BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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9.2/10Excellent104 Reviews
Cleanliness9.4/10 9.4
Service9.6/10 9.6
Comfort9.2/10 9.2
Condition9.0/10 9.0
Neighborhood10.0/10 10.0
Amenities8.6/10 8.6
See all ratings- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Akuamarina Hotel
Located 700 meters from the town center, Akuamarina Hotel offers easy access to local attractions and is just 200 meters from public transportation. The nearest beach is within 800 meters, and the airport is 14 kilometers away. This hotel features 29 accommodation units and offers Wi-Fi throughout.
A 24-hour reception desk ensures guests are always welcome. The hotel provides accessible common areas and on-site parking, though some services may incur a fee.
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With a stay at Hotel Akuamarina in Santa Marta (Historic Center), you'll be within a 10-minute walk of Santa Marta Theater and Parque de los Novios. This hotel is 23 mi (37 km) from Tayrona National Natural Park and 4 mi (6.4 km) from Rodadero Beach.
Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Conveniences include desks and complimentary bottled water, and housekeeping is provided daily. Featured amenities include a 24-hour front desk and coffee/tea in a common area.
Popular amenities
Free WiFi
Dining services
Concierge
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Beach nearby
No elevators
No hot water onsite
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
-
You need to know
- There is no hot water on site.
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
-
Minimal age
18
-
Optional fees
- Pet fee: COP 50000 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
- Hosted evening meal: COP 15
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Santa Marta Theater
0.6 km / 0.3 mi
Parque de los Novios
0.6 km / 0.4 mi
Santa Marta Cathedral
0.6 km / 0.4 mi
Clinic El Prado
0.7 km / 0.4 mi
Santa Marta Beach
0.9 km / 0.5 mi
Old San Juan de Dios Hospital Museum
0.9 km / 0.5 mi
Simón Bolivar Park
0.9 km / 0.5 mi
San Juan Cultural Center
0.9 km / 0.5 mi
Marina Santa Marta
0.9 km / 0.6 mi
Mayorship of Santa Marta
0.9 km / 0.6 mi
Customs House
1 km / 0.6 mi
Tairona Gold Museum
1 km / 0.6 mi
Santa Marta Bay
1 km / 0.6 mi
Camellón Rodrigo de Bastidas Park
1.1 km / 0.7 mi
Eduardo Santos Stadium
1.5 km / 1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 29
- Single rooms: 5
- Double rooms: 10
- Suites: 1
- Triple rooms: 7
- Quadruple rooms: 6
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- Visa Electrón
Show 23 more facilities & services
- City centre
- Nearest Bus / Metro Stop
- Airport
- Beach
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Airport ShuttleExtra charge
- TerraceExtra charge
- Restaurant: 1
- Non-smoking area
- Printer
- Photocopier
- Sun loungers
- Hot tub
- Breakfast
- Children get free accommodation, meals payable on the spot
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 26 m²SGL.ST
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Towels and bed linen at surcharge
- Bathroom: 1
- Shower
- TV
- Individually adjustable air conditioning
- Wi-fi
- Smoke detector
- Cable TV
Show all 12 amenities
- Satellite TV
- Desk
- Toiletries
- Children share the bed with parents
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAkuamarina Hotel
SINGLE STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Room amenities
- Towels and bed linen at surcharge
- Bathroom: 1
- Shower
- TV
- Individually adjustable air conditioning
- Wi-fi
- Smoke detector
- Cable TV
- Satellite TV
- Desk
- Toiletries
- Children share the bed with parents
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAkuamarina Hotel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 26 m²QUA.ST
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–5 • Adults: max. 4 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cot on demand
- Children share the bed with parents
- Smoke detector
- Satellite TV
- Desk
- Toiletries
- Wi-fi
- Terrace
Show all 13 amenities
- Individually adjustable air conditioning
- Ironing set
- Minibar
- TV
- Shower
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAkuamarina Hotel
QUADRUPLE STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–5 • Adults: max. 4 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Room amenities
- Cot on demand
- Children share the bed with parents
- Smoke detector
- Satellite TV
- Desk
- Toiletries
- Wi-fi
- Terrace
- Individually adjustable air conditioning
- Ironing set
- Minibar
- TV
- Shower
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAkuamarina Hotel
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAkuamarina Hotel
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAkuamarina Hotel
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAkuamarina Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAkuamarina Hotel
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 26 m²DBL.ST
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Shower
- TV
- Individually adjustable air conditioning
- Towels and bed linen at surcharge
- Children share the bed with parents
- Smoke detector
- Cable TV
Show all 12 amenities
- Satellite TV
- Desk
- Toiletries
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAkuamarina Hotel
DOUBLE STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Bathroom: 1
- Shower
- TV
- Individually adjustable air conditioning
- Towels and bed linen at surcharge
- Children share the bed with parents
- Smoke detector
- Cable TV
- Satellite TV
- Desk
- Toiletries
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CAPACITY 4SUITE • CAPACITY 4 • 1 Bedroom • 32 m²SUI.C4
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–5 • Adults: max. 4 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- CAPACITY 4
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Shower
- TV
- Individually adjustable air conditioning
- Living room: 1
- Toiletries
- Desk
- Satellite TV
Show all 13 amenities
- Cable TV
- Smoke detector
- Children share the bed with parents
- Towels and bed linen at surcharge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAkuamarina Hotel
SUITE CAPACITY 4
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–5 • Adults: max. 4 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- CAPACITY 4
Adult and child limits apply within the room's total guest limit.
Room code: SUI.C4
Room amenities
- Bathroom: 1
- Shower
- TV
- Individually adjustable air conditioning
- Living room: 1
- Toiletries
- Desk
- Satellite TV
- Cable TV
- Smoke detector
- Children share the bed with parents
- Towels and bed linen at surcharge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 32 m²TPL.ST
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Smoke detector
- Cable TV
- Satellite TV
- Desk
- Toiletries
- Wake-up service
- Wi-fi
- Individually adjustable air conditioning
Show all 12 amenities
- Towels and bed linen at surcharge
- TV
- Shower
- Children share the bed with parents
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAkuamarina Hotel
TRIPLE STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Room amenities
- Smoke detector
- Cable TV
- Satellite TV
- Desk
- Toiletries
- Wake-up service
- Wi-fi
- Individually adjustable air conditioning
- Towels and bed linen at surcharge
- TV
- Shower
- Children share the bed with parents
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CAPACITY 4SUITE • CAPACITY 4SUI.C4-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CAPACITY 4
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAkuamarina Hotel
SUITE CAPACITY 4
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CAPACITY 4
Adult and child limits apply within the room's total guest limit.
Room code: SUI.C4-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Akuamarina Hotel
50
reviews shown
Robert
A great simple hotel where you need it at the right price.
David
Akuamarine ia a very spacious, light, and clean hotel . The rooms are a good size, reasonably quiet and comfortable. It is only a few minutes walk to the centro historico. The staff are friendly and helpful and breakfast is very good. The showers are tepid are best.
Vincent
Great basic hotel, good location and staff! Rooftop terrace is fun and room AC worked well. Window above the sink would benefit from curtains
Hector
Y
Ravikiran
Friendly staff, clean room an central location
Andrea
Great breakfast and location, generous room size, daily cleaning and strong wifi.
Victor
Muy limpio hotel, el servicio del staff impecable, muy amables en asesoramiento turistico y necesidades durante nuestra estadía. ¡Seguro volveremos!
Edna
Nos quedamos en el hotel 7 noches. Todos los empleados fueron muy amables y atentos. Yo me enfermé y estuvieron muy pendientes de mi y hasta me ofrecieron prepararme algo especial para hacerme sentir mejor. El desayuno es muy rico. Vivimos una experiencia internacional conocimos personas de España, Italia, Basco, Austria, México... De verdad disfrutamos mucho nuestra estadía y nos volveremos a quedar ahí
Pedro
All
jocelyn
Super great value for money
Scarlett
Large rooms
Cold shower
Not in a great area
Cold shower
Not in a great area
Nathan
We had a great stay in Akuamarina in Santa Marta. The reception was very helpful in organizing excursions and the hotel driver Mauri was wonderful! He was very patient with our poor Spanish, explained some of the history Santa Marta and even took us to see a couple beautiful viewpoints he recommended. I would stay at Hotel Akuamarina again next time I'm in Santa Marta.
Verified traveler
Excellently
very enjoyable
Amy Jane
We really enjoyed our stay here. The location is ideal, a 5 minute walk to the beach and main area for restaurants. The rooms are very spacious and clean. The breakfast included is great. The staff are very friendly and helpful. Highly recommend.
John
Bed comfortable and staff friendly. Had some plumbing issues taken care of by maintenance. Quite noisy from the services at the cemetery next door at 6:30am (yes, am) to late night events in the area. Breakfast filling with several options. Allowed us to store luggage away for a day getaway which was a plus. Like many hotels in area water is cold to lukewarm depending on time of day. Hot tub on rooftop dirty we couldn’t use.
john
Great place to stay. Location, staff, rooms, breakfast were all excellent. Highly recommended
Ana
Receptionists are awesome!
Frida
Great stay/ hermoso lugar
Beatiful clean safe area staff very helpful and nice.
Hermoso! Limpio, bien ubicado y el personal muy amable
Hermoso! Limpio, bien ubicado y el personal muy amable
Klemen
so good , close to the centre
virginia H
This place in located walking distance to the pier and el parque de los Novios where all the restaurants and music is. Very nice and friendly staff.
Janet
Easy to walk close to everything there is to do in Santa Marta breakfast was good place was clean staff was nice
Reynaldo
Erik the front desk reception was awesome, courteous excellent.
Dennis
Good place to stay, I would return.
Very nice place. I would stay again. About a 10 min walk from the center, but that meant it was quiet. Beds and bathroom/shower were nice. Spacious room.
Verified traveler
The hotel is really cute but we did not have the chance to see the 3rd floor with its rooftop. When we arrived we got told that there will be a private event that night so no access possible for the night. No excuses were offered even though we explained our disappointment. We could have stayed at a different hotel. All we wanted was a relaxing event and avoid the hassle of going to the city. When we came back down to head out to the city, the receptionist told us his manager was willing to offer a complimentary drink... To have in the lobby. We declined and headed out. When we came back the event was still going and people were really loud. We would have expected a refund so that we could spend the night somewhere else or at least a considerable discount since we did not get what we paid for. If we wanted a room just for the night we would have stayed in a hostel for much cheaper.
Verified traveler
This hotel is the perfect base for Santa Marta - the staff are wonderful, the property is brand new and the location is great (in a residential area, about a 10 minute walk to the waterfront or to the market for the bus to Tayrona).
Verified traveler
The service was really good. The cleaningness was excellent, and the room in really good shape
Daniel
Pour le prix c'est une c'est parfait.
Vincent
Petit hôtel de base bien situé, propre et fonctionnel. Chambres parfaites pour une famille de 4. La chambre beneficierait d'un rideau pour bloquer la lumière de la petite fenêtre au dessus de l'évier.
Lola
El aire acondicionado es muy conveniente considerando el clima de la ciudad, muy amables en recepción y si tienes que salir temprano te empacan el desayuno para llevar.
Markus
Passt!
Nettes Personal, hilfsbereit. Schöne Unterkunft. Könnte etwas genauer renoviert werden.
Gabriel
Muy acogedores. Excelente servicio.
Moritz
Das Hotel ist einfach, zum Beispiel nur kaltes Wasser, das ist aber fast üblich in Santa Marta. Insgesamt sehr gut für den Preis, den ich bezahlt habe. Das Frühstück ist auch sehr gut und a la carte.
Rommel
Excelente
Yvan
Personnel sympathique surtout a la réception, calme. Et c'est un bon choix rapport qualité prix. Nous avons apprécié le petit déjeuner a la carte avec aervice a table. Ce n'est pas un hotel luxueux mais acceptable. Bien localisé non loin du centre touristique.
Joel
.
Tom
Klimaanlage tropfte. Wirlpool war dreckig. Empfangsmitarbeiterin und Restaurant samt Wahlfrühstück sehr gut. Preis/Leistung letztlich auch. Für einen kurzen Zwischenstopp vollkommen in Ordnung.
Anna Karina
Salvo un par de fallas de mantenimiento, la estancia en general fue muy agradable, principalmente por la amabilidad de los que atienden. Nos trataron muy bien, los alimentos muy ricos y las habitaciones fueron cómodas. El hotel requiere algo de mantenimiento.
Julie
Les photos sont vraiment plus belles que la réalité! Les toilettes fonctionnent s’il y a au moins à 15 minutes entre deux “flush” l’eau du spa est verte. Les lits sont confortables. C’est bruyant jusqu’à minuit sinon par la suite tranquille. Les rues autour un peu trop tranquille mais quand même sécuritaires. Mais à 5-7 minutes c’est l’endroit à être pour les restos et bars! Pour le prix c’est quand même très bien!
Gustavo
Muy buena opciòn.
Muy bueno. Habitaciòn amplia y limpia. Desayuno variado y delicioso. Personal miy atento. Muy buena opciòn
Norida ivette
muy agradable la estadia, habitacion amplia, camas comodas, desayuno variado y delicioso
Carlos
La única pega que no tienen agua caliente. Calidad
Desayuno está bien. Te dan a elegir entre varias cosas y te ponen algo de fruta.
Ojo!!! No tienen agua caliente nunca, pero parece que es así muchos hoteles de Santa Marta. Personal muy atento y agradable.
Por el precio que pagamos estupendo. Si hubiese habido agua caliente le hubiese dado más puntuación.
Ojo!!! No tienen agua caliente nunca, pero parece que es así muchos hoteles de Santa Marta. Personal muy atento y agradable.
Por el precio que pagamos estupendo. Si hubiese habido agua caliente le hubiese dado más puntuación.
Karoline
Dejlig overraskelse
Vi havde booket via Hotels.com og havde trykket, at vi ønskede “Betal Nu”, men dette tilbyder hotellet ikke, og vi var derfor ikke klar over, at vi skulle betale ved ankomst. Det utroligt søde personale talte ikke et ord engelsk, men på et gebrokkent spansk og deres hurtige tankegang med Google translate, fik vi forstået og løst problemet! Venligheden var i top, og vi fik et størrelse værelse end bestilt - dels fordi det var det eneste ledige, dels fordi der var besvær med check-in :-) morgenmaden bestilles i caféen, og trods vi blev narret af portionsstørrelserne ud fra billederne, var det lækker mad og høflig selvbetjening ved kaffe, chokolade og juice dispenserne.
Vi var ovenud tilfredse!
Dog var vi overrasket over, at vi kun fik 1/4 rulle toiletpapir.
Vi var ovenud tilfredse!
Dog var vi overrasket over, at vi kun fik 1/4 rulle toiletpapir.
Erik
Central quiet, super base for Santa Maria
Large rooms, clean and nice, strong wifi, friendly staff, large breakfast variety. Possible improvement: have water filter machine; so guests can refilll their water (in the very hot city)
Verified traveler
Super base for Santa Marta
Clean, close to central city area, friendly staff who helped with taxi arrangements, storing luggage and eager to help.
Rooms (we stayed at 2 different rooms, due to repeat visits) were clean and quiet.
Improvement:
1) Have dispenser for soap, shampoo rather than single-use products
2) Have a water-filler tank in the lobby for refill of water (very hot in Santa Marta), free or at a small charge.
Rooms (we stayed at 2 different rooms, due to repeat visits) were clean and quiet.
Improvement:
1) Have dispenser for soap, shampoo rather than single-use products
2) Have a water-filler tank in the lobby for refill of water (very hot in Santa Marta), free or at a small charge.
Priscilla
Me encantó, súper limpio, las habitaciones súper cómodas, el diseño súper minimalista y muy buena ambientación, se ve muy fotogénico. El desayuno delicioso y el servicio del personal 10 de 10. Muchas gracias por todo 💓
Martin
Bad service from hotel driver
Dear Akua Marina
Today you booked a taxi for me to my hotel outside Minca. You didn't send me a taxi but a private driver known to the hotel. That was a horrible experience and it leaves a mark on my overall opinion of the stay at Akua Marina. When the car arrived to Minca, he wanted to drop us off in Minca center, and not drive us to the hotel. We needed to walk 5,7 km. We had to negotiate for making him to drive to the hotel. We couldn't understand him. But he ended up driving us and leaving us on the road 500meters from the hotel. It took 13 minuts in the car to drive and then he demanded 70.000 colones extra. So we paid 150.000 but the price was arranged to 80.000. That is not good service. As an example our hotel in Minca ordered a taxi that drove us to Santa Marta for 70.000! Less than half the price!
I hope you in the future will use real taxies and give your customers a better experience! It leaves a mark on your costumer service when you use your own private driver, that demands double price for 13 minuts when its a fixed price to start with. Hope you consider this in the future
Today you booked a taxi for me to my hotel outside Minca. You didn't send me a taxi but a private driver known to the hotel. That was a horrible experience and it leaves a mark on my overall opinion of the stay at Akua Marina. When the car arrived to Minca, he wanted to drop us off in Minca center, and not drive us to the hotel. We needed to walk 5,7 km. We had to negotiate for making him to drive to the hotel. We couldn't understand him. But he ended up driving us and leaving us on the road 500meters from the hotel. It took 13 minuts in the car to drive and then he demanded 70.000 colones extra. So we paid 150.000 but the price was arranged to 80.000. That is not good service. As an example our hotel in Minca ordered a taxi that drove us to Santa Marta for 70.000! Less than half the price!
I hope you in the future will use real taxies and give your customers a better experience! It leaves a mark on your costumer service when you use your own private driver, that demands double price for 13 minuts when its a fixed price to start with. Hope you consider this in the future
Sofia
Me gusto que tuviera Jabón de manos porque en los otros dos hoteles que me hospedé no tenían. Además de que el lugar super bonito.
Marihena
Maravillosa estancia
Increíble el lugar y acogedor , y la atención del hotel incomparable , felicitaciones recomendado al 1000 por ciento
LEONARDO
DISFRUTANDO SANTA MARTA
HOTEL/HOSTAL TÍPICO DE LA REGIÓN, CERCA AL CENTRO, PERO LEJOS DE LAS PLAYAS.
Rosalia
4 nights in a dark and humid room with no possibility of seeing the sun light. the only window was facing a wall....the area around is not safe once the night falls.
Bad stay overall, especially the high humidity, due to not fresh air circulating in the room, that strange feeling of going to bed in wet bedsheet I will never forget....
the only real positive point is the staff, people at the reception are amazing and very professional and nice.
Bad stay overall, especially the high humidity, due to not fresh air circulating in the room, that strange feeling of going to bed in wet bedsheet I will never forget....
the only real positive point is the staff, people at the reception are amazing and very professional and nice.
Location & surroundings
Akuamarina Hotel
Calle 20 #7ª -46, Santa Marta, Colombia
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Akuamarina Hotel
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