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Vista Express Guadalajara Expo Surestay By Bw

Guadalajara & Vicinity · Mexico

Obsidiana 1791 Residencial VictoriaView location

8.8/10Excellent588 Reviews
Cleanliness8.8/108.8
Service9.2/109.2
Comfort8.8/108.8
Condition8.8/108.8
Amenities8.6/108.6
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Vista Express Guadalajara Expo Surestay By Bw

Vista Express Guadalajara Expo, SureStay Collection by Best Western is located in a privileged area of Guadalajara, close to the most important avenues, shopping centers, business areas and just five blocks from the Expo Guadalajara. Our rooms are fully equipped with TV, air conditioning, desk area, and more.

Free Wi-Fi and parking are available. Don't miss our full complimentary breakfast, the perfect way to start your day. We are pleased to welcome you to Vista Express Guadalajara, SureStay Collection by Best Western!

Read more about this hotelShow less

Located in Guadalajara (Zona Expo), Vista Express Guadalajara Expo SureStay Collection by BW is steps from Plaza del Sol and a 2-minute drive from Expo Guadalajara. This hotel is 5.9 mi (9.5 km) from Andares Shopping Center and 3.6 mi (5.9 km) from US Consulate General Guadalajara.

Make yourself at home in one of the 72 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Smoking areas
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza del Sol 0.1 km / 0.1 mi
Majestic Casino 0.7 km / 0.4 mi
Galleries Theater 0.7 km / 0.4 mi
Expo Guadalajara 1.8 km / 1.1 mi
World Trade Center 1.9 km / 1.2 mi
La Estampida Sculpture 2.7 km / 1.7 mi
Abastos Guadalajara Farmer's Market 2.8 km / 1.7 mi
Glorieta Chapalita 2.8 km / 1.8 mi
La Gran Plaza Fashion Mall 3.6 km / 2.2 mi
Minerva Roundabout 3.8 km / 2.4 mi
Los Arcos de Guadalajara 4.2 km / 2.6 mi
Avienda Chapultepec 4.6 km / 2.9 mi
Monumento a los Ninos Heroes 4.7 km / 2.9 mi
Applicant Service Center 5 km / 3.1 mi
Plaza La Perla Shopping Center 5.6 km / 3.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2000
  • Total number of rooms: 72
  • Number of floors (main building): 2
  • Double rooms: 52
  • Junior suites: 12
  • Suites: 8
  • hotel
  • MasterCard
  • Visa
  • Visa Electrón
  • Wheelchair-accessible
  • Car park
Show 9 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • 24-hour security
  • Hotel safe
  • Meeting room
  • Continental breakfast
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Vista Express Guadalajara Expo Surestay By Bw

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDS • 1 Bedroom • 31 m²ROO.2B
    Room TWO BEDSPhoto unavailable3 photos

    Vista Express Guadalajara Expo Surestay By Bw

    Room TWO BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Room amenities

    • Wi-fi
    • Cable TV
    • Satellite TV
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Balcony
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Vista Express Guadalajara Expo Surestay By Bw

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Vista Express Guadalajara Expo Surestay By Bw

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 31 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable6 photos

    Vista Express Guadalajara Expo Surestay By Bw

    SUITE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi
    • Wake-up service
    • Alarm clock
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Internet access
    • Satellite TV
    • Desk
    • Toiletries
    • Cable TV
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible WITH KITCHENETTESUITE • Accessible WITH KITCHENETTE • 1 Bedroom • 31 m²SUI.H6-KT
    SUITE Accessible WITH KITCHENETTEPhoto unavailable5 photos

    Vista Express Guadalajara Expo Surestay By Bw

    SUITE Accessible WITH KITCHENETTE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KT

    Room amenities

    • Ironing set
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Microwave
    • Tea and coffee making facilities
    • Desk
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen utensils, plates & cups
    • Kitchen
    • Mini fridge
    • Cable TV
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDS • 1 Bedroom • 31 m²SUI.2B
    SUITE TWO BEDSPhoto unavailable4 photos

    Vista Express Guadalajara Expo Surestay By Bw

    SUITE TWO BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    2 × Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Room amenities

    • Balcony
    • Living room: 1
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Internet access
    • TV
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Vista Express Guadalajara Expo Surestay By Bw

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 31 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Vista Express Guadalajara Expo Surestay By Bw

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Desk
    • Satellite TV
    • Cable TV
    • Bathroom: 1
    • Shower
    • Hairdryer
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 31 m²DBL.2D-1
    DOUBLE TWO DOUBLE BEDSPhoto unavailable8 photos

    Vista Express Guadalajara Expo Surestay By Bw

    DOUBLE TWO DOUBLE BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Room amenities

    • Individually adjustable air conditioning
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Internet access
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Desk
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Vista Express Guadalajara Expo Surestay By Bw

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 31 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable3 photos

    Vista Express Guadalajara Expo Surestay By Bw

    Room KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Bathroom: 1
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Balcony
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BED • 1 Bedroom • 31 m²ROO.1B
    Room ONE BEDPhoto unavailable2 photos

    Vista Express Guadalajara Expo Surestay By Bw

    Room ONE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Room amenities

    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Balcony
    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Ironing set
    • Tea and coffee making facilities
    • Shower
    • Bathroom: 1
    • Direct dial telephone
    • Hairdryer
    • Cable TV
    • Satellite TV
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 31 m²DBL.2D-2
    DOUBLE TWO DOUBLE BEDSPhoto unavailable4 photos

    Vista Express Guadalajara Expo Surestay By Bw

    DOUBLE TWO DOUBLE BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-2

    Room amenities

    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Bathroom: 1
    • Desk
    • Shower
    • Hairdryer
    • Satellite TV
    • TV
    • Internet access
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 31 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable5 photos

    Vista Express Guadalajara Expo Surestay By Bw

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Individually adjustable air conditioning
    • Satellite TV
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Cable TV
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Vista Express Guadalajara Expo Surestay By Bw

8.8
Excellent
588 Reviews
Cleanliness
8.8 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.8 /10
Amenities
8.6 /10
100 reviews shown
2/10
Poor
30 Jun 2026
Jason
Terrible
4/10
Poor
26 Jun 2026
Claudia
This hotel is definitely a last resort type of place. Booked a two bed room and there is enough room for two people to probably be comfortable but no more than two. The room we got was next to the drainage for the building which smelled horrible in the restroom. We could not request a different room because there is no elevator and health issues makes it difficult to climb stairs. The noise from the lobby is heard throughout the night so if you can book a room above the 1st floor.
Family
10/10
Exceptional
23 Jun 2026
Graciela
Great location and friendly staff , private parking is a plus !
Partner
10/10
Exceptional
26 Mar 2026
Theresse
Great value for a short stay in Guadalajara, Jalisco.
Family_with_children
2/10
Poor
21 Feb 2026
Mariane
This place should not be in the hotel category, it is definitely not a hotel, this is a Hostel/Motel. This place is nothing like the pictures show. Rooms smell bad and dirty. One of the rooms we booked wasn’t ready, we found the bed messy and smelled very bad. The toilet in my room was dirty, with hairs floating in the water. The experience at this place was awful. We check out the morning after check in. That morning we showered with cold water.
Business
10/10
Exceptional
06 Feb 2026
Rubisela
Renovated, clean, friendly staff n great location.
Friends_and_family Family
8/10
Excellent
26 Jan 2026
yoshikazu
we want to refrigerator in the room
10/10
Exceptional
16 Nov 2025
Rigoberto
Great place, reasonable and nice stuff
6/10
Pleasant
14 Nov 2025
Sandra
Everything was okay, only comments I can make is they need more breakfast options and if you’re a bit claustrophobic don’t get the standard room they are quite small.
Leisure Family
8/10
Excellent
09 Nov 2025
Ismael
Good
8/10
Excellent
26 Oct 2025
Edmundo
La limpieza del cuarto es muy buena , el aire acondicionado funciona bien , el único detalle es que el jabón y shampoo tenían mal olor
8/10
Excellent
12 Oct 2025
miguel
Clean
10/10
Exceptional
10 Oct 2025
zulima
Una excelente estancia, personal muy amable , solo que eramos un matrimonio y nos dieron camas personales separadas
Partner
8/10
Excellent
07 Oct 2025
Richard

Good area

The hotel is in a good area with plenty of shopping near by. The economy room is sufficient for a couple.
Partner
10/10
Exceptional
21 Aug 2025
Paul.
This hotel was very well located. The staff was friendly and very helpful. An easy place to stay and work with.
Leisure Family
10/10
Exceptional
18 Aug 2025
Fanny Aline
I like everything
Leisure Partner
8/10
Excellent
22 Jul 2025
Cristian
Todo excelente pero el tema de desayuno incluido debe ser más específico e informarlo con mayor detall.
Business_and_leisure Partner
4/10
Poor
16 Jul 2025
Jaime
We were provided with a room upgrade and breakfast. Staff were polite and willing to help; however, the towels and sheets had stains. The botom of my son's white socks turned brown from him walking on them inside the room. We saw hair trough out the floor. At the end of the day you get what you pay for. I will definitely not be staying at this hotel again.
Leisure Family_with_children
10/10
Exceptional
27 Jun 2025
Deepshikha
Located in a great location. Very comfortable stay with good facilities. Staffs are extremely good. Would like to thank Jesus who guided us from the very first. He is extremely friendly and fun loving person.
Leisure Family_with_children
6/10
Pleasant
12 Jun 2025
martha
None
Leisure Family
10/10
Exceptional
03 Jun 2025
Michael
Good location. Great staff.
Business Self
6/10
Pleasant
26 May 2025
Sandra
There was a roach in the room and the bed had hairs from probably previous patrons. The floors were not clean either.
Business Family_with_children
6/10
Pleasant
20 May 2025
Roberto
The hotel and location was ok, but I think they should've inform there was no elevator
Business Partner
8/10
Excellent
12 Apr 2025
Gonzalo
To much noise on night time
4/10
Poor
01 Apr 2025
Coral
Taking a bath I realized that the bathroom was dirty and hair everywhere!!
Leisure Self
10/10
Exceptional
21 Mar 2025
Angelica
Great stay
Leisure Family
8/10
Excellent
15 Feb 2025
Hector A
Nice little place, easy access, lots of shopping places, restaurants and many amenities closeby.
Down side the bathroom to small
10/10
Exceptional
09 Feb 2025
Rhea
Excelente servicio y relación calidad / precio
6/10
Pleasant
03 Feb 2025
Victor R.
Flooded shower
Leisure Self
8/10
Excellent
05 Jan 2025
ignacio
Todo muy bien solo que no hay elevadores i el desayuno fue lo mismo en los 3 dias que estubimos ,pero lo mejor fue que los cuartos siempre estubieron muy limpios
10/10
Exceptional
02 Jan 2025
Rosa
Very friendly staff, we needed to use their dinning room a couple of times, front desk young male attendant was very attentive. Hotel was going under some updates, second tower was our of service. We were offered another option that was just as convenient from the one I booked. Breakfast is good,
Coffee was there all day. My only feedback would be to keep up with maintenance of the hotel, like a few fixtures falling apart or paint chips. Also, please note that main areas can be noisy, If you are looking to sleep in request a more private area. Over all it was very affordable, very convenient, cleaning staff and breakfast room attendants were great and friendly. Front desk staff were super friendly. We will be staying again, also good parking in private area.
Leisure Family
10/10
Exceptional
30 Dec 2024
Benton
I really like the inside parking with a gate. The beds were not to bad. I like the style of the rooms and the balcony. The free breakfast was great, the price was great, the service was amazing! I really enjoyed this spot.
Leisure Family_with_children
8/10
Excellent
29 Dec 2024
Luis
Good customer service
10/10
Exceptional
23 Nov 2024
Richard

Cleanliness

The interior of the room is clean. But outside the rooms had trash on the floors.
Partner
10/10
Exceptional
29 Oct 2024
Adewumi
Great customer service
Business Self
8/10
Excellent
20 Oct 2024
Mary
Hotel was noisy you could hear everything in the whole building
Business Partner
10/10
Exceptional
15 Sep 2024
Esther
I would definitely go back.
Leisure Family
2/10
Poor
17 Aug 2024
Homero
Dirty rooms
Business_and_leisure Family
8/10
Excellent
16 Aug 2024
Jorge
Todo está muy bien, muy buena ubicación, el personal de recepción es siempre muy amable y eficiente, solamente la atención a los suministros del cuarto, como poner jabón, cambiar toallas, no lo hacen, dejan sin jabón... si tienen la paciencia para estar solicitándolo, todo lo demás está muy bien.
Business_and_leisure Family
10/10
Exceptional
08 Aug 2024
Georgina
Family vacay on our way to puerto vallarta it was an awesome place to stay for the night
Leisure Family_with_children
8/10
Excellent
04 Aug 2024
Ana
Great choice for the price.
Leisure Partner
8/10
Excellent
01 Aug 2024
Emmanuel
Not quite at all.
8/10
Excellent
28 Jul 2024
Hugo ricardo

Hotel muy limpio

La habitación y hotel en general esta muy limpio. La ubicación es muy buena. El único detalle que ví y que no es responsabilidad totalmente del hotel es que varios huespedes no les importo hacer mucho ruido en los pasillos cuando llegaron en la madrugada.
Partner
10/10
Exceptional
27 Jul 2024
Efrain
Amazing
Friends_and_family Family
4/10
Poor
23 Jul 2024
Oscar
Very close to the airport. The check in process is very slow and inefficient.
Leisure Family
10/10
Exceptional
09 Jul 2024
Yisela
Buen dia , excelente localización, zona segura , un centro comercial al frente y otras facilidades.
Cerca de otras plazas comerciales, restaurantes.
El personal muy amables , siempre dispuestos a ayudar.
Partner
10/10
Exceptional
04 Jul 2024
Lorenzo
Parking was private and controlled by front desk 24/7. Only guests are allowed to drive in the parking lot.
Leisure Family_with_children
10/10
Exceptional
30 Jun 2024
Juan
Cleanliness of room as well location of hotel.
Leisure Family_with_children
10/10
Exceptional
30 May 2024
Raquel

Comfy

It was very comfortable, clean and in a very convenient location. Only downside is that they don’t have an elevator.
Friends_and_family Family
10/10
Exceptional
24 May 2024
Aida
Very clean, big room , close to main shopping mall
Leisure
10/10
Exceptional
21 Apr 2024
David
👍
Leisure Family_with_children
2/10
Poor
24 Mar 2024
Gustavo
Horrible place to stay do not recommend it
10/10
Exceptional
08 Mar 2024
Octavio
Muy buena ubicación.
Leisure Family
10/10
Exceptional
27 Feb 2024
ROBERT
Staff just superb giving help in many matters. Hope to stay again on next trip to Guadalajara.
Business Self
6/10
Pleasant
25 Feb 2024
Alejandra
Arrival was good, the staff was friendly and professional. however the key was not activated and we had to wait until someone came to the room to fix it. The actual room was spacious but we specified that we were 3 adults and there was no extra bedding for the sofa bed. It was just a plain mattress so we couldn't use it.
The internet was very poor so the TV signal was inconsistent and we were not able to watch a single show without interruption.
The room had a kitchenette but did not have any dish soap, paper towel, extra trash bags, or any kitchen supplies.
The floor wasn't the cleanest and there were stains on it. The windows were dirty and there are no outlets near the bed for charging.
I believe we could have found a better place for the price.
Leisure Family
10/10
Exceptional
24 Feb 2024
Cesar

Great

Friendly staff.
Friends_and_family Family
10/10
Exceptional
19 Feb 2024
Phil
This is a great value. The hotel is located close to Plaza del Sol where you can dine, shop, and find a lot of other fun. I really like this place, but for a great deal, you'd have to book it online. The walk-in price is almost double the online price.
Leisure Family
10/10
Exceptional
10 Feb 2024
Richard
It's brand new, so these low room rates won't last long.
8/10
Excellent
29 Jun 2026
Jaime Omar Navarro
La habitación tenía un olor a humedad y el agua también olía extraño, fue el único detalle, se sentirá encerrado y con un olor extraño.
Family
4/10
Poor
27 Jun 2026
JONATHAN
Parece mas bien motel.
La habitación tenia toallas sucias, el shampoo y jabón olían terrible!. La cama fue cómoda.
Me dieron una habitación con unos vecinos gritando, poniendo musica de banda super fuerte, con la TV a todo lo que daba, niños gritando, verdaderamente parecia un barrio.
Me cambiaron de habitacion y fue lo mismo.
Se me hizo una calidad/ precio muy mala.
Self
10/10
Exceptional
25 Jun 2026
Christian
Habitación limpia
Friends
10/10
Exceptional
23 Jun 2026
Agustin Orlando
El personal nos atendió muy bien, desde las recepcionistas, Cocineras y guardia.
Toda la atención estuvo de 10.
Family
10/10
Exceptional
22 Jun 2026
Adrian
Bueno
Family_with_children
4/10
Poor
21 Jun 2026
Veronica
El ventilador no funcionaba bien, el agua de la regadera estaba fría y había hormigas en la habitación
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
JUAN JOSE
Muy amables 10 de 10
Business
10/10
Exceptional
30 May 2026
Juan Ignacio
Solo que la puerta del balcón no cerraba y se azotaba por el aire provocando que me desperara, tuve que anclarlo con una toalla a presión, de ahí en fuera todo excelente.
Para mí caso en especial, el desayuno es alto en carbohidratos y en mi condición de salud eso es negativo.
Personal atento, cuarto espacioso, todo limpio.
Volveré
Partner
10/10
Exceptional
30 May 2026
EDGAR ALBERTO
Habitaciones limpias, cómodas y buen servicio.
Friends_and_family Family
10/10
Exceptional
17 May 2026
Omar
El personal y las habitaciones super bien y se descansa placenteramente
Partner
8/10
Excellent
14 May 2026
Ariadna Yareli
Muy cómodo y seguro
Self
10/10
Exceptional
13 May 2026
Adrian
Un hotel muy bonito exelente habitación in trato muy bueno lo unico que no me gustó es su espacio para el desayuno y el desayuno como tal no fue lo mejor ya que estaba muy pequeño el espacio y el desayuno muy mal
Self
10/10
Exceptional
04 May 2026
RAFAEL ALEJANDRO
Hotel decente barato y ayuda a que tenga desayuno incluido, casi todo estuvo bien lo que no me gustó fue una persona del hotel como encargado de vigilancia que le pregunté bien por la habitacion y solo se limitó a decirme que me estacionara y que siguiera las indicaciones que ya me habia dado la recepcionista , teniendo una actitud bastante grosera y sin espiritu de servicio
10/10
Exceptional
04 May 2026
Veronica
Habitación limpia, personal amable, estacionamiento cómodo.
10/10
Exceptional
27 Apr 2026
REFUGIO ANTONIO
Todo Excelente durante nuestra estancia, está es la segunda ocasión en lo que del año.
Family_with_children
10/10
Exceptional
27 Apr 2026
Luis Antonio
Excelente servicio del personal
Friends
2/10
Poor
23 Apr 2026
Alejandra
El hotel no cuenta con elevador, llevábamos maletas grandes y no hay bellboy.
Adicional a esto en el hotel había hospedados militares y no fuimos avisados.
Family_with_children
10/10
Exceptional
12 Apr 2026
JANETH R DELGADO
Todo en general muy bien! Atención amable, habitación limpia y todo en orden, el desayuno continental muy rico, súper cerca del teatro galerías
Partner
6/10
Pleasant
10 Apr 2026
Betty
Desayuno bien y aire acondicionado muy bien
8/10
Excellent
10 Apr 2026
Carlos
Todo bien
Self
8/10
Excellent
06 Apr 2026
GABRIEL
Hotel conservado en buenas condiciones a mi me queda practico, excelente ubicacion y estacionamiento muy seguro
Friends_and_family Family
10/10
Exceptional
04 Apr 2026
Hired
Muy buen hotel
10/10
Exceptional
04 Apr 2026
Hired
Muy bien hotel, muy limpio y en muy buenas condiciones, solo el sofá cama no es tan cómodo, el desayuno es muy bueno
Family_with_children
10/10
Exceptional
03 Apr 2026
Fermin
Muy bien todo
6/10
Pleasant
21 Mar 2026
Antonio
Apenas bien no hay una buena atención la limpieza es apenas buena ya que no se esmeran en dejar muy limpio, y no dan el desayuno para todos los huéspedes de la habitación solo a 1 persona 1 día y es algo que debería avisar Expedia antes de reservar.
10/10
Exceptional
20 Mar 2026
Carlos
Todo OK
Self
8/10
Excellent
14 Mar 2026
Itzel Morales
El personal es muy amable
Self
8/10
Excellent
01 Mar 2026
Laura
Me he hospedado antes en este hotel. El servicio es bueno, las instalaciones son prácticas, limpias y cómodas. En esta ocasión encontramos algunos desperfectos en los herrajes del baño y en la puerta de la regadera que desmejoran el aspecto y la experiencia en la habitación que nos asignaron. Los comenté en la recepción esperando que los solucionen para mantener en el mejor estado posible sus instalaciones.
La ubicación del hotel es excelente. El estacionamiento amplio y bajo techo es un plus. El desayuno es sencillo pero suficiente.
Family_with_children
8/10
Excellent
16 Feb 2026
HERRAM
Poco estacionamiento
Friends_and_family Family
4/10
Poor
07 Feb 2026
Daniel
Lo rescatable fue el personal. Nos apoyaron en solicitar a los vecinos que no hicieran ruido por que tenian fiesta. Pero le seguian y ya no podian hacer nada. No hicieron el aseo.
Buen espacio.
Leisure Family
6/10
Pleasant
03 Feb 2026
Bricia
Pague habitación para 3 personas
Me dicen en recepción que solo incluye desayuno continental frío para una persona
Las otras 2 personas son aparte y la barra caliente también es aparte
Tómenlo en cuenta
No puedo decir como estuvo porque desayunamos fuera del hotel
Leisure Family
2/10
Poor
03 Feb 2026
Laura Patricia
No me dieron la habitación. Q pedí. Porq tenía fundido un foco. Me dieron una más chica. Les dije. Sobre un cobro menor. Por q esa habitación costaba menos.Pero en fin lo q quería era descansar y el exino. Eran vários hombres. Tomando con música. No dormí en toda la noche en fin lo q
Self
10/10
Exceptional
27 Jan 2026
Gabriela
La habitación está bien y el desayuno excelente
Business_and_leisure Family
6/10
Pleasant
25 Jan 2026
Rafael
Limpieza mala, \"desayuno\" malo sandwich, frutas y cereal, el personal de recepción es bueno y personal de mantenimiento tambien
Leisure Family
6/10
Pleasant
25 Jan 2026
Rafael
Habitacion sucia , personal es bueno , desayuno buffet malo sandwich, cereal y fruta
Leisure Family
10/10
Exceptional
05 Jan 2026
Gilberto
Si muy limpia la habitación y muy amable el personal
Friends_and_family Family
10/10
Exceptional
05 Jan 2026
Daniela
habitación limpia
Leisure Family_with_children
10/10
Exceptional
04 Jan 2026
Laura
El hotel es pequeño, limpio y cómodo. El check in fue rápido y el ingreso al estacionamiento muy ágil. El personal es sumamente amable. El hotel está muy bien comunicado y ubicado.
10/10
Exceptional
27 Dec 2025
Gilberto
Buena habitación muy limpio y buen servicio y atención del personal
Friends_and_family Family
8/10
Excellent
20 Dec 2025
Florentino
Habitación limpia y amplia
10/10
Exceptional
18 Dec 2025
Carlos
OK
Business_and_leisure
8/10
Excellent
13 Dec 2025
Estephany Yazmín
Personal amable y zona tranquila
Business

Location & surroundings

Vista Express Guadalajara Expo Surestay By Bw
Obsidiana 1791 Residencial Victoria, Zapopan, Mexico

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Vista Express Guadalajara Expo Surestay By Bw

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