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Hotel Expo Plaza Business and Family Guadalajara

Guadalajara & Vicinity · Mexico

Avenida Lopez Mateos 2400, Col Ciudad del SolView location

7.6/10Very good590 Reviews
Cleanliness7.6/107.6
Service8.0/108.0
Comfort7.0/107.0
Condition7.0/107.0
Amenities7.0/107.0
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  • Business hotels
  • Hotels with charm
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Expo Plaza Business and Family Guadalajara

This charming hotel boasts a great location on the famous Lopez Mateos Avenue, where visitors will have ease of access to the most important points of interest around the city, such as shopping malls, business and exhibition centres and theatres.

The beautiful historic centre is also very close, having Plaza del Sol very near or the Expo Guadalajara just within a 3-minute ride.

The hotel has several types of guest rooms, all of them tastefully appointed and equipped with a wide range of modern amenities for a relaxing and comfortable stay.

The hotel offers many facilities, such as a currency exchange service and several conference rooms, ideal for business travellers to celebrate their important meetings.

Read more about this hotelShow less

With a stay at Hotel Expo Plaza Business and Family Guadalajara in Zapopan (Zona Expo), you'll be a short 3-minute walk from Plaza del Sol and within 3 minutes by car from Expo Guadalajara.

This hotel is 5.9 mi (9.5 km) from Andares Shopping Center and 3.6 mi (5.7 km) from US Consulate General Guadalajara. Make yourself at home in one of the 89 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.

Conveniences include safes and irons/ironing boards, and housekeeping is provided daily. Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 9:00 AM to 9:00 PM.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a first aid kit
    • Property Registration Number 92816783
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 95 for adults and MXN 95 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza del Sol 0.2 km / 0.1 mi
Majestic Casino 0.4 km / 0.2 mi
Galleries Theater 0.4 km / 0.2 mi
Expo Guadalajara 2.3 km / 1.5 mi
World Trade Center 2.5 km / 1.6 mi
Glorieta Chapalita 2.7 km / 1.7 mi
La Estampida Sculpture 3 km / 1.9 mi
La Gran Plaza Fashion Mall 3.3 km / 2 mi
Abastos Guadalajara Farmer's Market 3.4 km / 2.1 mi
Minerva Roundabout 4.3 km / 2.7 mi
Los Arcos de Guadalajara 4.7 km / 2.9 mi
Avienda Chapultepec 4.9 km / 3.1 mi
Monumento a los Ninos Heroes 5 km / 3.1 mi
Plaza La Perla Shopping Center 5.1 km / 3.2 mi
Applicant Service Center 5.4 km / 3.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1980
  • Year of most recent renovation: 2011
  • Total number of rooms: 90
  • Number of floors (main building): 4
  • Double rooms: 30
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Car park
  • 24-hour reception
Show 24 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Local and international calls
  • Valet parking
  • Room service
  • 24-hour security
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Bar
  • Restaurant
  • Air conditioning in Restaurant
  • Meeting room
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 2
  • Sun loungers
  • Parasols
  • Breakfast a la carteExtra charge
  • Charges for late arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 30 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable2 photos

    Hotel Expo Plaza Business and Family Guadalajara

    Room KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Bathroom: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hotel Expo Plaza Business and Family Guadalajara

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Hotel Expo Plaza Business and Family Guadalajara

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Hotel Expo Plaza Business and Family Guadalajara

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Expo Plaza Business and Family Guadalajara

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hotel Expo Plaza Business and Family Guadalajara

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 24 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable5 photos

    Hotel Expo Plaza Business and Family Guadalajara

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Room amenities

    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Bathroom
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Hotel Expo Plaza Business and Family Guadalajara

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU

    Photos are not available for this room type.

    Hotel Expo Plaza Business and Family Guadalajara

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Hotel Expo Plaza Business and Family Guadalajara

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Expo Plaza Business and Family Guadalajara

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hotel Expo Plaza Business and Family Guadalajara

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 20 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable5 photos

    Hotel Expo Plaza Business and Family Guadalajara

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Desk
    • Wi-fi
    • Individually adjustable air conditioning
    • TV
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Expo Plaza Business and Family Guadalajara

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Expo Plaza Business and Family Guadalajara

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 Bedroom • 24 m²ROO.2D
    Room TWO DOUBLE BEDSPhoto unavailable3 photos

    Hotel Expo Plaza Business and Family Guadalajara

    Room TWO DOUBLE BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D

    Room amenities

    • Bathroom: 1
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Hotel Expo Plaza Business and Family Guadalajara

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Expo Plaza Business and Family Guadalajara

7.6
Very good
590 Reviews
Cleanliness
7.6 /10
Service
8.0 /10
Comfort
7.0 /10
Condition
7.0 /10
Amenities
7.0 /10
100 reviews shown
10/10
Exceptional
08 Jul 2026
Laura
El
2/10
Poor
27 Jun 2026
Georgina
Problems with entry key. Staff would have to change card keys regularly. Staff would have to open the door. Missing working light bulbs. Problems with tv to work.
Family
4/10
Poor
21 Jun 2026
RENE
Llegue temprano tipo 12pm y la recepcionista muy grosera, me dice que el check inn es hasta las 3pm y qye hay personas que llegaron antes que yo...yo entiendo que no es obligatorio hacer el check inn temprano...pero lo que no me gusto fue la atencion de la recepcionista..una persona despota..qye si yo fuera su jefe..la despidiria...por no entender que esta en una area de servicio al turista
Partner
10/10
Exceptional
14 Jun 2026
CLIFFORD DALE
Very well organized friendly staff clean rooms very professional
Self
2/10
Poor
03 Jun 2026
RUBÍ VANESSA MICHELLE
The Wi-Fi signal was not very strong, The window or balcony doors did not open yet the photo showed that there was a balcony and sliding door, and the television did not work.
2/10
Poor
24 May 2026
Nicolasa
Because first the water stinks,towels dirty,no hair dryer,no iron board,outlet plates dirt bed in bad condition just in general bad so is they doesn’t pay attention at this property I gess is less and less customer is going to stay there
Partner
10/10
Exceptional
22 May 2026
Angie
I always stay here, it’s like a family. I miss the breakfast buffet.
Self
2/10
Poor
16 May 2026
NURIA
Stay away from this property
Doors don’t lock
Balcony doors don’t lock and are connected to other people
Broken furniture
Bugs in the room
And broken towels
It’s next to a stripper house
Worst property ever
NOT Family friendly and not safe
Friends_and_family Family
6/10
Pleasant
09 May 2026
Ruben
Place is not bad but it needs some maintenance, and the breakfast lady was a little bossy 😂 but the rest of the staff was very friendly and helpful.
Leisure Family
4/10
Poor
26 Apr 2026
Denise
Dirty motel vibes. The place is really rundown, bathrooms, bedrooms, old sheets, really old towels. I highly do not recommend this place. Also, the AC doesn’t work at all. I know it could’ve been worse but I will not stay there again.
Family
10/10
Exceptional
22 Apr 2026
Alfredo
Buena ubicación. Los servicios funcionaron bien y con normalidad.
10/10
Exceptional
11 Apr 2026
Victor L
need more atencion to the building
4/10
Poor
08 Feb 2026
Larry
Motel is very old, dated and not clean. Loud area sirens you hear constantly. Only plus was it was walking distance to a show we were going to see.
Friends_and_family Friends
8/10
Excellent
08 Feb 2026
Ricardo
The hotel and surrondings areas very acceptable .

The room has been refurbish

The only detail was related of towels, the color are not white at all. This should be improve
Friends_and_family Family
2/10
Poor
07 Feb 2026
Rosa
It was a terrible experience. The bathrooms were very dirty, with small black ants and a cockroach, and the toilet bowl was very dirty.
8/10
Excellent
14 Jan 2026
Maritza
Room was very clean
Leisure Family_with_children
8/10
Excellent
31 Dec 2025
Melannie Carolina Hinojosa
El precio es súper económico para todo lo que tiene. La limpieza la hacen todos los días y tanto las recepcionistas como el personal de limpieza son súper amables. Tiene alberca la cual está limpia y el agua caliente de la regadera sale con mucha presión, el aire funciona bien y está muy tranquilo todo, frente al hotel cruzando hay una plaza que tiene varias cosas, en la esquina hay un Oxxo y cerca hay una lavandería así que es una zona céntrica. Lo recomiendo mucho.
Leisure Family
10/10
Exceptional
22 Dec 2025
Angie
Staff is wonderful, Free delicious Mexican breakfast every day (eggs, beans, delicious salsa, they use totopos instead of tortilla cheese and cream) plus yogurt fruit and pancakes. It’s more than your regular continental creakfast. It’s delicious! Coffee all day. Tea. It’s made for me!
4/10
Poor
18 Dec 2025
Karina
The whole building felt neglected and the photos seem really outdated as the place clearly needs maintenance.
Business_and_leisure Family_with_children
8/10
Excellent
11 Dec 2025
Denise
Todo muy bien, muy amable el personal ,solo la cobija un poco sucia
Pet
4/10
Poor
21 Nov 2025
brandon
Outdated. Main door could not be locked. Needs to be clean up. Staff are very friendly and helpful
Friends_and_family Family
2/10
Poor
07 Nov 2025
Irma
Room was dirty, towels were yellow and stained. The drain to the shower was clogged and we informed the front desk and they never went to repair it. This is definitely a two star Motel at best.
Staff was friendly.
Friends_and_family Family
10/10
Exceptional
29 Sep 2025
Angie
Unbelievable rate for a great experience. Breakfast was more than continental. It was delicious!! I’m for sure coming back!
Leisure Self
10/10
Exceptional
21 Sep 2025
Alicia


Estuvo tranquilo
2/10
Poor
20 Sep 2025
Gus
Clogged sinks, dirty sheets, I had to call for service EVERY DAY of the 6 days staying. Toñita, was helpful but she's not a manager, she was limited. Cook laddies were bice and professional but cannot change menu unless management approval. I will NOT book there again.
8/10
Excellent
12 Jul 2025
Prudencio Perez
Facilities were clean. Property is safe and secure. Ample parking. Great location. Has a pool. Cleaning staff were great and very attentive. Overall good value for money.
Leisure Partner
6/10
Pleasant
09 May 2025
Saida
They need to improve in the rooms, beds n the bathroom, they are old!
Leisure Family
10/10
Exceptional
02 Feb 2025
MAURICIO
Por el precio está muy bien
10/10
Exceptional
26 Jan 2025
Sandra
I like the fact that the hotel was supposed to shopping and I can walk to restaurants like the fact that buses went by and we can take buses downtown pretty easily.
Leisure Pet
10/10
Exceptional
22 Dec 2024
Oscar
Clean and felt secured, bomb tacos around the corner easy check in and out.
Leisure Family_with_children
2/10
Poor
08 Dec 2024
Rocio
Las instalaciones muy viejas la cama sin la ropa adecuada y sin cobijas adecuadas, demasiado ruido
Business Self
6/10
Pleasant
04 Nov 2024
Mark
The WiFi is absolutely terrible… it’s also very basic… the photos make it look very new and modern but the reality is that’s it’s old and basic.
10/10
Exceptional
29 Sep 2024
Tionee
Good value
8/10
Excellent
25 Sep 2024
Adolfo
Es un hotel para dormir y bañarse. Para eso esta bien
Friends_and_family Family
6/10
Pleasant
09 Sep 2024
Lianghua
I don’t think I will stay again
Self
4/10
Poor
03 May 2024
Jeffrey
.
8/10
Excellent
28 Apr 2024
Ignacio
El hotel es antiguo pero estan haciendo restauración.
Leisure Family
6/10
Pleasant
27 Mar 2024
Ana
It was ok they need to be more clean but the thing it really bother me, that in the top, it was some clear windows that outside it was the hallway that it have a light that at night it turns on automatically so my room, I had that light on all night long and it was waking me up all night and it looks it was light all night and I barely could sleep it was bad
Friends_and_family Family
2/10
Poor
20 Mar 2024
brayan
Los empleados de recepcion todos son unos groseros y pareciera que no quieren trabajar ahi a excepción de los botones pero las personas que atienden la recepcion no pareciera que les importe el trabajo
Leisure Friends
10/10
Exceptional
11 Mar 2024
Diana
Excelente y buen precio
Business Partner
4/10
Poor
15 Feb 2024
Oswaldo
Mal servicio para opción de pago digital!
Business Self
4/10
Poor
01 Jan 2024
Martha
No elevator. Dirty, poor service, no restaurant. We decided not to stay. We change to another hotel
Business Family
10/10
Exceptional
28 Nov 2023
simone
Looks safe, private parking, nice chill out pool area, nice 24/7 water / coffe supply, lots of taco places around. Very nice double separate rooms.
2/10
Poor
14 Oct 2023
Alex
Run down rooms, the bed doesnt have fitted bed sheet and matress is very dirty. Cleaning of room is very poor.
Leisure Family
6/10
Pleasant
07 Sep 2023
Jessica
Limpio y lindo mas concierto que pueden mejorar en infraestructura personal muy amable y educado
2/10
Poor
25 Jul 2023
Jonathan
This was the worst place I’ve ever stayed at. I was in the pool for 2 hours and my wallet was taken from my room. I go downstairs to ask the front desk and they immediately call one of the cleaning ladies. She claims she never went in my room, and the front desk tells her she was only one cleaning the rooms in that floor that morning. I’m downstairs for about 10 minutes and the front desk lady tells me they will check the cameras. I go back to my room and miraculously my wallet appears. Such a shady place. I stayed there for one night even though I paid for 2. I was told I would be refunded for my second night, but I have not received anything back. Don’t waste your time or money.
Leisure Family
10/10
Exceptional
19 Jul 2023
Atenogenes
Excellent service the staff very friendly
Leisure Family
8/10
Excellent
30 Jun 2023
Veronica
A good deal for the price. Very basic but sufficient.
Breakfast is good, again very basic but fine.
Leisure Family
8/10
Excellent
04 Jun 2023
Juan
It was ok
Leisure Family
6/10
Pleasant
13 Jul 2026
RICARDO
Es un hotel viejo con muchas carencias de mantenimiento. La puerta de la habitación carece de buena seguridad, no tienen caja de seguridad tampoco. Me parece increible que en un hotel business todas las pocas planchas están super quemadas y tampoco hay burro o tabla de planchar. Lo unico bueno es la ubicacion y el precio.
El internet pesimo, fatal durante el dìa.
Self
10/10
Exceptional
07 Jul 2026
Jerad
Todo muy bien
Family
10/10
Exceptional
06 Jul 2026
NALLELY GUADALUPE
Buen lugar de descanso , instalaciones con lo básico para pasar la estadía
Family_with_children
8/10
Excellent
05 Jul 2026
Leonardo
Es un buen lugar para hospedarse. Bien ubicado y con estacionamiento. Mi error fue no fijarme que la habitación no tiene aire acondicionado y no pudimos cambiarla . En general fue buena experiencia. Y el personal atento. Le falta un poco de mantenimiento a las habitaciones
Family
4/10
Poor
04 Jul 2026
Roberto
En general al hotel le falta mantenimiento preventivo y correctivo, los pisos descarapelados, en la habitación que me tocó solo está el soporte de la pantalla, no tiene aire acondicionado ni ventilador de techo, solo pusieron un ventilador pequeño de pedestal y sonaba feo al prenderlo, los vidrios rotos y reparados con cinta de esa plateada.
Me dijeron que me cambiarían de habitación y nunca cumplieron. En general mala experiencia.
Self
6/10
Pleasant
03 Jul 2026
Mauricio
Nos tocaron habitaciones viejas, sin A/C. Toallas muy sucias. En general para dormir está bien pero nada mas
Family_with_children
10/10
Exceptional
29 Jun 2026
OSCAR
Todo ha estado muy bien desde llegada, habitación, comedor, alberca
Partner
10/10
Exceptional
29 Jun 2026
OSCAR
Todo muy reserva recepción, servicios, comedor personal muy amable 👍🎊👌
Partner
2/10
Poor
26 Jun 2026
LUIS
​Aunque la ubicación del hotel es excelente, la experiencia general no cumplió con las expectativas. Las instalaciones son básicas y requieren mejoras; fue necesario solicitar una televisión y un equipo de aire acondicionado, ya que no estaban disponibles en la habitación al llegar. Asimismo, la falta de elementos básicos, como una plancha, obliga a depender constantemente de la recepción. Adicionalmente, el proceso de check-in fue lento y el trato del personal en recepción resultó poco amable y carente de servicio al cliente, lo cual es decepcionante considerando que la reserva estaba pagada con antelación.
Self
6/10
Pleasant
22 Jun 2026
Luis Carlos
La atención del personal buena, lastimosamente los huéspedes realizan demasiado ruido y las habitaciones no cuentan con aislamiento acústico
Family_with_children
10/10
Exceptional
22 Jun 2026
Carlos
A atención de las personas es muy buena.

Solo una observación que aunque no merma la experiencia, deben atender.

En el lavamanos del baño hay una fuga y se hace charco.... Creo que es de la conexión de desagüe que va hacia el muro.

Gracias
Self
4/10
Poor
17 Jun 2026
alfonso
En el segundo día de mi estancia se descompuso el mini split estaba tirando mucha agua llame a recepción y solo me dijo que apagara el aire
Seguí insistiendo asta que me cambiaron de habitación

Experiencia 5/10 porque la alberca no la abren si el personal de mantenimiento no va
Siempre sucia y se molestan porque les pregunto si va abrir.
Partner
4/10
Poor
14 Jun 2026
Eric
Las chicas de recepción con una actitud terrible, no tenían Luz, por lo tanto no servía la bomba y no había agua caliente… la alberca No fría lo que sigue, no tenían comunicación con las camaristas por lo que NO te asignaban tu habitación (aun teniendo disponibles muy tarde) después llegó un Joven a la recepción y ahí la situación cambió pero el mal sabor de boca ya estaba. no tenía personal de vigilancia así que hubo huéspedes gritando y en pleno escándalo más allá de las 3:30 de la mañana sin que nadie hiciera nada
Friends_and_family Family
2/10
Poor
13 Jun 2026
Manuel
No lo recomiendo, no había luz, ni agua y no te daban soluciones, ni reembolsos
Partner
10/10
Exceptional
09 Jun 2026
Felipe
Amables
Partner
6/10
Pleasant
06 Jun 2026
IRMA LETICIA
Que se respete lo ofrecido al momento de reservar, ya que en mi caso mencionaba que eras camas King y fueron matrimonial y como se iban a compartir quedaron un poco incomodas.
6/10
Pleasant
02 Jun 2026
Haydee Jacqueline
Se anuncia un desayuno bufet pero en realidad sólo te dan un plato con huevo con salchichas, frijoles y chilaquiles
Business
4/10
Poor
29 May 2026
Josue
Todo bien, solo que te dan una habitación con aire acondicionado que no funciona, te llevan un ventilador y esa es tu única solución, pasar la noche con tremendo calor asi vimos pasar varios ventiladores que llevaban a las habitaciones.
10/10
Exceptional
28 May 2026
Omar
todo mut bien!!!
2/10
Poor
26 May 2026
Alejandra
mala experiencia, nos cancelaron la reservación y que solamente tenían habitaciones sin aire acondicionado, solo con ventiladores, las toallas eran grises de lo nejo que estaban, no volveria, las fotos mienten, tiene buena ubicaciòn pero hay otros hoteles mucho mejores
Self
4/10
Poor
21 May 2026
Daniel Alejandro
El hotel necesita una buena remodelación ya se ve muy deterirado, no sirven aires acondicionados y ponen un ventilador viejo y ruidoso. Almohadas muy aguadas pequeñas, Llave de habitación metálica tienes que verificar que cierre bien puerta aparentemente cierra pero se atora cerradura. Pantallas muy pasadas y se les va señal a casa rato. Alberca necesita una limpieza profunda en los azulejos. El servicio fue bueno pero necesitan estar más actualizados, en recepción buena atención, pero no pueden dar una factura hay que mandar WhatsApp y solo en días específicos atienden, no dan algún comprobante solo dijeron que con el voucher. Por el costo de sus habitaciones hay mejores opciones.
El restaurante aceptable y muy atentos el personal.
Self
2/10
Poor
16 May 2026
Esauth
El internet no funciona
Huele a humedad y a caño
Friends_and_family Family
8/10
Excellent
08 May 2026
Uriel
El hotel ya es un poco viejo, las instalaciones de las habitaciones como el baño ya son viejas y los colchones no son comodos.
Business
10/10
Exceptional
07 May 2026
JULIO
Todo el tiempo el personal muy atento, en otros hoteles no se hacen responsables de los vehículos, aqui todo el tiempo monitoreados y muy seguro, nos asistieron para poder pedir comida, sin duda volveremos y recomendaremos a familiares y amigos!
Business
8/10
Excellent
06 May 2026
Eric
Darle mantenimiento al aire acondicionado y mejorar la señal del internet
Business
6/10
Pleasant
03 May 2026
HERRAM
,,,,,
Partner
10/10
Exceptional
28 Apr 2026
Guiexhuba Karina
Todo bien! Las instalaciones están adecuadas para descansar!
El desayuno está completo, huevitos, chilaquiles, café, jugo, hot cakes y todo está deli!
El internet tiende a fallar un poco
Family_with_children
10/10
Exceptional
28 Apr 2026
Juan Carlos
Es un hotel limpio, con buen trato del personal, el lugar es agradable y las instalaciones están bien de acuerdo a lo que se paga, es accesible en el precio, buen estacionamiento, tiene albercas para refrescarte, el desayuno incluido es aceptable. Lo recomiendo ampliamente.
Friends_and_family Family
6/10
Pleasant
23 Apr 2026
Angelica Ruiz
El wifi nunca sirvió, es una propiedad vieja , pésimo desayuno, pero excelente personal
Family
6/10
Pleasant
21 Apr 2026
Alejandro
La llave se desprogramaba, hasta dos veces al dia, las toallas olian limpias, pero estan muy percudidas. el wifi no llega a las habitaciones. no tienen hielo.
Friends_and_family Family
4/10
Poor
15 Apr 2026
Jose Maria
El tv está muy difícil ver , no pude conectar ningún canal y repertdel cable muy limitado, en el desayuno, vimos un ratón por la parte de afuera del restaurante, eso nos dio sospecha de que, donde preparan los alimentos no estuviera excento de ellos, limpian raquítica mente las habitaciones , silla del escritorio con un tornillo i clavo jardín con hormigas junto a la alberca
Partner
8/10
Excellent
13 Apr 2026
alicia
Limitan el internet en la noche y no te puedes conectar. Las toallas estas ya muy percudidas. Le hace falta mantenimiento en las regaderas. Se tapa la coladera y tarda mucho en irse el agua.
Partner
10/10
Exceptional
07 Apr 2026
Luis Alfredo
Precio Justo por lo que ofrece, si está todo cercano
Family
6/10
Pleasant
05 Apr 2026
Ana Corina
Es un hotel que tiene buena ubicación, su infraestructura es vieja, no tiene elevador, la habitación te la dan hasta las 3 de la tarde, yo llegué. Las 2:15 y tuve que esperar en el lobby, solo pasé una noche, camas cómodas, toallas muy viejas, la TV jamás se vio por un problema de red.
Family_with_children
10/10
Exceptional
04 Apr 2026
Rigel
Buen lugar para descansar y pasar unos días en Guadalajara.
Self
6/10
Pleasant
01 Apr 2026
Eduardo
Habitación limpia, funciona bien el aire acondicionado, un poco descuidado en las instalaciones.
El servicio de restaurante es pésimo, tienes que recalentar la comida en un microondas, y la presentación deja mucho que desear.
Solo falta poner un poco de empeño y mejorar el servicio, buenos espacios, cómodo, y muy buena ubicación.
Friends_and_family Family
10/10
Exceptional
31 Mar 2026
Edna Nallely
Si
10/10
Exceptional
28 Mar 2026
alice
Faltó personal que te ayude con el equipaje.
Personal de la recepción entrada y salida EXCELENTE. Esta vez nos tocó una habitación muy limpia y más cómoda y amplia. La clave es hacer reservación con anticipación para gozar de mejores comodidades. Está ovación fue excelente! Gracias.
Pet
2/10
Poor
24 Mar 2026
Jesus
No me gusto nada la recepcionista fue la unica amable la señora que da el desayuno muy grosera la habitacion muy deteriorada y sucia las toallas muy sucias y viejas igual almohadas y ropa de cama no recomiendo nada este hotel
Family_with_children
8/10
Excellent
18 Mar 2026
Luis
General bien
10/10
Exceptional
16 Mar 2026
Francisco
Lugar excelente céntrico y muy bien ubicado
Partner
6/10
Pleasant
15 Mar 2026
Juan Jose
Desayuno fresco
Family_with_children
8/10
Excellent
03 Mar 2026
Isabel
El estacionamiento es su mejor punto! la habitacion era lo suficientemente amplia y si habia agua caliente a demanda, la alberca es de agua fria y el desayuno, en realidad es algo extraño por que lo sirven pero no hay donde sentarse a comer, hay mesas pero no sillas por lo demas es un buen hotel para estancias cortas
Partner
10/10
Exceptional
20 Feb 2026
Dora
todo bien excelente
Business
8/10
Excellent
16 Feb 2026
Juan
La limpieza
Business
6/10
Pleasant
16 Feb 2026
JOSE DE JESUS
Limpieza de habitaciones y sabor en el desayuno
Leisure Family
6/10
Pleasant
16 Feb 2026
Raquel
Hotel bien ubicado, solo qie ya es viejo, le hace falta mantenimiento y limpieza, buen personal asistiendo
Friends_and_family Family
8/10
Excellent
05 Feb 2026
ismael esau
Habitación amplia y limpia, buene atención a clientes, lo único a mejorar quizás sea la comida que es poco variable
Leisure Family
10/10
Exceptional
04 Feb 2026
Reynaldo
.
4/10
Poor
04 Feb 2026
Noemi
La habitación e instalaciones en general son muy viejas, no es nada parecido a las fotos que están en Internet
Pasillos y habitaciones no tienen limpieza.
Encontramos cabellos en almohadas y sábanas
Friends_and_family Family
2/10
Poor
02 Feb 2026
Claudia
La habitación muy descuidada regadera tapada una tarde sin agua no hay agua caliente y había un clavo en el sillón y se nos rompieron 2 pantalones
Leisure Family

Location & surroundings

Hotel Expo Plaza Business and Family Guadalajara
Avenida Lopez Mateos 2400, Col Ciudad del Sol, Guadalajara, Mexico

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Hotel Expo Plaza Business and Family Guadalajara

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