Mildred
The elevator quit.and im disabled.had to use steps
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7.0/10Very good716 Reviews
Cleanliness7.0/10 7.0
Service7.6/10 7.6
Comfort7.2/10 7.2
Condition6.6/10 6.6
Location8.6/10 8.6
Neighborhood8.0/10 8.0
Quality4.8/10 4.8
Value6.2/10 6.2
Amenities6.8/10 6.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Quality Inn Cookeville
Located in Cookeville, Quality Inn Cookeville is within a 5-minute drive of Dogwood Park and Cookeville History Museum. This hotel is 2 mi (3.2 km) from Cookeville Performing Arts Center and 2.2 mi (3.5 km) from Cookeville Depot Museum.
Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
2:00 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 11
Pet max weight (per pet) in lb is 25
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Important information
-
You need to know
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Pet fee: USD 25 per pet, per night (maximum USD 200 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Dogwood Park
3 km / 1.9 mi
Cookeville History Museum
3.2 km / 2 mi
Cookeville Performing Arts Center
3.2 km / 2 mi
Cookeville Depot Museum
3.5 km / 2.2 mi
Tennessee Tech University
4 km / 2.5 mi
Willow Place Convention Center
4.1 km / 2.6 mi
Tucker Stadium
4.7 km / 2.9 mi
Cane Creek Park
5.6 km / 3.5 mi
Hooper Eblen Center
5.8 km / 3.6 mi
Arabian Dream Lake
11.2 km / 6.9 mi
Ironwood Golf Course
11.2 km / 7 mi
White Plains Golf Course
11.6 km / 7.2 mi
Baxter Flea Market
12.5 km / 7.7 mi
Southern Hills Golf Course
12.7 km / 7.9 mi
Baxter City Park
13.6 km / 8.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Quality Inn Cookeville
100
reviews shown
Travis
Do not stay! Worst hotel I’ve ever been to
Regina
Staff was helpful but the place is really old. I like that floors were hardwood, I hate carpeted hotels. Solid floor seems more clean to me. Sign says no smoking but you can tell once upon a time it was a smoking facility as the hallways smell. It is just really old. Could use some modernization. But for somewhere lower cost to stay for a night or two, it served its purpose. We were there for a softball tournament.
Jeremy
The room was clean and the bed extremely comfortable. This was the best sleep we’ve had in months. The room’s water pressure was magnificent. Everything was clean and well kept. We will definitely stay at Quality Inn.
Penelope
Tough find at first to get to right parking lot since it’s among two or 3 other motels. But room was clean and bed was comfortable. Hot water and shower was great. Lots of great restaurants nearby. Good place to stay
Lester
Es mi segunda oportunidad que utilizo los servicios de este hotel es super agradable descansar en el, seguro, cerca de todo, lo mejor es la atención de los chicos de recepción que están en turno de noche, siempre son profesionales y amables. Recomendable.
Lauren
Room was comfortable and clean however smelt very strongly of cigarettes. We had just got to the hotel after a 24hour travel day and where only there for one night so decided to bed down and sleep however if staying longer would have asked for a different room. Hotel is meant to be non smoking so unsure of why it smelt so strongly.
Judy
Room was clean. Breakfast menu was limited but very good. Air conditioning was working great.
Jaclyn
Good not great. The night girl who checked me in was so kind and nice and helpful. Clean, nice room, just older building and because of that the ambient noise is just loud. The adjacent rooms kids a dog and blaring TV were just alot a little late at night and very early. Which is more about thoughtless people unaware of their surroundings, but a newer building those sounds and also type of people won't be an issue. Great value for what it was. Mostly enjoyed
Gesta
It was very clean. The snacks were a little pricey..
Karen
Room was okay. Not enough on breakfast, parking was terrible
Wendy
Hotel is extremely hard to find…basically have to drive thru the parking lot of a different hotel to get to the Quality Inn which is hidden behind a third hotel. Unpleasant interaction with front desk.
Victoria
Clean and nice staff
TERESA
It was a little hard to find off the interstate. However property is clean, and staff friendly for the price point.
wendy
No hospitality, not very clean, poor upkeep and the staff sat around instead of maintaining the hotel. I would never stay again.
Shawna
Friendly staff, comfortable bed with soft sheets, clean remodeled rooms, great stay!
John
Everything good breakfast was good staff was very nice would definitely stay there again
Rebecca
Very nice staff
Mark
Check in was a breeze
Paula
Comfortable and ok price range.
Charlotte
The room had a terrible smell in it so I would not stay there
Adam
Ver satisfactory.
Brandon
Great place!
Gregory
None
Ignatius
Good service
John
The room was dirty.
The room stank - old cigarette smoke.
I arrived with my 16 year old daughter, she got upset and two mins after arriving we left.
Avoid this hotel - absolute disgrace of an establishment.
Dirty, dirty!!!
The room stank - old cigarette smoke.
I arrived with my 16 year old daughter, she got upset and two mins after arriving we left.
Avoid this hotel - absolute disgrace of an establishment.
Dirty, dirty!!!
Verified traveler
The toulet wouldnt flush, the hair dryer caught fire. They switched our room but did not comp anything for inconvenien̈ces.
Steve
Reasonable prive for a comfortable room.
Olga
Good quick stop. Friendly staff
Wendy
Nice small hotel. Very clean. Nice staff. Close to restaurants. Currently in the midst of redecorating.
Mechelle
Quiet Stay.
This hotel is tucked back behind two others so it’s cheaper and quieter. The top 2 floors have already been renovated with first floor in progress. Room was comfy and clean. Shower needs better water pressure but overall it was good. Didn’t eat breakfast as it was too basic with your normal carbs only. Used laundry facilities which were old but worked fine. Location to everything was perfect.
raven
Couldn’t even give a refund! What a joke. Didn’t even stay at the hotel. Staff are so rude over the phone.
Desdemona
This property- wow. I called and told them I would be a very late check in, so they checked us in and were just to pick up the keys
When we arrived the front desk clerk was lying down on a pallet made on the floor
Took him 10 minutes to find us so he could give us our keys
The room numbers did not match floor numbers
Walked into the room, dirty, dust and dead bugs on the ceiling, toilet seat was peeling
I was there for 5 minutes and had to find a new hotel
I dont care how little it cost, should not be on this site. I would never recommend this property. Not when there are others in the error
When we arrived the front desk clerk was lying down on a pallet made on the floor
Took him 10 minutes to find us so he could give us our keys
The room numbers did not match floor numbers
Walked into the room, dirty, dust and dead bugs on the ceiling, toilet seat was peeling
I was there for 5 minutes and had to find a new hotel
I dont care how little it cost, should not be on this site. I would never recommend this property. Not when there are others in the error
James
Having no coffee available at breakfast was a big negative.
Md
In reception
Sunny is great
Always helpful and courteous
Sunny is great
Always helpful and courteous
Eva
Room smelled musty and floor was dirty.
Marshall
.
Vicki
Awesome service great room
Noah
It was a good place to stay. Clean
Jill
The pictures made the breakfast look really nice but it wasn't nearly as big or as good as advertised. We were rather disappointed in that. But the staff and the rooms were great.
It's also rather difficult to find the 1st time.
It's also rather difficult to find the 1st time.
Mike
The beds was comfortable but the floor needed mopped. One of the plug ins didn’t work in the wall next to the bed. Room also had a weird smell. Shower worked great
Lorena
Good
Janet
The only issue was parking. It was a little cramped in the parking lot and it was hard to find from the road. The breakfast was great and the rooms were clean and smelled awesome. We had a great stay!
Khaled
Good place
Kristen
Room was fine until we saw cockroaches scurrying across the floor.
GREGORY
Friendly courteous staff, affordable, clean facilities.
Val
Staff were very nice!
Gary
A/C not working. Musty smell, but that’s obvious with no working bathroom fan! Ceiling dirty.
Meredith
Convenient
Duane
na
Kathleen
Floors were filthy. No coffee @ breakfast. Coffeemaker in room didn’t work. TV remote didn’t work. Window shade was broken, unable to look out the filthy window. Elevator and hall traffic was noisy. Stains and chips on walls, carpet and bathroom sink. Shower drained poorly and lacked pressure.
Dipikaben
Will not go back
T. V wasn’t working, phone wasn’t working. My bathroom door wouldn’t close. In morning coffee machine wasn’t working.
John
Outdated, signage to hotel no the best, very old, stains everywhere and actually needs torn down! Nice people, was ok at best, if you can overlook dirty ac unit, nasty baseboards!!
Vicki
There was mold on the bathroom ceiling. Toilet didn’t flush well. Relatively uncomfortable. Poor access to the property
Christopher
wasn't much to like on visit, water took while to heat, asked for maid service only got change of towel, area outside no grass lots of trash was hoping this location had got better will not stay there again
Alene
No ice, dark
exterior, unsafe
exterior, unsafe
April
It was very clean and the staff were very nice. The only thing I would have to say that was needed was ice. The ice dispenser was out of service. Other than that, it was great. 😊
Tina
There was poop on the walls.
I had gone through a 3rd party so they won’t return my money.
It was a three day stay and he wouldn’t stay at the hotel that night even.
I was charged all three days!!!
I had gone through a 3rd party so they won’t return my money.
It was a three day stay and he wouldn’t stay at the hotel that night even.
I was charged all three days!!!
PEDRO
Nice place clean and friendly staff the only thing i didnt like was the breakfast
Elizabeth
Just what I needed
Front desk very helpful, room very clean and bed comfortable. No complaints. Would definitely stay again!
Kristin
When I called the front desk for help with our tv only having 1 channel. His response was that he didn’t know how to work or use the tvs. Also we had exposed wires in the room. I was with my child very unsafe.
Candace
The staff was friendly and our room was clean with comfy bedding. We did have trouble getting the tv to work but other than that it was a pleasant stay. Breakfast was mediocre, not a lot of options but it was fine.
The parking lot is complicated to get to and there’s no clear signage from the main road as to where your suppose to go.
The parking lot is complicated to get to and there’s no clear signage from the main road as to where your suppose to go.
Patrick
Staff was nice and the bed and bath were clean but room and overall building is old and in need of renovation
Ron and Theresa
The pictures on line are misleading!
michael
Room phone didn’t work breakfast was not that good
DANNY
TV and phone didn’t work, bathroom door wouldn’t close. Front desk person was no help and met us at the front door smoking a joint.
Rosanne
Robert greeted us and was extremely friendly and courteous. We checked in right away. And suggested a great restaurant near by. We slept better than we have in a while. The beds were so comfortable! Thank you again
Terry
One drawer in the tv stand would not shut. Several areas of tile floors in the hall to the elevator where tiles are broken/missing or loose. The room was clean and mostly ok.
Joyce
We thought it had a pool but did not. The comforter had blood on it. We had them exchange it and the next one had a yellow stain on it. They would not give me a paper receipt and said it would be in my email. So far it is not. I would NOT recommend the hotel. Several people in our group moved to a different hotel because it was too dirty for them and no pool.
Michael
Ehhh
Room was decent for the price. The entertainment is in the people you have to deal with that are locals or extended stayers
Morgan
TERRIBLE GROSS
Juana
Nice service
Muhammad
My room on third floor every time we coming from the room we feel sick inside the room is okay but outside the room is so smelly
Tracie
So comfortable. Clean! And quiet.thank you quality inn
Bobby
A lot of difficulty.
Check in was at 3:00; arrived at 4:30 and the room wasn’t ready. Mini fridge was in bad shape; missing the door shelves. Bathroom door would not shut. Also, the hotel is difficult to find.
William
Room was very nice
Patrick
Unsafe and careless with guest belongings
Jennifer
This is a tired old building. The room smelled musty and felt moldy. The bathroom was updated, but the bed area had a lot of care to be had.
Brandy
There was no soap or wash clothes in my room. The ceiling in the bathroom needed some repair. The parking lot was not convenient to get to. At breakfast, the attendant’s family was dining in dining area and the 8/9??? year old was helping to restock.
Harriet
The staff members were very friendly and helpful, complimentary continental breakfast, and plenty of dining options available nearby.
Tabatha
Clean and nice
Will
Interior was clean and coffee and snacks were always available. The entrance, parking lot and driveway leading up to the actual building is under heavy construction. I found myself driving on dirt, rocks and partial old concrete. In the center of the dirt parking lot was a deep drainage hole partially covered with a steel grade that had been struck and moved partially off the hole. Dangerous situation.
Ralonda
The property was under construction, unknown to myself when I made the reservation. Could not find the entrance. Has to go behind the Super 8 to get in... took WAY TOO LONG to find the door. The man at the desk was very nice though.
Linda
Next to construction zone, inconvenient parking. No dryer but states has laundry.
Bob
Great comfortable clean room but all the window curtains/shades were missing…they told me that when I checked in but it was only room they had available. Otherwise a pleasant stay. breakfast very good. Really appreciated the paper plates and bowls at breakfast. Maybe get paper cups rather than plastic. Loved the biscuits and sausage gravy. Parking area a mess as they are redoing it. Hard to find access to the property. Staff very friendly and helpful. I’d go back.
Alona
Nice place for the price, we enjoy, the front desk are the most nice people ever! Make my day
Vick
Basic room but clean very limited parking and front desk very little help
Susan
Room suited our needs. It was clean. The parking lot is under construction and very hard to get a parking spot.
Allen
Didn’t expect to find major construction going on and lobby was check in lobby was tucked in back
Otherwise rooms and service was best on this trip
Otherwise rooms and service was best on this trip
Amanda
Needs some work.
The room was great but everything else was not up to pair. The parking lot is being worked on. So there was very little parking available. Sleep and room were good. Breakfast did not taste good. Waffle batter and juices tasted terrible. I use to love making a waffle at the hotel.
Amelia
Their pool was very clean and a comfortable temperature for swimming. The rooms were quiet and had full amenities in them (coffee maker, etc).
SAMANTHA
There was a little bit of construction and the parking was limited. A few of the staff members were not that friendly.
Jerry
Probably won’t stay here again. Rooms were supposed to be cleaned every three days. Never happened. Facility had two house keepers on duty. Had to go to the desk to get towels, shampoo, and toilet paper a few times. The room was good sized; however, they need to work with a different construction company if they ever upgrade the facility. The fitness center had a universal weight machine that was broken and probably a safety hazard. Both treadmills needed maintenance. It worked for a ten day stay to clear my mother’s final affairs. You get what you pay for. Complimentary breakfast was okay. If you stay in Cookeville, eat two light meals. Most of the restaurants offered calorie-dense meals exceeding a 1,000 calories each. Tasted great, but was probably not good for your heart or circulatory system. If you plan on visiting check other options. You get what you pay for.
Jo
The staff was very accommodating with our motorcycle.
David
This property was fraudulent, no swimming pool, and thats why we chose this property. Nowhere to park, and the atmosphere of the property and surrounding property was that of a drug haven. Very uncomfortable atmosphere!!! Never again.
Charles
spring break
Room was clean service was great and friendly.
Ashley
Great comfort at a great price
The employees were very welcoming. The GPS does not give correct instructions. When I called, the gal was friendly and explained the correct way to arrive very well.
Robert
Good price for the location
Passing by on my way back from vaction.
Pamela
Always clean and friendly.
Melba
Was a great night stay. People were very friendly. Room was very clean
Location & surroundings
Quality Inn Cookeville
438 Neal St, Cookeville, United States
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