Name: 1st Place Hotel Decatur I-20 East Atlanta
Address: 4300 Snapfinger Woods Dr, Decatur, 30035, US

2/10

Poor

12 Jul 2026

Alfredo

Only accept cash but paid through online reserves to turn out you must pay on cash

Self

2/10

Poor

21 Jun 2026

Vicki

This place shouldn't even listed on Expedia. First, security had to give you the ok to ho in. The clerk didn't know how to register someone with a reservation. They don't accept cards only cash or zelle even though booking was made with a card. NO ONE could tell me how to get to my room and the place was huge and like a maze. I drove around and then just left, never found or entered the room. The room wasn't cheap.

2/10

Poor

21 Jun 2026

Aisha

This is a horrible place to stay. This is a shelter where people live. The pictures are apparently AI generated. This place was disgusting. No pool. It was drained and dirty. The rooms were disgusting and top It off the place had roaches. Expedia needs to remove this place from it's website. It is unsafe and doesn't except nothing but cash payments. There was also an armed security guard at the entrance..

Family_with_children

8/10

Excellent

14 Jun 2026

Forrest

It was quiet

Self

2/10

Poor

08 Jun 2026

Kenswill

Old amenities, price gouging and smokes comes out of the vent. Nasty!

Self

2/10

Poor

06 Jun 2026

David

Do not recommend

Friends

2/10

Poor

27 May 2026

John

Infested with roaches offered another room because they don’t do refund and that room was infested as well. Went and slept in my truck. Hotels.com give me $10 credit for my “troubles”

Self

6/10

Pleasant

14 Apr 2026

Kayla

A lot of weirdos around asking for money, room was okay, WiFi dookie, sink only had cold water

Partner

10/10

Exceptional

06 May 2025

Zakiya

Was a very nice stay

2/10

Poor

11 Dec 2021

Diana

Upon arrival we were informed that we still owed $48 even though we had a receipt to show that we had paid the full amount.
Finally a manager came in and said just to pay $14. It was so late we had no other choice except to pay the demand. A bullet vested security guard led us to our room after we went back to the front because our key did not work. Again the security guards key did not work so then we were told to call maintenance and have them lettuce in once they determined that he did not work for them also. Is persistent knocking on the window resulted in resulted in no reply from the inside managers or night shift. This hotel needs to come off Expedia's list it is unsafe it is dirty it is incompetent people and we want our money back.

Leisure Family

4/10

Poor

16 Nov 2021

Traicia

Too much nosies staff shall have told me the wont have no one at dist to pick up my scurity deposit when i told them im leaveing very soon the say i will pick up my money even i told im checking out very early .i ask for a changes of room the say the full .the was no peice an quiet when kids cryinh an over my head peoples nocking 2am in the morning .

4/10

Poor

10 Sep 2021

Paulie

Just felt like I was in a trap house the whole time. And I had to keep looking at the door

2/10

Poor

12 Aug 2021

Verified traveler

Nothing didnt get to see it

10/10

Exceptional

03 Aug 2021

Valerie

Front desk clerk Sonja Tate Is a Awesome Worker Very Helpful She Always Smileing And She Such a people person

Business_and_leisure Family_with_children

2/10

Poor

20 Jul 2021

Tyree

I have had a very bad experience and I will never book through

Friends_and_family Friends

6/10

Pleasant

11 Jul 2021

Verified traveler

I didn’t like nothing about this place hopefully next time if I check them out it would be better

Business_and_leisure Partner

2/10

Poor

07 Jul 2021

Verified traveler

The room was nasty, need tones of work done to the room. Looked like mold in bathroom ceiling. Wasn’t any tissue. Tv didn’t work. No WiFi as advertised. Just filthy in the place altogether. Roaches in the furniture as you can tell roach infested. I don’t understand how that place is even open to operate for business. Definitely was false advertisement when I was browsing online. Very disappointed in everything within the place.

Business Self

2/10

Poor

06 Jul 2021

Roy

Bad area

I did not stay area was bad I need a refund thank you

Self

2/10

Poor

29 Jun 2021

Verified traveler

Bad service

Leisure Family_with_children

2/10

Poor

27 Jun 2021

Verified traveler

I booked the hotel for Saturday June 27, to leave on June 28, when I got here they told me that all the rooms were occupied and that they couldn't do anything, I traveled from South Carolina and I had no place to stay here, I need my money back , it is a terrible service in this hotel

8/10

Excellent

14 Jun 2021

Taylor

Kind and thoughtful/but needs to not use 3rd party

They are good people who work there and make sure you're safe. Definitely showed a side I haven't seen in a lot of hotels, and helped me in a situation that was unfortunate because of hotels.com and the hotel itself.

Friends_and_family Family

2/10

Poor

08 Jun 2021

Robert L

As I always requested for a smoker room this time I was charged for something I had nothing to do with because how I checked in. I was not honored by the request and sited of smoking in my room. I don’t know how to explain what my request was but I’m not sure if I should rate it well. I am also wondering why Saturday is half credit upon checking in because you don’t have enough time to enjoy your money if you’re not properly credited for time checking out

Self

2/10

Poor

02 May 2021

Verified traveler

I booked a room but upon arrival I was told there were none available. I explained over the phone that I had booked a room and was told they just sold out . I then asked if I would be charged for cancellation due to the hotel not having any rooms . I was told contact Expedia and I was still charged a fee I feel scammed .

Business_and_leisure Family

2/10

Poor

19 Apr 2021

Verified traveler

Absolute terrible place to stay, especially considering the high price. Was expecting something nicer for $65. Even though it was a no smoking room you could smell it has been smoked in regularily.
Place was dirty, unsweept, there was even an earring on the ground, and a bag of fast food stuffed into the entertainment center.
Didn't have trashcans or soap. Only two pillows, thin sheets and everything was broken.
Bathroom was stained, door wouldn't even close. Looks like it was improperly installed and it's angled off to the side. Headrest was split, the sink had a huge crack in it, the vents that are supposed to be over the air conditioner are missing, toilet seat was too small for the toilet, chain lock for the door was missing.
Nothing redemable about this place

Leisure Family

2/10

Poor

31 Mar 2021

Ayeisha

Very bad service

It was terrible sewage came up through the bathroom tub I could not flush my toilet the whole time

Friends_and_family Family

2/10

Poor

10 Mar 2021

Verified traveler

The lady at the front office was very saucy and disrespectful I even cushion her on the way and manner she was talking to me but she did not change please this is know how you want to be treated especially having gone to a very hard time located were they are located.
Really was hard to located the address.

Friends_and_family Family

2/10

Poor

13 Feb 2021

Andrea

Try customer service training

I checked into the hotel and got to my room to notice I had no remote for the tv. I went to the office and got a remote that didn’t work. I took it back and was told that I would get a new remote, I got it at 1:30 am. During my visit to the office to get a replacement remote I pulled in front of the hotel and security made me move my vehicle. Umm excuse me but I wouldn’t be here had the room cake with a remote.

Partner

4/10

Poor

11 Feb 2021

Verified traveler

My stay.

Arrived at hotel and it was during shift change. Was met by the security guard whom simply stated that the staff was busy doing \"something\". After 15 minutes waiting outside I was informed they were doing shift change. Never experienced this type of delay. Staff insinuated this type of thing happens all over. In addition, no soap or remote was inside the room! I also needed to check out early and no staff was around in the early morning hours.

Business

10/10

Exceptional

03 Feb 2021

Kaanan

Book With 1st Place Hotel

Overall it was a satisfying stay. The lady with the beautiful silver hair was very nice. I will definitely book again!

Business

2/10

Poor

13 Jan 2021

Angannette

Never stay here

This is an efficient stay and there were people hang out and the property looks low budget and horrible. We had bed bugs and they changed our room 5 times.

Business

4/10

Poor

24 Nov 2020

NotHappy

The room had nice wood floors and nice tile work in the bath area. Those are the only good things about 1st Place. The mattress was “crunchy”, the TV remote could only turn the TV on and off, and the A/C never got to the desired temp. I paid for the room in full while I was many miles away. Upon arrival an hour later, the hotel did not have my reservation. The clerk took my phone number and said she would call when they were notified. I returned to the hotel two hours later, without receiving a phone call, and was able to check in... so long as I paid an additional $27, after having paid for the room in full online. I will never stay here again!

Leisure Self

2/10

Poor

11 Nov 2020

Eric

Upon arrival the snippy clerk demanded an additional $25 \"deposit\" not mentioned on the site. I needed wifi, and it didn't work at any point, would never hold a connection.
The room was filthy and the neighborhood was noisy.
At least Motel 6 doesn't have surprise extra charges.

Self

6/10

Pleasant

04 Nov 2020

Verified traveler

000000000000000000000000000000000000000000000000000000000000

Business Self

2/10

Poor

29 Oct 2020

Mario

The light when off twice don’t appreciate that

Business

10/10

Exceptional

14 Oct 2020

Verified traveler

Quick and clean

Quick and easy check-in ...rooms are always nice and clean

Business

10/10

Exceptional

30 Sep 2020

Rick

Not too bad. The staff is wonderful. Very cool people...

Friends_and_family Family

4/10

Poor

21 Sep 2020

Avis

The hotel closes st 2 a.m. As I was traveling from almost 5 hours away, this was disappointing. The pictures were a lie. The hotel was not up to date. There wasnt hand towels, ice buckets, or chairs at the table. Security looked like swat. Kids were everywhere unattended by adults.

Friends_and_family Family_with_children

4/10

Poor

09 Sep 2020

Qstyles

There was no fridge or microwave in the room, it smelled like smoke and I had to pay a deposit. That was not explained or stated on the website. I wouldn’t stay here again

Leisure Partner

2/10

Poor

02 Sep 2020

Theresa

Security Violence

The security was literally harassing guest. Guest had to call police to intervene. Once arrived, I was charged in access of $50 additional to want your site already charged. I would not advise anyone to come to this place to stay because I would hope no other hotel could be this bad.

Self

6/10

Pleasant

13 Aug 2020

Bryan

t was pk

My stay was on the ok side. Nothing stands out as particular bad.

Partner

2/10

Poor

11 Aug 2020

Verified traveler

Just awful even for the price. Lazy staff, no fridge microwave ice bucket nothing. I reserved a king suite!!!! 👎👎👎👎

Leisure Partner

6/10

Pleasant

24 Jul 2020

Lloyd

Well the sercuity buss down my door and was rude i have an lawsuit pending this istnt the end of this

Friends_and_family Family

4/10

Poor

19 Jul 2020

Stephen

Be Aware

The room wouldn’t get cool. Door handle was broken. Didn’t have any ice bucket for the ice. We was up of the night killing big tree roaches.

Partner

6/10

Pleasant

10 Jul 2020

Verified traveler

FireThe Security Rent A Cop

We reserved and paid online...but they were not accepting reservations...so we had to double pay...the rent a cop has a nasty attitude

Friends_and_family Family

6/10

Pleasant

30 Jun 2020

Verified traveler

Cheap but not great

The lobby seemed
To be a
Concerted business center. Light bulbs missing

Friends_and_family Friends

6/10

Pleasant

16 Apr 2020

Verified traveler

Lady in the office is great

Friends_and_family Friends

2/10

Poor

30 Dec 2019

Verified traveler

Every was bad roaches and all went didn't have a heater the room flooded at all and didn't get no help al night

Leisure Partner

2/10

Poor

21 Sep 2019

Elizabeth

It was not safe. Needles and syringes in the parking lot. Loud people everywhere. Even in the middle of night .I could not stay people asking for money. i had prepaid they would not refund me. Expedia would not refund me. I even paid for the ins in case it was not good. They said is not a natural disaster. ,no one had died. I knew nothing of this place. I live 4 states away. My uncle was in ICU. Never go there unless you are looking for drugs

Friends_and_family Family

2/10

Poor

30 Aug 2019

Nosa

Not good

They were fixing the roof at 7am in the morning while guests were still sleeping. I work night shift and that was just appalling.

Business

2/10

Poor

25 Aug 2019

Verified traveler

Our first room the door would not close, they then gave us a second room which was filled with roaches and ants. I rather sleep in the room before with the door open.

Business_and_leisure Family_with_children