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Buffet Breakfast
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Baruk Guadalajara Hotel de Autor
Guadalajara & Vicinity · Mexico
lazaro cardenas 3447View location
9.2/10Excellent2,078 Reviews
Cleanliness9.4/10 9.4
Service9.0/10 9.0
Comfort9.2/10 9.2
Condition9.2/10 9.2
Amenities9.0/10 9.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Baruk Guadalajara Hotel de Autor
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a steam room and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 1 kilometers. Enjoy Mediterranean cuisine at Al Baruk, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily for a fee.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 117 guestrooms featuring refrigerators and Smart televisions.
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Located in Guadalajara (Chapalita), Baruk Guadalajara Hotel de Autor is within a 5-minute drive of La Gran Plaza Fashion Mall and Minerva Roundabout. This luxury hotel is 1.5 mi (2.4 km) from Expo Guadalajara and 2.4 mi (3.9 km) from US Consulate General Guadalajara.
Make yourself at home in one of the 117 guestrooms featuring refrigerators and Smart televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
12:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Parking height restrictions apply
Car recommended
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MXN 2000 per accommodation, per stay
We have included all charges provided to us by the property.
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You need to know
- Only registered guests are allowed in the guestrooms.
- A car is recommended for transportation to and from this property.
- Parking height restrictions apply.
- Contactless check-out is available.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
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Minimal age
18
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Optional fees
- Fee for full breakfast: approximately MXN 300 for adults and MXN 220 for children
- Airport shuttle fee: MXN 450 per vehicle (one-way, maximum occupancy 4)
- Self parking fee: MXN 150 per day
- Valet parking fee: MXN 150 per day (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Arabic
English
Spanish
Nearby attractions
Glorieta Chapalita
0.5 km / 0.3 mi
La Estampida Sculpture
0.7 km / 0.4 mi
La Gran Plaza Fashion Mall
1 km / 0.6 mi
Minerva Roundabout
1.9 km / 1.2 mi
Los Arcos de Guadalajara
2.1 km / 1.3 mi
Expo Guadalajara
2.2 km / 1.4 mi
Plaza del Sol
2.3 km / 1.4 mi
World Trade Center
2.4 km / 1.5 mi
Abastos Guadalajara Farmer's Market
2.7 km / 1.7 mi
US Consulate General Guadalajara
3.1 km / 1.9 mi
Applicant Service Center
3.2 km / 2 mi
Majestic Casino
3.2 km / 2 mi
Galleries Theater
3.2 km / 2 mi
Hospital San Javier
3.3 km / 2 mi
Avienda Chapultepec
3.6 km / 2.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2018
- Year of most recent renovation: 2018
- Total number of rooms: 117
- Number of floors (main building): 18
- Single rooms: 20
- Double rooms: 61
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
Show 55 more facilities & services
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Local and international calls
- Airport Shuttle
- Room service
- Laundry service
- Medical serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Terrace
- Concierge
- Sun terraceExtra charge
- GymExtra charge
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Café
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Banquet hall
- Conference room
- Meeting room: 3
- ProjectorExtra charge
- PrinterExtra charge
- PhotocopierExtra charge
- Business centre
- Audio-visual equipment rentalExtra charge
- Indoor freshwater pool: 1
- Children’s swimming area
- Steam bath
- MassageExtra charge
- Spa treatments
- Spa centreExtra charge
- Breakfast
- Breakfast a la carte
- Set menu lunch
- Set menu dinner
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE PREMIUM CITY VIEWSUITE • PREMIUM CITY VIEWSUI.CV-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaruk Guadalajara Hotel de Autor
SUITE PREMIUM CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE TWO DOUBLE BEDSDOUBLE • DELUXE TWO DOUBLE BEDSDBL.2D-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaruk Guadalajara Hotel de Autor
DOUBLE DELUXE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaruk Guadalajara Hotel de Autor
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE PresidentialSUITE • PresidentialSUI.6S
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaruk Guadalajara Hotel de Autor
SUITE Presidential
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaruk Guadalajara Hotel de Autor
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaruk Guadalajara Hotel de Autor
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CITY VIEWSUITE • CITY VIEWSUI.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaruk Guadalajara Hotel de Autor
SUITE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBaruk Guadalajara Hotel de Autor
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Baruk Guadalajara Hotel de Autor
100
reviews shown
jose m
Very nice stuff
Ricardo
Great architectural and interior design!
Small lobby. Very interesting coffee experience at the main entrance. Very well located. Nice view of the city from the 16th floor. All personal are very nice and great service. The only issue is the child age range policy doesn’t match with Expedia (up to 11 years vs 17 from Expedia) and wanted to charge more but at the end they honored the rate I got.
Small lobby. Very interesting coffee experience at the main entrance. Very well located. Nice view of the city from the 16th floor. All personal are very nice and great service. The only issue is the child age range policy doesn’t match with Expedia (up to 11 years vs 17 from Expedia) and wanted to charge more but at the end they honored the rate I got.
Maritza
Excellent hotel
Lesly
Clean room helpful staff
Justin
Room was clean with an amazing view. I did see some hair that did not belong to us here and there. Shower drain was clogged that’s what I think ruined our whole experience.
Luis Eduardo
It’s too expensive
Diana
Place was very clean and nice.
Maria
Baruk is such a beautiful hotel, and every time I come to Guadalajara, I love staying there. The only thing I didn't like was a lady at the front desk when I checked in. She had an attitude with the whole family and me.
Gustavo
The entire staff is extremely helpful and they thrive to take care of their guests. I have never felt more welcomed at any other property than this hotel. I will definitely recommend and I will for sure come back to stay here
Fausto
The check in staff was terrible the worst I have seen in my life
Alfonso I
Great Sraff great hotel great location
Alejandra
If possible ask for a higher floor room to enjoy the views. My favorite stay when visiting GDL.
ISRAEL
I love staying here. Every time I’m in town, this is where I usually end up staying. Hotel is always clean, bed is comfy BUT, they changed their pillows and the new ones SUCK! I wish they’d kept the old ones. Staff is friendly but the only thing I don’t like is the check-in process. Always takes a while and the front desk aren’t the friendliest, but the rest of the staff is awesome! There’s a bar a small block away that you can walk to that have good food too! I always enjoy my stay here. Oh, the pool sucks by the ways it’s like a kids pool.
Jose
The AC was on but room temperature never dropped from 80+ degrees. Kept it on all night and nothing attached pictures are 8 hours apart.
Avoid this hotel.
Avoid this hotel.
Daniel
Great place
Adriana
Pros:
Location is great
Staff is very helpful and friendly
Rooms are clean, specious, and with an amazing view.
Convenient store in case you need anything
Taxi service
Drop off luggage storage
I will stay again
Cons:
Strict 3:00 PM check in
Location is great
Staff is very helpful and friendly
Rooms are clean, specious, and with an amazing view.
Convenient store in case you need anything
Taxi service
Drop off luggage storage
I will stay again
Cons:
Strict 3:00 PM check in
Omar
Good place👍.
Norma
Great Room, closes to restaurants.
Sha
Modern and clean.
ISOTECH
They say breakfast is included at the hotel, but breakfast is only available on weekends, and on other days, you can only order one plate of breakfast.
If you want anything extra, it's quite expensive.
They also say there is a meeting room, but when we used the room to meet with our company lawyer, we witnessed a loud argument between the employer and employee in the next room. When we warned them, the owner of the workplace said there was nothing they could do.
There are coffee machines in the rooms, but they don't provide coffee capsules; you have to buy them separately from the hotel.
The hotel has a small 9 m² pool. When we got in, all our swimsuits and belongings got covered in silicone because they had opened the pool without letting the silicone dry properly.
They cleaned our belongings and returned them three days later, and we couldn't use the pool service for three days.
They take a deposit upon check-in, and we went to the reception the day before and asked if we could check out a little late because we had a flight.
After receiving a positive response, we checked out 20 minutes late.
However, the arrogant and conceited fake office manager at the reception desk informed us that this was not possible and that he would have to deduct 1250 Mexican pesos from our deposit because we checked out late. No matter how much we tried to explain, he insisted on doing this and deducted the amount from our deposit.
Many things like this happened, but our warning to hote
If you want anything extra, it's quite expensive.
They also say there is a meeting room, but when we used the room to meet with our company lawyer, we witnessed a loud argument between the employer and employee in the next room. When we warned them, the owner of the workplace said there was nothing they could do.
There are coffee machines in the rooms, but they don't provide coffee capsules; you have to buy them separately from the hotel.
The hotel has a small 9 m² pool. When we got in, all our swimsuits and belongings got covered in silicone because they had opened the pool without letting the silicone dry properly.
They cleaned our belongings and returned them three days later, and we couldn't use the pool service for three days.
They take a deposit upon check-in, and we went to the reception the day before and asked if we could check out a little late because we had a flight.
After receiving a positive response, we checked out 20 minutes late.
However, the arrogant and conceited fake office manager at the reception desk informed us that this was not possible and that he would have to deduct 1250 Mexican pesos from our deposit because we checked out late. No matter how much we tried to explain, he insisted on doing this and deducted the amount from our deposit.
Many things like this happened, but our warning to hote
Jorge
Everything excellent
Kai
The room is clean and beautiful. Breakfast buffet is very good.
Sixto
Cleanliness, staff, location
Arthur
Beautiful hotel, however very dark with bad lighting. No coffee in your room, towels are old and need replaced. Manager was quite rude and abrupt for no reason. Couldn’t check in 5 minutes early. Had to sit in the lobby until called at exactly 3. Only friendly staff was the valet and a gentleman at the door with espresso.
Emmanuel
Nice hotel, great location, fair price. They got to work on the maintenance and cleanness of the rooms.
jesus
Beautiful room, comfortable bed, and amazing staff.
jesus
The room is beautiful and very clean. The bed is very comfortable. The staff was amazing.
Ariadne
Bed was uncomfortable, wifi connection didn't work on our floor, and we could hear every single thing from the rooms above/next to ours.
miriam
Very clean, fast check in, friendly staff. If you are a late sleeper ask for a room up high, traffic noise in the morning.
Lydia
The hotel is very nice for the price! The reason I took one star, was because we ran out of toilet and tissue paper, one night, I asked them and never was delivered to my room, until the next day that I had to call them again. Good thing we always have wipes lol!
Brad
I got a suite so I could have a hot bath after my medical procedure. The next morning I went to take a shower before the clinic and there was no hot water. No shower for me, so I went dirty and unshaven. Came back later that day and still no hot water. 4 different people came to my room. Finally at 8pm they changed my room. The next room had a hot shower but no hot water in the sink or tub. Also the tub was filthy. Could write my name in the bottom. Will not stay there again
Diego
Was a beautiful view from the 16 floor looking over GDL! The bell boys were exceptional. Front desk people are not so welcoming but over all great experience !
Joae Mario
Restaurant not good
Javier
Please do yourself a favor do not stay at this location. When checking in front desk will ask for cash only as a deposit. When checking out front desk personal is extremely rude, if missing toilet paper or coffee supplies will charge you for it. Also, if you leave your key card behind the room they will charge you for it.
This place is a money grab stay away from it
This place is a money grab stay away from it
Luis
Ricardo el manejador del hotel una excelente persona Humberto del Valet lo mejor.. lo único que no sabemos de seguridad es qué traemos piquetes de chinches .. no estamos seguros si fue en el hotel o el avión.. fuera de ese inconveniente si volvemos a usar el Hotel
Seth
The staff was very accommodating!
Alex
Excellent staff
Patricia
Room clean, staff courteous. Would definitely go back
Carlos
room was ok. Layout of room was strange
Dina
Staff was courteous and helpful. Room was clean except for the shower. There was slippery yellow area around door stop on shower's floor. I reoorted it once but was never clean during my stay. I've encounter same cleaning issue in my previous visits. Over all, room is always spacious and clean.
Patricia
Room was spotless. Staff friendly and helpful. Very nice. Would stay here again
Carla
Nice hotel and location
Maria
The room was very hot and it had holes on the floor. The shower was dirty.
The staff was good. The bells men that was there the day we arrive was Amazing, he helped us with everything and brought our luggage to the room and explained more to us about the room than the front desk.
The pool was a disappointment and dirty. It smelled bad. I would not be staying here again. I guess they put me in the room they did because I did not pay the $400 plus dollars.
The staff was good. The bells men that was there the day we arrive was Amazing, he helped us with everything and brought our luggage to the room and explained more to us about the room than the front desk.
The pool was a disappointment and dirty. It smelled bad. I would not be staying here again. I guess they put me in the room they did because I did not pay the $400 plus dollars.
Maria
No me dieron mi 20% de descuento en el spa por ser gold member de Expedia y no me regresaron mi depósito y no contestan el teléfono. El cuarto se dejo limpio sin daños y dos veces se cobró, uno de $2,000 pesos y el de 1,000 pesos fue el que no se regreso.
Saul
As always great place, staff is the best in Guadalajara!!
Michael
Very nice staff.
jeshua
The Staff is just incredible. So friendly, great service and no disappointments at all
Oscar
Muy bien
Nahomi
Instalaciones limpias y en buen estado. Personal amable
Cynthia
Clean room, nice staff
Noel
Hotel lobby not very clean
They only give you one key
The A/C is off on each floor
They will make people wait until 3pm on the dot to check-in
They ask for a $3,000 pesos deposit (keeping $1 peso for themselves)
I don’t recommend it
They only give you one key
The A/C is off on each floor
They will make people wait until 3pm on the dot to check-in
They ask for a $3,000 pesos deposit (keeping $1 peso for themselves)
I don’t recommend it
Oscar
Clean rooms
Marian
Staff super nice and hotel very clean and nice
Marco
Lo mejor de lo mejor
Leonardo Placencia
Place is clean, beautiful and in a well located area.
Teresa
No coffee maker working.
Christopher
The hotel staff were very hostile and rude and treated me in an ungrateful way. They had the option to create a repeat customer, but they chose to treat me in a way that would cause me not to want to return. They did not seem to be concerned about guest experience.
Phil
A hotel with so much more potential
First impressions are a very nice hotel, both inside and out, but then comes the disappointment.
The vast majority of the staff are very friendly and accomodating, but there was a lady at the front desk that was very unfriendly and not helpful. I arrived a couple of hours early and was told an early check-in wasn't possible, maybe 15 mins before the 15:00 check-in time, but that wasn't guarenteed!
It turns out the was only 30% full, so why wasn't an early check-in possible?!
For a 4 star hotel I would have at least expected the hotel restaurant to have an english menu, especially as with AI it really wouldn't complicated or hard to do. The service, for a nearly empty restaurant was incredibly poor (or maybe my standards/expectations were to high).
It's very unfortunate but I wouldn't stay there again or recommend it, as there are cheaper options in the area.
The vast majority of the staff are very friendly and accomodating, but there was a lady at the front desk that was very unfriendly and not helpful. I arrived a couple of hours early and was told an early check-in wasn't possible, maybe 15 mins before the 15:00 check-in time, but that wasn't guarenteed!
It turns out the was only 30% full, so why wasn't an early check-in possible?!
For a 4 star hotel I would have at least expected the hotel restaurant to have an english menu, especially as with AI it really wouldn't complicated or hard to do. The service, for a nearly empty restaurant was incredibly poor (or maybe my standards/expectations were to high).
It's very unfortunate but I wouldn't stay there again or recommend it, as there are cheaper options in the area.
Robert
Great Staff.
Tianyu
good
Oscar
It's ok, service could be better.
It's a great hotel, however they ask for a deposit and I had happened to not have any card at the time or cash (my check in was around 11pm) the lady at front desk was very mad and almost denied my access, however another gentleman in reception took my id as the deposit. Overall good hotel, I personally didn't like the deposit policy they have.
Isaias J.
Front desk was not friendly at all since the first day we got there
Beds ware super hard
Ac did not work
Coffee machine didn’t work
Toilet paper was super cheap
I will not stay in that hotel ever
Beds ware super hard
Ac did not work
Coffee machine didn’t work
Toilet paper was super cheap
I will not stay in that hotel ever
Ruben
Love the hotel super cute and clean
Ricardo
.
Fernando
Thanks to the staff, our stay was great!
LUIS
Good, except this last time
I have stayed at this hotel several times, the staff are helpful and provide good service. However this last time there were several things out of order. The pool was out of order, the carpet in the hall had large stains and was dirty and the window in my room was covered by a plastic graphic design. Seemed as if the window was broken, or the view was not suitable so it was essentially boarded over and covered by a plastic graphic.
In other occasions I had stayed and everything was great.
In other occasions I had stayed and everything was great.
Mariana
Like d the service
Gerardo
The location is really good and safe for walk
everardo
very nice staff
Manuel
Muy caluroso. El aire acondicionado no funciona bien. Problemas con reservaciones electrónicas.
jose m
Kind people
Alex
Very nice staff, quick check in and a great view
Jose
Modern building with nice middle eastern vibe… and that’s all I can say about this place
Israel
I would rate this hotel a 5 star if it wasn’t for their eco A/C. I had to call maintenance 3 times for a 5 day stay. We had a good night the first day and then that evening/next day our A/C broke down and it got extremely hot and it was 85 degrees in our room and would not change anything called maintenance and it was fixed. But then it would consist every night after that where the A/C would shut off and not come back on. So we would suffer every night in 85 degrees inside out room and nothing was done about it. They should should consider having an off and on switch on this. We would wake up sweating and would walk around hoping it would turn on the A/C but it would not function. If they would fix this they stay would be good.
Rosa
We were in town to see an uncle that was in the hospital. Ricardo the manager of the hotel make you feel soooo welcomed. Super friendly and the entire staff always greets you with kindness. I will be staying at Baruk every time I get the chance to be in GDL!
Hilda
Nos gusto que esta muy limpio y hay muy buen atención
April
Hotel was beautiful. Customer service was great. The only downside was that the pool was very small. But spent a lovely time.
Robert
It's an excellent place with great food at the restaurant. Friendly and helpful personnel. Great location
Dolores
Everything was great
Gabriela
ME GUSTO TODO, BUSQUE LA PISCINA Y SOLO VI UNA CHICA PERO NO SE SI HAY MAS...
Nancy
Excellent service , very clean hotel
Will definitely recommend this hotel
Will definitely recommend this hotel
Veronica
The room is so hot, the air conditioning is so bad.
Guillermo
Front desk was very lazy and didnt have good service but everything else was very good. Bellboys were excellent!
Robert
I enjoyed my stay at the Baruk. I have stayed in many hotels in Guadalajara. This one is centrally located, within walking distance of many restaurants. The Staff is always very helpful and friendly. Highly recommend it!
ISRAEL
Love staying at this hotel, it is my go to whenever I’m in town! Very centric and great restaurants just minutes away!
Luis Jorge
Excellent services
Marcos
Nice and quiet
Roberto
All good but can’t check in until an hour after my arrival because they had a system crash, but no one thought in a way to solve in the mean while or any attention, just wait with another 10 guests at the reception
Ruben
This property was amazing, gym was clean and had the the essential machines and free weights.
Rene
El hotel en general es cómodo y la ubicación es buena, sin embargo el servicio deja que desear sobre todo el tema de la facturación, no te envían las facturas en tiempo y tienes que estar marcando para solicitarla y jamás contestan o te dicen que te la enviarán y no la envían y después simplemente no contestan.
Ruben
Property is nice and staff are awesome
Silvia
Great hotel, staff friendly! I will be back for sure!!
Hugo
En general el hotel es muy lindo, las habitaciones excelentes, pero los detalles al final tienen nota de cero. No habia plancha, me llevaron una sucia y descompuesta, al final no pude planchar mi ropa, para los ejecutivos ir a una reunión con la ropa arrugada no es bueno. Por otro lado el personal en general, mal humorado, en recepción pesimo el servicio, en el restaurante el personal insuficiente y si uno no deja suficiente propina hacen caras.
Hector
This is the second time we have stayed on this property. Their attention to detail and quality diminished compared to last time. They need to pay more attention to quality across all ends, from the restaurant to the rooms and ammenities.
Rachit
Short on staff.
Booked a suit with tub.
The tub was full of dirt. Took 3 days for the hotel to take action after repeated follow ups.
The guys at the reception are not trained properly.
Booked a suit with tub.
The tub was full of dirt. Took 3 days for the hotel to take action after repeated follow ups.
The guys at the reception are not trained properly.
Grimaldo
Great placed to stay, clean and restaurant food was great
Paule
Los cuartos muy confortables y limpios. Sabanas y almohadas muy cómodos. El hotel es fácil de acceso pero no es un lugar para caminar y de eso, no se trataba. Está ubicado a la orilla de una vía rápida. Es fácil de llegar a restaurantes cercanos por Uber o taxi.
Arturo
.
Corina
Everything was great . Completely satisfied with my stay and hospitality of staff
Laura
Great clean hotel near Chapalita and many other great places in Guadalajara. We walked every day we stayed there and found delicious food just minutes away. The staff were super friendly!
Definitely a place I would recomend. Pool is tiny thats is the only thing.
Definitely a place I would recomend. Pool is tiny thats is the only thing.
Location & surroundings
Baruk Guadalajara Hotel de Autor
lazaro cardenas 3447, Guadalajara, Mexico
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Baruk Guadalajara Hotel de Autor
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