 Jan 2022
julian
good
Leisure Family
10/10
Exceptional
01 Jan 2022
Xiaolu
We always choose this place to stay if we are going to the Cali airport.
Leisure Partner
8/10
Excellent
09 Dec 2021
Santiago

Could of been smoother

I have stayed at this hotel before so I knew it was going to be great. The only and main issue that I had was that I needed to extend my stay by 1 night which became a whole to do. I understand that this as well as other hotels in Cali were fully booked due to the Pan American games that Cali was hosting. City Express had the team from Puerto Rico. I had informed the front desk that I needed to extend my stay and they said ALL rooms were booked HOWEVER I was able to find a room through a different website at this hotel but at almost double the cost which I was not happy about to say the least. I confirmed my extra 1 night reservation with the front desk which they did and once it was I asked to speak to the manager. I wanted to know why/how I was able to get a room yet they claimed ALL were booked. He explained that they hadn't updated their inventory to the online companies and that he could simply tell me that it was a mistake and cancel my reservation but since I was already there he would make an exception... LUCKY ME? As I told him I have previously stayed here on a few occasions but after this I dont think that will be the case. Again I thank them for doing me the HUGE \"favor\" of keeping my extended reservation being that the price was so much. Aside from this insignificant headache... the hotel is the same... clean all around, good breakfast, great location and confortable rooms.
Friends_and_family Family
6/10
Pleasant
03 Dec 2021
Pedro

Mixed feelings about my stay

I have mixed feelings about this hotels. Service was good, staff were attentive, and location was convenient; however, this hotel is marketed as a business one, yet the internet is atrocious: spotty and slow, I could hardly work with it.

The room is modern, and bed is comfy; nevertheless, shower curtains were too short causing water to splashing everywhere. Towels hard as sandpaper.

Lastly, breakfast was not very good. It needs to be improved.
Business
10/10
Exceptional
25 Oct 2021
Destiny L
The property was very clean and the workers were very accommodating since I did not know how to speak Spanish.
Leisure Self
10/10
Exceptional
21 Oct 2021
Oswald A.

Excepcional

Excepcional stay, friendly staff, clean room with all the amenities, nice clean bathroom with plenty of hot water and good water pressure, good breakfast, good restaurant, good housekeeping, comfortable bed, safe location, close to shopping mall.
Partner
10/10
Exceptional
16 Aug 2021
Verified traveler
The staff were exceptional and super friendly
Leisure Partner
10/10
Exceptional
20 Jul 2021
Verified traveler
Great place!
Leisure Family_with_children
10/10
Exceptional
16 Jul 2021
Verified traveler
Newer hotel, extremely clean, staff is super friendly. The area around the hotel is noisy, but once inside you won't believe how quite it is. I would be going back to this hotel.
Leisure Family_with_children
10/10
Exceptional
16 Jun 2021
Verified traveler
Hotel is located in a wonderful area, next to the mall, next to a super center groceries store La14 and the hotel have a nice security and is wonderful and beautiful inside
Business Family
10/10
Exceptional
13 Jun 2021
Verified traveler
Everything thing was nice especially the staff
Business Self
10/10
Exceptional
14 May 2021
Verified traveler
I liked Cali city express hotel for team work
They made me feel happy.
👏Claudia 👏 Cristina 👏Diana 👏 Daniela👏 Diego 👏Vidal 👏Sebastián
I really felt like home❤️
Leisure Family
10/10
Exceptional
12 Mar 2021
Verified traveler
Excelente servicio , gran atención y muy buena ubicación
Friends_and_family Family
10/10
Exceptional
19 Oct 2020
Alvaro

9 out of 10

It was excellent!! But due to the COVID situation the breakfast is not that good! But overall was excellent!
Partner
6/10
Pleasant
12 Mar 2020
Jacob

020

The hotel was very good and the room was clean and organized,
The TV channels was limited and having WIFI service they should at lease have Netflix or more TV channels
Self
6/10
Pleasant
19 Feb 2020
Joseny
Overall everything is good. Need to do something about the soundproof because you can hear everything that goes on in the hall outside of the room when someone walks and even the conversations of your room's neighbour. Other then that everything was fine.
Business Self
8/10
Excellent
17 Jan 2020
Fabian
Great location, parking, good service, easy to check in and check out.
Leisure Family
6/10
Pleasant
20 Nov 2019
Carlos Mario

SHOULD KNOW Colombian Laws better

Not so friendy with visitors , they do not obey the Colombian Law DIAN about International Guest exemption on the 19% Iva
Business
8/10
Excellent
30 Oct 2019
Nafarith
Property good location
Close to everywhere
Rates also very good
Friends_and_family Family
10/10
Exceptional
29 Aug 2019
Verified traveler
Great location and prifessional staff. Needs a refrigerator in the rooms
Friends_and_family Partner
8/10
Excellent
06 Aug 2019
Verified traveler
WiFi Internet was CRAP! I was given information on how to log on and did exactly as they said, but with negative results. I called reception and they provided me with a temporary log in. After finally connecting, the Wifi Internet was super slow!
Friends_and_family Family_with_children
10/10
Exceptional
29 May 2019
NG
Excellent service, clean facilities , good breakfast, good location
Business_and_leisure Family
10/10
Exceptional
21 Sep 2018
STEPHANYV
great customer service! We had a bad experience with Torre De Cali and City Express was able to take us in last minute. They are brand new, very beautiful boutique hotel.
6/10
Pleasant
21 Sep 2018
Elizabeth
Everything was fair, except for the room, it was a little small than what the pictures showed.
6/10
Pleasant
20 Sep 2018
Verified traveler

Fair

It was good, but they need to get inside the general areas more warming. Too plain. I know is a business hotel, but can be more warming.
10/10
Exceptional
20 Sep 2018
paul

great hotel.

the hotel is well maintained, the staff very helpful and kind, there is good security, rooms are clean and quiet, the breakfast is adequate, the area is great 2 blocks from a major shopping center, and half block from a large supermarket, the cost is very reasonable, i go to cali once a year for the last 5 years and plan to return next year to the same hotel,

Location & surroundings

City Express Plus by Marriott Cali Colombia
Calle 35N No. 6N-06 Residencial, Cali, Colombia

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City Express Plus by Marriott Cali Colombia

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