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Aurea Hotel & Suites

Guadalajara & Vicinity · Mexico

Av Lopez Mateos 3848View location

9.0/10Excellent1,534 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.2/109.2
Condition9.0/109.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Aurea Hotel & Suites

This city hotel offers guests an enjoyable experience at the heart of Guadalajara's most important shopping centre, Plaza del Sol. Guests will find a myriad of restaurants, bars and nightspots in close proximity to the hotel, while Latin America's largest convention centre, Expo Guadalajara also lies nearby.

Teatro Galerias, industrial estates and the small town of Zapotlanejo are also situated within easy access of the hotel. This modern city hotel offers an exciting experience for business and leisure travellers alike. The guest rooms are minimalistic in design and come complete with functional space and modern amenities.

Guests can enjoy an energetic workout in the gym, followed by a refreshing swim in the pool, or an invigorating massage. The hotel provides excellent facilities catering to every type of traveller.

Read more about this hotelShow less

When you stay at Áurea Hotel & Suites in Zapopan, you'll be in the business district, within a 5-minute drive of Expo Guadalajara and Plaza del Sol. This hotel is 6.6 mi (10.7 km) from Andares Shopping Center and 4.9 mi (7.9 km) from US Consulate General Guadalajara.

Make yourself at home in one of the 80 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zapopan?

This hotel has 323 square feet (30 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Pool access available from 10:00 AM to 8:00 PM.
    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately MXN 400 for adults and MXN 250 for children
    • Crib (infant bed) fee: MXN 130.0 per stay
    • Rollaway bed fee: MXN 130.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Majestic Casino 1 km / 0.6 mi
Galleries Theater 1.2 km / 0.7 mi
Plaza del Sol 1.2 km / 0.7 mi
Expo Guadalajara 3.3 km / 2 mi
World Trade Center 3.4 km / 2.1 mi
Glorieta Chapalita 3.8 km / 2.4 mi
La Estampida Sculpture 4.1 km / 2.5 mi
Abastos Guadalajara Farmer's Market 4.3 km / 2.7 mi
La Gran Plaza Fashion Mall 4.5 km / 2.8 mi
Plaza La Perla Shopping Center 4.7 km / 2.9 mi
Western Institute of Technology and Higher Education 4.9 km / 3.1 mi
Minerva Roundabout 6 km / 3.8 mi
Los Arcos de Guadalajara 6.1 km / 3.8 mi
Avienda Chapultepec 6.2 km / 3.8 mi
Monumento a los Ninos Heroes 6.4 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2015
  • Total number of rooms: 80
  • Number of floors (main building): 4
  • Annexe (s): 3
  • Number of floors (annexe): 4
  • Single rooms: 25
  • Double rooms: 31
  • Junior suites: 14
  • Suites: 3
  • Superior rooms: 7
  • Accessible rooms: 3
  • hotel
Show 47 more facilities & services
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 1
  • ProjectorExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Picnic
  • Non-smoking establishment
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Aurea Hotel & Suites

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Aurea Hotel & Suites

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Aurea Hotel & Suites

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLASSIC TWO DOUBLE BEDSSUITE • CLASSIC TWO DOUBLE BEDSSUI.2D-AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLASSIC TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Aurea Hotel & Suites

    SUITE CLASSIC TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLASSIC TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLASSIC KING BEDSUITE • CLASSIC KING BEDSUI.AS-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Aurea Hotel & Suites

    SUITE CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Aurea Hotel & Suites

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH KITCHENETTESUITE • WITH KITCHENETTESUI.KT-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Aurea Hotel & Suites

    SUITE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KT-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Aurea Hotel & Suites

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLASSICSUITE • CLASSICSUI.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Aurea Hotel & Suites

    SUITE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Aurea Hotel & Suites

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Aurea Hotel & Suites

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Aurea Hotel & Suites

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Aurea Hotel & Suites

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Aurea Hotel & Suites

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Aurea Hotel & Suites

9.0
Excellent
1,534 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Sandra
Room was cleaned daily, the gym and pool were very nicely kept. Location was perfect, just a 5 min walk to a nice mall and restaurants.
10/10
Exceptional
20 Jul 2026
Ubeldi
Sus jardines, su limpieza, su precio
Family
10/10
Exceptional
17 Jul 2026
Osvaldo
Excellent service 10/10
Partner
10/10
Exceptional
10 Jul 2026
Roberto
Great stay!
Family
6/10
Pleasant
09 Jul 2026
Alberta
I have been a frequent guest for the last 5 yrs monthly or even twice a month. But today was the last draw on the hotel restaurant morning Buffet every day is the same items which is served cold pans are not kept warm. Being that I am diabetic I needed breakfast nothing seemed appetizing so I requested an omelette(one egg) with spinach & cheese two slices of toast and Coffee well I was charged for the whole Buffet $$$
Never eat there awful service no communication from staff
There is a Casino near by half the price delicious and hot warm food
Love the hotel hate the morning staff of restaurant lunch and dinner better staff
Partner
10/10
Exceptional
08 Jul 2026
Alberta
We have no complaints always a perfect stay
Partner
10/10
Exceptional
08 Jul 2026
Mara
El personal al registrarse muy poco amable, deverian dar 2 tarjetas por cuarto.
Family
10/10
Exceptional
08 Jul 2026
Gerardo
Great stay for the world cup
8/10
Excellent
06 Jul 2026
John
nice suites on the outskirts of Guadalajara. Good size room small shower.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Jason
This hotel is an excellent place to stay. It's quiet with large rooms and a secluded pool. The staff are very friendly and helpful. There are tons of restaurants and shopping close by with La Perla shopping mall. Great value as well.
Family
10/10
Exceptional
27 Jun 2026
Deborah
Checked in and was told here was no hot breakfast as advertised on Expedia, as the maid quit two weeks ago. The beds and bedding were outstanding the rest was more like a monthly boarding house with a communal kitchen, where left over breads were offered. The promised pancakes never materialized, the Togo coffee cups had no lids or sugar. I think they should not offer hotel rooms as service and amenities fall far short but focus only on monthly room rentals.
Partner
10/10
Exceptional
27 Jun 2026
JOSE
Great hotel for families. The tempered pool stays open from 10 AM to 8 PM daily, it is clean and well maintained. Location near La Perla Pool is very convenient. Tokki Creperie -across the street- opens at 10 AM, it is great for salty and sweet crepes and waffles, and also has coffee creations.
Family_with_children
10/10
Exceptional
25 Jun 2026
Miguel
All good
10/10
Exceptional
23 Jun 2026
Alberta
Great people great place
6/10
Pleasant
22 Jun 2026
Patricia
Clean room está ok
Staff. Poco amable
Breakfast. Very good
Parking. Safe
Friends_and_family Family
6/10
Pleasant
22 Jun 2026
Patricia
El cuarto estaba un poquito sucio debajo de los bancos
Las sábanas estaban muy manchadas te limitan con las toallas y colchas
el staff por las noches es muy poco amable
En el cuarto había muchos mosquitos
La último noche había dos cucarachas
El Breakfast
Todo su equipo de la mañana muy amables muy atentos
El parking
Muy bien muy seguro
Friends_and_family Family
10/10
Exceptional
19 Jun 2026
Jocelyn
The property was super clean and the staff was very friendly. We had dinner at the restaurant during our stay the food and service was great.
Family_with_children
10/10
Exceptional
16 Jun 2026
Jennifer
This is the only hotel I use in Guadalajara, I've stayed here easily 15 times. It's always perfection - location, staff, amenities, perfect. Great pool, lovely garden/lounging area, even a decent gym. Lots of parking, very secure, bilingual staff, cute little restaurant on site, cannot recommend enough.
Friends
4/10
Poor
13 Jun 2026
Estela
The place was clean. Sofa bed not very comfortable and they did not provide extra sheets.
Partner
8/10
Excellent
07 Jun 2026
Germán
Es un muy buen lugar y buen precio pero aveces se escucha mucho ruido
Partner
10/10
Exceptional
27 May 2026
Mara
Two-card access per room
Family
8/10
Excellent
03 May 2026
Andres
Menu needs to be better for breakfast
Self
10/10
Exceptional
02 May 2026
Jesus Alonso
Good hotel for the price very quiet, just need to improve on the bed linings and comforters.
Friends
10/10
Exceptional
26 Apr 2026
Alberta
Great
Partner
10/10
Exceptional
05 Apr 2026
Alberta
Very pleased
Partner
10/10
Exceptional
25 Mar 2026
Alberta
All perfect
10/10
Exceptional
22 Mar 2026
Merlin
Everything was excellent !!!! The water had a little funky smell to it while showering, but other than that, everything was great!!! Rooms are cleaned daily SOOO NICEEE to come back too !!!! Love it ! Definitely will be back !!
10/10
Exceptional
22 Mar 2026
Carlos R
Excellent experience.
10/10
Exceptional
18 Mar 2026
Pieter
Lovely room, beds, clean and quiet. Only comment is the lack of fitted bottom sheets make you wake up with no bottom sheet as it came undone.
It was great to have multiple cushions, but all the cushions were thick and solid.
Partner
10/10
Exceptional
11 Mar 2026
donald
Well above my expectations! The rooms were clean and well furnished. The staff was friendly and helpful but didn’t speak much English. The breakfast buffet was excellent with made to order omelets. There is a big mall with lots of shopping and some excellent restaurants within walking distance. There is a basic gym and a nice pool. The property is beautifully landscaped. Nice annd quiet ant night. Overall a 4 star property!
Family
10/10
Exceptional
11 Mar 2026
Alberta
Great place !
10/10
Exceptional
06 Mar 2026
Allan
internet was good
Friends_and_family Family
6/10
Pleasant
04 Mar 2026
Brianda
The shower head must be change. No water at all and the shower in the middle does not help when someone is only wanting to wash their body. No water pressure and the head should he clean too. The shower had a bad smell when the water was opened. Like dirty water.
Partner
10/10
Exceptional
24 Feb 2026
Jose Fabian
Location
Self
10/10
Exceptional
23 Feb 2026
Higinia
Very Nice rooms, great price
10/10
Exceptional
20 Feb 2026
Cindy
Clean
Family_with_children
10/10
Exceptional
12 Feb 2026
Patricio
Excelente hotel muy como y a un precio razonable, es el hotel donde siempre me quedo cuando voy a Guadalajara
Business_and_leisure Family
8/10
Excellent
10 Feb 2026
Helena
En la página menciona que la alberca es climatizada, pero no lo es, estaba heladisima
Leisure Partner
8/10
Excellent
26 Jan 2026
Maria
Location and cleanliness.
4/10
Poor
22 Jan 2026
YESENIA
There was a cockroach in the shower the pull out bed was really dirty and we ask for more pillows they roll us only what the room has!
Family_with_children
10/10
Exceptional
16 Jan 2026
Maria
Todo muy bien el precio muy bien y bastante silencio todo
10/10
Exceptional
15 Jan 2026
Prudencio
Room was great. Clean and spacious. Excatly like the photos. Highly recommend.
Leisure Family
10/10
Exceptional
03 Jan 2026
Ivan Gomez
Staff was corteous, clean room.
8/10
Excellent
03 Jan 2026
Margarita
Exelente
Self
10/10
Exceptional
29 Dec 2025
Luis Manuel
Clean room
10/10
Exceptional
17 Dec 2025
Bryan Ricardo
Muy conveniente y economico
Self
8/10
Excellent
10 Dec 2025
alfredo
Clean and friendly👍
10/10
Exceptional
10 Dec 2025
juan
we dindt eat at the reataurant
Partner
8/10
Excellent
04 Dec 2025
David
Buffet was very limited, saw a roach in our room. Spiders and mosquitos
8/10
Excellent
11 Nov 2025
Hector
The room was clean but some insect bit me. I woke up with several bug bites.
Leisure Self
6/10
Pleasant
11 Nov 2025
Jorge L
Room was clean and in good condition
Family
10/10
Exceptional
11 Nov 2025
Michelle
Excellent service
Leisure Family_with_children
8/10
Excellent
30 Oct 2025
Ana
Amenities and heated pool
10/10
Exceptional
29 Oct 2025
Ginger Barrett
It’s clean, has a nice garden and pool area and a great location!
4/10
Poor
24 Oct 2025
Joanna
JACUZZI WAS DIRTY AND SMELLED DISGUSTING. AREA WAS SAFE BUT WOULD DEFINITELY NOT STAY HERE AGAIN.
Leisure Partner
6/10
Pleasant
17 Oct 2025
Martha
I saw a riach in the omelet station
Leisure Family
10/10
Exceptional
08 Oct 2025
Alejandro
Todo perfecto
10/10
Exceptional
28 Sep 2025
Willihelm
We had a wonderful stay. The room was very clean and the staff was top notch. They were a bit stingy with the coffee though. There was a coffee maker in the room and only gave us 2 complimentary packages of coffee grounds. We were there for 12 nights. I thought that was a bit strange but whatever, we still had a great stay.
10/10
Exceptional
20 Sep 2025
Tatsuya
Great!
10/10
Exceptional
17 Sep 2025
Moises
Great location.
2/10
Poor
17 Sep 2025
Manishi
Very bad service, we had to go to the reception to get even toilet paper
The jacuzzi was bad, the dirt was coming out of the jacuzi. Could not use
Never pay for the jacuzzi room
Friends_and_family Friends
10/10
Exceptional
07 Sep 2025
Luis Gerardo
I liked the area. Had some issues with electricity, that's due to bad weather. Todo super bien.
8/10
Excellent
02 Sep 2025
David
Nice place to stay
Business_and_leisure
8/10
Excellent
31 Aug 2025
Chris
Las toallas de baño olían algo extraño, no era un olor feo pero si raro. La regadera necesita una limpieza, el acero ya tiene bastante sarro. Todo lo demás, está bastante bien y en orden.
Leisure Partner
4/10
Poor
31 Aug 2025
Edith
The water in the toilets do not work and it was dirty. I was not able to check in because the room was not ready. When I came back that evening it wasn't ready either. The room key was deactivated every night and had to go get it activated.
Business Friends
2/10
Poor
28 Aug 2025
Orlando
O
6/10
Pleasant
27 Aug 2025
Juan Manuel Leal
Was good but to much noise at 2am in the morning, drunk people and management didn’t do anything to respect privacy from other tenants.
Business_and_leisure Partner
8/10
Excellent
24 Aug 2025
Thomas

Great for the price

This was our second time to stay there. It is not a luxury hotel but it is very well priced and well-located.

I felt like we had a very reasonably clean and safe place to stay for a great price.
Friends_and_family Family
10/10
Exceptional
21 Aug 2025
Ileana
It was nice and quiet. Staff was very friendly and professional.
Leisure Self
10/10
Exceptional
19 Aug 2025
Eloina
Buena experiencia!
Leisure Family
8/10
Excellent
31 Jul 2025
Alma R
The pillows are very uncomfortable. And the restaurant prices are a little too high for what it is offered.
Leisure Partner
4/10
Poor
09 Jul 2025
Ana Bertha
I like the restaurant. I did not like that I was not notified that the pool was not in service my whole stay.
Leisure Family
10/10
Exceptional
07 Jul 2025
Cristina
Nice place to stay for the price. Would stay again. Just don’t eat the restaurant because it was gross and expensive.
10/10
Exceptional
02 Jul 2025
Arturo
Very Nice
Business
4/10
Poor
26 Jun 2025
Ignacio
Not sure what happened to this place. I have been coming here for years, I arrived last night for my reservation. The room was ok. But was missing toilet paper and there were several mosquitos in my room. I called the front desk and no answers.
Leisure Family
8/10
Excellent
19 Jun 2025
Hector
The hotel was nice ,second night we stared we purchased another coffee when I got to the room I realized that housekeeping hadnt left me coffee in the room .So regardless I bought an extra one so my husband was the only one that had coffee at night
Friends_and_family Family
10/10
Exceptional
16 Jun 2025
MARIA
Beautiful private property. Quiet, plenty of parking, clean installations, nice decor, and comfortable beds.
Leisure Family_with_children
10/10
Exceptional
15 Jun 2025
Anthony
I really enjoyed my stay at Áurea Hotel in Guadalajara. The room was very spacious and comfortable, and I loved having a kitchenette—it made the stay feel even more convenient and homey. What stood out the most was all the greenery around the property. The landscaping is beautiful and gives the hotel such a relaxing and peaceful atmosphere. I’d definitely stay here again!
Business_and_leisure Partner
10/10
Exceptional
31 May 2025
Tatsuya
Great
2/10
Poor
12 May 2025
Monica
Horrible experience, the restaurant doesn’t allow you to substitute anything in the menu that is not negotiable. We ask for them to bring water to our room that was impossible I had to go to the restaurant and buy water. The drain in the bathroom didn’t work to the point when we took a shower the water came all the way to the room from the bathroom horrible experience I won’t recommend this hotel to anyone.
10/10
Exceptional
24 Apr 2025
curtis
I was surprised at the property became of negative reviews.
6/10
Pleasant
24 Apr 2025
Lynn
Pool was murky and elevators needed a good scrubbinh
Leisure Partner
4/10
Poor
23 Apr 2025
MARIANELA
Pool was full of sharp Broken tile where my child cut her hand and my husband cut his foot. We left after 1 day and went to a much better hotel. Sad that the web pictures don’t represent the tru condition of the hotel.
Leisure Family
6/10
Pleasant
23 Apr 2025
Jorge Antonio

Buen servicio, plagas

El servicio es bueno, la comida del restaurant es buena, sin embargo había cucharas en la habitación con jacuzzi
Friends_and_family Family
10/10
Exceptional
16 Apr 2025
Maria
Me gusta llegar a este hotel.
Leisure Family
6/10
Pleasant
12 Apr 2025
Abraham

The good the bad

The hotel itself was in good shape, and the rooms were clean. It felt safe, and the location was great—literally walking distance from La Perla mall, which is an awesome spot for breakfast or dinner. Definitely a must-visit.

My daughter enjoyed the pool, and there’s a small gym available if you want to get a quick workout in.

As for the staff, they were fine—not rude, but definitely not as friendly as some other reviews made them out to be. A bit on the snooty side at the front desk.

A couple of downsides: the pillows were seriously hard—like sleeping on rocks. Also, if you leave the bathroom door closed, you can sometimes smell sewer odor seeping in, which was pretty unpleasant.
Friends_and_family Family
10/10
Exceptional
01 Apr 2025
Jean
Clean and quiet. Had reservations ready to go. Do not recommend food from restaurant. But it was quick to be served! Everyone was very nice and helpful.
Leisure Family
8/10
Excellent
31 Mar 2025
Jose

Overall a nice stay.

Áurea is a nice hotel and I had a pleasant stay. The hotel grounds are quiet and very well maintained. Service is good and there appears to be constant cleaning. My room was roomy and comfortable. My shower had hot water and good water pressure. My bed was comfortable and clean. The only downside to my stay was that when the lights went out, without fail little cockroaches and other bugs would come out. If I turned on the lights there was usually a few crawling around. Maybe better fumigation is needed.
Partner
8/10
Excellent
29 Mar 2025
patricia
El hotel está muy bien ubicado, las habitaciones están en muy buenas condiciones, desafortunadamente no pudimos disfrutar de la alberca porque había un tipo muy borracho con más personas en las mesas bebiendo y con botanas a lo grande (aún cuando hay letreros que dicen que está prohibido hacerlo) y con un ambiente muy pesado y no había nadie del hotel de seguridad que checar a eso. A las 4 de la mañana había gente haciendo mucho relajo gritando y bebiendo afuera de las habitaciones, tuve que salir a pedirles que guardaran silencio después de un buen rato ya que nadie del hotel estaba al pendiente de ello. El hotel bien pero les falta cuidado de estos detalles de seguridad para que todos los huéspedes puedan descansar y disfrutar
Leisure Family_with_children
10/10
Exceptional
26 Mar 2025
Daisy
muy bueno mejor experencia con un hotel la vente super amable
Leisure Self
10/10
Exceptional
26 Mar 2025
Daisy
muy bueno siempre
Leisure Self
10/10
Exceptional
26 Mar 2025
Daisy
Siempre excelente
Leisure Self
8/10
Excellent
26 Mar 2025
patricia
El hotel es
8/10
Excellent
12 Mar 2025
Alejandro
La atención de las recepcionistas groseras pero el chico que es guardia increíble muy atento
Leisure Partner
8/10
Excellent
10 Mar 2025
DIANA
We stayed there for a week. When we arrived they gave us a room with very uncomfortable beds. They changed our room reluctantly and it was better there. The internet service is not good, nor is the maid service.
Business_and_leisure Family_with_children
2/10
Poor
03 Mar 2025
Leoncio

Not good

It was a bad experience, I tried to cancel due to business date changes
I tried to reschedule or cancel it wouldn’t let me do it or permit itinerary changes
Not a happy member.
Business
10/10
Exceptional
20 Feb 2025
Blanca

Gracias por su excelente servicio.l

Siempre elijo este hotel para hospedarme. La calidez que recibo especialmente en el comedor cuando desayuno. Es mi hotel favorito por excelencia para viajar sola, además ellos tienen mucho cuidado de lo que pueda necesitar. Gracias
Self
10/10
Exceptional
17 Feb 2025
Cesar
Muy limpio y muy bonito. Buena y segura ubicación.
Leisure Family
10/10
Exceptional
08 Feb 2025
Maria Fernanda
Good service they leave you alone
Business_and_leisure Family_with_children
10/10
Exceptional
04 Feb 2025
George
All around a great place to stay .
Leisure Partner

Location & surroundings

Aurea Hotel & Suites
Av Lopez Mateos 3848, Guadalajara, Mexico

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Aurea Hotel & Suites

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