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One Guadalajara Expo

Guadalajara & Vicinity · Mexico

López Mateos Sur Esquina Avenida De Las Ro, 1470View location

8.2/10Excellent932 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.2/108.2
Condition8.0/108.0
Neighborhood8.8/108.8
Amenities7.8/107.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About One Guadalajara Expo

The total number of guest rooms is 126. One Guadalajara Expo was built in 2017. Wi-Fi internet connection is available for further comfort and convenience. The reception is open 24/7. Guests with reduced mobility can stay at One Guadalajara Expo, which includes some disability-friendly rooms.

Clients arriving by car may leave their vehicle at the accommodation's parking spaces. This hotel is awarded with certification. The hotel may charge a fee for some services.

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Located in Guadalajara (Zona Expo), One Guadalajara Expo is within a 5-minute drive of Expo Guadalajara and Plaza del Sol. This hotel is 1.4 mi (2.2 km) from Galleries Theater and 1.5 mi (2.4 km) from Minerva Roundabout. Stay in one of 126 guestrooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water, as well as phones with free local calls.

Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Cashless transactions are available

Important information

  • You need to know
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Covered valet parking fee: MXN 60 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza del Sol 1 km / 0.6 mi
La Estampida Sculpture 1.2 km / 0.7 mi
Expo Guadalajara 1.3 km / 0.8 mi
World Trade Center 1.5 km / 0.9 mi
Glorieta Chapalita 1.5 km / 0.9 mi
Majestic Casino 1.8 km / 1.1 mi
Galleries Theater 1.8 km / 1.1 mi
La Gran Plaza Fashion Mall 2.1 km / 1.3 mi
Abastos Guadalajara Farmer's Market 2.2 km / 1.4 mi
Minerva Roundabout 2.4 km / 1.5 mi
Los Arcos de Guadalajara 2.9 km / 1.8 mi
Avienda Chapultepec 3.4 km / 2.1 mi
Monumento a los Ninos Heroes 3.5 km / 2.1 mi
Applicant Service Center 3.7 km / 2.3 mi
US Consulate General Guadalajara 4.1 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2017
  • Total number of rooms: 126
  • Number of floors (main building): 7
  • Twin rooms: 48
  • Executive rooms: 77
  • Accessible rooms: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
Show 23 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Secure parkingExtra charge
  • Laundry service
  • Medical serviceExtra charge
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Terrace
  • Luggage room
  • Clothes dryer: 1
  • CaféExtra charge
  • Breakfast room
  • Meeting room
  • Business centreExtra charge
  • Breakfast
  • Hot breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SUPERIOR QUEEN BEDRoom • SUPERIOR QUEEN BED • 1 Bedroom • 17 m²ROO.QN-SU
    Room SUPERIOR QUEEN BEDPhoto unavailable4 photos

    One Guadalajara Expo

    Room SUPERIOR QUEEN BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO BEDSTWIN • TWO BEDS • 2 Bedrooms • 17 m²TWN.2B
    TWIN TWO BEDSPhoto unavailable3 photos

    One Guadalajara Expo

    TWIN TWO BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    TWIN
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2B

    Room amenities

    • Cable TV
    • Desk
    • Wi-fi
    • TV
    • Bathroom: 1
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    One Guadalajara Expo

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    One Guadalajara Expo

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    One Guadalajara Expo

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    One Guadalajara Expo

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    One Guadalajara Expo

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    One Guadalajara Expo

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about One Guadalajara Expo

8.2
Excellent
932 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.0 /10
Neighborhood
8.8 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
29 Jun 2026
JOSE LUIS
Todo bien muchas gracias amables buen servicio el desayuno muy bueno gracias
6/10
Pleasant
05 Jun 2026
Jose
El servicio del staff fue excelente sin embargo el servicio de limpieza no pasó por mi habitación y fue necesario llamar para que llegaran a limpiar. El desayuno fue bastante modesto y poco variado, además de estar disponible hasta las 7am. La limpieza y orden de las áreas comunes y comedor era mala. Las habitaciones bastante pequeñas y las camas grandes no eran kingsize.
Family_with_children
8/10
Excellent
12 May 2026
JONATHAN DANIEL
good
10/10
Exceptional
16 Feb 2026
Ruben
Good Place To Stay!
2/10
Poor
04 Feb 2026
William
they don't have a parking space. I went to a different place.
Business_and_leisure Partner
6/10
Pleasant
10 Nov 2025
Maria de jesus
Everything was good but the showers were awful, dirty
10/10
Exceptional
27 Aug 2025
Ada
Por que lo que yo necesitaba lo tenia a mano
2/10
Poor
15 Aug 2025
christian
Me cobraron 2 veces que segun no les aparecio el.pago ke hice con targeta y tube ke pagar en efectivo nunca me regresaron mi dinero a la targeta
Leisure Family
4/10
Poor
21 Jul 2025
Esperanza
La habitacion estaba sucia, tendian la cama pero no barrian. La limpieza del baño dejaba mucho que desear. En la mayoria de los hoteles cuando uno llega despues de medio dia y tenen habitaciones disponibles asignan habitación, aqui no. El servio en recepcion es muy poco amable. El hotel ha bajado mucho de calidad
Business_and_leisure Self
10/10
Exceptional
08 Jul 2025
David
En general fue una buena gran experiencia llegar ahí
Business_and_leisure Family
2/10
Poor
20 Jun 2025
Susana
Very cheap looking and have not received our refund for nights after we checked out, because of cheap hotel
Friends_and_family Family
4/10
Poor
02 Jun 2025
Oliverio
Absolutely not at all what they show on pictures.
Business
4/10
Poor
30 May 2025
Miriam
Not too clean 😞
4/10
Poor
28 Apr 2025
jordy

Bad service

The man from reception mad. Bad service. There was a beep awfull and anoying sound in reception. The room smell like humid.
Friends_and_family Friends
2/10
Poor
27 Mar 2025
Edynson
This property doesn’t have clean towels (super old and really bad shape, they were white at some point now they’re brow) you don’t get to hang your clothes in a closet but in a rack with no privacy. You don’t get iron or table to iron, you have to take yute clothes to their iron room and that’s filthy and gross
Business Self
10/10
Exceptional
24 Mar 2025
Patricia
Was only there for one night but the hotel was very nice. My boyfriend and I had a nice stay. Thank you. I highly recommend this hotel.
Partner
8/10
Excellent
24 Feb 2025
MIGUEL
No servía el asesor correctamente, medio descuidado
8/10
Excellent
20 Jul 2024
Eric
.
Leisure Family
10/10
Exceptional
04 Jun 2024
Noemi
The only thing I didn’t like is that they charged me for a travel tooth paste I asked at front desk
Business_and_leisure
2/10
Poor
23 Nov 2023
Tamer
Woke up first morning with bits from bed bugs.
Leisure Self
10/10
Exceptional
02 Nov 2023
David
Well placed in a commercial area
Leisure Self
6/10
Pleasant
09 Sep 2023
Yuguang
Price is too high for this hotel
Business Partner
6/10
Pleasant
09 Sep 2023
Edwin
.
10/10
Exceptional
11 Jul 2023
Heleodoro Obregon
Nice place to stay
Leisure Partner
4/10
Poor
13 Mar 2023
Juan
Property entrance was hard to find, contact phone number not correct on Orbitz and staff member refused to admit that, too princey compare to quality and service provide. Can hear people from other rooms, no privacy. TV (satellite tv) too hard to figure out. Never work, feel uncomfortable to ask. Good it was only for one night. Don't think I will come back. Parking guy was very professional and friendly, not like a guy in a office next to him that called my wife \"my honey.\" Disappointed.
Business Family
6/10
Pleasant
10 Mar 2023
Marcelo
Place is overpriced
Business Self
8/10
Excellent
08 Mar 2023
Manuel
EXCELLENT LOCATION.
GREAT NEIGHBORHOOD.
Business Self
6/10
Pleasant
17 Feb 2023
Riclair
The lobby was a mess. It was always hot and uncomfortable. There was no place to relax there.
Business Self
8/10
Excellent
28 Jan 2023
Alexis
Great place to stay, near Gdl Expo, very clean and great attention from the staff
Leisure Family
10/10
Exceptional
24 Dec 2022
Maria Alejandra Davila
Es un hotel lindo y cómodo ubicado en una zona práctica. El personal muy amable.
Leisure Family
10/10
Exceptional
03 Nov 2022
Luis
El lugar es sumamente cercano y bueno. El personal fue muy amable !
Buena limpieza

Lo único quizás es poner letreros en el piso principal que el Lobby es en otro piso.
Leisure Partner
10/10
Exceptional
22 Jun 2022
Araceli
The hotel staff is very kind, helpful and accommodating. I would come back a again
Leisure Self
10/10
Exceptional
28 May 2022
Araceli
Clean rooms, great service,
Leisure Family
10/10
Exceptional
29 Apr 2022
Araceli
The staff was really nice and helpful. My room was clean and had a great view. I would stay here again
Leisure Family
6/10
Pleasant
24 Apr 2022
Jazmin
The staff were always willing to help!
Business Self
8/10
Excellent
19 Feb 2022
mike

Almost awesome

I like everything about this hotel except the breakfast. The rooms are nice, service is great but the breakfast isnt great.
Partner
10/10
Exceptional
27 Jan 2022
Diego
Parking too small and is extra charge to park there
Friends_and_family Family
10/10
Exceptional
08 Jan 2022
Ale
Good location in Chapalita, close to everything.
Business_and_leisure Friends
8/10
Excellent
10 Dec 2021
Stephen

Budget in a good way.

Normally stay at ONE Poniente when in Guadalajara. Picked up a car near Expo , so easier to stay there. Close to good restaurants and main transport. Good service from staff, and clean, no frills room. And decent ‘basic’ breakfast.
Business
6/10
Pleasant
16 Aug 2021
Verified traveler
La ubicación donde se encuentra el Hotel One Expo es excelente y la estadía es preferente para viajes de negocios. La única disconformidad fue el tamaño de la habitación.
Leisure Family
10/10
Exceptional
15 Aug 2021
Verified traveler
My bed was very comfy. They can do better with the bathroom cleaning.
Leisure Self
4/10
Poor
06 Jul 2021
Jaime

James P

Es la primera vez que veo un One Hotel tan descuidado, elevadores sin “funcionar” un valet parking como si fuera hotel de lujo.
Sin funcionar el clima del cuarto
Comida desabrida y leche caduca,
Fugas de agua en el estacionamiento
Poca limpieza
Personal poco atento
Self
10/10
Exceptional
23 May 2021
Luis

Good hotel for the price

Room was ok. Breakfast was decent
Friends_and_family Friends
8/10
Excellent
05 May 2021
Verified traveler
Ok
Business Partner
8/10
Excellent
03 May 2021
Verified traveler
Muy buen hotel de buen precio para una noche en buena ubicación.
Business Partner
10/10
Exceptional
22 Apr 2021
Moises

buen rumbo

buen espacio, hotel limpio y nuevo. el rumbo es muy bonito y tranquilo, regreso pronto
Business
10/10
Exceptional
22 Apr 2021
Moises

good

good hotel. new.. good price. good zone
Business
10/10
Exceptional
31 Mar 2021
GUSTAVO

Great hotel

One hotels are great! Always great locatuo service and breakfast excellent for the price
Self
10/10
Exceptional
11 Oct 2020
Ricardo
Great location for business travelers. Continental breakfast that might be named full breakfast as they serve good portions
Business_and_leisure Family
10/10
Exceptional
26 Feb 2020
Carlos

Bien en general. El personal del Valet terrible

El hotel pues como cualquier One es muy pequeño, de cualquier manera, la limpieza y la condición del establecimiento muy buena. Algo malo fue el ValetParking. Salí a las 7 de la mañana y el señor del valer iba llegando y vi como aventó la bolsa con las llaves de todos los coches. Luego cuando pedí mi coche la persona dijo una grosería entre si. No entendí su actitud pues es su trabajo y yo soy un huésped y no le estaba haciendo nada malo
Business
10/10
Exceptional
29 Oct 2019
Verified traveler
I like to stay more time because of very very quite place and I like so much to eat brackfast. serve is excelent. I like to come back soon.
Friends_and_family Partner
4/10
Poor
14 Oct 2019
Verified traveler
Location was hard to find, they have the lobby in second floor. Breakfast was not great. Room was small and small bed. Staff at front desk was just average. Would not recommend staying there.
Leisure Partner
4/10
Poor
04 Jul 2019
Adrian
The rooms were small and the me location felt unsafe at night
Leisure Family
8/10
Excellent
28 May 2019
James

Good value for a basic need hotel

The basic needs hotel with comfy beds. I slept well.
6/10
Pleasant
20 May 2019
VM
I liked that I felt safe because there was a valet & security after hours. I also liked the location & that breakfast was good and included. I didn’t like the reduced sized of rooms & beds. The shower was not cleaned properly. It also lacked mirrors and plugs for charging electronic devices.
Friends_and_family Family
4/10
Poor
31 Dec 2018
Verified traveler

Pass on this place

Smallest rooms in town guaranteed. The place in its entirety just feels plain cheap. Building lacks ventalation, no air flow period. Everything in the hotel is literally made of plastic. The mattress on the bed was ok as were the linens. Used the laundry facilities. Guaranteed the room had never been cleaned. Literally filthy. One washer one drier luckily there weren't really any other guests there so only a few others came in to have to wait their turn. Wouldn't stay here again.
Partner
8/10
Excellent
27 Aug 2018
Voyager
New and well located at Avenida Lopez Mateos x Avenida de Las Rosas
8/10
Excellent
19 Jul 2018
Alejandro

Good location

Hotel staff was great, only one thing I had to ask to change the bed sheets once, I don’t know if it’s policy not to change the sheets every day, also I appreciate the complementary water bottle, but if two people are checked in the room they should leave two bottles of water. Parking was nice but wish I could control the gate with my room key, every time I went in the garage I had to ask the service attendant to open the gate and same to get out ( had to wait a couple of minutes and honk twice for the service men to notice I need to get out and lift the arm to the garage). The complementary breakfast was good, really enjoyed the fresh fruit. Will consider this location again next time I visit
10/10
Exceptional
04 Jun 2018
Duwap
Rooms are very clean. They are smaller than pictured. Staff was very friendly and helpful. Breakfast was delicious.
8/10
Excellent
22 Feb 2018
Verified traveler

Clean and cheap stay!

Stayed 4 nights here and it was comfortable clean and had a good breakfast
10/10
Exceptional
15 Feb 2018
Verified traveler
I had a wonderful experience a was able to rest peacefully without any inconveniences.
8/10
Excellent
03 Nov 2017
Raul
Nice hotel with most services, ample rooms, breakfast and lunch buffet. Looks slightly outdated in furniture and looks, but still serves all needs
10/10
Exceptional
27 Aug 2017
Hector

Good location, close to everything

Good place, on a super location close to nice, area of the city
8/10
Excellent
23 Aug 2017
Verified traveler

Near Oaxaca Downtown

Good location in Oaxaca downtown, cheap fares and kind staff service. It is not a 5 star hotel but you can work or rest
8/10
Excellent
29 Jul 2017
Ivan

One Guadalajara Expo affordable prices save money

Very good hotel for the price paid per night and very nice location surrounded by great places to eat and not far away from the historic Guadalajara center with continental breakfast. The room is a little small on the toilet area when you swing the bathroom door. There is no ironing board or iron in room and only one washer and dryer in the hotel so better send your dirty clothes to some local laundry place where some places wash and dry your clothes for a small fee and you can probably hear surrounding rooms noise the walls seem a little light and not noise proof so if your with your partner better turn the tv volume up lol.... There is a great taco place beside the hotel although its a little expensive and the tacos are on the small side compared to the tacos I eat at Sonora, Mexico its still a great place to eat and drink beer. There is also some coffee shops beside the hotels which are fairly decent and saves trips going out somewhere else and if you want more tacos and dont mind eating with the locals then head to a local taco stand the ones on corner streets around the area. There is also a supermarket walmart type of store across the street and a gym right by the supermarket and a plaza with shops about a mile away with hundreds of shops. At this hotel you will be with other local Mexican people because the price is affordable. If you are looking to stay at a higher class bigger room check out AC hotel and RIU hotel which are nearby and all gringos stay there usually.
Family
10/10
Exceptional
27 Jun 2017
Eduardo

Really nice hotel in a nice area

Really nice and modern hotel close to many amenities. Really quick check in, small room but overall kinda new and modern.
8/10
Excellent
04 Apr 2017
Chris

Great Stay

This my second stay at ONE Hotel near rte EXPO. The location, staff and service was great. Since I travel often to Guadalajara I plan to continue to stay there.

10/10
Exceptional
20 Mar 2017
Chris

Fatastic

The hotel staff including the manager welcomed me personally and took care of all my needs.
10/10
Exceptional
19 Jul 2026
Leonardo
El desayuno muy rico, el personal muy atento y eficaz
Partner
8/10
Excellent
18 Jul 2026
Daniel Eduardo
.
Self
8/10
Excellent
13 Jul 2026
Dulce
Muy limpio el hotel el personal muy amable y atento el desyuno descente todo en excelente estado y limpio bañobtoallas cama habitacion si lo recomiendo
Partner
4/10
Poor
04 Jul 2026
Ernesto
La habitación de buen tamaño, limpia y la cama bastante cómoda. El problema fue que el baño estaba sucio, la regadera no salía bien por falta de limpieza, había una fuga en la mampara del baño que hacía que el agua se saliera hacia el wc, los amenities no suficientes, el espacio de la barra del lavabo muy comprometido y el extractor hacia un ruido muy estruendoso. Cuando nos hicieron la limpieza para el día siguiente, no nos pusieron toallas de repuesto, ni agua de cortesía. El staff demasiado invasivo, muy pendientes de dejarnos claras las normas y de contar cada producto del minibar a la hora del check-in, pero a la hora del check-out muy convenientemente diciendo que \"hacían falta productos\" (nosotros no habíamos tomado ninguno) por una falta de comunicación entre ellos, ya que al principio quien hizo la revisión observó que había productos faltantes y no había suficientes para reponerlos, hizo la anotación en su momento, pero nadie se tomó la molestia de leer dicha anotación cuando nos íbamos y nos querían cobrar los productos que hacían falta. Perdimos mucho tiempo en las explicaciones y salimos tarde al aeropuerto por esa razón.

Ah! Y no quiero olvidar comentar que debes salir con mucho tiempo de anticipación, porque el elevador es el más tardado en el que me ha tocado subirme, necesitando por lo menos 5-6 minutos para que llegue el elevador al piso que lo pediste. Increible!

NO ME QUEDARÍA JAMÁS EN ESTE HOTEL.
Family
10/10
Exceptional
04 Jul 2026
Xochitl bibiana
Personal muy amable excelente trato habitaciones limpias y en buen estado
6/10
Pleasant
28 Jun 2026
Lyda Margarita
Por el precio que se pagó la noche, el desayuno no estaba agradable, solo habían huevos, los cuales no estaban ricos, la fruta tampoco estaba buena, hubo totopos y salsa, ya estaba vacío el servicio de desayuno creo, por q no había calidad en el servicio, era mejor poner huevos hervidos y pan,
Family_with_children
6/10
Pleasant
28 Jun 2026
juan carlos
Haces reservación y no respetan la habitación que uno solicitó y les falta limpieza
Partner
8/10
Excellent
26 Jun 2026
Sergio
El Hotel ofrece un servicio simple para viaje de negocios
Partner
4/10
Poor
26 Jun 2026
Cristian
Estuve 1 noche para asistir a un evento en Gdl, el check inn tardo mas de lo habitual.
El desayuno incluido le falto sazón. De ahí en fuera todo bien.
Partner
8/10
Excellent
16 Jun 2026
alejandro
gran ubicación centrico muy seguro
Business Friends
10/10
Exceptional
15 Jun 2026
Leonardo
No había agua caliente en la habitación y el lavamos estaba tapado, lo reporté y de inmediato le dieron solución
8/10
Excellent
09 Jun 2026
GERARDO
Bueno a secas. El desayuno so deja un poco que desear y el baño no estaba tan limpio como esperaba.
Friends_and_family Family
10/10
Exceptional
08 Jun 2026
Fernando
Excelente lugar, descanso y ya. Estaba muy bien el desayuno
Partner
8/10
Excellent
03 Jun 2026
Carolina
La ubicación es excelente a un precio accesible
Partner
6/10
Pleasant
01 Jun 2026
Diana María
Sucio y descuidado.
Ya no ponen todos los servicios.
Los elevadores no funcionan muy bien.
El aire acondicionado muy bien.
El desayuno estuvo bien, como en todos los que he estado de la misma cadena.
El personal muy amable siempre.
Partner
10/10
Exceptional
29 May 2026
Dr. Luis Angel
Todo perfecto
Self
2/10
Poor
28 May 2026
Edgar Alberto
El aire Acondicionado nunca funcionó además de que el sol le daba directo a la habitación convirtiendo en un horno la estancia
Business
10/10
Exceptional
28 May 2026
Isaac Israel
Excelente hotel y ubicación.
Self
4/10
Poor
27 May 2026
Sergio Rene
No hicieron limpieza de habitación, elevador no funcionaba

Desayuno crudo sin cocer bien

No lo recomiendo
Partner
2/10
Poor
25 May 2026
CARLOS E
Habitaciones viejas y descuidadas, toallas viejas y en mal estado, el baño tenía pésimas condiciones.
Self
10/10
Exceptional
24 May 2026
antonio
Buen servicio en general
Self
6/10
Pleasant
23 May 2026
HUMBERTO
Por el precio
Hay mejores opciones
Self
6/10
Pleasant
19 May 2026
Karolina
Aunque es una buena ubicación, la relación calidad/precio, es bastante mala
El servicio es casi nulo, las áreas comunes muy calientes, sin aire acondicionado. El desayuno incluido bastante básico. Nada excepcionalmente malo, pero hemos experimentado mejores experiencias en hoteles del mismo precio en la misma área de la ciudad. Primera y última noche que llegamos a este hotel
Partner
6/10
Pleasant
19 May 2026
KARLA
El desayuno es muy simple y el tiempo de la hora para el desayuno es muy poco; las habitaciones son muy pequeñas y en cuanto a la limpieza, no estuvo muy bien y los muebles estaban muy deteriorados; al encender la pantalla no teníamos señalar y teníamos que estar llamando a recepción para que fueran a configurarla.
Family_with_children
4/10
Poor
14 May 2026
Carlos
No tuvieron TV durante la estadía
Self
10/10
Exceptional
14 May 2026
Fernando
Todo bien
4/10
Poor
11 May 2026
Tatiana
Cuando viajo por negocios normalmente busco un hotel de cadena reconocida para que pueda hacer mi estancia más eficiente. Sé que voy a pasar poco tiempo en el hotel, pero necesito que ese tiempo sea cómodo y eficiente. Este no fue el caso. La propiedad presentaba un nivel de deterioro tan amplio que comprometía el confort. El control de acceso general estaba roto, por lo que tenías que esperar a que te abrieran; en mi habitación los contactos eléctricos no funcionaban bien. De tres contactos, únicamente uno podía utilizarse, el resto estaba tan flojo que no cargaban. La lámpara principal de la recámara estaba fundida, por lo que tenían que usarse las secundarias o la del baño. La puerta de la regadera no sellaba, por lo que cada vez que te bañabas, el baño quedaba parcialmente inundado. El cuadro de decoración estaba roto. El último día de mi estancia, el servicio de televisión satelital se desconectó, por lo que no tuvimos; la explicación fue que era algo generalizado. Ignoro si era generalizado en varios pisos, en la zona o en la propiedad. Independientemente de que estaban abiertos a cambiarme de habitación, el cuarto en el que me colocaron no estaba en condiciones de recibir a un huesped, lo que muestra problemas de origen. El personal fue muy amable siempre, pero no podía resolver estos temas. Espero que pronto corrijan estas soluciones, porque, definitivamente, es una propiedad a la que no pienso regresar, ni en esa ciudad, ni en otras.
Business
2/10
Poor
10 May 2026
Jesus
abajo de la cama había rastras de polvo y suciedad … el servicio de televisión. no sirvió durante 2 días que estuve , el personal que atiende parece que te hacen el honor de atender sin actitud de servicio alguno
Self
2/10
Poor
10 May 2026
jasmine
La comida horrible , no ha aire acondicionado, el hotel está viejo y si está callendo , no lo recomiendo
10/10
Exceptional
10 May 2026
JAZEL
El menu del desayuno rico, personal amable perfecto para una estadia de 2 noches
Partner
8/10
Excellent
30 Apr 2026
Hugo
Todo bien... La ropa de cama huele mal junto las almohadas


Las toallas están percudidas y en malas condiciones
Business
10/10
Exceptional
04 Apr 2026
José Alejandro Acosta
Excelente servicio

Location & surroundings

One Guadalajara Expo
López Mateos Sur Esquina Avenida De Las Ro, 1470, Guadalajara, Mexico

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One Guadalajara Expo

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