Name: Holiday Inn Express and Suites Atlanta East Lithon
Address: 7846 Stone Crest Square, Lithonia, 30038, US

10/10

Exceptional

22 Jul 2026

Andre

Nice

Self

2/10

Poor

19 Jul 2026

Shane

I was promised to refund because we were not able to get sleep on the property due to all of the other activities that were going on around us that were uncalled for I'm waiting on a refund from Expedia

8/10

Excellent

19 Jul 2026

Shalawn

I paid for my stay in advance. I was charged again for my room. Which caused me not have all my spending money while out of town. Which caused me not to really enjoy my stay in Atlanta but everything else’s was good.

Family_with_children

8/10

Excellent

10 Jul 2026

Tiemeyer

Breakfast was good

Partner

10/10

Exceptional

10 Jul 2026

Yulaundra

Great experience. I would stay there again.

4/10

Poor

14 Jun 2026

thersea

My room #314 was poor.
The lights didn’t work, the few that did was very dim: soap soap broken, mold around the tub and the furniture and chairs were old, worn and broken

Family_with_children

8/10

Excellent

12 Jun 2026

Stephanie

Clean room. Staff couldn't do enough to help, very welcoming. Wonderful selection at breakfast and ample parking. Also a great location.

Partner

8/10

Excellent

07 Jun 2026

Edward Anthony

The breakfast was terrible. Everything else was nice.

Self

10/10

Exceptional

02 Jun 2026

Nadia

Some furniture were old and broken. The sofa needs to be replaced or deep cleaned. Did not make a great impression on the esthetic. The lights were not too bright and the shower curtains are too short for the tub that the water all over the floor. However the hotel has potential to be greater.

2/10

Poor

28 May 2026

Joy

The Ladies behind the desk were helpful and sweet. Got here as part of our halfway trip to NC and arrived around 11pm. Didn't swim or use any of those amenities. Did love the dove shampoos/ conditioners/ lotions. 1: took at least 10 minutes for anyone to come to the front desk to check me in. 2: checked in and discovered our floor beside the closet with the air unit was soaked. So far these are just small inconveniences. 3: Change rooms and after settled in and kids are in bed, I take my shoes off and discover the carpet feels like it was washed but was not rinsed....kinda soapy and a little sticky. Not sure if we tracked this onto the tile or if it already existed, but the tile was sticky. It's after midnight and kids are in bed. We will deal. 4: we walk into the building and it has to be 75°, elevator about 78°. Set the temp down to 70. Get up 45 mins later and room reads 72, turn it down more, wake up an hour later, gauge reads 73. Drop the gauge to 60°. At 4am it might have gotten to 70°. 5: I choose a place for the hot breakfast. Holiday Inn has always been a sure bet for me...until now. Coffee makers wouldn't work. 6: OJ was bad 7: Whole milk was bad. Told the worker this and she took it to the back. Refilled my cup and tasted and appears she just filled it up. Maybe she didn't understand what I said. My facial expression I would have thought, would have clearly explained as well as my words. No coffee in rooms. Ladies did Keurig each of us 1 cup before we left.

Friends_and_family Family

4/10

Poor

28 May 2026

Claufene

4th Floor was duty and had a bad smell.

Self

6/10

Pleasant

20 May 2026

Stanley

Staff was helpful and friendly. Breakfast was needed improvement. Overall good location and good person touch.

Friends_and_family Family

4/10

Poor

18 May 2026

Michelle

The staff was great! Shout out to India and the lady working with her. The property is under construction so it is dirty but our floors had something nasty all over them. The rooms feel very sterile. The breakfast was lacking. Too expensive for the experience.

Friends_and_family Family

4/10

Poor

11 May 2026

Betty

Me and my husband had a 2 night 3 day stay
We had no maid service no room cleaning was done they supplied us with 2 additional towels

The air conditioning unit was broken in room 114 and the floor by the window was saturated wet I use two towels and a plastic bag to help be able to get into the closet near the saturated floor from the air conditioning unit it was reported we were never offered a different room, and the problem was never addressed or repaired

Partner

8/10

Excellent

09 May 2026

MICHELLE

The staff was very attentive to any needs we had.

Family

10/10

Exceptional

01 May 2026

Learell

All good

Partner

10/10

Exceptional

30 Apr 2026

Emanuel

The stay was awesome

Self

6/10

Pleasant

15 Apr 2026

Jim

The carpet was really

8/10

Excellent

10 Apr 2026

Craig

Property is in final stages of renovation which shows well. Excellent job! Bed was very comfortable and staff was great. Only issue was seating in our room was poor. Expected a couch and the office chair was very uncomfortable.

Partner

10/10

Exceptional

01 Apr 2026

Tanisha

The breakfast was great and will be going back next time i am on that side

Partner

10/10

Exceptional

31 Mar 2026

Jennifer

The Breakfast menu was fresh every morning and Ms. Petra did an awesome job. She made sure the food was fresh, available and restocked when it got low and always had a smile on her face. The parking felt safe at this location.

Family

10/10

Exceptional

31 Mar 2026

Addjadee

Wonderful stay

6/10

Pleasant

20 Mar 2026

Jenica

The hotel is being remodeled and it would have been nice to know. We were looking forward to working out.

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

wilbur

Yes

10/10

Exceptional

08 Mar 2026

Donita

Clean room/Very peaceful/ Close to shopping, eating and the interstate.

Self

6/10

Pleasant

08 Mar 2026

Ruth

Didn’t see gym

Friends_and_family Friends

4/10

Poor

08 Mar 2026

Shanta

I booked a king suite for two nights and never got it but was charged for it. Instead I got two full size beds, my husband and I were not pleased and they didn’t make us aware beforehand until we went inside the room!

Partner

6/10

Pleasant

27 Feb 2026

Leona

Yes the room was good. I was disappointed that I didn’t receive a receipt copy of my charges. I do want to see that copy along with my refund of $50.

Self

2/10

Poor

15 Feb 2026

Debra

NOTHING

Business

8/10

Excellent

14 Feb 2026

Andrew

The room is very good

10/10

Exceptional

02 Feb 2026

Andre

Yes, Great cleaning skills, really enjoyed my stay. Look forward to staying again soon

Business

10/10

Exceptional

18 Jan 2026

Marcia

All of the above

Partner

8/10

Excellent

11 Jan 2026

Bobby

The room was good. The bed was a little lumpy. Otherwise the stay was Ok.

Leisure Partner

8/10

Excellent

10 Jan 2026

Garrentine

Yes noisy refrigerator

Friends_and_family Family

6/10

Pleasant

06 Jan 2026

Alena

I was unaware that we would not receive maid services during our two night stay.

6/10

Pleasant

29 Dec 2025

Rosemarie

The room needs an upgrade. Staff were very accommodating

10/10

Exceptional

27 Dec 2025

donald

Alex was very friendly and helpful at check in. Hotel was very clean and up to date.

6/10

Pleasant

14 Dec 2025

Melanie

Wasn’t pleased with the incidental fee increase. It went from 50.00 to 100.00

Self

10/10

Exceptional

13 Dec 2025

Rodney

Construction and landscaping going on around and on the property.

Leisure Self

10/10

Exceptional

10 Dec 2025

Tuere

Great atmosphere. Friendly staff. Clean lobby and parking area. Property is well maintained.

Leisure Self

10/10

Exceptional

06 Dec 2025

Ronota

Good

Friends_and_family Family

2/10

Poor

05 Dec 2025

Rebecka

Safety hazards. Dirty nasty filthy rooms. When I raised a concern, I didn’t feel like I was being heard by the general manager. The rest of the staff was super friendly and accommodating. The general manager does not need to be the general manager, unless he can solve the problem. I will never stay at a Holiday Inn express ever again. This was THE absolute worst day I’ve ever had at any hotel I’ve ever stayed out in my entire 40 years of life. The general manager wrote me a three sentence email to my four point statement email. Did not offer me a resolution. He blamed it on renovations. Again, I will never stay at a Holiday Inn express ever. Clearly they don’t care about their guest. The milk at breakfast was expired, and I took a drink and got nothing but curdled milk in my mouth. Still no concern was taken seriously.

8/10

Excellent

05 Dec 2025

Liliane

The room was good but the bathtub have markers all over it is like a toddler draw on them

Leisure Family_with_children

2/10

Poor

01 Dec 2025

LaShonda

No my experience was horrible I prepaid my registration and got to hotel and front desk said they had no room available. so we had to take a room with no heat and no air 418. Then had to be switch from that room because someone had taken a shower and laid in bed. Was then put in another room 416 with no heat and air, had to be given extra blankets to be keep warm. The following morning I was assigned to a new room 219, room was clean and had heat/air but when I went to turn on the water in bathroom sink the faucet fall off it my hand. Manager wouldn't call had to speak to him via email. Staff was nice but would not go back or recommend

Business_and_leisure Friends

10/10

Exceptional

21 Nov 2025

Tuere

Property was very clean. Staff was extremely friendly, professional, and helpful.

Leisure Self

8/10

Excellent

20 Nov 2025

Carolyn

Stafff was excellent

Leisure Self

2/10

Poor

17 Nov 2025

Stacey

The TV in our room did not work. The front desk offered to move us to another room but we were tired from a long drive and had already unpacked.

8/10

Excellent

09 Nov 2025

Melanie

Staff was really nice, room size is great.

Self

4/10

Poor

06 Nov 2025

DEMONICA

There was a small cockroach in our room very early sunday morning. I showed more than one picture to front desk staff. The general manager was supposed to call me so i can send the pictures.. I havent heard anything. Ive called two days since then, and only got someone on the phone once who said I would receive a call from the GM, that I still havent received.

6/10

Pleasant

04 Nov 2025

Vicky

Room was okay, stuffy and hot. Bathroom toilets had to call plumber. The luggage cart was defective

4/10

Poor

03 Nov 2025

Phyllis

The room had old and damaged furniture.
They didn't have the blinds with keep the sun out of the room. After paying the bill they charge me additional for amenities per day in which i didn't uses.

10/10

Exceptional

31 Oct 2025

LaTandria

Friendly staff and clean room

Self

4/10

Poor

28 Oct 2025

Stephanie

Staff was very friendly and helpful. Elevator ground and jolted at second floor to the point we were scared and used stairs. Other guests were experiencing the same thing. Front desk said he was calling manager immediately Rooms were dated, carpet had bleached spots and in rough condition, molding was missing in spots and chair was broken. Very nice people working there, but because of the condition of hotel I would not stay again.

Business Partner

4/10

Poor

25 Oct 2025

Perry

The picture of the hotel exterior was bot the location where i stayed. It was next to a vacant lot. The pool was not open. Also there was a disturbing beeping noise all night long.

Leisure Family

8/10

Excellent

22 Oct 2025

Lisa

Staff came and knocked on the door before it was time to check out. So I had to Rush and get ready. I didn’t like that.

Business_and_leisure Partner

6/10

Pleasant

19 Oct 2025

Ebony

The front desk clerks were extremely helpful and nice. The housekeeping staff and staff that assisted with breakfast were extremely rude. We had to travel to the first floor from the fourth floor to get ice. My bathroom door wouldn’t close all the way neither would my room door.

Friends_and_family Family

8/10

Excellent

17 Oct 2025

Shaun

Everything was good

4/10

Poor

13 Oct 2025

Camella

Did not eat breakfast.The area was very nice.Was bitten by bed bugs in room 115.

Business Friends

10/10

Exceptional

12 Oct 2025

Angela

Everything was great and clean

6/10

Pleasant

08 Oct 2025

wilbur

yes

Business_and_leisure Family

8/10

Excellent

06 Oct 2025

choya

Staff was super friendly and professional

Leisure Family

10/10

Exceptional

05 Oct 2025

Devonte

Clean room

8/10

Excellent

05 Oct 2025

Ramona

Clean. Friendly staff. Small outdoor pool. Free parking. No pets allowed.

6/10

Pleasant

28 Sep 2025

Lee

Graveyard shift personnel was attentive as I arrived after midnight. Room furniture was a little old, nicked up and dated. Not bad for the price.

Business Self

10/10

Exceptional

22 Sep 2025

LeTish Knoe

My tonight stay was enjoyable breakfast was okay property was clean....

Leisure Self

2/10

Poor

17 Sep 2025

Janet

Worse Stay Ever!

This was the worst stay ever 😩 The hotel was really worn down and you could smell the mold. The breakfast was horrible the orange juice and apple juice was rancid. The second morning there wasnt any coffee; by the afternoon the hotel did not have any running water for 4 hours and the wjole hotel smelled of raw sewage. I was physically sick 😫 This hotel needs to be demolished.

Business

8/10

Excellent

17 Sep 2025

Michelle

I was told the pool would be open and it wasn’t

Leisure Partner

10/10

Exceptional

05 Sep 2025

Caelenthya

Great stay! No complaints!

Leisure Family

2/10

Poor

03 Sep 2025

Frederick

Worst experience ever bathroom did not work and Room was absolutely filthy. Please contact me with some type of customer service number that I can report this hotel. I also put a bad Google review in.
Fred 704-777-6557

10/10

Exceptional

02 Sep 2025

Sherleye

Front desk pleasant n professional
Food area clean too
Room clean

Leisure Family

4/10

Poor

28 Aug 2025

Ardrina

I always book where breakfast is included. The breakfast on both days was disappointing. The first day there was no eggs. The next day the eggs were terrible.

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Odetta

very good

Business Partner

6/10

Pleasant

03 Aug 2025

Daniel

It was pk

Leisure Family

6/10

Pleasant

28 Jul 2025

Beverly

There was damage behind toilet. Shower curtain rod was coming loose and wouldn't hold curtain. Pool was extremely dirty, cloudy and leaves on bottom. There were 4 of us in room yet every day they would leave 3 clean towels and 1 wash cloth. When we called for more they said we had to come downstairs to get them.

Leisure Family_with_children

10/10

Exceptional

26 Jul 2025

Hoyle Kip

Holiday Inn express quiet and always nice as to be expected and each person was nice and helpful

8/10

Excellent

21 Jul 2025

elaine

i am very satisfied with my stay and will stay there again when i visit lithonia

Leisure Family

4/10

Poor

14 Jul 2025

Verified traveler

NEVER AGAIN!!!

WE STAYED 2 NIGHTS AT THIS HOTEL., THE FIRST NIGHT WAS OK. BREAKFAST WAS OK. THE SECOND NIGHT DID NOT GO WELL. ABOUT MIDNIGHT, MY WIFE FELT SOMETHING CRAWLING ON HER, AND SHE KINDA SCREAMED AND SMASH IT WITH THE SHEET. IT WAS A BED BUG. i CALLED AND REPORTED THIS TO THE FRONT DESK AND REQUESTED A DIFFERENT ROOM. MY WIFE WANTED TO PACK UP AND LEAVE RIGHT AWAY. SHE WAS GOING TO SLEEP IN THE CAR IF THEY DID NOT HAVE ANY MORE ROOMS AVAILABLE. THEY WERE ABLE TO FIND ANOTHER ROOM ON THE 4TH FLOOR AND THAT ROOM HAD A VERY STRONG MUSTY ODOR SMELL AND MY WIFE WAS NOT HAPPY , SO WE ASK FOR ANOTHER ROOM AND THEY FOUND ANOTHER ROOM ON THE 2ND FLOOR AND THE TOILET DID NOT FLUSH AND MY DAUGHTER SAW A ROACH THAT MORNING IN THIS ROOM AND THIS WAS LIKE 2AM IN THE MORNING. WE WERE NOT HAPPY WITH THE EXPERIENCE AT THIS HOTEL. THE MANAGER WAS NOT IN, THE FRONT DESK CLERK TOOK OUR COMPLAINT AND CELL PHONE NUMBER SO THE MANAGER COULD CALL US. SHE WAS DUE TO COME IN AT 3PM. WE CHECKED OUT AROUND NOON. WE WERE EXPECTING A CALL FROM THE MANAGER TO ASK FOR A REFUND FOR THE 2ND NIGHT FOR THE TERRIBLE AND INCONVENIENT EXPERIENCE. WE NEVER RECEIVED A CALL FROM THE MANAGER.

Friends_and_family Family

6/10

Pleasant

13 Jul 2025

Cory

Our room air conditioning did not get cold at all stay hot in the room all night.. water was not as hot as it should have been..

Leisure Family_with_children

8/10

Excellent

11 Jul 2025

Billie

Love the stay but wish the TV was a smart watch or had more options.

Friends_and_family Family

4/10

Poor

09 Jul 2025

Kimberly

The property was decent.

Business Family

10/10

Exceptional

27 Jun 2025

Natasha

The property was very clean.

Leisure Family

10/10

Exceptional

23 Jun 2025

Rachel

Staff was friendly.

8/10

Excellent

09 Jun 2025

yvonne

Clean/spacious room

Business Family

10/10

Exceptional

30 May 2025

Clara

Check in was good, just not very friendly.

Leisure Partner

2/10

Poor

22 May 2025

Bradley J

Dirty, run down, old, just terrible.

Business

6/10

Pleasant

20 May 2025

Gillian

Original booking I had asked for ground floor due to my mother having difficulty with stairs and not using elevators due to claustrophobia.
Audrey our check in person absolutely amazing personality and customer service however, could only go with what was in the system. No details noted referring to ground floor room. I confirmed days prior and was told ground floor was available.
Room availability was 4th floor or 2nd. In the end we went with the 2nd flr room for 7 days. My Mom was too tired to shift to another room and decided to do stairs. It was inconvenient and taxing for her at 84.
The room was nice.
Breakfast not much variety like other Holiday Inns we have stayed at previously.

Leisure Family

10/10

Exceptional

20 May 2025

Chakevia

Great location, the pool was down during my visit & free parking

Leisure Self

10/10

Exceptional

16 May 2025

Sherie

It was very nice and the staff was very friendly

Business Family

6/10

Pleasant

16 May 2025

Chad

The room was ok a/c would only cool it to 72’ there was no ice machines on 2nd 3rd and 4th floors and no vending machines either. Pool was drained and out of service. The pictures online appeared to be way better than it really is.

Business

10/10

Exceptional

14 May 2025

Schiwanda

Staff was friendly

Leisure Family

8/10

Excellent

06 May 2025

Verified traveler

No complaints!

Nice spot, good breakfast, I would stay here again in the future.

Friends_and_family Family

8/10

Excellent

01 May 2025

Daniel

The elevator didn't work, and there were kids running up and down the hall. Otherwise, no problems.

Leisure Self

10/10

Exceptional

29 Apr 2025

Gilbert

It was quiet and staff was very friendly.

Business Self

6/10

Pleasant

23 Apr 2025

Verified traveler

Elevator Broken

The elevator was broken. I was rough carrying all that stuff up the stairs when I have sciatica pain in my back.

Friends_and_family Family

4/10

Poor

20 Apr 2025

Sansophia

Elevators did did not work for the 3 day's, Hot water machine for tea needs repair

Bath tub water drains extremely slow

Furniture is old , chip, peeling

Noisy the first night till 3am

There was Marijuana smell in the hall way

Business_and_leisure Self

10/10

Exceptional

19 Apr 2025

Lois

Elevator was out

Leisure Family

4/10

Poor

19 Apr 2025

wilbur

The elevator was not working, which was very inconvenient

Business Self

8/10

Excellent

11 Apr 2025

Angel

Incredibly nice staff. Very clean facilities. Very very comfortable room. Close to shopping, and downtown Atlanta. Great location. The gym was usable, clean and quiet.
My only issue was housekeeping didn’t come consistently and breakfast sometimes started late. I will definitely be coming back to stay.

Leisure Self

2/10

Poor

11 Apr 2025

Tracie

I will be contacting corporate

Business_and_leisure Family

4/10

Poor

04 Apr 2025

Jay Scott

Chicken bone on the stairs

We are a traveling band and bring our instruments in. When we arrived at 12:30AM we were informed that the elevator was broken. That, and our rooms were on the fourth floor. We we had to lug all our stuff up four flights. On the way up we saw a chicken bone, a piece of bacon and fruit loops. Then, when we get to the room the air conditioner was not working. I called down and the person behind the desk was super nice and changed our room. But I still had trek down and up the stairs again.

Business