Name: Tru By Hilton Wytheville
Address: 245 Boyd Ave, Wytheville, 24382, US

8/10

Excellent

03 Aug 2026

Brian

Very clean, staff was friendly, breakfast was fantastic and a/c was quiet. Kinda noisy being along highway.

10/10

Exceptional

03 Aug 2026

Amrit

This was our second stay at this property and this time we had the fortune of meeting Parker. Our car broke down and we were stranded in Wytheville and he was our savior - he went above and beyond to get us back on the road. Parker was one of many kind and thoughtful staff but he was the diamond in their property’s crown. This was our second stay so we knew the property is clean, very well managed, excellent modern rooms, great facilities and friendly staff, but we never expected this level of service. We can’t thank Parker and Tru by Hilton enough and we will be sure to be back ☺️

10/10

Exceptional

03 Aug 2026

Gaynelle

The staff were all really nice. Parker was the first person we encountered and boy was he helpful and soooooo nice. We enjoyed our stay there. We will always stay here when we are in the area.

8/10

Excellent

03 Aug 2026

Stephanie

The staff were friendly and helpful but the hotel itself was just ok. The bed was not very comfortable and the pillows were flat. Not worth the price I paid.

10/10

Exceptional

31 Jul 2026

Ryan

This property is amazing I have stayed here on multiple occasions.

10/10

Exceptional

28 Jul 2026

Harry

Room was clean, staff was extremely helpful! The breakfast had something for everyone. Actually we joined their Honors program that the young man at the registration desk suggested to us. We booked a room again for our trip back home.

10/10

Exceptional

28 Jul 2026

Riley

Everything was great about this stay. Food in the morning was great as well. I highly recommend and it was a great price on top of all that.

10/10

Exceptional

20 Jul 2026

Anthony

Nice hotel and very convenient. We appreciated the pet friendliness and it was a good choice for a stopping point on our journey.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

FELICITA

The staff is very friendly and welcoming. The room was efficient and bed comfortable. I liked that there was liquid hand soap and other toiletries. The view from the room off trees and the mountains was gorgeous.

Partner

10/10

Exceptional

19 Jul 2026

Tia

Room was very clean and the breakfast was great!

Family

8/10

Excellent

15 Jul 2026

Monique

Friendly quick check in. Clean and tidy room. Great area for dogs outside.

Partner

10/10

Exceptional

15 Jul 2026

Margaret

the whole place was very clean, everyone was extremely nice and loved that the place was very dog friendly. i would stay here again.

Pet

8/10

Excellent

14 Jul 2026

Dana

Hotel was clean and family friendly

8/10

Excellent

09 Jul 2026

Robert

Clean rooms

Partner

6/10

Pleasant

07 Jul 2026

Thomas

It would be nice to ride up on an elevator that wasn’t full of dirty laundry bins left by the staff.

Self

8/10

Excellent

05 Jul 2026

Marybeth

Wonderful downstairs with pool, movies , drinks, and snacks!

Family_with_children

6/10

Pleasant

03 Jul 2026

Patricia

they had overbooked and could not get the king size room that I had made reservations for and had already paid for.

Partner

8/10

Excellent

03 Jul 2026

Julia

It was a great stay. The only negative was there was a brunette middle aged woman with glasses who was rude to the front desk guy, she worked there and just walked around with an attitude and there is nothing I hate more than someone being rude to their employees in front of guests.

10/10

Exceptional

02 Jul 2026

RAJANI

Nice hotel and courteous staff!!

Family

10/10

Exceptional

28 Jun 2026

Paulette

Great location and very clean.

Family_with_children

10/10

Exceptional

27 Jun 2026

Stacey

The proximity to the highway was great. The hotel was clean, quiet, and the staff was friendly. Breakfast in the morning was good. We enjoyed watching the pancake machine.

Family

10/10

Exceptional

22 Jun 2026

Heather

Great stay for our family of four

Family_with_children

8/10

Excellent

22 Jun 2026

Frederick

hotel was great. front lobby smelled like cigarettes when we got there. Everything else was very nice

Family_with_children

10/10

Exceptional

22 Jun 2026

Kurtis

Professional staff and clean rooms. Beds were comfortable and pillows were nice and fluffy.

Family

10/10

Exceptional

20 Jun 2026

Glenn

Staff overcame difficulty of loss of power and internet as we were checking in in a very professional and caring way.

Partner

6/10

Pleasant

20 Jun 2026

Lois

we reserved a room with a king bed. our room had two queen beds. the man at the counter was not helpful.

Pet

10/10

Exceptional

16 Jun 2026

Attila

M

Pet

10/10

Exceptional

16 Jun 2026

Rodney

Will stay again! very nice!

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Christina

I enjoyed this hotel so much that I booked it again on my way home from the beach. That’s basically all you need now. I’m an extremely picky person when it comes to anywhere that I stay to be honest and this one was one of the best hotels I ever stayed at. It has everything that you need and the things that it has are nice the bathroom full bottle, shampoo, conditioner, hand soaps, and they’re good all the amenities there might not be an extreme amount of them. You don’t have the biggest gym, but you have any efficient gym You have just the right amount of equipment to do exactly what you need. The people were great little Homie details that made things perfect and unusually efficient. I love the fact that there were dogs walking with their owners and you got to see them. I loved Everything about it.

Family

10/10

Exceptional

07 Jun 2026

Carol

Everything was great!

Family_with_children

4/10

Poor

06 Jun 2026

Nicole

Tv in room didn’t work and couldn’t give us another room

Friends_and_family Family

2/10

Poor

04 Jun 2026

Larra

The comforter/blanket or sheets were dirty, dog hair or some type of hair on the bed just not properly cleaned

Family

10/10

Exceptional

03 Jun 2026

David

Very helpful staff

Partner

10/10

Exceptional

02 Jun 2026

Francesca

We only stayed one night. I personally had a great night's sleep. The bed and bed linens were comfy.

Family

6/10

Pleasant

31 May 2026

Kelly

Very clean and convenient.

Self

8/10

Excellent

30 May 2026

Melissa

Hotel- was nice, clean.

Partner

10/10

Exceptional

30 May 2026

Alan

Clean and efficient

Pet

10/10

Exceptional

28 May 2026

Jeffery

Check in quick. Rooms new and modern. Excellent breakfast. Would go back again.

Self

8/10

Excellent

27 May 2026

Michelle

Location allows for easy access to travel essentials like gas, food / snacks and lodging right off the toll road.
Beds were comfortable, shower items amazing!

Friends_and_family Friends

10/10

Exceptional

25 May 2026

Alyssa

The hotel was clean, staff was friendly and the AC worked. I just wish the beds and bedding were more comfortable.

Partner

8/10

Excellent

25 May 2026

gary

n/a

10/10

Exceptional

23 May 2026

Tujuana

The young man at the front desk from Washington was awesome.

Family

6/10

Pleasant

21 May 2026

Christopher and Karan

We felt our room equated to a small, cramped dorm room. The condition of the room was fine. But no microwaves in room. Had to go to lobby to heat and eat meal. Breakfast options were slim. My husband tried scrambled eggs. He said they were very watery. Sausage was okay. No one at desk when wanting to check out. We will try to stick with our preferred Holiday Inn Express!

Partner

10/10

Exceptional

20 May 2026

Hunter

Everything was great for a quick trip.

4/10

Poor

19 May 2026

Sherry

Room was too hot
Didn't eat at the hotel

8/10

Excellent

19 May 2026

Richard

A nice clean and attractive location. Gets the job done and more. Did notice that it is a little noisier than some comparable properties.

8/10

Excellent

17 May 2026

Jaime

Blind in our room was broken and hotel staff had to close for us.

10/10

Exceptional

13 May 2026

Stephanie

It was awesome

Friends

8/10

Excellent

12 May 2026

Danielle

The room was clean and nice. Ask for a top floor to avoid listening to people above you. It would be nice to have microwave in the room which is customary at just about everywhere..as well as a small section of freezer in the mini fridge.

Family

10/10

Exceptional

11 May 2026

Sheila

Everything about our staff was wonderful. Great ambiance, staff, breakfast options, amenities, etc. my only complaint the bathroom smelled like sewage. The scent was coming from the toilet bowl and permeated the entire bathroom.

Family_with_children

8/10

Excellent

10 May 2026

ROBERT

Hotel and staff was great. Vehicle noise from I-81 was a bit annoying when trying to get to sleep. Ask for a room on the far side from the interstate.

Self

10/10

Exceptional

10 May 2026

Clive

Room fairly clean. Water escaping from shower. Breakfast good selection and fresh.

Partner

6/10

Pleasant

09 May 2026

Kim

I chose this property for a convenient stopover, but unfortunately, the experience was far from restful.
The Room & Noise:
We were assigned a room directly next to the elevator. While I understand interstate hotels can be busy, the walls offered zero sound insulation. A child in the adjacent room was kicking the wall until 23:30. When I brought this to the staff’s attention the next morning, the response was incredibly dismissive. I was told, \"that’s just staying at an interstate hotel,\" which is an unacceptable excuse for poor noise management and a lack of guest empathy.
Breakfast & Hygiene:
The breakfast area was completely unmonitored. I witnessed a guest pick up a bagel with her bare hands, inspect it, and place it back into the bin. Without staff present to enforce basic hygiene standards or monitor the food station, we felt it was unsafe to eat and had to leave.
The Takeaway:
The \"Tru\" brand usually offers a reliable, modern experience, but the lack of professionalism from the morning crew and the oversight in the dining area made this a stay I wouldn't repeat. If you’re looking for a quiet night’s sleep or a sanitary breakfast, I’d suggest looking at other options in the area.

Oh and storage, in the room non-existent, not even a coffee maker in the room.

Friends_and_family Family

6/10

Pleasant

09 May 2026

THOMAS

Accessible room with tub still had broken window blind so did nut sleep due to bright lights from parking lot and tub with no stopper so how can take a bath? Since only 2 accessible rooms in this hotel, we have stayed in this room several times over past year and blind has been broken and no tub stopper go or over a year! Unacceptable and although the hotel is clean we likely will be looking for another for future trips south.

Pet

6/10

Pleasant

07 May 2026

Thomas

We arrived at 11 pm. It was pouring out and there is no awning/covered area for unloading. We drove to a competitor’s facility to get our overnight items ready so we wouldn’t get soaking wet. The receptionist was completely indifferent and not helpful. The hotel is clean and has lots of little thoughtful amenities that we appreciated. We woke up at 8 a.m. to someone banging on our door asking if we needed towels- no because we just checked in 9 hours ago. I mentioned this to the staff downstairs and they proceeded to yell at the employee in front of me. So unprofessional and yes- they did argue in front of me. Awkward. Breakfast was great- lots of choices including gluten free options which is not typically the case. Nice hotel, but I would not choose it again after our experience.

Family

10/10

Exceptional

06 May 2026

Alan

Very good service, room was great, and breakfast was excellent!

Partner

10/10

Exceptional

05 May 2026

Waclaw

Very friendly staff. Room super clean. Great breakfast. I recommend.

Family

10/10

Exceptional

05 May 2026

Melanie

It was a nice and clean hotel. Location is very convenient. The staff was super friendly. Bed was comfy. Breakfast was tasty. Nice place!

Self

10/10

Exceptional

03 May 2026

Barbara

Friendly attentive staff. Great breakfast with lots of choices. Clean lovely room.

Self

8/10

Excellent

23 Apr 2026

Tom

Great location. Good breakfast!

8/10

Excellent

21 Apr 2026

Nancy

Hotel in general and room in particular were both clean and well maintained. Breakfast selections were good and food was very tasty. Staircases could use a good cleaning. The treads didn't look like they had been vacuumed in a while. Our only suggestion would be to try to place families with children in their own wing of the hotel. We are in our \"golden years\" and tend to go to bed earlier and get up earlier and it was hard with children playing, doors slamming and general kid noise until after 11:00 pm. I know that room/bed options can limit that but it is the only thing that moved this from an excellent stay to a good one.

Partner

10/10

Exceptional

16 Apr 2026

Michael

Staff was friendly. Hotel was very clean.

Family

8/10

Excellent

14 Apr 2026

Mark

Nice and clean, the rooms are very small no dresser to put your clothes in. The breakfast was ok not much of a selection

Partner

8/10

Excellent

13 Apr 2026

Margaret

Room was comfortable but there was Highway noise. Lobby coffee was very good. Breakfast was OK.

Partner

10/10

Exceptional

13 Apr 2026

ZACH

Yes and yes

Partner

10/10

Exceptional

13 Apr 2026

Pamela

We enjoyed our stay in Wytheville on Apr 11th. The young man at the front desk is an assett to your company!! We checked in about 5pm, wish i would have got his name. Clean, breakfast was fresh

Partner

4/10

Poor

11 Apr 2026

Carolyne

Staff was very nice but overall the property was not well maintained. Our bathroom light continuously flickered, bathroom door don’t shut or lock and the blinds in the room did not go up or down

8/10

Excellent

11 Apr 2026

Allison

Very clean very nice staff only complaint is breakfast could of been a better selection they had cereal, oatmeal and make ur own pancakes but the hot food was just scrammbled eggs and polish sausage. They also offered bagels but the spreads for them were basic cream cheese and grape jelly. The room was noisy due to the highway traffic but i would stay again for sure!

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Tiffany

The staff was extremely kind and considerate. The area is cute. The room was affordable. I like the decor overall a 10 out of 10 if you’re looking for a cute and affordable room. My room in particular was pretty small and there wasn’t a closet which I thought was odd and there also was not a microwave in the room however I was just staying the night because I was driving a long distance and I needed somewhere to sleep, but for the aesthetic And the cleanliness and the comfortability, I was pleased

Self

8/10

Excellent

06 Apr 2026

Tom

Met our needs.

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Sarah

Easy stop off 81. Super clean. Plenty of storage in room. Gym is nicer than many hotels. Breakfast is okay (I’m picky though) and don’t like most breakfast foods. Staff friendly and caters to guest. Only downside is the noise off 81, so maybe request the other side if a light sleeper. We didn’t bring our dog, but if seemed quite dog friendly

Partner

10/10

Exceptional

04 Apr 2026

Laura

Everything was wonderful! Staff were all great.

Friends

8/10

Excellent

31 Mar 2026

Charles

As always the place was clean. I still wish they would do something about those hard mattresses. If you can stay on the opposite side of the highway, do.

Self

8/10

Excellent

28 Mar 2026

Benjamin

Room was clean and everything worked well, gym was nice and the main lobby was very cool with coffee and tea and a pool table! Staff did a great job with assisting me with my booking mishap. Overall good stay, would book again.

Self

8/10

Excellent

28 Mar 2026

Philips

Excellent breakfast with plenty of items. Spacious rooms. The shower wasn’t hot enough at night, though it was better in the morning; however, the water pressure was still lacking.

Family_with_children

10/10

Exceptional

27 Mar 2026

Kristina

We've used this stop a few times driving to and from FL. We appreciate that they allow us to bring our pups. The hotel is clean and quiet and there is a good amount of outdoor space to walk around after being in the car all day.

Pet

10/10

Exceptional

24 Mar 2026

Kristyn

If there was a way to give six stars for this specific property, I absolutely would! I have reviewed this property before and I'm telling you they are very consistent with cleanliness, friendliness and going above and beyond! Always very kind and absolutely love staying there!

10/10

Exceptional

24 Mar 2026

Mary

Very comfortable bed in a good sized room. Breakfast was very good, with eggs and sausage, pancakes, various types of bread to toast.

Partner

8/10

Excellent

23 Mar 2026

Joseph

Only complaint is the shower water didn't divert to the shower head. So no shower everything else was fine.

8/10

Excellent

21 Mar 2026

Morgan

The staff when we checked in was extremely nice and helpful. Unfortunately, our fridge didn't really work, our shower was out of body wash, and there was not enough towels for all of us. Overall though, we were happy with our stay. the location was perfect

Family

6/10

Pleasant

20 Mar 2026

Dave

Entire hotel smelled of cigarette smoke when we arrived. Room was very clean, but very basic. Breakfast was also very basic. Meat provided with the eggs seemed to be sliced hotdogs!?!??

4/10

Poor

11 Mar 2026

Michael

Smoke in lobby and in room.
Dated room. Loud AC unit.
Bed not great.
Noisy. On first floor next to public washroom and pool table. Refrigerator made noise all night.

Partner

10/10

Exceptional

10 Mar 2026

Dianne

It was a brand new hotel. Our room was on the highway side and noisy. I made it hard to sleep. I was told the next time I could request a different room. I would stay there again. The breakfast was nice.

Family

8/10

Excellent

10 Mar 2026

Ronald

Ok, not great. Breakfast was just ok.

Partner

10/10

Exceptional

04 Mar 2026

Luis

The staff is courteous and friendly. Breakfast--i would feature some local dishes to be added and get the essence of the location.

8/10

Excellent

01 Mar 2026

Regis

Pet policy should be more restrictive

10/10

Exceptional

25 Feb 2026

Efrein

Amazing hotel the gentleman that checked me in was an amazing host and a very nice guy. Thank you for taking care of everything.

Partner

8/10

Excellent

24 Feb 2026

Karen

Room was clean & staff was courteous & helpful

Pet

6/10

Pleasant

21 Feb 2026

Sharon

The place was nice but with no coffee makers or microwaves in the rooms, I won’t be back to a Tru.

Self

10/10

Exceptional

18 Feb 2026

Virginia

Staff was courteous and helpful, The room and bathroom were clean and comfortable

Partner

10/10

Exceptional

18 Feb 2026

Lynn

CLEAN! Nice staff. Super clean room including bathroom. Comfortable beds and nice amenities. I left an IHG hotel of the same class the same day because it was so dirty. And I’m was a loyalty member. Now I will be staying at this Tru for my VA travels.

Business_and_leisure Partner

10/10

Exceptional

16 Feb 2026

Jill

Very clean. Friendly staff.

8/10

Excellent

13 Feb 2026

Lauren

Location, Proximity to expressway was convenient for mid-trip stop. Parking great for uhaul

Leisure Pet

10/10

Exceptional

08 Feb 2026

kristine

Staff

Leisure Pet

8/10

Excellent

01 Feb 2026

David

The staff was very nice and helpful.

Self

6/10

Pleasant

31 Jan 2026

David

Room appeared sparsely furnished, bed, desk, 1 end table and floor lamp.
Shower difficult to regulate.
Breakfast luke warm, didn’t care for egg choice.

Partner

10/10

Exceptional

29 Jan 2026

Todd

everything was great

Leisure Partner

10/10

Exceptional

28 Jan 2026

Patricia

Great front desk staff-‘Chris was amazing and rooms were super clean and spacious.