Name: Comfort Suites Cookeville
Address: 1035 Interstate Drive, Cookeville, 38501, US

8/10

Excellent

04 Aug 2026

Derek

Hotel staff was friendly and room was comfortable

6/10

Pleasant

04 Aug 2026

Ed

Not as nice as Elizabethton Ky. Breakfast was cold eggs were cold potatoes were cold . Just didn't feel as nice as what it cost.

8/10

Excellent

03 Aug 2026

Kimberly

Breakfast was good just needed more choices of protein items to get the day started. Also, more fruit to choose from would have been nice :)

6/10

Pleasant

03 Aug 2026

Amy Jane

It looked pretty tired. Didn’t really see much of the staff. Breakfast area needed cleaning and things not well stocked.

10/10

Exceptional

01 Aug 2026

Janet

Overall a nice hotel, it was clean, the shower had good water pressure and they put enough towels in the room to cover my stay. This has been one of the few hotels I’ve stayed in where I didn’t have to go by the desk every day to beg for towels. Also, it was close to a lot of great restaurants. The only downside is they are still working on the road. I remember that from my last stay. Hopefully they’ll have that finished soon.

4/10

Poor

27 Jul 2026

Betsy

The price of this property was average. When we arrived for our stay, the building smelled weird and our room was very humid and musty. The furniture and walls were very dirty (stains on the couch, shower curtain, and walls). We were very disappointed and changed our plans.

10/10

Exceptional

27 Jul 2026

Donna

Staff extremely helpful and courteous. Room was clean. Would stay again

8/10

Excellent

20 Jul 2026

Robyn

Harper in our room was extremely dirty.

Partner

10/10

Exceptional

19 Jul 2026

Shane

Gr

10/10

Exceptional

18 Jul 2026

Sharon

Our room was very clean beds were very comfortable … breakfast was fresh and good

Family

8/10

Excellent

15 Jul 2026

BRENT

Clean and staff very helpful

Friends

4/10

Poor

12 Jul 2026

Peter

If you're looking for cheap, it's okay. If you want clean and not smelly, look elsewhere!

Partner

6/10

Pleasant

12 Jul 2026

Lawrence

room service could be better.
breakfast was not hot enough.
selection was not the greatest.
staff was very friendly.

Partner

10/10

Exceptional

11 Jul 2026

James

Great locations, really nice town.

Partner

4/10

Poor

09 Jul 2026

TAMMY

The room smelled pretty bad. The water pressure was awful, toilet wasn’t clean and the shower had a sour smell. The ceiling was very discolored. The breakfast was subpar. I just expected better.

10/10

Exceptional

09 Jul 2026

Sharon

Room was very clean. Comfortable beds. Frig and in room safe. Staff was friendly and went out of her way to make sure we were comfortable.

10/10

Exceptional

08 Jul 2026

Patrick

Good spot for a night, quiet, close to grocery store which is helpful while out on the road.

Self

8/10

Excellent

06 Jul 2026

William

I thought that the breakfast area was to cramped and it could have been stocked better. Both the scrambled eggs and hash browns were empty when I got there. Otherwise it was a good stay .

Self

8/10

Excellent

06 Jul 2026

Laura

Had a short 2 night stay here over the weekend of the 4th. Great view of the fireworks from the parking lot. Excellent breakfast both days we were there and I would stay again in the future.

Partner

10/10

Exceptional

06 Jul 2026

Javier

Clean, good breakfast, and nice staff.

Family

10/10

Exceptional

05 Jul 2026

Katie

Hotel was very clean and the breakfast was impressive. We fit 4 people into our room very nicely. Having the extra space with the couch was great.

Family

8/10

Excellent

04 Jul 2026

James

It had a pool,but wasn't in the web site of this hotel. If I had known in advance,would of planned to use it. We got a good sleep in room,bed was comfortable,room was fairly quiet. Being on 2nd floor was pretty easy getting to and from room... Breakfast was ok,coffee was very weak,am assuming a lot of people get breakfast earlier than 7,and may of run it out of product... Was a better breakfast than say the sweet rolls some of the others offer,some of it was hot ...The location was excellent for us,we came up from Harriman to see a concert at the Cookeville Performing Arts center. It was near by,plus a unbelievable assortment of restaurants just down the street. Main reason we stayed was it was to far to safely drive after concert. We will stay here when we come to Cookeville again .

Partner

6/10

Pleasant

01 Jul 2026

Mary

My expectations were too high. We had to buy some room spray (shout out Buff City Soap) to help with the stale, musty air in our room. We turned the air down to 65° and that helped as well. The hallways wreaked of weed. Loved walking Cane Creek Park and hiking Burgess Falls!

Family

4/10

Poor

30 Jun 2026

Cary

Room not clean toilet clogged 3 times with regular use. Shower head spayed water all over the bathroom. Elevator appeared to be missing parts and got stuck multiple times. Had to try the pool at the property at their sister property next door. That pool had missing and damaged bottom. The staff handed me a plunger in a wet plastic bag and asked me to clear the clog myself. Not a great experience. I wont be staying there again

Family_with_children

8/10

Excellent

29 Jun 2026

Linda

The breakfast was ok, bacon was very thin..
I would suggest a rearrangement of the space for better accessibility. I might also expand the times that breakfast is served, because I had 4 teenagers staying with me and 6 to 9 was hard to do. The
attendants were not easy to be seen in a crowd.and they had to carry hot food amongest guests.
Overall I was happy with our 2 night stay. I did have two issues with the bathrooms in our rooms. One bathroom had an exhaust fan and the other did not which made it hard to curriculate air in the bathroom. I would also suggest that hair dryers be checked on a regular basis because I tried to use one
and while it appeared to be new, it started to smoke and smelled like burnt plastic and with no exhaust fan in the bathroom it lingered in the room for a while. I unplugged it immediately. I reported this issue to front desk before we departed.

My only other suggestion would be that there be more seating in your king/two queen ajoining rooms especially for watching TV.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Leigh

Nice room. Clean. Staff was very helpful.

Family

6/10

Pleasant

26 Jun 2026

Tina

Location was ok but room had a musty smell and just didn't seem clean.

Self

8/10

Excellent

26 Jun 2026

Doreen

The property needs upkeeping.

Family

2/10

Poor

26 Jun 2026

Max

Never stay here

Family_with_children

8/10

Excellent

25 Jun 2026

Jarod

Nice stay

Family

10/10

Exceptional

22 Jun 2026

Gary

Stayed for one night in June 2026. Lady who checked us in was super nice. Room was great. AC was wonderful, shower pressure was amazing. Even the mini fridge worked well. Stopped at the breakfast station on the way out, it looked the standard setup.

Partner

4/10

Poor

21 Jun 2026

Jessica

The staff were all great, but the whole building had a terrible stench the entire 3 days and it was very humid. The building made us sick due to mold in the air, our walls were dirty, and the bed skirt was filthy. We had to ask for extra towels and washcloths because they only refresh them every 2 days. The food was not edible , either. We will never stay there again.

Partner

10/10

Exceptional

20 Jun 2026

Bobby

The staff were very friendly and helpful. The room was great and the breakfast was good. The property was well maintained.

Family

6/10

Pleasant

14 Jun 2026

Kezden

Clean room, and breakfast was good

Family_with_children

10/10

Exceptional

14 Jun 2026

LESLIE

The location was very convenient from the major thoroughfares in Cookeville and close to shopping and restaurants. The hot breakfast was good and we thought our two night’s stay was a great value.

Family

10/10

Exceptional

14 Jun 2026

Jane

The staff was friendly. Breakfast was very good. Room was clean. Parking could be better large truck took two spaces and cars with U-Haul took more spaces. We will stay here again next time we are in town.

Friends_and_family Family

4/10

Poor

13 Jun 2026

Ralph

Our room was noisy from elevator and HVAC. It is an older hotel that is dated.

Partner

2/10

Poor

12 Jun 2026

Dana

DO NOT STAY HERE! We checked in on a Friday and was given the wrong key and walked in on another family. The air was not working correctly throughout the entire hotel and had fans blowing everywhere. The room was disgusting with stains on the sheet. It was hot, humid, and dirty. When asked to be credited we had to wait until the manager was in on Monday. We ended up leaving within 15 minutes of checking in and stayed somewhere else. I turned the keys in and hotels.com could only credit me if the manger approved. When they called for approval, she REFUSED and said we stayed there (which we didn't) When I called to speak with her directly to explain the situation, she was rude, basically called me a liar and hung up on me. Hotels.com also called and asked and she hung up on them as well. I have never dealt with something like this. I am appalled at how she handled this situation. If considering staying here, you have been warned at how they handle situations and how the rooms are kept up.

Friends_and_family Family

4/10

Poor

12 Jun 2026

Nicole

Only thing good about this place is the breakfast. AMAZING breakfast....everything else was bad. Pool broken, rooms musty & worn, sheets stained, pull-out which we needed had no sheets and looked like it had stool stains all over it, staff was never at the front desk- they were outside smoking and you'd have to call them to come in, elevator had exposed wires...etc. 2 stars given because breakfast was great, otherwise, 1 star would have been kind. We paid $150 for trash.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Cynthia

Other than having to be moved because of a very loud barking dog. It was nice

Friends_and_family Friends

6/10

Pleasant

11 Jun 2026

Deshawn

Room was clean but the bathroom needed more attention. Great location for food and convenience.

Friends_and_family Family

4/10

Poor

10 Jun 2026

Mark

Old and tired facilities. Dirty carpets in hallways. Bathroom door would not close because the entire frame was warped.

Air conditioning in lobby was broken and swimming pool was closed because of repairs.

Inadequate staffing for the breakfast, one person taking care of two facilities.

There were two units at this location, one was for guests with pets, the other was for non pet . We were placed in the pet facility without given a choice.

Horrible experience.

Partner

4/10

Poor

10 Jun 2026

Diana

Skylight the receptionist was very helpful, the room had a very strong odor DO NOt recommend for someone with sensity nose, the bathroom are outdated as well as the rooms, felt very humid throughout the night. Our kids woke up with stuffy nose afterwards. If you are in a budget this is your choice

Family_with_children

8/10

Excellent

10 Jun 2026

Eugenia

Good location for our needs. Staff very friendly. Would have liked some fruit at breakfast.
Carpet in the room felt like it could use a deep cleaning

Family_with_children

8/10

Excellent

09 Jun 2026

Richard

The room was nice except for some stains on the carpet. The towels were good quality and so are the sheets pillow pillowcases. Only problem was there was no air-conditioning in the lobby for breakfast area.

Partner

8/10

Excellent

09 Jun 2026

LAUREL

It gets the job done and we felt safe. Bed was very comfortable

Pet

4/10

Poor

08 Jun 2026

Tylor

The pool was closed when we got there. The hotel is undergoing some enhancements however the floor we stayed on smelled like urine. The floors were so dirty in our room, my kids feet were completely black with dirt after walking around for a few minutes. Staff was friendly enough but I wouldn’t stay again.

Family_with_children

4/10

Poor

06 Jun 2026

Stephanie

Our room had a noticeable smell to it, and there was a cockroach in the middle of the floor when we woke up in the morning. The lady at the front desk was nice, but it was confusing because there’s two comfort suites directly across from the parking lot from each other. Overall, the hotel just didn’t seem clean.

Partner

8/10

Excellent

01 Jun 2026

Lin

It is a little old but still okay. Nothing really stands out, nor is it too disappointing. The room with a sitting area makes it a little more spacious. The pool is closed. The gym is tiny. Breakfast is added back to fill up in time.

Family_with_children

6/10

Pleasant

31 May 2026

Mary L

pool not working, breakfast wasn't that great.

Partner

10/10

Exceptional

30 May 2026

Shu-ling

Nice room! Enjoyed the stay! Will stay next time

8/10

Excellent

30 May 2026

Kanakadurga

Room is clean and bathroom is also good. Housekeeping should be everyday

10/10

Exceptional

28 May 2026

Peggy

Very clean, nicely decorated, breakfast area was very nice.

Partner

8/10

Excellent

27 May 2026

HEATHER

Was only there for short time have no complaints at all. Room was nice size and clean. Downstairs was ok breakfeast was basic but all that was needed. Great for a night stay after a late flight into nashville after a day of travel.

Family_with_children

10/10

Exceptional

25 May 2026

Justin

Clean rooms good breakfast

Friends_and_family Family

6/10

Pleasant

25 May 2026

Karen

Sheets dirty and staff not very helpful

Friends_and_family Family

2/10

Poor

21 May 2026

Terence

The staff got our reservations screwed up and troed to say we didn't show up for our 2nd reservation

Partner

10/10

Exceptional

20 May 2026

Regena

Good place to stay. Quiet and peaceful!! Clean rooms!!
Definitely would stay again!!

Self

4/10

Poor

18 May 2026

Ronald

We had ants in our room and bed. Other than that it was okay.

Family_with_children

8/10

Excellent

17 May 2026

Ricky

Great hot breakfast buffet. Elevator worked only intermittently.

Partner

10/10

Exceptional

16 May 2026

Debi

This was a crisp, clean, and comfortable room. The only complaint is that the sheets inside the sofa bed were not fresh. I have no doubt that the hotel would have brought fresh sheets had we called for them, but we had extra blankets, so it was no problem. I think that might be a little bit of a normal problem for hotels to have because they don't always have time to open up the sleeper sofa to see if anybody used it. The breakfast was awesome. The staff was polite. I would definitely recommend as a place to stay.

Friends_and_family Family

8/10

Excellent

16 May 2026

Sam

Hard to fine Fox News channel

Family

10/10

Exceptional

12 May 2026

Teresa

Parking felt safe staff was very efficient and friendly

Partner

2/10

Poor

10 May 2026

Kody

Left our room after 30 seconds because of the smell of mold. Staff said they would refund us our money for our multi night stay, but then later decided it was not their problem and we would receive no refund. I highly recommend staying anywhere but here.

Partner

10/10

Exceptional

09 May 2026

ALICIA

The hotel was clean and comfortable. It was reasonably priced, and I was happy with the stay. Breakfast is nothing fancy, but it worked.

Family_with_children

4/10

Poor

06 May 2026

Rhiannon

While mostly clean, the rooms definitely needed some maintenance. Peeling plant on ceilings and wallpaper separating from the walls. Rusty metal in the bathrooms (as well as some pink mold). Very loud air conditioning and the fridge compressor made random loud pops.
Staff was not particularly friendly. Breakfast was not great. Lots of things missing… no fruit, empty food shelves. (Though the lady working the breakfast was the friendliest employee we encountered!)
Would not stay again.

Partner

4/10

Poor

05 May 2026

gordon

Fitness equipment is old and worn. Property has shown aged conditions. No ev charging in property you have to get to the common road to charge. Do not recommend as too narrow and too much traffic it is not safe.

Family

10/10

Exceptional

01 May 2026

Joshua

Breakfast was good! Room was clean. Didn’t use any of the other amenities so not sure if they were good or not. But great location right off the interstate with lots of stuff around it!

Partner

10/10

Exceptional

01 May 2026

Milton

Yes

Self

10/10

Exceptional

25 Apr 2026

Daniel

Every thing!

Self

8/10

Excellent

23 Apr 2026

Barbara

Yes it was fine

10/10

Exceptional

20 Apr 2026

Daniel

Very nice will go back

6/10

Pleasant

17 Apr 2026

Cassandra

Pool was closed on arrival and for duration of stay. Room could have been cleaner.

Family_with_children

2/10

Poor

15 Apr 2026

Mark

would not recommend this place. There was a distinct odor in the building. The room itself had stained carpet and the couch was dirty. We had to walk away and find another establishment. The receptionist was pleasant.

6/10

Pleasant

13 Apr 2026

Charles

The room was not clean very well.

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

Kristy

A much older hotel. The ice machine was not working and the swimming pool was closed.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Nika

Pleasantly clean room and I like that it was dog friend

6/10

Pleasant

11 Apr 2026

James

Very basic and dated yet it was lower cost so it’s a trade off. The front desk was great; the breakfast buffet was just average compared to other competitors in Cookville.

The room smelled a bit like dogs had stayed there previously. Very quiet which was a positive. Lights were out or broken. Coffee maker below average.
Bathroom was good but there were three tissues left and no new box ready in room.

Three stories and elevator was fast yet the UP - DOWN lights were busted out.

We would probably not stay again unless there were no good alternatives. Suggest they invest back into the business and bring it up to a more modern, clean look.

Family

2/10

Poor

10 Apr 2026

Patrick

I am surprised this place is open for business. While the receptionist was nice, she was not very professional. The lobby felt old and outdated, more like a motel than a hotel. Various finishes were rusted in the common spaces (a sign of water damage and could indicate a mold issue). The elevator has seen better days. First impression was that this hotel felt like a gas station.

Upon entry to our room there was a distinct wet smell. The hard floors were sticky and the carpet had a slightly damp feel. The fixtures in the bathroom were old and/or rusted, with signs of water damage throughout. The shower was lined with a cheap laminate and the caulk job was shoddy. There was also no exhaust fan to draw moisture out.

We had a sleeper sofa and upon opening it there were stains on the sheets! We went to the front desk to ask for clean sheets and the sheets they gave us had stains on them also!!

The pool was closed, with a sign on the door saying to use the pool in the hotel next door (the towels there were stained as well).

Breakfast was underwhelming. The hard boiled eggs I believe were old (had a weird aftertaste). The receptionist that morning was blaring Dr Phil and YouTube videos so loudly you could hear it from the breakfast area.

We could not wait to leave. Do not stay here.

Family_with_children

10/10

Exceptional

09 Apr 2026

Robert

Overall, our stay was very good. We were welcomed by a very friendly lady who referred to me as Sweet Pea! We saw her several times throughout our stay and she made us feel like welcomed guests as opposed to just another customer. The property was very clean and the breakfast included hot offerings such as eggs, sausage, biscuits and gravy, etc. This will be my go-to place going forward when I stay in Cookeville. My only complaint is that I overheard the friendly lady at the front desk call someone else Sweet Pea. Admittedly, I was a bit jealous:)

Partner

10/10

Exceptional

07 Apr 2026

Anthony

All was so wonderful

Business

2/10

Poor

06 Apr 2026

Ivan

The pool was closed. No where outside to take a dog to do it's business. What little grass there was is littered with trash and on a slope.

Partner

10/10

Exceptional

03 Apr 2026

Christie

The room was clean and the bed was comfortable. The staff were friendly and informative. I highly recommend this hotel.

Self

6/10

Pleasant

03 Apr 2026

michael

hole in sheets, paint peeling in bathroom, low water pressure

Partner

10/10

Exceptional

30 Mar 2026

Hobert

Breakfast id good.But..i have no meat on Sundays

6/10

Pleasant

24 Mar 2026

Steven

Property needs updated. Outside of building is not appealing. Carpet was stained in our room, probably pet stains as room did not have a pleasant smell.

Partner

8/10

Excellent

23 Mar 2026

Mary

they had Continental Breakfast, was ok. room was glean

Self

6/10

Pleasant

21 Mar 2026

Marcos

The front desk clerk was less than welcoming and we had a 4lb dog with us who kept finding trash in between the sofa and tables.

Family

6/10

Pleasant

15 Mar 2026

Robert

An average stay nothing above average.

Partner

6/10

Pleasant

15 Mar 2026

Brinda

The place could use an update.

10/10

Exceptional

15 Mar 2026

Kimberly

Breakfast was good

Partner

6/10

Pleasant

14 Mar 2026

Scott

Accommodation were not what was reserved.
Breakfast bar was empty at 7:30am.

6/10

Pleasant

12 Mar 2026

Tammy

Older hotel but clean. The breakfast was good with a variety of items. Our first room had a musty smell, and we had a problem with our commode not flushing properly. The desk clerk tired to fix the problem and when she couldn’t moved us to another room. We appreciated her efforts. Hotel was not what we expected but since it was just for one night we made the best of it.

Family

6/10

Pleasant

10 Mar 2026

Steve

Didn't get deposit back. Staff took to long

Friends_and_family Family

4/10

Poor

06 Mar 2026

Curtis

Terrible, uncomfortable bed and pillows; light covers missing in places; mediocre, small breakfast; tiniest fitness room I’ve ever seen with three sets of free weights and two broken machines. I had thought I might swim but declined after seeing the rest of the hotel’s state. Will not stay here again.

Self

8/10

Excellent

04 Mar 2026

Glen

I appreciated the politeness and professionalism of the staff from check-in to the extra help needed. Comfortable room, nice bedding, peaceful atmosphere, and clean quarters.
I would have appreciated hair care and washing products attached to the shower wall. That would have been most helpful.

The parking lot was littered with trash. It's an easy fix, just needs some attention in helping to leave a positive first impression with paying guests. An oversite too important to forget. Other than that, a nice stay!

10/10

Exceptional

03 Mar 2026

Allan

quiet and clean thanks

10/10

Exceptional

03 Mar 2026

Carol

Staff is always friendly .This hotel has become are place to stay on our travel across Tennessee

Friends_and_family Family

2/10